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Request Mean time (ms)Max time (ms) Standard deviationMean cpu time (ms) % of system error
log  ERROR [ITSM.log] TicketOperationsService :: (--Exception Caught--) occured in getSDAuditLogDetails :: Attachment null
-1 0 0   100.00

Stack-trace
java.lang.NullPointerException
      at com.sapphireims.itsm.service.TicketOperationsService.getSDAuditLogDetails(TicketOperationsService.java:1917)
      at com.sapphireims.itsm.service.TicketOperationsService$$FastClassBySpringCGLIB$$43ebc049.invoke(<generated>)
      at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)
      at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:738)
      at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
      at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
      at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282)
      at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
      at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
      at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:673)
      at com.sapphireims.itsm.service.TicketOperationsService$$EnhancerBySpringCGLIB$$55746a4a.getSDAuditLogDetails(<generated>)
      at com.sapphireims.itsm.service.TicketOperationsService$$FastClassBySpringCGLIB$$43ebc049.invoke(<generated>)
      at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)
      at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:738)
      at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
      at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
      at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
      at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
      at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:673)
      at com.sapphireims.itsm.service.TicketOperationsService$$EnhancerBySpringCGLIB$$3e2d848f.getSDAuditLogDetails(<generated>)
      at com.sapphireims.itsm.controller.TicketOperationsController.getTicketHistory(TicketOperationsController.java:467)
      at sun.reflect.GeneratedMethodAccessor3137.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      at java.lang.reflect.Method.invoke(Method.java:498)
      at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
      at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133)
      at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97)
      at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827)
      at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738)
      at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
      at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967)
      at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901)
      at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
      at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
      at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
      at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
      at urlfilter.SQLInjectionFilter.doFilter(SQLInjectionFilter.java:150)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
      at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)
      at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:124)
      at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:64)
      at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)
      at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at com.sapphire.security.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:85)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
      at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
      at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
      at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
      at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
      at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at urlfilter.DecodePopUp.doFilter(DecodePopUp.java:84)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at urlfilter.UrlFilter.doFilter(UrlFilter.java:63)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at urlfilter.SingleSignOnFilter.doFilter(SingleSignOnFilter.java:64)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at sapphire.reports.ClickjackFilter.doFilter(ClickjackFilter.java:30)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at sapphire.reports.ModuleAccessControlFilter.doFilter(ModuleAccessControlFilter.java:79)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at sapphire.reports.SessionTimeOutFilter.doFilter(SessionTimeOutFilter.java:110)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:239)
      at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:215)
      at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
      at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
      at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
      at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
      at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:67)
      at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
      at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
      at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
      at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
      at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
      at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
      at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
      at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
      at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
      at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
      at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
      at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
      at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
      at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
      at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
      at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
      at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
      at org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68)
      at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
      at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
      at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
      at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
      at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
      at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
      at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
      at org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
      at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
      at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
      at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
      at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
      at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
      at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
      at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
      at io.undertow.server.Connectors.executeRootHandler(Connectors.java:360)
      at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
      at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
      at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985)
      at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487)
      at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1378)
      at java.lang.Thread.run(Thread.java:748)
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