Stats (SapphireIMS)

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           (m/d/yy)     


Used memory % CPU Http sessions
Active threads Active jdbc connections Used jdbc connections
Http hits per minute Http mean times (ms) % of http errors
Sql hits per minute Sql mean times (ms) % of sql errors
Other charts
% Garbage Collector time Threads count Loaded classes count
Used buffered memory Used non heap memory Used physical memory
Used swap space % System CPU Mean age of http sessions (min)
Transactions per minute Free disk space Usable disk space
Jsp hits per minute Jsp mean times (ms) % of jsp errors

http Statistics http - 1 day since midnight

Request% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb% of system errorMean size (Kb)Mean hits sqlMean time sql (ms)
http global 100 1,141,371 36 158,329 652 100 7 4,815 0.03 1 2 19
http warning 6 2,285 1,174 158,329 5,553 3 140 98,961 0.00 30 146 952
http severe 35 3,185 4,520 78,907 6,844 6 191 121,865 0.00 11 127 4,298
1,185 hits/min on 280 requests       Details      
Request% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb% of system errorMean size (Kb)Mean hits sqlMean time sql (ms)
graph/query/uniqueresult POST 37 1,058,931 14 15,190 378 42 3 633 0.00 0 1 2
graph/searchRecords.* ajax POST 17 1,240 5,731 69,680 6,196 2 199 138,268 0.00 11 88 5,526
graph/loadDependentFieldData.* ajax POST 7 745 4,199 78,907 9,471 0 110 134,537 0.00 0 7 4,077
graph/saveStateChange.* ajax POST 4 1,433 1,166 73,699 3,632 3 210 142,954 0.00 0 223 838
graph/ticket/create POST 3 443 2,954 24,095 3,832 0 52 4,933 0.00 0 94 2,796
graph/ticket/stateChange POST 2 3,239 343 60,255 1,515 2 59 6,394 0.03 0 67 145
graph/query/multiresult POST 2 675 1,260 158,329 8,739 0 17 30,179 0.00 100 1 1,231
graph/getTicketRecords.* ajax POST 2 217 3,800 65,066 5,253 0 387 149,246 0.00 58 355 3,388
graph/getTicketHistory.* ajax POST 1 146 5,532 65,388 6,186 0 415 152,355 0.00 31 698 5,111
graph/changeState.* ajax GET 1 1,477 542 8,035 1,789 1 73 5,975 0.00 15 116 425
graph/defaultSearchProfileDetails.* ajax POST 1 205 3,096 65,215 7,400 0 157 134,981 0.00 0 8 2,938
graph/query/createUpdate POST 1 29,060 21 2,623 74 1 4 657 0.06 0 1 4
graph/getAdditionalFieldTriggers.* ajax POST 1 3,068 178 3,958 1,088 3 111 133,971 0.00 7 22 57
graph/ticket/update POST 1 3,956 133 1,501 139 0 19 3,687 1.09 0 59 84
graph/getMacroValue.* ajax POST 1 813 584 61,272 2,315 1 109 134,586 0.00 7 5 466
graph/validateMandatoryFields.* ajax POST 1 1,447 305 20,207 1,586 2 139 135,850 0.00 0 77 169
graph/getSingleRecord.* ajax POST 0 1,400 260 2,255 176 2 140 135,627 0.00 9 58 111
graph/AnnouncementCount.* ajax POST 0 2,012 180 60,231 1,895 2 108 133,015 0.00 0 3 8
graph/getConfiguredTriggerMetods.* ajax POST 0 1,476 236 60,392 1,570 1 115 135,326 0.00 66 43 107
graph/getJSONTicketRecords.* ajax POST 0 49 5,886 18,833 3,750 0 247 145,995 0.00 12 415 5,562
graph/getUpdatedPageLoadingTime.* ajax POST 0 2,825 97 273 19 3 104 133,010 0.00 0 0 0
graph/changeDropDown.* ajax POST 0 1,488 179 642 82 2 120 134,183 0.00 11 2 50
graph/ticket/get/{id}/id GET 0 1,585 157 60,341 1,517 0 27 4,588 0.00 20 22 83
graph/getJSONGridAdditionalFieldData.* ajax POST 0 1,595 148 1,929 91 1 108 133,753 0.00 0 13 32
graph/getFixedFieldsRefreshingMethodCalls.* ajax POST 0 1,476 155 1,090 78 1 110 134,163 0.00 1 15 32
graph/SLAViolatedCount.* ajax POST 0 1,444 153 60,157 1,580 1 105 132,771 0.00 0 1 3
graph/getLastOperatedTime.* ajax POST 0 1,465 150 60,163 1,569 1 105 133,048 0.00 0 1 1
graph/getOnLoadContentList.* ajax POST 0 1,477 135 497 56 1 109 134,175 0.00 62 2 17
graph/getConfiguredTriggerMetodsList.* ajax POST 0 1,476 134 508 56 1 108 133,892 0.00 1 12 22
graph/getOnSubmitContentList.* ajax POST 0 1,476 130 500 54 1 107 133,700 0.00 31 2 13
graph/checkIsLinked.* ajax POST 0 1,506 126 368 42 2 122 133,484 0.00 0 1 1
graph/getEnclosureTemplates.* ajax POST 0 1,475 117 514 43 1 106 133,168 0.00 0 1 2
graph/asset/create POST 0 175 909 3,552 482 0 46 5,151 0.00 0 80 824
graph/CheckLoginCredentialsAndRedirect.* POST 0 81 1,655 7,644 955 0 649 202,132 0.00 0 165 988
graph/getDropDownSortType.* ajax POST 0 813 111 314 36 0 106 133,113 0.00 0 2 1
graph/getPageLoadedTimeStatus.* ajax POST 0 731 106 359 30 0 105 133,104 0.00 0 1 1
graph/getCurrentTime.* ajax POST 0 731 105 295 29 0 105 132,965 0.00 0 1 1
graph/viewTicketList.* GET 0 113 666 2,318 601 0 415 23,667 0.00 474 106 245
graph/searchRecordsJsonResponse.* ajax POST 0 11 5,382 8,277 1,374 0 208 138,279 0.00 2 58 5,168
graph/isBulkStateChangeApplicable.* ajax POST 0 33 1,685 5,946 1,273 0 328 163,242 0.00 0 856 1,387
graph/LoginPage.* ajax GET 0 907 45 1,137 93 0 14 1,758 0.00 5 6 7
graph/FeedbackExistOnLoad.* ajax POST 0 162 119 365 42 0 113 132,803 0.00 0 1 2
graph/viewTicketList.* POST 0 49 394 1,108 208 0 225 141,417 0.00 492 51 161
graph/setWelcomeContentHidden.* ajax POST 0 144 98 180 16 0 105 133,214 0.00 0 0 0
graph/viewTicketList.* ajax POST 0 32 436 2,099 390 0 182 137,546 0.00 147 51 250
graph/changeAdditionalFields.* ajax POST 0 6 1,768 3,407 1,302 0 231 146,865 0.00 76 673 1,370
graph/assets/images/sprite_updated.png GET 0 2 5,140 9,794 6,581 0 7 491 0.00 383 0 0
graph/jsJawrPath/gzip_N2029851460/bundles/lib.js GET 0 2 4,630 7,810 4,496 0 38 4,111 0.00 1,225 0 0
graph/LoginPage.* GET 0 240 36 281 47 0 13 1,835 0.00 5 6 6
graph/profilesList.* ajax POST 0 1 7,501 7,501 0 0 140 136,035 0.00 1 84 7,374
graph/submission.* ajax POST 0 1 6,014 6,014 0 0 921 222,841 0.00 0 3,692 5,119
graph/LoginPage.* POST 0 41 146 699 104 0 115 133,181 100.00 5 6 7
graph/LoginPage.* ajax POST 0 55 96 236 23 0 102 132,518 100.00 0 0 0
graph/CheckLoginCredentialsAndRedirect.* ajax GET 0 55 81 357 80 0 20 2,351 0.00 0 13 24
graph/setSessionData.* GET 0 12 362 1,076 330 0 247 13,258 0.00 0 42 132
graph/getSDHomeDashboardFilters.* ajax POST 0 26 158 472 79 0 117 134,406 0.00 13 15 33
graph/getInterLinkProjectDetails.* ajax POST 0 33 117 403 56 0 100 133,429 0.00 0 10 13
graph/getDashboardListView.* GET 0 10 366 834 241 0 149 15,241 0.00 88 127 169
graph/assets/fonts/Roboto-Regular.ttf GET 0 285 11 283 37 0 2 198 0.00 31 0 0
graph/assets/fonts/Roboto-Medium.ttf GET 0 284 11 324 39 0 1 197 0.00 31 0 0
graph/getDashboardPanels.* ajax POST 0 13 245 608 137 0 201 137,034 0.00 0 4 25
graph/bulkStateChange.* ajax POST 0 33 90 100 3 0 98 132,605 0.00 2 0 0
graph/assets/js/jquery-1.10.2.min.js ajax GET 0 452 6 9 0 0 6 284 0.00 90 0 0
graph/AnnouncementCount.do ajax POST 0 452 6 1,824 88 0 0 56 0.00 0 0 0
graph/setTechnicianView.* ajax POST 0 26 96 163 15 0 101 133,240 0.00 0 0 0
graph/getDashboardChartXMLData.* ajax POST 0 20 117 174 23 0 111 133,387 0.00 0 4 14
graph/getSelectBoxResponse.* ajax POST 0 1 2,162 2,162 0 0 93 133,156 0.00 0 2 2,052
graph/ServiceDesk_Home.jsp GET 0 4 519 1,577 716 0 245 34,926 0.00 86 92 212
graph/loadIconRepositoryData.* ajax POST 0 13 145 252 48 0 116 134,460 0.00 4 1 11
graph/getAllDashboards.* ajax POST 0 13 122 225 41 0 112 133,591 0.00 2 6 8
graph/HomePage.jsp GET 0 3 527 1,549 885 0 36 4,346 0.00 0 9 12
graph/forgotPassword ajax POST 0 123 12 534 51 0 2 448 0.00 0 0 0
graph/assets/fonts/Roboto-BoldItalic.ttf GET 0 1 1,437 1,437 0 0 0 289 0.00 159 0 0
graph/getEmailFilters.* ajax POST 0 1 1,419 1,419 0 0 265 154,783 0.00 67 42 355
graph/AnnouncementDetails.do ajax POST 0 450 3 981 46 0 0 53 0.00 0 0 0
graph/applicationLogin POST 0 38 31 140 33 0 8 631 0.00 0 4 3
graph/assets/css/main.min.css GET 0 65 17 93 9 0 16 679 0.00 405 0 0
graph/AdditionalParam.view GET 0 67 17 265 36 0 3 1,049 1.49 0 1 8
graph/clearRedirectSessionIds.* ajax POST 0 12 95 161 20 0 101 132,939 0.00 0 0 0
graph/updateSDHomePage.* ajax POST 0 9 125 268 61 0 105 132,950 0.00 0 1 4
graph/assets/js/perfect-scrollbar.min.js ajax GET 0 452 2 4 0 0 2 187 0.00 27 0 0
graph/getPaginationCount.* ajax GET 0 167 6 118 17 0 4 1,574 0.00 0 0 0
graph/assets/fonts/Roboto-ThinItalic.ttf GET 0 1 942 942 0 0 0 305 0.00 164 0 0
graph/assets/fonts/fontawesome-webfont.svg GET 0 1 881 881 0 0 15 573 0.00 433 0 0
graph/assets/js/loginPage.min.js ajax GET 0 452 1 5 0 0 1 166 0.00 8 0 0
graph/submitTicket.* ajax POST 0 2 307 326 26 0 187 140,227 0.00 0 25 129
graph/assets/fonts/fontawesome-webfont.ttf GET 0 1 597 597 0 0 0 302 0.00 161 0 0
graph/assets/fonts/Roboto-BlackItalic.ttf GET 0 1 593 593 0 0 0 300 0.00 161 0 0
graph/getSdFilterDetails.* ajax POST 0 1 570 570 0 0 140 135,338 0.00 160 32 347
graph/assets/fonts/Roboto-MediumItalic.ttf GET 0 1 533 533 0 0 0 300 0.00 161 0 0
graph/getDashboardFilters.* ajax POST 0 3 157 261 90 0 103 133,478 0.00 0 3 4
graph/applicationLogout.do POST 0 96 4 74 10 0 2 231 0.00 0 0 0
graph/loadLimitedDashboards.* ajax POST 0 3 147 221 64 0 103 133,678 0.00 0 12 24
graph/assets/images/editNewIco.png GET 0 3 139 415 238 0 0 135 0.00 10 0 0
graph/assets/images/attachDisable.png GET 0 2 206 411 289 0 0 141 0.00 8 0 0
graph/assets/fonts/Roboto-Thin.ttf GET 0 1 392 392 0 0 0 289 0.00 159 0 0
graph/assets/js/jquery-1.10.2.min.js GET 0 71 5 23 2 0 4 268 0.00 74 0 0
graph/assets/fonts/Roboto-Italic.ttf GET 0 1 384 384 0 0 0 289 0.00 157 0 0
graph/applicationLogout.do ajax GET 0 28 13 123 22 0 6 624 0.00 2 0 1
graph/ext/ext-all.js GET 0 2 182 245 89 0 62 2,115 0.00 1,401 0 0
graph/submitTicket.* GET 0 2 171 178 9 0 85 25,108 0.00 355 2 2
graph/assets/fonts/AgencyFB-Bold.ttf GET 0 220 1 10 0 0 1 188 0.00 11 0 0
graph/assets/fonts/Roboto-Bold.ttf GET 0 108 2 65 8 0 0 152 0.00 5 0 0
graph/getJSONEmailRecords.* ajax POST 0 1 242 242 0 0 203 138,969 0.00 21 88 42
graph/CheckLoginCredentialsAndRedirect.* GET 0 3 70 142 62 0 25 2,918 0.00 0 24 47
graph/assets/fonts/Roboto-Light.ttf GET 0 114 1 38 5 0 0 152 0.00 5 0 0
graph/assets/css/font-awesome.min.css GET 0 65 2 48 5 0 1 207 0.00 21 0 0
graph/assets/fonts/Roboto-Black.ttf GET 0 1 180 180 0 0 0 289 0.00 159 0 0
graph/assets/fonts/fontawesome-webfont.eot GET 0 2 81 123 58 0 7 309 0.00 161 0 0
graph/assets/js/fusioncharts.js GET 0 2 81 89 11 0 38 1,426 0.00 920 0 0
graph/assets/images/customer/sapphireims-logo2.png GET 0 57 2 59 7 0 2 181 0.00 23 0 0
graph/assets/css/font/advRep.woff GET 0 115 1 28 5 0 0 149 0.00 0 0 0
graph/assets/css/perfect-scrollbar.min.css GET 0 64 2 46 5 0 1 185 0.00 3 0 0
graph/assets/js/perfect-scrollbar.min.js GET 0 71 2 3 0 0 1 187 0.00 22 0 0
graph/assets/css/font/ticket.woff GET 0 115 1 4 0 0 0 149 0.00 0 0 0
graph/getEmailRecordsCount.* ajax POST 0 1 131 131 0 0 125 133,244 0.00 0 4 8
graph/assets/images/login-bg.png GET 0 56 2 6 0 0 2 187 0.00 31 0 0
graph/assets/js/loginPage.min.js GET 0 71 1 6 0 0 1 170 0.00 6 0 0
graphError404 0 178 0 1 0 0 0 104 100.00 0 0 0
graph/assets/css/responsive.min.css GET 0 64 1 3 0 0 1 190 0.00 6 0 0
graph/assets/images/password.png GET 0 57 1 12 1 0 1 167 0.00 14 0 0
graph/assets/images/user.png GET 0 57 1 15 1 0 1 167 0.00 14 0 0
graph/Announcement_Home.jsp ajax POST 0 3 34 95 52 0 20 4,287 0.00 0 1 2
graph/downloadFile.* GET 0 8 12 16 2 0 9 2,162 0.00 24 1 1
graph/getTicketRecordsCount.* ajax POST 0 1 98 98 0 0 109 133,072 0.00 0 0 0
graph/historyDetails.jsp GET 0 49 1 62 8 0 1 243 0.00 1 0 0
graph/assets/images/sprite.png GET 0 7 13 43 18 0 2 232 0.00 66 0 0
graph/setRequestTypeForDashboardRedirection.* ajax POST 0 1 90 90 0 0 109 133,311 0.00 0 0 0
graph/setPaginationCount.* ajax POST 0 1 90 90 0 0 93 133,234 0.00 0 0 0
graph/getPaginationCount.* ajax POST 0 1 86 86 0 0 93 132,955 0.00 0 0 0
graph/assets/images/scrollTop.png GET 0 2 42 83 57 0 7 167 0.00 15 0 0
graph/ckeditor1/ckeditor.js GET 0 6 14 56 22 0 10 344 0.00 147 0 0
graph/assets/images/successMailAct.png GET 0 1 83 83 0 0 0 139 0.00 23 0 0
graph/Survey_Home.jsp ajax POST 0 3 25 70 38 0 15 3,960 0.00 0 1 1
graph/css/Gridster.css GET 0 3 25 72 40 0 0 139 0.00 0 0 0
graph/reDirectionPage.do GET 0 3 24 62 32 0 15 2,431 0.00 0 0 0
graph/assets/images/info.png GET 0 2 36 72 50 0 0 147 0.00 14 0 0
graph/assets/images/delete_row.png GET 0 2 35 68 46 0 0 138 0.00 24 0 0
graph/assets/js/fusioncharts-jquery-plugin.min.js GET 0 6 11 60 23 0 0 140 0.00 1 0 0
graph/js/prototype-1.6.0.3.js GET 0 2 33 60 37 0 7 265 0.00 131 0 0
graph/assets/images/addIco.png GET 0 7 9 56 20 0 0 172 0.00 11 0 0
graph/updatedImages/sapphireIMS_logo.png GET 0 2 32 64 45 0 0 134 0.00 18 0 0
graph/assets/images/icon-announce.png GET 0 7 9 51 18 0 0 184 0.00 12 0 0
graph/assets/images/homeIco.png GET 0 7 9 54 19 0 2 172 0.00 10 0 0
graph/assets/images/workflow01.png GET 0 5 12 56 24 0 0 138 0.00 9 0 0
graph/ext/examples/shared/example.css GET 0 3 20 58 32 0 0 159 0.00 1 0 0
graph/assets/images/customer/sapphireims-logo.png GET 0 3 19 55 30 0 10 151 0.00 18 0 0
graph/assets/js/jquery.gridster.min.js ajax GET 0 13 4 22 5 0 2 168 0.00 45 0 0
graph/assets/images/file_upload.png GET 0 2 27 53 36 0 0 115 0.00 0 0 0
graph/assets/images/homeIcoHov.png GET 0 3 18 51 28 0 5 169 0.00 14 0 0
graph/fixedFieldConfig.png GET 0 2 26 52 36 0 0 113 0.00 0 0 0
graph/assets/fonts/fontawesome-webfont.woff GET 0 1 52 52 0 0 0 226 0.00 95 0 0
graph/assets/images/copyIco.png GET 0 5 10 47 20 0 3 142 0.00 11 0 0
graph/assets/images/signInIco.png GET 0 2 23 45 30 0 0 154 0.00 40 0 0
graph/bell.png GET 0 2 23 44 29 0 0 113 0.00 0 0 0
graph/assets/js/jquery.marquee.min.js ajax GET 0 13 3 27 7 0 1 127 0.00 5 0 0
graph/ext/resources/css/ext-all.css GET 0 3 14 28 11 0 5 464 0.00 281 0 0
graph/assets/images/back2.png GET 0 4 11 40 19 0 0 132 0.00 11 0 0
graph/js/scriptaculous.js GET 0 2 22 42 28 0 0 116 0.00 2 0 0
graph/gzip_N1179711985/styles/csslib.css GET 0 2 21 36 20 0 7 682 0.00 201 0 0
graph/assets/images/redirect.png GET 0 7 6 31 11 0 0 165 0.00 4 0 0
graph/js/emailDomain.js GET 0 6 7 33 12 0 0 147 0.00 2 0 0
graph/assets/images/maximizeIco.png GET 0 4 10 38 18 0 3 141 0.00 8 0 0
graph/js/jquery.js GET 0 2 20 33 18 0 7 240 0.00 94 0 0
graph/overlibmws.js GET 0 2 19 37 24 0 15 153 0.00 33 0 0
graph/Announcements.png GET 0 2 17 35 24 0 0 116 0.00 2 0 0
graph/assets/images/logout_temp.png GET 0 2 17 33 22 0 0 115 0.00 0 0 0
graph/assets/images/prevPageIco.png GET 0 3 11 31 17 0 0 144 0.00 6 0 0
graph/js/interactionSD.js GET 0 2 17 33 22 0 0 116 0.00 3 0 0
graph/css/style_sapphireIMS.css GET 0 3 11 30 16 0 0 166 0.00 22 0 0
graph/assets/images/prevPageFirstIco.png GET 0 3 11 32 17 0 0 144 0.00 6 0 0
graph/updatedImages/current_last_tab_right.jpg GET 0 1 33 33 0 0 15 114 0.00 1 0 0
graph/assets/images/filterClear.png GET 0 2 16 32 21 0 0 136 0.00 18 0 0
graph/assets/images/excel.png GET 0 4 8 29 13 0 0 115 0.00 1 0 0
graph/ckeditor1/skins/kama/editor.css GET 0 6 5 24 9 0 0 182 0.00 29 0 0
graph/customView.png GET 0 2 15 30 20 0 0 120 0.00 0 0 0
graph/CalendarControl.js GET 0 2 15 29 19 0 0 130 0.00 18 0 0
graph/css/ajaxtags.css GET 0 2 15 29 19 0 0 150 0.00 8 0 0
graph/iframecontentmws.js GET 0 2 14 28 19 0 0 119 0.00 1 0 0
graph/css1/displaytag1.css GET 0 2 14 27 17 0 0 145 0.00 3 0 0
graph/assets/images/default-profile-temp.png GET 0 2 14 25 15 0 0 155 0.00 44 0 0
graph/assets/images/add_row.png GET 0 2 14 27 18 0 0 136 0.00 18 0 0
graph/css/displaytag.css GET 0 2 13 26 17 0 0 143 0.00 4 0 0
graph/assets/images/warningSessionOut.png GET 0 1 27 27 0 0 0 173 0.00 16 0 0
graph/js/enc-base64-min.js GET 0 2 13 24 15 0 7 113 0.00 0 0 0
graph/jquery.growl.css GET 0 2 13 24 15 0 0 137 0.00 1 0 0
graph/assets/images/spriteNew.png GET 0 2 13 25 16 0 0 170 0.00 60 0 0
graph/js/ameyo-integration.js GET 0 2 13 25 16 0 0 118 0.00 4 0 0
graph/ GET 0 7 3 6 1 0 4 187 0.00 0 0 1
graph/sap.css GET 0 3 8 22 11 0 0 164 0.00 10 0 0
graph/js/sha1.js GET 0 2 12 25 17 0 0 119 0.00 4 0 0
graph/updatedImages/wrprShdw_left.png GET 0 2 12 23 15 0 0 113 0.00 0 0 0
graph/ajaxcontentmws.js GET 0 2 11 22 14 0 0 130 0.00 7 0 0
graph/searchRecords.do ajax POST 0 1 23 23 0 0 0 150 0.00 0 0 0
graph/assets/images/load.gif GET 0 2 11 22 14 0 0 118 0.00 4 0 0
graph/viewTicketList.do GET 0 23 0 2 0 0 1 61 0.00 0 0 0
graph/assets/images/fileTypeSpriteIco.png GET 0 3 7 19 10 0 5 142 0.00 19 0 0
graph/js/jquery.growl.js GET 0 2 10 20 13 0 0 120 0.00 5 0 0
graph/js/ajaxtags-1.2-beta1.js GET 0 2 10 20 13 0 0 148 0.00 37 0 0
graph/img/AddBookmark.png GET 0 2 10 20 13 0 0 116 0.00 5 0 0
graph/updatedImages/current_tab_right.jpg GET 0 1 21 21 0 0 0 113 0.00 0 0 0
graph/js/jquery.gridster.min.js GET 0 2 10 19 12 0 0 161 0.00 43 0 0
graph/assets/images/bookmark-icon-5.png GET 0 7 3 3 3 0 2 176 0.00 12 0 0
graph/assets/images/icon-announce-hov.png GET 0 2 10 18 10 0 0 175 0.00 18 0 0
graph/sapphire.css GET 0 3 6 17 8 0 0 157 0.00 4 0 0
graph/css/jquery.gridster.min.css GET 0 3 6 18 9 0 0 143 0.00 2 0 0
graph/assets/images/projDef.png GET 0 2 9 17 10 0 0 138 0.00 21 0 0
graph/CalendarControl.css GET 0 3 6 14 6 0 0 137 0.00 2 0 0
graph/assets/images/default_profile.png GET 0 7 2 2 2 0 2 174 0.00 11 0 0
graph/updatedImages/wrprShdw_right.png GET 0 2 9 17 11 0 0 113 0.00 0 0 0
graph/assets/images/icon/human.png GET 0 2 9 17 11 0 0 118 0.00 1 0 0
graph/blue_light.css GET 0 3 5 12 5 0 5 176 0.00 30 0 0
graph/assets/images/gridlst2.png GET 0 7 2 3 1 0 2 180 0.00 15 0 0
graph/img/indicator.gif GET 0 2 8 15 9 0 0 114 0.00 1 0 0
graph/applicationLogin GET 0 2 8 11 4 0 0 236 0.00 0 1 0
graph/footer_left.png GET 0 2 8 16 11 0 0 117 0.00 2 0 0
graph/ext/bootstrap.js GET 0 2 7 14 9 0 0 125 0.00 2 0 0
graph/assets/images/nextPageLastIco.png GET 0 3 5 12 6 0 0 144 0.00 6 0 0
graph/assets/images/filtercreate.png GET 0 2 7 13 8 0 0 135 0.00 18 0 0
graph/assets/js/fusioncharts.charts.js GET 0 2 7 8 1 0 0 266 0.00 106 0 0
graph/assets/images/nextPageIco.png GET 0 3 4 12 6 0 0 144 0.00 6 0 0
graph/js/dragdrop.js GET 0 2 6 10 4 0 0 135 0.00 18 0 0
graph/assets/images/email-redirect01.png GET 0 7 1 2 0 0 4 174 0.00 11 0 0
graph/assets/images/cmt-ico.png GET 0 3 4 8 3 0 0 170 0.00 15 0 0
graph/assets/images/serviceDespIco1.png GET 0 4 3 7 2 0 0 133 0.00 11 0 0
graph/assets/images/scheduleRecords.png GET 0 7 1 2 0 0 4 174 0.00 11 0 0
graph/assets/images/err_temp.png GET 0 3 3 8 3 0 5 129 0.00 2 0 0
graph/js/ameyo-integration-custom.js GET 0 2 5 10 6 0 0 119 0.00 4 0 0
graph/js/controls.js GET 0 2 5 8 4 0 0 137 0.00 26 0 0
graph/footer_rt.png GET 0 2 5 9 5 0 0 117 0.00 3 0 0
graph/js/effects.js GET 0 2 5 8 4 0 0 143 0.00 32 0 0
graph/assets/images/icon/human1.png GET 0 4 2 6 2 0 3 134 0.00 0 0 0
graph/js/slider.js GET 0 2 4 8 4 0 0 127 0.00 10 0 0
graph/updatedImages/navShdw_right.jpg GET 0 2 4 8 4 0 0 113 0.00 0 0 0
graph/updatedImages/navShdw_left.jpg GET 0 2 4 8 4 0 0 113 0.00 0 0 0
graph/js/notification.js GET 0 2 4 6 2 0 0 128 0.00 11 0 0
graph/ckeditor1/lang/en.js GET 0 5 1 2 0 0 0 141 0.00 7 0 0
graph/updatedImages/current_tab_left.png GET 0 1 8 8 0 0 0 113 0.00 0 0 0
graph/ckeditor1/config.js GET 0 6 1 2 0 0 2 132 0.00 0 0 0
graph/ckeditor1/styles.js GET 0 6 1 2 0 0 0 134 0.00 1 0 0
graph/overlibmws_draggable.js GET 0 2 3 6 4 0 0 120 0.00 3 0 0
graph/assets/images/refresh.png GET 0 2 2 3 0 0 0 128 0.00 15 0 0
graph/js/builder.js GET 0 2 2 3 0 0 0 117 0.00 3 0 0
graph/ckeditor1/contents.css GET 0 5 1 2 0 0 0 143 0.00 1 0 0
graph/applicationLogout.do GET 0 1 4 4 0 0 15 340 0.00 2 0 0
graph/updatedImages/widgetBlock_contentBG_right.gif GET 0 2 1 2 0 0 0 112 0.00 0 0 0
graph/assets/images/minimizeIco.png GET 0 2 1 2 0 0 0 133 0.00 17 0 0
graph/assets/images/link-ico.png GET 0 2 1 2 0 0 0 132 0.00 0 0 0
graph/updatedImages/subTab_selected_right.gif GET 0 2 1 2 0 0 0 113 0.00 0 0 0
graph/updatedImages/subNav_BG.gif GET 0 2 1 2 0 0 0 111 0.00 0 0 0
graph/updatedImages/widgetBlock_contentBG_left.gif GET 0 2 1 2 0 0 0 112 0.00 0 0 0
graph/updatedImages/subTab_selected_left.gif GET 0 2 1 2 0 0 0 113 0.00 0 0 0
graph/updatedImages/subTab_selected_bg.gif GET 0 2 1 2 0 0 0 112 0.00 0 0 0
graph/updatedImages/current_tab_BG.png GET 0 1 2 2 0 0 0 112 0.00 0 0 0
graph/updatedImages/navSeparator.gif GET 0 2 1 1 0 0 7 112 0.00 0 0 0
graph/assets/images/archive.png GET 0 2 1 1 0 0 0 128 0.00 15 0 0
graph/updatedImages/widgetBlock_header_BG.gif GET 0 2 1 1 0 0 0 112 0.00 0 0 0
graph/updatedImages/current_first_tab_left.png GET 0 1 2 2 0 0 0 114 0.00 0 0 0
graph/updatedImages/headerBG.jpg GET 0 2 1 1 0 0 0 112 0.00 0 0 0
graph/updatedImages/subTab_right.gif GET 0 2 1 1 0 0 0 112 0.00 0 0 0
graph/img/footersearch.png GET 0 2 1 1 0 0 0 112 0.00 0 0 0
graph/getDashboardListView.do GET 0 2 1 1 0 0 7 53 0.00 0 0 0
graph/updatedImages/subTab_left.gif GET 0 2 1 1 0 0 0 112 0.00 0 0 0
graph/ToDo.jpg GET 0 2 1 1 0 0 0 112 0.00 0 0 0
graph/updatedImages/navBG.gif GET 0 2 1 1 0 0 0 111 0.00 0 0 0
graph/defaultServiceDesk_home.png GET 0 2 1 1 0 0 0 117 0.00 0 0 0
graph/assets/images/img_loader.gif GET 0 1 1 1 0 0 0 150 0.00 0 0 0
graph/LoginPage.do GET 0 1 1 1 0 0 0 89 0.00 0 0 0
graph/assets/images/mailDisable.png GET 0 1 1 1 0 0 0 150 0.00 0 0 0
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graph/assets/images/pdf.png GET 0 1 1 1 0 0 0 148 0.00 0 0 0
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sql Statistics sql - 1 day since midnight

Request% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of system error
sql global 100 2,315,733 62 7,210,002 20,652 0.00
sql warning 0 0 -1 0 -1 0.00
sql severe 0 3 99,683 121,461 29,371 66.67
2,405 hits/min on 10,000 requests       Details      
Request% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of system error
graphinsert into sd_servicerequest_history (ActionPerformedBy, ChildOf, CurrentTime, FIELDID, NatureOfChange, NewStateID, NewValue, OldStateID, OldValue, Parameter, ProblemId, userid) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) 79 24,284 4,751 7,210,002 185,008 0.09
graphinsert into sd_servicereq_additionalparams (Data, DataId, InstanceID, ProblemID, ProjectID, FIELDID) values (?, ?, ?, ?, ?, ?) 14 27,000 802 7,209,846 75,995 0.01
graph{call Escalation_Info(2)} 0 591 1,360 62,008 2,601 0.00
graphSELECT sap.problemid as attribute1,IF(DATA=(SELECT COUNT(*) FROM kit_details WHERE sapphire_req_id='CIMS\-BR08250026'),'Yes','No') as attribute6 FROM sd_servicereqmaster sm INNER JOIN sd_servicereq_additionalparams sap ON sap.problemid=sm.problemid WHERE sm.requestid='CIMS\-BR08250026' AND sap.fieldID=26
0 20,000 28 915 23 0.00
graph{call AutoAssign()} 0 876 540 60,530 2,046 0.00
graphSelect sm.Problemid as attribute1,sm.currentstatus as attribute2 from sd_servicereqmaster sm Inner join fino_dispatch_update du on du.dispatch_number=sm.RequestID Where du.processed=0 And du.config_name='Update Courier' And sm.CurrentStatus in (26,68) 0 201 1,969 61,110 5,986 0.00
graphselect sdaddition0_.FIELDID as FIELDID1_180_0_, sdaddition0_.AssetColumn as AssetCol2_180_0_, sdaddition0_.ClientSideValidationScript as ClientSi3_180_0_, sdaddition0_.CustomValidationScript as CustomVa4_180_0_, sdaddition0_.DependentFieldPopulaterQuery as Dependen5_180_0_, sdaddition0_.FIELD_DISPLAYNAME as FIELD_DI6_180_0_, sdaddition0_.field_name as field_na7_180_0_, sdaddition0_.FIELD_STORAGE_TYPE as FIELD_ST8_180_0_, sdaddition0_.GridControlFieldID as GridCont9_180_0_, sdaddition0_.IsAssetField as IsAsset10_180_0_, sdaddition0_.IsMobileChangeVisibility as IsMobil11_180_0_, sdaddition0_.IsMobileListVisibility as IsMobil12_180_0_, sdaddition0_.IsMobileVisibility as IsMobil13_180_0_, sdaddition0_.MACROID as MACROID14_180_0_, sdaddition0_.ORDERBY as ORDERBY15_180_0_, sdaddition0_.ScriptProperties as ScriptP16_180_0_, sdaddition0_.ProjectID as Project19_180_0_, sdaddition0_.Status as Status17_180_0_, sdaddition0_.URL as URL18_180_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? 0 230,084 1 728 7 0.00
graphselect sdservicer0_.ProblemId as ProblemI1_264_0_, sdservicer0_.AlertID as AlertID2_264_0_, sdservicer0_.AlternativeEmail as Alternat3_264_0_, sdservicer0_.ApprovalManager as Approval4_264_0_, sdservicer0_.AssetNumber as AssetNum5_264_0_, sdservicer0_.Attachment as Attachme6_264_0_, sdservicer0_.Category as Category7_264_0_, sdservicer0_.CcMailId as CcMailId8_264_0_, sdservicer0_.ContactNumber as ContactN9_264_0_, sdservicer0_.ConversionType as Convers10_264_0_, sdservicer0_.CreationTime as Creatio11_264_0_, sdservicer0_.CSI as CSI12_264_0_, sdservicer0_.CurrentStatus as Current13_264_0_, sdservicer0_.DelegatedFrom_ApprovalManager as Delegat14_264_0_, sdservicer0_.DelegatedFrom_Owner as Delegat15_264_0_, sdservicer0_.DepartmentID as Departm16_264_0_, sdservicer0_.DerivedField1 as Derived17_264_0_, sdservicer0_.DerivedField2 as Derived18_264_0_, sdservicer0_.DerivedField3 as Derived19_264_0_, sdservicer0_.Enclosure as Enclosu20_264_0_, sdservicer0_.ExpectedClosureTime as Expecte21_264_0_, sdservicer0_.GroupID as GroupID22_264_0_, sdservicer0_.ImpactID as ImpactI23_264_0_, sdservicer0_.IncidentType as Inciden24_264_0_, sdservicer0_.isLinked as isLinke25_264_0_, sdservicer0_.IsRead as IsRead26_264_0_, sdservicer0_.IsRead_UserID as IsRead_27_264_0_, sdservicer0_.IsTransferred as IsTrans28_264_0_, sdservicer0_.LastOperatedTime as LastOpe29_264_0_, sdservicer0_.LevelOneStatus as LevelOn30_264_0_, sdservicer0_.LevelTwoStatus as LevelTw31_264_0_, sdservicer0_.LocationID as Locatio32_264_0_, sdservicer0_.Owner as Owner33_264_0_, sdservicer0_.ParentID as ParentI34_264_0_, sdservicer0_.Platform as Platfor35_264_0_, sdservicer0_.Priority as Priorit36_264_0_, sdservicer0_.ProbDescription as ProbDes37_264_0_, sdservicer0_.ProjectTransferComment as Project38_264_0_, sdservicer0_.ProxySubmittedBy as ProxySu39_264_0_, sdservicer0_.ReferenceID as Referen40_264_0_, sdservicer0_.RepeatCall as RepeatC41_264_0_, sdservicer0_.RequestID as Request42_264_0_, sdservicer0_.REQUESTTYPE as REQUEST43_264_0_, sdservicer0_.Resolution_CauseID as Resolut44_264_0_, sdservicer0_.ResolutionComment as Resolut45_264_0_, sdservicer0_.Resolution_Days as Resolut46_264_0_, sdservicer0_.Resolution_Hours as Resolut47_264_0_, sdservicer0_.Resolution_Minutes as Resolut48_264_0_, sdservicer0_.ProjectID as Project57_264_0_, sdservicer0_.ServiceID as Service58_264_0_, sdservicer0_.Severity as Severit49_264_0_, sdservicer0_.SLAViolationComment as SLAViol50_264_0_, sdservicer0_.SubCategory as SubCate51_264_0_, sdservicer0_.SubmittedBy as Submitt52_264_0_, sdservicer0_.SubmittedThrough as Submitt53_264_0_, sdservicer0_.Title as Title54_264_0_, sdservicer0_.UrgencyID as Urgency55_264_0_, sdservicer0_.version as version56_264_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? 0 36,226 5 208 17 0.00
graphSelect SettingValue from sd_configsettings where SettingKEY=? and ProjectID=? and (ServiceID=? or ServiceID=0) 0 70,276 2 189 11 0.00
graph SELECT r.FIELDID FROM sd_additionalparams_details r,sd_additionalparams_details su, sd_additionalparams_details st, sd_additionalparams_details df1,sd_additionalparams_details df2,sd_additionalparams_details df3 where r.FIELDID = su.FIELDID and r.FIELDID = st.FIELDID and st.FIELDID = su.FIELDID and su.FIELDID = df1.FIELDID and df1.FIELDID = df2.FIELDID and df2.FIELDID = df3.FIELDID and r.FIELDID in (SELECT FIELDID FROM sd_additionalparams where Status=0 and GridControlFieldID=0 and ProjectID = ? ) and r.CONTROLFLOW_CATEGORYID =1 and ( r.CONTROLFLOW_CATEGORY_VALUE=0 OR r.CONTROLFLOW_CATEGORY_VALUE = ? ) and st.CONTROLFLOW_CATEGORYID =3 and (st.CONTROLFLOW_CATEGORY_VALUE=0 OR st.CONTROLFLOW_CATEGORY_VALUE = ? ) and df1.CONTROLFLOW_CATEGORYID=4 and (df1.CONTROLFLOW_CATEGORY_VALUE=0 OR df1.CONTROLFLOW_CATEGORY_VALUE = ? ) and df2.CONTROLFLOW_CATEGORYID=5 and (df2.CONTROLFLOW_CATEGORY_VALUE=0 OR df2.CONTROLFLOW_CATEGORY_VALUE = ? ) and df3.CONTROLFLOW_CATEGORYID=6 and (df3.CONTROLFLOW_CATEGORY_VALUE=0 OR df3.CONTROLFLOW_CATEGORY_VALUE = ? ) and su.CONTROLFLOW_CATEGORYID =2 and (su.CONTROLFLOW_CATEGORY_VALUE=0 OR su.CONTROLFLOW_CATEGORY_VALUE = ? ) group by r.FIELDID order by r.FIELDID 0 5,085 28 60,076 842 0.00
graphUpdate sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = ? and sd.SiteID = ? AND ProbeId = ? 0 13,682 9 1,819 65 0.00
graphselect usermgmtma0_.sno as sno1_336_, usermgmtma0_.AccessID as AccessID2_336_, usermgmtma0_.AccountExpireDate as AccountE3_336_, usermgmtma0_.BadLoginCount as BadLogin4_336_, usermgmtma0_.BaseDN as BaseDN5_336_, usermgmtma0_.Cell_No as Cell_No6_336_, usermgmtma0_.City as City7_336_, usermgmtma0_.Collookup as Collooku8_336_, usermgmtma0_.DepartmentID as Departme9_336_, usermgmtma0_.EmailAddress as EmailAd10_336_, usermgmtma0_.EmployeeID as Employe11_336_, usermgmtma0_.FullName as FullNam12_336_, usermgmtma0_.GOC as GOC13_336_, usermgmtma0_.ImmediateManagerID as Immedia14_336_, usermgmtma0_.IsAccountLocked as IsAccou15_336_, usermgmtma0_.IsManager as IsManag16_336_, usermgmtma0_.LastAssignedTime as LastAss17_336_, usermgmtma0_.LastLoginTime as LastLog18_336_, usermgmtma0_.LocationID as Locatio19_336_, usermgmtma0_.ManagerID as Manager20_336_, usermgmtma0_.ProfilePicture as Profile21_336_, usermgmtma0_.RecentLoginTime as RecentL22_336_, usermgmtma0_.SpecializationID as Special23_336_, usermgmtma0_.TelephoneNumber as Telepho24_336_, usermgmtma0_.uiInterface as uiInter25_336_, usermgmtma0_.UserID as UserID27_336_, usermgmtma0_.Wing as Wing26_336_ from usermgmt_master usermgmtma0_ where usermgmtma0_.UserID=? 0 41,344 3 60,063 295 0.00
graph SELECT AccessPermission FROM sd_additionalparams_access_details where FieldAccessCategory = ? and FIELDID = ? limit ? 0 113,890 1 42 6 0.00
graph select MAX(SNO),ProcedureName from ims_callableprocedures where Retries < 4 and SNO <= 7362890 group by ProcedureName 0 1 121,461 121,461 0 100.00
graphcall AssetNumberGenerator(20017,'CM/',2) 0 175 653 1,783 242 0.00
graphselect useradditi0_.Id as Id1_329_, useradditi0_.additionalFieldID as addition2_329_, useradditi0_.additionalFieldValue as addition3_329_, useradditi0_.userID as userID4_329_ from user_additionalfieldvalues useradditi0_ where useradditi0_.userID=? 0 41,344 2 60,056 295 0.00
graph select MAX(SNO),ProcedureName from ims_callableprocedures where Retries < 4 and SNO <= 7361842 group by ProcedureName 0 1 111,311 111,311 0 100.00
graph select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod = 0 and vm.fieldId not in (9,10,11,13,14,15) 0 9,088 10 60,074 630 0.00
graphUpdate sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 5014 and sd.SiteID = 1 0 11,481 8 1,189 59 0.00
graphUpdate sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 5015 and sd.SiteID = 1 0 11,484 7 1,803 51 0.00
graph select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod = 0 0 5,904 14 60,077 781 0.00
graphSELECT SettingValue as OutputValue FROM configsettings WHERE SettingKey = 'ATTACHMENTSPATH'; 0 22,965 3 60,071 396 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 17,604 4 60,097 452 0.00
graphselect sdconfigse0_.SettingValue as col_0_0_ from sd_configsettings sdconfigse0_ where sdconfigse0_.ProjectID=? and (sdconfigse0_.ServiceID=? or sdconfigse0_.ServiceID=0) and sdconfigse0_.SettingKEY=? 0 47,786 1 196 7 0.00
graphselect distinct userdetail2_.UserID as col_0_0_, usermgmtma0_.FullName as col_1_0_ from usermgmt_master usermgmtma0_ inner join userdetails userdetail2_ on usermgmtma0_.UserID=userdetail2_.UserID cross join sd_project_roles_details sdprojectr1_ inner join sd_project_roles sdprojectr3_ on sdprojectr1_.ProjectRoleID=sdprojectr3_.ProjectRoleID inner join sd_project_master sdprojectm4_ on sdprojectr3_.ProjectID=sdprojectm4_.ProjectID cross join groupdetail groupdetai5_ where userdetail2_.UserStatus=0 and groupdetai5_.UserID=userdetail2_.UserID and groupdetai5_.UserID=userdetail2_.UserID and sdprojectr1_.UserID=userdetail2_.UserID and sdprojectm4_.ProjectID=1 and sdprojectr3_.RoleName='Technician' group by userdetail2_.UserID order by usermgmtma0_.FullName 0 1,476 48 377 52 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-BR08250001%' or sd.Title like '%CIMS-BR08250001%' or sd.ProbDescription like '%CIMS-BR08250001%')) and (SubmittedBy=74 or Owner=74 or ApprovalManager=74 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=74) or ProxySubmittedBy=74)) or ((((sd.RequestID like '%CIMS-BR08250001%' or sd.Title like '%CIMS-BR08250001%' or sd.ProbDescription like '%CIMS-BR08250001%'))))) order by ProblemID DESC
0 4 17,811 61,825 29,396 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255316%' or sd.Title like '%CIMS-MO08255316%' or sd.ProbDescription like '%CIMS-MO08255316%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255316%' or sd.Title like '%CIMS-MO08255316%' or sd.ProbDescription like '%CIMS-MO08255316%'))))) order by ProblemID DESC limit ?
0 1 66,278 66,278 0 0.00
graph SELECT AccessPermission FROM sd_additionalparams_access_details where FieldAccessCategory = ? and FIELDID = ? and (AccessID = ? or AccessID=0) limit ? 0 55,552 1 118 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243298/INV/10/24/1' 0 388 155 60,100 3,051 0.00
graphselect sdservicer0_.Data as col_0_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.FIELDID=? and sdservicer0_.ProblemID=? limit ? 0 36,415 1 116 7 0.00
graphselect distinct sdprojectr1_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID where sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID and sdprojectr1_.ProjectID=? and sdprojectr0_.UserID=? 0 31,281 1 182 8 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 38,278 1 71 7 0.00
graphselect sdservicer0_.ParamID as ParamID1_260_, sdservicer0_.Data as Data2_260_, sdservicer0_.DataId as DataId3_260_, sdservicer0_.InstanceID as Instance4_260_, sdservicer0_.ProblemID as ProblemI5_260_, sdservicer0_.ProjectID as ProjectI6_260_, sdservicer0_.FIELDID as FIELDID7_260_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.ProblemID=? 0 23,813 2 196 8 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 37,494 1 195 6 0.00
graphselect sdaddition0_.FIELDID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.GridControlFieldID=? limit ? 0 32,936 1 282 7 0.00
graph SELECT wm.WorkGroupID, wm.WorkGroupName FROM sd_workgroupmaster wm, sd_workgroupdetails wd, sd_project_roles rm, sd_project_roles_details rd where wm.ProjectID = ? and wm.ProjectID = rm.ProjectID and wm.WorkGroupStatus = 0 and wm.WorkGroupID = wd.WorkGroupID and ((wd.WorkGroupType = 6 and (wd.WorkGroupValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID = ? ))) union (SELECT wm.WorkGroupID, wm.WorkGroupName FROM sd_workgroupmaster wm, sd_workgroupdetails wd,sd_project_roles rm where wm.ProjectID = ? and wm.ProjectID = rm.ProjectID and wm.WorkGroupStatus = 0 and wm.WorkGroupID = wd.WorkGroupID and wd.WorkGroupType = 7 and wd.WorkGroupValue = ? ) 0 1,554 25 675 35 0.00
graphselect assetvalue FROM assetdetails where itemdetailsid=151 and assetid in (select assetid from assetdetails where assetvalue='120201-s3-mvb-bangalore') limit 1 0 6 6,488 10,555 2,024 0.00
graphselect sdaddition0_.GridControlFieldID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? limit ? 0 32,936 1 43 6 0.00
graphSELECT pr.ProjectRoleID FROM sd_project_roles_details prd, sd_project_roles pr WHERE prd.ProjectRoleID = pr.ProjectRoleID AND pr.ProjectID=? AND prd.UserID=? 0 25,030 1 364 7 0.00
graphselect escalation0_.slno as slno1_85_, escalation0_.EmailEsca_1 as EmailEsc2_85_, escalation0_.EmailEsca_2 as EmailEsc3_85_, escalation0_.EmailEsca_3 as EmailEsc4_85_, escalation0_.Esca_1 as Esca_5_85_, escalation0_.Esca1_BreachTime as Esca6_85_, escalation0_.Esca1_SendTime as Esca7_85_, escalation0_.Esca_2 as Esca_8_85_, escalation0_.Esca2_BreachTime as Esca9_85_, escalation0_.Esca2_SendTime as Esca10_85_, escalation0_.Esca_3 as Esca_11_85_, escalation0_.Esca3_BreachTime as Esca12_85_, escalation0_.Esca3_SendTime as Esca13_85_, escalation0_.Estimated_Esca1_BreachTime as Estimat14_85_, escalation0_.Estimated_Esca2_BreachTime as Estimat15_85_, escalation0_.Estimated_Esca3_BreachTime as Estimat16_85_, escalation0_.Estimated_GracePeriod_BreachTime as Estimat17_85_, escalation0_.Estimated_SLABreachTime as Estimat18_85_, escalation0_.IsActualResolutionTimeConsider as IsActua19_85_, escalation0_.IsEsca1_Breached as IsEsca20_85_, escalation0_.IsEsca2_Breached as IsEsca21_85_, escalation0_.IsEsca3_Breached as IsEsca22_85_, escalation0_.IsSLA_Breached as IsSLA_B23_85_, escalation0_.IsTicketActive as IsTicke24_85_, escalation0_.LastCalculatedTime as LastCal25_85_, escalation0_.Previous_Status as Previou26_85_, escalation0_.ProblemID as Problem27_85_, escalation0_.SiteID as SiteID28_85_, escalation0_.SLA_BreachTime as SLA_Bre29_85_, escalation0_.SlaID as SlaID30_85_, escalation0_.TicketGenStatus as TicketG31_85_, escalation0_.TotalTimeConsider as TotalTi32_85_ from escalation_lookup escalation0_ where escalation0_.ProblemID=? 0 16,633 1 258 8 0.00
graphSELECT RequestID as RequestID,sd.problemId as ProblemId,Title as Title,ifnull((select ifnull(concat('',u.fullname,(select concat(' (Delegated from ',fullname,')') from usermgmt_master where userid=(select DelegatedFrom_Owner from sd_servicereqmaster s1 where s1.problemid=sd.problemid))),(select fullname from usermgmt_master where userid=sd.owner)) from usermgmt_master u where u.userid=sd.owner),'') as Owner,ifnull((SELECT StateName FROM sd_statesmaster where Stateid=sd.CurrentStatus),'') as CurrentStatus,CreationTime as CreationTime,ifnull((SELECT FullName FROM usermgmt_master where UserID=sd.SubmittedBy),'') as SubmittedBy,'' as EmailConversations,'' as Attachments,ifnull((select isread from sd_readUnreadRecords where ProblemID=sd.problemid and userId = 2266),'1') as isRead,(SELECT ifnull(group_concat(Status),'0') FROM sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.problemid) as multiApprovalStatus,(SELECT ifnull(group_concat(Issla_breached),'2') FROM escalation_lookup el WHERE el.ProblemID = sd.problemid) as slaStatusDisplay ,(select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.problemid and sb.userid = 2266) as bookmarkColor FROM sd_servicereqmaster sd WHERE sd.projectID =1 AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2266 OR Owner = 2266 OR ( ApprovalManager = 2266 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2266 ) OR ProxySubmittedBy = 2266 ) and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC limit ? 0 15 2,061 3,950 1,737 0.00
graphSELECT IsServer as OutputValue FROM SiteDetail; 0 22,965 1 918 8 0.00
graphselect distinct q.QuestionID, q.Question from sd_questionnaire_questions q,sd_questionnaire_questions_details qd1,sd_questionnaire_questions_details qd2,sd_questionnaire_questions_details qd3,sd_questionnaire_questions_details qd4,sd_questionnaire_questions_details qd5,sd_questionnaire_questions_details qd6,sd_questionnaire_questions_details qd7 where q.QID=-1 and q.Status=0 and q.QuestionID=qd1.QuestionID and q.QuestionID=qd2.QuestionID and q.QuestionID=qd3.QuestionID and q.QuestionID=qd4.QuestionID and q.QuestionID=qd5.QuestionID and q.QuestionID=qd6.QuestionID and q.QuestionID=qd7.QuestionID and qd1.parameterid=1 and qd1.ParameterValue=11 and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd2.QuestionID and ParameterID=2 limit 1) is NuLL,1,(qd2.parameterid=2 and (qd2.ParameterValue=0 or qd2.ParameterValue=8)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd3.QuestionID and ParameterID=3 limit 1) is NuLL,1,(qd3.parameterid=3 and (qd3.ParameterValue=0 or qd3.ParameterValue=69)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd4.QuestionID and ParameterID=4 limit 1) is NuLL,1,(qd4.parameterid=4 and (qd4.ParameterValue=0 or qd4.ParameterValue=0)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd5.QuestionID and ParameterID=5 limit 1) is NuLL,1,(qd5.parameterid=5 and (qd5.ParameterValue=0 or qd5.ParameterValue=0)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd6.QuestionID and ParameterID=6 limit 1) is NuLL,1,(qd6.parameterid=6 and (qd6.ParameterValue=0 or qd6.ParameterValue=0)))) and qd7.parameterid=7 and qd7.ParameterValue in(0,0) order by q.DisplayOrder 0 896 29 971 87 0.00
graph select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod <> 0 and vm.fieldId not in (9,10,11,13,14,15) 0 9,088 2 319 11 0.00
graphselect macromaste1_.MACRO_HTML_TYPE as col_0_0_ from sd_additionalparams sdaddition0_ cross join macromaster macromaste1_ where macromaste1_.MACROID=sdaddition0_.MACROID and sdaddition0_.FIELDID=? limit ? 0 18,176 1 65 7 0.00
graphselect methodmapp0_.MethodName as col_0_0_, methodmapp0_.NewUIMethodName as col_1_0_ from method_mapping methodmapp0_ where methodmapp0_.MappingID<>21 0 17,944 1 151 8 0.00
graph select SQL_CACHE t.scripttype, if(scripttype =0 ,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content,(select NewUIContent from validationscript_details t1 where t1.scriptid = t.scriptid) as NewUIContent, isExistingScript,vm.scriptid from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid where vm.fieldid = 0 and vm.fieldtype = 0 and vm.projectID = ? 0 2,954 8 151 21 0.00
graphselect sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.Status=0 and sdstatesma0_.IsEndState=1 and sdstatesma0_.ProjectID=? limit ? 0 9,900 2 285 10 0.00
graphselect fieldId from sd_additionalparams_access_details where accesspermission =? and fieldAccessCategory = 7 limit ? 0 12,493 2 99 5 0.00
graph{call GetGenericNotificationUserDetails(2)} 0 591 41 4,098 221 0.00
graphselect macromaste0_.MACRO_HTML_TYPE as col_0_0_, macromaste0_.MACRO_DEFAULT_VALUE as col_1_0_, macromaste0_.MACRO_DATASOURCE_TYPE as col_2_0_, macromaste0_.MACRO_QUERY as col_3_0_ from macromaster macromaste0_ where macromaste0_.MACROID=? 0 20,046 1 145 7 0.00
graphupdate sd_servicereqmaster set AlertID=?, AlternativeEmail=?, ApprovalManager=?, AssetNumber=?, Attachment=?, Category=?, CcMailId=?, ContactNumber=?, ConversionType=?, CreationTime=?, CSI=?, CurrentStatus=?, DelegatedFrom_ApprovalManager=?, DelegatedFrom_Owner=?, DepartmentID=?, DerivedField1=?, DerivedField2=?, DerivedField3=?, Enclosure=?, ExpectedClosureTime=?, GroupID=?, ImpactID=?, IncidentType=?, isLinked=?, IsRead=?, IsRead_UserID=?, IsTransferred=?, LastOperatedTime=?, LevelOneStatus=?, LevelTwoStatus=?, LocationID=?, Owner=?, ParentID=?, Platform=?, Priority=?, ProbDescription=?, ProjectTransferComment=?, ProxySubmittedBy=?, ReferenceID=?, RepeatCall=?, RequestID=?, REQUESTTYPE=?, Resolution_CauseID=?, ResolutionComment=?, Resolution_Days=?, Resolution_Hours=?, Resolution_Minutes=?, ProjectID=?, ServiceID=?, Severity=?, SLAViolationComment=?, SubCategory=?, SubmittedBy=?, SubmittedThrough=?, Title=?, UrgencyID=?, version=? where ProblemId=? 0 10,964 2 153 9 0.05
graphselect macromaste0_.MACROID as col_0_0_ from macromaster macromaste0_ where macromaste0_.MACROID=? limit ? 0 19,285 1 294 8 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=5) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 3,257 7 240 12 0.00
graphselect this_.ProblemId as ProblemI1_264_0_, this_.AlertID as AlertID2_264_0_, this_.AlternativeEmail as Alternat3_264_0_, this_.ApprovalManager as Approval4_264_0_, this_.AssetNumber as AssetNum5_264_0_, this_.Attachment as Attachme6_264_0_, this_.Category as Category7_264_0_, this_.CcMailId as CcMailId8_264_0_, this_.ContactNumber as ContactN9_264_0_, this_.ConversionType as Convers10_264_0_, this_.CreationTime as Creatio11_264_0_, this_.CSI as CSI12_264_0_, this_.CurrentStatus as Current13_264_0_, this_.DelegatedFrom_ApprovalManager as Delegat14_264_0_, this_.DelegatedFrom_Owner as Delegat15_264_0_, this_.DepartmentID as Departm16_264_0_, this_.DerivedField1 as Derived17_264_0_, this_.DerivedField2 as Derived18_264_0_, this_.DerivedField3 as Derived19_264_0_, this_.Enclosure as Enclosu20_264_0_, this_.ExpectedClosureTime as Expecte21_264_0_, this_.GroupID as GroupID22_264_0_, this_.ImpactID as ImpactI23_264_0_, this_.IncidentType as Inciden24_264_0_, this_.isLinked as isLinke25_264_0_, this_.IsRead as IsRead26_264_0_, this_.IsRead_UserID as IsRead_27_264_0_, this_.IsTransferred as IsTrans28_264_0_, this_.LastOperatedTime as LastOpe29_264_0_, this_.LevelOneStatus as LevelOn30_264_0_, this_.LevelTwoStatus as LevelTw31_264_0_, this_.LocationID as Locatio32_264_0_, this_.Owner as Owner33_264_0_, this_.ParentID as ParentI34_264_0_, this_.Platform as Platfor35_264_0_, this_.Priority as Priorit36_264_0_, this_.ProbDescription as ProbDes37_264_0_, this_.ProjectTransferComment as Project38_264_0_, this_.ProxySubmittedBy as ProxySu39_264_0_, this_.ReferenceID as Referen40_264_0_, this_.RepeatCall as RepeatC41_264_0_, this_.RequestID as Request42_264_0_, this_.REQUESTTYPE as REQUEST43_264_0_, this_.Resolution_CauseID as Resolut44_264_0_, this_.ResolutionComment as Resolut45_264_0_, this_.Resolution_Days as Resolut46_264_0_, this_.Resolution_Hours as Resolut47_264_0_, this_.Resolution_Minutes as Resolut48_264_0_, this_.ProjectID as Project57_264_0_, this_.ServiceID as Service58_264_0_, this_.Severity as Severit49_264_0_, this_.SLAViolationComment as SLAViol50_264_0_, this_.SubCategory as SubCate51_264_0_, this_.SubmittedBy as Submitt52_264_0_, this_.SubmittedThrough as Submitt53_264_0_, this_.Title as Title54_264_0_, this_.UrgencyID as Urgency55_264_0_, this_.version as version56_264_0_ from sd_servicereqmaster this_ where this_.ParentID=? 0 10,613 2 145 9 0.00
graphselect this_.ProblemId as ProblemI1_264_0_, this_.AlertID as AlertID2_264_0_, this_.AlternativeEmail as Alternat3_264_0_, this_.ApprovalManager as Approval4_264_0_, this_.AssetNumber as AssetNum5_264_0_, this_.Attachment as Attachme6_264_0_, this_.Category as Category7_264_0_, this_.CcMailId as CcMailId8_264_0_, this_.ContactNumber as ContactN9_264_0_, this_.ConversionType as Convers10_264_0_, this_.CreationTime as Creatio11_264_0_, this_.CSI as CSI12_264_0_, this_.CurrentStatus as Current13_264_0_, this_.DelegatedFrom_ApprovalManager as Delegat14_264_0_, this_.DelegatedFrom_Owner as Delegat15_264_0_, this_.DepartmentID as Departm16_264_0_, this_.DerivedField1 as Derived17_264_0_, this_.DerivedField2 as Derived18_264_0_, this_.DerivedField3 as Derived19_264_0_, this_.Enclosure as Enclosu20_264_0_, this_.ExpectedClosureTime as Expecte21_264_0_, this_.GroupID as GroupID22_264_0_, this_.ImpactID as ImpactI23_264_0_, this_.IncidentType as Inciden24_264_0_, this_.isLinked as isLinke25_264_0_, this_.IsRead as IsRead26_264_0_, this_.IsRead_UserID as IsRead_27_264_0_, this_.IsTransferred as IsTrans28_264_0_, this_.LastOperatedTime as LastOpe29_264_0_, this_.LevelOneStatus as LevelOn30_264_0_, this_.LevelTwoStatus as LevelTw31_264_0_, this_.LocationID as Locatio32_264_0_, this_.Owner as Owner33_264_0_, this_.ParentID as ParentI34_264_0_, this_.Platform as Platfor35_264_0_, this_.Priority as Priorit36_264_0_, this_.ProbDescription as ProbDes37_264_0_, this_.ProjectTransferComment as Project38_264_0_, this_.ProxySubmittedBy as ProxySu39_264_0_, this_.ReferenceID as Referen40_264_0_, this_.RepeatCall as RepeatC41_264_0_, this_.RequestID as Request42_264_0_, this_.REQUESTTYPE as REQUEST43_264_0_, this_.Resolution_CauseID as Resolut44_264_0_, this_.ResolutionComment as Resolut45_264_0_, this_.Resolution_Days as Resolut46_264_0_, this_.Resolution_Hours as Resolut47_264_0_, this_.Resolution_Minutes as Resolut48_264_0_, this_.ProjectID as Project57_264_0_, this_.ServiceID as Service58_264_0_, this_.Severity as Severit49_264_0_, this_.SLAViolationComment as SLAViol50_264_0_, this_.SubCategory as SubCate51_264_0_, this_.SubmittedBy as Submitt52_264_0_, this_.SubmittedThrough as Submitt53_264_0_, this_.Title as Title54_264_0_, this_.UrgencyID as Urgency55_264_0_, this_.version as version56_264_0_ from sd_servicereqmaster this_ where this_.isLinked=? 0 10,613 2 132 9 0.00
graphSELECT r.FIELDID FROM sd_additionalparams_details r,sd_additionalparams_details su, sd_additionalparams_details st,sd_additionalparams_details df1,sd_additionalparams_details df2,sd_additionalparams_details df3 where r.FIELDID = su.FIELDID and r.FIELDID = st.FIELDID and st.FIELDID = su.FIELDID and su.FIELDID = df1.FIELDID and df1.FIELDID = df2.FIELDID and df2.FIELDID = df3.FIELDID and r.FIELDID in (SELECT FIELDID FROM sd_additionalparams where Status=0 and ProjectID=1) and r.CONTROLFLOW_CATEGORYID =1 and ( r.CONTROLFLOW_CATEGORY_VALUE=0 OR r.CONTROLFLOW_CATEGORY_VALUE =11) and st.CONTROLFLOW_CATEGORYID =3 and (st.CONTROLFLOW_CATEGORY_VALUE=0 OR st.CONTROLFLOW_CATEGORY_VALUE=68) and df1.CONTROLFLOW_CATEGORYID=4 and (df1.CONTROLFLOW_CATEGORY_VALUE=0 OR df1.CONTROLFLOW_CATEGORY_VALUE=0) and df2.CONTROLFLOW_CATEGORYID=5 and (df2.CONTROLFLOW_CATEGORY_VALUE=0 OR df2.CONTROLFLOW_CATEGORY_VALUE=0) and df3.CONTROLFLOW_CATEGORYID=6 and (df3.CONTROLFLOW_CATEGORY_VALUE=0 OR df3.CONTROLFLOW_CATEGORY_VALUE=0) and su.CONTROLFLOW_CATEGORYID =2 and (su.CONTROLFLOW_CATEGORY_VALUE=0 OR su.CONTROLFLOW_CATEGORY_VALUE=69) order by r.FIELDID 0 896 23 269 35 0.00
graphSELECT distinct AState FROM sd_workflowmaster sw inner join sd_workflowdetail s on sw.StateMovementID=s.StateMovementID and s.WORKFLOW_CATEGORYID =1 inner join sd_workflowdetail d on d.StateMovementID = s.StateMovementID and d.WORKFLOW_CATEGORYID =2 inner join sd_workflowdetail e on e.StateMovementID = d.StateMovementID and (e.WORKFLOW_CATEGORYID =3 and find_in_set(e.WORKFLOW_CATEGORY_VALUE,?)) inner join sd_workflowdetail f on d.StateMovementID = f.StateMovementID inner join sd_workflowdetail g on f.StateMovementID = g.StateMovementID inner join sd_workflowdetail h on g.StateMovementID = h.StateMovementID inner join sd_servicereqmaster sd on sd.currentstatus=sw.PState and sw.projectid=sd.projectid and sd.serviceid=s.WORKFLOW_CATEGORY_VALUE and (d.WORKFLOW_CATEGORY_VALUE=0 OR d.WORKFLOW_CATEGORY_VALUE=sd.subcategory) and (f.WORKFLOW_CATEGORYID=4 and (f.WORKFLOW_CATEGORY_VALUE=0 OR f.WORKFLOW_CATEGORY_VALUE=sd.derivedField1)) and (g.WORKFLOW_CATEGORYID=5 and (g.WORKFLOW_CATEGORY_VALUE=0 OR g.WORKFLOW_CATEGORY_VALUE =sd.derivedField2)) and (h.WORKFLOW_CATEGORYID=6 and (h.WORKFLOW_CATEGORY_VALUE=0 OR h.WORKFLOW_CATEGORY_VALUE =sd.derivedField3)) where sd.problemid = ? 0 4,190 4 375 14 0.00
graph select SQL_CACHE t.scripttype, if(scripttype =0 ,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content,(select NewUIContent from validationscript_details t1 where t1.scriptid = t.scriptid) as NewUIContent, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid where vm.fieldtype = 0 and vm.fieldid = 39 and vm.projectID = ? 0 2,952 6 152 20 0.00
graphselect fixedfield0_.NewUI_ElementId as col_0_0_ from fixedfieldscriptelementids_lookup fixedfield0_ where fixedfield0_.FieldId=? limit ? 0 14,760 1 226 8 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 16,314 1 91 6 0.00
graphselect sdservicer0_.Data as col_0_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.FIELDID=? and sdservicer0_.ProblemID=? 0 11,493 1 191 8 0.00
graphSELECT SettingValue as OutputValue FROM configsettings WHERE SettingKey = 'MAIL_RETRIEVAL_INTERVAL'; 0 22,965 0 195 4 0.00
graphselect sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=? and sdstatesma0_.Status=0 0 15,772 1 274 7 0.00
graphinsert into assethistory (ActionPerformedBy, AssetDetailsID, AssetID, ChangeType, ChildOf, FieldDisplayName, ItemTypeID, NewValue, NewValueID, OldValue, OldValueID, TimePeriod, AssetHistoryID, SiteID) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) 0 4,177 4 56 18 0.00
graphselect sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.ProjectID=? and sdstatesma0_.IsEndState=1 and sdstatesma0_.Status=0 limit ? 0 5,667 3 212 18 0.00
graph select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod = 0 and vm.fieldId in (9,10,11,13,14,15) 0 2,952 6 255 20 0.00
graphselect userdetail0_.UserID as UserID1_333_0_, userdetail0_.tfauth_status as tfauth_s2_333_0_, userdetail0_.DeletionAllowed as Deletion3_333_0_, userdetail0_.DomainID as DomainID4_333_0_, userdetail0_.Guid as Guid5_333_0_, userdetail0_.isAvailable as isAvaila6_333_0_, userdetail0_.IsFirstLogIn as IsFirstL7_333_0_, userdetail0_.IsLoginAllowed as IsLoginA8_333_0_, userdetail0_.login_failed_attempt as login_fa9_333_0_, userdetail0_.NotifiedAlertCount as Notifie10_333_0_, userdetail0_.OUName as OUName11_333_0_, userdetail0_.Password as Passwor12_333_0_, userdetail0_.Server as Server13_333_0_, userdetail0_.SystemID as SystemI14_333_0_, userdetail0_.UserName as UserNam15_333_0_, userdetail0_.UserPreSyncStatus as UserPre16_333_0_, userdetail0_.UserStatus as UserSta17_333_0_, userdetail0_.whenChanged as whenCha18_333_0_ from userdetails userdetail0_ where userdetail0_.UserID=? 0 14,081 1 124 6 0.00
graphdelete from sd_servicereq_additionalparams where FIELDID=? and ProblemID=? 0 11,105 1 25 8 0.00
graphSELECT SettingValue as OutputValue FROM configsettings WHERE SettingKey = 'ENABLE_SERVICEDESK_EMAIL_REQUEST_FEATURE'; 0 22,965 0 191 3 0.00
graphselect sdstatecat0_.StateCategoryID as col_0_0_, sdstatecat1_.StateCategoryName as col_1_0_ from sd_statecategory_details sdstatecat0_ cross join sd_statecategory_master sdstatecat1_ where sdstatecat0_.StateID=? and sdstatecat0_.StateCategoryID=sdstatecat1_.StateCategoryID and sdstatecat1_.ProjectID=? 0 9,783 1 311 9 0.00
graphselect sdservice0_.ServiceID as ServiceI1_254_0_, sdservice0_.DefaultImageName as DefaultI2_254_0_, sdservice0_.IsMobileVisibility as IsMobile3_254_0_, sdservice0_.ProjectID as ProjectI8_254_0_, sdservice0_.ServiceDescription as ServiceD4_254_0_, sdservice0_.ServiceName as ServiceN5_254_0_, sdservice0_.ShortName as ShortNam6_254_0_, sdservice0_.Status as Status7_254_0_ from sd_service sdservice0_ where sdservice0_.ServiceID=? 0 11,888 1 154 8 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 13,702 1 64 7 0.00
graphselect StateId from sd_statesmaster where projectID=? and IsStartState=1 0 6,882 2 413 11 0.00
graphselect sdprojectm0_.ProjectID as ProjectI1_227_0_, sdprojectm0_.color as color2_227_0_, sdprojectm0_.DisplayOrder as DisplayO3_227_0_, sdprojectm0_.image as image4_227_0_, sdprojectm0_.ProjectDescription as ProjectD5_227_0_, sdprojectm0_.ProjectName as ProjectN6_227_0_, sdprojectm0_.shortname as shortnam7_227_0_, sdprojectm0_.Status as Status8_227_0_, sdprojectm0_.VERSION as VERSION9_227_0_ from sd_project_master sdprojectm0_ where sdprojectm0_.ProjectID=? 0 9,382 1 169 8 0.00
graphselect sdstatecat0_.StateCategoryID as col_0_0_ from sd_statecategory_master sdstatecat0_ cross join sd_statecategory_details sdstatecat1_ where sdstatecat0_.StateCategoryID=sdstatecat1_.StateCategoryID and sdstatecat0_.ProjectID=? and sdstatecat1_.StateID=? 0 12,108 1 314 7 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 11,045 1 56 7 0.00
graphselect sduserfeed0_.ID as col_0_0_, sduserfeed0_.Name as col_1_0_, sduserfeed0_.Rating as col_2_0_, sduserfeed0_.isDefault as col_3_0_ from sd_userfeedback_options sduserfeed0_ where sduserfeed0_.Status=0 and sduserfeed0_.ProjectID=? order by sduserfeed0_.DisplayOrder 0 8,862 1 31 8 0.00
graphSelect SettingValue from configsettings where SettingKEY='SMS_TO_TICKET_FEATURE' 0 11,473 1 628 8 0.00
graphselect vcm.methodNames,vcm.arguments,vcm.actions from validationscript_custommethods vcm inner join validationscript_mapping vm on vm.scriptid = vcm.scriptid and vm.projectId =? and vm.fieldtype=? and vm.fieldId =? limit ? 0 9,088 1 228 9 0.00
graphSELECT TimeZone FROM customermaster 0 6,951 1 90 11 0.00
graphSELECT SettingValue,DisplayName,mailType FROM sd_configsettings where SettingKey="FROM_ADDRESS" and ProjectID=1 and (ServiceID=10 or ServiceID=0) 0 3,328 4 98 18 0.00
graphinsert into ims_callableprocedures (CurrentStatus, ProcedureName, Retries) values (?, ?, ?) 0 10,797 1 667 9 0.00
graphSelect ifnull(count(ProblemId),0) from sd_servicereqmaster sd where projectId = 1 AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2236 OR Owner = 2236 OR ( ApprovalManager = 2236 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2236 ) OR ProxySubmittedBy = 2236 ) 0 6 2,114 3,411 796 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 1688 OR Owner = 1688 OR ( ApprovalManager = 1688 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 1688 ) OR ProxySubmittedBy = 1688 ) and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC limit ?
0 10 1,263 2,053 503 0.00
graphSELECT ks.Slno FROM knowledge_store ks,knowledge_tickets kt where ks.Status = 0 and ks.BaseType=? and ks.Slno=kt.Slno and kt.TicketID=? 0 10,108 1 52 6 0.00
graph select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod <> 0 0 5,904 2 227 8 0.00
graphinsert into sd_servicerequest_history (access, ActionPerformedBy, ChildOf, CurrentTime, FIELDID, NatureOfChange, NewStateID, NewValue, OldStateID, OldValue, Parameter, ProblemId, userId) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) 0 8,129 1 116 7 0.00
graphselect sdcategory0_.CategoryName as col_0_0_ from sd_categorymaster sdcategory0_ where sdcategory0_.CategoryId=? 0 10,108 1 192 7 0.00
graphselect SettingValue from configsettings where SettingKEY='BLOCK_POWERED_BY_LINK' 0 6,367 1 77 17 0.00
graphSELECT FullName FROM usermgmt_master where UserID=4 0 8,222 1 150 8 0.00
graphSelect SettingValue from configsettings where SettingKEY='TLS_AUTH_ENABLE' 0 7,062 1 149 12 0.00
graphSelect SettingValue from configsettings where SettingKEY='SMS_TO_TICKET_INTERVAL' 0 11,473 1 1,550 15 0.00
graphSelect SettingValue from configsettings where SettingKEY='SUBMIT_SMS_AS_TICKET' 0 11,473 1 296 6 0.00
graphselect count(sdmailnoti0_.ID) as col_0_0_ from sd_mailnotification sdmailnoti0_ where sdmailnoti0_.ProblemID=? 0 8,380 1 1,295 15 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254198%' or sd.Title like '%CIMS-MO08254198%' or sd.ProbDescription like '%CIMS-MO08254198%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ?
0 2 5,583 7,087 2,126 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 7,344 1 269 7 0.00
graphselect sdattachme0_.AttachmentID as col_0_0_ from sd_attachmentdetails sdattachme0_ where sdattachme0_.Attachment=? 0 128 86 195 59 0.00
graphselect methodmapp0_.MappingID as col_0_0_ from method_mapping methodmapp0_ where methodmapp0_.MethodName=? and methodmapp0_.NewUIMethodName<>'x' limit ? 0 9,088 1 69 7 0.00
graphselect count(sdattachme0_.AttachmentID) as col_0_0_ from sd_attachmentdetails sdattachme0_ where (sdattachme0_.DisplayType in (0 , 1)) and sdattachme0_.ProblemId=? 0 8,456 1 91 6 0.00
graphselect sdsubcateg0_.SubCategoryName as col_0_0_ from sd_subcategorymaster sdsubcateg0_ where sdsubcateg0_.SubCategoryId=? 0 10,108 1 212 6 0.00
graphSelect SettingValue from configsettings where SettingKEY='SSL_AUTH_ENABLE' 0 7,062 1 301 9 0.00
graphselect globalconf0_.SettingValue as col_0_0_ from configsettings globalconf0_ where globalconf0_.SettingKEY=? 0 9,471 1 196 5 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ?)) 0 8,558 1 210 7 0.00
graphSELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 490023 LIMIT 1
0 4 2,533 5,075 1,701 0.00
graphSelect SettingValue from configsettings where SettingKEY='ACKNOWLEDGEMENT_SMS_AS_TICKET' 0 11,473 0 170 3 0.00
graphSelect FromMailAddress from mailserverdetails where ModuleType=0 and ProjectID=1 limit 1 0 914 10 338 33 0.00
graphselect SettingValue from configsettings where SettingKEY='SAPPHIREIMS_URL' 0 6,367 1 862 13 0.00
graphselect sdservicer0_.CurrentStatus as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? 0 8,841 1 213 6 0.00
graph SELECT r.FIELDID FROM sd_additionalparams_details r,sd_additionalparams_details su, sd_additionalparams_details st, sd_additionalparams_details df1,sd_additionalparams_details df2,sd_additionalparams_details df3 where r.FIELDID = su.FIELDID and r.FIELDID = st.FIELDID and st.FIELDID = su.FIELDID and su.FIELDID = df1.FIELDID and df1.FIELDID = df2.FIELDID and df2.FIELDID = df3.FIELDID and r.FIELDID in (SELECT FIELDID FROM sd_additionalparams where Status=0 and GridControlFieldID=0 and ProjectID = ? and FIELDID in (?, ?, ?, ?, ?, ?) ) and r.CONTROLFLOW_CATEGORYID =1 and ( r.CONTROLFLOW_CATEGORY_VALUE=0 OR r.CONTROLFLOW_CATEGORY_VALUE = ? ) and st.CONTROLFLOW_CATEGORYID =3 and (st.CONTROLFLOW_CATEGORY_VALUE=0 OR st.CONTROLFLOW_CATEGORY_VALUE = ? ) and df1.CONTROLFLOW_CATEGORYID=4 and (df1.CONTROLFLOW_CATEGORY_VALUE=0 OR df1.CONTROLFLOW_CATEGORY_VALUE = ? ) and df2.CONTROLFLOW_CATEGORYID=5 and (df2.CONTROLFLOW_CATEGORY_VALUE=0 OR df2.CONTROLFLOW_CATEGORY_VALUE = ? ) and df3.CONTROLFLOW_CATEGORYID=6 and (df3.CONTROLFLOW_CATEGORY_VALUE=0 OR df3.CONTROLFLOW_CATEGORY_VALUE = ? ) and su.CONTROLFLOW_CATEGORYID =2 and (su.CONTROLFLOW_CATEGORY_VALUE=0 OR su.CONTROLFLOW_CATEGORY_VALUE = ? ) group by r.FIELDID order by r.FIELDID 0 1,595 5 178 18 0.00
graphselect announceme0_.Announcement_Id as col_0_0_, announceme0_.Announcement_Text as col_1_0_, announceme0_.Announcement_StartTime as col_2_0_, announceme0_.Announcement_EndTime as col_3_0_, announceme0_.Announcement_Title as col_4_0_, announceme0_.Announcement_SubmittedBy as col_5_0_ from announcementsmaster announceme0_ order by announceme0_.Announcement_StartTime 0 2,012 4 1,534 43 0.00
graphselect UDF_dayhour(?,?) 0 8,380 1 135 5 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255143%' or sd.Title like '%CIMS-MO08255143%' or sd.ProbDescription like '%CIMS-MO08255143%')) and (SubmittedBy=2272 or Owner=2272 or ApprovalManager=2272 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2272) or ProxySubmittedBy=2272 or groupid in (27,622,159,721,722,723,148) ))) order by ProblemID DESC limit ?
0 2 4,376 5,441 1,505 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255109%' or sd.Title like '%CIMS-MO08255109%' or sd.ProbDescription like '%CIMS-MO08255109%')) and (SubmittedBy=1690 or Owner=1690 or ApprovalManager=1690 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1690) or ProxySubmittedBy=1690 or groupid in (27,622,159,721,722,723,146) ))) order by ProblemID DESC
0 4 2,186 4,197 1,341 0.00
graphSELECT sw.ScriptName, sw.ScriptProperties,sq.currentStatus FROM sd_workflowmaster sw inner join sd_servicereqmaster sq on sw.pstate = sq.currentstatus where AState = ? and sw.ProjectID=sq.projectid and sq.projectid = ? and sq.problemid = ? 0 5,956 1 98 5 0.00
graphselect macromaste1_.MACRO_HTML_TYPE as col_0_0_ from sd_additionalparams sdaddition0_ cross join macromaster macromaste1_ where sdaddition0_.FIELDID=? and sdaddition0_.MACROID=macromaste1_.MACROID 0 8,427 1 132 5 0.00
graphselect sdservicer0_.ProblemId as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ParentID=? and (sdservicer0_.CurrentStatus not in (select sdstatecat1_.StateID from sd_statecategory_details sdstatecat1_ where sdstatecat1_.StateCategoryID in (? , ?))) 0 4,223 1 361 12 0.00
graphSELECT SettingValue,DisplayName,mailType FROM sd_configsettings where SettingKey="FROM_ADDRESS" and ProjectID=1 and (ServiceID=11 or ServiceID=0) 0 3,048 2 360 13 0.00
graphselect sdquestion0_.SelectedStates as col_0_0_, sdquestion0_.Status as col_1_0_ from sd_questionnaire sdquestion0_ where sdquestion0_.Status=0 and sdquestion0_.ProjectID=? 0 6,561 1 110 5 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? and sdstatesfi0_.Input=? and sdstatesfi0_.TypeOfInput=1 limit ? 0 7,137 1 151 6 0.00
graphUpdate sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 4010 and sd.ProbeID = 1 and sd.SiteID = 1 0 961 8 901 49 0.00
graphSELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 751016 LIMIT 1
0 4 1,985 3,039 713 0.00
graphselect sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 0 8,159 0 9 6 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 5,764 1 62 7 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 3,856 2 22 9 0.00
graphSELECT EnclName,EnclComment,EnclID,EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where Access=0 and Problemid= ? and EnclID <= ? 0 898 8 853 37 0.00
graphinsert into sd_encldetails (Access, EnclComment, EnclName, EnclSubmittedBy, EnclSubmittedTime, EnclText, ProblemId) values (?, ?, ?, ?, ?, ?, ?) 0 4,955 1 290 8 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255102%' or sd.Title like '%CIMS-MO08255102%' or sd.ProbDescription like '%CIMS-MO08255102%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255102%' or sd.Title like '%CIMS-MO08255102%' or sd.ProbDescription like '%CIMS-MO08255102%'))))) order by ProblemID DESC
0 2 3,710 3,840 183 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 7,262 1 202 5 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=13 0 3,281 2 203 10 0.00
graphselect distinct sdprojectr1_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID where sdprojectr1_.ProjectID=? and sdprojectr0_.UserID=? and sdprojectr1_.RoleName<>'Submitter' 0 6,060 1 158 5 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254889%' or sd.Title like '%CIMS-MO08254889%' or sd.ProbDescription like '%CIMS-MO08254889%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC
0 3 2,368 4,081 1,483 0.00
graphselect SQL_CACHE QID , QName from sd_questionnaire where Status=0 and ProjectID=? and ? in(?, ?) 0 6,561 1 270 7 0.00
graphSELECT ProjectID FROM sd_service where ServiceID=10 0 4,534 1 245 8 0.00
graphinsert into automailer (New_State, Old_State, ProblemID, Retries_Count, State, templateId, Update_UserID) values (?, ?, ?, ?, ?, ?, ?) 0 5,399 1 129 6 0.00
graphselect sdstatesfi0_.Parameter as col_0_0_, sdstatesfi0_.DisplayName as col_1_0_, sdstatesfi0_.isVisible as col_2_0_, sdstatesfi0_.isMandatory as col_3_0_ from sd_states_fixedfields_permissions sdstatesfi0_ where sdstatesfi0_.Parameter=? and sdstatesfi0_.StateInputId=? 0 2,954 2 74 11 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255109%' or sd.Title like '%CIMS-MO08255109%' or sd.ProbDescription like '%CIMS-MO08255109%')) and (SubmittedBy=1690 or Owner=1690 or ApprovalManager=1690 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1690) or ProxySubmittedBy=1690 or groupid in (27,622,159,721,722,723,146) ))) order by ProblemID DESC limit ?
0 2 3,292 4,911 2,288 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251685%' or sd.Title like '%CIMS-MO08251685%' or sd.ProbDescription like '%CIMS-MO08251685%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ?
0 1 6,529 6,529 0 0.00
graphselect sdservicer0_.Owner as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? 0 4,190 1 328 9 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=784143 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=784143 and fieldid=132) limit 1 0 6 1,084 1,987 559 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254130%' or sd.Title like '%CIMS-MO08254130%' or sd.ProbDescription like '%CIMS-MO08254130%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ?
0 1 6,391 6,391 0 0.00
graphselect AutomailerID, ProblemID, State, Update_UserID,Old_State, New_State from automailer where Retries_Count < 4 limit 200 0 591 10 2,672 112 0.00
graphselect count(sdencldeta0_.EnclID) as col_0_0_ from sd_encldetails sdencldeta0_ where (sdencldeta0_.EnclName like ?) and sdencldeta0_.ProblemId=? 0 3,238 1 249 10 0.00
graphselect sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.Status=0 and sdstatesma0_.StateId=? 0 6,054 1 198 6 0.00
graphSelect ifnull(count(ProblemId),0) from sd_servicereqmaster sd where projectId = 1 AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2268 OR Owner = 2268 OR ( ApprovalManager = 2268 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2268 ) OR ProxySubmittedBy = 2268 ) 0 1 6,038 6,038 0 0.00
graph select distinct gridControlFieldId from sd_additionalParams where gridcontrolFieldId != 0 and projectId=? and status =0 0 1,595 3 192 10 0.00
graphupdate sd_readunreadrecords set isRead=0 where problemId=? and userId<>? 0 4,955 1 162 6 0.00
graphselect userdetail0_.UserID as UserID1_333_, userdetail0_.tfauth_status as tfauth_s2_333_, userdetail0_.DeletionAllowed as Deletion3_333_, userdetail0_.DomainID as DomainID4_333_, userdetail0_.Guid as Guid5_333_, userdetail0_.isAvailable as isAvaila6_333_, userdetail0_.IsFirstLogIn as IsFirstL7_333_, userdetail0_.IsLoginAllowed as IsLoginA8_333_, userdetail0_.login_failed_attempt as login_fa9_333_, userdetail0_.NotifiedAlertCount as Notifie10_333_, userdetail0_.OUName as OUName11_333_, userdetail0_.Password as Passwor12_333_, userdetail0_.Server as Server13_333_, userdetail0_.SystemID as SystemI14_333_, userdetail0_.UserName as UserNam15_333_, userdetail0_.UserPreSyncStatus as UserPre16_333_, userdetail0_.UserStatus as UserSta17_333_, userdetail0_.whenChanged as whenCha18_333_ from userdetails userdetail0_ where userdetail0_.UserName=? 0 3,073 1 197 9 0.00
graphUpdate sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 2009 and sd.ProbeID = 1 and sd.SiteID = 1 0 719 8 324 30 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254723%' or sd.Title like '%CIMS-MO08254723%' or sd.ProbDescription like '%CIMS-MO08254723%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC
0 3 1,970 2,488 450 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 3,520 1 35 7 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=72 0 1,321 4 404 21 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 5,168 1 33 6 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 4,039 1 312 8 0.00
graphselect assetitemtypeid,cd.ProcedureName,cd.isinbuilt from assetdepreciation ad , customdepreciation cd where ad.schedulerconfig = 1 and cd.id=ad.depreciationtypeid 0 674 8 1,220 52 0.00
graph select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod <> 0 and vm.fieldId in (9,10,11,13,14,15) 0 2,952 1 115 8 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ?)) 0 4,469 1 87 6 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 3,746 1 132 7 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785961 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=785961 and fieldid=132) limit 1 0 3 1,798 2,753 1,128 0.00
graph select el.Estimated_SLABreachTime,el.Previous_Status,el.IsTicketActive,el.TotalTimeConsider ,ed.ResolveTime_Min,ed.SLA_ID,el.IsSLA_Breached,ed.Interval_time, ed.NBD_cutoff_time, ed.NBD_without_cutofftime_Businessday from escalation_lookup el, escalation_details ed where el.ProblemID = ? and el.SlaID = ed.SLA_ID and el.Estimated_SLABreachTime <> '0000-00-00 00:00:00' 0 1,774 3 880 24 0.00
graphselect count(*) as col_0_0_ from sd_encldetails sdencldeta0_ where (sdencldeta0_.EnclName like ?) and sdencldeta0_.ProblemId=? 0 1,717 3 537 20 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 4,086 1 33 6 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=48) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 763 6 193 12 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787074 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787074 AND FieldID=132) 0 3 1,763 2,661 960 0.00
graphselect sdsmsnotif0_.SMS_NotificationID as col_0_0_ from sd_sms_notification_master sdsmsnotif0_ where sdsmsnotif0_.ProjectID=? and sdsmsnotif0_.ForState=? limit ? 0 3,436 1 97 7 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255160%' or sd.Title like '%CIMS-MO08255160%' or sd.ProbDescription like '%CIMS-MO08255160%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255160%' or sd.Title like '%CIMS-MO08255160%' or sd.ProbDescription like '%CIMS-MO08255160%'))))) order by ProblemID DESC
0 1 5,054 5,054 0 0.00
graphUpdate sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 2007 and sd.ProbeID = 1 and sd.SiteID = 1 0 648 7 1,194 66 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255385%' or sd.Title like '%CIMS-MO08255385%' or sd.ProbDescription like '%CIMS-MO08255385%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255385%' or sd.Title like '%CIMS-MO08255385%' or sd.ProbDescription like '%CIMS-MO08255385%'))))) order by ProblemID DESC
0 1 4,935 4,935 0 0.00
graphselect usermgmtma0_.ProfilePicture as col_0_0_ from usermgmt_master usermgmtma0_ where usermgmtma0_.UserID=? 0 4,528 1 186 6 0.00
graphselect distinct sdsmsnotif0_.ForState as col_0_0_ from sd_sms_notification_master sdsmsnotif0_ where sdsmsnotif0_.ForState=? 0 3,681 1 196 7 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254573%' or sd.Title like '%CIMS-MO08254573%' or sd.ProbDescription like '%CIMS-MO08254573%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ?
0 1 4,864 4,864 0 0.00
graphselect sdstatesfi0_.DisplayName as col_0_0_, sdstatesfi0_.isVisible as col_1_0_ from sd_states_fixedfields_permissions sdstatesfi0_ cross join sd_states_fixedfields sdstatesfi1_ cross join sd_states_fixedfields sdstatesfi2_ where sdstatesfi0_.StateInputId=sdstatesfi2_.InputId and sdstatesfi0_.StateInputId=sdstatesfi1_.InputId and sdstatesfi2_.StateID=? and sdstatesfi2_.Input='Comment' and sdstatesfi0_.Parameter='Comment' 0 1,717 2 406 13 0.00
graphselect sdreadunre0_.userId as col_0_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.problemId=? and sdreadunre0_.userId=? 0 2,604 1 273 10 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='361280' LIMIT 1),'No') AS attribute6 0 2 2,384 3,348 1,362 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787122 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787122 AND FieldID=132) 0 5 950 1,159 275 0.00
graphselect sdfixedfil0_.SNO as col_0_0_, sdfixedfil0_.FieldID as col_1_0_, sdfixedfil0_.AccessToRole as col_2_0_, sdfixedfil0_.DisplayName as col_3_0_, case when sum(sdfixedfil0_.IsMandatory)>=1 then 1 else 0 end as col_4_0_, sdfixedfil0_.ProjectID as col_5_0_, case when sum(sdfixedfil0_.IsVisible)>=1 then 1 else 0 end as col_6_0_, sdfixedfil0_.IsVisibleInChildCall as col_7_0_, sdfixedfil0_.LoadIfSameProject as col_8_0_, sdfixedfil0_.LoadIfDifferentProject as col_9_0_, case when sum(sdfixedfil0_.IsReadOnly)=count(sdfixedfil0_.IsReadOnly) then 1 else 0 end as col_10_0_, sdfixedfil0_.IsReadOnlyInChildCall as col_11_0_, sdfixedfil0_.IsMobileVisibility as col_12_0_, sdfixedfil0_.IsMobileListVisibility as col_13_0_, sdfixedfil0_.IsMobileChangeVisibility as col_14_0_, sdfixedfil0_.IsCollapsed as col_15_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (?)) and (sdfixedfil0_.FieldID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? and (sdfixedfil0_.IsMandatory=1 or sdfixedfil0_.IsMobileChangeVisibility=1 or sdfixedfil0_.IsMobileListVisibility=1 or sdfixedfil0_.IsReadOnly=0 or sdfixedfil0_.IsReadOnlyInChildCall=1 or sdfixedfil0_.IsVisible=1 or sdfixedfil0_.LoadIfDifferentProject=1 or sdfixedfil0_.LoadIfSameProject=1) group by sdfixedfil0_.FieldID 0 1,549 3 229 10 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=13 0 3,281 1 170 7 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254833%' or sd.Title like '%CIMS-MO08254833%' or sd.ProbDescription like '%CIMS-MO08254833%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ?
0 1 4,721 4,721 0 0.00
graphselect FieldValue from sd_notification_template_details where TemplateID=34 and FieldType=6 0 898 5 311 21 0.00
graphselect FromMailAddress, MailDetailsID, ServerName, Port, UserName, Password, APopAuthentication, ServiceID, Category, SubCategory, Mode, ProjectID, RegularExpressions, SSLEnabled, MaxMailSize, FilterMailID, MailsPerConn, TransportType, UrgencyID, ImpactID, IsDomainFilter, DomainFilterValue, FolderList, QueryRule, IsActive, EmailCommandEnable, EmailCommandSubject, EmailCommandDelimiter, DomainLookupEnable,AutoSubmissionEnable from mailserverdetails where TransportType <> 'Exchange' ; 0 865 5 308 17 0.00
graphupdate sd_readunreadrecords set isRead=1 where problemId=? and userId=? 0 3,225 1 120 6 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? 0 4,190 1 178 5 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=4 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 3,665 1 187 6 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 3,724 1 34 6 0.00
graphSelect FIELD_DISPLAYNAME from sd_additionalparams where FIELDID=118 0 2,207 2 289 11 0.00
graphselect sdaddition0_.FIELDID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.GridControlFieldID=? and sdaddition0_.Status=0 0 3,371 1 197 6 0.00
graphselect surveymast0_.SurveyID as col_0_0_, surveymast0_.CreationTime as col_1_0_, surveymast0_.ClosedTime as col_2_0_, surveymast0_.SurveyName as col_3_0_, surveymast0_.SurveyDescription as col_4_0_ from survey_master surveymast0_ where surveymast0_.SurveyStatus=1 order by surveymast0_.CreationTime 0 2,012 2 178 9 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID where sdprojectr1_.RoleName=? and sdprojectr1_.ProjectID=? and sdprojectr0_.UserID=? 0 3,463 1 90 5 0.00
graphselect FromMailAddress, MailDetailsID, ServerName, Port, UserName, Password, APopAuthentication, ServiceID, Category, SubCategory, Mode, ProjectID, RegularExpressions, SSLEnabled, MaxMailSize, FilterMailID, MailsPerConn, TransportType, UrgencyID, ImpactID, IsDomainFilter, DomainFilterValue, FolderList, QueryRule, IsActive, EmailCommandEnable, EmailCommandSubject, EmailCommandDelimiter, DomainLookupEnable,AutoSubmissionEnable from mailserverdetails where TransportType = 'Exchange'; 0 865 5 195 11 0.00
graphselect sdaddition0_.MACROID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? limit ? 0 2,031 2 1,392 31 0.00
graphSELECT TemplateBody FROM sd_notification_template where TemplateID=34 and ProjectID=1 0 1,160 3 327 20 0.00
graphselect sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.ProjectID=? and sdstatesma0_.IsStartState=1 0 1,916 2 290 13 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 2,918 1 311 8 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786121 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786121 and fieldid=132) limit 1 0 3 1,376 1,727 306 0.00
graphinsert into assetdetails (AssetID, AssetValue, FlowType, GroupType, ItemDetailsID, ItemTypeID, AssetDetailsID, SiteID) values (?, ?, ?, ?, ?, ?, ?, ?) 0 4,022 1 8 5 0.00
graphselect sdstatesfi0_.InputId as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.Input='Multi App ID' and sdstatesfi0_.StateID=? 0 4,223 0 83 5 0.00
graphselect ifnull(group_concat(data),0) from sd_servicereq_additionalparams where fieldId = ? and problemid = ? limit ? 0 745 5 41 18 0.00
graphselect sdaddition0_.MACROID as col_0_0_ from sd_additionalparams sdaddition0_ cross join macromaster macromaste1_ where sdaddition0_.MACROID=macromaste1_.MACROID and sdaddition0_.FIELDID=? and sdaddition0_.ProjectID=? and sdaddition0_.Status=0 limit ? 0 3,714 1 44 5 0.00
graphselect locationname,locationname FROM servicedesklocationmaster where servicedesklocationmaster.locationname like ? limit 0,100 0 1,230 3 52 12 0.00
graphselect sdworkgrou0_.WorkGroupID as col_0_0_ from sd_workgroupdetails sdworkgrou0_ inner join sd_workgroupmaster sdworkgrou1_ on sdworkgrou0_.WorkGroupID=sdworkgrou1_.WorkGroupID where sdworkgrou0_.WorkGroupType=11 and sdworkgrou0_.WorkGroupValue=? and sdworkgrou1_.WorkGroupStatus=0 and sdworkgrou1_.ProjectID=? 0 1,717 2 103 10 0.00
graphselect macromaste0_.MACRO_HTML_TYPE as col_0_0_ from macromaster macromaste0_ cross join sd_additionalparams sdaddition1_ where sdaddition1_.MACROID=macromaste0_.MACROID and sdaddition1_.FIELDID=? 0 2,984 1 253 9 0.00
graphselect assetdetai_.AssetDetailsID, assetdetai_.SiteID, assetdetai_.AssetID as AssetID3_26_, assetdetai_.AssetValue as AssetVal4_26_, assetdetai_.FlowType as FlowType5_26_, assetdetai_.GroupType as GroupTyp6_26_, assetdetai_.ItemDetailsID as ItemDeta7_26_, assetdetai_.ItemTypeID as ItemType8_26_ from assetdetails assetdetai_ where assetdetai_.AssetDetailsID=? and assetdetai_.SiteID=? 0 4,022 0 27 4 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786949 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786949 and fieldid=132) limit 1 0 5 783 1,506 404 0.00
graphSELECT AD1.ASSETVALUE,AD1.ASSETVALUE FROM ASSETMASTER AM INNER JOIN ASSETDETAILS AD ON AM.ASSETID=AD.ASSETID AND AM.ITEMTYPEID=20019 AND AD.ITEMDETAILSID=382 INNER JOIN ASSETDETAILS AD1 ON AD.ASSETID=AD1.ASSETID AND AD1.ITEMDETAILSID=383 WHERE AD.ASSETVALUE=(SELECT CATEGORYNAME FROM SD_CATEGORYMASTER WHERE CATEGORYID=8 ) AND AM.STATUS=0 ORDER BY ASSETVALUE ASC limit 1 0 847 4 974 35 0.00
graphselect SQL_CACHE OptionValue from sd_servicereq_questionnairedata where QID=? and QuestionID=? and ProblemId=? 0 1,717 2 134 9 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785751 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=785751 and fieldid=132) limit 1 0 3 1,246 1,424 265 0.00
graphselect FieldID,DisplayName from sd_fixedfileds_permissions where ProjectID=1 and AccessToRole=0 0 1,740 2 626 16 0.00
graphselect this_.sno as sno1_336_0_, this_.AccessID as AccessID2_336_0_, this_.AccountExpireDate as AccountE3_336_0_, this_.BadLoginCount as BadLogin4_336_0_, this_.BaseDN as BaseDN5_336_0_, this_.Cell_No as Cell_No6_336_0_, this_.City as City7_336_0_, this_.Collookup as Collooku8_336_0_, this_.DepartmentID as Departme9_336_0_, this_.EmailAddress as EmailAd10_336_0_, this_.EmployeeID as Employe11_336_0_, this_.FullName as FullNam12_336_0_, this_.GOC as GOC13_336_0_, this_.ImmediateManagerID as Immedia14_336_0_, this_.IsAccountLocked as IsAccou15_336_0_, this_.IsManager as IsManag16_336_0_, this_.LastAssignedTime as LastAss17_336_0_, this_.LastLoginTime as LastLog18_336_0_, this_.LocationID as Locatio19_336_0_, this_.ManagerID as Manager20_336_0_, this_.ProfilePicture as Profile21_336_0_, this_.RecentLoginTime as RecentL22_336_0_, this_.SpecializationID as Special23_336_0_, this_.TelephoneNumber as Telepho24_336_0_, this_.uiInterface as uiInter25_336_0_, this_.UserID as UserID27_336_0_, this_.Wing as Wing26_336_0_ from usermgmt_master this_ where this_.UserID=? 0 1,717 2 197 9 0.00
graphselect sdmailnoti0_.ID as col_0_0_ from sd_mailnotification sdmailnoti0_ where sdmailnoti0_.ProblemID=? order by sdmailnoti0_.MailSentTime desc limit ? 0 1,697 2 249 10 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251875%' or sd.Title like '%CIMS-MO08251875%' or sd.ProbDescription like '%CIMS-MO08251875%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ?
0 1 3,709 3,709 0 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=5 0 1,528 2 341 13 0.00
graphselect ud.userid,max(signintime) from sd_project_roles_details sprd ,sd_project_roles spr,admin_auditlog al , userdetails ud where sprd.projectroleid=spr.projectroleid and sprd.userid=ud.userid and al.adminid=ud.userid and ud.isAvailable=1 and ud.userstatus=0 and spr.rolename='Technician' group by ud.userid 0 961 3 813 27 0.00
graphselect group_concat(acd.fieldId) from sd_additionalparams_access_details acd, sd_additionalparams sda, macromaster mm where acd.fieldId = sda.fieldid and sda.macroid = mm.macroid and acd.accesspermission =? and acd.fieldAccessCategory = 7 and mm.macro_html_type =4 limit ? 0 789 4 227 17 0.00
graphselect macrodetai0_.ColumnName as col_0_0_, macrodetai0_.ColumnType as col_1_0_, macrodetai0_.ColumnMacroId as col_2_0_, macrodetai0_.ColumnWidth as col_3_0_, (select macromaste2_.MACRO_HTML_TYPE from macromaster macromaste2_ where macromaste2_.MACROID=macrodetai0_.ColumnMacroId) as col_4_0_ from macrodetails_griddata macrodetai0_ cross join sd_additionalparams sdaddition1_ where macrodetai0_.MacroId=sdaddition1_.MACROID and sdaddition1_.Status=0 and sdaddition1_.FIELDID=? 0 1,532 2 149 9 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254158%' or sd.Title like '%CIMS-MO08254158%' or sd.ProbDescription like '%CIMS-MO08254158%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08254158%' or sd.Title like '%CIMS-MO08254158%' or sd.ProbDescription like '%CIMS-MO08254158%'))))) order by ProblemID DESC
0 1 3,615 3,615 0 0.00
graphselect sdservicer0_.FIELDID as col_0_0_, sdservicer0_.Data as col_1_0_ from sd_servicereq_additionalparams sdservicer0_ cross join sd_additionalparams sdaddition1_ where sdservicer0_.ProblemID=? and sdservicer0_.FIELDID=sdaddition1_.FIELDID and sdaddition1_.Status=0 and sdaddition1_.GridControlFieldID=? order by sdservicer0_.ParamID 0 1,532 2 203 11 0.00
graphselect sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID 0 1,604 2 214 11 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=72) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 574 6 188 10 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=0 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 898 3 245 17 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=41 0 795 4 284 19 0.00
graphselect isMobile from sd_popupnotification_master where projectId=? and event=? 0 1,718 2 122 7 0.00
graphselect "Kit ACK is Successful in CIMS" as attribute6, '1' as attribute7 0 2,868 1 205 8 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254343%' or sd.Title like '%CIMS-MO08254343%' or sd.ProbDescription like '%CIMS-MO08254343%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC limit ?
0 2 1,717 1,753 50 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254350%' or sd.Title like '%CIMS-MO08254350%' or sd.ProbDescription like '%CIMS-MO08254350%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC limit ?
0 2 1,710 1,784 104 0.00
graphselect configsett0_.SettingValue as col_0_0_ from configsettings configsett0_ where configsett0_.SettingKEY=? 0 2,954 1 239 8 0.00
graphselect FieldValue,FieldType from sd_notification_template_details where TemplateID=34 and FieldType in (5,0,1,2,3,4) order by DisplayOrder 0 898 3 348 16 0.00
graphselect SelectedStates from sd_questionnaire where Status=0 and ProjectID=1 0 898 3 351 20 0.00
graphselect sdquestion0_.Question as col_0_0_ from sd_questionnaire_questions sdquestion0_ where sdquestion0_.QID=? and sdquestion0_.QuestionID=? and sdquestion0_.Status=0 limit ? 0 1,717 1 190 8 0.00
graphSELECT ProjectID FROM sd_service where ServiceID=11 0 2,583 1 165 7 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255320%' or sd.Title like '%CIMS-MO08255320%' or sd.ProbDescription like '%CIMS-MO08255320%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ?
0 1 3,291 3,291 0 0.00
graphselect sdenclosur0_.TemplateId as col_0_0_, sdenclosur0_.TemplateName as col_1_0_ from sd_enclosure_template sdenclosur0_ where sdenclosur0_.Type=? and sdenclosur0_.ProjectID=? 0 1,475 2 227 11 0.00
graphselect sdstatesfi0_.Input as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? 0 1,717 1 159 9 0.00
graphselect sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ? , ? , ? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID 0 982 3 279 15 0.00
graphSELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=7 0 437 7 184 21 0.00
graphselect sdstatecat0_.StateCategoryID as col_0_0_, sdstatecat1_.StateCategoryName as col_1_0_ from sd_statecategory_details sdstatecat0_ cross join sd_statecategory_master sdstatecat1_ where sdstatecat0_.StateID=? and sdstatecat0_.StateCategoryID=sdstatecat1_.StateCategoryID 0 1,717 1 142 9 0.00
graphselect sdprojectm0_.ProjectID as col_0_0_ from sd_project_master sdprojectm0_ cross join sd_project_details sdprojectd1_ where sdprojectd1_.ParameterID=3 and sdprojectd1_.ParameterValue=? and sdprojectd1_.ProjectID=sdprojectm0_.ProjectID and sdprojectm0_.Status=0 and (sdprojectm0_.ProjectID in (select distinct sdprojectr2_.ProjectID from sd_project_roles sdprojectr2_ cross join sd_project_roles_details sdprojectr3_ where sdprojectr2_.ProjectRoleID=sdprojectr3_.ProjectRoleID and sdprojectr3_.UserID=?)) 0 2,670 1 231 7 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Shipment Dispatched' 0 1,528 2 34 10 0.00
graph select GroupID from groupdetail where UserID = ? 0 2,012 1 106 6 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=82 0 428 7 431 38 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252533%' or sd.Title like '%CIMS-MO08252533%' or sd.ProbDescription like '%CIMS-MO08252533%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ?
0 1 3,077 3,077 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=1688 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 1,489 2 120 8 0.00
graphselect sdaddition0_.DependentFieldPopulaterQuery as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? 0 2,436 1 59 7 0.00
graphselect count(sdattachme0_.AttachmentID) as col_0_0_ from sd_attachmentdetails sdattachme0_ where (sdattachme0_.DisplayType in (0 , 1)) and sdattachme0_.ProblemId=? limit ? 0 1,697 1 166 8 0.00
graphselect assetvalue FROM assetdetails where itemdetailsid=151 and assetid in (select assetid from assetdetails where assetvalue='seshaasai - maharashtra') limit 1 0 1 2,956 2,956 0 0.00
graphselect fullname from sd_servicerequest_multiapproval sm,usermgmt_master um where sm.owner=um.UserID and sm.ProblemID=? 0 1,160 2 363 16 0.00
graphselect sdstatesma0_.StateName as col_0_0_, sdstatesma0_.StateId as col_1_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=(select sdservicer1_.CurrentStatus from sd_servicereqmaster sdservicer1_ where sdservicer1_.ProblemId=?) 0 1,717 1 240 11 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252672%' or sd.Title like '%CIMS-MO08252672%' or sd.ProbDescription like '%CIMS-MO08252672%')) and (SubmittedBy=2256 or Owner=2256 or ApprovalManager=2256 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2256) or ProxySubmittedBy=2256 or groupid in (622,721,722,723,159) ))) order by ProblemID DESC
0 2 1,465 1,483 25 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 2,522 1 74 4 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255510%' or sd.Title like '%CIMS-MO08255510%' or sd.ProbDescription like '%CIMS-MO08255510%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC
0 2 1,459 1,460 1 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255409%' or sd.Title like '%CIMS-MO08255409%' or sd.ProbDescription like '%CIMS-MO08255409%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255409%' or sd.Title like '%CIMS-MO08255409%' or sd.ProbDescription like '%CIMS-MO08255409%'))))) order by ProblemID DESC
0 1 2,887 2,887 0 0.00
graphSELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=0 0 898 3 554 23 0.00
graphcall GetRequestID(1,787658,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,791 2,791 0 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ?)) 0 2,666 1 34 5 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255428%' or sd.Title like '%CIMS-MO08255428%' or sd.ProbDescription like '%CIMS-MO08255428%')) and (SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 or groupid in (622,159,721,722,723,626,628,630,646,678,708,710,716,718,725,726) ))) order by ProblemID DESC
0 1 2,765 2,765 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255165%' or sd.Title like '%CIMS-MO08255165%' or sd.ProbDescription like '%CIMS-MO08255165%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC
0 1 2,758 2,758 0 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 1,444 1 191 11 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786625 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786625 and fieldid=132) limit 1 0 3 896 1,600 609 0.00
graphselect group_concat(acd.fieldId) from sd_additionalparams_access_details acd, sd_additionalparams sda, macromaster mm where acd.fieldId = sda.fieldid and sda.macroid = mm.macroid and acd.accesspermission =? and acd.fieldAccessCategory = 7 and mm.macro_html_type =20 limit ? 0 789 3 130 8 0.00
graphselect sdconfigse0_.SettingValue as col_0_0_ from sd_configsettings sdconfigse0_ where sdconfigse0_.SettingKEY='SLA_VIOLATION_DISPLAY_PRIVILEGE' and sdconfigse0_.ProjectID=1 limit ? 0 1,697 1 255 9 0.00
graphSelect ArchivalPath from logmonlocationmaster 0 2,077 1 265 7 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255204%' or sd.Title like '%CIMS-MO08255204%' or sd.ProbDescription like '%CIMS-MO08255204%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC limit ?
0 1 2,653 2,653 0 0.00
graphcall GetRequestID(1,787976,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,633 2,633 0 0.00
graphselect Distinct i.SystemID as AgentMeterNodes from probescheduledetail pd inner join probemaster pm on pd.probeid=pm.probeid inner join inventorymaster i on i.siteid=pm.siteid and i.SystemID=pd.ProbeschedulerID where pd.TaskTypeID=16 and i.managenode=1 and i.isvpnclient=1 and pm.siteid=1 0 1,609 1 155 6 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=4 0 1,239 2 164 10 0.00
graphSELECT SubCategoryName FROM sd_subcategorymaster where SubCategoryid=69 0 896 2 285 15 0.00
graphselect locationname,locationname FROM servicedesklocationmaster limit 1 0 1,230 2 197 8 0.00
graphSELECT FullName FROM usermgmt_master where UserID=1688 0 1,347 1 176 8 0.00
graphselect distinct el.problemid, ed.name from escalation_lookup el, escalation_details ed where ed.sla_id = el.slaid and el.problemid =? and el.issla_breached=1 0 1,697 1 145 6 0.00
graphinsert into sd_readunreadrecords (isRead, ownerId, problemId, submittedBy, userId) values (?, ?, ?, ?, ?) 0 1,288 1 222 10 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ?)) and sdprojectr0_.AccessValue=? 0 2,261 1 83 5 0.00
graphselect sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ?)) and sdaddition0_.LoadInChild=1 0 1,558 1 209 10 0.00
graphselect sduserfeed0_.Name as col_0_0_ from sd_userfeedback_questions sduserfeed0_ where sduserfeed0_.ModuleType=2 and sduserfeed0_.Status=0 and sduserfeed0_.ProjectID=? limit ? 0 1,477 1 186 8 0.00
graphcall GetRequestID(1,787877,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,523 2,523 0 0.00
graphcall GetRequestID(1,787898,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,520 2,520 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254373%' or sd.Title like '%CIMS-MO08254373%' or sd.ProbDescription like '%CIMS-MO08254373%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ?
0 1 2,499 2,499 0 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=73 0 385 6 285 28 0.00
graphcall GetRequestID(1,787868,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,495 2,495 0 0.00
graphselect isSummaryIncluded, isStateUpdatesIncluded from sd_notification_template where templateid = ? 0 898 2 296 13 0.00
graphcall Fino_GRN_Number_Generation(786996,108,284); -- Query should return value 0 39 62 236 52 0.00
graphcall GetRequestID(1,787967,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,431 2,431 0 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ?)) 0 2,385 1 44 5 0.00
graphcall GetRequestID(1,788047,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 2,398 2,398 0 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 1,150 2 51 8 0.00
graphselect sortdir from macromaster where macroid=? 0 2,031 1 156 8 0.00
graphselect SettingKey,SettingValue from configsettings where SettingKey in ('SOFTWARE_METER_STATUS', 'BLACKLIST_SOFTWARE_UNINSTALLATION','EXTENDEDAGENT_JOB_CHECKTIME','BLACKLIST_ALERT_TITLE','BLACKLIST_ALERT_MSG','BLACKLIST_SOFTWARE_ALERT_STATUS') 0 1,609 1 137 5 0.00
graphselect sduserfeed0_.ID as col_0_0_, sduserfeed0_.Name as col_1_0_, sduserfeed0_.Weightage as col_2_0_ from sd_userfeedback_questions sduserfeed0_ where sduserfeed0_.ModuleType=1 and sduserfeed0_.Status=0 and sduserfeed0_.ProjectID=? order by sduserfeed0_.DisplayOrder 0 1,477 1 177 6 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251871%' or sd.Title like '%CIMS-MO08251871%' or sd.ProbDescription like '%CIMS-MO08251871%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ?
0 1 2,306 2,306 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255149%' or sd.Title like '%CIMS-MO08255149%' or sd.ProbDescription like '%CIMS-MO08255149%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC
0 1 2,287 2,287 0 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 1,124 2 227 9 0.00
graphSELECT TemplateType,TemplateID FROM sd_notification_master where projectid=1 and ForState=0 and TemplateType in (9,10) 0 529 4 200 19 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=68 0 437 5 307 27 0.00
graphSELECT AD1.ASSETVALUE,AD1.ASSETVALUE FROM ASSETMASTER AM INNER JOIN ASSETDETAILS AD ON AM.ASSETID=AD.ASSETID AND AM.ITEMTYPEID=20019 AND AD.ITEMDETAILSID=382 INNER JOIN ASSETDETAILS AD1 ON AD.ASSETID=AD1.ASSETID AND AD1.ITEMDETAILSID=383 WHERE AD.ASSETVALUE=(SELECT CATEGORYNAME FROM SD_CATEGORYMASTER where AD1.ASSETVALUE like ? and AD1.ASSETVALUE IN ('Other Branch Location') and CATEGORYID=8 ) AND AM.STATUS=0 ORDER BY ASSETVALUE ASC 0 847 2 181 10 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254683%' or sd.Title like '%CIMS-MO08254683%' or sd.ProbDescription like '%CIMS-MO08254683%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ?
0 1 2,231 2,231 0 0.00
graphselect sdstatesfi0_.Input as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? and (sdstatesfi0_.Input in ('User ID' , 'App ID' , 'Multi App ID')) 0 1,717 1 143 7 0.00
graphselect count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 1,214 1 152 8 0.00
graphselect count(routingid) from sd_mailroutingconfigurationmaster where isenabled =1 and projectID= ? 0 290 7 600 45 0.00
graphselect sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and (sdaddition0_.AccessToRole in (?)) and sdaddition0_.LoadInChild=1 0 1,838 1 199 7 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 1,699 1 164 6 0.00
graphselect group_concat(acd.fieldId) from sd_additionalparams_access_details acd, sd_additionalparams sda, macromaster mm where acd.fieldId = sda.fieldid and sda.macroid = mm.macroid and acd.accesspermission =? and acd.fieldAccessCategory = 7 and mm.macro_html_type =1 limit ? 0 789 2 92 5 0.00
graphupdate sd_servicereq_additionalparams set Data=?, DataId=?, InstanceID=?, ProblemID=?, ProjectID=?, FIELDID=? where ParamID=? 0 1,583 1 111 5 0.00
graphselect DepartmentName from departmentmaster where DepartmentID=3 0 480 4 320 22 0.00
graphselect sdstatesma0_.IsEndState as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=? 0 1,717 1 111 7 0.00
graphselect sdsearchpr0_.ProfileType as col_0_0_ from sd_searchprofiles_master sdsearchpr0_ where sdsearchpr0_.ProfileID=? 0 870 2 885 30 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255414%' or sd.Title like '%CIMS-MO08255414%' or sd.ProbDescription like '%CIMS-MO08255414%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255414%' or sd.Title like '%CIMS-MO08255414%' or sd.ProbDescription like '%CIMS-MO08255414%'))))) order by ProblemID DESC limit ?
0 1 2,115 2,115 0 0.00
graphselect sdservicer0_.ProblemId as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.isLinked=? 0 1,717 1 99 6 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 1,287 1 190 9 0.00
graphSELECT jd.SystemID, psd.ProbeSchedulerID as JobID FROM probescheduledetail psd INNER JOIN jobdetails jd on jd.JobID=psd.ProbeSchedulerID INNER JOIN inventorymaster i on i.siteid=jd.siteid and i.SystemID=jd.SystemID where i.ManageNode=1 and psd.TaskTypeID=3 and psd.MonitoringID=4 and i.SiteID=1 Group by jd.SystemID 0 961 2 161 10 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ? , ?)) 0 1,461 1 211 9 0.00
graphSELECT psd.ProbeSchedulerID as JobID, jd.SystemID as SystemID FROM probescheduledetail psd INNER JOIN jobdetails jd on jd.JobID=psd.ProbeSchedulerID INNER JOIN inventorymaster i on i.siteid=jd.siteid and i.SystemID=jd.SystemID where i.ManageNode=1 and psd.TaskTypeID=3 and psd.MonitoringID=4 and i.SiteID=1 0 648 3 184 10 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255392%' or sd.Title like '%CIMS-MO08255392%' or sd.ProbDescription like '%CIMS-MO08255392%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255392%' or sd.Title like '%CIMS-MO08255392%' or sd.ProbDescription like '%CIMS-MO08255392%'))))) order by ProblemID DESC limit ?
0 1 2,049 2,049 0 0.00
graphselect 1 0 648 3 178 13 0.00
graphSELECT RequestID as RequestID,ProblemId as ProblemId,Title as Title,ifnull((select ifnull(concat('',u.fullname,(select concat(' (Delegated from ',fullname,')') from usermgmt_master where userid=(select DelegatedFrom_Owner from sd_servicereqmaster s1 where s1.problemid=sd.problemid))),(select fullname from usermgmt_master where userid=sd.owner)) from usermgmt_master u where u.userid=sd.owner),'') as Owner,ifnull((SELECT StateName FROM sd_statesmaster where Stateid=sd.CurrentStatus),'') as CurrentStatus,CreationTime as CreationTime,'' as EmailConversations,'' as Attachments,ifnull((select isread from sd_readUnreadRecords where ProblemID=sd.problemid and userId = 1688 limit 1),'1') as isRead,(SELECT ifnull(group_concat(Status),'0') FROM sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.problemid) as multiApprovalStatus,(SELECT ifnull(group_concat(Issla_breached),'2') FROM escalation_lookup el WHERE el.ProblemID = sd.problemid) as slaStatusDisplay FROM sd_servicereqmaster sd WHERE sd.projectID =1 and ((((sd.RequestID like '%CIMS-MO08255322%' or sd.Title like '%CIMS-MO08255322%' or sd.ProbDescription like '%CIMS-MO08255322%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255322%' or sd.Title like '%CIMS-MO08255322%' or sd.ProbDescription like '%CIMS-MO08255322%'))))) order by sd.ProblemID DESC limit ? 0 1 2,027 2,027 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255314%' or sd.Title like '%CIMS-MO08255314%' or sd.ProbDescription like '%CIMS-MO08255314%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255314%' or sd.Title like '%CIMS-MO08255314%' or sd.ProbDescription like '%CIMS-MO08255314%'))))) order by ProblemID DESC limit ?
0 1 2,017 2,017 0 0.00
graphselect jd.SystemID, jd.SchedularID, jd.jobid from jobsmasterdetail jm, jobdetails jd, jobsmaster j where jd.jobtypeid = 10063 and jd.status = 0 and jd.SchedularID = jm.SchedularID and j.schedularid=jd.schedularid and jm.siteid=jd.siteid and jd.siteid= 1 0 648 3 135 9 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255149%' or sd.Title like '%CIMS-MO08255149%' or sd.ProbDescription like '%CIMS-MO08255149%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ?
0 1 2,002 2,002 0 0.00
graphselect count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 873 2 155 9 0.00
graphSelect settingvalue from configsettings where settingkey = 'IS_INVENTORY_SCHEMA_PULL_AUTO_ENABLED'; 0 2,077 0 64 3 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 1,302 1 12 4 0.00
graphselect sdservicer0_.ParamID as col_0_0_, sdservicer0_.ProblemID as col_1_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.ProblemID=? and sdservicer0_.ProjectID=? and sdservicer0_.FIELDID=? 0 1,208 1 124 6 0.00
graphcall Fino_GRN_Number_Generation(787391,108,284); -- Query should return value 0 38 52 175 34 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255262%' or sd.Title like '%CIMS-MO08255262%' or sd.ProbDescription like '%CIMS-MO08255262%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255262%' or sd.Title like '%CIMS-MO08255262%' or sd.ProbDescription like '%CIMS-MO08255262%'))))) order by ProblemID DESC limit ?
0 1 1,974 1,974 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255140%' or sd.Title like '%CIMS-MO08255140%' or sd.ProbDescription like '%CIMS-MO08255140%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255140%' or sd.Title like '%CIMS-MO08255140%' or sd.ProbDescription like '%CIMS-MO08255140%'))))) order by ProblemID DESC limit ?
0 1 1,969 1,969 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-BR08250013%' or sd.Title like '%CIMS-BR08250013%' or sd.ProbDescription like '%CIMS-BR08250013%')) and (SubmittedBy=74 or Owner=74 or ApprovalManager=74 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=74) or ProxySubmittedBy=74)) or ((((sd.RequestID like '%CIMS-BR08250013%' or sd.Title like '%CIMS-BR08250013%' or sd.ProbDescription like '%CIMS-BR08250013%'))))) order by ProblemID DESC
0 1 1,969 1,969 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255118%' or sd.Title like '%CIMS-MO08255118%' or sd.ProbDescription like '%CIMS-MO08255118%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255118%' or sd.Title like '%CIMS-MO08255118%' or sd.ProbDescription like '%CIMS-MO08255118%'))))) order by ProblemID DESC limit ?
0 1 1,966 1,966 0 0.00
graphSelect FullName from usermgmt_master where UserID=4 0 898 2 118 9 0.00
graphselect sdenclosur0_.TemplateId as col_0_0_, sdenclosur0_.TemplateName as col_1_0_ from sd_enclosure_template sdenclosur0_ where sdenclosur0_.Type=1 and sdenclosur0_.ProjectID=1 0 1,477 1 135 4 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255348%' or sd.Title like '%CIMS-MO08255348%' or sd.ProbDescription like '%CIMS-MO08255348%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255348%' or sd.Title like '%CIMS-MO08255348%' or sd.ProbDescription like '%CIMS-MO08255348%'))))) order by ProblemID DESC
0 1 1,951 1,951 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255357%' or sd.Title like '%CIMS-MO08255357%' or sd.ProbDescription like '%CIMS-MO08255357%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255357%' or sd.Title like '%CIMS-MO08255357%' or sd.ProbDescription like '%CIMS-MO08255357%'))))) order by ProblemID DESC
0 1 1,950 1,950 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255265%' or sd.Title like '%CIMS-MO08255265%' or sd.ProbDescription like '%CIMS-MO08255265%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255265%' or sd.Title like '%CIMS-MO08255265%' or sd.ProbDescription like '%CIMS-MO08255265%'))))) order by ProblemID DESC limit ?
0 1 1,947 1,947 0 0.00
graphSELECT ScheduleID,Scheduletime,IntervalTime,SurveyID,ScheduledStatus FROM Survey_Schedule_Master where status = 0 0 481 4 687 32 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254163%' or sd.Title like '%CIMS-MO08254163%' or sd.ProbDescription like '%CIMS-MO08254163%')) and (SubmittedBy=1848 or Owner=1848 or ApprovalManager=1848 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1848) or ProxySubmittedBy=1848)) or ((((sd.RequestID like '%CIMS-MO08254163%' or sd.Title like '%CIMS-MO08254163%' or sd.ProbDescription like '%CIMS-MO08254163%'))))) order by ProblemID DESC limit ?
0 1 1,936 1,936 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255225%' or sd.Title like '%CIMS-MO08255225%' or sd.ProbDescription like '%CIMS-MO08255225%')) and (SubmittedBy=2254 or Owner=2254 or ApprovalManager=2254 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2254) or ProxySubmittedBy=2254 or groupid in (159,721,622,722,723) ))) order by ProblemID DESC limit ?
0 1 1,928 1,928 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786740 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786740 and fieldid=132) limit 1 0 3 634 793 138 0.00
graphselect sdconfigse0_.SettingValue as col_0_0_ from sd_configsettings sdconfigse0_ where sdconfigse0_.ProjectID=? and sdconfigse0_.ServiceID=0 and sdconfigse0_.SettingKEY='SERVICEDESK_ALL_REQUEST_FLAG' limit ? 0 1,251 1 135 6 0.00
graphSelect wd.WorkGroupID from sd_workgroupdetails wd where wd.WorkGroupID = ? and (if((Select wd1.WorkGroupValue from sd_workgroupdetails wd1 where wd1.WorkGroupID = wd.WorkGroupID and wd1.WorkGroupType = ? limit 1) is NULL,1,(if((wd.WorkGroupType = ? and wd.WorkGroupValue = ? ),1,0)))) limit ? 0 2,563 0 34 1 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255296%' or sd.Title like '%CIMS-MO08255296%' or sd.ProbDescription like '%CIMS-MO08255296%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255296%' or sd.Title like '%CIMS-MO08255296%' or sd.ProbDescription like '%CIMS-MO08255296%'))))) order by ProblemID DESC
0 1 1,894 1,894 0 0.00
graphselect sdservicer0_.ParamID as ParamID1_260_0_, sdservicer0_.Data as Data2_260_0_, sdservicer0_.DataId as DataId3_260_0_, sdservicer0_.InstanceID as Instance4_260_0_, sdservicer0_.ProblemID as ProblemI5_260_0_, sdservicer0_.ProjectID as ProjectI6_260_0_, sdservicer0_.FIELDID as FIELDID7_260_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.ParamID=? 0 1,208 1 258 9 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255287%' or sd.Title like '%CIMS-MO08255287%' or sd.ProbDescription like '%CIMS-MO08255287%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255287%' or sd.Title like '%CIMS-MO08255287%' or sd.ProbDescription like '%CIMS-MO08255287%'))))) order by ProblemID DESC
0 1 1,879 1,879 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Approve Without Discount' 0 795 2 160 9 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 1,309 1 228 8 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='New' 0 529 3 199 16 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 1,825 1 168 5 0.00
graphSelect TypeOfInput from sd_states_fixedfields where StateID=(Select StateID from sd_statesmaster where Status=0 and ProjectID=1 and StateName='Waiting for Dispatch Information' order by StateID desc limit 1) and Input='Attachments in Email Communications' and TypeOfInput=1 0 580 3 207 14 0.00
graphSELECT Count(*) FROM sd_servicereqmaster sd WHERE sd.projectID =1 and ((((sd.RequestID like '%CIMS-MO08255100%' or sd.Title like '%CIMS-MO08255100%' or sd.ProbDescription like '%CIMS-MO08255100%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255100%' or sd.Title like '%CIMS-MO08255100%' or sd.ProbDescription like '%CIMS-MO08255100%'))))) 0 1 1,855 1,855 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787290 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787290 and fieldid=132) limit 1 0 3 611 757 126 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255329%' or sd.Title like '%CIMS-MO08255329%' or sd.ProbDescription like '%CIMS-MO08255329%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255329%' or sd.Title like '%CIMS-MO08255329%' or sd.ProbDescription like '%CIMS-MO08255329%'))))) order by ProblemID DESC
0 1 1,830 1,830 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255339%' or sd.Title like '%CIMS-MO08255339%' or sd.ProbDescription like '%CIMS-MO08255339%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255339%' or sd.Title like '%CIMS-MO08255339%' or sd.ProbDescription like '%CIMS-MO08255339%'))))) order by ProblemID DESC
0 1 1,824 1,824 0 0.00
graphselect sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 0 1,189 1 14 10 0.00
graphselect sdreadunre0_.sno as col_0_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.problemId=? and sdreadunre0_.userId=? limit ? 0 1,326 1 56 5 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252083%' or sd.Title like '%CIMS-MO08252083%' or sd.ProbDescription like '%CIMS-MO08252083%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ?
0 1 1,810 1,810 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255210%' or sd.Title like '%CIMS-MO08255210%' or sd.ProbDescription like '%CIMS-MO08255210%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC limit ?
0 1 1,809 1,809 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255418%' or sd.Title like '%CIMS-MO08255418%' or sd.ProbDescription like '%CIMS-MO08255418%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255418%' or sd.Title like '%CIMS-MO08255418%' or sd.ProbDescription like '%CIMS-MO08255418%'))))) order by ProblemID DESC
0 1 1,809 1,809 0 0.00
graphselect sdprojectm0_.ProjectID as ProjectI1_227_, sdprojectm0_.color as color2_227_, sdprojectm0_.DisplayOrder as DisplayO3_227_, sdprojectm0_.image as image4_227_, sdprojectm0_.ProjectDescription as ProjectD5_227_, sdprojectm0_.ProjectName as ProjectN6_227_, sdprojectm0_.shortname as shortnam7_227_, sdprojectm0_.Status as Status8_227_, sdprojectm0_.VERSION as VERSION9_227_ from sd_project_master sdprojectm0_ where sdprojectm0_.ProjectName=? 0 886 2 220 11 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254554%' or sd.Title like '%CIMS-MO08254554%' or sd.ProbDescription like '%CIMS-MO08254554%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC limit ?
0 1 1,784 1,784 0 0.00
graphupdate sd_servicereq_additionalparams set Data=? where ProjectID=? and ProblemID=? and FIELDID=? 0 783 2 147 9 0.00
graphselect fullname from sd_servicereqmaster sm,usermgmt_master um where sm.ApprovalManager=um.UserID and sm.ProblemID=? 0 1,160 1 35 6 0.00
graphSelect StateID from sd_statesmaster where ProjectID=1 and StateName='Waiting for Dispatch Information' 0 898 1 125 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=59 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 1,121 1 159 7 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 1,568 1 17 3 0.00
graphinsert into sd_attachmentdetails (Access, Attachment, AttachmentName, Comment, DisplayType, FieldID, ProblemId, StateID, Time, Type, UserID) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) 0 244 7 290 27 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255136%' or sd.Title like '%CIMS-MO08255136%' or sd.ProbDescription like '%CIMS-MO08255136%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC limit ?
0 1 1,734 1,734 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255181%' or sd.Title like '%CIMS-MO08255181%' or sd.ProbDescription like '%CIMS-MO08255181%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ?
0 1 1,724 1,724 0 0.00
graphselect sdstatesfi0_.Input as col_0_0_, sdstatesfi0_.HelpText as col_1_0_, sdstatesfi0_.TypeOfInput as col_2_0_, sdstatesfi0_.InputId as col_3_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? 0 1,477 1 156 6 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=75 0 350 4 112 28 0.00
graphselect sdstatesma0_.StateName as col_0_0_, sdstatesma0_.ShortName as col_1_0_, sdstatesma0_.Color as col_2_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=? 0 1,717 1 76 4 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%MO05252459%' or sd.Title like '%MO05252459%' or sd.ProbDescription like '%MO05252459%')) and (SubmittedBy=2158 or Owner=2158 or ApprovalManager=2158 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2158) or ProxySubmittedBy=2158)) or ((((sd.RequestID like '%MO05252459%' or sd.Title like '%MO05252459%' or sd.ProbDescription like '%MO05252459%'))))) order by ProblemID DESC
0 1 1,717 1,717 0 0.00
graphSELECT sw.ScriptName, sw.ScriptProperties FROM sd_workflowmaster sw where PState = ? and AState=? and sw.projectid = ? 0 989 1 274 12 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786829 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786829 AND FieldID=132) 0 3 571 605 29 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787025 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787025 and fieldid=132) limit 1 0 3 569 578 9 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254043%' or sd.Title like '%CIMS-MO08254043%' or sd.ProbDescription like '%CIMS-MO08254043%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ?
0 1 1,703 1,703 0 0.00
graphselect SystemID from perf_poller where SiteID = 1 group by SystemID 0 318 5 1,130 63 0.00
graphSELECT StateName FROM sd_statesmaster where ProjectID=1 and Stateid=68 0 896 1 163 10 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255132%' or sd.Title like '%CIMS-MO08255132%' or sd.ProbDescription like '%CIMS-MO08255132%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC limit ?
0 1 1,696 1,696 0 0.00
graphselect count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? 0 607 2 147 11 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254602%' or sd.Title like '%CIMS-MO08254602%' or sd.ProbDescription like '%CIMS-MO08254602%')) and (SubmittedBy=2272 or Owner=2272 or ApprovalManager=2272 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2272) or ProxySubmittedBy=2272 or groupid in (27,622,159,721,722,723,148) ))) order by ProblemID DESC limit ?
0 1 1,688 1,688 0 0.00
graphSELECT FullName FROM usermgmt_master where UserID=54 0 1,048 1 97 6 0.00
graphSELECT CategoryName FROM sd_categorymaster where Categoryid=8 0 896 1 147 7 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255095%' or sd.Title like '%CIMS-MO08255095%' or sd.ProbDescription like '%CIMS-MO08255095%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC
0 1 1,667 1,667 0 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='271307' LIMIT 1),'No') AS attribute6 0 2 828 1,042 301 0.00
graphselect QID from sd_questionnaire where Status=0 and ProjectID=1 0 898 1 126 8 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786944 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786944 and fieldid=132) limit 1 0 3 548 557 8 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786215 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786215 AND FieldID=132) 0 3 547 548 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08253731%' or sd.Title like '%CIMS-MO08253731%' or sd.ProbDescription like '%CIMS-MO08253731%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC
0 1 1,638 1,638 0 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=48 0 360 4 264 21 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251959%' or sd.Title like '%CIMS-MO08251959%' or sd.ProbDescription like '%CIMS-MO08251959%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
0 1 1,630 1,630 0 0.00
graphselect RefGUID, Data from Agent_Data_Details 0 719 2 192 10 0.00
graphselect SettingValue from sd_configsettings where SettingKEY='POSITION_OF_LOGO' and ProjectID=1 0 898 1 124 7 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255177%' or sd.Title like '%CIMS-MO08255177%' or sd.ProbDescription like '%CIMS-MO08255177%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC
0 1 1,599 1,599 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787216 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787216 AND FieldID=132) 0 3 530 558 24 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2252 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 885 1 157 9 0.00
graphSELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 396210 LIMIT 1
0 1 1,573 1,573 0 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=68) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 194 8 234 19 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255413%' or sd.Title like '%CIMS-MO08255413%' or sd.ProbDescription like '%CIMS-MO08255413%')) and (SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 or groupid in (622,159,721,722,723,138,618) ))) order by ProblemID DESC
0 1 1,549 1,549 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255132%' or sd.Title like '%CIMS-MO08255132%' or sd.ProbDescription like '%CIMS-MO08255132%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC
0 1 1,544 1,544 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252308%' or sd.Title like '%CIMS-MO08252308%' or sd.ProbDescription like '%CIMS-MO08252308%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
0 1 1,544 1,544 0 0.00
graphselect sdprojectt1_.ProjectTypeID as col_0_0_ from sd_project_details sdprojectd0_ cross join sd_projecttype_master sdprojectt1_ where sdprojectd0_.ParameterID=3 and sdprojectd0_.ProjectID=? and sdprojectd0_.ParameterValue=sdprojectt1_.ProjectTypeID 0 903 1 183 9 0.00
graphselect sdaddition0_.MACROID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.GridControlFieldID=? 0 919 1 203 9 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255520%' or sd.Title like '%CIMS-MO08255520%' or sd.ProbDescription like '%CIMS-MO08255520%')) and (SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 or groupid in (622,159,721,722,723,626,628,630,646,678,708,710,716,718,725,726) ))) order by ProblemID DESC
0 1 1,530 1,530 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254622%' or sd.Title like '%CIMS-MO08254622%' or sd.ProbDescription like '%CIMS-MO08254622%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
0 1 1,523 1,523 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ?)) and sdprojectr0_.AccessValue=? 0 1,054 1 222 8 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 886 1 270 11 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255347%' or sd.Title like '%CIMS-MO08255347%' or sd.ProbDescription like '%CIMS-MO08255347%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
0 1 1,509 1,509 0 0.00
graphSELECT StateName FROM sd_statesmaster where ProjectID=1 and Stateid=1 0 505 2 250 17 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2271 0 1,064 1 213 8 0.00
graphSELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 226020 LIMIT 1
0 1 1,491 1,491 0 0.00
graphselect sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ? , ? , ? , ? , ? , ? , ? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID 0 471 3 282 17 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254955%' or sd.Title like '%CIMS-MO08254955%' or sd.ProbDescription like '%CIMS-MO08254955%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
0 1 1,486 1,486 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Waiting for SPOC Assign' 0 702 2 54 9 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254808%' or sd.Title like '%CIMS-MO08254808%' or sd.ProbDescription like '%CIMS-MO08254808%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
0 1 1,468 1,468 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255213%' or sd.Title like '%CIMS-MO08255213%' or sd.ProbDescription like '%CIMS-MO08255213%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC
0 1 1,466 1,466 0 0.00
graphselect count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? 0 602 2 171 11 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252114%' or sd.Title like '%CIMS-MO08252114%' or sd.ProbDescription like '%CIMS-MO08252114%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
0 1 1,452 1,452 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254472%' or sd.Title like '%CIMS-MO08254472%' or sd.ProbDescription like '%CIMS-MO08254472%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
0 1 1,445 1,445 0 0.00
graphselect customerma0_.TimeZone as col_0_0_ from customermaster customerma0_ 0 941 1 202 9 0.00
graphSelect ProfileID from imsprofilevalues where ColumnID=210 and ProfileValues=1 and SiteID=1 0 961 1 115 6 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 72 OR Owner = 72 OR ( ApprovalManager = 72 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 72 ) OR ProxySubmittedBy = 72 ) and ( SubmittedBy=72 or Owner=72 or ApprovalManager=72 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=72) or ProxySubmittedBy=72 ) order by ProblemID DESC
0 1 1,418 1,418 0 0.00
graphSELECT ServiceName FROM sd_service where ServiceID =11 0 898 1 121 6 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=78 0 197 7 397 37 0.00
graphselect psd.ProbeSchedulerID as ProbeSchedulerID from probescheduledetail psd inner join probemaster pm on pm.probeid=psd.probeid inner join inventorymaster i on i.siteid=pm.siteid and psd.probeschedulerid=i.systemid and i.managenode=1 and psd.TaskTypeID=1 and psd.MonitoringID=4; 0 961 1 126 5 0.00
graphSELECT DISTINCT tm.TeamID FROM sd_team_master tm, sd_team_details td, sd_project_roles rm, sd_project_roles_details rd where tm.ProjectID = ? and tm.ProjectID = rm.ProjectID and tm.Status = 0 and tm.TeamID = td.TeamID and ((td.ParameterType = 1 and (td.ParameterValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID = ? )) or (td.ParameterType = 2 and td.ParameterValue = ? )) limit 1 0 606 2 69 6 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 50 OR Owner = 50 OR ( ApprovalManager = 50 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 50 ) OR ProxySubmittedBy = 50 ) and ( SubmittedBy=50 or Owner=50 or ApprovalManager=50 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=50) or ProxySubmittedBy=50 ) order by ProblemID DESC
0 1 1,399 1,399 0 0.00
graphSelect Group_Concat(Distinct SystemID) as Systems from UserFormPublishInfo where status=0 and siteid=1 0 961 1 87 4 0.00
graphselect sdfixedfil0_.SNO as col_0_0_, sdfixedfil0_.FieldID as col_1_0_, sdfixedfil0_.AccessToRole as col_2_0_, sdfixedfil0_.DisplayName as col_3_0_, case when sum(sdfixedfil0_.IsMandatory)>=1 then 1 else 0 end as col_4_0_, sdfixedfil0_.ProjectID as col_5_0_, case when sum(sdfixedfil0_.IsVisible)>=1 then 1 else 0 end as col_6_0_, sdfixedfil0_.IsVisibleInChildCall as col_7_0_, sdfixedfil0_.LoadIfSameProject as col_8_0_, sdfixedfil0_.LoadIfDifferentProject as col_9_0_, case when sum(sdfixedfil0_.IsReadOnly)=count(sdfixedfil0_.IsReadOnly) then 1 else 0 end as col_10_0_, sdfixedfil0_.IsReadOnlyInChildCall as col_11_0_, sdfixedfil0_.IsMobileVisibility as col_12_0_, sdfixedfil0_.IsMobileListVisibility as col_13_0_, sdfixedfil0_.IsMobileChangeVisibility as col_14_0_, sdfixedfil0_.IsCollapsed as col_15_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (?)) and (sdfixedfil0_.FieldID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? and (sdfixedfil0_.IsMandatory=1 or sdfixedfil0_.IsMobileChangeVisibility=1 or sdfixedfil0_.IsMobileListVisibility=1 or sdfixedfil0_.IsReadOnly=0 or sdfixedfil0_.IsReadOnlyInChildCall=1 or sdfixedfil0_.IsVisibleInChildCall=1 or sdfixedfil0_.LoadIfDifferentProject=1 or sdfixedfil0_.LoadIfSameProject=1) group by sdfixedfil0_.FieldID 0 337 4 185 16 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=1690 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 615 2 111 9 0.00
graphselect profileid as db_profile_ids from imsprofilemaster where siteid=1 and tableID=34 0 961 1 131 7 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=14) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 168 7 364 29 0.00
graphSELECT det.JobID, det.FormID,master.JobName, det.SystemID FROM UserFormPublishInfoMaster master INNER JOIN UserFormPublishInfo det on det.SiteID=master.SiteID and master.JobID=det.JobID and master.FormID=det.FormID INNER JOIN Inventorymaster i on i.siteid=master.SiteID and i.SystemID=det.SystemID WHERE det.Status=0 and det.SiteID= 1 and i.Managenode=1 0 648 2 77 5 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=872 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 699 1 188 10 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2266 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 955 1 138 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2274 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 422 3 400 21 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=8 0 755 1 249 11 0.00
graphSelect ad.ViewAccessID from sd_viewaccess_details ad,sd_project_roles rm,sd_project_roles_details rd where ad.ProjectID=1 and ad.ProjectID=rm.ProjectID and ((ad.ModuleType=1 and ad.AccessType=6 and (ad.AccessValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID =2271)) or (ad.ModuleType=2 and ad.AccessValue =2271)) group by ad.ViewAccessID 0 180 7 611 46 0.00
graphSELECT DisplayName,mailType FROM configsettings where SettingKey="FROM_ADDRESS" 0 594 2 78 10 0.00
graphSELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='Submitter' 0 437 2 255 18 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='471001' LIMIT 1),'No') AS attribute6 0 2 622 643 29 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='473001' LIMIT 1),'No') AS attribute6 0 2 604 625 29 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='SPOC Self Assign' 0 385 3 274 16 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,19,37,14,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 166 7 112 12 0.00
graphselect SettingValue from sd_configsettings where SettingKEY='ENABLE_OR_DISABLE_OF_LOGO' and ProjectID=1 0 580 2 60 7 0.00
graphSELECT FullName FROM usermgmt_master where UserID=59 0 813 1 96 6 0.00
graphselect usermgmtde0_.AccessType as col_0_0_ from usermgmt_details usermgmtde0_ where (usermgmtde0_.AccessID in (select groupdetai1_.GroupID from groupdetail groupdetai1_ where groupdetai1_.UserID=?)) and (usermgmtde0_.AccessNodes like ?) 0 418 2 36 12 0.00
graphselect psd.ProbeSchedulerID as ProbeSchedulerID from probescheduledetail psd inner join probemaster pm on pm.probeid=psd.probeid inner join inventorymaster i on i.siteid=pm.siteid and psd.probeschedulerid=i.systemid and i.managenode=1 and psd.TaskTypeID=1 and psd.MonitoringID=4 and i.SiteID = 1 0 648 1 112 5 0.00
graphinsert into softwaremeterdetail (siteid,systemid) select DISTINCT smsr.siteid,smsr.systemid from softwaremeterstatusrecord smsr left join softwaremeterdetail smd on smd.siteid=smsr.siteid and smd.systemid=smsr.systemid where smsr.siteid=1 and smd.systemid is null; 0 648 1 95 5 0.00
graphselect distinct bj.SchedularID, bj.SystemID from jobsmasterlookup jm, BackupJobDetails bj where bj.SchedularID=jm.schedularid and jm.siteid=bj.siteid and jm.siteid= 1 0 648 1 93 6 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=76 0 204 5 330 29 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=75) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 187 6 209 15 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=4 0 517 2 245 12 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=1688 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 684 1 142 7 0.00
graphCall Update_CMDB_Stock_Quantity ( 787170,133, 134, 135,132 ); -- Query should return value 0 2 568 634 93 0.00
graphselect this_.UserID as UserID1_333_0_, this_.tfauth_status as tfauth_s2_333_0_, this_.DeletionAllowed as Deletion3_333_0_, this_.DomainID as DomainID4_333_0_, this_.Guid as Guid5_333_0_, this_.isAvailable as isAvaila6_333_0_, this_.IsFirstLogIn as IsFirstL7_333_0_, this_.IsLoginAllowed as IsLoginA8_333_0_, this_.login_failed_attempt as login_fa9_333_0_, this_.NotifiedAlertCount as Notifie10_333_0_, this_.OUName as OUName11_333_0_, this_.Password as Passwor12_333_0_, this_.Server as Server13_333_0_, this_.SystemID as SystemI14_333_0_, this_.UserName as UserNam15_333_0_, this_.UserPreSyncStatus as UserPre16_333_0_, this_.UserStatus as UserSta17_333_0_, this_.whenChanged as whenCha18_333_0_ from userdetails this_ where this_.UserID=? 0 440 2 57 11 0.00
graphselect sdstatesfi0_.StateInputId as StateInp6_279_0_, sdstatesfi0_.StateLookupId as StateLoo1_280_0_, sdstatesfi0_.StateLookupId as StateLoo1_280_1_, sdstatesfi0_.DisplayName as DisplayN2_280_1_, sdstatesfi0_.isMandatory as isMandat3_280_1_, sdstatesfi0_.isVisible as isVisibl4_280_1_, sdstatesfi0_.Parameter as Paramete5_280_1_, sdstatesfi0_.StateInputId as StateInp6_280_1_ from sd_states_fixedfields_permissions sdstatesfi0_ where sdstatesfi0_.StateInputId=? 0 770 1 260 10 0.00
graphselect configparamvalue, details.taskconfigid as TaskConfigID from agenttaskconfigdetails details inner join agenttaskconfigmaster master on master.taskconfigid = details.taskconfigid and master.taskid = 1 and configparamid = 1 0 648 1 117 6 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=9) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 168 6 42 9 0.00
graphselect count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? 0 221 4 559 39 0.00
graphselect LocationName from servicedesklocationmaster where LocationID=442 0 370 2 212 14 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=22) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 165 6 31 5 0.00
graphSelect group_concat(ProfileID) as ProfileIds from imsprofilevalues where ColumnID=210 and ProfileValues=1 and SiteID= ? 0 648 1 177 8 0.00
graphSELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=2271 0 368 2 336 19 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=6 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 650 1 134 9 0.00
graphSELECT ProjectName FROM sd_project_master where ProjectID =1 0 580 1 182 9 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='396210' LIMIT 1),'No') AS attribute6 0 2 518 523 6 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=11 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 668 1 195 10 0.00
graphDELETE smsr FROM softwaremeterstatusrecord smsr INNER JOIN inventorymaster i ON i.siteid=smsr.siteid and i.systemid=smsr.systemid where smsr.siteid=1 and i.Managenode !=1 0 648 1 73 4 0.00
graph SELECT srml.timeZone FROM ServiceReqMaster_Lookup srml WHERE srml.userName in ( SELECT ud.userName FROM UserDetails ud WHERE ud.userId = ? ) limit ? 0 944 1 32 2 0.00
graphselect assetstatu_.AssetStatus_ID, assetstatu_.SiteID, assetstatu_.ActionPerformedBy as ActionPe3_48_, assetstatu_.AssetID as AssetID4_48_, assetstatu_.FilterID as FilterID5_48_, assetstatu_.ItemTypeID as ItemType6_48_, assetstatu_.Project as Project7_48_, assetstatu_.TimePeriod as TimePeri8_48_, assetstatu_.UserID as UserID9_48_ from assetstatus assetstatu_ where assetstatu_.AssetStatus_ID=? and assetstatu_.SiteID=? 0 175 5 705 53 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=1 0 529 1 144 8 0.00
graphSELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=10 0 437 2 162 11 0.00
graphselect sdstatesma1_.StateId as col_0_0_, sdstatesma1_.StateName as col_1_0_ from sd_states_fixedfields sdstatesfi0_ cross join sd_statesmaster sdstatesma1_ where sdstatesfi0_.StateID=sdstatesma1_.StateId and sdstatesfi0_.Input='App ID' and sdstatesma1_.ProjectID=? 0 424 2 80 6 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='207124' LIMIT 1),'No') AS attribute6 0 2 502 506 5 0.00
graphSelect SettingValue from configsettings where SettingKEY='SMTP_ADDRESS' 0 643 1 98 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=422 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 345 2 159 14 0.00
graphSelect SettingValue from configsettings where SettingKEY='MAX_ALERTS_TO_SEND' 0 594 1 286 13 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Waiting for Dispatch Information' 0 290 3 304 20 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559340,'SLA',"PopulateSMSInfo(559340,75,now())",now()) 0 3 320 946 541 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=48 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 720 1 60 5 0.00
graphDelete smd from softwaremeterdetail smd left join softwaremeterstatusrecord smsr on smd.siteid=smsr.siteid and smd.systemid=smsr.systemid where smd.siteid=1 and smsr.siteid is null; 0 648 1 114 5 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=2 0 234 4 309 26 0.00
graphselect SettingValue from configsettings where SettingKEY='SERVICEDESK_OWNER_DISPLAY_FOR_USERS' 0 591 1 64 5 0.00
graphCall Update_CMDB_Stock_Quantity ( 785707,133, 134, 135,132 ); -- Query should return value 0 1 944 944 0 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 552 1 172 9 0.00
graphselect count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 302 3 143 12 0.00
graph SELECT sb.bookmarkid,sb.name,sb.color FROM sd_bookmarks sb, sd_bookmark_details sbd WHERE sb.bookmarkid = sbd.bookmarkid and sb.projectid = ? and sb.userid = ? group by sb.name 0 194 4 359 27 0.00
graphDELETE smsr FROM softwaremeterstatusrecord smsr LEFT JOIN inventorymaster i ON i.siteid=smsr.siteid and i.systemid=smsr.systemid where smsr.siteid=1 and i.systemid is null 0 648 1 67 3 0.00
graphSELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=8 0 437 2 90 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=54 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 783 1 40 3 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,14,19,10,6,37,20)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 152 5 132 12 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 18)) and sdprojectr0_.AccessValue=17 0 647 1 71 4 0.00
graphselect sdsearchpr0_.ProfileDetailsID as ProfileD1_252_, sdsearchpr0_.ParameterID as Paramete2_252_, sdsearchpr0_.ParameterValue as Paramete3_252_, sdsearchpr0_.ProfileID as ProfileI4_252_ from sd_searchprofiles_details sdsearchpr0_ where sdsearchpr0_.ProfileID=? and sdsearchpr0_.ParameterValue<>? 0 435 2 94 8 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2270 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 414 2 156 9 0.00
graphSelect DATE_FORMAT(now(), '%Y-%m-%d %H:%i:%s') 0 732 1 73 5 0.00
graphSelect SettingValue from configsettings where SettingKEY='SMTP_AUTH_ENABLE' 0 643 1 43 5 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,14,37,17,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 175 5 49 4 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='140001' LIMIT 1),'No') AS attribute6 0 2 436 441 7 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2252 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 396 2 175 13 0.00
graphselect usermgmtde0_.SettingAccess as col_0_0_ from usermgmt_details usermgmtde0_ where usermgmtde0_.AccessID in (select groupdetai1_.GroupID from groupdetail groupdetai1_ where groupdetai1_.UserID=?) 0 648 1 11 7 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2266 0 838 1 80 4 0.00
graphSELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=9 0 437 1 140 9 0.00
graphSelect ID,ProjectID,ServiceID,Category,SubCategory,LocationID,DepartmentID,Title,Description,SubmittedBy,SubmittedThrough,ReferenceID,CcMailId,UrgencyID,ImpactID,IncidentType,DerivedField1,DerivedField2,DerivedField3,AssetNumber,HTMLDescription from sd_autorecordoperations_master where ModuleType=1 and Status=0 0 267 3 61 7 0.00
graphselect distinct sdprojectr1_.ProjectID as col_0_0_, sdprojectm4_.ProjectName as col_1_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID, sd_project_master sdprojectm4_ where sdprojectr1_.ProjectID=sdprojectm4_.ProjectID and sdprojectr0_.UserID=? and sdprojectm4_.Status=0 order by sdprojectm4_.DisplayOrder ASC, col_0_0_ 0 351 2 93 9 0.00
graphSelect SettingValue from configsettings where SettingKEY='FROM_ADDRESS' 0 643 1 30 5 0.00
graph SELECT DISTINCT pm.ProjectID, pm.ProjectName FROM sd_project_master pm,sd_project_roles pr,sd_project_roles_details prd ,sd_project_roles_access pra where pm.Status=0 and pm.ProjectID=pr.ProjectID and pr.ProjectRoleID=prd.ProjectRoleID and prd.UserID = ? and prd.ProjectRoleID=pra.ProjectRoleID and pra.accessvalue = ? union SELECT sdpm.ProjectID , sdpm.ProjectName FROM sd_project_master sdpm , sd_project_details sdpd where sdpm.Status=0 and sdpm.ProjectID=sdpd.ProjectID and (sdpd.ParameterID=1 or sdpd.ParameterID=5) and sdpd.ParameterValue = ? 0 486 1 10 3 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2266 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 534 1 266 12 0.00
graphselect "Kit doesnt exist in CIMS" as attribute6 0 935 0 53 3 0.00
graphSelect SettingValue from configsettings where SettingKEY='BLOCK_POWERED_BY_LINK' 0 594 1 80 6 0.00
graphselect DepartmentName from departmentmaster where DepartmentID=2 0 124 6 242 28 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2252 0 754 1 194 7 0.00
graphSELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='822118' LIMIT 1),'No') AS attribute6 0 2 404 410 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2252 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 384 2 161 10 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 652 1 74 5 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2236 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 264 3 199 15 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 19 0 320 2 204 14 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 491 1 140 8 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Assign to Other Branch' 0 360 2 101 7 0.00
graphselect sdprojectm0_.ProjectID as col_0_0_, sdprojectm0_.ProjectName as col_1_0_ from sd_project_master sdprojectm0_ cross join sd_project_details sdprojectd1_ where sdprojectd1_.ParameterID=3 and sdprojectd1_.ParameterValue=? and sdprojectd1_.ProjectID=sdprojectm0_.ProjectID and sdprojectm0_.Status=0 and (sdprojectm0_.ProjectID in (select distinct sdprojectr2_.ProjectID from sd_project_roles sdprojectr2_ cross join sd_project_roles_details sdprojectr3_ where sdprojectr2_.ProjectRoleID=sdprojectr3_.ProjectRoleID and sdprojectr3_.UserID=?)) order by sdprojectm0_.ProjectID 0 324 2 243 13 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2271 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 673 1 131 5 0.00
graphSELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='Technician' 0 437 1 135 8 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 865 0 7 3 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=1962 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 615 1 47 3 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1688 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 407 1 124 9 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Generate Invoice' 0 330 2 116 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=422 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 647 1 42 2 0.00
graphselect count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 433 1 110 5 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=872 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 410 1 128 8 0.00
graphSELECT FullName FROM usermgmt_master where UserID=872 0 592 1 66 5 0.00
graphSelect SettingValue from configsettings where SettingKEY='SAPPHIREIMS_URL' 0 594 1 180 8 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=24 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 236 2 118 14 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=72 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 410 1 103 7 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=73) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,14,37,17,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 91 7 137 17 0.00
graphselect sdtemplate0_.id as id1_285_0_, sdtemplate0_.attachment_name as attachme2_285_0_, sdtemplate0_.name as name3_285_0_, sdtemplate0_.project_id as project_6_285_0_, sdtemplate0_.template as template4_285_0_, sdtemplate0_.type as type5_285_0_ from sd_template sdtemplate0_ where sdtemplate0_.id=? 0 244 2 57 5 0.00
graphselect sdstaterol0_.ParameterValue as col_0_0_ from sd_state_roles sdstaterol0_ where sdstaterol0_.Parameter=1 and sdstaterol0_.ProjectID=1 and sdstaterol0_.StateID=82 0 239 2 229 15 0.00
graphselect assetflowd0_.FlowDetailsID as FlowDeta1_29_, assetflowd0_.SiteID as SiteID2_29_, assetflowd0_.ModuleID as ModuleID3_29_, assetflowd0_.Value as Value4_29_ from assetflowdetails assetflowd0_ where assetflowd0_.ModuleID=? and assetflowd0_.SiteID=? 0 526 1 40 4 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,14,37,17,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 175 3 30 3 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=82) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,6,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 120 5 78 7 0.00
graphselect * from groupdetail where UserID = ? and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = ? )) 0 418 1 12 6 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 174 3 151 15 0.00
graphSelect SettingValue from configsettings where SettingKEY='SMTP_PORT' 0 643 1 43 4 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201 -N4-MVB-Lucknow') limit 1
0 89 7 255 26 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=59 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 542 1 88 4 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,19,37,14,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 82 7 140 21 0.00
graphSELECT assetvalue AS attribute6 FROM assetdetails WHERE itemdetailsid = 516 AND itemtypeid = 20030; 0 594 1 75 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243541/INV/10/24/1' 0 776 0 67 3 0.00
graphSELECT ParameterValue FROM sd_notification_details where NotificationID=291 and ParameterType=11 0 290 2 115 9 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=82) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,6,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 120 5 37 5 0.00
graphSELECT FullName FROM usermgmt_master where UserID=422 0 351 1 73 7 0.00
graphDELETE FROM notify_userids_mailids WHERE AlertSentType=9 and Retries >= 4 0 62 10 161 28 0.00
graphSELECT count(*) FROM sd_additionalparams_access_details where FIELDID= ? and FieldAccessCategory=1 and (AccessID in (?) or AccessID=0) 0 800 0 3 1 0.00
graphselect sdworkgrou0_.WorkGroupID as WorkGrou4_298_0_, sdworkgrou0_.WorkGroupDetailsID as WorkGrou1_297_0_, sdworkgrou0_.WorkGroupDetailsID as WorkGrou1_297_1_, sdworkgrou0_.WorkGroupID as WorkGrou4_297_1_, sdworkgrou0_.WorkGroupType as WorkGrou2_297_1_, sdworkgrou0_.WorkGroupValue as WorkGrou3_297_1_ from sd_workgroupdetails sdworkgrou0_ where sdworkgrou0_.WorkGroupID=? 0 647 0 1 2 0.00
graphCall Update_CMDB_Stock_Quantity ( 787056,133, 134, 135,132 ); -- Query should return value 0 1 627 627 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2271 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 506 1 82 4 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 490 1 107 5 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 19 , 10 , 16)) and sdprojectr0_.AccessValue=17 0 256 2 250 16 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=14 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 244 2 181 15 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Assigned to Logistic Workgroup' 0 350 1 25 4 0.00
graphdelete from sd_servicereq_additionalparams where ProjectID=? and ProblemID=? and (FIELDID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) 0 239 2 86 6 0.00
graphSELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='KB Manager' 0 290 2 244 15 0.00
graphSELECT ParameterValue FROM sd_notification_details where NotificationID=291 and ParameterType=12 0 290 2 31 9 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2048 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 300 1 198 12 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 453 1 136 6 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2234 OR Owner = 2234 OR ( ApprovalManager = 2234 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2234 ) OR ProxySubmittedBy = 2234 ) and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC limit ?
0 7 85 259 85 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2272 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 166 3 271 21 0.00
graphselect sdattachme0_.AttachmentID as Attachme1_183_, sdattachme0_.Access as Access2_183_, sdattachme0_.Attachment as Attachme3_183_, sdattachme0_.AttachmentName as Attachme4_183_, sdattachme0_.Comment as Comment5_183_, sdattachme0_.DisplayType as DisplayT6_183_, sdattachme0_.FieldID as FieldID7_183_, sdattachme0_.ProblemId as Problem12_183_, sdattachme0_.StateID as StateID8_183_, sdattachme0_.Time as Time9_183_, sdattachme0_.Type as Type10_183_, sdattachme0_.UserID as UserID11_183_ from sd_attachmentdetails sdattachme0_ where sdattachme0_.ProblemId=? and (sdattachme0_.DisplayType in (0 , 1)) and sdattachme0_.Access<>1 0 298 1 23 10 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2272 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 281 2 141 10 0.00
graphCall Update_CMDB_Stock_Quantity ( 787419,133, 134, 135,132 ); -- Query should return value 0 1 579 579 0 0.00
graphselect count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ?)) and sdprojectr0_.AccessValue=? 0 351 1 48 4 0.00
graphinsert into userlogindetails (IPAddress, LoggedInTime, login_type, time_spent, Type, Userid) values (?, ?, ?, ?, ?, ?) 0 159 3 109 10 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=82 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 187 3 113 14 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 19 , 37 , 14 , 7)) and sdprojectr0_.AccessValue=17 0 407 1 100 7 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20)) and sdprojectr0_.AccessValue=17 0 449 1 59 5 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2271 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 318 1 155 10 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2248 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 262 2 68 7 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=872 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 346 1 191 10 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 14 , 19 , 10 , 6 , 37 , 20)) and sdprojectr0_.AccessValue=17 0 399 1 128 6 0.00
graphSELECT ad.assetvalue AS attribute6,ad.assetvalue AS attribute7 FROM assetmaster am INNER JOIN assetdetails ad ON am.assetid=ad.assetid INNER JOIN assetdetails ad1 ON am.assetid=ad1.assetid WHERE am.itemtypeid=20025 AND am.status=0 AND ad.itemdetailsid=450 AND ad1.itemdetailsid=449 AND ad1.assetvalue='Devices' 0 146 3 134 12 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 459 1 53 4 0.00
graphSelect CategoryId,CategoryName from sd_categorymaster sdcm, sd_service_parameters_details sdspd where parameterid =1 and sdcm.categoryId = sdspd.Parametervalue and sdcm.status = 0 and sdcm.projectId = 1 and CategoryName like '%%' and ServiceId in (11) order by CategoryName 0 193 2 89 9 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2236 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 270 1 109 8 0.00
graphselect profileid, dataid, Systemid, applicationid from addm_application_details where resourcestatus = 0 and length(profileid)> 0 0 320 1 84 7 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 607 0 8 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235150/INV/09/23/1' 0 388 1 187 9 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20 , 6 , 14 , 37 , 17 , 7)) and sdprojectr0_.AccessValue=17 0 346 1 210 11 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2048 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 256 2 112 9 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,14,19,10,6,37,20)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 152 3 20 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246585/INV/10/24/1' 0 582 0 51 2 0.00
graphinsert into assetmaster (AcceptanceTemplate, AssetCreationTime, AssetDenyRemarks, AssetImportTempID, AssetNumber, AuditStatus, AuditTemplate, Department, ExtensionNo, FilterID, IsArchived, IsChildAsset, ItemTypeID, Lastupdatedtime, Location, MappingKeyValueOne, MappingKeyValueTwo, ParentAsset, Project, SiteID, SiteName, Status, SystemID, SystemName, tempSystemID, UserApproveStatus, UserID) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) 0 175 2 165 14 0.00
graphCall Update_CMDB_Stock_Quantity ( 786120,133, 134, 135,132 ); -- Query should return value 0 1 507 507 0 0.00
graphselect count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ?)) and sdfixedfil0_.ProjectID=? 0 274 1 85 5 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Branch Approved' 0 197 2 100 9 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253977/INV/03/25/1 ' 0 388 1 133 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235119/INV/09/23/1' 0 388 1 188 9 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=1690 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 306 1 41 3 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=1962 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 304 1 68 5 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2270 0 300 1 125 8 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11240938/INV/11/24/1' 0 582 0 17 2 0.00
graphCall Update_CMDB_Stock_Quantity ( 787358,133, 134, 135,132 ); -- Query should return value 0 2 242 267 34 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2256 0 240 2 70 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246415/INV/10/24/1' 0 388 1 157 8 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243487/INV/10/24/1' 0 388 1 127 6 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 6 , 17)) and sdprojectr0_.AccessValue=17 0 506 0 64 3 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2236 0 216 2 117 9 0.00
graphCall Update_CMDB_Stock_Quantity ( 787019,133, 134, 135,132 ); -- Query should return value 0 2 230 236 7 0.00
graphselect sdprojectt1_.ProjectTypeName as col_0_0_ from sd_project_details sdprojectd0_ cross join sd_projecttype_master sdprojectt1_ where sdprojectd0_.ParameterID=3 and sdprojectd0_.ProjectID=? and sdprojectd0_.ParameterValue=sdprojectt1_.ProjectTypeID 0 288 1 86 6 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201 -N2-MVB-Lucknow') limit 1
0 94 4 32 4 0.00
graphCall Update_CMDB_Stock_Quantity ( 786361,133, 134, 135,132 ); -- Query should return value 0 2 228 235 9 0.00
graphselect sdprojectr1_.ProjectID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID cross join sd_project_master sdprojectm4_ where sdprojectr1_.ProjectID=sdprojectm4_.ProjectID and sdprojectr0_.UserID=? and sdprojectm4_.Status=0 limit ? 0 466 0 48 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02252480/INV/02/25/1' 0 388 1 178 9 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246427/INV/10/24/1' 0 388 1 158 8 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 10 0 320 1 76 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246536/INV/10/24/1' 0 388 1 52 4 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=59 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 167 2 257 19 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 17 0 320 1 66 4 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=78 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 0 197 2 217 16 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=5 0 234 1 192 12 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246472/INV/10/24/1' 0 388 1 86 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12249331/INV/12/24/1' 0 388 1 94 5 0.00
graphselect DepartmentName from departmentmaster where DepartmentID=4 0 140 3 14 12 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246581/INV/10/24/1' 0 388 1 67 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246872/INV/10/24/1' 0 388 1 96 5 0.00
graphselect sdservicer0_.RequestID as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? 0 330 1 17 11 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07251836/INV/07/25/1' 0 386 1 73 5 0.00
graphSelect Kit_History_Details_Data_Population(787798,3) as attribute4 0 1 427 427 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2254 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 385 1 47 2 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2266 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 399 1 27 2 0.00
graph Select getbsmrolebasedsystems(?,?,?,?,?) 0 405 1 17 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12242858/INV/12/24/1 ' 0 388 1 49 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243322/INV/10/24/1' 0 388 1 131 6 0.00
graphselect LocationName from servicedesklocationmaster where LocationID=392 0 82 5 206 24 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246474/INV/10/24/1' 0 388 1 61 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12242758/INV/12/24/1' 0 388 1 41 3 0.00
graphselect assetstatu0_.AssetStatus_ID as AssetSta1_48_, assetstatu0_.SiteID as SiteID2_48_, assetstatu0_.ActionPerformedBy as ActionPe3_48_, assetstatu0_.AssetID as AssetID4_48_, assetstatu0_.FilterID as FilterID5_48_, assetstatu0_.ItemTypeID as ItemType6_48_, assetstatu0_.Project as Project7_48_, assetstatu0_.TimePeriod as TimePeri8_48_, assetstatu0_.UserID as UserID9_48_ from assetstatus assetstatu0_ where assetstatu0_.AssetID=? order by assetstatu0_.AssetStatus_ID desc limit ? 0 175 2 195 14 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243368/INV/10/24/1' 0 388 1 46 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235705/INV/09/23/1' 0 194 2 108 11 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122410184/INV/12/24/1 ' 0 388 1 55 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246598/INV/10/24/1' 0 388 1 82 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246452/INV/10/24/1' 0 388 1 42 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257421/INV/07/25/1' 0 386 1 43 3 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Logistic Self Assign' 0 204 1 56 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246372/INV/10/24/1' 0 388 1 140 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241427/INV/12/24/1' 0 388 1 124 6 0.00
graph select settingValue from configsettings where settingkey = 'ATTACHMENTSPATH' 0 244 1 126 8 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246460/INV/10/24/1' 0 388 1 106 5 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 11 0 320 1 39 3 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 6 , 20 , 19)) and sdprojectr0_.AccessValue=17 0 384 1 31 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243435/INV/10/24/1' 0 388 0 49 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243272/INV/10/24/1' 0 388 0 40 2 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Inventory Updated' 0 169 2 113 9 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257632/INV/02/25/1 ' 0 388 0 36 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246629/INV/10/24/1' 0 388 0 38 2 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=82 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 0 239 1 223 14 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08250513/INV/08/25/1' 0 193 1 194 14 0.00
graphSELECT FullName FROM usermgmt_master where UserID=1962 0 308 1 22 4 0.00
graphCall Update_CMDB_Stock_Quantity ( 786859,133, 134, 135,132 ); -- Query should return value 0 1 368 368 0 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2272 0 151 2 70 9 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='900213-GUJ14-Changodar GIDC') limit 1
0 78 4 17 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246448/INV/10/24/1' 0 388 0 45 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243371/INV/10/24/1' 0 388 0 44 2 0.00
graphselect WORKFLOW_CATEGORY_VALUE from sd_workflowdetail where StateMovementID=? and WORKFLOW_CATEGORYID=? 0 490 0 3 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246644/INV/10/24/1' 0 388 0 57 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10233902/INV/10/23/1' 0 194 1 195 14 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246881/INV/10/24/1' 0 388 0 44 3 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(785593,1,25); -- Query should return value 0 1 353 353 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07256912/INV/07/25/1' 0 386 0 41 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257935/INV/01/25/1 ' 0 388 0 49 3 0.00
graphselect groupdetai0_.GroupID as col_0_0_ from groupdetail groupdetai0_ where groupdetai0_.UserID=? 0 391 0 15 2 0.00
graphSELECT pm.ProjectID FROM sd_project_master pm,sd_project_details pd where pd.ParameterID=3 and pd.ParameterValue = ? and pd.ProjectID=pm.ProjectID and pm.Status=0 and pm.ProjectID in ( SELECT distinct(ProjectID) FROM sd_project_roles rm,sd_project_roles_details rd where rm.ProjectRoleID=rd.ProjectRoleID and rd.UserID = ?) 0 324 1 9 2 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? 0 360 0 5 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09240004/INV/09/24/1' 0 388 0 43 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246721/INV/10/24/1' 0 388 0 41 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07251036/INV/07/25/1 ' 0 386 0 36 2 0.00
graphSELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='Approval Manager' 0 290 1 12 4 0.00
graphselect this_.UserID as UserID1_333_0_, this_.tfauth_status as tfauth_s2_333_0_, this_.DeletionAllowed as Deletion3_333_0_, this_.DomainID as DomainID4_333_0_, this_.Guid as Guid5_333_0_, this_.isAvailable as isAvaila6_333_0_, this_.IsFirstLogIn as IsFirstL7_333_0_, this_.IsLoginAllowed as IsLoginA8_333_0_, this_.login_failed_attempt as login_fa9_333_0_, this_.NotifiedAlertCount as Notifie10_333_0_, this_.OUName as OUName11_333_0_, this_.Password as Passwor12_333_0_, this_.Server as Server13_333_0_, this_.SystemID as SystemI14_333_0_, this_.UserName as UserNam15_333_0_, this_.UserPreSyncStatus as UserPre16_333_0_, this_.UserStatus as UserSta17_333_0_, this_.whenChanged as whenCha18_333_0_ from userdetails this_ where this_.UserName=? and this_.UserStatus=? and this_.IsLoginAllowed=? 0 237 1 30 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243170/INV/10/24/1' 0 388 0 28 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240173/INV/12/24/1' 0 388 0 19 2 0.00
graphSelect Kit_History_Details_Data_Population(788007,3) as attribute4 0 1 340 340 0 0.00
graphSelect FIELD_DISPLAYNAME from sd_additionalparams where FIELDID=98 0 234 1 132 10 0.00
graphselect locationvi0_.LocationID as col_0_0_ from locationviewmaster locationvi0_ where locationvi0_.LocationParent=1 0 60 5 163 20 0.00
graphcall Fino_Order_invoice_number_generation(785629,159,106,169); -- Query should return value 0 1 338 338 0 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=5 0 234 1 150 10 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243377/INV/10/24/1' 0 388 0 32 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243195/INV/10/24/1' 0 388 0 39 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243399/INV/10/24/1' 0 388 0 47 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246380/INV/10/24/1' 0 388 0 41 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246655/INV/10/24/1' 0 388 0 32 1 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=9 0 169 1 115 9 0.00
graphselect modulename from asset_module_master where moduleid=? 0 372 0 108 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246678/INV/10/24/1' 0 388 0 39 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246368/INV/10/24/1' 0 388 0 34 1 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 17)) and sdprojectr0_.AccessValue=17 0 294 1 86 5 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2234 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 156 2 57 6 0.00
graphSelect FIELD_DISPLAYNAME from sd_additionalparams where FIELDID=171 0 234 1 103 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246641/INV/10/24/1' 0 388 0 30 2 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Transfer Kits to DMS' 0 169 1 90 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246388/INV/10/24/1' 0 388 0 38 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243279/INV/10/24/1' 0 388 0 45 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510165/INV/06/25/1 ' 0 386 0 31 1 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=7 0 234 1 127 8 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02254450/INV/02/25/1' 0 388 0 30 1 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20 , 6 , 19 , 37 , 14)) and sdprojectr0_.AccessValue=17 0 78 4 124 19 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=75 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 212 1 103 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253540/INV/03/25/1' 0 388 0 42 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01230088/INV/02/23/1' 0 194 1 60 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09231923/INV/09/23/1' 0 194 1 68 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243295/INV/10/24/1' 0 388 0 43 2 0.00
graphselect usermgmtde0_.AccessType as col_0_0_ from usermgmt_details usermgmtde0_ where usermgmtde0_.AccessID in (select groupdetai1_.GroupID from groupdetail groupdetai1_ where groupdetai1_.UserID=?) 0 215 1 26 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05254336/INV/05/25/1 ' 0 386 0 50 2 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2234 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 204 1 105 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05251143/INV/05/25/1 ' 0 194 1 162 11 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246855/INV/10/24/1' 0 388 0 44 2 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786230 and Slno=knowledge_store.Slno)) 0 8 38 276 96 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257567/INV/07/25/1' 0 386 0 30 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510858/INV/04/25/1' 0 388 0 39 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258207/INV/07/25/1 ' 0 193 1 135 10 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246431/INV/10/24/1' 0 388 0 33 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243557/INV/10/24/1' 0 388 0 20 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246442/INV/10/24/1' 0 388 0 26 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08252152/INV/08/25/1 ' 0 386 0 9 1 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ?)) 0 271 1 85 5 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=54 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 194 1 91 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243496/INV/10/24/1' 0 388 0 37 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259855/INV/06/25/1' 0 193 1 137 9 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (785624,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 295 295 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257499/INV/01/25/1 ' 0 388 0 15 1 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 6 , 7 , 18 , 20 , 10 , 14)) and sdprojectr0_.AccessValue=17 0 156 1 27 8 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256242/INV/03/25/1 ' 0 194 1 96 7 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Jharkhand' 0 95 3 52 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12249222/INV/12/24/1' 0 194 1 143 10 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246659/INV/10/24/1' 0 388 0 37 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246379/INV/10/24/1' 0 388 0 38 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246750/INV/10/24/1' 0 388 0 10 1 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786224,1,25); -- Query should return value 0 1 289 289 0 0.00
graphCall Update_CMDB_Stock_Quantity ( 787423,133, 134, 135,132 ); -- Query should return value 0 1 288 288 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244429/INV/12/24/1' 0 388 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246840/INV/10/24/1' 0 388 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07256935/INV/07/25/1' 0 386 0 12 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01255598/INV/01/25/1' 0 388 0 19 1 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=785200 0 4 71 282 140 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253537/INV/03/25/1' 0 388 0 10 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1962 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 294 0 22 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06232097/INV/06/23/1' 0 194 1 159 11 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246827/INV/10/24/1' 0 388 0 19 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246876/INV/10/24/1' 0 388 0 18 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243432/INV/10/24/1' 0 388 0 10 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246558/INV/10/24/1' 0 388 0 8 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243176/INV/10/24/1' 0 388 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246557/INV/10/24/1' 0 388 0 21 1 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Inventory Allocated' 0 169 1 92 7 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20 , 6 , 16)) and sdprojectr0_.AccessValue=17 0 166 1 37 4 0.00
graphselect assetitemt0_.ItemTypeID as ItemType1_35_0_, assetitemt0_.SiteID as SiteID2_35_0_, assetitemt0_.AssetModule_ID as AssetMod3_35_0_, assetitemt0_.cmdbViewPrefix as cmdbView4_35_0_, assetitemt0_.Description as Descript5_35_0_, assetitemt0_.Format as Format6_35_0_, assetitemt0_.IsDisplay as IsDispla7_35_0_, assetitemt0_.IsInBuilt as IsInBuil8_35_0_, assetitemt0_.ItemType as ItemType9_35_0_, assetitemt0_.MappingKeyType as Mapping10_35_0_ from assetitemtype_master assetitemt0_ where assetitemt0_.ItemTypeID=? and assetitemt0_.SiteID=? 0 175 1 11 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05257580/INV/05/25/1' 0 386 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246607/INV/10/24/1' 0 388 0 5 0 0.00
graphSelect Kit_History_Details_Data_Population(787389,3) as attribute4 0 45 5 28 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243515/INV/10/24/1' 0 388 0 10 1 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Jharkhand'
0 95 2 39 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10249696/INV/12/24/1' 0 388 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06232588/INV/07/23/1' 0 194 1 45 4 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2256 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 117 2 146 13 0.00
graphselect sdprojectd0_.ProjectDetailsID as col_0_0_, sdprojectd0_.ProjectID as col_1_0_, sdprojectd0_.ParameterID as col_2_0_, sdprojectd0_.ParameterValue as col_3_0_ from sd_project_details sdprojectd0_ inner join sd_project_master sdprojectm1_ on sdprojectd0_.ProjectID=sdprojectm1_.ProjectID where sdprojectm1_.ProjectID=sdprojectd0_.ProjectID and (sdprojectd0_.ParameterID=1 or sdprojectd0_.ParameterID=5) and sdprojectd0_.ParameterValue=? and sdprojectm1_.Status=0 0 162 1 21 3 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201-E3-MVB-Varanasi') limit 1
0 30 8 140 24 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786554 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 128 129 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557920,'SLA',"PopulateSMSInfo(557920,6,now())",now()) 0 6 42 253 103 0.00
graphselect sdservicer0_.RequestID as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? 0 292 0 80 4 0.00
graphSELECT um.UserID,um.EmailAddress,um.AccessID FROM usermgmt_master um,userdetails ud where um.UserID=2271 and um.UserID=ud.UserID and ud.UserStatus=0 0 180 1 19 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04254651/INV/04/25/1 ' 0 194 1 46 4 0.00
graphselect sdmenuname0_.MenuID as col_0_0_, sdmenuname0_.MenuName as col_1_0_, sdmenuname0_.Link as col_2_0_, sdmenuname0_.NewTab as col_3_0_ from sd_menunames sdmenuname0_ where sdmenuname0_.Type=2 and sdmenuname0_.Status=0 0 81 3 35 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251490/INV/06/25/1 ' 0 193 1 91 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01256772/INV/01/25/1 ' 0 194 1 83 6 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=8 0 364 0 8 1 0.00
graphCall Update_CMDB_Stock_Quantity ( 787325,133, 134, 135,132 ); -- Query should return value 0 1 253 253 0 0.00
graphSelect SubCategoryId,SubCategoryName from sd_subcategorymaster sdcm, sd_service_parameters_details sdspd where parameterid =2 and sdcm.SubCategoryId = sdspd.Parametervalue and sdcm.status = 0 and sdcm.projectId = 2 and SubCategoryName like '%%' and CategoryId in (37) order by SubCategoryName 0 36 7 9 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12224823/INV/12/22/1' 0 194 1 41 4 0.00
graphSELECT FullName FROM usermgmt_master where UserID=1690 0 245 1 23 2 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 150 1 43 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251492/INV/08/25/1' 0 386 0 15 0 0.00
graphselect dashboardc1_.Dashboardtype as col_0_0_, dashboardc0_.ModuleId as col_1_0_, dashboardc1_.DashboardName as col_2_0_, dashboardc0_.ClickFuntion as col_3_0_, dashboardc0_.TemplateId as col_4_0_, dashboardc1_.isCustomDashboard as col_5_0_, dashboardc0_.MacroId as col_6_0_, dashboardc0_.repositoryId as col_7_0_, dashboardc0_.colorCode as col_8_0_, dashboardc0_.chartType as col_9_0_, dashboardc0_.isMultiSeriesChart as col_10_0_, dashboardc0_.xaxisName as col_11_0_, dashboardc0_.yaxisName as col_12_0_, dashboardc0_.filters as col_13_0_, dashboardc0_.SummaryColNames as col_14_0_, dashboardc0_.ClickURL as col_15_0_, dashboardc0_.isVertical as col_16_0_ from dashboardconfiguration_details dashboardc0_, dashboardconfiguration dashboardc1_ where dashboardc0_.DashboardId=dashboardc1_.Dashboard_DetailsId and dashboardc0_.DashboardId=? 0 65 3 60 10 0.00
graphCall Update_CMDB_Stock_Quantity ( 786863,133, 134, 135,132 ); -- Query should return value 0 1 247 247 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2256 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 94 2 103 11 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 19 , 20)) and sdprojectr0_.AccessValue=17 0 167 1 56 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245133/INV/12/24/1' 0 194 1 86 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07259331/INV/07/25/1 ' 0 193 1 37 3 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787934 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 120 174 76 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672431 0 2 120 239 168 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05254481/INV/05/25/1' 0 386 0 3 0 0.00
graphSelect
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787362 And sm.ProjectID=1 limit 1
0 47 5 73 10 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787591'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='787591')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='787591' And sap.FieldID=132 And sap1.FieldID=108
0 1 235 235 0 0.00
graphCall Update_CMDB_Stock_Quantity ( 785797,133, 134, 135,132 ); -- Query should return value 0 1 234 234 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05237215/INV/08/23/1' 0 194 1 42 3 0.00
graphCall Update_CMDB_Stock_Quantity ( 786973,133, 134, 135,132 ); -- Query should return value 0 1 229 229 0 0.00
graphCall Update_CMDB_Stock_Quantity ( 787570,133, 134, 135,132 ); -- Query should return value 0 1 229 229 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250168/INV/01/25/1' 0 194 1 41 3 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787602,1,25); -- Query should return value 0 1 227 227 0 0.00
graphselect sdstatesfi0_.StateID as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.Input='Multi App ID' and sdstatesfi0_.StateID=? limit ? 0 214 1 27 2 0.00
graphCall Update_CMDB_Stock_Quantity ( 783032,133, 134, 135,132 ); -- Query should return value 0 1 224 224 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786740'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='786740')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786740'
0 1 223 223 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786705'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786705')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786705' And sap.FieldID=132 And sap1.FieldID=108
0 1 223 223 0 0.00
graphCall Update_CMDB_Stock_Quantity ( 785919,133, 134, 135,132 ); -- Query should return value 0 1 223 223 0 0.00
graphCall Update_CMDB_Stock_Quantity ( 786659,133, 134, 135,132 ); -- Query should return value 0 1 223 223 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255186/INV/06/25/1' 0 193 1 52 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244163/INV/12/24/1' 0 194 1 46 4 0.00
graphselect this_.AttachmentID as Attachme1_183_0_, this_.Access as Access2_183_0_, this_.Attachment as Attachme3_183_0_, this_.AttachmentName as Attachme4_183_0_, this_.Comment as Comment5_183_0_, this_.DisplayType as DisplayT6_183_0_, this_.FieldID as FieldID7_183_0_, this_.ProblemId as Problem12_183_0_, this_.StateID as StateID8_183_0_, this_.Time as Time9_183_0_, this_.Type as Type10_183_0_, this_.UserID as UserID11_183_0_ from sd_attachmentdetails this_ where this_.AttachmentID=? 0 64 3 39 13 0.00
graphCall Update_CMDB_Stock_Quantity ( 786822,133, 134, 135,132 ); -- Query should return value 0 1 222 222 0 0.00
graphCall Update_CMDB_Stock_Quantity ( 786626,133, 134, 135,132 ); -- Query should return value 0 1 220 220 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08231544/INV/08/23/1' 0 194 1 26 2 0.00
graphselect sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=82 0 239 0 27 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03257502/INV/03/25/1' 0 194 1 50 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10232542/INV/10/23/1' 0 194 1 42 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11234348/INV/11/23/1' 0 194 1 47 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236873/INV/09/23/1' 0 194 1 60 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235496/INV/10/23/1' 0 194 1 69 5 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781696 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 108 203 134 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=70 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 0 158 1 66 6 0.00
graphselect sdencldeta1_.Access as col_0_0_ from sd_servicerequest_history sdauditlog0_ cross join sd_encldetails sdencldeta1_ where sdencldeta1_.ProblemId=? and sdencldeta1_.ProblemId=sdauditlog0_.ProblemId and sdauditlog0_.NewStateID=? and sdencldeta1_.EnclName='Generate Invoice_Enclosure' and sdencldeta1_.Access<>0 and sdauditlog0_.CurrentTime=sdencldeta1_.EnclSubmittedTime 0 26 8 121 24 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11224024/INV/12/22/1' 0 194 1 41 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07254056/INV/07/25/1 ' 0 193 1 45 3 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='785961'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='785961')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='785961' And sap.FieldID=132 And sap1.FieldID=108
0 1 211 211 0 0.00
graphSELECT AccessType FROM usermgmt_details where AccessID in (1,5) 0 150 1 11 9 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='900274-Warje') limit 1
0 44 4 24 3 0.00
graphSELECT FullName FROM usermgmt_master where UserID=2248 0 126 1 34 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240477/INV/12/24/1' 0 194 1 50 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251824/INV/08/25/1' 0 193 1 54 4 0.00
graphSelect Kit_History_Details_Data_Population(786309,3) as attribute4 0 1 207 207 0 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 1 0 104 1 39 6 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2248 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 62 3 100 14 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244594/INV/12/24/1' 0 194 1 43 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250021/INV/01/25/1' 0 63 3 162 20 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256049/INV/03/25/1 ' 0 194 1 40 3 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 210 0 2 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257511/INV/01/25/1 ' 0 194 1 55 4 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2265 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 133 1 74 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510804/INV/07/25/1 ' 0 193 1 33 2 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=76) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,6,20,19)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 43 4 21 3 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 294 0 1 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (786575,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 197 197 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06256241/INV/06/25/1 ' 0 193 1 42 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03243701/INV/03/24/1' 0 194 1 47 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258521/INV/02/25/1 ' 0 194 1 36 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122410188/INV/12/24/1 ' 0 194 1 44 3 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=3 0 234 0 44 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240426/INV/12/24/1' 0 194 0 45 3 0.00
graphcall Fino_GRN_Number_Generation(787400,108,284); -- Query should return value 0 1 192 192 0 0.00
graphselect sitedetail0_.IsServer as col_0_0_, sitedetail0_.SiteID as col_1_0_ from sitedetail sitedetail0_ 0 162 1 11 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510474/INV/06/25/1 ' 0 193 0 51 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10245854/INV/10/24/1' 0 194 0 46 3 0.00
graphUpdate sd_servicereqmaster sm inner join sd_servicereq_additionalparams sdp on sm.problemid=sdp.problemid inner join kit_details kt on sm.requestid=kt.sapphire_child_reqid inner Join (select am.assetid,am.itemtypeid,ad.assetvalue as 'Subbranchcode',ad1.assetvalue As 'LocationCode' from assetmaster am inner join assetdetails ad on ad.assetid=am.assetid inner join assetdetails ad1 on ad1.assetid=am.assetid where am.status=0 and am.itemtypeid=20009 and ad.itemdetailsid=166 and ad1.itemdetailsid=163)temp on temp.Subbranchcode=sdp.data set location=temp.LocationCode,Acknowledged_DateTime=CURDATE() where kt.kit_number='71898325' and sdp.fieldid=185 and sm.projectid=1 0 2 94 131 51 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07252671/INV/07/25/1 ' 0 193 0 41 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07242166/INV/07/24/1' 0 194 0 40 3 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787209 and Slno=knowledge_store.Slno)) 0 28 6 75 17 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250073/INV/06/25/1 ' 0 193 0 43 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256141/INV/03/25/1 ' 0 194 0 39 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10233271/INV/11/23/1' 0 194 0 24 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236786/INV/09/23/1' 0 194 0 38 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240136/INV/12/24/1' 0 194 0 19 1 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787212,1,25); -- Query should return value 0 1 185 185 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09237987/INV/10/23/1' 0 194 0 30 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236301/INV/10/23/1' 0 194 0 30 2 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=14 0 169 1 8 2 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786549 0 4 45 178 88 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510464/INV/05/25/1' 0 193 0 37 2 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785922 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n1%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=785922 and fieldid=132) limit 1 0 1 180 180 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08250011/INV/08/25/1' 0 193 0 42 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05240663/INV/05/24/1' 0 194 0 37 2 0.00
graphselect this_.HistoryID as HistoryI1_266_0_, this_.access as access2_266_0_, this_.ActionPerformedBy as ActionPe3_266_0_, this_.ChildOf as ChildOf4_266_0_, this_.CurrentTime as CurrentT5_266_0_, this_.FIELDID as FIELDID6_266_0_, this_.NatureOfChange as NatureOf7_266_0_, this_.NewStateID as NewState8_266_0_, this_.NewValue as NewValue9_266_0_, this_.OldStateID as OldStat10_266_0_, this_.OldValue as OldValu11_266_0_, this_.Parameter as Paramet12_266_0_, this_.ProblemId as Problem14_266_0_, this_.userId as userId13_266_0_ from sd_servicerequest_history this_ where this_.ProblemId=? and this_.ChildOf=? order by this_.HistoryID asc 0 50 3 18 3 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786572 0 4 44 178 88 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234574/INV/10/23/1' 0 194 0 41 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12226551/INV/12/22/1' 0 194 0 37 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01253892/INV/01/25/1' 0 194 0 38 2 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787695 and Slno=knowledge_store.Slno)) 0 16 11 162 40 0.00
graphselect distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? 0 114 1 9 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243000/INV/12/24/1' 0 194 0 36 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12222386/INV/12/22/1' 0 194 0 42 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235232/INV/11/23/1' 0 194 0 41 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12246321/INV/12/24/1' 0 194 0 38 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243488/INV/12/24/1' 0 194 0 52 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231706/INV/10/23/1' 0 194 0 27 2 0.00
graphSELECT COUNT(*) FROM sd_project_roles sd_pr INNER JOIN sd_project_roles_details sd_prd ON sd_pr.ProjectRoleID=sd_prd.ProjectRoleID WHERE sd_pr.ProjectID=? AND sd_pr.RoleName='Approval Manager' AND sd_prd.UserID=? 0 250 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05257593/INV/05/25/1' 0 193 0 23 2 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=27) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 31 5 29 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236253/INV/10/23/1' 0 194 0 36 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12249941/INV/01/25/1' 0 194 0 36 2 0.00
graphSelect Kit_History_Details_Data_Population(786565,3) as attribute4 0 1 172 172 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256123/INV/02/25/1 ' 0 194 0 40 2 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786439 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 85 169 118 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03255975/INV/03/25/1' 0 194 0 39 2 0.00
graphselect sdquickcal0_.TemplateID as col_0_0_, sdquickcal0_.TemplateName as col_1_0_, sdquickcal0_.DisplayImage as col_2_0_ from sd_quickcalltemplates_master sdquickcal0_ where sdquickcal0_.Display=1 order by sdquickcal0_.DisplayOrder asc 0 76 2 28 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11232834/INV/11/23/1' 0 63 2 125 15 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 80 2 129 14 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04252737/INV/04/25/1 ' 0 194 0 35 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234974/INV/10/23/1' 0 194 0 32 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510147/INV/03/25/1 ' 0 194 0 42 3 0.00
graphSelect Kit_History_Details_Data_Population(787672,3) as attribute4 0 1 167 167 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578592,'SLA',"PopulateSMSInfo(578592,76,now())",now()) 0 3 55 161 91 0.00
graphselect sdworkflow0_.StateMovementID as StateMov4_296_0_, sdworkflow0_.SdWorkFlowDetailId as SdWorkFl1_295_0_, sdworkflow0_.SdWorkFlowDetailId as SdWorkFl1_295_1_, sdworkflow0_.StateMovementID as StateMov4_295_1_, sdworkflow0_.WORKFLOW_CATEGORYID as WORKFLOW2_295_1_, sdworkflow0_.WORKFLOW_CATEGORY_VALUE as WORKFLOW3_295_1_ from sd_workflowdetail sdworkflow0_ where sdworkflow0_.StateMovementID=? 0 190 0 1 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250893/INV/06/25/1' 0 193 0 29 2 0.00
graphSelect Kit_History_Details_Data_Population(786918,3) as attribute4 0 29 5 51 9 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256721/INV/02/25/1' 0 194 0 39 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11223693/INV/11/22/1' 0 194 0 19 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO012510287/INV/01/25/1 ' 0 194 0 37 2 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201 -N3-MVB-Jaipur') limit 1
0 40 4 8 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04240777/INV/04/24/1' 0 194 0 29 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256303/INV/03/25/1' 0 194 0 36 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247065/INV/11/24/1' 0 194 0 36 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05253615/INV/05/25/1 ' 0 193 0 15 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258572/INV/02/25/1 ' 0 194 0 40 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256442/INV/05/25/1' 0 193 0 13 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234577/INV/10/23/1' 0 194 0 30 2 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=3 0 234 0 32 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06234157/INV/06/23/1' 0 194 0 18 1 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=7 0 234 0 46 3 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=22 0 169 0 2 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510394/INV/05/25/1' 0 193 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257809/INV/02/25/1 ' 0 63 2 114 14 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=2 0 234 0 6 1 0.00
graphinsert into assetstatus (ActionPerformedBy, AssetID, FilterID, ItemTypeID, Project, TimePeriod, UserID, AssetStatus_ID, SiteID) values (?, ?, ?, ?, ?, ?, ?, ?, ?) 0 175 0 10 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254831/INV/01/25/1' 0 194 0 24 1 0.00
graphselect sdprojectr0_.ProjectRoleID as ProjectR1_229_, sdprojectr0_.RoleDescription as RoleDesc2_229_, sdprojectr0_.RoleDisplayName as RoleDisp3_229_, sdprojectr0_.RoleName as RoleName4_229_, sdprojectr0_.ProjectID as ProjectI5_229_ from sd_project_roles sdprojectr0_ where sdprojectr0_.ProjectID=1 and sdprojectr0_.RoleName='Child Request Access' and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2256)) limit ? 0 7 22 151 56 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786210 and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC
0 4 38 99 44 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12230686/INV/12/23/1' 0 63 2 87 11 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02251129/INV/02/25/1' 0 194 0 33 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06233947/INV/06/23/1' 0 194 0 20 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258762/INV/07/25/1' 0 193 0 35 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03258785/INV/03/25/1 ' 0 194 0 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02259978/INV/03/25/1' 0 194 0 34 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259089/INV/06/25/1' 0 193 0 7 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786844,1,25); -- Query should return value 0 1 152 152 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579134,'SLA',"PopulateSMSInfo(579134,48,now())",now()) 0 3 50 150 86 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02259947/INV/03/25/1 ' 0 194 0 17 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08253206/INV/08/25/1 ' 0 193 0 32 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122410600/INV/01/25/1' 0 194 0 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245117/INV/12/24/1' 0 194 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06236507/INV/07/23/1' 0 194 0 18 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241397/INV/12/24/1' 0 194 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06252631/INV/06/25/1' 0 193 0 14 1 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786191,1,25); -- Query should return value 0 1 149 149 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2267 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 120 1 34 3 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786991,1,25); -- Query should return value 0 1 148 148 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510036/INV/06/25/1' 0 193 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247837/INV/11/24/1' 0 194 0 27 1 0.00
graphSelect Kit_History_Details_Data_Population(787786,3) as attribute4 0 1 147 147 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247437/INV/12/24/1 ' 0 194 0 17 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251816/INV/08/25/1' 0 193 0 11 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251280/INV/06/25/1' 0 193 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09231994/INV/09/23/1' 0 194 0 12 1 0.00
graph{call PopulateSMSInfo(610508,68,now())} 0 3 48 145 83 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=27) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 31 4 10 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10232638/INV/10/23/1' 0 63 2 72 10 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2267 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 132 1 10 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06257330/INV/06/25/1' 0 193 0 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633284,'SLA',"PopulateSMSInfo(633284,70,now())",now()) 0 4 36 142 70 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03259636/INV/03/25/1 ' 0 194 0 10 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07255199/INV/07/25/1' 0 193 0 3 0 0.00
graphselect rpaprocess0_.id as id1_177_0_, rpaprocess0_.active as active2_177_0_, rpaprocess0_.description as descript3_177_0_, rpaprocess0_.external_ref_id as external4_177_0_, rpaprocess0_.name as name5_177_0_, rpaprocess0_.process as process6_177_0_, rpaprocess0_.processId as processI7_177_0_, rpaprocess0_.project_id as project_8_177_0_, rpaprocess0_.type as type9_177_0_ from rpa_process rpaprocess0_ where rpaprocess0_.id=? 0 56 2 2 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04254724/INV/04/25/1' 0 194 0 18 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-BR06230009/INV/06/23/1' 0 194 0 18 1 0.00
graphSelect Kit_History_Details_Data_Population(785189,3) as attribute4 0 1 144 144 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12248214/INV/12/24/1 ' 0 194 0 11 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565392,'SLA',"PopulateSMSInfo(565392,72,now())",now()) 0 6 23 131 52 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02251002/INV/02/25/1' 0 194 0 14 1 0.00
graphselect sdaddition0_.ID as ID1_179_, sdaddition0_.AccessToRole as AccessTo2_179_, sdaddition0_.FieldID as FieldID3_179_, sdaddition0_.LoadInChild as LoadInCh4_179_, sdaddition0_.ProjectID as ProjectI5_179_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? 0 219 0 0 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07233377/INV/07/23/1' 0 194 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236501/INV/10/23/1' 0 194 0 8 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03258066/INV/03/25/1 ' 0 194 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236299/INV/10/23/1' 0 194 0 6 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08252158/INV/08/25/1 ' 0 193 0 10 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259911/INV/06/25/1' 0 193 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257938/INV/01/25/1' 0 194 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252512/INV/01/25/1' 0 63 2 104 13 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04232314/INV/10/23/1' 0 194 0 16 1 0.00
graphselect distinct sdprojectd0_.ProjectID as col_0_0_ from sd_project_details sdprojectd0_ where sdprojectd0_.ProjectID=? and (sdprojectd0_.ParameterID=1 or sdprojectd0_.ParameterID=5) and sdprojectd0_.ParameterValue=? 0 78 1 23 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247520/INV/12/24/1' 0 194 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254950/INV/06/25/1 ' 0 193 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257244/INV/02/25/1' 0 194 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240071/INV/12/24/1' 0 194 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510183/INV/07/25/1' 0 193 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240984/INV/12/24/1' 0 194 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510425/INV/07/25/1' 0 193 0 9 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256103/INV/02/25/1 ' 0 194 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08232219/INV/08/23/1' 0 194 0 19 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510270/INV/05/25/1' 0 193 0 15 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04251761/INV/04/25/1 ' 0 194 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02246353/INV/03/24/1' 0 194 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258339/INV/02/25/1' 0 194 0 6 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254555/INV/01/25/1' 0 194 0 3 0 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 2 0 104 1 29 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11233997/INV/11/23/1' 0 63 2 93 11 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 8 0 104 1 80 7 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07230363/INV/07/23/1' 0 194 0 3 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 18 , 6 , 10 , 20)) and sdprojectr0_.AccessValue=17 0 132 1 25 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244887/INV/12/24/1 ' 0 194 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650313,'SLA',"PopulateSMSInfo(650313,22,now())",now()) 0 5 26 129 57 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235962/INV/11/23/1' 0 194 0 3 0 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787002 0 16 8 117 29 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08242021/INV/08/24/1' 0 194 0 5 0 0.00
graphselect sdprojectd0_.ParameterValue as col_0_0_ from sd_project_details sdprojectd0_ where sdprojectd0_.ProjectID=? and sdprojectd0_.ParameterID=3 0 162 0 13 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250887/INV/06/25/1' 0 193 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03255320/INV/03/25/1 ' 0 194 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250954/INV/07/25/1 ' 0 193 0 14 1 0.00
graph SELECT sapphireAppsAccess FROM UserMgmt_Details um WHERE accessId in (?) 0 66 1 49 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258027/INV/07/25/1' 0 193 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04250052/INV/04/25/1' 0 194 0 4 0 0.00
graphSelect Kit_History_Details_Data_Population(786953,3) as attribute4 0 27 4 44 8 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786322 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 63 100 51 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258151/INV/01/25/1' 0 194 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07236345/INV/07/23/1' 0 194 0 3 0 0.00
graphselect sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) 0 192 0 1 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-BR07240041/INV/07/24/1' 0 194 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08222578/INV/09/22/1' 0 194 0 6 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787505,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) 0 1 126 126 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251632/INV/06/25/1' 0 193 0 3 0 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 3 0 104 1 39 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11244910/INV/11/24/1' 0 194 0 3 0 0.00
graphselect additional0_.FIELDID as FIELDID4_180_0_, additional0_.id as id1_182_0_, additional0_.id as id1_182_1_, additional0_.FIELDID as FIELDID4_182_1_, additional0_.CONTROLFLOW_CATEGORY_VALUE as CONTROLF2_182_1_, additional0_.CONTROLFLOW_CATEGORYID as CONTROLF3_182_1_ from sd_additionalparams_details additional0_ where additional0_.FIELDID=? 0 219 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245638/INV/12/24/1' 0 194 0 5 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 79 1 47 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245179/INV/12/24/1' 0 194 0 8 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11234159/INV/11/23/1' 0 194 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565390,'SLA',"PopulateSMSInfo(565390,1,now())",now()) 0 3 40 118 67 0.00
graph{call PopulateSMSInfo(610660,4,now())} 0 3 39 118 67 0.00
graphselect additional0_.FIELDID as FIELDID5_180_0_, additional0_.id as id1_181_0_, additional0_.id as id1_181_1_, additional0_.AccessID as AccessID2_181_1_, additional0_.AccessPermission as AccessPe3_181_1_, additional0_.FIELDID as FIELDID5_181_1_, additional0_.FieldAccessCategory as FieldAcc4_181_1_ from sd_additionalparams_access_details additional0_ where additional0_.FIELDID=? 0 219 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510162/INV/07/25/1 ' 0 193 0 9 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06253954/INV/06/25/1' 0 193 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08231727/INV/08/23/1' 0 63 1 68 8 0.00
graphSELECT LAST_INSERT_ID() 0 175 0 12 1 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787066 0 15 7 78 20 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787569,1,25); -- Query should return value 0 1 115 115 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10241892/INV/10/24/1' 0 63 1 75 9 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258550/INV/02/25/1' 0 194 0 3 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786555 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 55 110 77 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510050/INV/06/25/1' 0 62 1 73 9 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=52 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 13 8 83 22 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247809/INV/12/24/1' 0 194 0 2 0 0.00
graphSELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=2271) 0 120 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05255643/INV/05/25/1 ' 0 62 1 70 8 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 6 , 14 , 17 , 37 , 7)) and sdprojectr0_.AccessValue=17 0 77 1 15 2 0.00
graphSELECT PM.PRIVILEGEID FROM Privilege_Master PM where PM.PRIVILEGE_NAME=? 0 60 1 25 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246994/INV/10/24/1' 0 63 1 60 7 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:28\:20\.33',
`merchant_id`='106570009',
`dispatch_status`='InStock',
`Acknowledged_By`='MR GAJENDRA KUMAR',
`location`='106570009'
WHERE `KIT_number`='80872462'
0 1 107 107 0 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=5 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 69 1 48 5 0.00
graphselect dashboardf0_.FilterId as col_0_0_, dashboardf0_.FilterName as col_1_0_, dashboardf0_.DisplayQuery as col_2_0_, dashboardf0_.filterDisplayQuery as col_3_0_, dashboardf0_.paramName as col_4_0_, dashboardf0_.filterURL as col_5_0_, dashboardf0_.defaultValueQuery as col_6_0_, dashboardf0_.filterClass as col_7_0_, dashboardf0_.isMultipleSelect as col_8_0_, dashboardf0_.MacroName as col_9_0_, dashboardf0_.defaultQuery as col_10_0_ from dashboardfilters dashboardf0_ where dashboardf0_.FilterId in (?) 0 30 3 52 9 0.00
graphselect assetdepre0_.AssetItemTypeID as AssetIte1_25_, assetdepre0_.assetDeclinePercent as assetDec2_25_, assetdepre0_.assetScheduleMonthYear as assetSch3_25_, assetdepre0_.assetUsefulMonths as assetUse4_25_, assetdepre0_.assetUsefulYear as assetUse5_25_, assetdepre0_.autoUpdateCurrentCost as autoUpda6_25_, assetdepre0_.CostFieldID as CostFiel7_25_, assetdepre0_.depreciationtypeID as deprecia8_25_, assetdepre0_.EffectiveDate as Effectiv9_25_, assetdepre0_.EffectiveFlag as Effecti10_25_, assetdepre0_.individualStatus as individ11_25_, assetdepre0_.IsEnabled as IsEnabl12_25_, assetdepre0_.issaveddata as issaved13_25_, assetdepre0_.purchaseFieldID as purchas14_25_, assetdepre0_.salvageFieldID as salvage15_25_, assetdepre0_.schedulerConfig as schedul16_25_, assetdepre0_.siteID as siteID17_25_ from assetdepreciation assetdepre0_ where assetdepre0_.AssetItemTypeID=? 0 20 5 50 13 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 784072 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 3 34 94 51 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 42 2 63 9 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=54 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 78 1 6 4 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='144615-MP19-Kalani Nagar') limit 1
0 18 5 37 7 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=787917 and Access=0 0 2 50 100 70 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243443/INV/01/25/1' 0 63 1 57 7 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Maharashtra' 0 51 1 4 0 0.00
graphselect count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID 0 33 3 71 12 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2158 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 77 1 12 2 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 77 1 24 3 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787354 0 7 14 94 35 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609466,'SLA',"PopulateSMSInfo(609466,72,now())",now()) 0 3 33 97 55 0.00
graphSelect
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=779524 And sm.ProjectID=1 limit 1
0 15 6 65 16 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576630,'SLA',"PopulateSMSInfo(576630,75,now())",now()) 0 5 19 95 42 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 19 , 20 , 6 , 14 , 37)) and sdprojectr0_.AccessValue=17 0 133 0 3 0 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 5 0 104 0 34 3 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787544 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787544
0 1 97 97 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=784071 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=784071 and fieldid=132) limit 0,100 0 3 32 95 54 100.00
graphSELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=59 0 82 1 21 2 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787034 0 2 48 95 66 0.00
graphselect sdstatesfi0_.StateID as StateID6_281_0_, sdstatesfi0_.InputId as InputId1_279_0_, sdstatesfi0_.InputId as InputId1_279_1_, sdstatesfi0_.DeletionAllowed as Deletion2_279_1_, sdstatesfi0_.HelpText as HelpText3_279_1_, sdstatesfi0_.Input as Input4_279_1_, sdstatesfi0_.StateID as StateID6_279_1_, sdstatesfi0_.TypeOfInput as TypeOfIn5_279_1_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? 0 118 0 1 0 0.00
graphselect servicedes0_.LocationID as Location1_306_0_, servicedes0_.LocationName as Location2_306_0_, servicedes0_.shortname as shortnam3_306_0_ from servicedesklocationmaster servicedes0_ where servicedes0_.LocationID=? 0 44 2 41 6 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787406 0 17 5 77 18 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787020 0 7 13 87 32 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 422 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 422) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 784098 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 4 23 53 23 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 6 0 104 0 20 2 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 7 0 104 0 6 0 0.00
graphselect sdprojectr0_.ProjectRoleID as ProjectR1_229_, sdprojectr0_.RoleDescription as RoleDesc2_229_, sdprojectr0_.RoleDisplayName as RoleDisp3_229_, sdprojectr0_.RoleName as RoleName4_229_, sdprojectr0_.ProjectID as ProjectI5_229_ from sd_project_roles sdprojectr0_ where sdprojectr0_.ProjectID=1 and sdprojectr0_.RoleName='Child Request Access' and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=54)) limit ? 0 5 18 88 38 0.00
graphSELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=2252 0 100 0 10 1 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES





('787927', 'Current account Platinum RuPay card combo kit', 147,'1'),
('787927', '40002553', 148, '1'),
('787927', '10', 149, '1'),
('787927', 'Numbers', 151, '1'),
('787927', '0', 154, '1'),
('787927', round(IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0),0), 150, '1'),

('787927', IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=92 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0), 152, '1'),

('787927', round(cast((Ifnull((select cast(ad1.assetvalue as decimal(11,2)) from Assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 153, '1'),

('787927', round(cast((IfNull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am inner join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=115 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 155, '1'),

('787927', round(cast((ifnull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am Inner join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=397 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 156, '1')

0 1 91 91 0 0.00
graphselect sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID 0 62 1 11 1 0.00
graphselect distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 9 0 104 0 16 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (545864,'SLA',"PopulateSMSInfo(545864,6,now())",now()) 0 6 15 85 34 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES





('787964', 'Current account Platinum RuPay card combo kit', 147,'1'),
('787964', '40002553', 148, '1'),
('787964', '20', 149, '1'),
('787964', 'Numbers', 151, '1'),
('787964', '0', 154, '1'),
('787964', round(IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0),0), 150, '1'),

('787964', IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=92 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0), 152, '1'),

('787964', round(cast((Ifnull((select cast(ad1.assetvalue as decimal(11,2)) from Assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("20" as decimal(11,2)))) as decimal(11,2)),0), 153, '1'),

('787964', round(cast((IfNull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am inner join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=115 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("20" as decimal(11,2)))) as decimal(11,2)),0), 155, '1'),

('787964', round(cast((ifnull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am Inner join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=397 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("20" as decimal(11,2)))) as decimal(11,2)),0), 156, '1')

0 1 90 90 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786550 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 44 54 13 0.00
graphselect sdservicep0_.DetailsID as DetailsI1_256_, sdservicep0_.ParameterValue as Paramete2_256_, sdservicep0_.ParameterID as Paramete4_256_, sdservicep0_.ServiceID as ServiceI3_256_ from sd_service_parameters_details sdservicep0_ where sdservicep0_.ServiceID=? and sdservicep0_.ParameterID=1 and sdservicep0_.ParameterValue=? 0 36 2 2 9 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786133 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786133
0 1 88 88 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? 0 54 1 40 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510442/INV/07/25/1' 0 62 1 24 3 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=784915 and Access=0 0 2 42 85 60 0.00
graphupdate kit_details set branch_id='120201',merchant_id='165628702',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08255201/INV/08/25/1' 0 1 85 85 0 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787004 0 45 1 54 7 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Maharashtra'
0 50 1 3 0 0.00
graphselect assetmanag0_.SNO as SNO1_38_, assetmanag0_.AssetType as AssetTyp2_38_, assetmanag0_.DisplayName as DisplayN3_38_, assetmanag0_.FieldID as FieldID4_38_, assetmanag0_.IsMandatory as IsMandat5_38_, assetmanag0_.Isdisplayed as Isdispla6_38_, assetmanag0_.ModuleType as ModuleTy7_38_, assetmanag0_.readonly as readonly8_38_, assetmanag0_.roleid as roleid9_38_ from assetmanagement_fixedfields assetmanag0_ where assetmanag0_.AssetType=? 0 20 4 17 4 0.00
graphselect sdnotifica0_.TemplateID as Template5_218_0_, sdnotifica0_.TemplateDetailsID as Template1_219_0_, sdnotifica0_.TemplateDetailsID as Template1_219_1_, sdnotifica0_.DisplayOrder as DisplayO2_219_1_, sdnotifica0_.FieldType as FieldTyp3_219_1_, sdnotifica0_.FieldValue as FieldVal4_219_1_, sdnotifica0_.TemplateID as Template5_219_1_ from sd_notification_template_details sdnotifica0_ where sdnotifica0_.TemplateID=? 0 35 2 2 6 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766237 0 5 16 81 36 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787855 and fieldid in (26) 0 1 81 81 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588056,'SLA',"PopulateSMSInfo(588056,72,now())",now()) 0 3 27 80 45 0.00
graph{call PopulateSMSInfo(653682,6,now())} 0 5 16 76 33 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787362 0 47 1 27 4 0.00
graph{call PopulateSMSInfo(595160,9,now())} 0 3 26 79 45 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12246155/INV/12/24/1' 0 63 1 39 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666114,'SLA',"PopulateSMSInfo(666114,41,now())",now()) 0 4 19 74 36 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES





('787959', 'Savings account Platinum RuPay card combo kit', 147,'1'),
('787959', '40002552', 148, '1'),
('787959', '10', 149, '1'),
('787959', 'Numbers', 151, '1'),
('787959', '0', 154, '1'),
('787959', round(IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0),0), 150, '1'),

('787959', IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=92 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0), 152, '1'),

('787959', round(cast((Ifnull((select cast(ad1.assetvalue as decimal(11,2)) from Assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 153, '1'),

('787959', round(cast((IfNull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am inner join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=115 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 155, '1'),

('787959', round(cast((ifnull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am Inner join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=397 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 156, '1')

0 1 77 77 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787916 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 38 75 51 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787911 0 4 19 65 30 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787573 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%d%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787573 and fieldid=132) limit 1 0 1 77 77 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785614 and Slno=knowledge_store.Slno)) 0 6 12 73 29 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Uttar Pradesh' 0 40 1 6 1 0.00
graphSELECT GROUP_CONCAT(GroupID) FROM groupdetail where UserID=1848 0 150 0 1 1 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786556 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 37 72 49 0.00
graphSELECT UserID FROM userdetails where UserName = ? 0 156 0 2 0 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Bihar' 0 34 2 6 1 0.00
graphselect assetcompo0_.MappingID as MappingI1_17_, assetcompo0_.SiteID as SiteID2_17_, assetcompo0_.ComponentID as Componen3_17_, assetcompo0_.DisplayName as DisplayN4_17_, assetcompo0_.DisplayOrder as DisplayO5_17_, assetcompo0_.FieldID as FieldID6_17_, assetcompo0_.HTML_TYPE as HTML_TYP7_17_, assetcompo0_.IsMandatory as IsMandat8_17_, assetcompo0_.IsVisibleMyAsset as IsVisibl9_17_, assetcompo0_.ItemTypeID as ItemTyp10_17_ from assetcomponentfixedfields_mapping assetcompo0_ where assetcompo0_.ItemTypeID=? 0 20 3 13 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235953/INV/10/23/1' 0 63 1 23 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08231485/INV/08/23/1' 0 63 1 28 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257369/INV/07/25/1' 0 62 1 13 2 0.00
graphselect LocationName from servicedesklocationmaster where LocationID=394 0 100 0 21 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250415/INV/07/25/1' 0 62 1 24 3 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2254 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 78 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254634/INV/01/25/1 ' 0 63 1 18 2 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786839,1,25); -- Query should return value 0 1 69 69 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583578,'SLA',"PopulateSMSInfo(583578,72,now())",now()) 0 3 23 67 38 0.00
graphselect sdstatecat0_.StateID as StateID4_281_0_, sdstatecat0_.DetailsID as DetailsI1_277_0_, sdstatecat0_.DetailsID as DetailsI1_277_1_, sdstatecat0_.StateID as StateID4_277_1_, sdstatecat0_.ServiceID as ServiceI2_277_1_, sdstatecat0_.StateCategoryID as StateCat3_277_1_ from sd_statecategory_details sdstatecat0_ where sdstatecat0_.StateID=? 0 118 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253340/INV/03/25/1' 0 63 1 35 4 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786555 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 34 53 26 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10233961/INV/10/23/1' 0 63 1 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240750/INV/12/24/1' 0 63 1 26 3 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766233 0 5 13 65 28 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786552 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 33 42 12 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568198,'SLA',"PopulateSMSInfo(568198,139,now())",now()) 0 3 22 54 27 0.00
graphcall Fino_GRN_Number_Generation(786985,108,284); -- Query should return value 0 2 33 34 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10)) and sdprojectr0_.AccessValue=17 0 78 0 8 1 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787091,1,25); -- Query should return value 0 1 66 66 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787446 0 39 1 39 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236013/INV/10/23/1' 0 63 1 36 4 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=78) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 16 4 9 1 0.00
graphSelect ad.ViewAccessID from sd_viewaccess_details ad,sd_project_roles rm,sd_project_roles_details rd where ad.ProjectID=1 and ad.ProjectID=rm.ProjectID and ((ad.ModuleType=1 and ad.AccessType=6 and (ad.AccessValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID =2252)) or (ad.ModuleType=2 and ad.AccessValue =2252)) group by ad.ViewAccessID 0 50 1 7 1 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Uttar Pradesh'
0 40 1 3 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='778781'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='778781')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='778781' And sap.FieldID=132 And sap1.FieldID=108
0 1 63 63 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('78754171','78754172','78754173','78754174','78754175','78754176','78754177','78754178','78754179','78754180') 0 1 63 63 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07237697/INV/07/23/1' 0 63 1 25 3 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785961 and ( SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 ) order by ProblemID DESC
0 1 63 63 0 0.00
graphselect sdmultiapp0_.AppRuleID as AppRuleI1_215_, sdmultiapp0_.AppModuleType as AppModul2_215_, sdmultiapp0_.AppType as AppType3_215_, sdmultiapp0_.isEditable as isEditab4_215_, sdmultiapp0_.MinimumApprovals as MinimumA5_215_, sdmultiapp0_.NoOfApp as NoOfApp6_215_, sdmultiapp0_.StateID as StateID7_215_ from sd_multiapproval_master sdmultiapp0_ where sdmultiapp0_.StateID=? 0 118 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609254,'SLA',"PopulateSMSInfo(609254,9,now())",now()) 0 5 12 55 23 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251245/INV/08/25/1 ' 0 62 0 25 3 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Bihar'
0 35 1 5 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02259082/INV/02/25/1 ' 0 63 0 31 3 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=785200 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 30 59 41 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634298 0 4 14 57 28 0.00
graphcall Fino_Order_invoice_number_generation(786300,159,106,169); -- Query should return value 0 1 59 59 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=50 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 48 1 2 2 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=81 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 89 0 3 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786329 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 29 42 18 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787019 0 11 5 48 14 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255228/INV/06/25/1' 0 62 0 13 1 0.00
graphcall Fino_Order_invoice_number_generation(786586,159,106,169); -- Query should return value 0 1 57 57 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900262',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:10\:27\.863',
`merchant_id`='117313',
`dispatch_status`='InStock',
`Acknowledged_By`='Neha Pandey',
`location`='117313'
WHERE `KIT_number`='80485212'
0 1 56 56 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247631/INV/11/24/1' 0 63 0 11 1 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2248 OR Owner = 2248 OR ( ApprovalManager = 2248 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2248 ) OR ProxySubmittedBy = 2248 ) and ( SubmittedBy=2248 or Owner=2248 or ApprovalManager=2248 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2248) or ProxySubmittedBy=2248 ) order by ProblemID DESC limit ?, ?
0 1 56 56 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781699 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 27 43 21 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06230761/INV/06/23/1' 0 63 0 10 1 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787074 0 6 9 37 15 0.00
graph{call PopulateSMSInfo(596558,4,now())} 0 3 18 54 30 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616150,'SLA',"PopulateSMSInfo(616150,82,now())",now()) 0 3 18 51 28 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565216,'SLA',"PopulateSMSInfo(565216,48,now())",now()) 0 3 18 53 30 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595544,'SLA',"PopulateSMSInfo(595544,48,now())",now()) 0 3 18 52 29 0.00
graph{call PopulateSMSInfo(625554,22,now())} 0 2 27 54 37 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05255849/INV/05/25/1 ' 0 62 0 17 2 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254017/INV/08/25/1' 0 43 1 6 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257753/INV/02/25/1 ' 0 63 0 12 1 0.00
graph{call PopulateSMSInfo(601300,6,now())} 0 3 18 53 30 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11232795/INV/11/23/1' 0 63 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01255574/INV/01/25/1 ' 0 63 0 22 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596320,'SLA',"PopulateSMSInfo(596320,78,now())",now()) 0 3 17 51 28 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02245047/INV/02/24/1' 0 63 0 10 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241276/INV/12/24/1' 0 63 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05223721/INV/08/22/1' 0 63 0 14 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258370/INV/01/25/1 ' 0 63 0 2 0 0.00
graphselect ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='900247-MUM17-Mahim E') limit 1
0 1 52 52 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787339 0 3 17 50 28 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787391 0 38 1 26 4 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787389 0 45 1 13 1 0.00
graph{call PopulateSMSInfo(624970,4,now())} 0 4 12 49 24 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787925'
0 1 51 51 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2158 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 21 2 30 6 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03255412/INV/03/25/1 ' 0 63 0 7 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234723/INV/10/23/1' 0 63 0 13 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256238/INV/05/25/1 ' 0 62 0 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11231328/INV/11/23/1' 0 63 0 8 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258061/INV/01/25/1' 0 63 0 13 1 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787924'
0 1 50 50 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138407 0 4 12 49 24 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997172 0 3 16 48 27 0.00
graphselect assetitemt0_.ItemDetailsID as ItemDeta1_34_, assetitemt0_.ItemTypeID as ItemType2_34_, assetitemt0_.SiteID as SiteID3_34_, assetitemt0_.ClientSideValidationScript as ClientSi4_34_, assetitemt0_.ComponentId as Componen5_34_, assetitemt0_.CustomValidationScript as CustomVa6_34_, assetitemt0_.DependentFieldPopulaterQuery as Dependen7_34_, assetitemt0_.Description as Descript8_34_, assetitemt0_.DisplayAfter as DisplayA9_34_, assetitemt0_.field_name as field_n10_34_, assetitemt0_.GridControlFieldID as GridCon11_34_, assetitemt0_.IsMyAssetVisible as IsMyAss12_34_, assetitemt0_.MacroID as MacroID13_34_, assetitemt0_.ParameterName as Paramet14_34_, assetitemt0_.Position as Positio15_34_, assetitemt0_.ScriptProperties as ScriptP16_34_, assetitemt0_.Status as Status17_34_ from assetitemtype_configuration assetitemt0_ where assetitemt0_.ItemTypeID=? 0 20 2 8 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235412/INV/09/23/1' 0 63 0 7 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02255622/INV/02/25/1 ' 0 63 0 11 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253949/INV/03/25/1' 0 63 0 6 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250432/INV/01/25/1 ' 0 63 0 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11231748/INV/11/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241169/INV/12/24/1' 0 63 0 6 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245069/INV/12/24/1' 0 63 0 4 0 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787919'
0 1 49 49 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786743 0 42 1 21 3 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=74 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 31 1 29 5 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06253776/INV/06/25/1 ' 0 62 0 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247355/INV/11/24/1' 0 63 0 14 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657346,'SLA',"PopulateSMSInfo(657346,9,now())",now()) 0 5 9 43 18 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766089 0 5 9 46 20 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787923'
0 1 48 48 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510079/INV/07/25/1' 0 62 0 12 1 0.00
graphcall Fino_Order_invoice_number_generation(786535,159,106,169); -- Query should return value 0 1 48 48 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787359 0 47 1 10 1 0.00
graphselect iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787380'
0 1 48 48 0 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N5-MVB-Ranchi' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N5-MVB-Ranchi' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787800'
0 1 48 48 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250891/INV/07/25/1 ' 0 62 0 3 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=124280 0 11 4 40 11 0.00
graphcall Fino_Order_invoice_number_generation(786532,159,106,169); -- Query should return value 0 1 47 47 0 0.00
graphcall Fino_Order_invoice_number_generation(786346,159,106,169); -- Query should return value 0 1 47 47 0 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787922'
0 1 47 47 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612680,'SLA',"PopulateSMSInfo(612680,5,now())",now()) 0 3 15 46 26 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787997 0 4 11 42 20 0.00
graphselect ClassName , Name from sd_pre_post_actions where ID=11 0 37 1 19 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03258496/INV/03/25/1 ' 0 63 0 7 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09245237/INV/09/24/1' 0 63 0 11 1 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787757 and Slno=knowledge_store.Slno)) 0 4 11 43 21 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243609/INV/12/24/1' 0 63 0 20 2 0.00
graphSELECT um.UserID,um.EmailAddress,um.AccessID FROM usermgmt_master um,userdetails ud where um.UserID=2252 and um.UserID=ud.UserID and ud.UserStatus=0 0 50 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510242/INV/07/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254603/INV/01/25/1' 0 63 0 8 1 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787921'
0 1 46 46 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786324 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 23 30 9 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231456/INV/10/23/1' 0 63 0 7 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04255389/INV/04/25/1 ' 0 63 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03259565/INV/03/25/1' 0 63 0 3 0 0.00
graphSelect
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787397 And sm.ProjectID=1 limit 1
0 16 2 8 1 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787022 0 2 22 44 30 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259245/INV/06/25/1 ' 0 62 0 16 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08235092/INV/08/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO012511811/INV/02/25/1' 0 63 0 13 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250421/INV/01/25/1' 0 63 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565120,'SLA',"PopulateSMSInfo(565120,41,now())",now()) 0 6 7 38 14 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787926'
0 1 45 45 0 0.00
graphselect dashboardr0_.RepositoryId as col_0_0_, dashboardr0_.Attachment as col_1_0_ from dashboardrepository dashboardr0_ where dashboardr0_.RepositoryId=? 0 60 0 3 0 0.00
graphselect sdstaterol0_.ParameterValue as col_0_0_ from sd_state_roles sdstaterol0_ where sdstaterol0_.Parameter=1 and sdstaterol0_.ProjectID=1 and sdstaterol0_.StateID=27 0 32 1 8 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240181/INV/12/24/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02255292/INV/02/25/1 ' 0 63 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258153/INV/07/25/1 ' 0 62 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256861/INV/03/25/1' 0 63 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244436/INV/12/24/1' 0 63 0 9 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05253572/INV/05/25/1 ' 0 62 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122411171/INV/01/25/1' 0 63 0 2 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786740 0 1 44 44 0 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787927'
0 1 44 44 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('80732983','80735980','80735981','80735982','80735983','80735984','80735985','80735986','80735987','80735988','80735989','80735990','80735991','80735992','80735993','80735994','80735995','80735996','80735997','80735998','80735999','80736060','80736061','80736062','80736063','80736064','80736065','80736066','80736068','80736069') 0 1 44 44 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627802,'SLA',"PopulateSMSInfo(627802,14,now())",now()) 0 2 22 42 28 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 784962 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 22 29 9 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 80 0 0 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786647 0 42 1 10 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255569/INV/06/25/1' 0 62 0 9 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08237527/INV/09/23/1' 0 63 0 13 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251590/INV/06/25/1' 0 62 0 9 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231766/INV/10/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07240506/INV/07/24/1' 0 63 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05255550/INV/05/25/1' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01253162/INV/01/25/1' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08235898/INV/08/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06230519/INV/06/23/1' 0 63 0 12 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236706/INV/10/23/1' 0 63 0 3 0 0.00
graphselect macrodetai0_.MACROID as MACROID4_140_0_, macrodetai0_.SLNO as SLNO1_137_0_, macrodetai0_.SLNO as SLNO1_137_1_, macrodetai0_.MACROLINK as MACROLIN2_137_1_, macrodetai0_.MACROID as MACROID4_137_1_, macrodetai0_.MACROVALUE as MACROVAL3_137_1_ from macrodetails macrodetai0_ where macrodetai0_.MACROID=? 0 47 0 0 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06234120/INV/06/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11235899/INV/11/23/1' 0 63 0 8 1 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=666727 and Slno=knowledge_store.Slno)) 0 42 1 9 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11220468/INV/11/22/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07256082/INV/07/25/1 ' 0 62 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240029/INV/12/24/1' 0 63 0 3 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787586'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='787586')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='787586' And sap.FieldID=132 And sap1.FieldID=108
0 1 42 42 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786686'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786686')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786686' And sap.FieldID=132 And sap1.FieldID=108
0 1 42 42 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07230659/INV/07/23/1' 0 63 0 15 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07237294/INV/07/23/1' 0 63 0 3 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786540'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786540')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786540' And sap.FieldID=132 And sap1.FieldID=108
0 1 42 42 0 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=76) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 4 10 29 12 0.00
graphselect events0_.rpa_process_id as rpa_proc8_177_0_, events0_.id as id1_176_0_, events0_.id as id1_176_1_, events0_.action_type as action_t2_176_1_, events0_.asynchronous as asynchro3_176_1_, events0_.description as descript4_176_1_, events0_.event_type as event_ty5_176_1_, events0_.project_id as project_6_176_1_, events0_.rpa_process_id as rpa_proc8_176_1_, events0_.state_ids as state_id7_176_1_ from rpa_event events0_ where events0_.rpa_process_id=? 0 56 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235156/INV/09/23/1' 0 63 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08233818/INV/08/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252239/INV/01/25/1' 0 63 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236783/INV/09/23/1' 0 63 0 2 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398685','11001398685','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:25\.347','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 41 41 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06256210/INV/07/25/1' 0 62 0 8 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04242696/INV/04/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255031/INV/07/25/1' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04251541/INV/04/25/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254544/INV/01/25/1' 0 63 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05253772/INV/05/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05257817/INV/05/25/1 ' 0 62 0 2 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786625'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786625')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786625' And sap.FieldID=132 And sap1.FieldID=108
0 1 41 41 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787002 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 20 28 10 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 14 , 6 , 7 , 19 , 20 , 10 , 37)) and sdprojectr0_.AccessValue=17 0 48 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03252820/INV/03/25/1' 0 63 0 6 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12246020/INV/12/24/1 ' 0 63 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235976/INV/10/23/1' 0 63 0 4 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10241503/INV/10/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236265/INV/10/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04240729/INV/04/24/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06252440/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02254433/INV/02/25/1' 0 63 0 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787182 and Slno=knowledge_store.Slno)) 0 6 6 35 13 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04250861/INV/04/25/1 ' 0 63 0 2 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787283'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='787283')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787283'
0 1 40 40 0 0.00
graphSelect
If(sap.Data='RAW CARD LOCATION',

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787019'),

(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='787019')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='787019' And sap.FieldID=132 And sap1.FieldID=108
0 1 40 40 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785403 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 3 13 24 10 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780632 0 3 13 39 22 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667263,'SLA',"PopulateSMSInfo(667263,14,now())",now()) 0 2 20 39 26 0.00
graphselect sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 0 83 0 2 0 0.00
graphSELECT FullName FROM usermgmt_master where UserID=74 0 21 1 17 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256169/INV/05/25/1' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04251451/INV/04/25/1' 0 63 0 4 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787273 and Slno=knowledge_store.Slno)) 0 20 1 13 3 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240429/INV/12/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12242345/INV/12/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-BR03250025/INV/03/25/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062511024/INV/07/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243871/INV/12/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256010/INV/03/25/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247834/INV/11/24/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247704/INV/12/24/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07238414/INV/08/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254339/INV/06/25/1' 0 62 0 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:57\:19\.63',
`merchant_id`='158677594',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Kumar',
`location`='158677594'
WHERE `KIT_number`='80539692'
0 1 39 39 0 0.00
graph{call PopulateSMSInfo(620256,9,now())} 0 2 19 39 27 0.00
graphselect macrodetai0_.MacroId as MacroId7_140_0_, macrodetai0_.ID as ID1_139_0_, macrodetai0_.ID as ID1_139_1_, macrodetai0_.ColumnMacroId as ColumnMa2_139_1_, macrodetai0_.ColumnName as ColumnNa3_139_1_, macrodetai0_.ColumnOrder as ColumnOr4_139_1_, macrodetai0_.ColumnType as ColumnTy5_139_1_, macrodetai0_.ColumnWidth as ColumnWi6_139_1_, macrodetai0_.MacroId as MacroId7_139_1_ from macrodetails_griddata macrodetai0_ where macrodetai0_.MacroId=? 0 47 0 0 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258171/INV/01/25/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11243393/INV/11/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258021/INV/07/25/1 ' 0 62 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03251962/INV/03/25/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03254572/INV/03/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08246521/INV/08/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03259264/INV/03/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10230677/INV/10/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07259651/INV/07/25/1 ' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236042/INV/10/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254049/INV/06/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07251375/INV/07/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256352/INV/05/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05250324/INV/05/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08232619/INV/08/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08253759/INV/08/25/1 ' 0 62 0 6 0 0.00
graphSelect
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787386 And sm.ProjectID=1 limit 1
0 11 3 8 2 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08250685/INV/08/25/1' 0 62 0 2 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787339'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='787339')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787339'
0 1 38 38 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252085/INV/05/25/1 ' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255209/INV/06/25/1 ' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05259912/INV/05/25/1' 0 62 0 3 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='785882'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='785882')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='785882'
0 1 38 38 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03257400/INV/03/25/1 ' 0 63 0 2 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786510'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='786510')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786510'
0 1 38 38 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645294,'SLA',"PopulateSMSInfo(645294,4,now())",now()) 0 8 4 29 9 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=781417 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 19 34 21 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04250832/INV/04/25/1 ' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236135/INV/10/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09245192/INV/09/24/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236747/INV/11/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254545/INV/08/25/1 ' 0 62 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11223648/INV/11/22/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07242470/INV/07/24/1' 0 63 0 2 0 0.00
graphselect br.siteid from bsmrolebasedsystem_info br inner join resourcepollermapping rpm on br.siteid =rpm.siteid and br.systemid = rpm.resourceid inner join businessservicemaster bsm on rpm.siteid = bsm.siteid and rpm.resourceid = bsm.resourceid inner join sla_master sm on bsm.siteid = sm.siteid and bsm.ruleid = sm.bsmRuleID where br.custompoller=1 and br.rootid = 0 and br.userid = ? limit 1 0 9 4 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251293/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08236880/INV/09/23/1' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11233836/INV/11/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510351/INV/03/25/1 ' 0 63 0 3 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781242 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 18 21 3 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787432 0 47 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568486,'SLA',"PopulateSMSInfo(568486,41,now())",now()) 0 3 12 35 19 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787467 0 39 0 10 1 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 6 , 10 , 17 , 20 , 40)) and sdprojectr0_.AccessValue=17 0 31 1 12 2 0.00
graphselect sdserviced0_.ServiceDetailsID as ServiceD1_255_, sdserviced0_.ParamValue as ParamVal2_255_, sdserviced0_.ParamID as ParamID3_255_, sdserviced0_.ServiceID as ServiceI4_255_ from sd_service_details sdserviced0_ where sdserviced0_.ServiceID=? 0 14 2 19 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510160/INV/07/25/1' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04256733/INV/04/25/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11231235/INV/11/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510845/INV/07/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10244672/INV/10/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01253185/INV/01/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250397/INV/06/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01256763/INV/01/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03257935/INV/03/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510415/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11242318/INV/11/24/1' 0 63 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254284/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09230195/INV/09/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03243662/INV/03/24/1' 0 63 0 2 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787437'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='787437')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787437'
0 1 36 36 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250991/INV/06/25/1' 0 62 0 2 0 0.00
graphselect iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786819'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='786819')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786819'
0 1 36 36 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251216/INV/08/25/1 ' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252886/INV/05/25/1' 0 62 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582304,'SLA',"PopulateSMSInfo(582304,68,now())",now()) 0 5 7 32 13 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02254126/INV/02/25/1' 0 63 0 2 0 0.00
graphSELECT k.sapphire_child_reqid AS attribute6, convert((Select Count(distinct kt.Kit_Number) From Kit_Details kt Where kt.Sapphire_Child_ReqID=k.Sapphire_Child_ReqID ), CHAR) AS attribute7, convert(Sum(If(ACK_Status_API=0,1,0)),CHAR) AS attribute8 FROM `kit_details` k WHERE k.`Merchant_ID` ='127125211' AND k.`Sapphire_Child_ReqID` IS NOT NULL and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Dispatched','Delivered') Group By sapphire_child_reqid
0 4 9 21 8 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626948,'SLA',"PopulateSMSInfo(626948,72,now())",now()) 0 2 18 35 24 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252583/INV/01/25/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10245919/INV/10/24/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253990/INV/03/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07259795/INV/07/25/1' 0 62 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08241825/INV/08/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07240441/INV/07/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256907/INV/02/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01255850/INV/01/25/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251773/INV/06/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250875/INV/01/25/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255012/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510935/INV/07/25/1' 0 62 0 1 0 0.00
graphcall Fino_GRN_Number_Generation(786941,108,284); -- Query should return value 0 1 35 35 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629090,'SLA',"PopulateSMSInfo(629090,76,now())",now()) 0 2 17 34 23 0.00
graphselect sdservicer0_.Data as col_0_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.InstanceID=0 and sdservicer0_.FIELDID=? and sdservicer0_.ProblemID=? 0 41 0 5 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1690 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 45 0 1 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Delivery Acknowledgement' 0 37 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231340/INV/10/23/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11244995/INV/11/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252397/INV/01/25/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06258312/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07226842/INV/11/22/1' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257360/INV/07/25/1' 0 62 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03251243/INV/03/25/1 ' 0 63 0 2 0 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2270 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 46 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06237743/INV/07/23/1' 0 63 0 3 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122411252/INV/01/25/1 ' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250083/INV/07/25/1' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09232049/INV/09/23/1' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510862/INV/04/25/1 ' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05258728/INV/05/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234729/INV/10/23/1' 0 63 0 2 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (20 , 12 , 10 , 16)) and sdprojectr0_.AccessValue=17 0 45 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07230256/INV/07/23/1' 0 63 0 3 0 0.00
graphcall Fino_GRN_Number_Generation(786930,108,284); -- Query should return value 0 1 33 33 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786361,1,25); -- Query should return value 0 1 33 33 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=74 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 0 19 1 21 4 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252829/INV/05/25/1 ' 0 62 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240384/INV/12/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247244/INV/12/24/1' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06252801/INV/06/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244253/INV/12/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240730/INV/12/24/1' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12238137/INV/01/24/1' 0 63 0 2 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 778605 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 16 17 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04253328/INV/04/25/2' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07241781/INV/07/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254249/INV/08/25/1 ' 0 62 0 2 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786320 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 16 17 1 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786327 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 16 18 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609002,'SLA',"PopulateSMSInfo(609002,41,now())",now()) 0 3 10 30 16 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786859,1,25); -- Query should return value 0 1 32 32 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05254178/INV/05/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04240610/INV/04/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257650/INV/02/25/1 ' 0 63 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247467/INV/12/24/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252453/INV/01/25/1' 0 63 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11222133/INV/11/22/1' 0 63 0 2 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787599,1,25); -- Query should return value 0 1 31 31 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256227/INV/05/25/1 ' 0 62 0 2 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243163/INV/10/24/1' 0 63 0 2 0 0.00
graphSelect ifnull((SELECT LocationName FROM servicedesklocationmaster sl, sd_servicereqmaster sd where sl.LocationID=sd.LocationID and sd.problemID=787999),''),ifnull((SELECT departmentname FROM departmentmaster dm, sd_servicereqmaster sd where dm.DepartmentID=sd.DepartmentID and sd.problemID=787999),''),ifnull((SELECT FilterName FROM sd_sourcefilter ss,sd_servicereqmaster sd where ss.sourceFilterId=sd.SubmittedThrough and ss.sourceFilterStatus=0 and sd.problemID=787999 and ss.projectid=1),''),ifnull((SELECT am.AssetNumber FROM assetmaster am, sd_servicereqmaster sd where am.AssetID=sd.AssetNumber and sd.problemID=787999),''),title,probDescription,ccMailId,contactNumber,ifnull((SELECT CategoryName FROM sd_categorymaster sc,sd_servicereqmaster sd where sc.CategoryID=sd.Category and sd.problemID=787999),''),ifnull((SELECT SubCategoryName FROM sd_subcategorymaster sub,sd_servicereqmaster sd where sub.SubCategoryID=sd.SubCategory and sd.problemID=787999),''),ifnull((SELECT ServiceName FROM sd_service ss,sd_servicereqmaster sd where ss.ServiceID=sd.ServiceID and sd.problemID=787999),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField1 and moduleid=1 and sd.problemID=787999),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField2 and moduleid=2 and sd.problemID=787999),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField3 and moduleid=3 and sd.problemID=787999),''),ifnull((SELECT umgmaster.fullname FROM usermgmt_master umgmaster,sd_servicereqmaster sd where umgmaster.userid=sd.ApprovalManager and sd.problemID=787999),''),ifnull((SELECT WorkGroupName FROM sd_workgroupmaster sw,sd_servicereqmaster sd where sw.WorkGroupID=sd.GroupID and sd.problemID=787999),''),ifnull((SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=(Select DelegatedFrom_Owner from sd_servicereqmaster where ProblemId=sd_servicereqmaster.ProblemID limit 1)),'') FROM usermgmt_master um, sd_servicereqmaster sd where um.UserID=sd.Owner and sd.problemid=787999),''),ifnull((SELECT Name FROM sd_uip_master su,sd_servicereqmaster sd where su.ID=sd.UrgencyID and type=1 and sd.problemID=787999),''),ifnull((SELECT Name FROM sd_uip_master si,sd_servicereqmaster sd where si.ID=sd.ImpactID and type=2 and sd.problemID=787999),''),ifnull((SELECT Name FROM sd_uip_master sp, sd_servicereqmaster sd where sp.ID=sd.Priority and type=3 and sd.problemID=787999),''),ifnull((SELECT Name FROM sd_requesttype sr,sd_servicereqmaster sd where sr.ID=sd.IncidentType and sd.problemID=787999),''),expectedClosureTime from sd_servicereqmaster where problemID=? and projectID=? 0 1 31 31 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787352 0 45 0 2 0 0.00
graphselect sdprojectr0_.ProjectRoleID as ProjectR3_229_0_, sdprojectr0_.AccessID as AccessID1_230_0_, sdprojectr0_.AccessID as AccessID1_230_1_, sdprojectr0_.AccessValue as AccessVa2_230_1_, sdprojectr0_.ProjectRoleID as ProjectR3_230_1_ from sd_project_roles_access sdprojectr0_ where sdprojectr0_.ProjectRoleID=? 0 27 1 1 2 0.00
graphselect macromaste0_.MACROID as MACROID1_140_0_, macromaste0_.IsCalendarEventColumn as IsCalend2_140_0_, macromaste0_.IS_DELETION_ALLOWED as IS_DELET3_140_0_, macromaste0_.ISInbuilt as ISInbuil4_140_0_, macromaste0_.MACRO_DATASOURCE_TYPE as MACRO_DA5_140_0_, macromaste0_.MACRO_DEFAULT_VALUE as MACRO_DE6_140_0_, macromaste0_.MACRO_DESC as MACRO_DE7_140_0_, macromaste0_.MACRO_HTML_TYPE as MACRO_HT8_140_0_, macromaste0_.MACRO_NAME as MACRO_NA9_140_0_, macromaste0_.MACRO_QUERY as MACRO_Q10_140_0_ from macromaster macromaste0_ where macromaste0_.MACROID=? 0 47 0 0 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787437,1,25); -- Query should return value 0 1 30 30 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03251765/INV/03/25/1' 0 63 0 1 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786849,1,25); -- Query should return value 0 1 30 30 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243803/INV/12/24/1' 0 63 0 2 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001395704','11001395704','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:14\.737','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 30 30 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1866314 0 3 10 28 15 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786710 0 40 0 2 0 0.00
graphselect sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 0 84 0 1 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1848 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 27 1 4 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787454 0 40 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08230672/INV/08/23/1' 0 63 0 2 0 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=78) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,16)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 7 4 5 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787367 0 39 0 2 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787017,1,25); -- Query should return value 0 1 29 29 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786343 0 4 7 24 11 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596806,'SLA',"PopulateSMSInfo(596806,70,now())",now()) 0 3 9 27 15 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781691 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 14 15 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Close' 0 34 0 0 0 0.00
graphselect sdprojectr0_.ProjectRoleID as ProjectR3_229_0_, sdprojectr0_.RoleDetailsID as RoleDeta1_231_0_, sdprojectr0_.RoleDetailsID as RoleDeta1_231_1_, sdprojectr0_.ProjectRoleID as ProjectR3_231_1_, sdprojectr0_.UserID as UserID2_231_1_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.ProjectRoleID=? 0 27 1 1 1 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08252849/INV/08/25/1' 0 62 0 3 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787916 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 14 26 16 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786547 0 4 7 27 13 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787081 0 5 5 22 9 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787607,1,25); -- Query should return value 0 1 28 28 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252045/INV/05/25/1 ' 0 62 0 2 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787000 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 14 15 1 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786869,1,25); -- Query should return value 0 1 28 28 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 788036 and ( SubmittedBy=422 or Owner=422 or ApprovalManager=422 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=422) or ProxySubmittedBy=422 ) order by ProblemID DESC
0 2 14 25 15 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787164,1,25); -- Query should return value 0 1 28 28 0 0.00
graphselect sdvd.IsVisible,sdvd.displayorder,sdvd.dashboardid,sdvd.chartName,sdvd.rowvalue,sdvd.columnvalue,sdvd.x_axis,sdvd.y_axis,sdvd.width,sdvd.height from sd_dashboard_view_details sdvd inner join sd_dashboard_viewer sdv on sdvd.dashboardid = sdv.dashboardid where sdvd.type =? and sdvd.chartName =? and sdv.projectid = ? and sdv.userid = ? and sdv.type = ? 0 33 0 5 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO012510243/INV/01/25/1' 0 63 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662523,'SLA',"PopulateSMSInfo(662523,73,now())",now()) 0 4 6 25 12 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787579,1,25); -- Query should return value 0 1 27 27 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787004 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 13 14 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786259 and ( SubmittedBy=2272 or Owner=2272 or ApprovalManager=2272 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2272) or ProxySubmittedBy=2272 ) order by ProblemID DESC
0 3 9 14 5 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786369 0 4 6 19 8 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786322 0 4 6 13 6 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786624,1,25); -- Query should return value 0 1 27 27 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786659,1,25); -- Query should return value 0 1 27 27 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787006 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 13 14 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144734',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:16\:10\.03',
`merchant_id`='126457567',
`dispatch_status`='InStock',
`Acknowledged_By`='Damodar Sahu',
`location`='126457567'
WHERE `KIT_number`='80447572'
0 1 27 27 0 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(785919,1,25); -- Query should return value 0 1 27 27 0 0.00
graphselect sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=27 0 32 0 5 0 0.00
graphselect sdpriority0_.priorityMetricsId as priority1_225_, sdpriority0_.impactID as impactID2_225_, sdpriority0_.priorityID as priority3_225_, sdpriority0_.serviceID as serviceI4_225_, sdpriority0_.urgencyID as urgencyI5_225_ from sd_prioritymetrics sdpriority0_ where sdpriority0_.serviceID=? 0 14 1 9 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056436 0 5 5 24 10 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668072,'SLA',"PopulateSMSInfo(668072,4,now())",now()) 0 3 8 24 13 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(786907,1,25); -- Query should return value 0 1 26 26 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900262',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:01\:19\.63',
`merchant_id`='117313',
`dispatch_status`='InStock',
`Acknowledged_By`='Neha Pandey',
`location`='117313'
WHERE `KIT_number`='80485204'
0 1 26 26 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577450,'SLA',"PopulateSMSInfo(577450,1,now())",now()) 0 3 8 24 13 0.00
graphSelect ifnull((SELECT LocationName FROM servicedesklocationmaster sl, sd_servicereqmaster sd where sl.LocationID=sd.LocationID and sd.problemID=787711),''),ifnull((SELECT departmentname FROM departmentmaster dm, sd_servicereqmaster sd where dm.DepartmentID=sd.DepartmentID and sd.problemID=787711),''),ifnull((SELECT FilterName FROM sd_sourcefilter ss,sd_servicereqmaster sd where ss.sourceFilterId=sd.SubmittedThrough and ss.sourceFilterStatus=0 and sd.problemID=787711 and ss.projectid=1),''),ifnull((SELECT am.AssetNumber FROM assetmaster am, sd_servicereqmaster sd where am.AssetID=sd.AssetNumber and sd.problemID=787711),''),title,probDescription,ccMailId,contactNumber,ifnull((SELECT CategoryName FROM sd_categorymaster sc,sd_servicereqmaster sd where sc.CategoryID=sd.Category and sd.problemID=787711),''),ifnull((SELECT SubCategoryName FROM sd_subcategorymaster sub,sd_servicereqmaster sd where sub.SubCategoryID=sd.SubCategory and sd.problemID=787711),''),ifnull((SELECT ServiceName FROM sd_service ss,sd_servicereqmaster sd where ss.ServiceID=sd.ServiceID and sd.problemID=787711),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField1 and moduleid=1 and sd.problemID=787711),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField2 and moduleid=2 and sd.problemID=787711),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField3 and moduleid=3 and sd.problemID=787711),''),ifnull((SELECT umgmaster.fullname FROM usermgmt_master umgmaster,sd_servicereqmaster sd where umgmaster.userid=sd.ApprovalManager and sd.problemID=787711),''),ifnull((SELECT WorkGroupName FROM sd_workgroupmaster sw,sd_servicereqmaster sd where sw.WorkGroupID=sd.GroupID and sd.problemID=787711),''),ifnull((SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=(Select DelegatedFrom_Owner from sd_servicereqmaster where ProblemId=sd_servicereqmaster.ProblemID limit 1)),'') FROM usermgmt_master um, sd_servicereqmaster sd where um.UserID=sd.Owner and sd.problemid=787711),''),ifnull((SELECT Name FROM sd_uip_master su,sd_servicereqmaster sd where su.ID=sd.UrgencyID and type=1 and sd.problemID=787711),''),ifnull((SELECT Name FROM sd_uip_master si,sd_servicereqmaster sd where si.ID=sd.ImpactID and type=2 and sd.problemID=787711),''),ifnull((SELECT Name FROM sd_uip_master sp, sd_servicereqmaster sd where sp.ID=sd.Priority and type=3 and sd.problemID=787711),''),ifnull((SELECT Name FROM sd_requesttype sr,sd_servicereqmaster sd where sr.ID=sd.IncidentType and sd.problemID=787711),''),expectedClosureTime from sd_servicereqmaster where problemID=? and projectID=? 0 1 26 26 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582342,'SLA',"PopulateSMSInfo(582342,1,now())",now()) 0 3 8 23 12 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603424,'SLA',"PopulateSMSInfo(603424,5,now())",now()) 0 3 8 25 14 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586626,'SLA',"PopulateSMSInfo(586626,73,now())",now()) 0 3 8 24 13 0.00
graphSELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=1962) 0 31 0 2 0 0.00
graphselect sdservicec0_.Sno as Sno1_259_, sdservicec0_.`Availability of services` as Availabi2_259_, sdservicec0_.`Contact details` as Contact3_259_, sdservicec0_.`Currency Format` as Currency4_259_, sdservicec0_.`Out of scope` as Out5_259_, sdservicec0_.ServiceId as ServiceI6_259_, sdservicec0_.`Service scope` as Service7_259_, sdservicec0_.`Service Status` as Service8_259_, sdservicec0_.`Service Target` as Service9_259_ from sd_servicecatalogue_details sdservicec0_ where sdservicec0_.ServiceId=? 0 14 1 1 2 0.00
graphselect iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='781368'
0 1 25 25 0 0.00
graphselect osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787954 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) 0 2 12 13 0 0.00
graphSelect
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787999 And sm.ProjectID=1 limit 1
0 5 5 10 4 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:05\:10\.19',
`merchant_id`='129221376',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Lalbar Ali',
`location`='129221376'
WHERE `KIT_number`='72953655'
0 1 25 25 0 0.00
graphSelect ifnull((SELECT LocationName FROM servicedesklocationmaster sl, sd_servicereqmaster sd where sl.LocationID=sd.LocationID and sd.problemID=787703),''),ifnull((SELECT departmentname FROM departmentmaster dm, sd_servicereqmaster sd where dm.DepartmentID=sd.DepartmentID and sd.problemID=787703),''),ifnull((SELECT FilterName FROM sd_sourcefilter ss,sd_servicereqmaster sd where ss.sourceFilterId=sd.SubmittedThrough and ss.sourceFilterStatus=0 and sd.problemID=787703 and ss.projectid=1),''),ifnull((SELECT am.AssetNumber FROM assetmaster am, sd_servicereqmaster sd where am.AssetID=sd.AssetNumber and sd.problemID=787703),''),title,probDescription,ccMailId,contactNumber,ifnull((SELECT CategoryName FROM sd_categorymaster sc,sd_servicereqmaster sd where sc.CategoryID=sd.Category and sd.problemID=787703),''),ifnull((SELECT SubCategoryName FROM sd_subcategorymaster sub,sd_servicereqmaster sd where sub.SubCategoryID=sd.SubCategory and sd.problemID=787703),''),ifnull((SELECT ServiceName FROM sd_service ss,sd_servicereqmaster sd where ss.ServiceID=sd.ServiceID and sd.problemID=787703),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField1 and moduleid=1 and sd.problemID=787703),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField2 and moduleid=2 and sd.problemID=787703),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField3 and moduleid=3 and sd.problemID=787703),''),ifnull((SELECT umgmaster.fullname FROM usermgmt_master umgmaster,sd_servicereqmaster sd where umgmaster.userid=sd.ApprovalManager and sd.problemID=787703),''),ifnull((SELECT WorkGroupName FROM sd_workgroupmaster sw,sd_servicereqmaster sd where sw.WorkGroupID=sd.GroupID and sd.problemID=787703),''),ifnull((SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=(Select DelegatedFrom_Owner from sd_servicereqmaster where ProblemId=sd_servicereqmaster.ProblemID limit 1)),'') FROM usermgmt_master um, sd_servicereqmaster sd where um.UserID=sd.Owner and sd.problemid=787703),''),ifnull((SELECT Name FROM sd_uip_master su,sd_servicereqmaster sd where su.ID=sd.UrgencyID and type=1 and sd.problemID=787703),''),ifnull((SELECT Name FROM sd_uip_master si,sd_servicereqmaster sd where si.ID=sd.ImpactID and type=2 and sd.problemID=787703),''),ifnull((SELECT Name FROM sd_uip_master sp, sd_servicereqmaster sd where sp.ID=sd.Priority and type=3 and sd.problemID=787703),''),ifnull((SELECT Name FROM sd_requesttype sr,sd_servicereqmaster sd where sr.ID=sd.IncidentType and sd.problemID=787703),''),expectedClosureTime from sd_servicereqmaster where problemID=? and projectID=? 0 1 25 25 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='120201-e2-mvb-kolkata' limit 0,100 0 9 2 4 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787919 0 4 6 23 11 0.00
graphcall Fino_SplitAddress_Into_MultipleFields(787574,1,25); -- Query should return value 0 1 25 25 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787466 0 39 0 2 0 0.00
graphselect sdservicec0_.Sno as Sno1_258_, sdservicec0_.CategoryId as Category2_258_, sdservicec0_.Charge as Charge3_258_, sdservicec0_.Duration as Duration4_258_, sdservicec0_.ServiceId as ServiceI5_258_, sdservicec0_.SubCategoryId as SubCateg6_258_ from sd_servicecatalogue_categorydetails sdservicec0_ where sdservicec0_.ServiceId=? 0 14 1 1 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665566,'SLA',"PopulateSMSInfo(665566,48,now())",now()) 0 4 6 18 8 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477331 0 4 6 21 10 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613330,'SLA',"PopulateSMSInfo(613330,82,now())",now()) 0 5 4 21 9 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576510,'SLA',"PopulateSMSInfo(576510,68,now())",now()) 0 5 4 18 7 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786327 0 4 6 15 6 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786312 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 12 16 5 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202604 0 3 8 24 13 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583674,'SLA',"PopulateSMSInfo(583674,127,now())",now()) 0 3 8 23 13 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786324 0 4 5 19 8 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001393945'
0 1 23 23 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785473 and Slno=knowledge_store.Slno)) 0 18 1 3 0 0.00
graphselect NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=15 0 34 0 0 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900274',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:48\:38\.35',
`merchant_id`='112399343',
`dispatch_status`='InStock',
`Acknowledged_By`='Mr Sunil Ramdas Panmand',
`location`='112399343'
WHERE `KIT_number`='80640659'
0 1 22 22 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787923 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 11 21 14 0.00
graphSELECT k.sapphire_child_reqid AS attribute6, convert((Select Count(distinct kt.Kit_Number) From Kit_Details kt Where kt.Sapphire_Child_ReqID=k.Sapphire_Child_ReqID ), CHAR) AS attribute7, convert(Sum(If(ACK_Status_API=0,1,0)),CHAR) AS attribute8 FROM `kit_details` k WHERE k.`Merchant_ID` ='137932385' AND k.`Sapphire_Child_ReqID` IS NOT NULL and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Dispatched','Delivered') Group By sapphire_child_reqid
0 5 4 8 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645453,'SLA',"PopulateSMSInfo(645453,68,now())",now()) 0 4 5 15 6 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786899 and Slno=knowledge_store.Slno)) 0 26 0 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:22\:00\.633',
`merchant_id`='115085840',
`dispatch_status`='InStock',
`Acknowledged_By`='Gandigude Chandrashekhar',
`location`='115085840'
WHERE `KIT_number`='79559035'
0 1 22 22 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625150,'SLA',"PopulateSMSInfo(625150,22,now())",now()) 0 2 11 22 15 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598298,'SLA',"PopulateSMSInfo(598298,5,now())",now()) 0 3 7 19 10 0.00
graphselect sdsearchpr0_.ProfileID as ProfileI4_253_0_, sdsearchpr0_.ProfileDetailsID as ProfileD1_252_0_, sdsearchpr0_.ProfileDetailsID as ProfileD1_252_1_, sdsearchpr0_.ParameterID as Paramete2_252_1_, sdsearchpr0_.ParameterValue as Paramete3_252_1_, sdsearchpr0_.ProfileID as ProfileI4_252_1_ from sd_searchprofiles_details sdsearchpr0_ where sdsearchpr0_.ProfileID=? 0 33 0 0 0 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 13 , 37 , 2 , 7 , 8 , 10 , 36 , 6 , 16 , 19 , 18 , 17 , 40 , 9 , 14 , 15 , 35 , 1 , 11 , 22 , 4)) and sdprojectr0_.AccessValue=17 0 27 0 3 0 0.00
graphSELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=11 0 37 0 2 0 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=27 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 0 32 0 2 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787625,now(),'Field Updated',"Anurag Kumar","","1","Dummy",118,54) 0 1 21 21 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787581 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 21 21 0 0.00
graph SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787256 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 0 1 21 21 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79230669' 0 1 21 21 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477291 0 4 5 19 9 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1893884 0 3 7 20 11 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580950,'SLA',"PopulateSMSInfo(580950,70,now())",now()) 0 3 7 18 9 0.00
graphselect macrodetai0_.ID as ID1_138_, macrodetai0_.ColumnMacroId as ColumnMa2_138_, macrodetai0_.ColumnName as ColumnNa3_138_, macrodetai0_.ColumnOrder as ColumnOr4_138_, macrodetai0_.ColumnType as ColumnTy5_138_, macrodetai0_.ColumnWidth as ColumnWi6_138_, macrodetai0_.MacroId as MacroId7_138_ from macrodetails_calendarevent_griddata macrodetai0_ where macrodetai0_.MacroId=? 0 36 0 0 1 0.00
graphselect sdservicep0_.DetailsID as DetailsI1_256_, sdservicep0_.ParameterValue as Paramete2_256_, sdservicep0_.ParameterID as Paramete4_256_, sdservicep0_.ServiceID as ServiceI3_256_ from sd_service_parameters_details sdservicep0_ where sdservicep0_.ServiceID=? 0 14 1 3 0 0.00
graphselect dashboardt0_.labelName as col_0_0_, dashboardt0_.DataQuery as col_1_0_, dashboardt0_.TemplateId as col_2_0_, dashboardc1_.repositoryId as col_3_0_, dashboardc1_.colorCode as col_4_0_, dashboardc1_.ClickURL as col_5_0_, dashboardc1_.ClickFuntion as col_6_0_ from dashboardtemplate_macrodetails dashboardt0_ cross join dashboardconfiguration_details dashboardc1_ where dashboardt0_.MacroId=dashboardc1_.MacroId and dashboardc1_.DashboardId=? 0 6 3 5 3 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='900247-mum17-mahim e' and ad1.itemdetailsid=153 limit 0,100 0 7 2 13 4 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787530 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787530
0 1 20 20 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605006,'SLA',"PopulateSMSInfo(605006,41,now())",now()) 0 5 4 17 7 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657884,'SLA',"PopulateSMSInfo(657884,73,now())",now()) 0 5 4 16 6 0.00
graph{call PopulateSMSInfo(603956,73,now())} 0 3 6 18 9 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786330 0 4 5 17 8 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1570',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:21\:57\.777',
`merchant_id`='157066193',
`dispatch_status`='InStock',
`Acknowledged_By`='Jasvant Yadav',
`location`='157066193'
WHERE `KIT_number`='80871866'
0 1 20 20 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561094,'SLA',"PopulateSMSInfo(561094,73,now())",now()) 0 3 6 18 9 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559982,'SLA',"PopulateSMSInfo(559982,72,now())",now()) 0 3 6 18 9 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786698 0 19 1 6 1 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=27 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 32 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670687,'SLA',"PopulateSMSInfo(670687,1,now())",now()) 0 3 6 15 7 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2158 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2158) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787292 and ( SubmittedBy=422 or Owner=422 or ApprovalManager=422 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=422) or ProxySubmittedBy=422 ) order by ProblemID DESC
0 3 6 12 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580066,'SLA',"PopulateSMSInfo(580066,48,now())",now()) 0 5 3 14 5 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "201305" and ad.itemtypeId = 20005 limit 1
0 7 2 8 2 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786322 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 9 19 13 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600562,'SLA',"PopulateSMSInfo(600562,22,now())",now()) 0 5 3 14 5 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:13\:08\.197',
`merchant_id`='127569188',
`dispatch_status`='InStock',
`Acknowledged_By`='Amar Kumar',
`location`='127569188'
WHERE `KIT_number`='78384713'
0 1 19 19 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641599,'SLA',"PopulateSMSInfo(641599,4,now())",now()) 0 11 1 6 1 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='786350' AND sap3.FieldID=279
0 1 19 19 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642785,'SLA',"PopulateSMSInfo(642785,1,now())",now()) 0 11 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561226,'SLA',"PopulateSMSInfo(561226,73,now())",now()) 0 3 6 17 9 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=786698 0 13 1 9 2 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787449 0 23 0 2 0 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787000 0 21 0 2 0 0.00
graphSelect Kit_History_Details_Data_Population(782025,3) as attribute4 0 1 18 18 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786214 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 3 6 11 4 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='120201-e3-mvb-varanasi' and ad1.itemdetailsid=152 limit 0,100 0 17 1 7 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597572,'SLA',"PopulateSMSInfo(597572,1,now())",now()) 0 3 6 14 7 0.00
graph SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? 0 33 0 0 0 0.00
graphselect sdcategory0_.CategoryName as col_0_0_ from sd_categorymaster sdcategory0_ where sdcategory0_.CategoryId=? limit ? 0 20 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766217 0 5 3 15 6 0.00
graphSELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=59) 0 20 0 3 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786549 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 1 17 17 0 0.00
graphSelect KitCount('CIMS-MO08254765/INV/08/25/1') As attribute6 0 1 17 17 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670072,'SLA',"PopulateSMSInfo(670072,73,now())",now()) 0 3 5 14 7 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "834001" and ad.itemtypeId = 20005 limit 1
0 2 8 15 9 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785795 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 3 5 7 1 0.00
graph{call PopulateSMSInfo(581610,14,now())} 0 3 5 12 5 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128258 0 3 5 15 8 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784885 0 6 2 7 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179810 0 3 5 15 8 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:38\:55\.69',
`merchant_id`='158471933',
`dispatch_status`='InStock',
`Acknowledged_By`='Salamat Ansari',
`location`='158471933'
WHERE `KIT_number`='79213821'
0 1 17 17 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612868,'SLA',"PopulateSMSInfo(612868,72,now())",now()) 0 3 5 16 8 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787952 0 3 5 15 8 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665955,'SLA',"PopulateSMSInfo(665955,70,now())",now()) 0 4 4 11 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578482,'SLA',"PopulateSMSInfo(578482,41,now())",now()) 0 5 3 11 4 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=78) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 2 8 8 0 0.00
graphSelect ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Rajasthan' 0 7 2 4 1 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787575 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 16 16 0 0.00
graphdelete from automailer where AutomailerID=5678019 0 1 16 16 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138419 0 4 4 13 6 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='786062'
0 1 16 16 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643214,'SLA',"PopulateSMSInfo(643214,41,now())",now()) 0 10 1 5 1 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786301 0 4 4 7 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619828,'SLA',"PopulateSMSInfo(619828,22,now())",now()) 0 2 8 15 9 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650793,'SLA',"PopulateSMSInfo(650793,9,now())",now()) 0 7 2 8 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643604,'SLA',"PopulateSMSInfo(643604,78,now())",now()) 0 9 1 3 0 0.00
graph{call PopulateSMSInfo(660160,1,now())} 0 2 8 16 11 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254488/INV/08/25/1' 0 17 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599096,'SLA',"PopulateSMSInfo(599096,78,now())",now()) 0 3 5 14 7 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637289,'SLA',"PopulateSMSInfo(637289,6,now())",now()) 0 2 8 15 9 0.00
graphselect assetcontr0_.ControlFlowConfig_ID as ControlF1_21_, assetcontr0_.ControlFlowCategory_ID as ControlF2_21_, assetcontr0_.ControlFlowCategory_Value as ControlF3_21_, assetcontr0_.ControlFlow_ID as ControlF4_21_ from assetcontrolflowconfig_details assetcontr0_ where assetcontr0_.ControlFlowCategory_Value=? 0 13 1 1 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665337,'SLA',"PopulateSMSInfo(665337,1,now())",now()) 0 4 3 9 3 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "481880" and ad.itemtypeId = 20005 limit 1
0 4 3 6 2 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2048 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2048) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786801 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 15 15 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787091 0 2 7 14 9 0.00
graphSELECT k.sapphire_child_reqid AS attribute6, convert((Select Count(distinct kt.Kit_Number) From Kit_Details kt Where kt.Sapphire_Child_ReqID=k.Sapphire_Child_ReqID ), CHAR) AS attribute7, convert(Sum(If(ACK_Status_API=0,1,0)),CHAR) AS attribute8 FROM `kit_details` k WHERE k.`Merchant_ID` ='157998518' AND k.`Sapphire_Child_ReqID` IS NOT NULL and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Dispatched','Delivered') Group By sapphire_child_reqid
0 1 15 15 0 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='786066'
0 1 15 15 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786313 0 4 3 11 4 0.00
graphupdate kit_details set branch_id='120201',merchant_id='135484039',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254906/INV/08/25/1' 0 1 15 15 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787082 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 7 14 9 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985180 0 3 5 13 6 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787420 and ( SubmittedBy=2254 or Owner=2254 or ApprovalManager=2254 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2254) or ProxySubmittedBy=2254 ) order by ProblemID DESC
0 4 3 12 5 0.00
graphselect sduipdetai0_.DetailsID as DetailsI1_287_, sduipdetai0_.parameterID as paramete2_287_, sduipdetai0_.parameterValue as paramete3_287_, sduipdetai0_.ID as ID4_287_ from sd_uip_details sduipdetai0_ where sduipdetai0_.ID=? 0 11 1 7 2 0.00
graphselect iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='785194'
0 1 14 14 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660009,'SLA',"PopulateSMSInfo(660009,73,now())",now()) 0 4 3 12 5 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786686 and Slno=knowledge_store.Slno)) 0 20 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634800,'SLA',"PopulateSMSInfo(634800,6,now())",now()) 0 4 3 10 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669783,'SLA',"PopulateSMSInfo(669783,41,now())",now()) 0 3 4 11 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633323,'SLA',"PopulateSMSInfo(633323,6,now())",now()) 0 4 3 10 4 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786598,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 14 14 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576504,'SLA',"PopulateSMSInfo(576504,70,now())",now()) 0 5 2 11 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583866,'SLA',"PopulateSMSInfo(583866,73,now())",now()) 0 5 2 7 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576008,'SLA',"PopulateSMSInfo(576008,68,now())",now()) 0 5 2 10 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660331,'SLA',"PopulateSMSInfo(660331,1,now())",now()) 0 4 3 8 3 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786581 0 4 3 12 5 0.00
graphselect iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='785198'
0 1 14 14 0 0.00
graphSELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='786065'
0 1 14 14 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787914 0 4 3 11 5 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787397 0 16 0 3 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='900247-mum17-mahim e' and ad1.itemdetailsid=152 limit 1 0 8 1 5 1 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786300 0 4 3 8 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616804,'SLA',"PopulateSMSInfo(616804,72,now())",now()) 0 3 4 12 6 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787111 and ( SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 ) order by ProblemID DESC
0 3 4 5 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816488 0 3 4 13 7 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565008,'SLA',"PopulateSMSInfo(565008,1,now())",now()) 0 3 4 13 7 0.00
graph{call PopulateSMSInfo(578396,1,now())} 0 3 4 12 6 0.00
graphselect sdencldeta1_.Access as col_0_0_ from sd_servicerequest_history sdauditlog0_ cross join sd_encldetails sdencldeta1_ where sdencldeta1_.ProblemId=? and sdencldeta1_.ProblemId=sdauditlog0_.ProblemId and sdauditlog0_.NewStateID=? and sdencldeta1_.EnclName='Waiting for SPOC Assign_Enclosure' and sdencldeta1_.Access<>0 and sdauditlog0_.CurrentTime=sdencldeta1_.EnclSubmittedTime 0 4 3 12 5 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787442 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 14 14 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569640,'SLA',"PopulateSMSInfo(569640,48,now())",now()) 0 3 4 12 6 0.00
graph{call PopulateSMSInfo(586128,41,now())} 0 3 4 11 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662133,'SLA',"PopulateSMSInfo(662133,76,now())",now()) 0 4 3 10 4 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=785189 and Access=0 0 2 6 12 7 0.00
graphcall Fino_Order_invoice_number_generation(787923,159,106,169); -- Query should return value 0 1 13 13 0 0.00
graphselect sap1.data as attribute6 from sd_servicereq_additionalparams sap inner join sd_servicereq_additionalparams sap1 on sap.problemid=sap1.problemid And sap.ParamID<sap1.ParamID where sap.fieldid=87 and sap.data='Savings account Platinum RuPay card combo kit' and sap.problemid='787273' and sap1.fieldid=91 Group By sap.ParamID limit 1 0 1 13 13 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633535,'SLA',"PopulateSMSInfo(633535,75,now())",now()) 0 4 3 5 2 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80552536' 0 1 13 13 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80777523' 0 1 13 13 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787161 and ( SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 ) order by ProblemID DESC
0 2 6 9 3 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=75) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder 0 3 4 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649561,'SLA',"PopulateSMSInfo(649561,72,now())",now()) 0 4 3 10 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632609,'SLA',"PopulateSMSInfo(632609,73,now())",now()) 0 4 3 6 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651028,'SLA',"PopulateSMSInfo(651028,48,now())",now()) 0 5 2 5 1 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787311 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 6 13 9 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787480 and Slno=knowledge_store.Slno)) 0 12 1 3 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786306 0 4 3 13 6 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669546,'SLA',"PopulateSMSInfo(669546,78,now())",now()) 0 3 4 11 5 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786337 0 4 3 10 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582424,'SLA',"PopulateSMSInfo(582424,75,now())",now()) 0 3 4 11 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650959,'SLA',"PopulateSMSInfo(650959,41,now())",now()) 0 7 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582498,'SLA',"PopulateSMSInfo(582498,73,now())",now()) 0 3 4 10 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598554,'SLA',"PopulateSMSInfo(598554,78,now())",now()) 0 3 4 10 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643834,'SLA',"PopulateSMSInfo(643834,41,now())",now()) 0 9 1 4 1 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:50\:48\.873',
`merchant_id`='170286975',
`dispatch_status`='InStock',
`Acknowledged_By`='Neem Lal Yadav',
`location`='170286975'
WHERE `KIT_number`='80207845'
0 1 13 13 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565236,'SLA',"PopulateSMSInfo(565236,5,now())",now()) 0 3 4 11 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615784,'SLA',"PopulateSMSInfo(615784,73,now())",now()) 0 3 4 10 4 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786731 0 15 0 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564968,'SLA',"PopulateSMSInfo(564968,72,now())",now()) 0 6 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657905,'SLA',"PopulateSMSInfo(657905,75,now())",now()) 0 5 2 6 2 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785701 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=785701 and fieldid=132) limit 0,100 0 6 2 9 3 100.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587248,'SLA',"PopulateSMSInfo(587248,72,now())",now()) 0 5 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660352,'SLA',"PopulateSMSInfo(660352,14,now())",now()) 0 4 3 9 4 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785702 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
0 1 12 12 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636479,'SLA',"PopulateSMSInfo(636479,72,now())",now()) 0 4 3 9 4 0.00
graph{call PopulateSMSInfo(567232,70,now())} 0 5 2 9 3 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786535 0 4 3 10 4 0.00
graph{call PopulateSMSInfo(657325,41,now())} 0 5 2 8 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657217,'SLA',"PopulateSMSInfo(657217,22,now())",now()) 0 5 2 7 2 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786653 and Slno=knowledge_store.Slno)) 0 14 0 2 0 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=70) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 4 3 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766061 0 5 2 11 4 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254592/INV/08/25/1' 0 3 4 6 1 0.00
graphselect LocationName from servicedesklocationmaster where LocationID=8 0 16 0 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787917 0 4 3 9 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633529,'SLA',"PopulateSMSInfo(633529,5,now())",now()) 0 2 6 11 7 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581600,'SLA',"PopulateSMSInfo(581600,68,now())",now()) 0 3 4 9 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590350,'SLA',"PopulateSMSInfo(590350,41,now())",now()) 0 3 4 10 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612964,'SLA',"PopulateSMSInfo(612964,73,now())",now()) 0 3 4 10 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647878,'SLA',"PopulateSMSInfo(647878,9,now())",now()) 0 7 1 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211160 0 2 6 11 7 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572646,'SLA',"PopulateSMSInfo(572646,5,now())",now()) 0 3 4 10 5 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785736 and Slno=knowledge_store.Slno)) 0 10 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644192,'SLA',"PopulateSMSInfo(644192,9,now())",now()) 0 9 1 2 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784899 0 2 6 10 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595506,'SLA',"PopulateSMSInfo(595506,41,now())",now()) 0 3 4 10 5 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786473,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000303_1755582562003.pdf&fileNameOriginal=DC2726050000303_1755582562003.pdf",171,1) 0 1 12 12 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615924,'SLA',"PopulateSMSInfo(615924,72,now())",now()) 0 5 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651826,'SLA',"PopulateSMSInfo(651826,4,now())",now()) 0 5 2 8 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561174,'SLA',"PopulateSMSInfo(561174,6,now())",now()) 0 6 1 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651543,'SLA',"PopulateSMSInfo(651543,75,now())",now()) 0 5 2 5 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502557 0 4 2 11 5 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786569 0 4 2 9 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655799,'SLA',"PopulateSMSInfo(655799,1,now())",now()) 0 5 2 6 2 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786542 and Access=0 0 2 5 8 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658392,'SLA',"PopulateSMSInfo(658392,6,now())",now()) 0 5 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581508,'SLA',"PopulateSMSInfo(581508,14,now())",now()) 0 5 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559332,'SLA',"PopulateSMSInfo(559332,76,now())",now()) 0 6 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632276,'SLA',"PopulateSMSInfo(632276,1,now())",now()) 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632735,'SLA',"PopulateSMSInfo(632735,78,now())",now()) 0 4 2 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607240,'SLA',"PopulateSMSInfo(607240,75,now())",now()) 0 5 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669390,'SLA',"PopulateSMSInfo(669390,68,now())",now()) 0 3 3 9 4 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786453 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786453
0 1 11 11 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590636,'SLA',"PopulateSMSInfo(590636,78,now())",now()) 0 5 2 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612304,'SLA',"PopulateSMSInfo(612304,4,now())",now()) 0 5 2 4 1 0.00
graph{call PopulateSMSInfo(597190,72,now())} 0 3 3 10 5 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634396 0 9 1 7 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614682,'SLA',"PopulateSMSInfo(614682,73,now())",now()) 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656009,'SLA',"PopulateSMSInfo(656009,1,now())",now()) 0 6 1 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563618,'SLA',"PopulateSMSInfo(563618,9,now())",now()) 0 3 3 8 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600992,'SLA',"PopulateSMSInfo(600992,1,now())",now()) 0 3 3 9 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628934,'SLA',"PopulateSMSInfo(628934,14,now())",now()) 0 2 5 9 4 0.00
graph{call PopulateSMSInfo(581390,72,now())} 0 3 3 10 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598326,'SLA',"PopulateSMSInfo(598326,41,now())",now()) 0 3 3 8 3 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068558 0 3 3 10 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600418,'SLA',"PopulateSMSInfo(600418,81,now())",now()) 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581396,'SLA',"PopulateSMSInfo(581396,73,now())",now()) 0 3 3 9 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593856,'SLA',"PopulateSMSInfo(593856,48,now())",now()) 0 3 3 9 4 0.00
graphselect usermgmtma0_.FullName as col_0_0_ from usermgmt_master usermgmtma0_ where usermgmtma0_.UserID=? limit ? 0 20 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638470,'SLA',"PopulateSMSInfo(638470,76,now())",now()) 0 4 2 6 2 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=787919 and Access=0 0 2 5 10 7 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787049 0 14 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (556890,'SLA',"PopulateSMSInfo(556890,73,now())",now()) 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588898,'SLA',"PopulateSMSInfo(588898,72,now())",now()) 0 5 2 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580072,'SLA',"PopulateSMSInfo(580072,73,now())",now()) 0 5 2 4 1 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80485213' 0 1 10 10 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586924,'SLA',"PopulateSMSInfo(586924,1,now())",now()) 0 5 2 5 1 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786556 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648924,'SLA',"PopulateSMSInfo(648924,4,now())",now()) 0 4 2 5 1 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "8292" and ad.itemtypeId = 20005 limit 1
0 4 2 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618214,'SLA',"PopulateSMSInfo(618214,48,now())",now()) 0 4 2 7 3 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787489 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 10 10 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:45\:55\.94',
`merchant_id`='170540672',
`dispatch_status`='InStock',
`Acknowledged_By`='Tamilarasan M',
`location`='170540672'
WHERE `KIT_number`='79843878'
0 1 10 10 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593808,'SLA',"PopulateSMSInfo(593808,1,now())",now()) 0 5 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612152,'SLA',"PopulateSMSInfo(612152,73,now())",now()) 0 5 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656672,'SLA',"PopulateSMSInfo(656672,78,now())",now()) 0 5 2 6 2 0.00
graphupdate kit_details set branch_id='120201',merchant_id='127310181',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254731/INV/08/25/1' 0 1 10 10 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785525 and Slno=knowledge_store.Slno)) 0 12 0 2 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "Ghanal" and ad.itemtypeId = 20005 limit 1
0 3 3 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636465,'SLA',"PopulateSMSInfo(636465,70,now())",now()) 0 4 2 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653659,'SLA',"PopulateSMSInfo(653659,73,now())",now()) 0 5 2 7 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623488,'SLA',"PopulateSMSInfo(623488,41,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654624,'SLA',"PopulateSMSInfo(654624,6,now())",now()) 0 5 2 6 2 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "Pub" and ad.itemtypeId = 20005 limit 1
0 2 5 7 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646883,'SLA',"PopulateSMSInfo(646883,41,now())",now()) 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598804,'SLA',"PopulateSMSInfo(598804,72,now())",now()) 0 3 3 8 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644390,'SLA',"PopulateSMSInfo(644390,73,now())",now()) 0 9 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563372,'SLA',"PopulateSMSInfo(563372,73,now())",now()) 0 3 3 8 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650095,'SLA',"PopulateSMSInfo(650095,76,now())",now()) 0 7 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650863,'SLA',"PopulateSMSInfo(650863,1,now())",now()) 0 7 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569050,'SLA',"PopulateSMSInfo(569050,48,now())",now()) 0 3 3 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563408,'SLA',"PopulateSMSInfo(563408,72,now())",now()) 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606366,'SLA',"PopulateSMSInfo(606366,1,now())",now()) 0 3 3 7 3 0.00
graph{call PopulateSMSInfo(626903,75,now())} 0 2 5 9 5 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616296,'SLA',"PopulateSMSInfo(616296,73,now())",now()) 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (551200,'SLA',"PopulateSMSInfo(551200,106,now())",now()) 0 3 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594816,'SLA',"PopulateSMSInfo(594816,75,now())",now()) 0 3 3 7 3 0.00
graphselect sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 6 , 10 , 17 , 20 , 36 , 40)) and sdprojectr0_.AccessValue=17 0 10 0 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786684 and Slno=knowledge_store.Slno)) 0 10 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626661,'SLA',"PopulateSMSInfo(626661,72,now())",now()) 0 4 2 6 2 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787290 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%gu%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787290 AND FieldID=132) 0 1 9 9 0 0.00
graph{call PopulateSMSInfo(625854,72,now())} 0 4 2 6 2 0.00
graphSELECT SettingValue,DisplayName FROM configsettings where SettingKey="FROM_ADDRESS" 0 19 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657752,'SLA',"PopulateSMSInfo(657752,41,now())",now()) 0 5 1 4 1 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787009 0 12 0 1 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 44 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 44) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787453 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 9 9 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648747,'SLA',"PopulateSMSInfo(648747,75,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657522,'SLA',"PopulateSMSInfo(657522,78,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662836,'SLA',"PopulateSMSInfo(662836,1,now())",now()) 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652189,'SLA',"PopulateSMSInfo(652189,73,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616064,'SLA',"PopulateSMSInfo(616064,1,now())",now()) 0 5 1 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651160,'SLA',"PopulateSMSInfo(651160,78,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654475,'SLA',"PopulateSMSInfo(654475,1,now())",now()) 0 5 1 5 1 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787827' AND sap3.FieldID=279
0 1 9 9 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666219,'SLA',"PopulateSMSInfo(666219,14,now())",now()) 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577398,'SLA',"PopulateSMSInfo(577398,22,now())",now()) 0 5 1 7 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608208,'SLA',"PopulateSMSInfo(608208,75,now())",now()) 0 5 1 4 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867964 0 5 1 6 2 0.00
graph{call PopulateSMSInfo(564746,1,now())} 0 6 1 5 1 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786560 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 1 9 9 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639883,'SLA',"PopulateSMSInfo(639883,1,now())",now()) 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627099,'SLA',"PopulateSMSInfo(627099,76,now())",now()) 0 4 2 6 2 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='120201-s4-mvb-kochi' limit 0,100 0 3 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648994,'SLA',"PopulateSMSInfo(648994,6,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652204,'SLA',"PopulateSMSInfo(652204,48,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574192,'SLA',"PopulateSMSInfo(574192,1,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647883,'SLA',"PopulateSMSInfo(647883,6,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (785629,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 9 9 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786230 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786230
0 1 9 9 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659779,'SLA',"PopulateSMSInfo(659779,5,now())",now()) 0 4 2 6 2 0.00
graphdelete from automailer where AutomailerID=5678018 0 1 9 9 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673743 0 2 4 6 2 0.00
graphdelete from automailer where AutomailerID=5678010 0 1 9 9 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580814,'SLA',"PopulateSMSInfo(580814,22,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664021,'SLA',"PopulateSMSInfo(664021,4,now())",now()) 0 4 2 5 1 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786346 0 4 2 8 3 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786329 0 4 2 8 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625836,'SLA',"PopulateSMSInfo(625836,1,now())",now()) 0 2 4 5 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634392 0 9 1 3 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787912 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643611,'SLA',"PopulateSMSInfo(643611,70,now())",now()) 0 9 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559488,'SLA',"PopulateSMSInfo(559488,79,now())",now()) 0 3 3 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658426,'SLA',"PopulateSMSInfo(658426,41,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628630,'SLA',"PopulateSMSInfo(628630,41,now())",now()) 0 2 4 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593214,'SLA',"PopulateSMSInfo(593214,4,now())",now()) 0 3 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656066,'SLA',"PopulateSMSInfo(656066,72,now())",now()) 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615016,'SLA',"PopulateSMSInfo(615016,75,now())",now()) 0 3 3 7 3 0.00
graph{call PopulateSMSInfo(565006,72,now())} 0 3 3 8 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612684,'SLA',"PopulateSMSInfo(612684,75,now())",now()) 0 3 3 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591666,'SLA',"PopulateSMSInfo(591666,6,now())",now()) 0 3 3 5 2 0.00
graph{call PopulateSMSInfo(559142,48,now())} 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571230,'SLA',"PopulateSMSInfo(571230,76,now())",now()) 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607942,'SLA',"PopulateSMSInfo(607942,48,now())",now()) 0 3 3 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589778,'SLA',"PopulateSMSInfo(589778,72,now())",now()) 0 3 3 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596586,'SLA',"PopulateSMSInfo(596586,76,now())",now()) 0 3 3 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613466,'SLA',"PopulateSMSInfo(613466,22,now())",now()) 0 3 3 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574652,'SLA',"PopulateSMSInfo(574652,22,now())",now()) 0 3 3 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599862,'SLA',"PopulateSMSInfo(599862,1,now())",now()) 0 3 3 5 1 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786542 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 4 8 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578680,'SLA',"PopulateSMSInfo(578680,70,now())",now()) 0 3 3 7 3 0.00
graph{call PopulateSMSInfo(633508,48,now())} 0 2 4 9 6 0.00
graphdelete from automailer where AutomailerID=5678020 0 1 9 9 0 0.00
graphselect sdpreposta0_.MasterID as MasterID4_223_0_, sdpreposta0_.ID as ID1_224_0_, sdpreposta0_.ID as ID1_224_1_, sdpreposta0_.CategoryID as Category2_224_1_, sdpreposta0_.CategoryValue as Category3_224_1_, sdpreposta0_.MasterID as MasterID4_224_1_ from sd_pre_post_actions_details sdpreposta0_ where sdpreposta0_.MasterID=? 0 13 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787002,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 14 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649057,'SLA',"PopulateSMSInfo(649057,5,now())",now()) 0 4 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591664,'SLA',"PopulateSMSInfo(591664,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646536,'SLA',"PopulateSMSInfo(646536,82,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567156,'SLA',"PopulateSMSInfo(567156,1,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640197,'SLA',"PopulateSMSInfo(640197,1,now())",now()) 0 4 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645230,'SLA',"PopulateSMSInfo(645230,1,now())",now()) 0 4 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638047,'SLA',"PopulateSMSInfo(638047,22,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628909,'SLA',"PopulateSMSInfo(628909,70,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609364,'SLA',"PopulateSMSInfo(609364,48,now())",now()) 0 5 1 2 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786635 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658527,'SLA',"PopulateSMSInfo(658527,9,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669260,'SLA',"PopulateSMSInfo(669260,5,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564578,'SLA',"PopulateSMSInfo(564578,75,now())",now()) 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586922,'SLA',"PopulateSMSInfo(586922,41,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633033,'SLA',"PopulateSMSInfo(633033,73,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592250,'SLA',"PopulateSMSInfo(592250,72,now())",now()) 0 5 1 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660120,'SLA',"PopulateSMSInfo(660120,5,now())",now()) 0 4 2 4 1 0.00
graphSelect SubCategoryId,SubCategoryName from sd_subcategorymaster sdcm, sd_service_parameters_details sdspd where parameterid =2 and sdcm.SubCategoryId = sdspd.Parametervalue and sdcm.status = 0 and sdcm.projectId = 2 and SubCategoryName like '%%' and CategoryId in (54) order by SubCategoryName 0 2 4 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631942,'SLA',"PopulateSMSInfo(631942,73,now())",now()) 0 4 2 4 1 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80453958' 0 1 8 8 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590246,'SLA',"PopulateSMSInfo(590246,41,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607352,'SLA',"PopulateSMSInfo(607352,48,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657085,'SLA',"PopulateSMSInfo(657085,22,now())",now()) 0 5 1 3 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787294 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787294
0 1 8 8 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575830,'SLA',"PopulateSMSInfo(575830,70,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655869,'SLA',"PopulateSMSInfo(655869,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602320,'SLA',"PopulateSMSInfo(602320,41,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577548,'SLA',"PopulateSMSInfo(577548,72,now())",now()) 0 5 1 3 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786574 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 4 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619034,'SLA',"PopulateSMSInfo(619034,72,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636221,'SLA',"PopulateSMSInfo(636221,73,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646151,'SLA',"PopulateSMSInfo(646151,76,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648099,'SLA',"PopulateSMSInfo(648099,41,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591290,'SLA',"PopulateSMSInfo(591290,41,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635916,'SLA',"PopulateSMSInfo(635916,78,now())",now()) 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631143,'SLA',"PopulateSMSInfo(631143,22,now())",now()) 0 4 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647069,'SLA',"PopulateSMSInfo(647069,73,now())",now()) 0 4 2 4 1 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787348 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787348 and fieldid=132) limit 0,100 0 3 2 5 2 100.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583518,'SLA',"PopulateSMSInfo(583518,72,now())",now()) 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654630,'SLA',"PopulateSMSInfo(654630,5,now())",now()) 0 5 1 2 0 0.00
graphdelete from automailer where AutomailerID=5678009 0 1 8 8 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634651,'SLA',"PopulateSMSInfo(634651,1,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642793,'SLA',"PopulateSMSInfo(642793,4,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615946,'SLA',"PopulateSMSInfo(615946,73,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646624,'SLA',"PopulateSMSInfo(646624,1,now())",now()) 0 4 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652262,'SLA',"PopulateSMSInfo(652262,6,now())",now()) 0 7 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785820 and Slno=knowledge_store.Slno)) 0 10 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786342 0 4 2 5 2 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786340 0 4 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612334,'SLA',"PopulateSMSInfo(612334,22,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566598,'SLA',"PopulateSMSInfo(566598,78,now())",now()) 0 2 4 7 4 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672433 0 2 4 7 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576366,'SLA',"PopulateSMSInfo(576366,41,now())",now()) 0 3 2 4 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634394 0 9 0 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569750,'SLA',"PopulateSMSInfo(569750,4,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605480,'SLA',"PopulateSMSInfo(605480,82,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627689,'SLA',"PopulateSMSInfo(627689,72,now())",now()) 0 2 4 7 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573626,'SLA',"PopulateSMSInfo(573626,76,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587006,'SLA',"PopulateSMSInfo(587006,41,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623180,'SLA',"PopulateSMSInfo(623180,4,now())",now()) 0 2 4 7 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652210,'SLA',"PopulateSMSInfo(652210,73,now())",now()) 0 7 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574786,'SLA',"PopulateSMSInfo(574786,6,now())",now()) 0 3 2 5 2 0.00
graph{call PopulateSMSInfo(650960,9,now())} 0 7 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672297,'SLA',"PopulateSMSInfo(672297,68,now())",now()) 0 1 8 8 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606646,'SLA',"PopulateSMSInfo(606646,72,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603384,'SLA',"PopulateSMSInfo(603384,70,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647891,'SLA',"PopulateSMSInfo(647891,9,now())",now()) 0 7 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656093,'SLA',"PopulateSMSInfo(656093,5,now())",now()) 0 6 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606182,'SLA',"PopulateSMSInfo(606182,73,now())",now()) 0 3 2 7 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615096,'SLA',"PopulateSMSInfo(615096,1,now())",now()) 0 3 2 6 2 0.00
graph{call PopulateSMSInfo(645190,27,now())} 0 8 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600424,'SLA',"PopulateSMSInfo(600424,75,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600238,'SLA',"PopulateSMSInfo(600238,1,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594892,'SLA',"PopulateSMSInfo(594892,41,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570548,'SLA',"PopulateSMSInfo(570548,75,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608548,'SLA',"PopulateSMSInfo(608548,73,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571080,'SLA',"PopulateSMSInfo(571080,22,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613328,'SLA',"PopulateSMSInfo(613328,75,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576136,'SLA',"PopulateSMSInfo(576136,78,now())",now()) 0 3 2 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610724,'SLA',"PopulateSMSInfo(610724,48,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580670,'SLA',"PopulateSMSInfo(580670,72,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609592,'SLA',"PopulateSMSInfo(609592,73,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626430,'SLA',"PopulateSMSInfo(626430,1,now())",now()) 0 2 4 5 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573612,'SLA',"PopulateSMSInfo(573612,1,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608586,'SLA',"PopulateSMSInfo(608586,9,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582558,'SLA',"PopulateSMSInfo(582558,41,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635414,'SLA',"PopulateSMSInfo(635414,76,now())",now()) 0 2 4 7 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588470,'SLA',"PopulateSMSInfo(588470,1,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585880,'SLA',"PopulateSMSInfo(585880,41,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591460,'SLA',"PopulateSMSInfo(591460,48,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (550896,'SLA',"PopulateSMSInfo(550896,75,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599376,'SLA',"PopulateSMSInfo(599376,76,now())",now()) 0 3 2 5 2 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786154 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786154
0 1 8 8 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565060,'SLA',"PopulateSMSInfo(565060,73,now())",now()) 0 3 2 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579156,'SLA',"PopulateSMSInfo(579156,41,now())",now()) 0 3 2 6 2 0.00
graphSelect distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=74 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 0 10 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=778781 and Slno=knowledge_store.Slno)) 0 10 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658387,'SLA',"PopulateSMSInfo(658387,9,now())",now()) 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571696,'SLA',"PopulateSMSInfo(571696,41,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598612,'SLA',"PopulateSMSInfo(598612,72,now())",now()) 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660107,'SLA',"PopulateSMSInfo(660107,5,now())",now()) 0 4 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651647,'SLA',"PopulateSMSInfo(651647,73,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613422,'SLA',"PopulateSMSInfo(613422,5,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (556876,'SLA',"PopulateSMSInfo(556876,41,now())",now()) 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655496,'SLA',"PopulateSMSInfo(655496,78,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572036,'SLA',"PopulateSMSInfo(572036,72,now())",now()) 0 5 1 3 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "484330" and ad.itemtypeId = 20005 limit 1
0 3 2 5 2 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787016 0 9 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599928,'SLA',"PopulateSMSInfo(599928,73,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656165,'SLA',"PopulateSMSInfo(656165,9,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(641278,72,now())} 0 4 1 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656306,'SLA',"PopulateSMSInfo(656306,27,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624070,'SLA',"PopulateSMSInfo(624070,5,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670581,'SLA',"PopulateSMSInfo(670581,75,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602446,'SLA',"PopulateSMSInfo(602446,48,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592598,'SLA',"PopulateSMSInfo(592598,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618988,'SLA',"PopulateSMSInfo(618988,41,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585738,'SLA',"PopulateSMSInfo(585738,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648021,'SLA',"PopulateSMSInfo(648021,68,now())",now()) 0 4 1 3 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787397,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 16 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='625016'
0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570304,'SLA',"PopulateSMSInfo(570304,78,now())",now()) 0 5 1 2 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787952' AND sap3.FieldID=279
0 1 7 7 0 0.00
graph{call PopulateSMSInfo(562670,14,now())} 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650974,'SLA',"PopulateSMSInfo(650974,48,now())",now()) 0 5 1 4 1 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('71673991','71673992','71673993','71673994','71673995','71673996','71673997','71673998','71673999','71674000') 0 1 7 7 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617058,'SLA',"PopulateSMSInfo(617058,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573184,'SLA',"PopulateSMSInfo(573184,70,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584562,'SLA',"PopulateSMSInfo(584562,1,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(665982,6,now())} 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568178,'SLA',"PopulateSMSInfo(568178,52,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614748,'SLA',"PopulateSMSInfo(614748,72,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645560,'SLA',"PopulateSMSInfo(645560,48,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585090,'SLA',"PopulateSMSInfo(585090,78,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647805,'SLA',"PopulateSMSInfo(647805,1,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(572106,48,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627359,'SLA',"PopulateSMSInfo(627359,82,now())",now()) 0 4 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613830,'SLA',"PopulateSMSInfo(613830,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (550284,'SLA',"PopulateSMSInfo(550284,78,now())",now()) 0 6 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632986,'SLA',"PopulateSMSInfo(632986,75,now())",now()) 0 4 1 4 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853360 0 5 1 5 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853372 0 5 1 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656091,'SLA',"PopulateSMSInfo(656091,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598910,'SLA',"PopulateSMSInfo(598910,1,now())",now()) 0 5 1 3 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786562 and Slno=knowledge_store.Slno)) 0 10 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786574 0 4 1 6 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640548,'SLA',"PopulateSMSInfo(640548,70,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663832,'SLA',"PopulateSMSInfo(663832,72,now())",now()) 0 4 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637439,'SLA',"PopulateSMSInfo(637439,9,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576010,'SLA',"PopulateSMSInfo(576010,75,now())",now()) 0 5 1 2 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=781366 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610398,'SLA',"PopulateSMSInfo(610398,72,now())",now()) 0 5 1 3 1 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787008 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 7 7 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671492,'SLA',"PopulateSMSInfo(671492,70,now())",now()) 0 2 3 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594708,'SLA',"PopulateSMSInfo(594708,14,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650929,'SLA',"PopulateSMSInfo(650929,6,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650299,'SLA',"PopulateSMSInfo(650299,22,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006684 0 4 1 5 2 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786348 0 4 1 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659849,'SLA',"PopulateSMSInfo(659849,22,now())",now()) 0 4 1 4 1 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787435 0 9 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637772,'SLA',"PopulateSMSInfo(637772,68,now())",now()) 0 4 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610906,'SLA',"PopulateSMSInfo(610906,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664110,'SLA',"PopulateSMSInfo(664110,48,now())",now()) 0 4 1 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612226,'SLA',"PopulateSMSInfo(612226,1,now())",now()) 0 5 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628290,'SLA',"PopulateSMSInfo(628290,75,now())",now()) 0 4 1 2 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786378 0 4 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572266,'SLA',"PopulateSMSInfo(572266,75,now())",now()) 0 5 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787923 0 4 1 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591450,'SLA',"PopulateSMSInfo(591450,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644384,'SLA',"PopulateSMSInfo(644384,48,now())",now()) 0 4 1 4 1 0.00
graphdelete from automailer where AutomailerID=5678016 0 1 7 7 0 0.00
graphdelete from automailer where AutomailerID=5678013 0 1 7 7 0 0.00
graphdelete from automailer where AutomailerID=5678011 0 1 7 7 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622878,'SLA',"PopulateSMSInfo(622878,1,now())",now()) 0 4 1 4 1 0.00
graph{call PopulateSMSInfo(648918,68,now())} 0 7 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657203,'SLA',"PopulateSMSInfo(657203,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585074,'SLA',"PopulateSMSInfo(585074,72,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609726,'SLA',"PopulateSMSInfo(609726,82,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660178,'SLA',"PopulateSMSInfo(660178,9,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576224,'SLA',"PopulateSMSInfo(576224,72,now())",now()) 0 3 2 5 2 0.00
graph{call PopulateSMSInfo(650471,82,now())} 0 7 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593110,'SLA',"PopulateSMSInfo(593110,41,now())",now()) 0 3 2 5 2 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786342 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 3 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585900,'SLA',"PopulateSMSInfo(585900,72,now())",now()) 0 3 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582564,'SLA',"PopulateSMSInfo(582564,6,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651919,'SLA',"PopulateSMSInfo(651919,72,now())",now()) 0 7 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656167,'SLA',"PopulateSMSInfo(656167,27,now())",now()) 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627212,'SLA',"PopulateSMSInfo(627212,14,now())",now()) 0 2 3 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575840,'SLA',"PopulateSMSInfo(575840,82,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599408,'SLA',"PopulateSMSInfo(599408,1,now())",now()) 0 3 2 6 3 0.00
graph{call PopulateSMSInfo(645581,68,now())} 0 8 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570036,'SLA',"PopulateSMSInfo(570036,22,now())",now()) 0 3 2 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568278,'SLA',"PopulateSMSInfo(568278,75,now())",now()) 0 3 2 4 1 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787384 0 8 0 1 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='SPOC Rejected' 0 1 7 7 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575174,'SLA',"PopulateSMSInfo(575174,73,now())",now()) 0 3 2 5 2 0.00
graph{call PopulateSMSInfo(643492,6,now())} 0 10 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616064,'SLA',"PopulateSMSInfo(616064,9,now())",now()) 0 3 2 4 1 0.00
graphSelect Kit_History_Details_Data_Population(787311,3) as attribute4 0 3 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560600,'SLA',"PopulateSMSInfo(560600,1,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640033,'SLA',"PopulateSMSInfo(640033,41,now())",now()) 0 2 3 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667172,'SLA',"PopulateSMSInfo(667172,75,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589136,'SLA',"PopulateSMSInfo(589136,75,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609126,'SLA',"PopulateSMSInfo(609126,70,now())",now()) 0 3 2 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595948,'SLA',"PopulateSMSInfo(595948,75,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590290,'SLA',"PopulateSMSInfo(590290,73,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612148,'SLA',"PopulateSMSInfo(612148,6,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631905,'SLA',"PopulateSMSInfo(631905,73,now())",now()) 0 2 3 6 3 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786355 and Slno=knowledge_store.Slno)) 0 8 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572790,'SLA',"PopulateSMSInfo(572790,72,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608312,'SLA',"PopulateSMSInfo(608312,75,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586252,'SLA',"PopulateSMSInfo(586252,1,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598296,'SLA',"PopulateSMSInfo(598296,73,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620230,'SLA',"PopulateSMSInfo(620230,1,now())",now()) 0 2 3 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579100,'SLA',"PopulateSMSInfo(579100,22,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (539406,'SLA',"PopulateSMSInfo(539406,73,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613952,'SLA',"PopulateSMSInfo(613952,127,now())",now()) 0 3 2 4 1 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786650 and Slno=knowledge_store.Slno)) 0 6 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3130994 0 3 2 7 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597690,'SLA',"PopulateSMSInfo(597690,48,now())",now()) 0 3 2 5 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468700 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605116,'SLA',"PopulateSMSInfo(605116,9,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626360,'SLA',"PopulateSMSInfo(626360,9,now())",now()) 0 2 3 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576328,'SLA',"PopulateSMSInfo(576328,1,now())",now()) 0 3 2 5 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115376 0 3 2 7 4 0.00
graphdelete from automailer where AutomailerID=5678023 0 1 7 7 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586988,'SLA',"PopulateSMSInfo(586988,72,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575004,'SLA',"PopulateSMSInfo(575004,1,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592996,'SLA',"PopulateSMSInfo(592996,5,now())",now()) 0 3 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660762,'SLA',"PopulateSMSInfo(660762,70,now())",now()) 0 2 3 5 2 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786936 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 4 1 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660805,'SLA',"PopulateSMSInfo(660805,73,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644662,'SLA',"PopulateSMSInfo(644662,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656174,'SLA',"PopulateSMSInfo(656174,27,now())",now()) 0 5 1 2 0 0.00
graphselect if(ad1.assetvalue='Passbook request','Yes','No') as attribute6 from assetmaster am inner join assetdetails ad on am.assetid = ad.assetid and ad.itemdetailsid = 82 inner join assetdetails ad1 on am.assetid = ad1.assetid and ad1.itemdetailsid = 83 inner join (select data from sd_servicereqmaster sm inner join sd_servicereq_additionalparams sap on sm.problemid=sap.problemid and sap.fieldid = 25 where sm.problemid=787881 limit 1)t on ad.assetvalue=t.data where am.itemtypeid=20004 and am.status =0 and am.filterid = 13 0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631017,'SLA',"PopulateSMSInfo(631017,4,now())",now()) 0 4 1 3 1 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:10\:24\.67',
`merchant_id`='170410513',
`dispatch_status`='InStock',
`Acknowledged_By`='Payal Wagle',
`location`='170410513'
WHERE `KIT_number`='77994108'
0 1 6 6 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=784163 and Slno=knowledge_store.Slno)) 0 8 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652042,'SLA',"PopulateSMSInfo(652042,5,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580546,'SLA',"PopulateSMSInfo(580546,41,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578886,'SLA',"PopulateSMSInfo(578886,72,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650980,'SLA',"PopulateSMSInfo(650980,73,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605780,'SLA',"PopulateSMSInfo(605780,72,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649256,'SLA',"PopulateSMSInfo(649256,139,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648246,'SLA',"PopulateSMSInfo(648246,48,now())",now()) 0 4 1 2 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787059 0 12 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665459,'SLA',"PopulateSMSInfo(665459,68,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606684,'SLA',"PopulateSMSInfo(606684,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651974,'SLA',"PopulateSMSInfo(651974,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647961,'SLA',"PopulateSMSInfo(647961,9,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599796,'SLA',"PopulateSMSInfo(599796,73,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558658,'SLA',"PopulateSMSInfo(558658,78,now())",now()) 0 6 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612234,'SLA',"PopulateSMSInfo(612234,4,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610280,'SLA',"PopulateSMSInfo(610280,72,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590340,'SLA',"PopulateSMSInfo(590340,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614744,'SLA',"PopulateSMSInfo(614744,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585360,'SLA',"PopulateSMSInfo(585360,68,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609372,'SLA',"PopulateSMSInfo(609372,82,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999632 0 5 1 3 1 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787931 and Slno=knowledge_store.Slno)) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581374,'SLA',"PopulateSMSInfo(581374,72,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613322,'SLA',"PopulateSMSInfo(613322,48,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636115,'SLA',"PopulateSMSInfo(636115,9,now())",now()) 0 4 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867944 0 5 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786560 0 4 1 5 2 0.00
graph{call PopulateSMSInfo(565102,73,now())} 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574912,'SLA',"PopulateSMSInfo(574912,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572852,'SLA',"PopulateSMSInfo(572852,14,now())",now()) 0 5 1 2 0 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08255171/INV/08/25/1' 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650650,'SLA',"PopulateSMSInfo(650650,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563318,'SLA',"PopulateSMSInfo(563318,1,now())",now()) 0 6 1 1 0 0.00
graph{call PopulateSMSInfo(611396,73,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648998,'SLA',"PopulateSMSInfo(648998,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618206,'SLA',"PopulateSMSInfo(618206,41,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(563396,48,now())} 0 6 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631161,'SLA',"PopulateSMSInfo(631161,72,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631796,'SLA',"PopulateSMSInfo(631796,41,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(630068,1,now())} 0 4 1 3 1 0.00
graph{call PopulateSMSInfo(578576,48,now())} 0 5 1 4 1 0.00
graph{call PopulateSMSInfo(567268,73,now())} 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (553188,'SLA',"PopulateSMSInfo(553188,106,now())",now()) 0 6 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664528,'SLA',"PopulateSMSInfo(664528,73,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655952,'SLA',"PopulateSMSInfo(655952,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600196,'SLA',"PopulateSMSInfo(600196,70,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637796,'SLA',"PopulateSMSInfo(637796,78,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603776,'SLA',"PopulateSMSInfo(603776,41,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576602,'SLA',"PopulateSMSInfo(576602,41,now())",now()) 0 5 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658596,'SLA',"PopulateSMSInfo(658596,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650736,'SLA',"PopulateSMSInfo(650736,78,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618360,'SLA',"PopulateSMSInfo(618360,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630739,'SLA',"PopulateSMSInfo(630739,14,now())",now()) 0 4 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633040,'SLA',"PopulateSMSInfo(633040,73,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(584192,68,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597422,'SLA',"PopulateSMSInfo(597422,78,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665350,'SLA',"PopulateSMSInfo(665350,1,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572724,'SLA',"PopulateSMSInfo(572724,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618074,'SLA',"PopulateSMSInfo(618074,41,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625624,'SLA',"PopulateSMSInfo(625624,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566290,'SLA',"PopulateSMSInfo(566290,48,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624178,'SLA',"PopulateSMSInfo(624178,82,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661294,'SLA',"PopulateSMSInfo(661294,27,now())",now()) 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586018,'SLA',"PopulateSMSInfo(586018,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654619,'SLA',"PopulateSMSInfo(654619,9,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477295 0 4 1 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571710,'SLA',"PopulateSMSInfo(571710,41,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576874,'SLA',"PopulateSMSInfo(576874,72,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579790,'SLA',"PopulateSMSInfo(579790,73,now())",now()) 0 5 1 2 0 0.00
graphSelect SQL_CACHE SettingKey, settingvalue from configsettings where settingkey in ('ENABLE_VNC_FEATURE','ENABLE_USER_ACCEPTANCE_VNC','VNC_DEFAULT_ACTION','VNC_TIMEOUT','DISABLE_LOCAL_INPUT_VNC','CUSTOM_MESSAGE_VNC','VNC_SETTINGS_COLLECTION_TIME','DEFAULT_PASSWORD','VNC_PASSWORD') 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622436,'SLA',"PopulateSMSInfo(622436,72,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616976,'SLA',"PopulateSMSInfo(616976,41,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(561576,72,now())} 0 6 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662364,'SLA',"PopulateSMSInfo(662364,14,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617936,'SLA',"PopulateSMSInfo(617936,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625352,'SLA',"PopulateSMSInfo(625352,73,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633019,'SLA',"PopulateSMSInfo(633019,41,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643850,'SLA',"PopulateSMSInfo(643850,82,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655947,'SLA',"PopulateSMSInfo(655947,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648023,'SLA',"PopulateSMSInfo(648023,6,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630340,'SLA',"PopulateSMSInfo(630340,41,now())",now()) 0 4 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:03\:44\.61',
`merchant_id`='160004470',
`dispatch_status`='InStock',
`Acknowledged_By`='Vikas Gupta',
`location`='160004470'
WHERE `KIT_number`='8073215'
0 1 6 6 0 0.00
graph{call PopulateSMSInfo(595294,1,now())} 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651910,'SLA',"PopulateSMSInfo(651910,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590866,'SLA',"PopulateSMSInfo(590866,41,now())",now()) 0 5 1 2 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787942'
0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646988,'SLA',"PopulateSMSInfo(646988,14,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610142,'SLA',"PopulateSMSInfo(610142,82,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607860,'SLA',"PopulateSMSInfo(607860,1,now())",now()) 0 5 1 2 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('80759422','80759423','80759424','80759425','80759426','80759427','80759428','80759429','80759430','80759431','80759432','80759433','80759434','80759435','80759436','80759437','80759438','80759439','80759440','80759441') 0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615570,'SLA',"PopulateSMSInfo(615570,76,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594094,'SLA',"PopulateSMSInfo(594094,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629055,'SLA',"PopulateSMSInfo(629055,14,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648385,'SLA',"PopulateSMSInfo(648385,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646764,'SLA',"PopulateSMSInfo(646764,76,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657092,'SLA',"PopulateSMSInfo(657092,22,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631908,'SLA',"PopulateSMSInfo(631908,14,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605634,'SLA',"PopulateSMSInfo(605634,48,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587604,'SLA',"PopulateSMSInfo(587604,48,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639653,'SLA',"PopulateSMSInfo(639653,70,now())",now()) 0 4 1 3 1 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787444 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603390,'SLA',"PopulateSMSInfo(603390,68,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601660,'SLA',"PopulateSMSInfo(601660,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663877,'SLA',"PopulateSMSInfo(663877,9,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639884,'SLA',"PopulateSMSInfo(639884,48,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623480,'SLA',"PopulateSMSInfo(623480,72,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654553,'SLA',"PopulateSMSInfo(654553,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633073,'SLA',"PopulateSMSInfo(633073,138,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(643231,22,now())} 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599628,'SLA',"PopulateSMSInfo(599628,48,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345402 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637505,'SLA',"PopulateSMSInfo(637505,22,now())",now()) 0 4 1 3 1 0.00
graphdelete from automailer where AutomailerID=5678002 0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595406,'SLA',"PopulateSMSInfo(595406,22,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651898,'SLA',"PopulateSMSInfo(651898,70,now())",now()) 0 5 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787926 0 4 1 6 3 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664491,'SLA',"PopulateSMSInfo(664491,68,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652064,'SLA',"PopulateSMSInfo(652064,41,now())",now()) 0 5 1 2 0 0.00
graphdelete from automailer where AutomailerID=5678017 0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602592,'SLA',"PopulateSMSInfo(602592,72,now())",now()) 0 5 1 2 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=780899 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650973,'SLA',"PopulateSMSInfo(650973,73,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629824,'SLA',"PopulateSMSInfo(629824,22,now())",now()) 0 2 3 4 1 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786450 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654632,'SLA',"PopulateSMSInfo(654632,9,now())",now()) 0 6 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603424,'SLA',"PopulateSMSInfo(603424,9,now())",now()) 0 3 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622526,'SLA',"PopulateSMSInfo(622526,48,now())",now()) 0 2 3 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (490354,'SLA',"PopulateSMSInfo(490354,41,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658294,'SLA',"PopulateSMSInfo(658294,41,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588122,'SLA',"PopulateSMSInfo(588122,73,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626328,'SLA',"PopulateSMSInfo(626328,72,now())",now()) 0 2 3 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632211,'SLA',"PopulateSMSInfo(632211,4,now())",now()) 0 2 3 6 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583490,'SLA',"PopulateSMSInfo(583490,72,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658399,'SLA',"PopulateSMSInfo(658399,14,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007608 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569078,'SLA',"PopulateSMSInfo(569078,76,now())",now()) 0 3 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589188,'SLA',"PopulateSMSInfo(589188,76,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627382,'SLA',"PopulateSMSInfo(627382,1,now())",now()) 0 2 3 4 1 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673707 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631809,'SLA',"PopulateSMSInfo(631809,72,now())",now()) 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659240,'SLA',"PopulateSMSInfo(659240,78,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575146,'SLA',"PopulateSMSInfo(575146,82,now())",now()) 0 3 2 2 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787386 0 11 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640661,'SLA',"PopulateSMSInfo(640661,48,now())",now()) 0 2 3 5 2 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786278 and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC
0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560568,'SLA',"PopulateSMSInfo(560568,41,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596048,'SLA',"PopulateSMSInfo(596048,41,now())",now()) 0 3 2 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767080 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620530,'SLA',"PopulateSMSInfo(620530,1,now())",now()) 0 2 3 4 1 0.00
graphselect sdsmsnotif0_.SMS_TemplateID as SMS_Temp1_273_, sdsmsnotif0_.Description as Descript2_273_, sdsmsnotif0_.IsDeletionAllowed as IsDeleti3_273_, sdsmsnotif0_.ProjectID as ProjectI7_273_, sdsmsnotif0_.SMS_TemplateName as SMS_Temp4_273_, sdsmsnotif0_.TemplateBody as Template5_273_, sdsmsnotif0_.TemplateType as Template6_273_ from sd_sms_notification_template sdsmsnotif0_ where sdsmsnotif0_.ProjectID=? 0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607728,'SLA',"PopulateSMSInfo(607728,113,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587662,'SLA',"PopulateSMSInfo(587662,70,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620040,'SLA',"PopulateSMSInfo(620040,72,now())",now()) 0 2 3 5 2 0.00
graph{call PopulateSMSInfo(653753,14,now())} 0 7 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574864,'SLA',"PopulateSMSInfo(574864,1,now())",now()) 0 3 2 4 1 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786476 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 3 6 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (539484,'SLA',"PopulateSMSInfo(539484,52,now())",now()) 0 3 2 3 1 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787721 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 3 5 2 0.00
graph{call PopulateSMSInfo(650611,41,now())} 0 7 0 2 0 0.00
graph{call PopulateSMSInfo(651758,41,now())} 0 7 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597716,'SLA',"PopulateSMSInfo(597716,1,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570924,'SLA',"PopulateSMSInfo(570924,70,now())",now()) 0 3 2 2 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "361280" and ad.itemtypeId = 20005 limit 1
0 2 3 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565178,'SLA',"PopulateSMSInfo(565178,73,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583806,'SLA',"PopulateSMSInfo(583806,73,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658558,'SLA',"PopulateSMSInfo(658558,73,now())",now()) 0 2 3 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600472,'SLA',"PopulateSMSInfo(600472,4,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565054,'SLA',"PopulateSMSInfo(565054,48,now())",now()) 0 3 2 4 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2865416 0 3 2 4 2 0.00
graph{call PopulateSMSInfo(568424,9,now())} 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600610,'SLA',"PopulateSMSInfo(600610,48,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602348,'SLA',"PopulateSMSInfo(602348,73,now())",now()) 0 3 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600532,'SLA',"PopulateSMSInfo(600532,22,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607972,'SLA',"PopulateSMSInfo(607972,48,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561852,'SLA',"PopulateSMSInfo(561852,1,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584106,'SLA',"PopulateSMSInfo(584106,1,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612190,'SLA',"PopulateSMSInfo(612190,76,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609658,'SLA',"PopulateSMSInfo(609658,76,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631832,'SLA',"PopulateSMSInfo(631832,78,now())",now()) 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584872,'SLA',"PopulateSMSInfo(584872,70,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596032,'SLA',"PopulateSMSInfo(596032,73,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580788,'SLA',"PopulateSMSInfo(580788,4,now())",now()) 0 3 2 4 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453254 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616148,'SLA',"PopulateSMSInfo(616148,75,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565710,'SLA',"PopulateSMSInfo(565710,41,now())",now()) 0 2 3 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564510,'SLA',"PopulateSMSInfo(564510,1,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577902,'SLA',"PopulateSMSInfo(577902,78,now())",now()) 0 3 2 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591960,'SLA',"PopulateSMSInfo(591960,72,now())",now()) 0 3 2 4 1 0.00
graph{call PopulateSMSInfo(626757,48,now())} 0 2 3 6 4 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630728,'SLA',"PopulateSMSInfo(630728,1,now())",now()) 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593590,'SLA',"PopulateSMSInfo(593590,1,now())",now()) 0 3 2 5 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757666 0 3 2 5 2 0.00
graphdelete from automailer where AutomailerID=5678022 0 1 6 6 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628098,'SLA',"PopulateSMSInfo(628098,73,now())",now()) 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582344,'SLA',"PopulateSMSInfo(582344,9,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641104,'SLA',"PopulateSMSInfo(641104,70,now())",now()) 0 2 3 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605138,'SLA',"PopulateSMSInfo(605138,73,now())",now()) 0 3 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573648,'SLA',"PopulateSMSInfo(573648,73,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572922,'SLA',"PopulateSMSInfo(572922,72,now())",now()) 0 3 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627307,'SLA',"PopulateSMSInfo(627307,6,now())",now()) 0 2 3 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599036,'SLA',"PopulateSMSInfo(599036,1,now())",now()) 0 3 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570792,'SLA',"PopulateSMSInfo(570792,70,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565158,'SLA',"PopulateSMSInfo(565158,6,now())",now()) 0 3 2 5 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626268,'SLA',"PopulateSMSInfo(626268,4,now())",now()) 0 2 3 4 1 0.00
graphselect sdservice0_.ServiceName as col_0_0_ from sd_service sdservice0_ where sdservice0_.ServiceID=? limit ? 0 20 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786937,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 11 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138521 0 4 1 3 1 0.00
graph{call PopulateSMSInfo(561946,9,now())} 0 6 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=781317 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660381,'SLA',"PopulateSMSInfo(660381,82,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923428 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923426 0 5 1 2 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787025 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662362,'SLA',"PopulateSMSInfo(662362,72,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(579556,9,now())} 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(599854,48,now())} 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(663245,1,now())} 0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581146,'SLA',"PopulateSMSInfo(581146,1,now())",now()) 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608710,'SLA',"PopulateSMSInfo(608710,75,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662278,'SLA',"PopulateSMSInfo(662278,68,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667039,'SLA',"PopulateSMSInfo(667039,78,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188236 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138547 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898008 0 5 1 2 1 0.00
graph{call PopulateSMSInfo(552342,6,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(573256,1,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659984,'SLA',"PopulateSMSInfo(659984,68,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(602848,76,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583092,'SLA',"PopulateSMSInfo(583092,72,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(654805,5,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579198,'SLA',"PopulateSMSInfo(579198,1,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(585478,6,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667256,'SLA',"PopulateSMSInfo(667256,14,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(593080,6,now())} 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213668 0 4 1 3 1 0.00
graph{call PopulateSMSInfo(656767,6,now())} 0 5 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787057 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654766,'SLA',"PopulateSMSInfo(654766,4,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654850,'SLA',"PopulateSMSInfo(654850,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631810,'SLA',"PopulateSMSInfo(631810,41,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(604772,82,now())} 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(547900,70,now())} 0 6 0 2 0 0.00
graph{call PopulateSMSInfo(570994,41,now())} 0 5 1 1 0 0.00
graphupdate kit_details set branch_id='900274',merchant_id='167303510',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08251863/INV/08/25/1' 0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654724,'SLA',"PopulateSMSInfo(654724,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652057,'SLA',"PopulateSMSInfo(652057,41,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642679,'SLA',"PopulateSMSInfo(642679,75,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656935,'SLA',"PopulateSMSInfo(656935,68,now())",now()) 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(590736,6,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578104,'SLA',"PopulateSMSInfo(578104,72,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640660,'SLA',"PopulateSMSInfo(640660,73,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645978,'SLA',"PopulateSMSInfo(645978,73,now())",now()) 0 4 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:03\:42\.12',
`merchant_id`='155377420',
`dispatch_status`='InStock',
`Acknowledged_By`='Somil Sachan',
`location`='155377420'
WHERE `KIT_number`='80385707'
0 1 5 5 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787501 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577752,'SLA',"PopulateSMSInfo(577752,9,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609182,'SLA',"PopulateSMSInfo(609182,5,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626617,'SLA',"PopulateSMSInfo(626617,136,now())",now()) 0 4 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782025 and Slno=knowledge_store.Slno)) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588540,'SLA',"PopulateSMSInfo(588540,1,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660240,'SLA',"PopulateSMSInfo(660240,41,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645508,'SLA',"PopulateSMSInfo(645508,4,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613420,'SLA',"PopulateSMSInfo(613420,1,now())",now()) 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(658236,75,now())} 0 5 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853304 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502543 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786554 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657773,'SLA',"PopulateSMSInfo(657773,75,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669560,'SLA',"PopulateSMSInfo(669560,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642625,'SLA',"PopulateSMSInfo(642625,22,now())",now()) 0 4 1 2 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=780910 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 2 4 2 0.00
graph{call PopulateSMSInfo(598090,1,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648918,'SLA',"PopulateSMSInfo(648918,5,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638625,'SLA',"PopulateSMSInfo(638625,6,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654549,'SLA',"PopulateSMSInfo(654549,9,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649262,'SLA',"PopulateSMSInfo(649262,14,now())",now()) 0 4 1 2 0 0.00
graphupdate kit_details set branch_id='900274',merchant_id='164473294',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08251959/INV/08/25/1' 0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621780,'SLA',"PopulateSMSInfo(621780,1,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634647,'SLA',"PopulateSMSInfo(634647,6,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643827,'SLA',"PopulateSMSInfo(643827,41,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661512,'SLA',"PopulateSMSInfo(661512,1,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579072,'SLA',"PopulateSMSInfo(579072,9,now())",now()) 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(657642,6,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603908,'SLA',"PopulateSMSInfo(603908,41,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056444 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661663,'SLA',"PopulateSMSInfo(661663,22,now())",now()) 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786545 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642813,'SLA',"PopulateSMSInfo(642813,82,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606162,'SLA',"PopulateSMSInfo(606162,14,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649709,'SLA',"PopulateSMSInfo(649709,48,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631322,'SLA',"PopulateSMSInfo(631322,73,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640352,'SLA',"PopulateSMSInfo(640352,5,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(604078,72,now())} 0 5 1 1 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787557 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649281,'SLA',"PopulateSMSInfo(649281,9,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608002,'SLA',"PopulateSMSInfo(608002,5,now())",now()) 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(603132,73,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605634,'SLA',"PopulateSMSInfo(605634,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653225,'SLA',"PopulateSMSInfo(653225,9,now())",now()) 0 5 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787995 0 5 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696346 0 5 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610012,'SLA',"PopulateSMSInfo(610012,4,now())",now()) 0 5 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999696 0 5 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563512,'SLA',"PopulateSMSInfo(563512,72,now())",now()) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625492,'SLA',"PopulateSMSInfo(625492,72,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(585980,48,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666610,'SLA',"PopulateSMSInfo(666610,6,now())",now()) 0 4 1 2 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787587 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 5 5 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766245 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633786,'SLA',"PopulateSMSInfo(633786,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633918,'SLA',"PopulateSMSInfo(633918,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660396,'SLA',"PopulateSMSInfo(660396,6,now())",now()) 0 4 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786863 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644257,'SLA',"PopulateSMSInfo(644257,76,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568406,'SLA',"PopulateSMSInfo(568406,14,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595424,'SLA',"PopulateSMSInfo(595424,1,now())",now()) 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985076 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213628 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652071,'SLA',"PopulateSMSInfo(652071,73,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646534,'SLA',"PopulateSMSInfo(646534,73,now())",now()) 0 4 1 3 1 0.00
graph{call PopulateSMSInfo(657583,4,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658064,'SLA',"PopulateSMSInfo(658064,78,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634944,'SLA',"PopulateSMSInfo(634944,22,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600466,'SLA',"PopulateSMSInfo(600466,1,now())",now()) 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(653467,72,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610984,'SLA',"PopulateSMSInfo(610984,6,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664349,'SLA',"PopulateSMSInfo(664349,22,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628533,'SLA',"PopulateSMSInfo(628533,73,now())",now()) 0 4 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785400 and Slno=knowledge_store.Slno)) 0 8 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642272,'SLA',"PopulateSMSInfo(642272,68,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721706 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609752,'SLA',"PopulateSMSInfo(609752,68,now())",now()) 0 5 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766049 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(597518,6,now())} 0 5 1 2 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=780904 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661168,'SLA',"PopulateSMSInfo(661168,22,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646771,'SLA',"PopulateSMSInfo(646771,76,now())",now()) 0 4 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:30\:05\.123',
`merchant_id`='161990714',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Marla',
`location`='161990714'
WHERE `KIT_number`='78934811'
0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653010,'SLA',"PopulateSMSInfo(653010,70,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632346,'SLA',"PopulateSMSInfo(632346,1,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(590554,41,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664100,'SLA',"PopulateSMSInfo(664100,9,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640276,'SLA',"PopulateSMSInfo(640276,6,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643235,'SLA',"PopulateSMSInfo(643235,75,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(538178,106,now())} 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664096,'SLA',"PopulateSMSInfo(664096,48,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662393,'SLA',"PopulateSMSInfo(662393,82,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644524,'SLA',"PopulateSMSInfo(644524,82,now())",now()) 0 4 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:06\:50\.383',
`merchant_id`='104980974',
`dispatch_status`='InStock',
`Acknowledged_By`='Devendra Kumar',
`location`='104980974'
WHERE `KIT_number`='80276776'
0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663212,'SLA',"PopulateSMSInfo(663212,72,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867984 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640280,'SLA',"PopulateSMSInfo(640280,1,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578018,'SLA',"PopulateSMSInfo(578018,1,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587276,'SLA',"PopulateSMSInfo(587276,1,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586058,'SLA',"PopulateSMSInfo(586058,78,now())",now()) 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(612662,41,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601730,'SLA',"PopulateSMSInfo(601730,1,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(562594,68,now())} 0 6 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633949,'SLA',"PopulateSMSInfo(633949,82,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623990,'SLA',"PopulateSMSInfo(623990,41,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867960 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648510,'SLA',"PopulateSMSInfo(648510,70,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664082,'SLA',"PopulateSMSInfo(664082,14,now())",now()) 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786580 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(655996,4,now())} 0 5 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417941' 0 1 5 5 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867976 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666248,'SLA',"PopulateSMSInfo(666248,82,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654711,'SLA',"PopulateSMSInfo(654711,48,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606666,'SLA',"PopulateSMSInfo(606666,1,now())",now()) 0 5 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787714 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586678,'SLA',"PopulateSMSInfo(586678,70,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638689,'SLA',"PopulateSMSInfo(638689,1,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923376 0 5 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923374 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(560158,73,now())} 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640211,'SLA',"PopulateSMSInfo(640211,1,now())",now()) 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641605,'SLA',"PopulateSMSInfo(641605,1,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663065,'SLA',"PopulateSMSInfo(663065,73,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(652369,1,now())} 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635526,'SLA',"PopulateSMSInfo(635526,41,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999848 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(643046,22,now())} 0 4 1 3 1 0.00
graph{call PopulateSMSInfo(598186,5,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617288,'SLA',"PopulateSMSInfo(617288,78,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579212,'SLA',"PopulateSMSInfo(579212,1,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639729,'SLA',"PopulateSMSInfo(639729,5,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(658191,9,now())} 0 5 1 2 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=740316 0 12 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602940,'SLA',"PopulateSMSInfo(602940,41,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645217,'SLA',"PopulateSMSInfo(645217,1,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(596270,73,now())} 0 5 1 1 0 0.00
graph{call PopulateSMSInfo(596458,1,now())} 0 5 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:05\:52\.227',
`merchant_id`='135421001',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Abullais',
`location`='135421001'
WHERE `KIT_number`='80564197'
0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575382,'SLA',"PopulateSMSInfo(575382,6,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644036,'SLA',"PopulateSMSInfo(644036,1,now())",now()) 0 4 1 2 0 0.00
graphcall GetRequestID(1,788033,1,786819,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644190,'SLA',"PopulateSMSInfo(644190,5,now())",now()) 0 4 1 2 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786728 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637265,'SLA',"PopulateSMSInfo(637265,75,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571222,'SLA',"PopulateSMSInfo(571222,73,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599496,'SLA',"PopulateSMSInfo(599496,48,now())",now()) 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(599070,75,now())} 0 5 1 2 0 0.00
graph{call PopulateSMSInfo(570052,5,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611756,'SLA',"PopulateSMSInfo(611756,127,now())",now()) 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653364,'SLA',"PopulateSMSInfo(653364,1,now())",now()) 0 5 1 2 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672420 0 2 2 4 2 0.00
graph{call PopulateSMSInfo(655521,68,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655882,'SLA',"PopulateSMSInfo(655882,1,now())",now()) 0 5 1 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='394110'
0 4 1 4 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654835,'SLA',"PopulateSMSInfo(654835,73,now())",now()) 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635045,'SLA',"PopulateSMSInfo(635045,73,now())",now()) 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787934 0 4 1 3 1 0.00
graph{call PopulateSMSInfo(639998,72,now())} 0 4 1 2 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('7293370','7293371','7293372','7293373','7293374','7293375','7293376','7293377','7293378','7293379') 0 1 5 5 0 0.00
graphselect distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=72 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) 0 10 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666128,'SLA',"PopulateSMSInfo(666128,75,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590780,'SLA',"PopulateSMSInfo(590780,50,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575270,'SLA',"PopulateSMSInfo(575270,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603552,'SLA',"PopulateSMSInfo(603552,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568784,'SLA',"PopulateSMSInfo(568784,4,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579598,'SLA',"PopulateSMSInfo(579598,75,now())",now()) 0 3 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634398 0 9 0 1 0 0.00
graph{call PopulateSMSInfo(660818,70,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626788,'SLA',"PopulateSMSInfo(626788,1,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596298,'SLA',"PopulateSMSInfo(596298,75,now())",now()) 0 3 1 3 1 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787808'
0 1 5 5 0 0.00
graph{call PopulateSMSInfo(604286,78,now())} 0 3 1 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610104,'SLA',"PopulateSMSInfo(610104,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669664,'SLA',"PopulateSMSInfo(669664,76,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620594,'SLA',"PopulateSMSInfo(620594,4,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595102,'SLA',"PopulateSMSInfo(595102,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591422,'SLA',"PopulateSMSInfo(591422,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614048,'SLA',"PopulateSMSInfo(614048,41,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(647023,48,now())} 0 7 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615260,'SLA',"PopulateSMSInfo(615260,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572952,'SLA',"PopulateSMSInfo(572952,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612218,'SLA',"PopulateSMSInfo(612218,72,now())",now()) 0 3 1 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597366,'SLA',"PopulateSMSInfo(597366,14,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923346 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665267,'SLA',"PopulateSMSInfo(665267,1,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607438,'SLA',"PopulateSMSInfo(607438,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560058,'SLA',"PopulateSMSInfo(560058,76,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578846,'SLA',"PopulateSMSInfo(578846,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564378,'SLA',"PopulateSMSInfo(564378,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576854,'SLA',"PopulateSMSInfo(576854,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631024,'SLA',"PopulateSMSInfo(631024,1,now())",now()) 0 2 2 5 3 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923338 0 5 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613424,'SLA',"PopulateSMSInfo(613424,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585518,'SLA',"PopulateSMSInfo(585518,48,now())",now()) 0 3 1 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573540,'SLA',"PopulateSMSInfo(573540,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626502,'SLA',"PopulateSMSInfo(626502,1,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600538,'SLA',"PopulateSMSInfo(600538,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588238,'SLA',"PopulateSMSInfo(588238,6,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636115,'SLA',"PopulateSMSInfo(636115,5,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659651,'SLA',"PopulateSMSInfo(659651,9,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603350,'SLA',"PopulateSMSInfo(603350,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662623,'SLA',"PopulateSMSInfo(662623,1,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606666,'SLA',"PopulateSMSInfo(606666,5,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604076,'SLA',"PopulateSMSInfo(604076,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615068,'SLA',"PopulateSMSInfo(615068,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598340,'SLA',"PopulateSMSInfo(598340,73,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(657016,78,now())} 0 5 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600702,'SLA',"PopulateSMSInfo(600702,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593208,'SLA',"PopulateSMSInfo(593208,5,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608206,'SLA',"PopulateSMSInfo(608206,115,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614100,'SLA',"PopulateSMSInfo(614100,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564172,'SLA',"PopulateSMSInfo(564172,78,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667672,'SLA',"PopulateSMSInfo(667672,68,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593862,'SLA',"PopulateSMSInfo(593862,73,now())",now()) 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(649212,14,now())} 0 7 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593208,'SLA',"PopulateSMSInfo(593208,1,now())",now()) 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(615362,1,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583002,'SLA',"PopulateSMSInfo(583002,76,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602836,'SLA',"PopulateSMSInfo(602836,41,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573576,'SLA',"PopulateSMSInfo(573576,41,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559682,'SLA',"PopulateSMSInfo(559682,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581976,'SLA',"PopulateSMSInfo(581976,9,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(596088,70,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621792,'SLA',"PopulateSMSInfo(621792,72,now())",now()) 0 2 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590946,'SLA',"PopulateSMSInfo(590946,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600566,'SLA',"PopulateSMSInfo(600566,48,now())",now()) 0 3 1 4 2 0.00
graph{call PopulateSMSInfo(597236,73,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626425,'SLA',"PopulateSMSInfo(626425,4,now())",now()) 0 2 2 4 2 0.00
graph{call PopulateSMSInfo(648811,78,now())} 0 7 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665823,'SLA',"PopulateSMSInfo(665823,78,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661520,'SLA',"PopulateSMSInfo(661520,4,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574980,'SLA',"PopulateSMSInfo(574980,78,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (552886,'SLA',"PopulateSMSInfo(552886,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589278,'SLA',"PopulateSMSInfo(589278,48,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664623,'SLA',"PopulateSMSInfo(664623,68,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561610,'SLA',"PopulateSMSInfo(561610,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594104,'SLA',"PopulateSMSInfo(594104,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670765,'SLA',"PopulateSMSInfo(670765,4,now())",now()) 0 2 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587382,'SLA',"PopulateSMSInfo(587382,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606142,'SLA',"PopulateSMSInfo(606142,22,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632552,'SLA',"PopulateSMSInfo(632552,48,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609180,'SLA',"PopulateSMSInfo(609180,5,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589938,'SLA',"PopulateSMSInfo(589938,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593936,'SLA',"PopulateSMSInfo(593936,107,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626129,'SLA',"PopulateSMSInfo(626129,76,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618478,'SLA',"PopulateSMSInfo(618478,72,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587426,'SLA',"PopulateSMSInfo(587426,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564334,'SLA',"PopulateSMSInfo(564334,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615690,'SLA',"PopulateSMSInfo(615690,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589852,'SLA',"PopulateSMSInfo(589852,76,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583054,'SLA',"PopulateSMSInfo(583054,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568122,'SLA',"PopulateSMSInfo(568122,9,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560738,'SLA',"PopulateSMSInfo(560738,48,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (547984,'SLA',"PopulateSMSInfo(547984,52,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631448,'SLA',"PopulateSMSInfo(631448,76,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584844,'SLA',"PopulateSMSInfo(584844,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589796,'SLA',"PopulateSMSInfo(589796,9,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600018,'SLA',"PopulateSMSInfo(600018,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583120,'SLA',"PopulateSMSInfo(583120,70,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591340,'SLA',"PopulateSMSInfo(591340,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606470,'SLA',"PopulateSMSInfo(606470,78,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585362,'SLA',"PopulateSMSInfo(585362,73,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629824,'SLA',"PopulateSMSInfo(629824,4,now())",now()) 0 2 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610162,'SLA',"PopulateSMSInfo(610162,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588124,'SLA',"PopulateSMSInfo(588124,82,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630774,'SLA',"PopulateSMSInfo(630774,72,now())",now()) 0 2 2 3 0 0.00
graph{call PopulateSMSInfo(657661,14,now())} 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580914,'SLA',"PopulateSMSInfo(580914,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578488,'SLA',"PopulateSMSInfo(578488,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587020,'SLA',"PopulateSMSInfo(587020,73,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617140,'SLA',"PopulateSMSInfo(617140,78,now())",now()) 0 3 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142970 0 3 1 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591452,'SLA',"PopulateSMSInfo(591452,41,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558646,'SLA',"PopulateSMSInfo(558646,6,now())",now()) 0 3 1 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610840,'SLA',"PopulateSMSInfo(610840,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593228,'SLA',"PopulateSMSInfo(593228,41,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586324,'SLA',"PopulateSMSInfo(586324,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598310,'SLA',"PopulateSMSInfo(598310,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610818,'SLA',"PopulateSMSInfo(610818,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596378,'SLA',"PopulateSMSInfo(596378,1,now())",now()) 0 3 1 2 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787432 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593158,'SLA',"PopulateSMSInfo(593158,22,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659638,'SLA',"PopulateSMSInfo(659638,9,now())",now()) 0 2 2 4 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580950,'SLA',"PopulateSMSInfo(580950,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597658,'SLA',"PopulateSMSInfo(597658,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608334,'SLA',"PopulateSMSInfo(608334,72,now())",now()) 0 3 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=779524 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787505 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567154,'SLA',"PopulateSMSInfo(567154,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610702,'SLA',"PopulateSMSInfo(610702,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598030,'SLA',"PopulateSMSInfo(598030,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614970,'SLA',"PopulateSMSInfo(614970,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575772,'SLA',"PopulateSMSInfo(575772,76,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617228,'SLA',"PopulateSMSInfo(617228,78,now())",now()) 0 3 1 2 0 0.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='782279' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08252122/INV/08/25/1' limit 1; 0 1 5 5 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576690,'SLA',"PopulateSMSInfo(576690,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626661,'SLA',"PopulateSMSInfo(626661,76,now())",now()) 0 2 2 4 2 0.00
graphSELECT * FROM privilege_details where GroupID in (select GroupID from groupdetail where UserID=50) and PrivilegeID=4 0 2 2 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595980,'SLA',"PopulateSMSInfo(595980,82,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597354,'SLA',"PopulateSMSInfo(597354,68,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(560688,41,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563528,'SLA',"PopulateSMSInfo(563528,48,now())",now()) 0 3 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785611 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603564,'SLA',"PopulateSMSInfo(603564,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613860,'SLA',"PopulateSMSInfo(613860,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615570,'SLA',"PopulateSMSInfo(615570,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572302,'SLA',"PopulateSMSInfo(572302,72,now())",now()) 0 3 1 3 1 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786189 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786189
0 1 4 4 0 0.00
graph{call PopulateSMSInfo(644562,68,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560964,'SLA',"PopulateSMSInfo(560964,4,now())",now()) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599782,'SLA',"PopulateSMSInfo(599782,79,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(564364,5,now())} 0 6 0 2 0 0.00
graph{call PopulateSMSInfo(617144,48,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(620608,9,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(636638,75,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(658493,73,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620216,'SLA',"PopulateSMSInfo(620216,70,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(573178,78,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(626935,1,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(632681,27,now())} 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(579352,78,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999660 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603126,'SLA',"PopulateSMSInfo(603126,73,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138537 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(562012,76,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(624710,4,now())} 0 4 1 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786538 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589794,'SLA',"PopulateSMSInfo(589794,9,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661372,'SLA',"PopulateSMSInfo(661372,9,now())",now()) 0 4 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80759653' 0 1 4 4 0 0.00
graph{call PopulateSMSInfo(610912,1,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3648898 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632980,'SLA',"PopulateSMSInfo(632980,48,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3648896 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669553,'SLA',"PopulateSMSInfo(669553,78,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923410 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(606462,41,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(645290,82,now())} 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188248 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666476,'SLA',"PopulateSMSInfo(666476,76,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138545 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898006 0 5 0 2 1 0.00
graph{call PopulateSMSInfo(649015,70,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631237,'SLA',"PopulateSMSInfo(631237,5,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898002 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637380,'SLA',"PopulateSMSInfo(637380,22,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898000 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(656066,1,now())} 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(639992,1,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(578112,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923446 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(563232,73,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999684 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638352,'SLA',"PopulateSMSInfo(638352,78,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188220 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634071,'SLA',"PopulateSMSInfo(634071,48,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668592,'SLA',"PopulateSMSInfo(668592,72,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634274 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(626370,82,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662774,'SLA',"PopulateSMSInfo(662774,70,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(603244,72,now())} 0 5 0 2 0 0.00
graphupdate kit_details set branch_id='120201',merchant_id='151925902',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254020/INV/08/25/1' 0 1 4 4 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787999,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(654401,22,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(561550,72,now())} 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637851,'SLA',"PopulateSMSInfo(637851,14,now())",now()) 0 4 1 2 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787051 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(614086,6,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634964,'SLA',"PopulateSMSInfo(634964,14,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(644065,22,now())} 0 4 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787417 and Slno=knowledge_store.Slno)) 0 4 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=773339 and Slno=knowledge_store.Slno)) 0 6 0 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786779 and Slno=knowledge_store.Slno)) 0 4 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:54\:15\.23',
`merchant_id`='135609686',
`dispatch_status`='InStock',
`Acknowledged_By`='Amit Singh Kushwaha',
`location`='135609686'
WHERE `KIT_number`='8017589'
0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647600,'SLA',"PopulateSMSInfo(647600,4,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(623766,48,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653512,'SLA',"PopulateSMSInfo(653512,72,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667285,'SLA',"PopulateSMSInfo(667285,82,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999620 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923462 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188216 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(631744,9,now())} 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502515 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(616050,78,now())} 0 5 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=781709 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 2 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923458 0 5 0 2 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='476224' and am.itemtypeid=20005 and am.status=0
0 2 2 3 1 0.00
graph{call PopulateSMSInfo(580888,70,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644416,'SLA',"PopulateSMSInfo(644416,68,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(606934,72,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663533,'SLA',"PopulateSMSInfo(663533,14,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(599360,70,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985004 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(567568,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663562,'SLA',"PopulateSMSInfo(663562,82,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(615844,1,now())} 0 5 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786910 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 2 3 1 0.00
graph{call PopulateSMSInfo(604708,1,now())} 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999648 0 5 0 1 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76325651','76325652','76325653','76325654','76325655','76325656','76325657','76325658','76325659','76325660') 0 1 4 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999644 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923488 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999640 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670821,'SLA',"PopulateSMSInfo(670821,22,now())",now()) 0 3 1 2 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='0' limit 1 0 1 4 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138511 0 4 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721798 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721794 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604156,'SLA',"PopulateSMSInfo(604156,4,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670819,'SLA',"PopulateSMSInfo(670819,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635749,'SLA',"PopulateSMSInfo(635749,1,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923478 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056408 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649055,'SLA',"PopulateSMSInfo(649055,1,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(585954,22,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636596,'SLA',"PopulateSMSInfo(636596,68,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(659027,48,now())} 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923472 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(642937,76,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(652814,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643194,'SLA',"PopulateSMSInfo(643194,14,now())",now()) 0 4 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786552 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786550 0 4 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502541 0 4 1 2 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787922 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 2 2 0 0.00
graph{call PopulateSMSInfo(660534,6,now())} 0 4 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:27\:14\.16',
`merchant_id`='153875783',
`dispatch_status`='InStock',
`Acknowledged_By`='Gaurav Kumar',
`location`='153875783'
WHERE `KIT_number`='78374612'
0 1 4 4 0 0.00
graph{call PopulateSMSInfo(609292,72,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867940 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(631340,5,now())} 0 4 1 2 1 0.00
graph{call PopulateSMSInfo(563066,1,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(605654,1,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622946,'SLA',"PopulateSMSInfo(622946,41,now())",now()) 0 4 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786568 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(606848,73,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(578444,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646688,'SLA',"PopulateSMSInfo(646688,4,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(656915,5,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654341,'SLA',"PopulateSMSInfo(654341,78,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(631962,75,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655994,'SLA',"PopulateSMSInfo(655994,22,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056432 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(661537,72,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627763,'SLA',"PopulateSMSInfo(627763,6,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766201 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617664,'SLA',"PopulateSMSInfo(617664,73,now())",now()) 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786532 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666608,'SLA',"PopulateSMSInfo(666608,76,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(586864,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(606054,9,now())} 0 5 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786488 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786488
0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609614,'SLA',"PopulateSMSInfo(609614,78,now())",now()) 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665837,'SLA',"PopulateSMSInfo(665837,72,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630821,'SLA',"PopulateSMSInfo(630821,4,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664987,'SLA',"PopulateSMSInfo(664987,72,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(557754,78,now())} 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652037,'SLA',"PopulateSMSInfo(652037,8,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(579434,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(613994,1,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477349 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477345 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659777,'SLA',"PopulateSMSInfo(659777,1,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006816 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646081,'SLA',"PopulateSMSInfo(646081,14,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138569 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659573,'SLA',"PopulateSMSInfo(659573,6,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642863,'SLA',"PopulateSMSInfo(642863,4,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502585 0 4 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787845 and Slno=knowledge_store.Slno)) 0 2 2 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867908 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628540,'SLA',"PopulateSMSInfo(628540,73,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(581936,68,now())} 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(611482,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(627176,1,now())} 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867900 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654771,'SLA',"PopulateSMSInfo(654771,1,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696330 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662656,'SLA',"PopulateSMSInfo(662656,72,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622652,'SLA',"PopulateSMSInfo(622652,41,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(638178,4,now())} 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766239 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626786,'SLA',"PopulateSMSInfo(626786,1,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(658015,72,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637252,'SLA',"PopulateSMSInfo(637252,48,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138571 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664075,'SLA',"PopulateSMSInfo(664075,14,now())",now()) 0 4 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786528 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213604 0 4 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787999 0 5 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786526 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477325 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477323 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(633709,6,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668747,'SLA',"PopulateSMSInfo(668747,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666497,'SLA',"PopulateSMSInfo(666497,70,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(656907,78,now())} 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79805639' 0 1 4 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999692 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(573504,41,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667644,'SLA',"PopulateSMSInfo(667644,5,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(647986,78,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586560,'SLA',"PopulateSMSInfo(586560,78,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056472 0 5 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787508 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631308,'SLA',"PopulateSMSInfo(631308,41,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(656517,41,now())} 0 5 0 2 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787797 and fieldid=47 0 1 4 4 0 0.00
graph{call PopulateSMSInfo(654670,68,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(661320,9,now())} 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985092 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923406 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(636427,75,now())} 0 4 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787084 0 7 0 1 0 0.00
graph{call PopulateSMSInfo(580934,41,now())} 0 5 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785660 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622290,'SLA',"PopulateSMSInfo(622290,78,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056480 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636214,'SLA',"PopulateSMSInfo(636214,73,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(585812,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633527,'SLA',"PopulateSMSInfo(633527,1,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666320,'SLA',"PopulateSMSInfo(666320,5,now())",now()) 0 4 1 1 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "32651" and ad.itemtypeId = 20005 limit 1
0 1 4 4 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787094 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(591786,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624212,'SLA',"PopulateSMSInfo(624212,1,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056492 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(636336,82,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664234,'SLA',"PopulateSMSInfo(664234,73,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648880,'SLA',"PopulateSMSInfo(648880,72,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664360,'SLA',"PopulateSMSInfo(664360,78,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633470,'SLA',"PopulateSMSInfo(633470,1,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(635256,1,now())} 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345416 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636042,'SLA',"PopulateSMSInfo(636042,22,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(566134,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345410 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(588994,4,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668755,'SLA',"PopulateSMSInfo(668755,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664156,'SLA',"PopulateSMSInfo(664156,1,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006634 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670686,'SLA',"PopulateSMSInfo(670686,48,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(588894,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669429,'SLA',"PopulateSMSInfo(669429,82,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668488,'SLA',"PopulateSMSInfo(668488,76,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(544662,52,now())} 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628784,'SLA',"PopulateSMSInfo(628784,70,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(611794,68,now())} 0 5 0 1 0 0.00
graphselect sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=116 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 0 1 4 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006664 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628519,'SLA',"PopulateSMSInfo(628519,41,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646411,'SLA',"PopulateSMSInfo(646411,1,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636472,'SLA',"PopulateSMSInfo(636472,70,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853364 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570006,'SLA',"PopulateSMSInfo(570006,22,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(650548,4,now())} 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766041 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(635797,78,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(604028,41,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(604062,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006656 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(590580,13,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(635787,75,now())} 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853376 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(660679,48,now())} 0 4 1 1 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786155' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786155' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786155' 0 1 4 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042056 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(619148,14,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647689,'SLA',"PopulateSMSInfo(647689,73,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(624092,14,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628805,'SLA',"PopulateSMSInfo(628805,72,now())",now()) 0 4 1 1 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787122 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 4 4 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787560 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 4 4 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787419 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766069 0 5 0 2 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787931 0 1 4 4 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=780775 and Access=0 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647882,'SLA',"PopulateSMSInfo(647882,4,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666107,'SLA',"PopulateSMSInfo(666107,41,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(560760,1,now())} 0 6 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629550,'SLA',"PopulateSMSInfo(629550,14,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639402,'SLA',"PopulateSMSInfo(639402,73,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647735,'SLA',"PopulateSMSInfo(647735,1,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(583446,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640674,'SLA',"PopulateSMSInfo(640674,75,now())",now()) 0 4 1 2 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "Dipe" and ad.itemtypeId = 20005 limit 1
0 1 4 4 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477281 0 4 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786575 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(649328,6,now())} 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(642541,41,now())} 0 4 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787941'
0 1 4 4 0 0.00
graph{call PopulateSMSInfo(607102,41,now())} 0 5 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='201305'
0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600544,'SLA',"PopulateSMSInfo(600544,4,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766091 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636179,'SLA',"PopulateSMSInfo(636179,4,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660031,'SLA',"PopulateSMSInfo(660031,72,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(651690,75,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(608280,76,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(567242,73,now())} 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853332 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629207,'SLA',"PopulateSMSInfo(629207,73,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345488 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(657279,70,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(597830,76,now())} 0 5 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787394 and Slno=knowledge_store.Slno)) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(637882,1,now())} 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923390 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(564264,75,now())} 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671129,'SLA',"PopulateSMSInfo(671129,70,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(631869,72,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658455,'SLA',"PopulateSMSInfo(658455,5,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669908,'SLA',"PopulateSMSInfo(669908,41,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634418 0 4 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638730,'SLA',"PopulateSMSInfo(638730,82,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656322,'SLA',"PopulateSMSInfo(656322,68,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630124,'SLA',"PopulateSMSInfo(630124,72,now())",now()) 0 4 1 2 0 0.00
graph{call PopulateSMSInfo(582610,48,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642539,'SLA',"PopulateSMSInfo(642539,76,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(558822,48,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(563582,1,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721766 0 5 0 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985204 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(650770,76,now())} 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(599700,76,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617790,'SLA',"PopulateSMSInfo(617790,78,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(638007,1,now())} 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644179,'SLA',"PopulateSMSInfo(644179,9,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569638,'SLA',"PopulateSMSInfo(569638,76,now())",now()) 0 5 0 1 0 0.00
graphSELECT k.`id` AS attribute1, k.Uniquecode AS attribute10, k.`KIT_number` AS attribute6, k.Sapphire_Product_Name AS attribute7, k.`sapphire_child_reqid` AS attribute8 , ( CASE WHEN k.`ACK_Status_API` = 0 THEN 'NOT_APPLICABLE' WHEN k.`ACK_Status_API` = 1 THEN 'ACCEPTED' ELSE 'NOT_APPLICABLE' END ) AS attribute9 FROM `kit_details` k WHERE k.`Merchant_ID` = '116142292' AND k.`Sapphire_Child_ReqID`='CIMS\-MO08254884\/INV\/08\/25\/1' and k.`dispatch_status`in ('Dispatched','Delivered') and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' order by k.`outward_date` desc -- k.`Sapphire_Child_ReqID` asc LIMIT 0,1000 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584562,'SLA',"PopulateSMSInfo(584562,72,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999840 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635798,'SLA',"PopulateSMSInfo(635798,72,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626568,'SLA',"PopulateSMSInfo(626568,4,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632115,'SLA',"PopulateSMSInfo(632115,78,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647076,'SLA',"PopulateSMSInfo(647076,73,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(566028,70,now())} 0 5 0 2 0 0.00
graphSelect Kit_History_Details_Data_Population(787404,3) as attribute4 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643855,'SLA',"PopulateSMSInfo(643855,75,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(587326,76,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(610470,76,now())} 0 5 0 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787418 and Slno=knowledge_store.Slno)) 0 2 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721746 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662140,'SLA',"PopulateSMSInfo(662140,76,now())",now()) 0 4 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='77825740' 0 1 4 4 0 0.00
graph{call PopulateSMSInfo(596998,72,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649952,'SLA',"PopulateSMSInfo(649952,76,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(661748,72,now())} 0 4 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788046'
0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654459,'SLA',"PopulateSMSInfo(654459,78,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666246,'SLA',"PopulateSMSInfo(666246,73,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647460,'SLA',"PopulateSMSInfo(647460,75,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(659169,76,now())} 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721734 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(637833,9,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(573772,1,now())} 0 5 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787841 and Slno=knowledge_store.Slno)) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638476,'SLA',"PopulateSMSInfo(638476,1,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589730,'SLA',"PopulateSMSInfo(589730,6,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(650470,78,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(617006,73,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644655,'SLA',"PopulateSMSInfo(644655,72,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642716,'SLA',"PopulateSMSInfo(642716,1,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623878,'SLA',"PopulateSMSInfo(623878,78,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(583078,70,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634490 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636340,'SLA',"PopulateSMSInfo(636340,78,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(653796,41,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648008,'SLA',"PopulateSMSInfo(648008,70,now())",now()) 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(628508,41,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668990,'SLA',"PopulateSMSInfo(668990,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630886,'SLA',"PopulateSMSInfo(630886,9,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661709,'SLA',"PopulateSMSInfo(661709,76,now())",now()) 0 4 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787421 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670618,'SLA',"PopulateSMSInfo(670618,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660644,'SLA',"PopulateSMSInfo(660644,72,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667151,'SLA',"PopulateSMSInfo(667151,41,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616990,'SLA',"PopulateSMSInfo(616990,73,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(664772,48,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(586680,6,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650716,'SLA',"PopulateSMSInfo(650716,6,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138405 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566066,'SLA',"PopulateSMSInfo(566066,72,now())",now()) 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188376 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937959 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635911,'SLA',"PopulateSMSInfo(635911,6,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985144 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937951 0 4 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985140 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923308 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632965,'SLA',"PopulateSMSInfo(632965,41,now())",now()) 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606314,'SLA',"PopulateSMSInfo(606314,73,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(565432,1,now())} 0 6 0 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622822,'SLA',"PopulateSMSInfo(622822,9,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138409 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668502,'SLA',"PopulateSMSInfo(668502,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669797,'SLA',"PopulateSMSInfo(669797,75,now())",now()) 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138411 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645336,'SLA',"PopulateSMSInfo(645336,72,now())",now()) 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985132 0 5 0 2 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786307 0 4 1 2 1 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786311 0 4 1 2 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "486661" and ad.itemtypeId = 20005 limit 1
0 2 2 2 0 0.00
graph{call PopulateSMSInfo(595296,41,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213760 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(650575,73,now())} 0 7 0 1 0 0.00
graph{call PopulateSMSInfo(655133,76,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(644656,6,now())} 0 9 0 1 0 0.00
graph{call PopulateSMSInfo(658843,118,now())} 0 4 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138423 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188352 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591430,'SLA',"PopulateSMSInfo(591430,48,now())",now()) 0 3 1 2 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787348 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631536,'SLA',"PopulateSMSInfo(631536,70,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560146,'SLA',"PopulateSMSInfo(560146,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593362,'SLA',"PopulateSMSInfo(593362,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615754,'SLA',"PopulateSMSInfo(615754,73,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007636 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626717,'SLA',"PopulateSMSInfo(626717,1,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (549904,'SLA',"PopulateSMSInfo(549904,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602100,'SLA',"PopulateSMSInfo(602100,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566060,'SLA',"PopulateSMSInfo(566060,41,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607260,'SLA',"PopulateSMSInfo(607260,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598256,'SLA',"PopulateSMSInfo(598256,22,now())",now()) 0 3 1 2 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787294 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%e3%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787294 AND FieldID=132) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589874,'SLA',"PopulateSMSInfo(589874,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581846,'SLA',"PopulateSMSInfo(581846,78,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767036 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628157,'SLA',"PopulateSMSInfo(628157,78,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558754,'SLA',"PopulateSMSInfo(558754,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603998,'SLA',"PopulateSMSInfo(603998,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575314,'SLA',"PopulateSMSInfo(575314,76,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(613934,6,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568186,'SLA',"PopulateSMSInfo(568186,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588314,'SLA',"PopulateSMSInfo(588314,73,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923312 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(580772,14,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580418,'SLA',"PopulateSMSInfo(580418,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562370,'SLA',"PopulateSMSInfo(562370,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593736,'SLA',"PopulateSMSInfo(593736,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560886,'SLA',"PopulateSMSInfo(560886,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(605142,4,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611786,'SLA',"PopulateSMSInfo(611786,1,now())",now()) 0 3 1 2 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786747 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
0 1 4 4 0 0.00
graph{call PopulateSMSInfo(655426,70,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(579152,6,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593080,'SLA',"PopulateSMSInfo(593080,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590642,'SLA',"PopulateSMSInfo(590642,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565836,'SLA',"PopulateSMSInfo(565836,48,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (548658,'SLA',"PopulateSMSInfo(548658,52,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595478,'SLA',"PopulateSMSInfo(595478,82,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(648242,1,now())} 0 7 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607174,'SLA',"PopulateSMSInfo(607174,132,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(598716,5,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615482,'SLA',"PopulateSMSInfo(615482,78,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(585964,78,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626724,'SLA',"PopulateSMSInfo(626724,6,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578852,'SLA',"PopulateSMSInfo(578852,4,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(661932,68,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(630584,1,now())} 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568492,'SLA',"PopulateSMSInfo(568492,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580582,'SLA',"PopulateSMSInfo(580582,78,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(576456,73,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (542680,'SLA',"PopulateSMSInfo(542680,107,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583836,'SLA',"PopulateSMSInfo(583836,73,now())",now()) 0 3 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1561',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:19\:54\.1',
`merchant_id`='167924965',
`dispatch_status`='InStock',
`Acknowledged_By`='Rameshvar Bajotiya',
`location`='167924965'
WHERE `KIT_number`='78606429'
0 1 4 4 0 0.00
graph{call PopulateSMSInfo(657560,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(607098,41,now())} 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(631856,70,now())} 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603488,'SLA',"PopulateSMSInfo(603488,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585792,'SLA',"PopulateSMSInfo(585792,82,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(609212,14,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562734,'SLA',"PopulateSMSInfo(562734,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587544,'SLA',"PopulateSMSInfo(587544,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583888,'SLA',"PopulateSMSInfo(583888,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591816,'SLA',"PopulateSMSInfo(591816,1,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007612 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560280,'SLA',"PopulateSMSInfo(560280,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570048,'SLA',"PopulateSMSInfo(570048,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613678,'SLA',"PopulateSMSInfo(613678,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600210,'SLA',"PopulateSMSInfo(600210,78,now())",now()) 0 3 1 2 0 0.00
graphcall GetRequestID(1,787718,1,786100,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608482,'SLA',"PopulateSMSInfo(608482,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582714,'SLA',"PopulateSMSInfo(582714,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(564950,72,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583002,'SLA',"PopulateSMSInfo(583002,72,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(616554,72,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578924,'SLA',"PopulateSMSInfo(578924,4,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(661747,68,now())} 0 4 1 1 0 0.00
graph{call PopulateSMSInfo(652777,41,now())} 0 7 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854332 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602318,'SLA',"PopulateSMSInfo(602318,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604324,'SLA',"PopulateSMSInfo(604324,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592656,'SLA',"PopulateSMSInfo(592656,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579914,'SLA',"PopulateSMSInfo(579914,70,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(669374,82,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570654,'SLA',"PopulateSMSInfo(570654,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586618,'SLA',"PopulateSMSInfo(586618,6,now())",now()) 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(601702,81,now())} 0 3 1 2 1 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787393 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587718,'SLA',"PopulateSMSInfo(587718,22,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923336 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617184,'SLA',"PopulateSMSInfo(617184,72,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987756 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569432,'SLA',"PopulateSMSInfo(569432,78,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616364,'SLA',"PopulateSMSInfo(616364,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626674,'SLA',"PopulateSMSInfo(626674,68,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608430,'SLA',"PopulateSMSInfo(608430,73,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923330 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589114,'SLA',"PopulateSMSInfo(589114,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634717,'SLA',"PopulateSMSInfo(634717,6,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (551780,'SLA',"PopulateSMSInfo(551780,52,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563472,'SLA',"PopulateSMSInfo(563472,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (547796,'SLA',"PopulateSMSInfo(547796,70,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(583774,72,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603580,'SLA',"PopulateSMSInfo(603580,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631950,'SLA',"PopulateSMSInfo(631950,72,now())",now()) 0 2 2 3 1 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(785992,now(),'Field Updated',"Boini Manikyam","1","1","Dummy",118,2234) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(594116,48,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609496,'SLA',"PopulateSMSInfo(609496,72,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044532 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614970,'SLA',"PopulateSMSInfo(614970,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670770,'SLA',"PopulateSMSInfo(670770,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(563886,1,now())} 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(558194,1,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610608,'SLA',"PopulateSMSInfo(610608,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611858,'SLA',"PopulateSMSInfo(611858,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629368,'SLA',"PopulateSMSInfo(629368,6,now())",now()) 0 2 2 3 1 0.00
graphupdate kit_details set branch_id='144734',merchant_id='160785136',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08255131/INV/08/25/1' 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601026,'SLA',"PopulateSMSInfo(601026,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561942,'SLA',"PopulateSMSInfo(561942,70,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(581470,1,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577518,'SLA',"PopulateSMSInfo(577518,72,now())",now()) 0 3 1 2 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786374 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786374
0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560002,'SLA',"PopulateSMSInfo(560002,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664017,'SLA',"PopulateSMSInfo(664017,9,now())",now()) 0 4 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923366 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577522,'SLA',"PopulateSMSInfo(577522,1,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056512 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(559498,75,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585956,'SLA',"PopulateSMSInfo(585956,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587348,'SLA',"PopulateSMSInfo(587348,1,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2192810 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (545808,'SLA',"PopulateSMSInfo(545808,52,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584034,'SLA',"PopulateSMSInfo(584034,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592442,'SLA',"PopulateSMSInfo(592442,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562056,'SLA',"PopulateSMSInfo(562056,78,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(601326,4,now())} 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(581822,72,now())} 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(613450,68,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598332,'SLA',"PopulateSMSInfo(598332,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582284,'SLA',"PopulateSMSInfo(582284,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634858,'SLA',"PopulateSMSInfo(634858,76,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606440,'SLA',"PopulateSMSInfo(606440,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596086,'SLA',"PopulateSMSInfo(596086,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583208,'SLA',"PopulateSMSInfo(583208,70,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(586168,70,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559392,'SLA',"PopulateSMSInfo(559392,76,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641463,'SLA',"PopulateSMSInfo(641463,5,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596026,'SLA',"PopulateSMSInfo(596026,48,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(566600,1,now())} 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658462,'SLA',"PopulateSMSInfo(658462,6,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598610,'SLA',"PopulateSMSInfo(598610,1,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308517 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627090,'SLA',"PopulateSMSInfo(627090,4,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604148,'SLA',"PopulateSMSInfo(604148,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668111,'SLA',"PopulateSMSInfo(668111,72,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(667325,75,now())} 0 4 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616142,'SLA',"PopulateSMSInfo(616142,4,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(573636,48,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566996,'SLA',"PopulateSMSInfo(566996,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607182,'SLA',"PopulateSMSInfo(607182,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600638,'SLA',"PopulateSMSInfo(600638,76,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128254 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592396,'SLA',"PopulateSMSInfo(592396,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(598370,41,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569360,'SLA',"PopulateSMSInfo(569360,81,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604094,'SLA',"PopulateSMSInfo(604094,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665948,'SLA',"PopulateSMSInfo(665948,70,now())",now()) 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622938,'SLA',"PopulateSMSInfo(622938,78,now())",now()) 0 2 2 2 0 0.00
graph{call PopulateSMSInfo(565104,68,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583858,'SLA',"PopulateSMSInfo(583858,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607468,'SLA',"PopulateSMSInfo(607468,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607934,'SLA',"PopulateSMSInfo(607934,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573240,'SLA',"PopulateSMSInfo(573240,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620010,'SLA',"PopulateSMSInfo(620010,72,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579140,'SLA',"PopulateSMSInfo(579140,73,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(568060,73,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585954,'SLA',"PopulateSMSInfo(585954,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587706,'SLA',"PopulateSMSInfo(587706,76,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(654496,75,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138499 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600488,'SLA',"PopulateSMSInfo(600488,22,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(571216,22,now())} 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(656541,72,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559376,'SLA',"PopulateSMSInfo(559376,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581426,'SLA',"PopulateSMSInfo(581426,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579448,'SLA',"PopulateSMSInfo(579448,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570956,'SLA',"PopulateSMSInfo(570956,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625608,'SLA',"PopulateSMSInfo(625608,1,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582262,'SLA',"PopulateSMSInfo(582262,75,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2153222 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643966,'SLA',"PopulateSMSInfo(643966,73,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573112,'SLA',"PopulateSMSInfo(573112,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604648,'SLA',"PopulateSMSInfo(604648,70,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(564176,82,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587576,'SLA',"PopulateSMSInfo(587576,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(608580,5,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596018,'SLA',"PopulateSMSInfo(596018,41,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103398 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605544,'SLA',"PopulateSMSInfo(605544,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557336,'SLA',"PopulateSMSInfo(557336,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603046,'SLA',"PopulateSMSInfo(603046,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558424,'SLA',"PopulateSMSInfo(558424,1,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632314,'SLA',"PopulateSMSInfo(632314,78,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587598,'SLA',"PopulateSMSInfo(587598,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583548,'SLA',"PopulateSMSInfo(583548,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577468,'SLA',"PopulateSMSInfo(577468,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583078,'SLA',"PopulateSMSInfo(583078,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585058,'SLA',"PopulateSMSInfo(585058,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594102,'SLA',"PopulateSMSInfo(594102,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597202,'SLA',"PopulateSMSInfo(597202,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560900,'SLA',"PopulateSMSInfo(560900,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603856,'SLA',"PopulateSMSInfo(603856,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616290,'SLA',"PopulateSMSInfo(616290,1,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164306 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596090,'SLA',"PopulateSMSInfo(596090,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593116,'SLA',"PopulateSMSInfo(593116,72,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(621484,5,now())} 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616806,'SLA',"PopulateSMSInfo(616806,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610234,'SLA',"PopulateSMSInfo(610234,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609922,'SLA',"PopulateSMSInfo(609922,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(603560,41,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599632,'SLA',"PopulateSMSInfo(599632,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621262,'SLA',"PopulateSMSInfo(621262,48,now())",now()) 0 2 2 3 1 0.00
graph{call PopulateSMSInfo(585380,48,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620672,'SLA',"PopulateSMSInfo(620672,22,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575902,'SLA',"PopulateSMSInfo(575902,1,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593730,'SLA',"PopulateSMSInfo(593730,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576092,'SLA',"PopulateSMSInfo(576092,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616312,'SLA',"PopulateSMSInfo(616312,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612752,'SLA',"PopulateSMSInfo(612752,1,now())",now()) 0 3 1 2 0 0.00
graphselect siteId,probeId from probemaster where status = 1 limit 1 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602724,'SLA',"PopulateSMSInfo(602724,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587210,'SLA',"PopulateSMSInfo(587210,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575306,'SLA',"PopulateSMSInfo(575306,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571252,'SLA',"PopulateSMSInfo(571252,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577498,'SLA',"PopulateSMSInfo(577498,41,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(632260,1,now())} 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561514,'SLA',"PopulateSMSInfo(561514,78,now())",now()) 0 3 1 2 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785473 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569152,'SLA',"PopulateSMSInfo(569152,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632205,'SLA',"PopulateSMSInfo(632205,1,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572052,'SLA',"PopulateSMSInfo(572052,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587108,'SLA',"PopulateSMSInfo(587108,73,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(583676,6,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588026,'SLA',"PopulateSMSInfo(588026,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563224,'SLA',"PopulateSMSInfo(563224,75,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572290,'SLA',"PopulateSMSInfo(572290,48,now())",now()) 0 3 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=766771 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614676,'SLA',"PopulateSMSInfo(614676,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564976,'SLA',"PopulateSMSInfo(564976,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562920,'SLA',"PopulateSMSInfo(562920,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614216,'SLA',"PopulateSMSInfo(614216,70,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587664,'SLA',"PopulateSMSInfo(587664,48,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(582460,1,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601432,'SLA',"PopulateSMSInfo(601432,1,now())",now()) 0 3 1 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787999 0 4 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659792,'SLA',"PopulateSMSInfo(659792,5,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559620,'SLA',"PopulateSMSInfo(559620,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590784,'SLA',"PopulateSMSInfo(590784,72,now())",now()) 0 3 1 2 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784936 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615468,'SLA',"PopulateSMSInfo(615468,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585296,'SLA',"PopulateSMSInfo(585296,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608364,'SLA',"PopulateSMSInfo(608364,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564568,'SLA',"PopulateSMSInfo(564568,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577976,'SLA',"PopulateSMSInfo(577976,72,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(582340,22,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628588,'SLA',"PopulateSMSInfo(628588,50,now())",now()) 0 2 2 2 0 0.00
graph{call PopulateSMSInfo(578852,4,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617922,'SLA',"PopulateSMSInfo(617922,6,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631005,'SLA',"PopulateSMSInfo(631005,75,now())",now()) 0 2 2 2 0 0.00
graph{call PopulateSMSInfo(558766,73,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624796,'SLA',"PopulateSMSInfo(624796,73,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601060,'SLA',"PopulateSMSInfo(601060,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(591244,72,now())} 0 3 1 2 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76319588','76319589','76319590','76319591','76319592','76319593','76319594','76319595','76319596','76319597') 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564496,'SLA',"PopulateSMSInfo(564496,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612662,'SLA',"PopulateSMSInfo(612662,78,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(584226,73,now())} 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116234 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562292,'SLA',"PopulateSMSInfo(562292,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577684,'SLA',"PopulateSMSInfo(577684,14,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033482 0 3 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:13\:43\.377',
`merchant_id`='149645251',
`dispatch_status`='InStock',
`Acknowledged_By`='Kanalal Choyal',
`location`='149645251'
WHERE `KIT_number`='79451390'
0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567980,'SLA',"PopulateSMSInfo(567980,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(562936,82,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589314,'SLA',"PopulateSMSInfo(589314,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577816,'SLA',"PopulateSMSInfo(577816,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617006,'SLA',"PopulateSMSInfo(617006,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615062,'SLA',"PopulateSMSInfo(615062,41,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(621234,73,now())} 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571902,'SLA',"PopulateSMSInfo(571902,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562026,'SLA',"PopulateSMSInfo(562026,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562584,'SLA',"PopulateSMSInfo(562584,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558802,'SLA',"PopulateSMSInfo(558802,4,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915706 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(581388,4,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610646,'SLA',"PopulateSMSInfo(610646,22,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579798,'SLA',"PopulateSMSInfo(579798,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606308,'SLA',"PopulateSMSInfo(606308,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573532,'SLA',"PopulateSMSInfo(573532,82,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(613864,1,now())} 0 3 1 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='7823319' 0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589866,'SLA',"PopulateSMSInfo(589866,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598968,'SLA',"PopulateSMSInfo(598968,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615814,'SLA',"PopulateSMSInfo(615814,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607362,'SLA',"PopulateSMSInfo(607362,136,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586782,'SLA',"PopulateSMSInfo(586782,78,now())",now()) 0 3 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786775 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612042,'SLA',"PopulateSMSInfo(612042,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (556852,'SLA',"PopulateSMSInfo(556852,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569816,'SLA',"PopulateSMSInfo(569816,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582492,'SLA',"PopulateSMSInfo(582492,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615164,'SLA',"PopulateSMSInfo(615164,73,now())",now()) 0 3 1 2 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786353 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786353
0 1 4 4 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590356,'SLA',"PopulateSMSInfo(590356,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604412,'SLA',"PopulateSMSInfo(604412,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575176,'SLA',"PopulateSMSInfo(575176,82,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(594178,41,now())} 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986076 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584216,'SLA',"PopulateSMSInfo(584216,41,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(608794,76,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581598,'SLA',"PopulateSMSInfo(581598,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568690,'SLA',"PopulateSMSInfo(568690,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594684,'SLA',"PopulateSMSInfo(594684,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599108,'SLA',"PopulateSMSInfo(599108,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570128,'SLA',"PopulateSMSInfo(570128,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631480,'SLA',"PopulateSMSInfo(631480,9,now())",now()) 0 2 2 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598376,'SLA',"PopulateSMSInfo(598376,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558850,'SLA',"PopulateSMSInfo(558850,72,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(593198,14,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566878,'SLA',"PopulateSMSInfo(566878,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563388,'SLA',"PopulateSMSInfo(563388,41,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684242 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619004,'SLA',"PopulateSMSInfo(619004,72,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586466,'SLA',"PopulateSMSInfo(586466,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632159,'SLA',"PopulateSMSInfo(632159,72,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571888,'SLA',"PopulateSMSInfo(571888,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604974,'SLA',"PopulateSMSInfo(604974,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(607122,48,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577222,'SLA',"PopulateSMSInfo(577222,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588218,'SLA',"PopulateSMSInfo(588218,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628636,'SLA',"PopulateSMSInfo(628636,72,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583876,'SLA',"PopulateSMSInfo(583876,14,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595360,'SLA',"PopulateSMSInfo(595360,82,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599790,'SLA',"PopulateSMSInfo(599790,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596320,'SLA',"PopulateSMSInfo(596320,1,now())",now()) 0 3 1 2 0 0.00
graphdelete from automailer where AutomailerID=5678029 0 1 4 4 0 0.00
graph{call PopulateSMSInfo(560030,73,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605044,'SLA',"PopulateSMSInfo(605044,9,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596470,'SLA',"PopulateSMSInfo(596470,6,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615822,'SLA',"PopulateSMSInfo(615822,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599996,'SLA',"PopulateSMSInfo(599996,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560714,'SLA',"PopulateSMSInfo(560714,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590940,'SLA',"PopulateSMSInfo(590940,41,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587882,'SLA',"PopulateSMSInfo(587882,4,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630434,'SLA',"PopulateSMSInfo(630434,70,now())",now()) 0 2 2 2 0 0.00
graph{call PopulateSMSInfo(627224,1,now())} 0 2 2 3 1 0.00
graph{call PopulateSMSInfo(599770,1,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601504,'SLA',"PopulateSMSInfo(601504,1,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(598390,48,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584938,'SLA',"PopulateSMSInfo(584938,73,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613174,'SLA',"PopulateSMSInfo(613174,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566944,'SLA',"PopulateSMSInfo(566944,73,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127350 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607704,'SLA',"PopulateSMSInfo(607704,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629222,'SLA',"PopulateSMSInfo(629222,76,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602916,'SLA',"PopulateSMSInfo(602916,76,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599162,'SLA',"PopulateSMSInfo(599162,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585000,'SLA',"PopulateSMSInfo(585000,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577520,'SLA',"PopulateSMSInfo(577520,48,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(576242,22,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616428,'SLA',"PopulateSMSInfo(616428,73,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612280,'SLA',"PopulateSMSInfo(612280,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598540,'SLA',"PopulateSMSInfo(598540,9,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(573264,76,now())} 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605664,'SLA',"PopulateSMSInfo(605664,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604494,'SLA',"PopulateSMSInfo(604494,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575698,'SLA',"PopulateSMSInfo(575698,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610968,'SLA',"PopulateSMSInfo(610968,127,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770644 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617458,'SLA',"PopulateSMSInfo(617458,41,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (534958,'SLA',"PopulateSMSInfo(534958,106,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600166,'SLA',"PopulateSMSInfo(600166,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614216,'SLA',"PopulateSMSInfo(614216,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570954,'SLA',"PopulateSMSInfo(570954,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567124,'SLA',"PopulateSMSInfo(567124,78,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577482,'SLA',"PopulateSMSInfo(577482,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597038,'SLA',"PopulateSMSInfo(597038,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578652,'SLA',"PopulateSMSInfo(578652,48,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583666,'SLA',"PopulateSMSInfo(583666,1,now())",now()) 0 3 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131862 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614372,'SLA',"PopulateSMSInfo(614372,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611736,'SLA',"PopulateSMSInfo(611736,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562358,'SLA',"PopulateSMSInfo(562358,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615916,'SLA',"PopulateSMSInfo(615916,73,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587222,'SLA',"PopulateSMSInfo(587222,14,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594986,'SLA',"PopulateSMSInfo(594986,1,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561012,'SLA',"PopulateSMSInfo(561012,72,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570428,'SLA',"PopulateSMSInfo(570428,68,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585856,'SLA',"PopulateSMSInfo(585856,72,now())",now()) 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614992,'SLA',"PopulateSMSInfo(614992,75,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584724,'SLA',"PopulateSMSInfo(584724,72,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599192,'SLA',"PopulateSMSInfo(599192,5,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615098,'SLA',"PopulateSMSInfo(615098,76,now())",now()) 0 3 1 2 0 0.00
graph{call PopulateSMSInfo(590232,78,now())} 0 3 1 3 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592752,'SLA',"PopulateSMSInfo(592752,70,now())",now()) 0 3 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624198,'SLA',"PopulateSMSInfo(624198,1,now())",now()) 0 2 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561632,'SLA',"PopulateSMSInfo(561632,72,now())",now()) 0 3 1 2 0 0.00
graphselect sdsubcateg0_.SubCategoryName as col_0_0_ from sd_subcategorymaster sdsubcateg0_ where sdsubcateg0_.SubCategoryId=? limit ? 0 20 0 1 0 0.00
graph{call PopulateSMSInfo(639732,1,now())} 0 4 0 2 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781402 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644106,'SLA',"PopulateSMSInfo(644106,1,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(595788,78,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634270 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213656 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923424 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923422 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923420 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(599986,73,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(620290,6,now())} 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(608038,41,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660986,'SLA',"PopulateSMSInfo(660986,48,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188244 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985016 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138531 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634256 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898012 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898010 0 5 0 2 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787954 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634250 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(666606,73,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(614460,70,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923416 0 5 0 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786451 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786451 AND FieldID=132) 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(610874,136,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(658454,9,now())} 0 5 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51341272' 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3648892 0 4 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787927'
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(665900,4,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(577272,82,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629842,'SLA',"PopulateSMSInfo(629842,72,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138543 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898004 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138541 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660729,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634290 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(666388,76,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(632808,6,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999680 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(621052,41,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(616402,41,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138555 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138551 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787502 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787502
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(657323,4,now())} 0 5 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787930 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(669590,9,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(660812,22,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642385,'SLA',"PopulateSMSInfo(642385,75,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(650118,82,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923436 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(660082,6,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923432 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787455 0 3 1 2 1 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786124 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(590222,73,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502505 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(574672,73,now())} 0 5 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='900274-Warje' limit 1) where problemid='784097' 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577878,'SLA',"PopulateSMSInfo(577878,1,now())",now()) 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923468 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(587570,4,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502507 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923460 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631937,'SLA',"PopulateSMSInfo(631937,82,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(602380,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(666878,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(648285,68,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(563370,48,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(660804,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(641723,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(631958,70,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786183 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213684 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999612 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(671585,1,now())} 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(653808,82,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(653500,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(586784,1,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923454 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923452 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502519 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(587328,6,now())} 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(631252,68,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(638267,1,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638477,'SLA',"PopulateSMSInfo(638477,70,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138501 0 4 0 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78729993' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(651750,4,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985000 0 5 0 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787359 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 2 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787008 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923486 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138505 0 4 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786121 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC
0 3 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787018 0 7 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999636 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787492 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633647,'SLA',"PopulateSMSInfo(633647,48,now())",now()) 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787499 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(653602,41,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923474 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056404 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502545 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(590914,4,now())} 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417938' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(657007,132,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(638966,70,now())} 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786555 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640646,'SLA',"PopulateSMSInfo(640646,41,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(665640,75,now())} 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477371 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696370 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(616262,82,now())} 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853316 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056420 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634342,'SLA',"PopulateSMSInfo(634342,72,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(668644,9,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(645015,73,now())} 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786567 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502551 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(667711,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(637106,1,now())} 0 4 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786635 0 1 3 3 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=778545 and Slno=knowledge_store.Slno)) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867956 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:02\:44\.953',
`merchant_id`='171420502',
`dispatch_status`='InStock',
`Acknowledged_By`='Abdul Khalek Ali',
`location`='171420502'
WHERE `KIT_number`='7329935'
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867952 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(662549,48,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(647451,68,now())} 0 4 0 1 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='120201-e1-mvb-bhubaneshwar' limit 1 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(626581,82,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635828,'SLA',"PopulateSMSInfo(635828,6,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766207 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669924,'SLA',"PopulateSMSInfo(669924,82,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006820 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(636981,72,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639019,'SLA',"PopulateSMSInfo(639019,78,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502521 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671018,'SLA',"PopulateSMSInfo(671018,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622660,'SLA',"PopulateSMSInfo(622660,48,now())",now()) 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80314341' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(629465,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867924 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:45\:05\.31',
`merchant_id`='105470917',
`dispatch_status`='InStock',
`Acknowledged_By`='Kemburu Srinivasarao',
`location`='105470917'
WHERE `KIT_number`='80404308'
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(631850,76,now())} 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786683 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477351 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(575882,1,now())} 0 5 0 2 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=781613 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006826 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(629551,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006824 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006812 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006810 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502535 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786542 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766211 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(661620,22,now())} 0 4 0 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786580 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672924,'SLA',"PopulateSMSInfo(672924,68,now())",now()) 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(644276,22,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867936 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(661920,70,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634991,'SLA',"PopulateSMSInfo(634991,73,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(666675,22,now())} 0 4 0 1 0 0.00
graphSELECT k.`ID` AS attribute1, CAST(k.`KIT_number` AS CHAR) AS attribute6, k.Sapphire_Product_Name AS attribute7, k.`sapphire_child_reqid` AS attribute8 , ( CASE WHEN k.`hotlist_Status` = 0 THEN 'NOT_APPLICABLE' WHEN k.`hotlist_Status` = 1 THEN 'ACCEPTED' ELSE 'NOT_APPLICABLE' END ) AS attribute9 FROM `kit_details` k WHERE k.`Merchant_ID` = '164691769' AND k.`Sapphire_Child_ReqID`='CIMS\-MO07254591\/INV\/07\/25\/1' and k.`cbs_status` = 'Unused' and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Delivered','instock','Dispatched') order by k.`outward_date` desc -- k.`Sapphire_Child_ReqID` asc LIMIT 0,1000 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(640167,75,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660046,41,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(654107,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(651611,73,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766229 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(655690,72,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766227 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(634092,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(609984,48,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985068 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(641085,5,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985064 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213616 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:20\:37\.753',
`merchant_id`='155484189',
`dispatch_status`='InStock',
`Acknowledged_By`='Reetu \.\.',
`location`='155484189'
WHERE `KIT_number`='80647066'
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696338 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213612 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477335 0 4 0 2 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787252 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787252
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(570434,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618220,'SLA',"PopulateSMSInfo(618220,73,now())",now()) 0 4 0 2 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787067 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(666474,75,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(658747,4,now())} 0 5 0 1 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786107 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786107
0 1 3 3 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786524 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786521 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766231 0 5 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786522 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502593 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(661849,14,now())} 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867912 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(651056,6,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696342 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656797,'SLA',"PopulateSMSInfo(656797,70,now())",now()) 0 5 0 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787291 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787291 and fieldid=132) limit 0,100 0 3 1 1 0 100.00
graph{call PopulateSMSInfo(653286,27,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(659044,75,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(568254,1,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138589 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766249 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502567 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(592846,6,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502563 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766243 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985088 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502561 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(642835,9,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477319 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213636 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477317 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(667897,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(653266,9,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(660986,70,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923404 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923402 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(579578,41,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657999,'SLA',"PopulateSMSInfo(657999,22,now())",now()) 0 5 0 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785660 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=785660 and fieldid=132) limit 0,100 0 3 1 1 0 100.00
graph{call PopulateSMSInfo(647266,68,now())} 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(594716,48,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(628474,5,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(580794,82,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056488 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138599 0 4 0 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=532208 and Slno=knowledge_store.Slno)) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766257 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627423,'SLA',"PopulateSMSInfo(627423,115,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138591 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477305 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985080 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213620 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670319,'SLA',"PopulateSMSInfo(670319,22,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(635801,4,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(638940,70,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(670972,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595128,'SLA',"PopulateSMSInfo(595128,1,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(645283,4,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(629366,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006646 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(650448,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(657206,68,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(645200,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006640 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766025 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766023 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(506202,27,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(660998,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(661435,22,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(662900,6,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(671514,1,now())} 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042088 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(666107,6,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(602934,75,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670579,'SLA',"PopulateSMSInfo(670579,68,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(639995,73,now())} 0 4 0 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787291 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%kol%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787291 and fieldid=132) limit 1 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(657289,73,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766033 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853396 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766031 0 5 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781319 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(602482,70,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345422 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(665942,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(642591,6,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (781686,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660494,'SLA',"PopulateSMSInfo(660494,22,now())",now()) 0 4 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781605 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 1 2 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787930 and Slno=knowledge_store.Slno)) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006668 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660423,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(628693,48,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006662 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766043 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(629376,75,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(637730,22,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629458,'SLA',"PopulateSMSInfo(629458,70,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(629762,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(598168,68,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(596260,70,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668090,'SLA',"PopulateSMSInfo(668090,70,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042060 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672090,'SLA',"PopulateSMSInfo(672090,1,now())",now()) 0 1 3 3 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784987 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 1 2 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "471001" and ad.itemtypeId = 20005 limit 1
0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006650 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766057 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(656445,70,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766053 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766051 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696206 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345442 0 4 0 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787306 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(646016,113,now())} 0 4 0 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786100 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%hyd%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786100 AND FieldID=132) 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006600 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633540,'SLA',"PopulateSMSInfo(633540,1,now())",now()) 0 4 0 2 0 0.00
graphSelect
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787280 And sm.ProjectID=1 limit 1
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(600722,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (786342,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766065 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853340 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042048 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(646034,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345454 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345452 0 4 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781319 and Access=0 0 2 1 3 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006606 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(566958,76,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(631186,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766079 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766077 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(608998,22,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640054,'SLA',"PopulateSMSInfo(640054,75,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(659255,75,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(560346,72,now())} 0 6 0 2 0 0.00
graph{call PopulateSMSInfo(591500,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(647608,82,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(618028,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(633435,4,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(649937,68,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(601324,41,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477287 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(602924,22,now())} 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477285 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867992 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853328 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(624406,48,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(649836,22,now())} 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(573336,48,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143790 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634400 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(641983,1,now())} 0 4 0 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786576 0 4 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670330,'SLA',"PopulateSMSInfo(670330,78,now())",now()) 0 3 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786577 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766087 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(627621,1,now())} 0 4 0 1 0 0.00
graphselect distinct sdservicer0_.CurrentStatus as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(634919,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042020 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477279 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477277 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(661010,70,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623018,'SLA',"PopulateSMSInfo(623018,1,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006612 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786584 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042012 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477269 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921878' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(631203,41,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(644887,82,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(636437,78,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(593912,73,now())} 0 5 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=780869 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 3 2 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786737 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721786 0 5 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787810'
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634422 0 4 0 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='490023' and am.itemtypeid=20005 and am.status=0
0 4 0 2 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786469 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=786469 and fieldid=132) limit 0,100 0 3 1 1 0 100.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999828 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999820 0 5 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788042'
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923388 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923384 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(660996,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923382 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(646756,78,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(662523,48,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721774 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(570632,48,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721770 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626788,'SLA',"PopulateSMSInfo(626788,5,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(601178,1,now())} 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637365,'SLA',"PopulateSMSInfo(637365,1,now())",now()) 0 4 0 1 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('80765547','80765548','80765549','80765550','80765551','80765552','80765553','80765554','80765555') 0 1 3 3 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786650 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786650
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999816 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(633838,73,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(635774,23,now())} 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(669968,6,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999812 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(635367,6,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667637,'SLA',"PopulateSMSInfo(667637,4,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923378 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:04\:15\.573',
`merchant_id`='121539049',
`dispatch_status`='InStock',
`Acknowledged_By`='Muppalla Hemavathi',
`location`='121539049'
WHERE `KIT_number`='79554469'
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(605196,73,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(669078,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634446 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(655347,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721762 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985200 0 5 0 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785403 0 3 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787503 and Slno=knowledge_store.Slno)) 0 10 0 1 0 0.00
graph{call PopulateSMSInfo(564254,72,now())} 0 6 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787946'
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666727,'SLA',"PopulateSMSInfo(666727,41,now())",now()) 0 4 0 2 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "7831" and ad.itemtypeId = 20005 limit 1
0 2 1 2 0 0.00
graph{call PopulateSMSInfo(593258,41,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(643755,6,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634438 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671004,'SLA',"PopulateSMSInfo(671004,78,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634434 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634430 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669175,'SLA',"PopulateSMSInfo(669175,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(657395,78,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(633056,41,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639670,'SLA',"PopulateSMSInfo(639670,1,now())",now()) 0 4 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=785088 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(650476,22,now())} 0 5 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787812'
0 1 3 3 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786935 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786935
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(654647,41,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(659245,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721742 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(639626,76,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787448 0 2 1 3 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592768,'SLA',"PopulateSMSInfo(592768,5,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(567304,41,now())} 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787442 0 3 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:24\:45\.623',
`merchant_id`='161808723',
`dispatch_status`='InStock',
`Acknowledged_By`='Sonu Singh Yadav',
`location`='161808723'
WHERE `KIT_number`='79161484'
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643583,'SLA',"PopulateSMSInfo(643583,76,now())",now()) 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721730 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006672 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(640342,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(670350,1,now())} 0 3 1 1 0 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254031/INV/08/25/1' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(663950,1,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787437 0 3 1 1 0 0.00
graphcall Fino_GRN_Number_Generation(780772,108,284); -- Query should return value 0 1 3 3 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786103 0 2 1 2 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786101 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(641371,75,now())} 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79074344' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(640266,76,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658307,'SLA',"PopulateSMSInfo(658307,76,now())",now()) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(563420,72,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999808 0 5 0 1 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='120201-e4-mvb-guwahati' and ad1.itemdetailsid=152 limit 0,100 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(657003,76,now())} 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79863425' 0 1 3 3 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788048'
0 1 3 3 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786300 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 2 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=788036 0 2 1 2 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787420 0 3 1 2 1 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787817'
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721714 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188268 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(604846,48,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(631270,1,now())} 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(608476,1,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721710 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(639517,22,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(646392,1,now())} 0 4 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634478 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(577482,78,now())} 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345404 0 4 0 2 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787586 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787586 and fieldid=132) limit 0,100 0 3 1 1 0 100.00
graph{call PopulateSMSInfo(579390,1,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572260,'SLA',"PopulateSMSInfo(572260,48,now())",now()) 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670943,'SLA',"PopulateSMSInfo(670943,78,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(665871,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(666625,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721718 0 5 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783335 and Slno=knowledge_store.Slno)) 0 4 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678006 0 1 3 3 0 0.00
graphdelete from automailer where AutomailerID=5678007 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(652244,76,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937957 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937955 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937953 0 5 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787924 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643981,'SLA',"PopulateSMSInfo(643981,5,now())",now()) 0 4 0 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787922 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786418 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786418
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(602014,72,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666750,'SLA',"PopulateSMSInfo(666750,82,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(640107,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138413 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188364 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(620518,70,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937965 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(663011,4,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627911,'SLA',"PopulateSMSInfo(627911,1,now())",now()) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(630933,22,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634372 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(658410,68,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(663901,9,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787358 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(604378,113,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138417 0 4 0 2 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787806'
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632973,'SLA',"PopulateSMSInfo(632973,48,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595542,'SLA',"PopulateSMSInfo(595542,70,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138425 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786914 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786914
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937935 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(574398,75,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590378,'SLA',"PopulateSMSInfo(590378,73,now())",now()) 0 3 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787506 and Slno=knowledge_store.Slno)) 0 6 0 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80596039' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(660171,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(585842,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591372,'SLA',"PopulateSMSInfo(591372,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213796 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923326 0 5 0 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787127 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%N4%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787127 AND FieldID=132) 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669931,'SLA',"PopulateSMSInfo(669931,82,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(626601,4,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608956,'SLA',"PopulateSMSInfo(608956,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609628,'SLA',"PopulateSMSInfo(609628,72,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138429 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599960,'SLA',"PopulateSMSInfo(599960,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593890,'SLA',"PopulateSMSInfo(593890,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587116,'SLA',"PopulateSMSInfo(587116,76,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(581292,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082442 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(607900,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629180,'SLA',"PopulateSMSInfo(629180,48,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571156,'SLA',"PopulateSMSInfo(571156,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573494,'SLA',"PopulateSMSInfo(573494,76,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630499,'SLA',"PopulateSMSInfo(630499,1,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(591730,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630590,'SLA',"PopulateSMSInfo(630590,75,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(572110,70,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590696,'SLA',"PopulateSMSInfo(590696,78,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(586778,72,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (549250,'SLA',"PopulateSMSInfo(549250,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609104,'SLA',"PopulateSMSInfo(609104,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624136,'SLA',"PopulateSMSInfo(624136,22,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598118,'SLA',"PopulateSMSInfo(598118,75,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770688 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(588120,68,now())} 0 3 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786552 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 1 3 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590034,'SLA',"PopulateSMSInfo(590034,14,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567516,'SLA',"PopulateSMSInfo(567516,41,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614002,'SLA',"PopulateSMSInfo(614002,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668574,'SLA',"PopulateSMSInfo(668574,22,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567524,'SLA',"PopulateSMSInfo(567524,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601436,'SLA',"PopulateSMSInfo(601436,68,now())",now()) 0 3 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787910 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937943 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(610262,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615732,'SLA',"PopulateSMSInfo(615732,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636089,'SLA',"PopulateSMSInfo(636089,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605114,'SLA',"PopulateSMSInfo(605114,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608474,70,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937941 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(569236,9,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610686,'SLA',"PopulateSMSInfo(610686,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602414,'SLA',"PopulateSMSInfo(602414,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610090,'SLA',"PopulateSMSInfo(610090,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891224 0 3 1 3 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2118866 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635968,'SLA',"PopulateSMSInfo(635968,4,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569632,'SLA',"PopulateSMSInfo(569632,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559076,'SLA',"PopulateSMSInfo(559076,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(597860,6,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2936192 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595880,'SLA',"PopulateSMSInfo(595880,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591216,'SLA',"PopulateSMSInfo(591216,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(579564,1,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (551956,'SLA',"PopulateSMSInfo(551956,139,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559448,'SLA',"PopulateSMSInfo(559448,1,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(599086,75,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585020,14,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587390,'SLA',"PopulateSMSInfo(587390,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(593866,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572074,'SLA',"PopulateSMSInfo(572074,75,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782658 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3455849 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923316 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(608208,129,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804452 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608996,'SLA',"PopulateSMSInfo(608996,22,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573562,'SLA',"PopulateSMSInfo(573562,82,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2948168 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(587536,4,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923314 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580826,'SLA',"PopulateSMSInfo(580826,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575328,'SLA',"PopulateSMSInfo(575328,70,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(578082,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572874,'SLA',"PopulateSMSInfo(572874,9,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(572136,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629473,'SLA',"PopulateSMSInfo(629473,73,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608490,'SLA',"PopulateSMSInfo(608490,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588646,'SLA',"PopulateSMSInfo(588646,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567176,'SLA',"PopulateSMSInfo(567176,75,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816424 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632227,'SLA',"PopulateSMSInfo(632227,82,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589912,'SLA',"PopulateSMSInfo(589912,48,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(613860,75,now())} 0 3 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785135 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578246,'SLA',"PopulateSMSInfo(578246,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570794,'SLA',"PopulateSMSInfo(570794,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608520,'SLA',"PopulateSMSInfo(608520,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589810,'SLA',"PopulateSMSInfo(589810,9,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572418,'SLA',"PopulateSMSInfo(572418,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138439 0 4 0 2 0 0.00
graph{call PopulateSMSInfo(611546,1,now())} 0 3 1 2 1 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80361361' 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923350 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612750,'SLA',"PopulateSMSInfo(612750,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594958,'SLA',"PopulateSMSInfo(594958,48,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082498 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588914,'SLA',"PopulateSMSInfo(588914,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623184,'SLA',"PopulateSMSInfo(623184,119,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(603926,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627962,'SLA',"PopulateSMSInfo(627962,72,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(567000,6,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588182,'SLA',"PopulateSMSInfo(588182,73,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007600 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570150,'SLA',"PopulateSMSInfo(570150,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588174,'SLA',"PopulateSMSInfo(588174,70,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602176,'SLA',"PopulateSMSInfo(602176,22,now())",now()) 0 3 1 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=784108 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%rje%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=784108 AND FieldID=132) 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(568662,4,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(603192,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2975782 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913126 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562114,'SLA',"PopulateSMSInfo(562114,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566252,'SLA',"PopulateSMSInfo(566252,41,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(594456,76,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575212,'SLA',"PopulateSMSInfo(575212,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570734,'SLA',"PopulateSMSInfo(570734,48,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(576878,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618862,'SLA',"PopulateSMSInfo(618862,78,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(599808,70,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(604904,82,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(570872,4,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563718,'SLA',"PopulateSMSInfo(563718,70,now())",now()) 0 3 1 2 1 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=785135 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985100 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562328,'SLA',"PopulateSMSInfo(562328,73,now())",now()) 0 3 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:00\:10\.42',
`merchant_id`='130072534',
`dispatch_status`='InStock',
`Acknowledged_By`='Hansraj \.\.',
`location`='130072534'
WHERE `KIT_number`='80656339'
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590416,'SLA',"PopulateSMSInfo(590416,48,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(580548,41,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614646,'SLA',"PopulateSMSInfo(614646,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671947,'SLA',"PopulateSMSInfo(671947,6,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(562292,76,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569594,'SLA',"PopulateSMSInfo(569594,6,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614062,'SLA',"PopulateSMSInfo(614062,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(609658,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627748,'SLA',"PopulateSMSInfo(627748,73,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576874,'SLA',"PopulateSMSInfo(576874,76,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(603366,78,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(595542,6,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927768 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572652,'SLA',"PopulateSMSInfo(572652,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605556,'SLA',"PopulateSMSInfo(605556,22,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(566886,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601014,'SLA',"PopulateSMSInfo(601014,22,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(600544,1,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(544306,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587544,'SLA',"PopulateSMSInfo(587544,76,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603118,'SLA',"PopulateSMSInfo(603118,78,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625932 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(572456,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602528,'SLA',"PopulateSMSInfo(602528,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1925104 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696298 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625176,'SLA',"PopulateSMSInfo(625176,41,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607398,'SLA',"PopulateSMSInfo(607398,4,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600922,48,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635143,'SLA',"PopulateSMSInfo(635143,48,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(566038,73,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615068,'SLA',"PopulateSMSInfo(615068,76,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600078,27,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755074 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(577272,9,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619124,'SLA',"PopulateSMSInfo(619124,48,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(601506,73,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(565240,48,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(564122,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558186,'SLA',"PopulateSMSInfo(558186,72,now())",now()) 0 3 1 2 1 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787848 and fieldid=47 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628650,'SLA',"PopulateSMSInfo(628650,9,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615410,'SLA',"PopulateSMSInfo(615410,1,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(563930,68,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(592576,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608784,73,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1868986 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587428,'SLA',"PopulateSMSInfo(587428,4,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(577202,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632084,'SLA',"PopulateSMSInfo(632084,68,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(597804,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588212,'SLA',"PopulateSMSInfo(588212,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(582950,75,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610516,'SLA',"PopulateSMSInfo(610516,78,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140388 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(569296,70,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(581034,76,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779040 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566848,'SLA',"PopulateSMSInfo(566848,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613210,'SLA',"PopulateSMSInfo(613210,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631102,'SLA',"PopulateSMSInfo(631102,4,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583216,'SLA',"PopulateSMSInfo(583216,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635667,'SLA',"PopulateSMSInfo(635667,82,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(576158,68,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597652,'SLA',"PopulateSMSInfo(597652,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(607430,6,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(565154,48,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585118,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (539026,'SLA',"PopulateSMSInfo(539026,52,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559566,'SLA',"PopulateSMSInfo(559566,22,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(572852,5,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583076,'SLA',"PopulateSMSInfo(583076,70,now())",now()) 0 3 1 1 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786469 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786469
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582642,'SLA',"PopulateSMSInfo(582642,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570114,'SLA',"PopulateSMSInfo(570114,48,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176344 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(597390,14,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591490,'SLA',"PopulateSMSInfo(591490,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570056,'SLA',"PopulateSMSInfo(570056,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598428,'SLA',"PopulateSMSInfo(598428,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567080,'SLA',"PopulateSMSInfo(567080,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591578,'SLA',"PopulateSMSInfo(591578,48,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1868978 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(584846,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583304,'SLA',"PopulateSMSInfo(583304,6,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(617916,75,now())} 0 2 1 2 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787395 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609378,'SLA',"PopulateSMSInfo(609378,78,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(622972,78,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626869,'SLA',"PopulateSMSInfo(626869,48,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566186,'SLA',"PopulateSMSInfo(566186,48,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(578848,4,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(577654,6,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(657375,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(608118,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597008,'SLA',"PopulateSMSInfo(597008,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617400,'SLA',"PopulateSMSInfo(617400,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597272,'SLA',"PopulateSMSInfo(597272,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563940,'SLA',"PopulateSMSInfo(563940,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(627714,70,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600630,'SLA',"PopulateSMSInfo(600630,6,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580886,'SLA',"PopulateSMSInfo(580886,82,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(569576,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592696,'SLA',"PopulateSMSInfo(592696,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588832,'SLA',"PopulateSMSInfo(588832,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578444,'SLA',"PopulateSMSInfo(578444,78,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612620,'SLA',"PopulateSMSInfo(612620,14,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(624060,48,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632287,'SLA',"PopulateSMSInfo(632287,82,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923332 0 5 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612452,'SLA',"PopulateSMSInfo(612452,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618108,'SLA',"PopulateSMSInfo(618108,70,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626249,'SLA',"PopulateSMSInfo(626249,48,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576660,'SLA',"PopulateSMSInfo(576660,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(563498,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569588,'SLA',"PopulateSMSInfo(569588,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569744,'SLA',"PopulateSMSInfo(569744,1,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609290,'SLA',"PopulateSMSInfo(609290,78,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627228,'SLA',"PopulateSMSInfo(627228,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629972,'SLA',"PopulateSMSInfo(629972,1,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718054 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571254,'SLA',"PopulateSMSInfo(571254,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631622,'SLA',"PopulateSMSInfo(631622,1,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(596270,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(575752,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664003,'SLA',"PopulateSMSInfo(664003,68,now())",now()) 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566914,'SLA',"PopulateSMSInfo(566914,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626382,'SLA',"PopulateSMSInfo(626382,41,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559392,'SLA',"PopulateSMSInfo(559392,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563316,'SLA',"PopulateSMSInfo(563316,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612410,'SLA',"PopulateSMSInfo(612410,70,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2637900 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923370 0 5 0 2 0 0.00
graph{call PopulateSMSInfo(567698,1,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582528,'SLA',"PopulateSMSInfo(582528,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(593912,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630545,'SLA',"PopulateSMSInfo(630545,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622842,'SLA',"PopulateSMSInfo(622842,75,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937979 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566800,'SLA',"PopulateSMSInfo(566800,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617944,'SLA',"PopulateSMSInfo(617944,75,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(596300,75,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(559970,73,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527572 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(599996,76,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(567410,48,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706054 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782686 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(606028,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607852,'SLA',"PopulateSMSInfo(607852,76,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891276 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(570406,82,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588170,'SLA',"PopulateSMSInfo(588170,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(582372,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629571,'SLA',"PopulateSMSInfo(629571,48,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(639880,75,now())} 0 2 1 3 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558474,'SLA',"PopulateSMSInfo(558474,73,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937973 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592730,'SLA',"PopulateSMSInfo(592730,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601054,'SLA',"PopulateSMSInfo(601054,73,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623974,'SLA',"PopulateSMSInfo(623974,75,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854324 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628895,'SLA',"PopulateSMSInfo(628895,72,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937971 0 4 0 2 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787720 and fieldid=47 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(578900,70,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(598134,1,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(563542,76,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574044,'SLA',"PopulateSMSInfo(574044,4,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(665606,41,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635763,'SLA',"PopulateSMSInfo(635763,48,now())",now()) 0 2 1 2 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76322468','76322469','76322470','76322471','76322472','76322473','76322474','76322475','76322476','76322477') 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(614602,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(580470,73,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(558134,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566014,'SLA',"PopulateSMSInfo(566014,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609192,'SLA',"PopulateSMSInfo(609192,68,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594412,'SLA',"PopulateSMSInfo(594412,48,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(582356,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(629670,27,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628357,'SLA',"PopulateSMSInfo(628357,41,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(564186,4,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(581002,1,now())} 0 3 1 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786901 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%900247%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786901 AND FieldID=132) 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987784 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(576792,48,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731006 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590740,'SLA',"PopulateSMSInfo(590740,78,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733666 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598076,'SLA',"PopulateSMSInfo(598076,4,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597582,'SLA',"PopulateSMSInfo(597582,22,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572378,'SLA',"PopulateSMSInfo(572378,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597346,'SLA',"PopulateSMSInfo(597346,9,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607190,'SLA',"PopulateSMSInfo(607190,48,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999764 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580168,'SLA',"PopulateSMSInfo(580168,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569672,'SLA',"PopulateSMSInfo(569672,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601858,'SLA',"PopulateSMSInfo(601858,136,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997100 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(562606,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056516 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(595464,9,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585358,'SLA',"PopulateSMSInfo(585358,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573744,'SLA',"PopulateSMSInfo(573744,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(778781,now(),'Field Updated',"Naresh Pawar","1","1","Dummy",118,74) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(599372,68,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(579134,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560576,'SLA',"PopulateSMSInfo(560576,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586966,'SLA',"PopulateSMSInfo(586966,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599296,'SLA',"PopulateSMSInfo(599296,41,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1939704 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502615 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(572800,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573298,'SLA',"PopulateSMSInfo(573298,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(659430,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(567106,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615786,'SLA',"PopulateSMSInfo(615786,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585332,'SLA',"PopulateSMSInfo(585332,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(596154,48,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(666278,9,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718026 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584754,'SLA',"PopulateSMSInfo(584754,76,now())",now()) 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985116 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937989 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973134 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591532,'SLA',"PopulateSMSInfo(591532,76,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629218,'SLA',"PopulateSMSInfo(629218,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629836,'SLA',"PopulateSMSInfo(629836,82,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(590390,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583734,'SLA',"PopulateSMSInfo(583734,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(566006,6,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568344,'SLA',"PopulateSMSInfo(568344,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585218,5,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629945,'SLA',"PopulateSMSInfo(629945,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610096,'SLA',"PopulateSMSInfo(610096,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(577988,4,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589188,'SLA',"PopulateSMSInfo(589188,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(576352,82,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608350,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706062 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044540 0 3 1 1 0 0.00
graphupdate kit_details set branch_id='120201',merchant_id='134144092',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254434/INV/08/25/1' 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937983 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(591742,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595466,'SLA',"PopulateSMSInfo(595466,22,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594404,'SLA',"PopulateSMSInfo(594404,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(606796,115,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618116,'SLA',"PopulateSMSInfo(618116,73,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(594860,6,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094450 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937981 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961160 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(631889,5,now())} 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(590866,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602684,'SLA',"PopulateSMSInfo(602684,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626347,'SLA',"PopulateSMSInfo(626347,5,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588154,'SLA',"PopulateSMSInfo(588154,82,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577180,'SLA',"PopulateSMSInfo(577180,78,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616734,'SLA',"PopulateSMSInfo(616734,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021466 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557268,'SLA',"PopulateSMSInfo(557268,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628747,'SLA',"PopulateSMSInfo(628747,78,now())",now()) 0 2 1 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80239856' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(669663,73,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176328 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927732 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605998,'SLA',"PopulateSMSInfo(605998,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961164 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987772 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596438,'SLA',"PopulateSMSInfo(596438,78,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(587896,72,now())} 0 3 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:37\:07\.54',
`merchant_id`='148906978',
`dispatch_status`='InStock',
`Acknowledged_By`='Averaj Gurjar',
`location`='148906978'
WHERE `KIT_number`='79193589'
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(608112,5,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(562438,82,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574700,'SLA',"PopulateSMSInfo(574700,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629081,'SLA',"PopulateSMSInfo(629081,6,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632133,'SLA',"PopulateSMSInfo(632133,1,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(556006,70,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(590992,14,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(594196,6,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(601110,41,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(614800,73,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(616994,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180838 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961168 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(582590,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569516,'SLA',"PopulateSMSInfo(569516,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616118,'SLA',"PopulateSMSInfo(616118,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(609530,78,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718034 0 3 1 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=781638 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923356 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(593892,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581148,'SLA',"PopulateSMSInfo(581148,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575860,'SLA',"PopulateSMSInfo(575860,70,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082482 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(580272,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595536,'SLA',"PopulateSMSInfo(595536,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614054,'SLA',"PopulateSMSInfo(614054,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586180,'SLA',"PopulateSMSInfo(586180,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608608,'SLA',"PopulateSMSInfo(608608,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(568108,68,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188304 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(631440,9,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576702,'SLA',"PopulateSMSInfo(576702,68,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(595808,75,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613358,'SLA',"PopulateSMSInfo(613358,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(630566,41,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594368,'SLA',"PopulateSMSInfo(594368,48,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(595368,14,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(588190,70,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(561030,6,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116278 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597916,'SLA',"PopulateSMSInfo(597916,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609174,'SLA',"PopulateSMSInfo(609174,14,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(544648,106,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(564026,5,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627263,'SLA',"PopulateSMSInfo(627263,48,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(565260,70,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613042,'SLA',"PopulateSMSInfo(613042,6,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575854,'SLA',"PopulateSMSInfo(575854,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571844,'SLA',"PopulateSMSInfo(571844,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572258,'SLA',"PopulateSMSInfo(572258,72,now())",now()) 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138489 0 4 0 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629377,'SLA',"PopulateSMSInfo(629377,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591444,'SLA',"PopulateSMSInfo(591444,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141230 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(577508,73,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502665 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998096 0 3 1 1 0 0.00
graphcall GetRequestID(1,787769,1,786681,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601488,'SLA',"PopulateSMSInfo(601488,69,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603386,'SLA',"PopulateSMSInfo(603386,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619438,'SLA',"PopulateSMSInfo(619438,68,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(606284,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619146,'SLA',"PopulateSMSInfo(619146,41,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(623274,14,now())} 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(601708,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591548,'SLA',"PopulateSMSInfo(591548,48,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(587412,75,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(659149,70,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582572,'SLA',"PopulateSMSInfo(582572,73,now())",now()) 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853420 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608416,6,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(541578,106,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592860,'SLA',"PopulateSMSInfo(592860,6,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(580962,1,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(663971,72,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604696,'SLA',"PopulateSMSInfo(604696,14,now())",now()) 0 3 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787437 and ( SubmittedBy=2254 or Owner=2254 or ApprovalManager=2254 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2254) or ProxySubmittedBy=2254 ) order by ProblemID DESC
0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599708,'SLA',"PopulateSMSInfo(599708,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563244,'SLA',"PopulateSMSInfo(563244,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581718,'SLA',"PopulateSMSInfo(581718,68,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639772,'SLA',"PopulateSMSInfo(639772,75,now())",now()) 0 2 1 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900274',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 12\:01\:22\.267',
`merchant_id`='170712327',
`dispatch_status`='InStock',
`Acknowledged_By`='Amit Bijendra Singh',
`location`='170712327'
WHERE `KIT_number`='77923979'
0 1 3 3 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787833' AND sap3.FieldID=279
0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155874 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(605498,9,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560958,'SLA',"PopulateSMSInfo(560958,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577804,'SLA',"PopulateSMSInfo(577804,68,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(656551,75,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579916,'SLA',"PopulateSMSInfo(579916,48,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(560934,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558968,'SLA',"PopulateSMSInfo(558968,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(590360,48,now())} 0 3 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786819 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786819
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(567742,9,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632676,'SLA',"PopulateSMSInfo(632676,73,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(654114,76,now())} 0 7 0 1 0 0.00
graph{call PopulateSMSInfo(604672,76,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594396,'SLA',"PopulateSMSInfo(594396,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592686,'SLA',"PopulateSMSInfo(592686,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(570578,68,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572346,'SLA',"PopulateSMSInfo(572346,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598240,'SLA',"PopulateSMSInfo(598240,5,now())",now()) 0 3 1 1 0 0.00
graphSELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=127) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,19,37,14,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=91) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583572,'SLA',"PopulateSMSInfo(583572,41,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611848,'SLA',"PopulateSMSInfo(611848,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624552,'SLA',"PopulateSMSInfo(624552,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576344,'SLA',"PopulateSMSInfo(576344,48,now())",now()) 0 3 1 1 0 0.00
graphcall GetRequestID(1,787959,1,787328,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(584928,70,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565762,'SLA',"PopulateSMSInfo(565762,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632140,'SLA',"PopulateSMSInfo(632140,6,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606934,'SLA',"PopulateSMSInfo(606934,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594662,'SLA',"PopulateSMSInfo(594662,78,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(561260,75,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(560578,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (549052,'SLA',"PopulateSMSInfo(549052,52,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(609340,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612380,'SLA',"PopulateSMSInfo(612380,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557630,'SLA',"PopulateSMSInfo(557630,78,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577150,'SLA',"PopulateSMSInfo(577150,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(574708,70,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562402,'SLA',"PopulateSMSInfo(562402,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585286,'SLA',"PopulateSMSInfo(585286,5,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629289,'SLA',"PopulateSMSInfo(629289,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568478,'SLA',"PopulateSMSInfo(568478,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626306,'SLA',"PopulateSMSInfo(626306,75,now())",now()) 0 2 1 3 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627291,'SLA',"PopulateSMSInfo(627291,70,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564006,'SLA',"PopulateSMSInfo(564006,22,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(597324,14,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594862,'SLA',"PopulateSMSInfo(594862,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(587880,73,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585812,48,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138497 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618802,'SLA',"PopulateSMSInfo(618802,70,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(610572,75,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(583208,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566730,'SLA',"PopulateSMSInfo(566730,72,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(558368,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602384,'SLA',"PopulateSMSInfo(602384,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(595686,78,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(596284,1,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585130,22,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581182,'SLA',"PopulateSMSInfo(581182,72,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(570266,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612272,'SLA',"PopulateSMSInfo(612272,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593442,'SLA',"PopulateSMSInfo(593442,4,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745642 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502671 0 2 1 3 2 0.00
graph{call PopulateSMSInfo(614318,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605020,'SLA',"PopulateSMSInfo(605020,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613420,'SLA',"PopulateSMSInfo(613420,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560870,'SLA',"PopulateSMSInfo(560870,78,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(574886,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616834,'SLA',"PopulateSMSInfo(616834,72,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068522 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591576,'SLA',"PopulateSMSInfo(591576,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654217,'SLA',"PopulateSMSInfo(654217,82,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045430 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2660290 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477249 0 2 1 3 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566968,'SLA',"PopulateSMSInfo(566968,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597336,'SLA',"PopulateSMSInfo(597336,14,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594766,'SLA',"PopulateSMSInfo(594766,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562580,'SLA',"PopulateSMSInfo(562580,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(558284,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629481,'SLA',"PopulateSMSInfo(629481,76,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(561976,6,now())} 0 3 1 1 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76325841','76325842','76325843','76325844','76325845','76325846','76325847','76325848','76325849','76325850') 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696266 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584860,'SLA',"PopulateSMSInfo(584860,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626427,'SLA',"PopulateSMSInfo(626427,14,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606624,'SLA',"PopulateSMSInfo(606624,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590606,'SLA',"PopulateSMSInfo(590606,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586046,'SLA',"PopulateSMSInfo(586046,14,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369450 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(562002,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575996,'SLA',"PopulateSMSInfo(575996,14,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(584228,4,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588308,'SLA',"PopulateSMSInfo(588308,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616506,'SLA',"PopulateSMSInfo(616506,1,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628964,'SLA',"PopulateSMSInfo(628964,14,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600098,'SLA',"PopulateSMSInfo(600098,68,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574678,'SLA',"PopulateSMSInfo(574678,41,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592472,'SLA',"PopulateSMSInfo(592472,72,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626159,'SLA',"PopulateSMSInfo(626159,76,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164330 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597702,'SLA',"PopulateSMSInfo(597702,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(564666,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(592682,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586392,'SLA',"PopulateSMSInfo(586392,41,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598180,'SLA',"PopulateSMSInfo(598180,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631286,'SLA',"PopulateSMSInfo(631286,72,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(573508,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626196,'SLA',"PopulateSMSInfo(626196,72,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(590574,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629171,'SLA',"PopulateSMSInfo(629171,78,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(600188,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659108,'SLA',"PopulateSMSInfo(659108,48,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140376 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615846,'SLA',"PopulateSMSInfo(615846,4,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056552 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769624 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590762,'SLA',"PopulateSMSInfo(590762,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(570950,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622252,'SLA',"PopulateSMSInfo(622252,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559474,'SLA',"PopulateSMSInfo(559474,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600444,70,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(596102,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593142,'SLA',"PopulateSMSInfo(593142,4,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(576842,5,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571910,'SLA',"PopulateSMSInfo(571910,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606220,'SLA',"PopulateSMSInfo(606220,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616136,'SLA',"PopulateSMSInfo(616136,5,now())",now()) 0 3 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=392274 and Slno=knowledge_store.Slno)) 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602938,'SLA',"PopulateSMSInfo(602938,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602756,'SLA',"PopulateSMSInfo(602756,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769628 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576256,'SLA',"PopulateSMSInfo(576256,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595054,'SLA',"PopulateSMSInfo(595054,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629792,'SLA',"PopulateSMSInfo(629792,41,now())",now()) 0 2 1 2 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787455 and ( SubmittedBy=2248 or Owner=2248 or ApprovalManager=2248 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2248) or ProxySubmittedBy=2248 ) order by ProblemID DESC
0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574344,'SLA',"PopulateSMSInfo(574344,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583652,'SLA',"PopulateSMSInfo(583652,76,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570428,'SLA',"PopulateSMSInfo(570428,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606676,'SLA',"PopulateSMSInfo(606676,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587278,'SLA',"PopulateSMSInfo(587278,9,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624756,'SLA',"PopulateSMSInfo(624756,22,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615732,'SLA',"PopulateSMSInfo(615732,76,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(577904,75,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617096,'SLA',"PopulateSMSInfo(617096,78,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(597214,6,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(568362,14,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(609074,48,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045442 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(561980,6,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(599594,78,now())} 0 3 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786096 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613306,'SLA',"PopulateSMSInfo(613306,78,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617990,'SLA',"PopulateSMSInfo(617990,41,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592768,'SLA',"PopulateSMSInfo(592768,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603880,'SLA',"PopulateSMSInfo(603880,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628762,'SLA',"PopulateSMSInfo(628762,73,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579664,'SLA',"PopulateSMSInfo(579664,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(578280,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658413,'SLA',"PopulateSMSInfo(658413,14,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567478,'SLA',"PopulateSMSInfo(567478,70,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631245,'SLA',"PopulateSMSInfo(631245,4,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(559106,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563616,'SLA',"PopulateSMSInfo(563616,1,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(591548,6,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(589364,75,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579136,'SLA',"PopulateSMSInfo(579136,6,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582520,'SLA',"PopulateSMSInfo(582520,76,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(615670,48,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127394 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583146,'SLA',"PopulateSMSInfo(583146,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577430,'SLA',"PopulateSMSInfo(577430,76,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603130,'SLA',"PopulateSMSInfo(603130,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601216,'SLA',"PopulateSMSInfo(601216,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(599726,27,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608216,'SLA',"PopulateSMSInfo(608216,78,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(605094,5,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616244,'SLA',"PopulateSMSInfo(616244,76,now())",now()) 0 3 1 1 0 0.00
graphselect assetroles0_.AssetRoleID as AssetRol1_46_, assetroles0_.AddAccess as AddAcces2_46_, assetroles0_.AssetImportTab as AssetImp3_46_, assetroles0_.defaultRole as defaultR4_46_, assetroles0_.DeleteAccess as DeleteAc5_46_, assetroles0_.EditAccess as EditAcce6_46_, assetroles0_.InheritedFrom as Inherite7_46_, assetroles0_.IsPurgeEnabled as IsPurgeE8_46_, assetroles0_.ModuleID as ModuleID9_46_, assetroles0_.RoleDesc as RoleDes10_46_, assetroles0_.RoleName as RoleNam11_46_, assetroles0_.StateChangeAccess as StateCh12_46_ from assetroles assetroles0_ where assetroles0_.ModuleID=? 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(627313,1,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (545810,'SLA',"PopulateSMSInfo(545810,106,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(577754,9,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587036,'SLA',"PopulateSMSInfo(587036,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617162,'SLA',"PopulateSMSInfo(617162,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605270,'SLA',"PopulateSMSInfo(605270,5,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(602400,70,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584256,'SLA',"PopulateSMSInfo(584256,6,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563910,'SLA',"PopulateSMSInfo(563910,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574564,'SLA',"PopulateSMSInfo(574564,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615968,'SLA',"PopulateSMSInfo(615968,70,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608398,5,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565906,'SLA',"PopulateSMSInfo(565906,1,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(599218,75,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841430 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578830,'SLA',"PopulateSMSInfo(578830,14,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636080,'SLA',"PopulateSMSInfo(636080,68,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630310,'SLA',"PopulateSMSInfo(630310,41,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623480,'SLA',"PopulateSMSInfo(623480,76,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563440,'SLA',"PopulateSMSInfo(563440,48,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565554,'SLA',"PopulateSMSInfo(565554,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608148,'SLA',"PopulateSMSInfo(608148,68,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606294,'SLA',"PopulateSMSInfo(606294,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614144,'SLA',"PopulateSMSInfo(614144,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609702,'SLA',"PopulateSMSInfo(609702,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599934,'SLA',"PopulateSMSInfo(599934,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594344,'SLA',"PopulateSMSInfo(594344,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(572146,76,now())} 0 3 1 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787715', 'FB Passbook', 87,'1'),
('787715', '40002755', 88, '1'),
('787715', '2', 89, '1'),
('787715', '2', 90, '1'),
('787715', '0', 91, '1')
0 1 3 3 0 0.00
graph{call PopulateSMSInfo(608418,73,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068546 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179814 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600342,72,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652444,'SLA',"PopulateSMSInfo(652444,27,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(670804,48,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604684,'SLA',"PopulateSMSInfo(604684,68,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585154,82,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572282,'SLA',"PopulateSMSInfo(572282,41,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154998 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(575190,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591406,'SLA',"PopulateSMSInfo(591406,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582542,'SLA',"PopulateSMSInfo(582542,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636591,'SLA',"PopulateSMSInfo(636591,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629146,'SLA',"PopulateSMSInfo(629146,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594868,'SLA',"PopulateSMSInfo(594868,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629518,'SLA',"PopulateSMSInfo(629518,1,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(562940,9,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562578,'SLA',"PopulateSMSInfo(562578,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606904,'SLA',"PopulateSMSInfo(606904,73,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614668,'SLA',"PopulateSMSInfo(614668,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559244,'SLA',"PopulateSMSInfo(559244,78,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570644,'SLA',"PopulateSMSInfo(570644,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578618,'SLA',"PopulateSMSInfo(578618,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(583484,76,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645373,'SLA',"PopulateSMSInfo(645373,9,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604368,'SLA',"PopulateSMSInfo(604368,72,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167838 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632096,'SLA',"PopulateSMSInfo(632096,14,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581540,'SLA',"PopulateSMSInfo(581540,6,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658383,'SLA',"PopulateSMSInfo(658383,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591296,'SLA',"PopulateSMSInfo(591296,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(612132,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567272,'SLA',"PopulateSMSInfo(567272,76,now())",now()) 0 3 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780633 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607690,'SLA',"PopulateSMSInfo(607690,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(596632,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578010,'SLA',"PopulateSMSInfo(578010,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597606,'SLA',"PopulateSMSInfo(597606,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(602294,72,now())} 0 3 1 2 1 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:21\:54\.51',
`merchant_id`='108854553',
`dispatch_status`='InStock',
`Acknowledged_By`='Pradeep Kumar',
`location`='108854553'
WHERE `KIT_number`='80482885'
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576844,'SLA',"PopulateSMSInfo(576844,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585148,14,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(614180,76,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(622648,5,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623686,'SLA',"PopulateSMSInfo(623686,70,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(560152,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594278,'SLA',"PopulateSMSInfo(594278,76,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140312 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630906,'SLA',"PopulateSMSInfo(630906,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611242,'SLA',"PopulateSMSInfo(611242,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(609158,1,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(584500,70,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915702 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(575328,70,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(558550,1,now())} 0 3 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80513810' 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(617212,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561026,'SLA',"PopulateSMSInfo(561026,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579812,'SLA',"PopulateSMSInfo(579812,1,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745674 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626283,'SLA',"PopulateSMSInfo(626283,68,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584766,'SLA',"PopulateSMSInfo(584766,22,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082418 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453252 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625464,'SLA',"PopulateSMSInfo(625464,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593848,'SLA',"PopulateSMSInfo(593848,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590178,'SLA',"PopulateSMSInfo(590178,1,now())",now()) 0 3 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79650697' 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580802,'SLA',"PopulateSMSInfo(580802,4,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(580480,76,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131870 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(626868,9,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612396,'SLA',"PopulateSMSInfo(612396,70,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(604174,76,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(605730,41,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(571216,5,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2057450 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627168,'SLA',"PopulateSMSInfo(627168,14,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601676,'SLA',"PopulateSMSInfo(601676,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628991,'SLA',"PopulateSMSInfo(628991,73,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604392,'SLA',"PopulateSMSInfo(604392,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(562016,6,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696218 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583526,'SLA',"PopulateSMSInfo(583526,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570356,'SLA',"PopulateSMSInfo(570356,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570054,'SLA',"PopulateSMSInfo(570054,76,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630441,'SLA',"PopulateSMSInfo(630441,1,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985192 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(573534,5,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986072 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094402 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612988,'SLA',"PopulateSMSInfo(612988,48,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574416,'SLA',"PopulateSMSInfo(574416,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570674,'SLA',"PopulateSMSInfo(570674,76,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(615884,48,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(584128,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567198,'SLA',"PopulateSMSInfo(567198,72,now())",now()) 0 3 1 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=780889 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(570978,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636091,'SLA',"PopulateSMSInfo(636091,82,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(622516,41,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632183,'SLA',"PopulateSMSInfo(632183,41,now())",now()) 0 2 1 3 2 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974074 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596652,'SLA',"PopulateSMSInfo(596652,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597186,'SLA',"PopulateSMSInfo(597186,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612368,'SLA',"PopulateSMSInfo(612368,48,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128214 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573598,'SLA',"PopulateSMSInfo(573598,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(573138,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557652,'SLA',"PopulateSMSInfo(557652,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593662,'SLA',"PopulateSMSInfo(593662,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(577788,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619828,'SLA',"PopulateSMSInfo(619828,4,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559576,'SLA',"PopulateSMSInfo(559576,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627711,'SLA',"PopulateSMSInfo(627711,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603650,'SLA',"PopulateSMSInfo(603650,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(576442,68,now())} 0 3 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785660 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589718,'SLA',"PopulateSMSInfo(589718,4,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033494 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(594140,78,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(594248,72,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770624 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589794,'SLA',"PopulateSMSInfo(589794,1,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601078,'SLA',"PopulateSMSInfo(601078,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660266,'SLA',"PopulateSMSInfo(660266,68,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567862,'SLA',"PopulateSMSInfo(567862,72,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140308 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580844,'SLA',"PopulateSMSInfo(580844,22,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155846 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590120,'SLA',"PopulateSMSInfo(590120,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600638,48,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562264,'SLA',"PopulateSMSInfo(562264,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647799,'SLA',"PopulateSMSInfo(647799,4,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(633739,5,now())} 0 2 1 3 2 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578532,'SLA',"PopulateSMSInfo(578532,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567226,'SLA',"PopulateSMSInfo(567226,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(562706,4,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614294,'SLA',"PopulateSMSInfo(614294,6,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(593202,14,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639736,'SLA',"PopulateSMSInfo(639736,6,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3130986 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597850,'SLA',"PopulateSMSInfo(597850,70,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580138,'SLA',"PopulateSMSInfo(580138,72,now())",now()) 0 3 1 3 1 0.00
graph{call PopulateSMSInfo(574820,41,now())} 0 3 1 1 0 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786301 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660886,'SLA',"PopulateSMSInfo(660886,68,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(662455,6,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630154,'SLA',"PopulateSMSInfo(630154,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633464,'SLA',"PopulateSMSInfo(633464,6,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647813,'SLA',"PopulateSMSInfo(647813,4,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582936,'SLA',"PopulateSMSInfo(582936,6,now())",now()) 0 3 1 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786625 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%19%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786625 AND FieldID=132) 0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602850,'SLA',"PopulateSMSInfo(602850,73,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586488,'SLA',"PopulateSMSInfo(586488,48,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569520,'SLA',"PopulateSMSInfo(569520,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(560474,41,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(564066,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565984,'SLA',"PopulateSMSInfo(565984,6,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(580372,6,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628643,'SLA',"PopulateSMSInfo(628643,4,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(573270,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585190,'SLA',"PopulateSMSInfo(585190,22,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604298,'SLA',"PopulateSMSInfo(604298,6,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997156 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(594482,48,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202648 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(612346,73,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(590768,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573476,'SLA',"PopulateSMSInfo(573476,22,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(606004,48,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(563548,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(572934,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(605694,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611558,'SLA',"PopulateSMSInfo(611558,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580124,'SLA',"PopulateSMSInfo(580124,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(561252,107,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611760,'SLA',"PopulateSMSInfo(611760,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(612156,82,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569372,'SLA',"PopulateSMSInfo(569372,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593884,'SLA',"PopulateSMSInfo(593884,70,now())",now()) 0 3 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786219 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (553398,'SLA',"PopulateSMSInfo(553398,70,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(583802,1,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613240,'SLA',"PopulateSMSInfo(613240,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(628644,73,now())} 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(603852,1,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(570694,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585150,'SLA',"PopulateSMSInfo(585150,6,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599782,'SLA',"PopulateSMSInfo(599782,75,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(602934,76,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628791,'SLA',"PopulateSMSInfo(628791,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591516,'SLA',"PopulateSMSInfo(591516,1,now())",now()) 0 3 1 1 0 0.00
graphdelete from automailer where AutomailerID=5678027 0 1 3 3 0 0.00
graph{call PopulateSMSInfo(606032,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622820,'SLA',"PopulateSMSInfo(622820,1,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804476 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(595778,73,now())} 0 3 1 1 0 0.00
graphdelete from automailer where AutomailerID=5678024 0 1 3 3 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672274 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (536708,'SLA',"PopulateSMSInfo(536708,107,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914800 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586442,'SLA',"PopulateSMSInfo(586442,76,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(567562,78,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(567654,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558230,'SLA',"PopulateSMSInfo(558230,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640932,'SLA',"PopulateSMSInfo(640932,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599402,'SLA',"PopulateSMSInfo(599402,22,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(573340,72,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589350,'SLA',"PopulateSMSInfo(589350,70,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743030 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600984,41,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745694 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(574672,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(557898,48,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986048 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045486 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607882,'SLA',"PopulateSMSInfo(607882,76,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696238 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624744,'SLA',"PopulateSMSInfo(624744,76,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(616912,39,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629085,'SLA',"PopulateSMSInfo(629085,14,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611486,'SLA',"PopulateSMSInfo(611486,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615202,'SLA',"PopulateSMSInfo(615202,48,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(563654,78,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608108,5,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(573664,6,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514667 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624986,'SLA',"PopulateSMSInfo(624986,68,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(602192,22,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590320,'SLA',"PopulateSMSInfo(590320,41,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(632641,48,now())} 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(567456,72,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(586272,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178916 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609010,'SLA',"PopulateSMSInfo(609010,48,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602784,'SLA',"PopulateSMSInfo(602784,76,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631168,'SLA',"PopulateSMSInfo(631168,78,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(561094,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565242,'SLA',"PopulateSMSInfo(565242,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611500,'SLA',"PopulateSMSInfo(611500,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(606184,9,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143838 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590976,'SLA',"PopulateSMSInfo(590976,76,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(591058,68,now())} 0 3 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2515540 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576562,'SLA',"PopulateSMSInfo(576562,4,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603942,'SLA',"PopulateSMSInfo(603942,22,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(558090,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580264,'SLA',"PopulateSMSInfo(580264,73,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561566,'SLA',"PopulateSMSInfo(561566,75,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559362,'SLA',"PopulateSMSInfo(559362,72,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(595776,1,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(585310,61,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(602038,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569736,'SLA',"PopulateSMSInfo(569736,115,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600842,14,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770648 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(594144,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590270,'SLA',"PopulateSMSInfo(590270,6,now())",now()) 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617024,'SLA',"PopulateSMSInfo(617024,6,now())",now()) 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(577774,68,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616082,'SLA',"PopulateSMSInfo(616082,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(615258,78,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591620,'SLA',"PopulateSMSInfo(591620,70,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2698890 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(602940,41,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601578,'SLA',"PopulateSMSInfo(601578,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578718,'SLA',"PopulateSMSInfo(578718,82,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581682,'SLA',"PopulateSMSInfo(581682,4,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468720 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502699 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(614766,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605042,'SLA',"PopulateSMSInfo(605042,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629888,'SLA',"PopulateSMSInfo(629888,48,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663447,'SLA',"PopulateSMSInfo(663447,68,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586368,'SLA',"PopulateSMSInfo(586368,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632315,'SLA',"PopulateSMSInfo(632315,41,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612226,'SLA',"PopulateSMSInfo(612226,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632351,'SLA',"PopulateSMSInfo(632351,70,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(568384,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609914,'SLA',"PopulateSMSInfo(609914,68,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(559414,82,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619078,'SLA',"PopulateSMSInfo(619078,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622504,'SLA',"PopulateSMSInfo(622504,82,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629752,'SLA',"PopulateSMSInfo(629752,4,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669929,'SLA',"PopulateSMSInfo(669929,75,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(614194,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769656 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559708,'SLA',"PopulateSMSInfo(559708,73,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(628444,6,now())} 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527500 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116246 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(598156,72,now())} 0 3 1 2 1 0.00
graph{call PopulateSMSInfo(599940,48,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632078,'SLA',"PopulateSMSInfo(632078,70,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(560956,73,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (542310,'SLA',"PopulateSMSInfo(542310,52,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565834,'SLA',"PopulateSMSInfo(565834,1,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616362,'SLA',"PopulateSMSInfo(616362,1,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(639170,68,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609564,'SLA',"PopulateSMSInfo(609564,82,now())",now()) 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804492 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641865,'SLA',"PopulateSMSInfo(641865,76,now())",now()) 0 2 1 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743050 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609924,'SLA',"PopulateSMSInfo(609924,9,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578644,'SLA',"PopulateSMSInfo(578644,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560500,'SLA',"PopulateSMSInfo(560500,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632048,'SLA',"PopulateSMSInfo(632048,1,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(612636,5,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(632160,72,now())} 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615696,'SLA',"PopulateSMSInfo(615696,5,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627992,'SLA',"PopulateSMSInfo(627992,72,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(630684,4,now())} 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(592472,1,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612248,'SLA',"PopulateSMSInfo(612248,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611116,'SLA',"PopulateSMSInfo(611116,72,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593096,'SLA',"PopulateSMSInfo(593096,41,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566222,'SLA',"PopulateSMSInfo(566222,41,now())",now()) 0 2 1 2 0 0.00
graph{call PopulateSMSInfo(549868,70,now())} 0 3 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635547,'SLA',"PopulateSMSInfo(635547,75,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589210,'SLA',"PopulateSMSInfo(589210,5,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(608828,1,now())} 0 3 1 2 1 0.00
graphSELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787059 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
0 1 3 3 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596526,'SLA',"PopulateSMSInfo(596526,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(575748,1,now())} 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998036 0 3 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128226 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600446,'SLA',"PopulateSMSInfo(600446,72,now())",now()) 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(607336,48,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(600366,1,now())} 0 3 1 1 0 0.00
graph{call PopulateSMSInfo(616322,4,now())} 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561780,'SLA',"PopulateSMSInfo(561780,1,now())",now()) 0 3 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627372,'SLA',"PopulateSMSInfo(627372,72,now())",now()) 0 2 1 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580330,'SLA',"PopulateSMSInfo(580330,70,now())",now()) 0 3 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787530 0 2 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921882' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188256 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(646941,78,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138523 0 4 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001397035'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985028 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898026 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634268 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(623026,5,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634266 0 4 0 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='700070' and am.itemtypeid=20005 and am.status=0
0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634264 0 4 0 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787028 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786154 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787483 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787480 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213652 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(643009,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(631793,1,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787488 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787489 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787486 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(608164,9,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138533 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898016 0 5 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787625 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787625
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(644085,78,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634252 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786624 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(595128,41,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(627681,72,now())} 0 4 0 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787836 and fieldid in (26) 0 1 2 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80598427' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(622672,78,now())} 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:38\:00\.337',
`merchant_id`='168619382',
`dispatch_status`='InStock',
`Acknowledged_By`='Navee Hasan',
`location`='168619382'
WHERE `KIT_number`='79650697'
0 1 2 2 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786683' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786683' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786683' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923418 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(653862,68,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(647966,22,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923414 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(665455,75,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662111,'SLA',"PopulateSMSInfo(662111,75,now())",now()) 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787477 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3648890 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787924 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(634942,68,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(610104,78,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985044 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985040 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634282 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787923 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645329,'SLA',"PopulateSMSInfo(645329,72,now())",now()) 0 4 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788028'
0 1 2 2 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784097 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(577488,22,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(626316,76,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923448 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786137 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923442 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786135 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923440 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(670920,22,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138549 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138559 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188224 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138557 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144878',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:32\:14\.717',
`merchant_id`='156457190',
`dispatch_status`='InStock',
`Acknowledged_By`='Nagaraj \.\.',
`location`='156457190'
WHERE `KIT_number`='80713611'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(632509,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138553 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660901,70,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634278 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(650687,22,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(574784,72,now())} 0 5 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787931 0 2 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966726' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(571802,14,now())} 0 5 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786436 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786120 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634280 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(647191,48,now())} 0 4 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001399961'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923438 0 5 0 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787053 0 7 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787459 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923434 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(632992,82,now())} 0 4 0 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787055 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923430 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999672 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188228 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787453 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923470 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(624410,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502501 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(628558,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(654436,41,now())} 0 5 0 1 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787216' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787216' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787216' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(667693,136,now())} 0 4 0 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781353 0 2 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:58\:34\.39',
`merchant_id`='152972080',
`dispatch_status`='InStock',
`Acknowledged_By`='Ravi Singh',
`location`='152972080'
WHERE `KIT_number`='8031239'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213696 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999624 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786191 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(586034,4,now())} 0 5 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001393499'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923466 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(645287,14,now())} 0 4 0 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781356 0 2 1 2 1 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782275 and Slno=knowledge_store.Slno)) 0 2 1 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='848101' and am.itemtypeid=20005 and am.status=0
0 1 2 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80458609' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502513 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(628743,72,now())} 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787919 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(661715,48,now())} 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787911 0 1 2 2 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788029'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213688 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999616 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(644834,4,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786185 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(645446,1,now())} 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N5-MVB-Ranchi' limit 1) where problemid='785707' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(643251,78,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(669850,68,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923450 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188204 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(661847,1,now())} 0 4 0 1 0 0.00
graphUpdate kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('8021530','8021531','8021532','8021533','8021534','8021535','8021536','8021537','8021538','8021539') 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985008 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80336040' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(638085,41,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(643951,82,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(635501,78,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(549612,106,now())} 0 6 0 1 0 0.00
graph{call PopulateSMSInfo(668433,73,now())} 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786170 0 2 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787003 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(570236,48,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(634544,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923484 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(646321,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056400 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923480 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138513 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79022440' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(642126,73,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(649922,1,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786164 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787494 0 2 1 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781360 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786160 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671624,'SLA',"PopulateSMSInfo(671624,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(666160,68,now())} 0 4 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=781742 and Slno=knowledge_store.Slno)) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138519 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(661646,22,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138517 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853308 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(643570,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006800 0 4 0 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787813 and fieldid in (26) 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867948 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(602976,48,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(657900,78,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(558208,1,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477375 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(654216,22,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696374 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006808 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006802 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(587610,9,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502559 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502555 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(662928,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853312 0 5 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786861 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786861
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(634043,9,now())} 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:31\:54\.363',
`merchant_id`='161590914',
`dispatch_status`='InStock',
`Acknowledged_By`='Ankit Yadav',
`location`='161590914'
WHERE `KIT_number`='80490437'
0 1 2 2 0 0.00
graphSELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=1690) 0 3 0 1 0 0.00
graphSELECT AccessValue FROM sd_project_roles_access where ProjectRoleID in(12,10,19,20) and AccessValue=27 0 2 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80404301' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477369 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477367 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696386 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056424 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006822 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502525 0 4 0 2 1 0.00
graph{call PopulateSMSInfo(632186,73,now())} 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786530 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(624446,76,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502523 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(651508,6,now())} 0 5 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786538 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786539 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786536 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:35\:35\.11',
`merchant_id`='127699811',
`dispatch_status`='InStock',
`Acknowledged_By`='Pruthaviraj Babubhai Ninama',
`location`='127699811'
WHERE `KIT_number`='80290275'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477357 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(628887,41,now())} 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786681 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696398 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867920 0 5 0 2 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781640 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696394 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80586345' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696390 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(587712,73,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766219 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502537 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(635467,9,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(664669,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056440 0 5 0 1 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787002 0 2 1 1 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787004 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502531 0 4 0 1 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787006 0 2 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786686 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671363,'SLA',"PopulateSMSInfo(671363,22,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (786937,'Waiting for Dispatch Information','Khushboo.roy@finobank.com',now(),34) 0 1 2 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:15\:15\.35',
`merchant_id`='170540672',
`dispatch_status`='InStock',
`Acknowledged_By`='Tamilarasan M',
`location`='170540672'
WHERE `KIT_number`='80815604'
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668825,'SLA',"PopulateSMSInfo(668825,5,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006818 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056448 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006814 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787999,now(),'Post Action completed (DC Form Download Link)','Khuman Deshmukh','--','SUCCESS','',2248) 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056456 0 5 0 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='382732' and am.itemtypeid=20005 and am.status=0
0 1 2 2 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=780767 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(656138,48,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(668693,1,now())} 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784897 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056452 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138565 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766225 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138563 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786512 0 4 0 1 0 0.00
graphupdate fino_dispatch_update set processed=1 where id='787314' 0 2 1 2 1 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786513 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766221 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(656511,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(609922,4,now())} 0 5 0 1 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='784915' AND sap3.FieldID=279
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502581 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(648457,1,now())} 0 4 0 1 0 0.00
graphselect distinct sdservicer0_.CurrentStatus as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (? , ? , ?) 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(618932,78,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867904 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477333 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 50 where problemid = 787826 and fieldid in (26,52,89,90) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(613734,1,now())} 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:36\:45\.37',
`merchant_id`='163017794',
`dispatch_status`='InStock',
`Acknowledged_By`='Sukhaprit Kaur',
`location`='163017794'
WHERE `KIT_number`='80484530'
0 1 2 2 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787064 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138579 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(583292,41,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138577 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502599 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138575 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502597 0 4 0 1 0 0.00
graphINSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES





('CIMS-MO08255401', 'Savings account Platinum RuPay card combo kit', '10','CIMS-MO08255401/INV/08/25/1')

0 1 2 2 0 0.00
graph{call PopulateSMSInfo(647240,68,now())} 0 4 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502595 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='10' where paramId = '51318305' 0 1 2 2 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787997 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985052 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502591 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786525 0 4 0 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786214 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786214 AND FieldID=132) 0 1 2 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144878',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:01\:40\.4',
`merchant_id`='124581064516',
`dispatch_status`='InStock',
`Acknowledged_By`='Vinod \.\.',
`location`='124581064516'
WHERE `KIT_number`='80713853'
0 1 2 2 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786686 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213600 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(659518,6,now())} 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786529 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:29\:36\.497',
`merchant_id`='115603237',
`dispatch_status`='InStock',
`Acknowledged_By`='MISS SUSHMA LODHI',
`location`='115603237'
WHERE `KIT_number`='79152348'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(610562,73,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477321 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(642495,70,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(595986,76,now())} 0 5 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='411036'
0 2 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787072 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056476 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138587 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502565 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138585 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201-E3-MVB-Varanasi' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='787294' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138581 0 4 0 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787955', 'Platinum RuPay INSTA Kit', 87,'1'),
('787955', '40002395', 88, '1'),
('787955', '1', 89, '1'),
('787955', '1', 90, '1'),
('787955', '0', 91, '1')
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477313 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660703,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923400 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696350 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(661823,14,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(635619,75,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786469,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Khushboo Roy','--','SUCCESS','',2252) 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502579 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(640141,75,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138597 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502575 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138595 0 4 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766255 0 5 0 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502573 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477309 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766251 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477307 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(641143,48,now())} 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78136788' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696366 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(590808,48,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696362 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042092 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (784906,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 2 2 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787245 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%N4%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787245 AND FieldID=132) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(671965,76,now())} 0 2 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1112',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:21\:49\.917',
`merchant_id`='110157',
`dispatch_status`='InStock',
`Acknowledged_By`='Karna Ravi Kumar',
`location`='110157'
WHERE `KIT_number`='80783755'
0 1 2 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1339',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:40\:29\.94',
`merchant_id`='104479',
`dispatch_status`='InStock',
`Acknowledged_By`='Rajeev Kumar',
`location`='104479'
WHERE `KIT_number`='7646297'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056496 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766027 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(668355,82,now())} 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:57\:08\.453',
`merchant_id`='137480898',
`dispatch_status`='InStock',
`Acknowledged_By`='Arvind Kumar Singh',
`location`='137480898'
WHERE `KIT_number`='80549944'
0 1 2 2 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201 -N5-MVB-Ranchi' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='787143' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345418 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(624870,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(630847,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345412 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042084 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(567090,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(640256,73,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(662010,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006648 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(649143,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006632 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766039 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006630 0 4 0 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785797 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1562',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:36\:00\.623',
`merchant_id`='165153867',
`dispatch_status`='InStock',
`Acknowledged_By`='Ahamed Ashrak H',
`location`='165153867'
WHERE `KIT_number`='7618338'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853392 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345424 0 4 0 1 0 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254995/INV/08/25/1' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345420 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(668622,1,now())} 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900257',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:40\:46\.547',
`merchant_id`='157791639',
`dispatch_status`='InStock',
`Acknowledged_By`='BOJJA GANESH',
`location`='157791639'
WHERE `KIT_number`='80774743'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853368 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(638148,5,now())} 0 4 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='201301'
0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345438 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345434 0 4 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787287 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042064 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(652330,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345430 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(635507,22,now())} 0 4 0 2 1 0.00
graph{call PopulateSMSInfo(591600,4,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(588734,72,now())} 0 5 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001392607','11001392607','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:00\.573','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 2 2 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786122,"1",118,1) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(589752,68,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006652 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (787367,'Waiting for Dispatch Information','Khushboo.roy@finobank.com',now(),34) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(661065,41,now())} 0 4 0 1 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '784108' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '784108' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='784108' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345448 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786826 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786826
0 1 2 2 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787091 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(639985,70,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345440 0 4 0 1 0 0.00
graphSELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787761 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'DC%' LIMIT 1 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006602 0 4 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786590 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853348 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853344 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(620238,78,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(630023,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766067 0 5 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786155 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC
0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042044 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345456 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(645969,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867988 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(656455,73,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477297 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:43\:50\.117',
`merchant_id`='163930039',
`dispatch_status`='InStock',
`Acknowledged_By`='Nayan Sonwaniya',
`location`='163930039'
WHERE `KIT_number`='79443233'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006608 0 4 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477293 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006604 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(600128,6,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853356 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(601714,78,now())} 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671812,'SLA',"PopulateSMSInfo(671812,9,now())",now()) 0 2 1 1 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787802' AND sap3.FieldID=279
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853352 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(633080,72,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787287,now(),'Post Action Launched (DC Form Download Link)','Prashant Patil','','','',2236) 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766083 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(653782,9,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477289 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345464 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345460 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477283 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(572206,6,now())} 0 5 0 1 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='781368' AND sap3.FieldID=279
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634404 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006620 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853324 0 5 0 1 0 0.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='782107' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08252013/INV/08/25/1' limit 1; 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853320 0 5 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787504 and Slno=knowledge_store.Slno)) 0 6 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:51\:32\.763',
`merchant_id`='161059373',
`dispatch_status`='InStock',
`Acknowledged_By`='ALOK KUMAR',
`location`='161059373'
WHERE `KIT_number`='80869414'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042028 0 5 0 2 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=787194 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=787194
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766085 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80297763' 0 1 2 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80116809' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042024 0 5 0 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786230 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n5%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786230 and fieldid=132) limit 1 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766093 0 5 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786949 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786949
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(658025,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477275 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477273 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345470 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477271 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006628 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(628542,75,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006626 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(620614,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006614 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(635708,73,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006610 0 4 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787940'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853336 0 5 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786586 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(633001,70,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766099 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628381,'SLA',"PopulateSMSInfo(628381,14,now())",now()) 0 4 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787067 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477267 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345486 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667714,'SLA',"PopulateSMSInfo(667714,5,now())",now()) 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79588004' 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(636813,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006618 0 4 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006616 0 4 0 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=450034 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923394 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:59\:36\.853',
`merchant_id`='167360178',
`dispatch_status`='InStock',
`Acknowledged_By`='Vikash Kumar Singh',
`location`='167360178'
WHERE `KIT_number`='80671958'
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923392 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(667627,68,now())} 0 4 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='383205'
0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721782 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042008 0 5 0 1 0 0.00
graphselect (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "P" and ad.itemtypeId = 20005 limit 1
0 1 2 2 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=403650 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(654846,6,now())} 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787276,now(),'Post Action completed (ACK GRN Number Generation)','Prashant Patil','--','SUCCESS','',2236) 0 1 2 2 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786365 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786365
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(669478,73,now())} 0 3 0 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781319 0 2 1 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781312 0 2 1 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781314 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(647385,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721778 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634410 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(655610,1,now())} 0 5 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781615 and Access=0 0 2 1 1 0 0.00
graphselect LocationName from servicedesklocationmaster where LocationID=9 0 2 1 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786259 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%kol%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786259 and fieldid=132) limit 1 0 1 2 2 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788041'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(650080,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985208 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(627892,72,now())} 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786562 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786562
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672292,'SLA',"PopulateSMSInfo(672292,75,now())",now()) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(646343,9,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634442 0 4 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671234,'SLA',"PopulateSMSInfo(671234,41,now())",now()) 0 2 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80910965' 0 1 2 2 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=785092 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(655420,22,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634436 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634432 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721750 0 5 0 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787952 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(644615,5,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(778781,now(),'Post Action completed (StockMaster_Inventory_Status_Update_branch)','Naresh Pawar','--','SUCCESS','',74) 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786567 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(640469,68,now())} 0 4 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788043'
0 1 2 2 0 0.00
graphupdate kit_details set `CBS_Status`='Used',`card_issue_datetime`='2024\-12\-27',`account_number`=If('20091763127'='',0,'20091763127'),`Card_number`='',`dispatch_status`='Consumed', `UsedKIT_BranchID`='144615' where kit_number='62626439' 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923398 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006688 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671868,'SLA',"PopulateSMSInfo(671868,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(654501,4,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188296 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:11\:06\.483',
`merchant_id`='117944672',
`dispatch_status`='InStock',
`Acknowledged_By`='Mr Hasim Miya',
`location`='117944672'
WHERE `KIT_number`='80289735'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(540958,107,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634464 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787440 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(671341,68,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(636198,14,now())} 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787660 and fieldid in (89,90) 0 1 2 2 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786113 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787445 0 2 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787815'
0 1 2 2 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786929 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graphSELECT ProjectID, ProjectName FROM sd_project_master where Status=0 and ProjectID in (SELECT distinct(ProjectID) FROM sd_project_roles where ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=50)) 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787428 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632434,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188280 0 4 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787000 0 2 1 2 1 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:40\:10\.853',
`merchant_id`='109621740',
`dispatch_status`='InStock',
`Acknowledged_By`='Badri Viswanath',
`location`='109621740'
WHERE `KIT_number`='80862486'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(642108,1,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637295,'SLA',"PopulateSMSInfo(637295,1,now())",now()) 0 4 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787336 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(627427,73,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(655896,1,now())} 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786104 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(649490,72,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787436 0 2 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786932 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(559706,72,now())} 0 6 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201-E3-MVB-Varanasi' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='787018' 0 1 2 2 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786768 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786768
0 1 2 2 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787237 and attachmentname like '%.pdf' and attachmentname like 'invoice%' 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(633195,70,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787419 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634488 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188272 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(633476,5,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634486 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668818,'SLA',"PopulateSMSInfo(668818,4,now())",now()) 0 3 0 1 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='120201-e2-mvb-kolkata' and ad1.itemdetailsid=153 limit 0,100 0 7 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786545 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (787910,'Waiting for Dispatch Information','ramlal.singh@finobank.com',now(),34) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(629918,82,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(606944,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188264 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(639846,41,now())} 0 4 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006694 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006692 0 4 0 2 1 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785992,now(),'Post Action completed (ACK GRN Number Generation)','Boini Manikyam','--','SUCCESS','',2234) 0 5 0 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787057 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%e3%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787057 AND FieldID=132) 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345400 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(658411,72,now())} 0 5 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786397 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC
0 3 0 1 0 0.00
graph{call PopulateSMSInfo(595946,48,now())} 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787410 0 2 1 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787459 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787459 AND FieldID=132) 0 1 2 2 0 0.00
graphdelete from automailer where AutomailerID=5678005 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(652346,22,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(566074,48,now())} 0 5 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672422 0 2 1 1 0 0.00
graphdelete from automailer where AutomailerID=5678001 0 1 2 2 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80935013' 0 1 2 2 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787925 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787363 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(669379,22,now())} 0 3 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787927 0 4 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786320 0 4 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672425 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923304 0 5 0 1 0 0.00
graphSelect KitCount('CIMS-MO08254553/INV/08/25/1') As attribute6 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(642179,1,now())} 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 10 where problemid = 787759 and fieldid in (26,52,89,90) 0 1 2 2 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='122001'
0 2 1 1 0 0.00
graph{call PopulateSMSInfo(648627,82,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138415 0 4 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678015 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985136 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780772,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 1 2 2 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672412 0 2 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787931 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634376 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(560128,48,now())} 0 6 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786308 0 4 0 2 1 0.00
graphdelete from automailer where AutomailerID=5678012 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937963 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(636957,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634374 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(630535,9,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213768 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634380 0 4 0 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788037'
0 1 2 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1567',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 09\:28\:18\.64',
`merchant_id`='135401950',
`dispatch_status`='InStock',
`Acknowledged_By`='Vijay Kumar Verma',
`location`='135401950'
WHERE `KIT_number`='79814334'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(588118,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(565824,78,now())} 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188356 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580898,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(625468,75,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138421 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985168 0 3 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672446 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937931 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787517,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621554,'SLA',"PopulateSMSInfo(621554,1,now())",now()) 0 2 1 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672442 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(633749,75,now())} 0 2 1 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672440 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630884,'SLA',"PopulateSMSInfo(630884,5,now())",now()) 0 2 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:10\:30\.197',
`merchant_id`='160421602',
`dispatch_status`='InStock',
`Acknowledged_By`='Anil Singh',
`location`='160421602'
WHERE `KIT_number`='77346974'
0 1 2 2 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:49\:46\.403',
`merchant_id`='167809262',
`dispatch_status`='InStock',
`Acknowledged_By`='Deepak Sarkar',
`location`='167809262'
WHERE `KIT_number`='79765219'
0 1 2 2 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787477 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787477
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632866,'SLA',"PopulateSMSInfo(632866,68,now())",now()) 0 2 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786019 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615070,'SLA',"PopulateSMSInfo(615070,48,now())",now()) 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787345 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626873,'SLA',"PopulateSMSInfo(626873,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(628096,48,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923320 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(618176,48,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997140 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607380,'SLA',"PopulateSMSInfo(607380,70,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779028 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1866346 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(636628,72,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(626161,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(582456,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627210,75,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594846,'SLA',"PopulateSMSInfo(594846,75,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590792,'SLA',"PopulateSMSInfo(590792,75,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631411,'SLA',"PopulateSMSInfo(631411,78,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225756 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007632 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606206,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915714 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138437 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1939748 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787002 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626295,'SLA',"PopulateSMSInfo(626295,14,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191996 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1940734 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138435 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609436,'SLA',"PopulateSMSInfo(609436,72,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631609,78,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(617860,70,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(607940,70,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607070,'SLA',"PopulateSMSInfo(607070,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915710 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630508,'SLA',"PopulateSMSInfo(630508,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(608160,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617900,76,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(564264,136,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606264,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597186,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573476,82,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577672,'SLA',"PopulateSMSInfo(577672,68,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631841,1,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627010,'SLA',"PopulateSMSInfo(627010,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(603758,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565650,'SLA',"PopulateSMSInfo(565650,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1893880 0 3 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787346 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937945 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(579420,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628678,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769696 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617820,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176360 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631418,'SLA',"PopulateSMSInfo(631418,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629451,'SLA',"PopulateSMSInfo(629451,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(617870,73,now())} 0 2 1 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672435 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617538,'SLA',"PopulateSMSInfo(617538,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(626542,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629079,22,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(568208,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617886,72,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767032 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621892,9,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629525,'SLA',"PopulateSMSInfo(629525,6,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(600424,48,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915718 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631368,'SLA',"PopulateSMSInfo(631368,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(582940,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591614,'SLA',"PopulateSMSInfo(591614,41,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116202 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(625478,78,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3274729 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804448 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628265,'SLA',"PopulateSMSInfo(628265,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854356 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787330 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630878,'SLA',"PopulateSMSInfo(630878,6,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176368 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623066,'SLA',"PopulateSMSInfo(623066,70,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623474,'SLA',"PopulateSMSInfo(623474,82,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625226,'SLA',"PopulateSMSInfo(625226,76,now())",now()) 0 2 1 1 0 0.00
graphSELECT UserID FROM userdetails where UserName = ? and UserStatus=0 and IsLoginAllowed=0 0 2 1 2 1 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788039'
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581314,'SLA',"PopulateSMSInfo(581314,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3019612 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612876,41,now())} 0 3 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787916 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(582998,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603028,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(558862,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903744 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767040 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629589,'SLA',"PopulateSMSInfo(629589,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(596698,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593136,'SLA',"PopulateSMSInfo(593136,1,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560650,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632098,82,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923318 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(609918,5,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602862,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211120 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903740 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131826 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743090 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623318,'SLA',"PopulateSMSInfo(623318,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626345,'SLA',"PopulateSMSInfo(626345,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(571602,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770684 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718078 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997136 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608658,'SLA',"PopulateSMSInfo(608658,9,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571454,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615438,14,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619492,'SLA',"PopulateSMSInfo(619492,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628491,'SLA',"PopulateSMSInfo(628491,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(611458,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999796 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733694 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588586,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(610482,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596738,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923310 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623916,'SLA',"PopulateSMSInfo(623916,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(564568,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997132 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614312,76,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629997,'SLA',"PopulateSMSInfo(629997,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558280,'SLA',"PopulateSMSInfo(558280,1,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559332,'SLA',"PopulateSMSInfo(559332,72,now())",now()) 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1866334 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605206,'SLA',"PopulateSMSInfo(605206,48,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602164,'SLA',"PopulateSMSInfo(602164,4,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598026,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733690 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1940738 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577326,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587286,70,now())} 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781419 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816428 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903748 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630748,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(636097,72,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628937,'SLA',"PopulateSMSInfo(628937,9,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(598258,70,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631909,'SLA',"PopulateSMSInfo(631909,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(573052,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627324,4,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(589580,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792028 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560626,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587082,22,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706070 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597540,'SLA',"PopulateSMSInfo(597540,72,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573204,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628561,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502623 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(577874,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582358,14,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640653,'SLA',"PopulateSMSInfo(640653,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(620838,76,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(625726,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629701,6,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621254,'SLA',"PopulateSMSInfo(621254,41,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618736,'SLA',"PopulateSMSInfo(618736,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973122 0 3 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786851 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(570250,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3247116 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628112,'SLA',"PopulateSMSInfo(628112,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631668,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(628631,72,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(590788,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589824,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586932,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629274,'SLA',"PopulateSMSInfo(629274,73,now())",now()) 0 2 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966733' 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618522,'SLA',"PopulateSMSInfo(618522,72,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780042 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937997 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617442,'SLA',"PopulateSMSInfo(617442,73,now())",now()) 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(593046,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1925112 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637028,'SLA',"PopulateSMSInfo(637028,76,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(610146,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607184,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854344 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094482 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598616,1,now())} 0 3 0 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786269) 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593900,'SLA',"PopulateSMSInfo(593900,48,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607852,'SLA',"PopulateSMSInfo(607852,72,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629485,78,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(616368,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620512,75,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(616044,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575124,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603030,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743098 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586870,'SLA',"PopulateSMSInfo(586870,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706074 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637226,'SLA',"PopulateSMSInfo(637226,9,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629449,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176356 0 3 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673718 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(613266,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612696,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1866326 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632211,9,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618390,'SLA',"PopulateSMSInfo(618390,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(590076,5,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623770,72,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(620894,73,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2650904 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787505,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Yashendra Singh','','','',1688) 0 1 2 2 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787123 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%hyd%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787123 AND FieldID=132) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(591652,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590016,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629542,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(616222,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999748 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598082,'SLA',"PopulateSMSInfo(598082,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021498 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731026 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2963794 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612228,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616690,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(609008,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624740,'SLA',"PopulateSMSInfo(624740,5,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(583902,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903796 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(633192,73,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021494 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578302,14,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767072 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619860,9,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2963798 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731022 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915794 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573056,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604678,'SLA',"PopulateSMSInfo(604678,70,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794684 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562480,22,now())} 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635638,'SLA',"PopulateSMSInfo(635638,14,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627401,'SLA',"PopulateSMSInfo(627401,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(632262,70,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627342,'SLA',"PopulateSMSInfo(627342,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619736,'SLA',"PopulateSMSInfo(619736,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(566418,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(560494,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582860,'SLA',"PopulateSMSInfo(582860,78,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923344 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(628769,76,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1868982 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572332,'SLA',"PopulateSMSInfo(572332,76,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588520,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(671876,78,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(607452,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794688 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082494 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923342 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140396 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3404234 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(632182,4,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(566918,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581076,'SLA',"PopulateSMSInfo(581076,1,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792024 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571276,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622654,14,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627234,'SLA',"PopulateSMSInfo(627234,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(614074,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607788,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601160,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696290 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621118,48,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620750,'SLA',"PopulateSMSInfo(620750,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618724,'SLA',"PopulateSMSInfo(618724,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188324 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(563474,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854336 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580420,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706082 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585076,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915778 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626631,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(568508,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587296,73,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188320 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3247108 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(670847,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571928,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250752 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755094 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602042,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973110 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007616 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(631930,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(580186,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606034,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590730,78,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636198,'SLA',"PopulateSMSInfo(636198,68,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(568360,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594462,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597410,'SLA',"PopulateSMSInfo(597410,14,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633406,'SLA',"PopulateSMSInfo(633406,27,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767056 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594338,'SLA',"PopulateSMSInfo(594338,48,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583212,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581222,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580320,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176340 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2975778 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(557342,27,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(563344,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(567324,48,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(587504,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599402,4,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626132,'SLA',"PopulateSMSInfo(626132,5,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628407,'SLA',"PopulateSMSInfo(628407,76,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625928 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3247100 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191972 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139396 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631467,22,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(626980,4,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706086 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721690 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629304,'SLA',"PopulateSMSInfo(629304,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(589338,6,now())} 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 15\:54\:19\.583',
`merchant_id`='136004882',
`dispatch_status`='InStock',
`Acknowledged_By`='Rahul Tiwari',
`location`='136004882'
WHERE `KIT_number`='80061741'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(626108,73,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021486 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625924 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(610702,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621448,73,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565828,'SLA',"PopulateSMSInfo(565828,41,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094474 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731018 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(600162,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594500,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(584100,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615866,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613364,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733678 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625920 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575134,'SLA',"PopulateSMSInfo(575134,22,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(570594,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094478 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582152,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586626,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622362,76,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631911,6,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635023,'SLA',"PopulateSMSInfo(635023,72,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767060 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044528 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2649916 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621182,'SLA',"PopulateSMSInfo(621182,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (553398,'SLA',"PopulateSMSInfo(553398,6,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(640671,41,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(609622,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733674 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582072,41,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(584774,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(671258,14,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613998,'SLA',"PopulateSMSInfo(613998,6,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617972,72,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627826,'SLA',"PopulateSMSInfo(627826,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(571026,82,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961148 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913122 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629374,'SLA',"PopulateSMSInfo(629374,1,now())",now()) 0 2 1 1 0 0.00
graphupdate sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786740 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786740
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626815,'SLA',"PopulateSMSInfo(626815,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(597040,6,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580418,'SLA',"PopulateSMSInfo(580418,6,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(663300,82,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(604300,5,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606762,'SLA',"PopulateSMSInfo(606762,22,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582640,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(624866,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(590990,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779036 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629234,'SLA',"PopulateSMSInfo(629234,22,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(607040,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140384 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792036 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573254,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628281,48,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(608718,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631252,'SLA',"PopulateSMSInfo(631252,5,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631753,68,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913106 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635923,'SLA',"PopulateSMSInfo(635923,70,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614712,'SLA',"PopulateSMSInfo(614712,41,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633793,'SLA',"PopulateSMSInfo(633793,72,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223128 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(613250,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595360,'SLA',"PopulateSMSInfo(595360,4,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590208,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605320,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(633631,78,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(567192,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973142 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985128 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626297,9,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627093,'SLA',"PopulateSMSInfo(627093,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629313,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502601 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603266,'SLA',"PopulateSMSInfo(603266,72,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625392,'SLA',"PopulateSMSInfo(625392,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631280,'SLA',"PopulateSMSInfo(631280,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(635983,9,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(577216,4,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619906,'SLA',"PopulateSMSInfo(619906,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(582168,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561662,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082478 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632623,4,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767088 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621172,'SLA',"PopulateSMSInfo(621172,76,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973146 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632377,70,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630284,'SLA',"PopulateSMSInfo(630284,1,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627143,'SLA',"PopulateSMSInfo(627143,72,now())",now()) 0 2 1 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672402 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624212,'SLA',"PopulateSMSInfo(624212,70,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623848,'SLA',"PopulateSMSInfo(623848,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(559914,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(595534,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622574,9,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(621046,75,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2613972 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630310,70,now())} 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626514,'SLA',"PopulateSMSInfo(626514,41,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618126,'SLA',"PopulateSMSInfo(618126,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985120 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780026 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581024,72,now())} 0 3 0 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=778605 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176332 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021478 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(584216,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606954,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571780,22,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624840,'SLA',"PopulateSMSInfo(624840,73,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626806,'SLA',"PopulateSMSInfo(626806,68,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632426,'SLA',"PopulateSMSInfo(632426,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(621916,48,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629762,'SLA',"PopulateSMSInfo(629762,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629850,14,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176336 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767092 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611102,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613200,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632661,'SLA',"PopulateSMSInfo(632661,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566700,'SLA',"PopulateSMSInfo(566700,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(611956,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(567156,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568460,'SLA',"PopulateSMSInfo(568460,22,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566202,'SLA',"PopulateSMSInfo(566202,1,now())",now()) 0 2 1 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673736 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235100 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903776 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527580 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580510,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(610604,116,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597724,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997104 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615168,'SLA',"PopulateSMSInfo(615168,1,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630759,'SLA',"PopulateSMSInfo(630759,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211176 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(571940,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625956 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615950,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(533094,106,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566066,1,now())} 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566188,'SLA',"PopulateSMSInfo(566188,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(559904,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961156 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624512,'SLA',"PopulateSMSInfo(624512,5,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(601282,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594790,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987788 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585660,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619314,'SLA',"PopulateSMSInfo(619314,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(592924,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779068 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731002 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718046 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561474,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915770 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615152,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632041,'SLA',"PopulateSMSInfo(632041,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(630977,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(611308,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794660 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629935,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792004 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581874,5,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566786,'SLA',"PopulateSMSInfo(566786,1,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570106,'SLA',"PopulateSMSInfo(570106,41,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923364 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(586676,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626484,76,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(575374,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593694,72,now())} 0 3 0 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=785903) 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617324,'SLA',"PopulateSMSInfo(617324,75,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633457,'SLA',"PopulateSMSInfo(633457,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(607200,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(584760,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915758 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561090,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587714,4,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628407,'SLA',"PopulateSMSInfo(628407,72,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223136 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615260,'SLA',"PopulateSMSInfo(615260,70,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631025,48,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622600,'SLA',"PopulateSMSInfo(622600,4,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249748 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854316 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607178,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585586,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594804,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191956 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626713,'SLA',"PopulateSMSInfo(626713,41,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629118,'SLA',"PopulateSMSInfo(629118,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572834,'SLA',"PopulateSMSInfo(572834,78,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602656,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596002,'SLA',"PopulateSMSInfo(596002,73,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591600,5,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576352,'SLA',"PopulateSMSInfo(576352,82,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(558616,6,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596858,'SLA',"PopulateSMSInfo(596858,113,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567434,'SLA',"PopulateSMSInfo(567434,76,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985112 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601360,'SLA',"PopulateSMSInfo(601360,1,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623688,'SLA',"PopulateSMSInfo(623688,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(563114,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937987 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527584 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782698 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(588300,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594258,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630565,6,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937985 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178980 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804400 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780030 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635135,'SLA',"PopulateSMSInfo(635135,41,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632258,'SLA',"PopulateSMSInfo(632258,14,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(603206,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1939708 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593640,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597704,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068502 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618242,'SLA',"PopulateSMSInfo(618242,78,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(623384,22,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558504,'SLA',"PopulateSMSInfo(558504,41,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607316,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804404 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780034 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625316,'SLA',"PopulateSMSInfo(625316,48,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044544 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937991 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(591760,4,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635904,'SLA',"PopulateSMSInfo(635904,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(656582,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(660897,72,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(585944,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609156,'SLA',"PopulateSMSInfo(609156,70,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599766,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733658 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(570126,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603640,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780038 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565462,'SLA',"PopulateSMSInfo(565462,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631258,14,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(618734,76,now())} 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094454 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626721,'SLA',"PopulateSMSInfo(626721,48,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044548 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767084 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(558278,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235112 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(571038,5,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(567880,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211164 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999756 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606636,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603330,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625944 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(576504,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094458 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584632,'SLA',"PopulateSMSInfo(584632,1,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923358 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(624384,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3262708 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619440,'SLA',"PopulateSMSInfo(619440,75,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792012 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794672 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999752 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056528 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188308 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625940 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570898,'SLA',"PopulateSMSInfo(570898,14,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628208,'SLA',"PopulateSMSInfo(628208,76,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779056 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164350 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923354 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(584306,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(609572,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578444,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923352 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(613062,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056524 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567212,'SLA',"PopulateSMSInfo(567212,72,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631850,'SLA',"PopulateSMSInfo(631850,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631704,'SLA',"PopulateSMSInfo(631704,68,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(563986,5,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164354 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620482,72,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139368 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632407,72,now())} 0 2 1 2 1 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787127' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787127' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787127' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769604 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593254,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(576712,4,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308515 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(604356,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164326 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623156,5,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631005,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502669 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(605618,70,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593058,'SLA',"PopulateSMSInfo(593058,6,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2165202 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(647407,6,now())} 0 7 0 1 0 0.00
graph{call PopulateSMSInfo(630120,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891292 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(558716,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854308 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601394,'SLA',"PopulateSMSInfo(601394,75,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575078,'SLA',"PopulateSMSInfo(575078,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816484 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853424 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597314,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614054,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191948 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(564104,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672292 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116274 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(578800,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622796,41,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628091,'SLA',"PopulateSMSInfo(628091,75,now())",now()) 0 2 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:52\:55\.02',
`merchant_id`='169460096',
`dispatch_status`='InStock',
`Acknowledged_By`='Manikandan Gopal',
`location`='169460096'
WHERE `KIT_number`='80818113'
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607158,'SLA',"PopulateSMSInfo(607158,72,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565834,'SLA',"PopulateSMSInfo(565834,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(632189,72,now())} 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623216,'SLA',"PopulateSMSInfo(623216,14,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669040,'SLA',"PopulateSMSInfo(669040,4,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138485 0 4 0 2 1 0.00
graph{call PopulateSMSInfo(618844,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(595152,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(564572,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623234,1,now())} 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(627809,48,now())} 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610126,'SLA',"PopulateSMSInfo(610126,41,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628766,78,now())} 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045426 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581188,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614652,'SLA',"PopulateSMSInfo(614652,73,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841446 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629762,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629052,9,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(589198,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(576256,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(572222,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139364 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601872,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854300 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631239,'SLA',"PopulateSMSInfo(631239,5,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178972 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138481 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621076,'SLA',"PopulateSMSInfo(621076,75,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115396 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(590548,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587670,6,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669044,'SLA',"PopulateSMSInfo(669044,76,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626276,72,now())} 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628985,'SLA',"PopulateSMSInfo(628985,48,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104288 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581532,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603898,39,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563410,'SLA',"PopulateSMSInfo(563410,48,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589398,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575236,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370468 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684270 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(654407,70,now())} 0 6 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127378 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696258 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629907,'SLA',"PopulateSMSInfo(629907,115,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623474,'SLA',"PopulateSMSInfo(623474,5,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155870 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567376,'SLA',"PopulateSMSInfo(567376,6,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626504,'SLA',"PopulateSMSInfo(626504,9,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(601822,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593806,'SLA',"PopulateSMSInfo(593806,1,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594232,73,now())} 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786532 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(557630,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571882,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369468 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(624146,5,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617472,'SLA',"PopulateSMSInfo(617472,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(610660,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632572,73,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621386,'SLA',"PopulateSMSInfo(621386,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(560046,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570172,'SLA',"PopulateSMSInfo(570172,70,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696254 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786512 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(579426,9,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620248,'SLA',"PopulateSMSInfo(620248,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(614416,68,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584230,'SLA',"PopulateSMSInfo(584230,73,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590342,'SLA',"PopulateSMSInfo(590342,6,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602236,'SLA',"PopulateSMSInfo(602236,4,now())",now()) 0 3 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787747 and fieldid in (89,90) 0 1 2 2 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786608 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786608
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2828474 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632143,48,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684278 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(563532,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(568884,75,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585976,'SLA',"PopulateSMSInfo(585976,48,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601390,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589416,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586274,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141238 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164322 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560486,'SLA',"PopulateSMSInfo(560486,72,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607360,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606350,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623246,'SLA',"PopulateSMSInfo(623246,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382459 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141242 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(610560,1,now())} 0 3 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='844118'
0 4 0 1 0 0.00
graph{call PopulateSMSInfo(609506,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607762,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561086,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853436 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841450 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630361,'SLA',"PopulateSMSInfo(630361,75,now())",now()) 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(593022,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594012,119,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627897,'SLA',"PopulateSMSInfo(627897,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(626573,22,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127390 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140348 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308509 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201708 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631647,'SLA',"PopulateSMSInfo(631647,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(615358,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603674,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581448,'SLA',"PopulateSMSInfo(581448,1,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(670020,75,now())} 0 3 0 2 1 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=783032 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n3%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=783032 and fieldid=132) limit 1 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179838 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601572,22,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619314,'SLA',"PopulateSMSInfo(619314,6,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631177,'SLA',"PopulateSMSInfo(631177,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(595464,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596682,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622394,'SLA',"PopulateSMSInfo(622394,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629768,'SLA',"PopulateSMSInfo(629768,72,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638687,'SLA',"PopulateSMSInfo(638687,14,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618652,'SLA',"PopulateSMSInfo(618652,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(562664,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603886,'SLA',"PopulateSMSInfo(603886,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068526 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619976,'SLA',"PopulateSMSInfo(619976,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(628245,73,now())} 0 2 1 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201-S5-MVB-Madurai' limit 1) where problemid='787019' 0 1 2 2 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787921' AND sap3.FieldID=279
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(596428,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627793,72,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357470 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(601756,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626062,72,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527524 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587728,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610110,'SLA',"PopulateSMSInfo(610110,73,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631957,'SLA',"PopulateSMSInfo(631957,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(587016,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587324,82,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620288,'SLA',"PopulateSMSInfo(620288,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(605012,76,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620320,'SLA',"PopulateSMSInfo(620320,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(557530,76,now())} 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:41\:35\.96',
`merchant_id`='158293403',
`dispatch_status`='InStock',
`Acknowledged_By`='Pavan Chaurasia',
`location`='158293403'
WHERE `KIT_number`='79021280'
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570728,'SLA',"PopulateSMSInfo(570728,5,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621024,'SLA',"PopulateSMSInfo(621024,78,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628525,'SLA',"PopulateSMSInfo(628525,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(655336,68,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2660294 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045434 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571936,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(604394,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2865412 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611098,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628409,41,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(557490,70,now())} 0 3 0 1 0 0.00
graphINSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES





('CIMS-MO08255054', 'Savings account Platinum RuPay card combo kit', '20','CIMS-MO08255054/INV/08/25/1')

0 1 2 2 0 0.00
graph{call PopulateSMSInfo(578580,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104292 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(663981,75,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477243 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581838,'SLA',"PopulateSMSInfo(581838,75,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127382 0 3 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001392632','11001392632','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:00\.69','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578474,'SLA',"PopulateSMSInfo(578474,1,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607842,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696262 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563396,'SLA',"PopulateSMSInfo(563396,48,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(557922,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573698,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596886,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603444,68,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626573,'SLA',"PopulateSMSInfo(626573,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637373,'SLA',"PopulateSMSInfo(637373,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(622244,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(578796,14,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(583880,78,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (781681,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141246 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611976,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611762,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(670795,6,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(589456,70,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663804,'SLA',"PopulateSMSInfo(663804,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201736 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(603848,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566622,72,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(618896,6,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(622800,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116298 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627027,68,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(568158,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998072 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619182,'SLA',"PopulateSMSInfo(619182,70,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619086,'SLA',"PopulateSMSInfo(619086,73,now())",now()) 0 2 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786907 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786907
0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620588,'SLA',"PopulateSMSInfo(620588,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033462 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453272 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191924 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627733,'SLA',"PopulateSMSInfo(627733,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(627781,1,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629217,'SLA',"PopulateSMSInfo(629217,14,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853400 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587764,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577220,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116294 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621016,5,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(595394,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(646202,5,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(630879,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131890 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139384 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624810,'SLA',"PopulateSMSInfo(624810,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(627312,73,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636037,'SLA',"PopulateSMSInfo(636037,6,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(566322,73,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986088 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590714,'SLA',"PopulateSMSInfo(590714,6,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213716 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841426 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583514,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627035,78,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154982 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139388 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514629 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618022,'SLA',"PopulateSMSInfo(618022,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624030,'SLA',"PopulateSMSInfo(624030,82,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745650 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573130,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131894 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757638 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477239 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213712 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565764,'SLA',"PopulateSMSInfo(565764,9,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(543534,107,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624140,'SLA',"PopulateSMSInfo(624140,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(577660,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617502,'SLA',"PopulateSMSInfo(617502,41,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178956 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986092 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657189,'SLA',"PopulateSMSInfo(657189,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(565982,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(577988,68,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(568488,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627754,'SLA',"PopulateSMSInfo(627754,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(597726,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757634 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045446 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(569730,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607018,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619744,'SLA',"PopulateSMSInfo(619744,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631987,'SLA',"PopulateSMSInfo(631987,6,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647195,'SLA',"PopulateSMSInfo(647195,78,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(653360,82,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902812 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593170,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684294 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568420,'SLA',"PopulateSMSInfo(568420,1,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757630 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586268,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103382 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602216,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477231 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(628454,82,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696274 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620752,'SLA',"PopulateSMSInfo(620752,6,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662642,'SLA',"PopulateSMSInfo(662642,78,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(660795,22,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(630870,48,now())} 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(596418,72,now())} 0 3 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='411045'
0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998068 0 3 0 2 1 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786210' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786210' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786210' 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630515,'SLA',"PopulateSMSInfo(630515,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(610990,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562470,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562322,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577686,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(655287,48,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(598254,68,now())} 0 3 0 2 1 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=780775 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(568670,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201732 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620772,'SLA',"PopulateSMSInfo(620772,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(577360,22,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141214 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614492,'SLA',"PopulateSMSInfo(614492,82,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140372 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(584938,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581920,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769616 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621356,'SLA',"PopulateSMSInfo(621356,73,now())",now()) 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140368 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587448,'SLA',"PopulateSMSInfo(587448,75,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577610,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998080 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619288,'SLA',"PopulateSMSInfo(619288,14,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587612,'SLA',"PopulateSMSInfo(587612,82,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562216,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(649645,78,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853416 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619116,'SLA',"PopulateSMSInfo(619116,41,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116286 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585804,9,now())} 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781645 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607188,'SLA',"PopulateSMSInfo(607188,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164314 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630513,'SLA',"PopulateSMSInfo(630513,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629595,'SLA',"PopulateSMSInfo(629595,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(559188,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615444,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623408,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(606058,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605702,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770600 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(661324,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502655 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998084 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745666 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575932,76,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(631499,41,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(626279,70,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629097,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164318 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588614,'SLA',"PopulateSMSInfo(588614,1,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566686,'SLA',"PopulateSMSInfo(566686,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565696,'SLA',"PopulateSMSInfo(565696,41,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578562,'SLA',"PopulateSMSInfo(578562,76,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(604182,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213708 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357496 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081506 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(584132,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743002 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594980,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033470 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614104,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611528,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045458 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(553962,52,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154994 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(625374,1,now())} 0 2 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787498 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787498
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(629751,14,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566044,'SLA',"PopulateSMSInfo(566044,75,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357490 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671499,'SLA',"PopulateSMSInfo(671499,72,now())",now()) 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(626642,5,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(620672,4,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(623592,78,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632439,'SLA',"PopulateSMSInfo(632439,70,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632233,'SLA',"PopulateSMSInfo(632233,76,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477227 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(564452,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628245,'SLA',"PopulateSMSInfo(628245,72,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628559,'SLA',"PopulateSMSInfo(628559,6,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902808 0 3 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001393118','11001393118','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:03\.4','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128262 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589342,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613804,78,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620748,'SLA',"PopulateSMSInfo(620748,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627320,'SLA',"PopulateSMSInfo(627320,75,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651036,'SLA',"PopulateSMSInfo(651036,82,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(589466,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629231,'SLA',"PopulateSMSInfo(629231,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(614372,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601456,5,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593018,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477223 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370454 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(610378,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139380 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627255,'SLA',"PopulateSMSInfo(627255,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(576130,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477221 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045454 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606310,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(565736,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696286 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613218,1,now())} 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(617702,75,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(595066,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757642 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582870,41,now())} 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514631 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(651134,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(572622,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619046,'SLA',"PopulateSMSInfo(619046,22,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(596706,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560532,127,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621334,'SLA',"PopulateSMSInfo(621334,4,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603378,'SLA',"PopulateSMSInfo(603378,41,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369474 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(661544,76,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(661769,6,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(580138,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(572534,68,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632646,'SLA',"PopulateSMSInfo(632646,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167834 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140364 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625092,'SLA',"PopulateSMSInfo(625092,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787999,now(),'Field Updated',"System","1","1","Dummy",118,4) 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(666596,27,now())} 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(565788,6,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621120,'SLA',"PopulateSMSInfo(621120,75,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632569,'SLA',"PopulateSMSInfo(632569,4,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649133,'SLA',"PopulateSMSInfo(649133,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(573484,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572580,'SLA',"PopulateSMSInfo(572580,4,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619756,73,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620224,'SLA',"PopulateSMSInfo(620224,73,now())",now()) 0 2 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='74517247' 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164310 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(632117,76,now())} 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626454,'SLA',"PopulateSMSInfo(626454,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(665745,70,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138449 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(558268,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(564052,68,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614004,'SLA',"PopulateSMSInfo(614004,82,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202632 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115356 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617680,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(626382,78,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082410 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596134,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794604 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585096,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593734,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597536,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166942 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081530 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914824 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139328 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3524015 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578696,'SLA',"PopulateSMSInfo(578696,6,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140316 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382489 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082414 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770636 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(584990,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142974 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561484,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138443 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(569860,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586646,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670441,'SLA',"PopulateSMSInfo(670441,76,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629963,72,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(624326,14,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595882,'SLA',"PopulateSMSInfo(595882,72,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743018 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974082 0 3 0 1 0 0.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='785795' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08254303/INV/08/25/1' limit 1; 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(585440,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914820 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593790,75,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635975,'SLA',"PopulateSMSInfo(635975,5,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629907,75,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1962096 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3524013 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985188 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611478,48,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786775 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782622 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081538 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599472,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841402 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(670895,9,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116238 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623030,'SLA',"PopulateSMSInfo(623030,107,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(597466,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769644 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856920 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(604360,1,now())} 0 3 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787740 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
0 2 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787067 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(644756,9,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(565286,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743010 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571896,'SLA',"PopulateSMSInfo(571896,48,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155830 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104244 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131874 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178932 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(614424,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3130998 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597448,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583594,'SLA',"PopulateSMSInfo(583594,1,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623658,'SLA',"PopulateSMSInfo(623658,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(558218,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626645,'SLA',"PopulateSMSInfo(626645,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045462 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616956,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696214 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598140,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127334 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154962 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178936 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131878 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627438,'SLA',"PopulateSMSInfo(627438,75,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617466,'SLA',"PopulateSMSInfo(617466,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(557902,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558098,'SLA',"PopulateSMSInfo(558098,78,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(572444,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615658,82,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2926808 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782626 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902836 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632607,'SLA',"PopulateSMSInfo(632607,68,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(622298,41,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(622368,72,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574492,'SLA',"PopulateSMSInfo(574492,1,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3296085 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560000,'SLA',"PopulateSMSInfo(560000,48,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628136,'SLA',"PopulateSMSInfo(628136,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655232,'SLA',"PopulateSMSInfo(655232,14,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631839,'SLA',"PopulateSMSInfo(631839,76,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(584892,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627305,'SLA',"PopulateSMSInfo(627305,76,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606928,'SLA',"PopulateSMSInfo(606928,48,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609850,'SLA',"PopulateSMSInfo(609850,1,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621762,'SLA',"PopulateSMSInfo(621762,72,now())",now()) 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(629820,4,now())} 0 2 1 2 1 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782271 and Slno=knowledge_store.Slno)) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(601712,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596204,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201752 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997164 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104248 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586028,'SLA',"PopulateSMSInfo(586028,70,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628946,14,now())} 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167822 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757650 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903716 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684238 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624826,'SLA',"PopulateSMSInfo(624826,41,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631574,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629208,76,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(580282,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794616 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081522 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997160 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166954 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619624,'SLA',"PopulateSMSInfo(619624,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586162,'SLA',"PopulateSMSInfo(586162,78,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571384,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631756,14,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139312 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973194 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(615410,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140300 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201748 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(631717,41,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(641690,41,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(587910,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468704 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202640 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743026 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382499 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645179,'SLA',"PopulateSMSInfo(645179,22,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766117 0 2 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787506 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(624072,9,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(559406,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138455 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(550294,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082422 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2698870 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816452 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787280,now(),'Field Updated',"Prashant Patil","","","Download Invoice",98,2236) 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623624,'SLA',"PopulateSMSInfo(623624,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(567876,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202644 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575930,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577962,14,now())} 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624214,'SLA',"PopulateSMSInfo(624214,9,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(609336,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632191,'SLA',"PopulateSMSInfo(632191,48,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3284097 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033490 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590838,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804464 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914832 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631355,'SLA',"PopulateSMSInfo(631355,14,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576658,'SLA',"PopulateSMSInfo(576658,68,now())",now()) 0 3 0 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985176 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3284095 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115364 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609622,'SLA',"PopulateSMSInfo(609622,41,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623704,72,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621142,'SLA',"PopulateSMSInfo(621142,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631767,'SLA',"PopulateSMSInfo(631767,9,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621484,'SLA',"PopulateSMSInfo(621484,9,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(585242,75,now())} 0 3 0 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787358 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%e3%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787358 and fieldid=132) limit 1 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131882 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619440,75,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(578942,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769632 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2698878 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154970 0 2 1 2 1 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='786447' AND sap3.FieldID=279
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(572864,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2118886 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213724 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599890,'SLA',"PopulateSMSInfo(599890,22,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (536206,'SLA',"PopulateSMSInfo(536206,52,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647807,'SLA',"PopulateSMSInfo(647807,5,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628037,'SLA',"PopulateSMSInfo(628037,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127346 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782638 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582278,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131886 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582488,'SLA',"PopulateSMSInfo(582488,22,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903724 0 3 0 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786991 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128202 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631752,1,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640779,'SLA',"PopulateSMSInfo(640779,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590710,'SLA',"PopulateSMSInfo(590710,78,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745690 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(541624,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(618156,41,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477203 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628016,'SLA',"PopulateSMSInfo(628016,72,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662998,'SLA',"PopulateSMSInfo(662998,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591428,'SLA',"PopulateSMSInfo(591428,72,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(576426,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630237,72,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(552886,107,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580568,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045478 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903720 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617758,'SLA',"PopulateSMSInfo(617758,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1962092 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629923,'SLA',"PopulateSMSInfo(629923,78,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(592988,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(618424,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(629549,4,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626719,'SLA',"PopulateSMSInfo(626719,72,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974066 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731098 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(608668,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617428,78,now())} 0 2 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:52\:14\.337',
`merchant_id`='112428893',
`dispatch_status`='InStock',
`Acknowledged_By`='Rituraj Choudhary',
`location`='112428893'
WHERE `KIT_number`='79452563'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(602080,72,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670074,'SLA',"PopulateSMSInfo(670074,82,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630890,'SLA',"PopulateSMSInfo(630890,4,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(572324,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(655472,48,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(610126,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560742,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(658315,70,now())} 0 2 1 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=780772 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(585942,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627197,'SLA',"PopulateSMSInfo(627197,82,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(605680,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594748,14,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664851,'SLA',"PopulateSMSInfo(664851,22,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045470 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626553,5,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(590380,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578402,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577888,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128206 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612956,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(604576,22,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631451,75,now())} 0 2 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786560 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(627163,48,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609162,'SLA',"PopulateSMSInfo(609162,68,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142998 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566324,'SLA',"PopulateSMSInfo(566324,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468712 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599686,73,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786759 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081554 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617214,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(649111,72,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656022,'SLA',"PopulateSMSInfo(656022,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609252,'SLA',"PopulateSMSInfo(609252,5,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632171,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(572644,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(618820,75,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997192 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770656 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612796,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142994 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627038,76,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626647,'SLA',"PopulateSMSInfo(626647,9,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743038 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155818 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202612 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116250 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616064,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597330,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591552,6,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587600,'SLA',"PopulateSMSInfo(587600,22,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579878,'SLA',"PopulateSMSInfo(579878,73,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613306,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138463 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(574116,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(559660,70,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558378,'SLA',"PopulateSMSInfo(558378,76,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622216,'SLA',"PopulateSMSInfo(622216,6,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139340 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(602808,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598290,9,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745698 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(570708,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617088,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617038,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602990,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602220,1,now())} 0 3 0 2 1 0.00
graphdelete from automailer where AutomailerID=5678021 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672278 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081558 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(635205,116,now())} 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(637982,4,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131850 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635981,'SLA',"PopulateSMSInfo(635981,4,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116258 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769664 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:47\:54\.287',
`merchant_id`='158375922',
`dispatch_status`='InStock',
`Acknowledged_By`='Mohidur Rahman',
`location`='158375922'
WHERE `KIT_number`='80452095'
0 1 2 2 0 0.00
graph{call PopulateSMSInfo(628767,1,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(564986,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589620,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607664,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127358 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628756,'SLA',"PopulateSMSInfo(628756,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(619626,4,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068578 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627226,22,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178912 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625536,'SLA',"PopulateSMSInfo(625536,1,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128234 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(592798,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560758,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068574 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902856 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630656,'SLA',"PopulateSMSInfo(630656,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626839,'SLA',"PopulateSMSInfo(626839,48,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589416,'SLA',"PopulateSMSInfo(589416,73,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632433,'SLA',"PopulateSMSInfo(632433,5,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370486 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804484 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628518,'SLA',"PopulateSMSInfo(628518,78,now())",now()) 0 2 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786760 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(614912,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(667526,22,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(565080,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(592938,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770652 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(579002,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575114,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(569610,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631140,68,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202616 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(624430,78,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(636910,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998024 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(568936,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617848,'SLA',"PopulateSMSInfo(617848,78,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225708 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627004,'SLA',"PopulateSMSInfo(627004,48,now())",now()) 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(611724,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582006,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(565914,1,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382461 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(624644,78,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(617108,72,now())} 0 3 0 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626219,'SLA',"PopulateSMSInfo(626219,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605426,'SLA',"PopulateSMSInfo(605426,78,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684258 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589164,6,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590870,'SLA',"PopulateSMSInfo(590870,22,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104268 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997184 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628951,'SLA',"PopulateSMSInfo(628951,22,now())",now()) 0 2 1 2 1 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629074,'SLA',"PopulateSMSInfo(629074,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609630,'SLA',"PopulateSMSInfo(609630,48,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599904,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590914,5,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580316,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167802 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(570772,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593636,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573666,22,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225712 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620868,'SLA',"PopulateSMSInfo(620868,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617700,'SLA',"PopulateSMSInfo(617700,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620276,'SLA',"PopulateSMSInfo(620276,70,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974090 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591778,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201768 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(611050,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628446,72,now())} 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116242 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(569392,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997180 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166930 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627793,'SLA',"PopulateSMSInfo(627793,76,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(650860,6,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672282 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816472 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766139 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624530,'SLA',"PopulateSMSInfo(624530,75,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623952,'SLA',"PopulateSMSInfo(623952,78,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626174,'SLA',"PopulateSMSInfo(626174,75,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(616864,75,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631733,'SLA',"PopulateSMSInfo(631733,22,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(627212,68,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(595308,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138475 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(649831,82,now())} 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2698894 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631765,'SLA',"PopulateSMSInfo(631765,1,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621482,'SLA',"PopulateSMSInfo(621482,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(559854,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566230,'SLA',"PopulateSMSInfo(566230,48,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(579742,1,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627969,'SLA',"PopulateSMSInfo(627969,1,now())",now()) 0 2 1 1 0 0.00
graphdelete from automailer where AutomailerID=5678033 0 1 2 2 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672288 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782610 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628793,'SLA',"PopulateSMSInfo(628793,9,now())",now()) 0 2 1 2 1 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986056 0 2 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787952 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619750,'SLA',"PopulateSMSInfo(619750,73,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627718,'SLA',"PopulateSMSInfo(627718,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502693 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370492 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589284,'SLA',"PopulateSMSInfo(589284,73,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631538,'SLA',"PopulateSMSInfo(631538,48,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620068,'SLA',"PopulateSMSInfo(620068,4,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154950 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453224 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601998,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619044,73,now())} 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(584476,48,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=784108 0 1 2 2 0 0.00
graph{call PopulateSMSInfo(586574,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580496,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601460,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(592078,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(563264,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655377,'SLA',"PopulateSMSInfo(655377,73,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(632356,4,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575830,'SLA',"PopulateSMSInfo(575830,1,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(609288,48,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786768 0 1 2 2 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567974,'SLA',"PopulateSMSInfo(567974,41,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2515536 0 3 0 2 1 0.00
graph{call PopulateSMSInfo(594034,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104276 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654688,'SLA',"PopulateSMSInfo(654688,1,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(569342,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628503,'SLA',"PopulateSMSInfo(628503,73,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127366 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(603942,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178900 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582452,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(579744,22,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605036,'SLA',"PopulateSMSInfo(605036,41,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626240,'SLA',"PopulateSMSInfo(626240,72,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(575188,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370498 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(562610,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213740 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629701,'SLA',"PopulateSMSInfo(629701,70,now())",now()) 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(624112,14,now())} 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567362,'SLA',"PopulateSMSInfo(567362,48,now())",now()) 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630641,'SLA',"PopulateSMSInfo(630641,73,now())",now()) 0 2 1 2 1 0.00
graph{call PopulateSMSInfo(578794,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587978,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599302,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998032 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696242 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580500,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580354,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614650,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593628,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597734,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616418,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648134,'SLA',"PopulateSMSInfo(648134,75,now())",now()) 0 2 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628678,'SLA',"PopulateSMSInfo(628678,22,now())",now()) 0 2 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903708 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755026 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616722,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468728 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601586,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997176 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201764 0 2 1 1 0 0.00
graph{call PopulateSMSInfo(578110,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127362 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3093514 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601258,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597790,70,now())} 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786200 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138525 0 4 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=787435 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898028 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898024 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985024 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898022 0 5 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786610 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898020 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634262 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80598426' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634260 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787482 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80354035' 0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(784910,"1",118,1) 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784076 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999668 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80782574' 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784071 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786530,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000317_1755582927489.pdf&fileNameOriginal=DC2726050000317_1755582927489.pdf","DC Form Download",171,2271) 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784072 0 1 1 1 0 0.00
graphSelect if(('2025-08-19 11:59:54'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786683) 0 1 1 1 0 0.00
graphselect CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787712 and fieldid=26 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787455,now(),'Field Updated',"Khuman Deshmukh","1","1","Dummy",118,2248) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786155 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786626 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138535 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786628 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='7295315' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898018 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(628446,73,now())} 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787909 and fieldid in (89,90) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3898014 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(672701,78,now())} 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786622 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786625 0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787924,"1",118,1) 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649339,'SLA',"PopulateSMSInfo(649339,78,now())",now()) 0 4 0 1 0 0.00
graphSelect if(('2025-08-19 14:25:10'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786944) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786019,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213640 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(673195,72,now())} 0 1 1 1 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787711 and attachmentname like '%.pdf' and attachmentname like 'invoice%' limit 0,100 0 1 1 1 0 100.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999656 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:31\:47\.923',
`merchant_id`='150125777',
`dispatch_status`='InStock',
`Acknowledged_By`='Shivkumar Banvarilal Gupta',
`location`='150125777'
WHERE `KIT_number`='80290702'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923412 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787479 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3648894 0 4 0 1 0 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=785629 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787358 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787925 0 1 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784945 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966727' 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787926 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787927 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188232 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787914,now(),'Post Action completed (Invoice Download link)','Ram Lal Singh','--','SUCCESS','',59) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634286 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634284 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787921 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787922 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213676 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(779524,now(),'Post Action Launched (Invoice Download link)','Ifaz Beige','','','',2267) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213672 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785890,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923444 0 5 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787469 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51246149' 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:22\:48\.59',
`merchant_id`='169691554',
`dispatch_status`='InStock',
`Acknowledged_By`='Pavan Kumar',
`location`='169691554'
WHERE `KIT_number`='80518800'
0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786133 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:27\:16\.017',
`merchant_id`='126442417',
`dispatch_status`='InStock',
`Acknowledged_By`='Rakesh Lalwani',
`location`='126442417'
WHERE `KIT_number`='80276875'
0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786608 0 1 1 1 0 0.00
graphSelect if(('2025-08-19 10:31:39'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785180) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634276 0 4 0 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787668 and fieldid in (26) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985032 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(651228,75,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634272 0 4 0 1 0 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=777601 0 2 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786603 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787934 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786121 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787452 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787688 and fieldid in (89,90) 0 1 1 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254500/INV/08/25/1' 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:34\:54\.37',
`merchant_id`='124269497',
`dispatch_status`='InStock',
`Acknowledged_By`='Upendra Yadav',
`location`='124269497'
WHERE `KIT_number`='80875582'
0 1 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787056 0 2 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782571 and Slno=knowledge_store.Slno)) 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51337686' 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:40\:52\.13',
`merchant_id`='162595646',
`dispatch_status`='InStock',
`Acknowledged_By`='Ganesh Sawner',
`location`='162595646'
WHERE `KIT_number`='79432204'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(673272,4,now())} 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:56\:39\.153',
`merchant_id`='168672981',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Masum Reja',
`location`='168672981'
WHERE `KIT_number`='79963395'
0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786122 0 2 0 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='473222' and am.itemtypeid=20005 and am.status=0
0 1 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=367768 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188212 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787500,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502503 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:15\:47\.67',
`merchant_id`='164276256',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Chandra',
`location`='164276256'
WHERE `KIT_number`='80921215'
0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786190 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672529,'SLA',"PopulateSMSInfo(672529,48,now())",now()) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787416,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999628 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786831,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(638042,14,now())} 0 4 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398736','11001398736','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:25\.51','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785890,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graphSelect if(('2025-08-19 12:32:56'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787311) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213692 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(673284,70,now())} 0 1 1 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787455) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923464 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(632529,78,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502509 0 4 0 1 0 0.00
graphselect CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787789 and fieldid=26 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502517 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188200 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787968 and fieldid=47 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787916 0 1 1 1 0 0.00
graphSELECT Owner FROM sd_servicerequest_multiapproval where ProblemID = ? and Owner = ? 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787917 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502511 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(642884,1,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634296 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='900274-Warje' limit 1) where problemid='784098' 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787910 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787912 0 2 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001402543'
0 1 1 1 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=787997 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213680 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188208 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(671510,9,now())} 0 2 0 1 0 0.00
graphselect CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787744 and fieldid=26 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786189 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138503 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923490 0 5 0 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=775027 0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001393930','11001393930','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:06\.807','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1005',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:56\:34\.81',
`merchant_id`='117642',
`dispatch_status`='InStock',
`Acknowledged_By`='Yarrangula Krishna',
`location`='117642'
WHERE `KIT_number`='80776251'
0 1 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784959 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786512,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1596',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:07\:09\.337',
`merchant_id`='114548',
`dispatch_status`='InStock',
`Acknowledged_By`='Abhay Kumar Kamra',
`location`='114548'
WHERE `KIT_number`='67767316'
0 1 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784910 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51336227' 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786759,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787005 0 2 0 1 0 0.00
graphselect distinct sdservicer0_.ServiceID as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (787526 , 787521 , 787512 , 787507 , 787501 , 787499 , 787495 , 787486 , 787483 , 787477) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786174 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:56\:15\.693',
`merchant_id`='169486065',
`dispatch_status`='InStock',
`Acknowledged_By`='Biswaranjan Sahoo',
`location`='169486065'
WHERE `KIT_number`='80881386'
0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80485214' 0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001395074','11001395074','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:12\.31','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138509 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138507 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923482 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138515 0 4 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787604 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787604
0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787868 and fieldid in (89,90) 0 1 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=775032 0 1 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=775027 and Slno=knowledge_store.Slno)) 0 2 0 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786121) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(622898,41,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785614,"1",118,1) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787495 0 2 0 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787017 0 2 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787493 0 2 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787469 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphselect sdreadunre0_.sno as sno1_245_0_, sdreadunre0_.isRead as isRead2_245_0_, sdreadunre0_.ownerId as ownerId3_245_0_, sdreadunre0_.problemId as problemI4_245_0_, sdreadunre0_.submittedBy as submitte5_245_0_, sdreadunre0_.userId as userId6_245_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.sno=? 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:07\:18\.467',
`merchant_id`='120261752',
`dispatch_status`='InStock',
`Acknowledged_By`='Ghanchi Sohilkumar Abdulbhai',
`location`='120261752'
WHERE `KIT_number`='80283587'
0 1 1 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787452) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786538,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(602390,73,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(626771,22,now())} 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787497 0 2 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787498 0 2 0 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08255113/INV/08/25/1' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056412 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502549 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502547 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79620461' 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787477,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) 0 1 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=785700 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=785700
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(661395,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(652445,73,now())} 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786990,now(),'Post Action completed (DC Form Download Link)','Khushboo Roy','--','SUCCESS','',2252) 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787638 and fieldid=47 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696378 0 5 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80781117' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477373 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006806 0 4 0 1 0 0.00
graphselect distinct sdservicer0_.DerivedField1 as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (787246 , 787070 , 787024) group by sdservicer0_.DerivedField1 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006804 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786512,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(637366,1,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672041,'SLA',"PopulateSMSInfo(672041,78,now())",now()) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 21\:24\:52\.47',
`merchant_id`='136326673',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Kudus',
`location`='136326673'
WHERE `KIT_number`='80571223'
0 1 1 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787870 and fieldid in (26) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502553 0 4 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786476,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000304_1755582582672.pdf&fileNameOriginal=DC2726050000304_1755582582672.pdf",171,1) 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417939' 0 1 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787164 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787164
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(631876,76,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786342,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000288_1755581332069.pdf&fileNameOriginal=DC2726050000288_1755581332069.pdf",171,1) 0 1 1 1 0 0.00
graphSELECT AccessValue FROM sd_project_roles_access where ProjectRoleID in(12,10,19,20) and AccessValue=28 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(577380,4,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(643056,75,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477365 0 4 0 1 0 0.00
graphselect * from groupdetail where UserID=72 and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = 'Settings')) 0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786806,"1",118,1) 0 1 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787919 and ( SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477361 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056428 0 5 0 1 0 0.00
graphUPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51277890 and problemid='786944'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(643857,75,now())} 0 4 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001401750'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502527 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79007903' 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786435,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:36\:05\.183',
`merchant_id`='150364553',
`dispatch_status`='InStock',
`Acknowledged_By`='Ravikumar Rakeshkumar Mehta',
`location`='150364553'
WHERE `KIT_number`='78441593'
0 1 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785360 and ( SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='8017769' 0 1 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786533 0 4 0 1 0 0.00
graphSelect KitCount('CIMS-MO08251004/INV/08/25/1') As attribute6 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786677 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477359 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786528,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787339,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Ram Lal Singh','--','SUCCESS','',59) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477355 0 4 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786847,"1",118,1) 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 10 where problemid = 787828 and fieldid in (26,52,89,90) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:25\:59\.95',
`merchant_id`='152175305',
`dispatch_status`='InStock',
`Acknowledged_By`='Satpal \.\.',
`location`='152175305'
WHERE `KIT_number`='80921879'
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787028,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Yashendra Singh','--','SUCCESS','',1688) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(569392,72,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502539 0 4 0 1 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787000 0 2 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787873 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502533 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766213 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(588944,68,now())} 0 5 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786684 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='75001244' 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79957472' 0 1 1 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='453331' and am.itemtypeid=20005 and am.status=0
0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001399716','11001399716','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:28\.67','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=786548 0 4 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787934 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:32\:03\.687',
`merchant_id`='169120609',
`dispatch_status`='InStock',
`Acknowledged_By`='Ramakant Singh',
`location`='169120609'
WHERE `KIT_number`='79804997'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477347 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80404303' 0 1 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787373 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(636895,73,now())} 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786694 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477341 0 4 0 1 0 0.00
graphselect if(count(*)>0, 'Yes', 'No') as attribute6 from sd_servicereqmaster where problemid='639458' and currentstatus in (15,40,27) 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785360 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51338246' 0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001394320','11001394320','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:08\.37','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphSELECT ReferenceID FROM sd_servicereqmaster where ProblemID=787999 0 1 1 1 0 0.00
graphSELECT ReferenceID FROM sd_servicereqmaster where ProblemID=787997 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786659 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (787384,'Waiting for Dispatch Information','Khushboo.roy@finobank.com',now(),34) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138567 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502589 0 4 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786329 and Access=0 0 2 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786651 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138561 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502583 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786521,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786655 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787287,now(),'Field Updated',"Prashant Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000356_1755586768758.pdf&fileNameOriginal=DC2726050000356_1755586768758.pdf","DC Form Download",171,2236) 0 1 1 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787874 and fieldid in (26) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477339 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786532,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477337 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660627,22,now())} 0 4 0 1 0 0.00
graphSelect if(('2025-08-19 15:49:20'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(784071) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(665092,1,now())} 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787887 and fieldid=47 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(671777,27,now())} 0 2 0 1 0 0.00
graphSELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787066 0 2 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787259 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787259
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056460 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985056 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213608 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:40\:52\.54',
`merchant_id`='169486065',
`dispatch_status`='InStock',
`Acknowledged_By`='Biswaranjan Sahoo',
`location`='169486065'
WHERE `KIT_number`='80881385'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(664755,41,now())} 0 4 0 1 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Branch HOD Approval' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477329 0 4 0 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787743', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787743', '40002552', 88, '1'),
('787743', '2', 89, '1'),
('787743', '2', 90, '1'),
('787743', '0', 91, '1')
0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001395957','11001395957','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:15\.497','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672271,'SLA',"PopulateSMSInfo(672271,41,now())",now()) 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786684 0 1 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787079 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786683 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786681 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 788001 and fieldid=47 0 1 1 1 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787073 0 2 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787612 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='786230' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08254573/INV/08/25/1' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502569 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786635 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923408 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696358 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213632 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79637221' 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786536,now(),'Post Action completed (InvoiceNumberUpdate)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787664 and fieldid in (26) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787067,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(663921,41,now())} 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786649 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780767,now(),'Post Action completed (DC Form Download Link)','Ifaz Beige','--','SUCCESS','',2267) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056484 0 5 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787971 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138593 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417937' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502571 0 4 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001393656'
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786174,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787925,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213624 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477303 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(672571,68,now())} 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:46\:42\.887',
`merchant_id`='167897493',
`dispatch_status`='InStock',
`Acknowledged_By`='Vikas \.\.',
`location`='167897493'
WHERE `KIT_number`='80906643'
0 1 1 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=780770 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:53\:26\.96',
`merchant_id`='163348931',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Singh',
`location`='163348931'
WHERE `KIT_number`='80538948'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721702 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672298,'SLA',"PopulateSMSInfo(672298,4,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006644 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006642 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80923047' 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 788009 and fieldid=47 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785663 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(582282,1,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345414 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787911,now(),'Field Updated',"Ram Lal Singh","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC0926050000359_1755597868003.pdf&fileNameOriginal=DC0926050000359_1755597868003.pdf","DC Form Download",171,59) 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787094 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672156,'SLA',"PopulateSMSInfo(672156,6,now())",now()) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:24\:55\.917',
`merchant_id`='158405596',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Akhtar Ansari',
`location`='158405596'
WHERE `KIT_number`='80471876'
0 1 1 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787884', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787884', '40002552', 88, '1'),
('787884', '1', 89, '1'),
('787884', '1', 90, '1'),
('787884', '0', 91, '1')
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787164,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786994 0 1 1 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N5-MVB-Ranchi' limit 1) where problemid='786183' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(672727,78,now())} 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672792,'SLA',"PopulateSMSInfo(672792,68,now())",now()) 0 1 1 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='382213'
0 2 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786854 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786854
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787373,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786861,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(641311,41,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766035 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=20 where problemid=787784 and fieldid in (89,90) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345428 0 4 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398435','11001398435','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:24\.64','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345426 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:41\:02\.143',
`merchant_id`='115437176',
`dispatch_status`='InStock',
`Acknowledged_By`='Avadhesh Kumar',
`location`='115437176'
WHERE `KIT_number`='79215426'
0 1 1 1 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787833 and attachmentname like '%.pdf' and attachmentname like 'invoice%' 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 788044 and fieldid=47 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006638 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786998,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 1 1 1 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786107' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786107' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786107' 0 1 1 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787094 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006666 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006660 0 4 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786705 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766045 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(659574,41,now())} 0 4 0 1 0 0.00
graph SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787705 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345432 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(779524,now(),'Post Action completed (Invoice Download link)','Ifaz Beige','--','SUCCESS','',2267) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785198,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006658 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(669927,5,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766059 0 5 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001402422','11001402422','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:37\.08','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(785922,now(),'Field Updated',"Narendra Kumar","1","1","Dummy",118,2048) 0 1 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783844 and Slno=knowledge_store.Slno)) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345446 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696202 0 5 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786330,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000284_1755581230861.pdf&fileNameOriginal=DC2726050000284_1755581230861.pdf",171,1) 0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785135,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000368_1755588767079.pdf&fileNameOriginal=DC2726050000368_1755588767079.pdf",171,1) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780772,now(),'Post Action completed (DC Form Download Link)','Ifaz Beige','--','SUCCESS','',2267) 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673350,'SLA',"PopulateSMSInfo(673350,6,now())",now()) 0 1 1 1 0 0.00
graphSELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786998 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 0 2 0 1 0 0.00
graphSelect if(('2025-08-19 10:53:37'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786715) 0 1 1 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787906', 'FB Passbook', 87,'1'),
('787906', '40002755', 88, '1'),
('787906', '10', 89, '1'),
('787906', '10', 90, '1'),
('787906', '0', 91, '1')
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786337,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786728 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 100 where problemid = 787891 and fieldid in (26,52,89,90) 0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001399969','11001399969','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:29\.45','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785774,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Khushboo Roy','','','',2252) 0 1 1 1 0 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=780769 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477299 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921879' 0 1 1 1 0 0.00
graphselect distinct sdservicer0_.DerivedField2 as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (787018 , 786829 , 786826) group by sdservicer0_.DerivedField2 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345450 0 4 0 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787895', 'FB Passbook', 87,'1'),
('787895', '40002755', 88, '1'),
('787895', '1', 89, '1'),
('787895', '1', 90, '1'),
('787895', '0', 91, '1')
0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='8053880' 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785890,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:24\:08\.97',
`merchant_id`='149426364',
`dispatch_status`='InStock',
`Acknowledged_By`='Pawan Kumar',
`location`='149426364'
WHERE `KIT_number`='80004470'
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787453,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787930 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3042036 0 5 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001394690','11001394690','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:10\.5','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786435,"1",118,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345468 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51235238' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867996 0 5 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398527','11001398527','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:24\.89','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08255209/INV/08/25/1' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(663456,9,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(633874,48,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634406 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006624 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006622 0 4 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781640 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787922,now(),'Post Action Launched (InvoiceNumberUpdate)','Ram Lal Singh','','','',59) 0 1 1 1 0 0.00
graphINSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES





('CIMS-MO08254602', 'Savings account Platinum RuPay card combo kit', '10','CIMS-MO08254602/INV/08/25/1')

0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787844 and fieldid=47 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51299369' 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417940' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(672717,75,now())} 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 30 where problemid = 787766 and fieldid in (26,52,89,90) 0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786552,"",98,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345474 0 5 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786575,"1",118,1) 0 1 1 1 0 0.00
graphUPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51270662 and problemid='786834'
0 1 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788040'
0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786863 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143798 0 5 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787064 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=20 where problemid=787694 and fieldid in (89,90) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(605922,76,now())} 0 5 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51340699' 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:14\:11\.36',
`merchant_id`='162440722',
`dispatch_status`='InStock',
`Acknowledged_By`='Mithlesh Thakur',
`location`='162440722'
WHERE `KIT_number`='80449712'
0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786737 0 1 1 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787066 0 2 0 1 0 0.00
graphSelect if(('2025-08-19 11:48:15'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786768) 0 1 1 1 0 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=787999 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785400 0 2 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786307 and Access=0 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51341897' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345484 0 4 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786473 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786944,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867972 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477261 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672021,'SLA',"PopulateSMSInfo(672021,1,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345480 0 4 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786608,"1",118,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634428 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80803716' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634424 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 50 where problemid = 787768 and fieldid in (26,52,89,90) 0 1 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787572 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787572
0 1 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787432 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(670301,9,now())} 0 3 0 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787890 and fieldid in (26) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999824 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:06\:59\.837',
`merchant_id`='165527538',
`dispatch_status`='InStock',
`Acknowledged_By`='Sonal Devi',
`location`='165527538'
WHERE `KIT_number`='80034846'
0 1 1 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001398105'
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786550,now(),'Post Action completed (InvoiceNumberUpdate)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787761 and attachmentname like '%.pdf' and attachmentname like 'invoice%' limit 0,100 0 1 1 1 0 100.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787404 0 1 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787944'
0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787400 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923386 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786548,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634416 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923380 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634412 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(578642,41,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(580546,6,now())} 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786533,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(640774,1,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785633,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 20\:55\:02\.82',
`merchant_id`='170888220',
`dispatch_status`='InStock',
`Acknowledged_By`='KUMMARI CHANDRAMOULI',
`location`='170888220'
WHERE `KIT_number`='80793299'
0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787846 and fieldid=47 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786705,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Narendra Kumar','','','',2048) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786882,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(571684,72,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(642116,70,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787416,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=788033 0 2 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786522 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634448 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786973,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 1 1 0 0.00
graphUPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51294453 and problemid='787234'
0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:51\:49\.207',
`merchant_id`='112883152',
`dispatch_status`='InStock',
`Acknowledged_By`='Shailesh Pandey',
`location`='112883152'
WHERE `KIT_number`='80875832'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(665656,22,now())} 0 4 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786154 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634440 0 4 0 1 0 0.00
graphSelect KitCount('CIMS-MO08252372/INV/08/25/1') As attribute6 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786806,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(647961,82,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(646057,122,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787921,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC0926050000365_1755597981911.pdf&fileNameOriginal=DC0926050000365_1755597981911.pdf",171,1) 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786869 0 1 1 1 0 0.00
graphselect * from groupdetail where UserID=50 and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = 'Reports')) 0 1 1 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787125 and Slno=knowledge_store.Slno)) 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51333499' 0 1 1 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='212216'
0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 788005 and fieldid=47 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786444,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000300_1755581723368.pdf&fileNameOriginal=DC2726050000300_1755581723368.pdf","DC Form Download",171,2271) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787437,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Suresh Joshi','','','',2254) 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data = 10 where problemid = 787876 and fieldid in (26,52,89,90) 0 1 1 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786521,"1",118,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634468 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006686 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787596,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Yashendra Singh','','','',1688) 0 1 1 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786608 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634466 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787539,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79237969' 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51353265' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006682 0 4 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001396351','11001396351','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:16\.687','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188292 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(643451,5,now())} 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:31\:49\.603',
`merchant_id`='134002680',
`dispatch_status`='InStock',
`Acknowledged_By`='Raju Prasad',
`location`='134002680'
WHERE `KIT_number`='79480231'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634460 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786456,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(647056,72,now())} 0 4 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673202,'SLA',"PopulateSMSInfo(673202,1,now())",now()) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(624436,73,now())} 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787139,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Santhana Kumar R','','','',2270) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787246,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) 0 1 1 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781709 and Access=0 0 2 0 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787209) 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79074343' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006678 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188288 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634458 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006676 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(629779,9,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188284 0 5 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786572,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000338_1755584547710.pdf&fileNameOriginal=DC2726050000338_1755584547710.pdf",171,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634454 0 4 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787004 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51351703' 0 1 1 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787006 0 2 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786369 and Access=0 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='10' where paramId = '51277888' 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787726 and fieldid=47 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51348572' 0 1 1 1 0 0.00
graphselect * from groupdetail where UserID=59 and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = 'Settings')) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786107 0 1 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787814'
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785624,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787974 and fieldid in (89,90) 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672086,'SLA',"PopulateSMSInfo(672086,6,now())",now()) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786100 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721738 0 5 0 1 0 0.00
graphSELECT * FROM sd_project_roles, sd_project_master, sd_project_roles_details where sd_project_master.ProjectID = sd_project_roles.ProjectID and sd_project_master.status = 0 and RoleName='Technician' and sd_project_roles.ProjectRoleID = sd_project_roles_details.ProjectRoleID and sd_project_roles_details.UserID=72 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721726 0 5 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785198,"1",118,1) 0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787883 and fieldid=47 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188276 0 4 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787150 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634484 0 4 0 1 0 0.00
graphSELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=777598 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634482 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787304,now(),'Field Updated',"Sathish Kumar K R","1","1","Dummy",118,422) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786985,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) 0 2 0 1 0 0.00
graphSelect SettingValue from configsettings where SettingKEY='PASSWORD_CHANGE_UNLOCK_ACCOUNT_AUDITLOG_PURGING' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634480 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786831,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 1 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398553','11001398553','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:24\.963','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999804 0 5 0 1 0 0.00
graphSelect if(('2025-08-19 15:22:16'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787605) 0 1 1 1 0 0.00
graphSelect if(('2025-08-19 12:58:57'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(784934) 0 1 1 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001401172'
0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787425 0 2 0 1 0 0.00
graphselect distinct sdservicer0_.SubCategory as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.SubCategory<>0 and (sdservicer0_.ProblemId in (787604 , 787590 , 787587 , 787575 , 787574 , 787569 , 787562 , 787560 , 787535 , 787530)) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787423 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(641938,1,now())} 0 4 0 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787871 and fieldid in (26) 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673009,'SLA',"PopulateSMSInfo(673009,78,now())",now()) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(653434,48,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006698 0 4 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787409 0 1 1 1 0 0.00
graphSelect if(('2025-08-19 12:25:53'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787280) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006696 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634476 0 4 0 1 0 0.00
graphSELECT * FROM sd_project_roles, sd_project_master, sd_project_roles_details where sd_project_master.ProjectID = sd_project_roles.ProjectID and sd_project_master.status = 0 and RoleName='Technician' and sd_project_roles.ProjectRoleID = sd_project_roles_details.ProjectRoleID and sd_project_roles_details.UserID=59 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188260 0 5 0 1 0 0.00
graphSelect KitCount('CIMS-MO08251778/INV/08/25/1') As attribute6 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634474 0 4 0 1 0 0.00
graphSelect if(('2025-08-19 12:30:28'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786374) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(669373,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006690 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787111,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Ram Lal Singh','','','',59) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345406 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634470 0 4 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786348,now(),'Post Action Launched (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:04\:30\.41',
`merchant_id`='128064728',
`dispatch_status`='InStock',
`Acknowledged_By`='Prahlad Kumar Jaiswal',
`location`='128064728'
WHERE `KIT_number`='80712738'
0 1 1 1 0 0.00
graphSelect if(('2025-08-19 13:30:38'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787586) 0 1 1 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786372 0 4 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787673 and fieldid=47 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787416 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673415,'SLA',"PopulateSMSInfo(673415,1,now())",now()) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(574734,41,now())} 0 5 0 1 0 0.00
graphSELECT * FROM sd_project_roles, sd_project_master, sd_project_roles_details where sd_project_master.ProjectID = sd_project_roles.ProjectID and sd_project_master.status = 0 and RoleName='Technician' and sd_project_roles.ProjectRoleID = sd_project_roles_details.ProjectRoleID and sd_project_roles_details.UserID=50 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786737 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785403 0 1 1 1 0 0.00
graphdelete from automailer where AutomailerID=5678008 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138401 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785400 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787263,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 1 1 0 0.00
graphdelete from automailer where AutomailerID=5678004 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786439,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634388 0 4 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80107587' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(669653,70,now())} 0 3 0 1 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787891 and fieldid in (26) 0 1 1 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786932 and Access=0 0 2 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787921 0 4 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678003 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634386 0 4 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678000 0 1 1 1 0 0.00
graphSelect KitCount('CIMS-MO08251951/INV/08/25/1') As attribute6 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785408 0 1 1 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79220820' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213776 0 4 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:56\:44\.197',
`merchant_id`='164736920',
`dispatch_status`='InStock',
`Acknowledged_By`='Santosh Ramesh Shirgire',
`location`='164736920'
WHERE `KIT_number`='80391912'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923306 0 5 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786361,"1",118,1) 0 1 1 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:13\:11\.47',
`merchant_id`='122912767',
`dispatch_status`='InStock',
`Acknowledged_By`='Goutam Kumar',
`location`='122912767'
WHERE `KIT_number`='80676553'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923302 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999784 0 5 0 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 780770 and ( SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786348 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999780 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(615534,68,now())} 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188368 0 4 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786747 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785415 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785414 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786749 0 1 1 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785412 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937967 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188360 0 5 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678014 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(650679,14,now())} 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:02\:20\.87',
`merchant_id`='158459694',
`dispatch_status`='InStock',
`Acknowledged_By`='Patrawala Husen Idrish',
`location`='158459694'
WHERE `KIT_number`='80290277'
0 1 1 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787930 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(663786,72,now())} 0 4 0 1 0 0.00
graphupdate kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08255174/INV/08/25/1' 0 2 0 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781264 0 2 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786312 0 4 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672418 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213764 0 4 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672414 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999776 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620082,68,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673273,'SLA',"PopulateSMSInfo(673273,5,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999772 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787356 0 1 1 1 0 0.00
graphUPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51308107 and problemid='787437'
0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673081,'SLA',"PopulateSMSInfo(673081,22,now())",now()) 0 1 1 1 0 0.00
graphSelect Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787939'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937939 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937937 0 5 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786718 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787299,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Suresh Joshi','--','SUCCESS','',2254) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937933 0 5 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:13\:20\.823',
`merchant_id`='162509332',
`dispatch_status`='InStock',
`Acknowledged_By`='Pramod Kumar',
`location`='162509332'
WHERE `KIT_number`='80587068'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(592982,78,now())} 0 3 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672444 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628367,78,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672008,'SLA',"PopulateSMSInfo(672008,1,now())",now()) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(635152,6,now())} 0 2 0 1 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=787912 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(615690,70,now())} 0 3 0 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='245101' and am.itemtypeid=20005 and am.status=0
0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787340 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923328 0 5 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787094,now(),'Post Action completed (ACK GRN Number Generation)','Prashant Patil','--','SUCCESS','',2236) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(594322,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213792 0 2 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787347 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(636257,4,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(572390,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770692 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164386 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786488,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787346 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755058 0 3 0 1 0 0.00
graphselect sap1.data as attribute6 from sd_servicereq_additionalparams sap inner join sd_servicereq_additionalparams sap1 on sap.problemid=sap1.problemid And sap.ParamID<sap1.ParamID where sap.fieldid=87 and sap.data='Savings account Platinum RuPay card combo kit' and sap.problemid='787019' and sap1.fieldid=91 Group By sap.ParamID limit 1 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104224 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731042 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627122,82,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(662952,72,now())} 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225748 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(562840,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927708 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3274723 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631078,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(624546,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2118862 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2948172 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632397,76,now())} 0 2 0 1 0 0.00
graphselect ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='seshaasai - maharashtra' and ad1.itemdetailsid=153 limit 1 0 1 1 1 0 0.00
graphSelect if(('2025-08-19 15:37:40'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787291) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(596616,73,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631021,'SLA',"PopulateSMSInfo(631021,41,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937949 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(535588,48,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786728 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225752 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(614502,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1939744 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2948176 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588018,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138433 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937947 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779020 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3274721 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1940730 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(555076,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578128,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138431 0 4 0 1 0 0.00
graphselect sap1.data as attribute6 from sd_servicereq_additionalparams sap inner join sd_servicereq_additionalparams sap1 on sap.problemid=sap1.problemid And sap.ParamID<sap1.ParamID where sap.fieldid=87 and sap.data='Savings account Platinum RuPay card combo kit' and sap.problemid='785800' and sap1.fieldid=91 Group By sap.ParamID limit 1 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(608484,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973178 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755070 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630586,48,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626419,4,now())} 0 2 0 1 0 0.00
graphSELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787004 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(591452,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(610924,41,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627982,'SLA',"PopulateSMSInfo(627982,1,now())",now()) 0 2 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201-S2-MVB-Hyderabad' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='786210' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(622956,6,now())} 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 13\:16\:17\.207',
`merchant_id`='127101116',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Kalamuddin',
`location`='127101116'
WHERE `KIT_number`='80459419'
0 1 1 1 0 0.00
graphSELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787002 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(592816,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(595234,5,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854352 0 3 0 1 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787751' AND sap3.FieldID=279
0 1 1 1 0 0.00
graphSELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787000 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(623128,82,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(598438,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(553014,106,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985152 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601888,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782650 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743086 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621398,48,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(599274,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1893888 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787732,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Anurag Kumar','--','SUCCESS','',54) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(606344,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104232 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213788 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(592790,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1866338 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211124 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(607022,1,now())} 0 3 0 1 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemID=786332 0 4 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743094 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611212,22,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(581334,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632077,70,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(570390,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588958,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2936196 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213784 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3262740 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733698 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3019616 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 09\:28\:12\.233',
`merchant_id`='100943579',
`dispatch_status`='InStock',
`Acknowledged_By`='Bharat Lal',
`location`='100943579'
WHERE `KIT_number`='80874614'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1952712 0 3 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672437 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164390 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629720,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731038 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602334,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613672,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626617,136,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(572270,1,now())} 0 3 0 1 0 0.00
graphselect CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787830 and fieldid=26 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786944,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) 0 1 1 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787336 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1939752 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1868994 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586050,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611680,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779012 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731034 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094418 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632376,14,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787055,"1",118,1) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(617840,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104236 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999792 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731030 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623176,'SLA',"PopulateSMSInfo(623176,9,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249708 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502627 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854348 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621554,27,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250768 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2613956 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3247112 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(578962,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583490,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589112,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2637928 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605680,9,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223144 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628867,4,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(557804,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(557750,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985104 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605450,5,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755082 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617078,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(639801,73,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786797,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223140 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927772 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593994,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(608804,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191980 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628196,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(592774,22,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767064 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628895,'SLA',"PopulateSMSInfo(628895,76,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706078 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632107,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191984 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(563716,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631351,9,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780046 0 3 0 1 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787049 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%9%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787049 and fieldid=132) limit 0,100 0 1 1 1 0 100.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='782506' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08252259/INV/08/25/1' limit 1; 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787480,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Santhana Kumar R','','','',2270) 0 1 1 1 0 0.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='783952' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08253289/INV/08/25/1' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094486 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560712,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672675,'SLA',"PopulateSMSInfo(672675,72,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625936 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786074 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2649900 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619558,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235128 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:29\:30\.127',
`merchant_id`='161075065',
`dispatch_status`='InStock',
`Acknowledged_By`='Pavithra Selvam',
`location`='161075065'
WHERE `KIT_number`='80814792'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(626601,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3404236 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987760 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601288,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211156 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237784 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927764 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627258,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(595794,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596068,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2649904 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(665800,1,now())} 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(621080,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(620750,1,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624512,'SLA',"PopulateSMSInfo(624512,1,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2650900 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961132 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923348 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987764 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(657746,1,now())} 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(623714,75,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(622108,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626383,82,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(606978,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779044 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718066 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082490 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250760 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140392 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733686 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211152 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164362 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(611368,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614684,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961136 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696294 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580598,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021490 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562628,73,now())} 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786887,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915790 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733682 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629141,9,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636974,'SLA',"PopulateSMSInfo(636974,72,now())",now()) 0 2 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786078 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626638,5,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(595874,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602838,73,now())} 0 3 0 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781237 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(587232,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188336 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056500 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627193,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3247104 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250756 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164378 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249768 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631256,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502637 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(601686,9,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755090 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588358,76,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786705 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2975770 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622520,'SLA',"PopulateSMSInfo(622520,1,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502635 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629772,5,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(583702,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(595880,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502633 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915774 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721698 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223156 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891240 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562282,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612752,78,now())} 0 3 0 1 0 0.00
graphselect
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='854203' and am.itemtypeid=20005 and am.status=0
0 1 1 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787778 and fieldid in (89,90) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780054 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927760 0 3 0 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786135) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1925100 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631277,4,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891244 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223152 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626655,'SLA',"PopulateSMSInfo(626655,82,now())",now()) 0 2 0 1 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786268) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(614902,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973118 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780058 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094470 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632414,78,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787262,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Santhana Kumar R','--','SUCCESS','',2270) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(572542,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616224,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891248 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(570200,41,now())} 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787396 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211148 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620218,'SLA',"PopulateSMSInfo(620218,48,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631099,4,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961140 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607168,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044524 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622226,'SLA',"PopulateSMSInfo(622226,116,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718050 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237796 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021482 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999736 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589776,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131802 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626718,75,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(636281,68,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786825,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235136 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514611 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999732 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056508 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237792 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211140 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3404242 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(636383,14,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794696 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131806 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164370 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620838,'SLA',"PopulateSMSInfo(620838,48,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626774,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779032 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731010 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(576082,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628589,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180814 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923334 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140380 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589374,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583296,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631767,22,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235132 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792032 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915782 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623024,139,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188328 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733670 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587200,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164374 0 2 0 1 0 0.00
graphSELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=785660 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=785660 AND FieldID=132) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180810 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607468,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631659,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(632024,41,now())} 0 2 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787399 0 1 1 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787247', 'FB Passbook', 87,'1'),
('787247', '40002755', 88, '1'),
('787247', '10', 89, '1'),
('787247', '10', 90, '1'),
('787247', '0', 91, '1')
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923372 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249756 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(627295,72,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632582,'SLA',"PopulateSMSInfo(632582,4,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164346 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792008 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582442,72,now())} 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787508,now(),'Field Updated',"Yashendra Singh","1","1","Dummy",118,1688) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188312 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(617388,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502603 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854328 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587898,14,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250744 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(570182,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913102 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718038 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779072 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(579154,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223124 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(621562,1,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565584,'SLA',"PopulateSMSInfo(565584,72,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891272 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(567344,70,now())} 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:40\:07\.8',
`merchant_id`='170662360',
`dispatch_status`='InStock',
`Acknowledged_By`='MANORAMA NATH',
`location`='170662360'
WHERE `KIT_number`='80414436'
0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570582,'SLA',"PopulateSMSInfo(570582,1,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250740 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191968 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721686 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2613976 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(576916,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627513,72,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624804,'SLA',"PopulateSMSInfo(624804,48,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(609844,9,now())} 0 3 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787960 and fieldid in (89,90) 0 1 1 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787579 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787579
0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787292,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Santhana Kumar R','','','',2270) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854320 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571824,82,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611182,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178992 0 2 0 1 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672400 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2192806 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(625196,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628314,48,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629363,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(638871,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(584510,73,now())} 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787132,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(618938,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706050 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782682 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178996 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(609338,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094462 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2192802 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191960 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250748 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(562210,76,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625250,'SLA',"PopulateSMSInfo(625250,41,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(610486,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021474 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637380,'SLA',"PopulateSMSInfo(637380,9,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(593922,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094466 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(591626,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596118,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044536 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237768 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1901116 0 3 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:45\:54\.72',
`merchant_id`='127178985',
`dispatch_status`='InStock',
`Acknowledged_By`='Rinku Kumar Sah',
`location`='127178985'
WHERE `KIT_number`='7292723'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(588648,72,now())} 0 3 0 1 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787224 and attachmentname like '%.pdf' and attachmentname like 'dc%' limit 0,100 0 1 1 1 0 100.00
graph{call PopulateSMSInfo(638851,72,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786312,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767096 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578626,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999768 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961152 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021470 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612588,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(572240,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621956,76,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(606070,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237764 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(605614,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628146,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792000 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625990,'SLA',"PopulateSMSInfo(625990,1,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923368 0 5 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621424,'SLA',"PopulateSMSInfo(621424,48,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(617598,4,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211172 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913110 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733662 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589054,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578682,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626683,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502609 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(600790,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188316 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622464,75,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923362 0 5 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082470 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627411,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794664 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575338,22,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627228,'SLA',"PopulateSMSInfo(627228,5,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082486 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2613968 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2975790 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626939,'SLA',"PopulateSMSInfo(626939,6,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923360 0 5 0 1 0 0.00
graph{call PopulateSMSInfo(571018,72,now())} 0 3 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786789,"1",118,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250732 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624726,'SLA',"PopulateSMSInfo(624726,22,now())",now()) 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618880,'SLA',"PopulateSMSInfo(618880,1,now())",now()) 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620684,'SLA',"PopulateSMSInfo(620684,82,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164358 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973130 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804408 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562884,'SLA',"PopulateSMSInfo(562884,4,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2613964 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2975794 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225796 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915754 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787544,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Santhana Kumar R','--','SUCCESS','',2270) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1939700 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(564564,22,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(570006,27,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223132 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891260 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779064 0 3 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781686 and Access=0 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628907,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225792 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2613960 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706066 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721674 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622474,5,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903792 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2192818 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767076 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927740 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(641109,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(575270,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580798,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891268 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2192814 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782694 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250736 0 2 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79146424' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(618922,73,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638548,'SLA',"PopulateSMSInfo(638548,5,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(549272,5,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588318,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854312 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787374 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176324 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:17\:25\.32',
`merchant_id`='113156355',
`dispatch_status`='InStock',
`Acknowledged_By`='Manjunatha T M',
`location`='113156355'
WHERE `KIT_number`='80712732'
0 1 1 1 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781242 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235116 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(608588,14,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2625948 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(625058,9,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631748,1,now())} 0 2 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787373 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628400,'SLA',"PopulateSMSInfo(628400,78,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629703,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(590192,72,now())} 0 3 0 1 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787371 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2706058 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623174,'SLA',"PopulateSMSInfo(623174,5,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733654 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527592 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2021462 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903784 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580404,72,now())} 0 3 0 1 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=780825 and Slno=knowledge_store.Slno)) 0 2 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=784986 and Access=0 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(630116,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(595864,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1915762 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632008,72,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(615396,107,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611030,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587428,22,now())} 0 3 0 1 0 0.00
graphselect ud.username as attribute6 from sd_servicerequest_history sh inner join userdetails ud on sh.userid=ud.userid where newvalue in ('Approve With Discount','Branch SPOC Approved','Approve Without Discount') and ud.userstatus=0 and problemid=785716 limit 1 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502619 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792016 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794676 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(551890,48,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623014,'SLA',"PopulateSMSInfo(623014,73,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(615302,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201712 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745638 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786825,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2057410 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140356 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056532 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621534,72,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(625730,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527516 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143894 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998092 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166986 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357488 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502667 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201716 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745634 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620160,6,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308519 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769608 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631968,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357486 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138487 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(620132,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(632242,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370462 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(606502,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745630 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502663 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:03\:49\.86',
`merchant_id`='170887720',
`dispatch_status`='InStock',
`Acknowledged_By`='Budaga Jangam Veeresham',
`location`='170887720'
WHERE `KIT_number`='79539167'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2153218 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(580318,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138483 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(632015,78,now())} 0 2 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784108 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453298 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(610888,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(559980,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629137,9,now())} 0 2 0 1 0 0.00
graphUPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787708' AND sap3.FieldID=279
0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786768 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155878 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(597630,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357480 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191940 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308511 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631663,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(559714,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044552 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769600 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179846 0 3 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786767 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622894,'SLA',"PopulateSMSInfo(622894,72,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626805,1,now())} 0 2 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786765 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068514 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308513 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(592802,82,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178976 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629244,'SLA',"PopulateSMSInfo(629244,73,now())",now()) 0 2 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786774 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(626230,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757618 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477259 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787077,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176316 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068510 0 3 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data=20 where problemid=787980 and fieldid in (89,90) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104284 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617372,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(597984,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369466 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(617982,75,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345498 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629280,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(622344,4,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477255 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370464 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(563840,82,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684274 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345496 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591964,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629333,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369462 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(635386,1,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636050,'SLA',"PopulateSMSInfo(636050,6,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816476 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566268,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477253 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2865400 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757610 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621270,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369464 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477251 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696250 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345492 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616376,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033446 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631358,70,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140352 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(586060,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2165206 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143898 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614202,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369460 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(581952,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127374 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056544 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602832,78,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632318,75,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191932 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116266 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787778,now(),'Field Updated',"Anurag Kumar","1","1","Dummy",118,54) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164334 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033454 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566206,48,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(582144,9,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816492 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(614198,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620614,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(615366,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502679 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056540 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625226,'SLA',"PopulateSMSInfo(625226,72,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191936 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629712,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164338 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(595076,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502677 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357478 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631269,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(572718,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(601488,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(557404,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619158,68,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357476 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502675 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891284 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202600 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853432 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841454 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612232,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628232,72,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(630504,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502673 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(602182,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(602792,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045438 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(573702,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575922,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370470 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357472 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891288 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138493 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(566190,72,now())} 0 2 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80561188' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178960 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629676,22,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671221,'SLA',"PopulateSMSInfo(671221,14,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138491 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(590410,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(609924,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605346,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577602,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(588104,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613362,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631143,14,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787345,now(),'Field Updated',"Santhana Kumar R","1","1","Dummy",118,2270) 0 1 1 1 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787328 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617914,'SLA',"PopulateSMSInfo(617914,75,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(570876,22,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155886 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628843,'SLA',"PopulateSMSInfo(628843,75,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178964 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587770,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566244,1,now())} 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:52\:43\.763',
`merchant_id`='158481996',
`dispatch_status`='InStock',
`Acknowledged_By`='Niranjan Prajapati',
`location`='158481996'
WHERE `KIT_number`='7783818'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(625142,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176304 0 2 0 1 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='KIT No Received and Details shared to Vendor' 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477247 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370478 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627763,'SLA',"PopulateSMSInfo(627763,72,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104296 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155882 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593414,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583270,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477245 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128242 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621142,78,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369456 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(656845,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684286 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166990 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116270 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(624538,72,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673490,'SLA',"PopulateSMSInfo(673490,76,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477241 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668097,'SLA',"PopulateSMSInfo(668097,72,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(569626,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757622 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617322,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033458 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561924,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202608 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997196 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(647066,75,now())} 0 2 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001396085'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770616 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081510 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166966 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(652710,6,now())} 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='1562',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:38\:38\.75',
`merchant_id`='165153867',
`dispatch_status`='InStock',
`Acknowledged_By`='Ahamed Ashrak H',
`location`='165153867'
WHERE `KIT_number`='71417898'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(619746,70,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502647 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(604352,70,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(635889,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853404 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167842 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(578026,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560260,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(616704,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502643 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(610878,70,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607416,'SLA',"PopulateSMSInfo(607416,73,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626753,61,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(641275,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(569726,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607486,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628945,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370440 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502641 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(664287,5,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628860,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081518 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2659298 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786796 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155858 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(635052,70,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(627402,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(623810,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628641,75,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453276 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453278 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081514 0 3 0 1 0 0.00
graphSELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=50) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(562432,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(561972,75,now())} 0 3 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001395292'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178952 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(579632,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(582318,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591066,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769620 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(658432,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(583364,127,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514627 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(565718,72,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626787,22,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(632660,14,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684290 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902816 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068534 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631759,4,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626289,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477237 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370446 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131898 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155850 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128278 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179822 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575948,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(600654,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369488 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370444 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(594676,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696278 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630352,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477233 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(583624,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986096 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128274 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577890,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(606498,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2660286 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684298 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583108,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626391,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(609392,6,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630658,'SLA',"PopulateSMSInfo(630658,9,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(570912,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626708,72,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637768,'SLA',"PopulateSMSInfo(637768,48,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(666589,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006708 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(594944,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(594852,78,now())} 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781638 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(607976,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628944,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141218 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(592708,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006706 0 2 0 1 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787814 and attachmentname like '%.pdf' and attachmentname like 'dc%' limit 0,100 0 1 1 1 0 100.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784897 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696270 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590510,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127398 0 3 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787586 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787586
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369482 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:39\:50\.933',
`merchant_id`='109548418',
`dispatch_status`='InStock',
`Acknowledged_By`='Dalip Singh',
`location`='109548418'
WHERE `KIT_number`='80500083'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167846 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(784915,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) 0 1 1 1 0 0.00
graphSelect KitCount('CIMS-MO08252634/INV/08/25/1') As attribute6 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141222 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167830 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201724 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630584,'SLA',"PopulateSMSInfo(630584,1,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770604 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(618012,72,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617510,'SLA',"PopulateSMSInfo(617510,48,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166974 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856932 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626239,41,now())} 0 2 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786622 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786622
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(631281,4,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(565932,41,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786348,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(587514,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116282 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191912 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(624068,9,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453262 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056560 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743006 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=784143 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357498 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(571002,22,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634601,'SLA',"PopulateSMSInfo(634601,48,now())",now()) 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626802,'SLA',"PopulateSMSInfo(626802,1,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(625356,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(639327,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370450 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(655666,41,now())} 0 2 0 1 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787995 0 4 0 1 0 0.00
graph{call PopulateSMSInfo(660260,4,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(627046,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841434 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617280,27,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357494 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(563250,119,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769612 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641335,'SLA',"PopulateSMSInfo(641335,48,now())",now()) 0 2 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786649,"1",118,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357492 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565870,'SLA',"PopulateSMSInfo(565870,68,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(583358,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(590624,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(624422,68,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081502 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646619,'SLA',"PopulateSMSInfo(646619,4,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2153206 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841438 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632246,'SLA',"PopulateSMSInfo(632246,68,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(632522,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477229 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(617804,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178940 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(607966,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128266 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605480,22,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2659290 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213700 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370458 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(590538,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617536,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(672902,75,now())} 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045450 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(572128,9,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628943,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(620828,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477225 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370456 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(779522,now(),'Post Action Launched (InvoiceNumberUpdate)','Ifaz Beige','','','',2267) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(583886,22,now())} 0 3 0 1 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781319 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757646 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630620,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369476 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631042,72,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(604180,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(659159,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103378 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(564240,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(589964,22,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140360 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(626374,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(624138,68,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191908 0 2 0 1 0 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=785198 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902800 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(660790,82,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(602082,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596084,68,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2660274 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116290 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671250,'SLA',"PopulateSMSInfo(671250,82,now())",now()) 0 1 1 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628452,'SLA',"PopulateSMSInfo(628452,75,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(608454,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620104,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626988,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056568 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143886 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632197,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937919 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033486 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598868,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937917 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138447 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2828426 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661429,'SLA',"PopulateSMSInfo(661429,1,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766107 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(567440,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937915 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138445 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202636 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745678 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(575092,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116230 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816440 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766105 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225720 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937913 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672250 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382487 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766103 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453250 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3524011 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138441 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3130990 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179806 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237708 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769640 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766101 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(586772,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804456 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621982,48,now())} 0 2 0 1 0 0.00
graphSELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='786936' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08255068/INV/08/25/1' limit 1; 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155834 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(629364,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745670 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179802 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237704 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(652810,9,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477219 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081534 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841406 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(638055,14,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(605800,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237700 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(624810,6,now())} 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787778,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Anurag Kumar','','','',54) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780769,now(),'Post Action Launched (Invoice Download link)','Ifaz Beige','','','',2267) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477215 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2926804 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623552,'SLA',"PopulateSMSInfo(623552,4,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477213 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104240 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2686890 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631523,48,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(602720,76,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632245,'SLA',"PopulateSMSInfo(632245,22,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477211 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631540,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757658 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045466 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(560544,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696210 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585764,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684230 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621036,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2686894 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630031,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997168 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786548,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(576850,82,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620158,'SLA',"PopulateSMSInfo(620158,76,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(589034,5,now())} 0 3 0 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780767 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757654 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770632 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(623848,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(565504,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2686898 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(563440,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3296089 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(618226,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998048 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794600 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225728 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787912,now(),'Post Action completed (Invoice Download link)','Ram Lal Singh','--','SUCCESS','',59) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(621322,14,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127330 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628533,6,now())} 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:28\:04\.103',
`merchant_id`='137583819',
`dispatch_status`='InStock',
`Acknowledged_By`='Radha Kumari',
`location`='137583819'
WHERE `KIT_number`='80359573'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2828418 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617760,'SLA',"PopulateSMSInfo(617760,78,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138459 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(660700,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033498 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766119 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(577406,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167810 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617966,'SLA',"PopulateSMSInfo(617966,72,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(628355,6,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629887,76,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138457 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770628 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998060 0 3 0 1 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787230' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787230' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787230' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056584 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628544,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(627280,6,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3284093 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142962 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139316 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(596398,73,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937925 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629186,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382497 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974070 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623702,'SLA',"PopulateSMSInfo(623702,48,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(630491,70,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(623094,78,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138453 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787150,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Yashendra Singh','--','SUCCESS','',1688) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841410 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(630557,78,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115360 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(563478,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766113 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138451 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(581948,1,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786785 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787493,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082426 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672266 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745686 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599100,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213728 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(611264,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237716 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(597904,4,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(592004,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(565698,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477209 0 2 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786789 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787257,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 1 1 0 0.00
graphINSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES





('CIMS-MO08255038', 'Savings account Platinum RuPay card combo kit', '10','CIMS-MO08255038/INV/08/25/1')

0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745682 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617614,82,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(617306,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(623698,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841418 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045474 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3093534 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178920 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(625656,72,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(627810,73,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2926816 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(595160,82,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155842 0 3 0 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784143 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755006 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104252 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213720 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629819,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986080 0 2 0 1 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N4-MVB-Lucknow' limit 1) where problemid='787212' 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786103,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Harminder Singh','--','SUCCESS','',2266) 0 1 1 1 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=785473 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902824 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598234,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068562 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566230,78,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571022,'SLA',"PopulateSMSInfo(571022,1,now())",now()) 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369498 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3130982 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(587614,1,now())} 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786792 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(590332,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577462,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3296071 0 2 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786793 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(596402,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599708,14,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(571098,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369494 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816444 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(611410,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178928 0 2 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51331316' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382493 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998056 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167818 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2141206 0 3 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786805 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786805
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201740 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(632513,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(590324,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(613686,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127342 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166950 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(627094,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(591442,73,now())} 0 3 0 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780768 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(629689,75,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(630459,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369490 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903728 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816448 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1844940 0 3 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='411048'
0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755002 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167814 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225736 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629668,'SLA',"PopulateSMSInfo(629668,6,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104256 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468708 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757662 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997152 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201744 0 2 0 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781666 and Access=0 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(625256,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(652448,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767008 0 3 0 1 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001401111','11001401111','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:33\.163','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139348 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138469 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140332 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225700 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(635670,82,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766129 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(609648,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(608600,118,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116254 0 3 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678028 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502689 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138467 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(635606,75,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(610984,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081550 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166926 0 2 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678026 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502687 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138465 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(622688,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(621558,1,now())} 0 2 0 1 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:16\:44\.32',
`merchant_id`='121803950',
`dispatch_status`='InStock',
`Acknowledged_By`='SUNIL KUMAR',
`location`='121803950'
WHERE `KIT_number`='80207269'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(574584,1,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816464 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(585100,48,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766125 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370484 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502685 0 2 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678025 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(632082,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(561362,73,now())} 0 3 0 1 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787129,"1",118,1) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370482 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(562714,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155814 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786753 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769660 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986044 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786754 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(630534,22,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(608870,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370480 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(630613,5,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767004 0 3 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786755 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786569,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(563990,5,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(566236,22,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(660638,1,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664123,'SLA',"PopulateSMSInfo(664123,75,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(580694,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(577476,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(612328,4,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115372 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(567386,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583072,75,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605186,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154942 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(632302,76,now())} 0 2 0 1 0 0.00
graphupdate sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787593 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787593
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804480 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599636,41,now())} 0 3 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='465001'
0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617494,'SLA',"PopulateSMSInfo(617494,70,now())",now()) 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(607264,75,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757678 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593948,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696234 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(605112,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684250 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104260 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(621748,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514665 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(671069,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514663 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619352,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(664208,48,now())} 0 2 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001396820'
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(590126,72,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(583016,78,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696230 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684254 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620416,72,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902852 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(663619,6,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(654995,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816456 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997188 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627200,'SLA',"PopulateSMSInfo(627200,68,now())",now()) 0 2 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786488,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167806 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856908 0 3 0 1 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780769 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045482 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628856,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468716 0 3 0 1 0 0.00
graphupdate sd_servicereq_additionalParams set data='10' where paramId = '51300357' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755014 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3093502 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(598086,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591458,72,now())} 0 3 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80714839' 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(620394,1,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632257,'SLA',"PopulateSMSInfo(632257,82,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225704 0 2 0 1 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786769 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786124,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527504 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202620 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2468724 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081542 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(593862,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(631091,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115388 0 3 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80473119' 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937905 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082402 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(568388,68,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617086,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140328 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786556,now(),'Post Action completed (Invoice Download link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 1 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786340,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202624 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(567172,41,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(628162,41,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(587538,82,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138477 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937903 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2057466 0 3 0 1 0 0.00
graph SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787703 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(596528,6,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(622084,41,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502697 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(611312,6,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766135 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2082406 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104280 0 3 0 1 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787722 and fieldid=47 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138473 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502695 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(623318,22,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766133 0 2 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678034 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(568406,22,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(619166,78,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155826 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138471 0 2 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678031 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(557684,48,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(620396,73,now())} 0 2 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678032 0 1 1 1 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787739', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787739', '40002552', 88, '1'),
('787739', '1', 89, '1'),
('787739', '1', 90, '1'),
('787739', '0', 91, '1')
0 1 1 1 0 0.00
graph{call PopulateSMSInfo(586452,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985196 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213748 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(623304,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(571280,1,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(579342,76,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081546 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743042 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3115384 0 3 0 1 0 0.00
graphdelete from automailer where AutomailerID=5678030 0 1 1 1 0 0.00
graphSelect AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786983 and Access=0 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(629275,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626474,73,now())} 0 2 0 1 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001394738'
0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128222 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213744 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(620522,78,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(631055,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(604906,75,now())} 0 3 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576284,'SLA',"PopulateSMSInfo(576284,76,now())",now()) 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(644909,22,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622970,'SLA',"PopulateSMSInfo(622970,6,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903700 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(569412,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045494 0 3 0 1 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(780774,now(),'Field Updated',"Ifaz Beige","","1","Dummy",118,2267) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696246 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986060 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104272 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(625552,1,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068582 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(617270,75,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673255,'SLA',"PopulateSMSInfo(673255,82,now())",now()) 0 1 1 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684262 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804496 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178904 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(617498,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(626806,68,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(664001,5,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755022 0 3 0 1 0 0.00
graphSelect ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='122004'
0 2 0 1 0 0.00
graph{call PopulateSMSInfo(578616,70,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757686 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2202628 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(591656,73,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632104,75,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902844 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684266 0 3 0 1 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786486 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(620400,73,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(621946,73,now())} 0 2 0 1 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631803,'SLA',"PopulateSMSInfo(631803,41,now())",now()) 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974086 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(564814,41,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142982 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3093518 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(599706,72,now())} 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816468 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143846 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140320 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(632504,6,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(623880,1,now())} 0 2 0 1 0 0.00
graph{call PopulateSMSInfo(570688,76,now())} 0 3 0 1 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=782288 0 1 1 1 0 0.00
graph{call PopulateSMSInfo(596128,76,now())} 0 3 0 1 0 0.00
graph{call PopulateSMSInfo(627377,48,now())} 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937909 0 2 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903704 0 3 0 1 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731074 0 3 0 1 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966725' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985020 0 5 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786613 0 1 0 0 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787024 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80552537' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138529 0 4 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80309555' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138527 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787285,now(),'Post Action completed (DC Form Download Link)','Prashant Patil','--','SUCCESS','',2236) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634258 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985012 0 5 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213648 0 4 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966724' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213644 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786580,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) 0 1 0 0 0 0.00
graphSELECT AccessType FROM usermgmt_details where AccessID in (5) 0 2 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787919 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999652 0 5 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='75005916' 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787493,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921880' 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(652620,70,now())} 0 5 0 0 0 0.00
graph{call PopulateSMSInfo(637049,14,now())} 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138539 0 4 0 0 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787475 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787313,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 0 0 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784098 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780767,now(),'Post Action Launched (InvoiceNumberUpdate)','Ifaz Beige','','','',2267) 0 1 0 0 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787465 0 2 0 0 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001400329'
0 1 0 0 0 0.00
graph{call PopulateSMSInfo(667994,70,now())} 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787925,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 1 0 0 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787874', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787874', '40002552', 88, '1'),
('787874', '1', 89, '1'),
('787874', '1', 90, '1'),
('787874', '0', 91, '1')
0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213664 0 4 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787917 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213660 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2143922 0 5 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51333729' 0 1 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251819/INV/08/25/1' 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80715077' 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787409,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 1 0 0 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786124) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80485212' 0 1 0 0 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786635 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n5%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=786635 and fieldid=132) limit 0,100 0 1 0 0 0 100.00
graphupdate sd_servicereq_additionalParams set data='30' where paramId = '51266113' 0 1 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787914 0 1 0 0 0 0.00
graphINSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES





('CIMS-MO08254677', 'Platinum RuPay INSTA Kit', '10','CIMS-MO08254677/INV/08/25/1')

0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923456 0 5 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923492 0 5 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786510,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Narendra Kumar','--','SUCCESS','',2048) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(657131,48,now())} 0 5 0 0 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787586) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(670940,78,now())} 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787279,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787313,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781364 0 2 0 0 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781366 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923476 0 5 0 0 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781368 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786533,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853300 0 5 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786590,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 0 0 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784991 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477379 0 4 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786580,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000343_1755584631981.pdf&fileNameOriginal=DC2726050000343_1755584631981.pdf",171,1) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(597658,78,now())} 0 5 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056416 0 5 0 0 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787725 and attachmentname like '%.pdf' and attachmentname like 'dc%' 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786983,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 2 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785347 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766205 0 5 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787282,now(),'Post Action completed (Branch and Card Invoice Generation)','Prashant Patil','--','SUCCESS','',2236) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787925,now(),'Post Action completed (InvoiceNumberUpdate)','Ram Lal Singh','--','SUCCESS','',59) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787280,now(),'Post Action completed (InvoiceNumberUpdate)','Prashant Patil','--','SUCCESS','',2236) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477353 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006828 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787954,now(),'Post Action completed (Invoice Download link)','Suman Das','--','SUCCESS','',1690) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502529 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786792,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867932 0 5 0 0 0 0.00
graphSELECT ReferenceID FROM sd_servicereqmaster where ProblemID=787995 0 1 0 0 0 0.00
graphSELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=782368 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787108,now(),'Field Updated',"Yashendra Singh","1","1","Dummy",118,1688) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502587 0 4 0 0 0 0.00
graphselect assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787212 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n4%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787212 and fieldid=132) limit 0,100 0 1 0 0 0 100.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786567,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphINSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787787', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787787', '40002552', 88, '1'),
('787787', '1', 89, '1'),
('787787', '1', 90, '1'),
('787787', '0', 91, '1')
0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787053,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Yashendra Singh','','','',1688) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(784934,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786397,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Narendra Kumar','','','',2048) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786851,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696334 0 5 0 0 0 0.00
graphSELECT CategoryName FROM sd_categorymaster where Categoryid=15 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(782025,now(),'Post Action completed (ACK GRN Number Generation)','Boini Manikyam','--','SUCCESS','',2234) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787509,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787494,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138573 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(784934,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80676529' 0 1 0 0 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787793 and attachmentname like '%.pdf' and attachmentname like 'invoice%' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867916 0 5 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417935' 0 1 0 0 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787077 0 2 0 0 0 0.00
graphselect sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787070 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056468 0 5 0 0 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787498 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138583 0 4 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254072/INV/08/25/1' 0 1 0 0 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=781417 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417936' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477315 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786894,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477311 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696354 0 5 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787299,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Yashendra Singh','--','SUCCESS','',1688) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786659,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502577 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786624,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477301 0 4 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786650 0 1 0 0 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786577 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 0 0 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787125 and attachmentname like '%.pdf' and attachmentname like 'dc%' limit 0,100 0 1 0 0 0 100.00
graphSelect if(('2025-08-19 15:55:53'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785716) 0 1 0 0 0 0.00
graphupdate sd_servicereq_additionalparams set data =(data/10) where problemid = 787724 and fieldid=47 0 1 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786861 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787587,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006636 0 4 0 0 0 0.00
graphSelect Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783211 and Slno=knowledge_store.Slno)) 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787022,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787825,"1",118,1) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(738259,now(),'Post Action completed (Card ACK GRN Creation)','System','--','SUCCESS','',4) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(647556,1,now())} 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786950,now(),'Post Action Launched (Branch and Card Invoice Generation)','Khushboo Roy','','','',2252) 0 1 0 0 0 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786545 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 0 0 0 0.00
graphupdate fino_dispatch_update set processed=1 where id='787336' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345436 0 4 0 0 0 0.00
graphUPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51271142 and problemid='786839'
0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786478,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80123161' 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(672723,1,now())} 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(593292,75,now())} 0 5 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785795 0 3 0 0 0 0.00
graphupdate sd_servicereq_additionalparams set data=10 where problemid=787899 and fieldid in (89,90) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786998,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 1 0 0 0 0.00
graphupdate sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N4-MVB-Lucknow' limit 1) where problemid='787339' 0 1 0 0 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786545 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(672819,5,now())} 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787252,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Santhana Kumar R','','','',2270) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2867980 0 5 0 0 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786718 0 1 0 0 0 0.00
graphselect (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784915 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766073 0 5 0 0 0 0.00
graph{call PopulateSMSInfo(668763,5,now())} 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786598,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787302,now(),'Field Updated',"System","1","1","Dummy",118,4) 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(668028,6,now())} 0 3 0 0 0 0.00
graphSelect if(('2025-08-19 11:42:36'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786760) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785630,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786577,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766097 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786365,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477265 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477263 0 4 0 0 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787339) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787009,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787582,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787591,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphSelect ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781317 0 2 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786603 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786562,"1",118,1) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786811,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) 0 1 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787934 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787997,now(),'Field Updated',"System","1","1","Dummy",118,4) 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787910,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787582,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786802,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80803718' 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787545,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80597362' 0 1 0 0 0 0.00
graphselect sdprojectf0_.filterValue as col_0_0_ from sd_template_filters sdprojectf0_ where sdprojectf0_.projectId=1 and sdprojectf0_.filterId=4 and sdprojectf0_.filterName='Service' limit ? 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786528,now(),'Post Action completed (Invoice Download link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785597,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786867 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(780769,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2926050000037_1755595349621.pdf&fileNameOriginal=DC2926050000037_1755595349621.pdf",171,1) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721758 0 5 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786322,now(),'Post Action completed (Invoice Download link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79553276' 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787911,"1",118,1) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999836 0 5 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786443,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787495,"1",118,1) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3923396 0 5 0 0 0 0.00
graph{call PopulateSMSInfo(669952,14,now())} 0 3 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79074342' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006680 0 4 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787512,"1",118,1) 0 1 0 0 0 0.00
graphSelect if(('2025-08-19 15:54:58'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(784108) 0 1 0 0 0 0.00
graphSelect if(('2025-08-19 12:29:36'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785903) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(673192,73,now())} 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787525,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006674 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787914,now(),'Post Action Launched (Branch and Card Invoice Generation)','Ram Lal Singh','','','',59) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634452 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006670 0 4 0 0 0 0.00
graphSELECT RequestID FROM sd_servicereqmaster where ProblemId=787002 0 2 0 0 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001402254'
0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787254,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Suresh Joshi','--','SUCCESS','',2254) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787024,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787569,"1",118,1) 0 1 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785408 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(633720,76,now())} 0 4 0 0 0 0.00
graphselect Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786522 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345408 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634472 0 4 0 0 0 0.00
graphupdate fino_dispatch_update set processed=1 where id='786393' 0 1 0 0 0 0.00
graphSelect KitCount('CIMS-MO08254020/INV/08/25/1') As attribute6 0 1 0 0 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='SDH Approved' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138403 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785194,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188372 0 5 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51316086' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3634382 0 4 0 0 0 0.00
graph{call PopulateSMSInfo(634021,1,now())} 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937969 0 4 0 0 0 0.00
graphinsert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001396291','11001396291','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:16\.517','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0')
0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786547,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) 0 1 0 0 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786397) 0 1 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786740 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937961 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786342,now(),'Post Action Launched (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='77953358' 0 1 0 0 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672416 0 2 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51349297' 0 1 0 0 0 0.00
graphSELECT EnclID FROM sd_encldetails where Problemid=786525 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(535050,107,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138427 0 4 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787009,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51225520' 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(672482,9,now())} 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(672341,5,now())} 0 1 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51336477' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985164 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(626308,68,now())} 0 2 0 0 0 0.00
graphselect count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786513 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
0 1 0 0 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672448 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(603000,48,now())} 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787914,now(),'Field Updated',"Ram Lal Singh","","","Download Invoice",98,59) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249716 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2973190 0 3 0 0 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787343 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718086 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(615720,73,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3274725 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188344 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794636 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(617682,76,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(608514,76,now())} 0 3 0 0 0 0.00
graphSELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787006 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188340 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249700 0 2 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51346532' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891220 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(560468,76,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2985156 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(620568,1,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(556870,70,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116206 0 3 0 0 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787832 and attachmentname like '%.pdf' and attachmentname like 'invoice%' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804444 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(621384,1,now())} 0 2 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786476,"1",118,1) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3274727 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211128 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191992 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3262744 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891228 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718070 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237736 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2094410 0 3 0 0 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787816 and fieldid in (26) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237732 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(626290,5,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213780 0 2 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672085,'SLA',"PopulateSMSInfo(672085,4,now())",now()) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164394 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(620156,6,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(594558,75,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770680 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188348 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779016 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(586712,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223148 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502625 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3250764 0 2 0 0 0 0.00
graphSelect if(('2025-08-19 11:24:07'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785797) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502621 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786320,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000279_1755581134372.pdf&fileNameOriginal=DC2726050000279_1755581134372.pdf","DC Form Download",171,2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3007604 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779052 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787604,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','--','SUCCESS','',872) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(628614,48,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854340 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891252 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249772 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(631258,9,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176352 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(544124,106,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(613464,22,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891256 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937995 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767068 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(589914,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2963790 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514605 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237788 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(625548,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235124 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785696,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999744 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237780 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(607974,82,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2792020 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235120 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(562608,127,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999740 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(785736,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718062 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1866322 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(613078,75,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779048 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(564162,76,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502629 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755078 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(628957,73,now())} 0 2 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626885,'SLA',"PopulateSMSInfo(626885,14,now())",now()) 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913118 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(628474,4,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2780050 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502631 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1913114 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249760 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721694 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(628689,41,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(578620,78,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044520 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(611070,115,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(617746,6,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(620680,22,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(578522,82,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(595408,4,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176348 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211144 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2961144 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(602512,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1868970 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(589696,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718058 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056504 0 3 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787281,"1",118,1) 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786224,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502639 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502605 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(612732,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225788 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180818 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225784 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(633250,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937975 0 4 0 0 0 0.00
graph{call PopulateSMSInfo(617586,22,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3223120 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225780 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721682 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903780 0 3 0 0 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001401461'
0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235108 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(593724,75,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3235104 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(616168,22,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2997108 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786170,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(589932,1,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(632328,78,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(626857,6,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(603132,72,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(620366,48,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(622652,72,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755098 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(574120,1,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(579386,1,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237760 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180826 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(606496,1,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3164342 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(626444,48,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2999760 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718042 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502607 0 2 0 0 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787388 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180822 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(615634,22,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2008498 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3188300 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056520 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2779060 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(629190,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502613 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(619060,41,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721678 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787216,now(),'Field Updated',"Suman Das","1","1","Dummy",118,1690) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2008494 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(626702,76,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502611 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3249744 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(624294,70,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(630509,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891264 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(631264,82,now())} 0 2 0 0 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2721670 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178984 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1927736 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2180830 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3211168 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(608734,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237776 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(625618,6,now())} 0 2 0 0 0 0.00
graphselect iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787051' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787051' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787051' 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(586350,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2987776 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(621432,22,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(629181,41,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237772 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2733650 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786348,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000291_1755581394902.pdf&fileNameOriginal=DC2726050000291_1755581394902.pdf","DC Form Download",171,2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3262704 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2718030 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786538,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502617 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033442 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(609958,114,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1854304 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853428 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816480 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856968 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(627756,41,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(632287,68,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(625056,22,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(613780,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841442 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139360 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357484 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357482 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370460 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502661 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(610838,41,now())} 0 3 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630813,'SLA',"PopulateSMSInfo(630813,1,now())",now()) 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856964 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2527512 0 3 0 0 0 0.00
graphselect Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786567 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176312 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2153210 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3044556 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(587580,22,now())} 0 3 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785815,"1",118,1) 0 1 0 0 0 0.00
graphUPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:28\:55\.253',
`merchant_id`='138839659',
`dispatch_status`='InStock',
`Acknowledged_By`='Antony Arockiadass',
`location`='138839659'
WHERE `KIT_number`='80821166'
0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477257 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370466 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(593688,6,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(586148,48,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128250 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2865404 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787568,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphselect if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='8113297'
0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757614 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045422 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(641361,72,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(582046,70,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(629453,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382441 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(661190,14,now())} 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127370 0 3 0 0 0 0.00
graphSelect if(('2025-08-19 13:15:11'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787283) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3056536 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3345490 0 2 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='20' where paramId = '51258148' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166998 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308503 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(632357,48,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(538178,107,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308505 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140344 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780885,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201704 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1891280 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3308507 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(672277,14,now())} 0 1 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786907,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033450 0 3 0 0 0 0.00
graphselect DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780763 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(629547,48,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745646 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(622700,4,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3357474 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786533,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(608832,1,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(618322,75,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139352 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(558450,75,now())} 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(788050,now(),'Post Action Launched (Branch and Card Invoice Generation)','Sathish Kumar K R','','','',422) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(620182,73,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3176300 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(584724,73,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179830 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369458 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128246 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2684282 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(620792,75,now())} 0 2 0 0 0 0.00
graphselect CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786760 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178968 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370476 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369454 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787591,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370474 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(629205,78,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103394 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787254,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Suresh Joshi','','','',2254) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369452 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(645018,72,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(631879,75,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502649 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006702 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006700 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191920 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502645 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770612 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745658 0 3 0 0 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786090 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2841422 0 3 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786797 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(631219,41,now())} 0 2 0 0 0 0.00
graphselect concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787730 and attachmentname like '%.pdf' and attachmentname like 'invoice%' limit 0,100 0 1 0 0 0 100.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068538 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155854 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2179826 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856940 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370448 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154986 0 2 0 0 0 0.00
graphSELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79859819' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103386 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(621020,5,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2660282 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477235 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(566054,41,now())} 0 2 0 0 0 0.00
graphSelect Data from sd_servicereq_additionalparams where FIELDID=171 and ProblemID=787094 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370442 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(619726,48,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(605796,72,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(562496,72,now())} 0 3 0 0 0 0.00
graphselect Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08255274/INV/08/25/1' 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(612148,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369484 0 2 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='10' where paramId = '51289862' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369486 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(651225,76,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369480 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166962 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4006704 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853408 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(624970,5,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502659 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(587636,78,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(621736,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502657 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201728 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(589754,1,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166978 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2853412 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(629898,6,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502653 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(630435,5,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2033474 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2659286 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2745662 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502651 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(568224,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128270 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3453268 0 3 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(788033,"1",118,1) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770608 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213704 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(629508,75,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139376 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2539524 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155862 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178944 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514637 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902804 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(625230,14,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369478 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370452 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178948 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2660270 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369472 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103374 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(547718,106,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696282 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201720 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(788036,now(),'Post Action Launched (Branch and Card Invoice Generation)','Sathish Kumar K R','','','',422) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3103370 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369470 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201756 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139324 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914828 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3191900 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225724 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769648 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2118894 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(628021,70,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856928 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2118890 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2698882 0 3 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629131,'SLA',"PopulateSMSInfo(629131,27,now())",now()) 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743014 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2698886 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1986068 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213736 0 2 0 0 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672461 0 2 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data=0 where paramId = '51339455' 0 1 0 0 0 0.00
graphinsert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787952,"1",118,1) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(621148,22,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(591174,41,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2672258 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128210 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1903712 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1844932 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213732 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(626716,1,now())} 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786826,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(632664,5,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(589242,70,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804460 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(631470,41,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127338 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068550 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816432 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(566836,72,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128218 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1998044 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(620980,5,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2167826 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(605584,14,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382483 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816436 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(624250,9,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974078 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(587052,48,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(567242,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937929 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786852,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225732 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769636 0 3 0 0 0 0.00
graphSELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Waiting For CSO Approval' 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937927 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2118882 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856916 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(586304,78,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(622154,72,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937923 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743022 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937921 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766111 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1962084 0 3 0 0 0 0.00
graphUpdate sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786786 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(618888,48,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2116226 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3081526 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804468 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(631937,4,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3237712 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068566 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902828 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(631952,73,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3477205 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696226 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787493,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2804472 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782634 0 3 0 0 0 0.00
graphselect LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787591) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3178924 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(627692,1,now())} 0 2 0 0 0 0.00
graphselect State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672458 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2696222 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902820 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(621740,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3369496 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770620 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2794612 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3382491 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(590446,78,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731090 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(628927,48,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914808 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2816460 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2769668 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(667936,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766127 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(570764,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914804 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(604962,72,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3140336 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1856904 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2767000 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2743034 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3766123 0 2 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786281,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(626260,73,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502683 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138461 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(626210,41,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3502681 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2155810 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3213756 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(622302,41,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131854 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2104264 0 3 0 0 0 0.00
graph SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787851 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(608576,5,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370488 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782602 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2131858 0 3 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629303,'SLA',"PopulateSMSInfo(629303,1,now())",now()) 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2128230 0 3 0 0 0 0.00
graphinsert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637530,'SLA',"PopulateSMSInfo(637530,72,now())",now()) 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974098 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(575022,75,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2755010 0 3 0 0 0 0.00
graphinsert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787302,now(),'Post Action completed (Invoice Download link)','Prashant Patil','--','SUCCESS','',2236) 0 1 0 0 0 0.00
graph{call PopulateSMSInfo(627376,9,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757670 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(619080,48,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3127354 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(666772,1,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201776 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731086 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(543564,106,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937907 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2828438 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731082 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3139336 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(618198,115,now())} 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(607356,70,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 4138479 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 1974094 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(556562,61,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2914816 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3142986 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3937901 0 2 0 0 0 0.00
graphSELECT projectId FROM sd_servicereqmaster where ProblemId=787954 0 4 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370494 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3166938 0 2 0 0 0 0.00
graph{call PopulateSMSInfo(603714,9,now())} 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(543458,52,now())} 0 3 0 0 0 0.00
graphupdate sd_servicereq_additionalParams set data='0' where paramId = '51329396' 0 1 0 0 0 0.00
graphselect data as attribute6 from sd_servicereq_additionalparams where problemid=787872 and fieldid in (26) 0 1 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3068586 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(602828,70,now())} 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3154958 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2782614 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902848 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3370496 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045498 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2770640 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(629475,75,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3201760 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3514673 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(642461,4,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2731078 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 3225716 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2757682 0 3 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2902840 0 3 0 0 0 0.00
graph{call PopulateSMSInfo(632661,70,now())} 0 2 0 0 0 0.00
graphupdate ims_callableprocedures set CurrentStatus=1 where SNO = 2045490 0 3 0 0 0 0.00

jsp Statistics jsp - 1 day since midnight

Request% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb% of system errorMean hits sqlMean time sql (ms)
jsp global 100 19,219 12 4,171 113 100 5 1,635 0.00 1 5
jsp warning 0 0 -1 0 -1 0 -1 -1 0.00 -1 -1
jsp severe 54 91 1,394 4,171 746 46 532 148,578 0.00 151 874
19 hits/min on 28 requests       Details      
Request% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb% of system errorMean hits sqlMean time sql (ms)
/CheckLoginCredentialsAndRedirect.do 53 80 1,539 4,171 671 44 587 167,267 0.00 158 980
/ticketRecordsInclude.jsp 15 4,630 7 948 37 14 3 416 0.00 1 3
/additionalFeildsInclude.jsp 13 1,483 20 856 65 6 4 456 0.00 4 10
/SubmitValidationScriptIncludes.jsp 5 10,449 1 53 1 11 1 58 0.00 0 0
/LoginPage.do 4 96 111 351 43 9 107 132,731 0.00 2 3
/ticketList.jsp 3 162 52 2,249 182 5 37 6,217 0.00 0 0
/DashBoardViewr.jsp 1 10 286 607 176 1 130 12,269 0.00 106 119
/ticketViewAjaxScript.jsp 1 164 15 211 15 2 15 2,476 0.00 0 0
/sdProjectFilters.jsp 0 182 6 250 18 1 6 973 0.00 0 0
/EmailTicketFilters.jsp 0 1 892 892 0 0 109 16,623 0.00 0 0
/LoginPage.jsp 0 1,157 0 5 0 0 0 33 0.00 0 0
/LeftPanelMenu.jsp 0 164 2 229 17 0 2 491 0.00 0 0
/headerFields.jsp 0 164 2 213 16 0 2 355 0.00 0 0
/SubmitTicket.jsp 0 2 94 166 101 0 77 23,213 0.00 0 0
/profileDetails.jsp 0 164 1 114 8 0 0 167 0.00 0 0
/SD_DashboardFilters.jsp 0 26 4 78 14 0 4 801 0.00 0 0
/AttachmentDetailsHistory.jsp 0 32 3 71 12 0 2 528 0.00 0 0
/CommonDivs.jsp 0 164 0 76 5 0 0 51 0.00 0 0
/CalendarControlJs.jsp 0 10 7 74 23 0 4 620 0.00 0 0
/SD_TabImport.jsp 0 6 12 74 30 0 7 1,838 0.00 0 0
/DateTimeValidator.jsp 0 10 5 51 15 0 4 884 0.00 0 0
/DashboardIncludes.jsp 0 13 3 42 11 0 2 400 0.00 0 0
/ServiceDesk_HomeJS.jsp 0 3 15 45 25 0 15 2,503 0.00 0 0
/AJAXPopup.jsp 0 3 15 45 25 0 10 1,803 0.00 0 0
/EXTJSIncludes-4.jsp 0 3 13 41 23 0 15 2,175 0.00 0 0
/Sapphire_Footer.jsp 0 10 3 32 10 0 4 609 0.00 0 0
/ssoLogout.jsp 0 28 0 1 0 0 1 60 0.00 0 0
reDirectionPage.do 0 3 4 7 2 0 5 208 0.00 0 0

error Statistics http system errors - 1 day since midnight

Error% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb
Error404 0 178 0 1 0 0 0 104
0 hits/min on 4 errors       Details       Last errors      
Error% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb
Error404 0 178 0 1 0 0 0 104
Error403 61 96 118 699 74 88 108 132,801
Error500 38 60 118 482 96 10 20 5,460
java.lang.AbstractMethodError 0 1 3 3 0 0 15 970
Only the 100 last errors are displayed
DateRequestError
8/19/25 12:26:10 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:26:23 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 12:28:38 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 12:28:49 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:28:49 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398601 ajax GETError404
8/19/25 12:28:49 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:28:49 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:30:30 PM/applicationLogout.do POSTError403
8/19/25 12:30:37 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:30:37 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398602 ajax GETError404
8/19/25 12:30:37 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:30:37 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:30:42 PM/applicationLogout.do POSTError403
8/19/25 12:31:53 PM/applicationLogout.do POSTError403
8/19/25 12:32:40 PM/applicationLogout.do POSTError403
8/19/25 12:33:25 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:33:25 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398603 ajax GETError404
8/19/25 12:33:25 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:33:25 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:33:59 PM/applicationLogout.do POSTError403
8/19/25 12:35:13 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:35:13 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398604 ajax GETError404
8/19/25 12:35:13 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:35:13 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:37:01 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:37:01 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398605 ajax GETError404
8/19/25 12:37:01 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:37:01 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:38:49 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:38:49 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398606 ajax GETError404
8/19/25 12:38:49 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:38:49 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:39:13 PM/applicationLogout.do POSTError403
8/19/25 12:40:37 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:40:37 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398607 ajax GETError404
8/19/25 12:40:38 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:40:38 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:43:25 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:43:25 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398608 ajax GETError404
8/19/25 12:43:25 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:43:25 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:45:13 PM/AnnouncementCount.do ajax POSTError403
8/19/25 12:45:13 PM/global/assets/js/jquery-3.4.1.min.js?_=1755581398609 ajax GETError404
8/19/25 12:45:13 PM/global/assets/images/no_found.PNG GETError404
8/19/25 12:45:13 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 12:58:29 PM/applicationLogout.do POSTError403
8/19/25 1:00:02 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:03:45 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:07:25 PM/applicationLogout.do POSTError403
8/19/25 1:08:49 PM/applicationLogout.do POSTError403
8/19/25 1:09:57 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:10:03 PM/applicationLogout.do POSTError403
8/19/25 1:14:44 PM/applicationLogout.do POSTError403
8/19/25 1:24:15 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:25:00 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:25:25 PM/applicationLogout.do POSTError403
8/19/25 1:26:58 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:27:52 PM/applicationLogout.do POSTError403
8/19/25 1:33:12 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 1:45:28 PM/applicationLogout.do POSTError403
8/19/25 1:58:49 PM/applicationLogout.do POSTError403
8/19/25 1:58:56 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 2:00:04 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 2:00:41 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 2:02:05 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 2:02:24 PM/applicationLogout.do POSTError403
8/19/25 2:02:50 PM/applicationLogin?screenWidth=1280 POSTError403
8/19/25 2:03:07 PM/applicationLogout.do POSTError403
8/19/25 2:05:40 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 2:10:05 PM/applicationLogin?screenWidth=1280 POSTError403
8/19/25 2:17:38 PM/applicationLogout.do POSTError403
8/19/25 2:26:23 PM/applicationLogout.do POSTError403
8/19/25 2:27:49 PM/applicationLogout.do POSTError403
8/19/25 2:39:51 PM/applicationLogout.do POSTError403
8/19/25 2:40:52 PM/applicationLogout.do POSTError403
8/19/25 2:47:06 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 2:55:16 PM/applicationLogin?screenWidth=1280 POSTError403
8/19/25 2:59:09 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:05:30 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:22:08 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:22:16 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:23:35 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:30:40 PM/applicationLogout.do POSTError403
8/19/25 3:30:50 PM/applicationLogout.do POSTError403
8/19/25 3:33:52 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:33:54 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:39:39 PM/applicationLogout.do POSTError403
8/19/25 3:40:37 PM/applicationLogout.do POSTError403
8/19/25 3:43:04 PM/applicationLogout.do POSTError403
8/19/25 3:45:10 PM/api/ticket/update?tenantDB=ims POSTError500
8/19/25 3:59:59 PM/AnnouncementCount.do ajax POSTError403
8/19/25 3:59:59 PM/global/assets/js/jquery-3.4.1.min.js?_=1755599366919 ajax GETError404
8/19/25 3:59:59 PM/global/assets/css/landingPageCSSIncludes.min.css GETError404
8/19/25 3:59:59 PM/global/assets/css/zTreeStyle.css GETError404
8/19/25 3:59:59 PM/global/assets/images/no_found.PNG GETError404
8/19/25 3:59:59 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 4:03:05 PM/AnnouncementCount.do ajax POSTError403
8/19/25 4:03:06 PM/global/assets/js/jquery-3.4.1.min.js?_=1755599366920 ajax GETError404
8/19/25 4:03:06 PM/global/assets/images/Logo-thumb.svg GETError404
8/19/25 4:03:06 PM/global/assets/images/no_found.PNG GETError404

log Statistics system errors logs - 1 day since midnight

ErrorHits
SEVERE: -- io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) 1,360
48 hits/min on 500 errors       Details       Last errors      
ErrorHits
SEVERE: -- io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) 1,360
SEVERE: -- io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) 1,360
ERROR: An error occurred while making the REST call from method invokeAPI(): 1,167
SEVERE: stateId :: 73, projectId :: 1, serviceId 10, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 69, 1 1,167
SEVERE: -- io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) 680
ERROR [teckno.log] -- io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
680
SEVERE: stateId :: 76, projectId :: 1, serviceId 10, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 69, 1 633
SEVERE:
--- infoEmailIDsList PT :: currentState_Name = Waiting for Dispatch Information
580
ERROR: java.lang.NullPointerException 580
SEVERE: In MailServlet.java(Custom Mail).....null 578
ERROR: at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) 544
ERROR: at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) 544
SEVERE: stateId :: 82, projectId :: 1, serviceId 11, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 69, 1 528
ERROR: to each table cell, enabling non-visual browsers to provide 488
ERROR: see "http://www.w3.org/WAI/GL". You may also want to try 488
ERROR: For further advice on how to make your pages accessible 488
ERROR: InputStream: Document content looks like HTML 4.01 488
ERROR: table cells are useful for specifying which headers apply 488
ERROR: a meaningful context for each cell. 488
ERROR: "http://www.cast.org/bobby/" which is a free Web-based 488
ERROR: The table summary attribute should be used to describe 488
ERROR: InputStream: Doctype given is "" 488
ERROR: the table structure. It is very helpful for people using 488
ERROR: non-visual browsers. The scope and headers attributes for 488
ERROR: 31 warnings, no errors were found! 468
ERROR: line 7 column 7 - Warning: <style> lacks "type" attribute 468
ERROR: line 275 column 51 - <b> is probably intended as </b> 462
ERROR: line 432 column 25 - Warning: <h2> isn't allowed in <tr> elements 462
ERROR: line 438 column 29 - Warning: inserting implicit <b> 462
ERROR: line 319 column 27 - <b> is probably intended as </b> 462
ERROR: line 319 column 27 - Warning: trimming empty <b> 462
ERROR: line 432 column 51 - Warning: missing </b> before </h2> 462
ERROR: line 329 column 27 - Warning: Warning: unescaped & which should be written as &amp; 462
ERROR: line 432 column 33 - nested emphasis <b> 462
ERROR: line 263 column 3 - Warning: trimming empty <div> 342
ERROR [teckno.log] -- io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
340
ERROR: at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) 340
ERROR: line 316 column 42 - Warning: discarding unexpected </b> 340
ERROR: line 315 column 99 - Warning: discarding unexpected </b> 336
ERROR: line 319 column 54 - Warning: discarding unexpected </b> 336
ERROR: line 432 column 61 - Warning: <b> isn't allowed in <tr> elements 336
ERROR: line 368 column 24 - Warning: <h2> isn't allowed in <tr> elements 326
ERROR: line 267 column 3 - Warning: trimming empty <div> 324
ERROR: line 581 column 52 - Warning: discarding unexpected </b> 322
ERROR: line 315 column 27 - <b> is probably intended as </b> 318
ERROR: line 370 column 18 - Warning: missing <td> 318
ERROR: line 434 column 22 - Warning: missing <td> 318
ERROR: line 275 column 51 - Warning: trimming empty <b> 318
ERROR: line 275 column 78 - Warning: discarding unexpected </b> 318
ERROR: line 315 column 27 - Warning: trimming empty <b> 318
ERROR: line 275 column 86 - Warning: discarding unexpected </b> 318
ERROR: service for checking URLs for accessibility. 306
ERROR: line 577 column 49 - Warning: discarding unexpected </b> 304
ERROR: line 647 column 8 - Warning: inserting missing 'title' element 304
ERROR [stderr] java.lang.NullPointerException
290
ERROR [teckno.log]
--- infoEmailIDsList PT :: currentState_Name = Waiting for Dispatch Information

290
ERROR [teckno.log] In MailServlet.java(Custom Mail).....null
289
SEVERE: -- org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526) 288
ERROR [stderr] at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
272
ERROR [stderr] at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
272
ERROR: at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526) 272
SEVERE: UpdateSelfHealthTimerStatus:: Mysql connection object returns null for TimerID :: 2006 258
ERROR [stderr] the table structure. It is very helpful for people using
244
ERROR [stderr] line 7 column 7 - Warning: <style> lacks "type" attribute
234
ERROR [stderr] line 315 column 27 - Warning: trimming empty <b>
231
ERROR [stderr] line 275 column 51 - <b> is probably intended as </b>
231
ERROR [stderr] line 275 column 86 - Warning: discarding unexpected </b>
231
ERROR [stderr] line 275 column 78 - Warning: discarding unexpected </b>
231
ERROR [stderr] line 432 column 51 - Warning: missing </b> before </h2>
231
ERROR [stderr] line 275 column 51 - Warning: trimming empty <b>
231
ERROR [stderr] line 621 column 11 - Warning: Warning: unescaped & which should be written as &amp;
222
ERROR [stderr] line 577 column 49 - Warning: discarding unexpected </b>
222
SEVERE: **** DEBUG :: In getConfigSettingValue Method :: Try Block :: Line No :: 692 :: value :: alerts@localhost.com 196
ERROR: at java.lang.Thread.run(Thread.java:748) 194
ERROR [stderr] service for checking URLs for accessibility.
181
ERROR [teckno.log] -- io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
180
ERROR [stderr] line 432 column 25 - Warning: <h2> isn't allowed in <tr> elements
177
ERROR [stderr] line 267 column 3 - Warning: trimming empty <div>
172
ERROR [stderr] line 319 column 27 - <b> is probably intended as </b>
172
ERROR [stderr] at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
170
ERROR: line 291 column 19 - Warning: trimming empty <p> 148
ERROR: line 319 column 62 - Warning: discarding unexpected </b> 142
WARN: IJ000621: Destroying connection that could not be validated: %s 142
ERROR: line 434 column 22 - Warning: trimming empty <b> 142
WARN: IJ030027: Destroying connection that is not valid, due to the following exception: %s 140
ERROR [teckno.log] -- org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
140
ERROR: line 621 column 11 - Warning: Warning: unescaped & which should be written as &amp; 138
SEVERE: -- io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) 136
SEVERE: -- io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138) 136
SEVERE: -- urlfilter.DecodePopUp.doFilter(DecodePopUp.java:84) 136
WARN: Failed to invoke @ExceptionHandler method: protected org.springframework.http.ResponseEntity<com.sapphireims.api.RestError> com.sapphireims.api.RestAPI.runtimeException(java.lang.RuntimeException) 136
SEVERE: -- io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) 136
SEVERE: -- urlfilter.SQLInjectionFilter.doFilter(SQLInjectionFilter.java:150) 134
SEVERE: -- net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:239) 132
SEVERE: -- io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84) 132
SEVERE: -- net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:215) 132
SEVERE: -- sapphire.reports.SessionTimeOutFilter.doFilter(SessionTimeOutFilter.java:110) 130
SEVERE: [Worker Thread]::Asset Mailer 112
ERROR: UT005023: Exception handling request to %s 102
ERROR [stderr] table cells are useful for specifying which headers apply
100
ERROR: at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method) 98
ERROR: at java.util.concurrent.FutureTask.run(FutureTask.java:266) 98
ERROR: at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) 98
ERROR: at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 98
ERROR: at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) 98
ERROR: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) 98
ERROR: at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) 98
ERROR: at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) 98
ERROR: at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) 98
ERROR: Caused by: java.net.ConnectException: Connection refused: connect 98
ERROR [stderr] at java.lang.Thread.run(Thread.java:748)
97
ERROR [stderr] "http://www.cast.org/bobby/" which is a free Web-based
96
ERROR [stderr] a meaningful context for each cell.
96
ERROR [stderr] The table summary attribute should be used to describe
94
ERROR [stderr] to each table cell, enabling non-visual browsers to provide
94
ERROR [stderr] For further advice on how to make your pages accessible
94
ERROR [stderr] line 319 column 62 - Warning: discarding unexpected </b>
94
ERROR [stderr] InputStream: Doctype given is ""
94
ERROR [stderr] non-visual browsers. The scope and headers attributes for
94
ERROR [stderr] see "http://www.w3.org/WAI/GL". You may also want to try
94
ERROR [stderr] line 329 column 27 - Warning: Warning: unescaped & which should be written as &amp;
90
ERROR [stderr] 31 warnings, no errors were found!
90
ERROR [stderr] line 434 column 22 - Warning: missing <td>
90
ERROR [stderr] line 370 column 18 - Warning: missing <td>
88
ERROR [stderr] line 432 column 33 - nested emphasis <b>
88
ERROR [ITSM.log] stateId :: 82, projectId :: 1, serviceId 11, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 69, 1
88
ERROR [stderr] line 319 column 54 - Warning: discarding unexpected </b>
88
ERROR [stderr] line 432 column 61 - Warning: <b> isn't allowed in <tr> elements
88
ERROR [stderr] line 319 column 27 - Warning: trimming empty <b>
88
ERROR [stderr] line 315 column 99 - Warning: discarding unexpected </b>
88
ERROR [stderr] line 434 column 22 - Warning: trimming empty <b>
88
SEVERE: UpdateSelfHealthTimerStatus:: Mysql connection object returns null for TimerID :: 3004 86
ERROR [stderr] line 581 column 52 - Warning: discarding unexpected </b>
83
ERROR [stderr] line 647 column 8 - Warning: inserting missing 'title' element
83
ERROR: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) 78
SEVERE: -- org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) 78
SEVERE: -- io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77) 76
SEVERE: -- io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) 76
ERROR [stderr] line 593 column 62 - Warning: discarding unexpected </b>
75
SEVERE: -- io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43) 74
SEVERE: -- javax.servlet.http.HttpServlet.service(HttpServlet.java:790) 72
SEVERE: -- io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) 72
SEVERE: -- io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) 72
SEVERE: -- io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272) 72
SEVERE: **** DEBUG :: In getConfigSettingValue Method :: Try Block :: Line No :: 692 :: value :: 25 72
SEVERE: -- io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74) 70
SEVERE: -- io.undertow.server.Connectors.executeRootHandler(Connectors.java:360) 70
SEVERE: -- urlfilter.SingleSignOnFilter.doFilter(SingleSignOnFilter.java:64) 70
SEVERE: -- sapphire.reports.ClickjackFilter.doFilter(ClickjackFilter.java:30) 70
SEVERE: -- io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) 70
SEVERE: -- org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985) 70
SEVERE: -- io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) 68
SEVERE: -- org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:208) 68
SEVERE: -- io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) 68
ERROR: at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) 68
ERROR: at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) 68
SEVERE: -- org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) 68
ERROR: at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) 68
SEVERE: -- org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) 68
SEVERE: -- io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81) 68
SEVERE: -- io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:67) 68
SEVERE: -- io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) 68
SEVERE: -- java.lang.Thread.run(Thread.java:748) 68
ERROR: at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104) 68
SEVERE: -- sapphire.reports.ModuleAccessControlFilter.doFilter(ModuleAccessControlFilter.java:79) 68
SEVERE: -- io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) 68
SEVERE: -- com.sapphireims.util.APIFilter.doFilter(APIFilter.java:80) 68
ERROR: at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1378) 68
SEVERE: -- org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487) 68
SEVERE: -- io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) 68
SEVERE: -- org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262) 68
ERROR: at sapphire.reports.ModuleAccessControlFilter.doFilter(ModuleAccessControlFilter.java:79) 68
ERROR: at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) 68
ERROR: at urlfilter.SingleSignOnFilter.doFilter(SingleSignOnFilter.java:64) 68
ERROR: at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) 68
SEVERE: -- io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830) 68
ERROR: at io.undertow.server.Connectors.executeRootHandler(Connectors.java:360) 68
ERROR: Application exception overridden by rollback exception 68
ERROR: at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135) 68
ERROR: at sapphire.reports.ClickjackFilter.doFilter(ClickjackFilter.java:30) 68
SEVERE: -- io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292) 68
ERROR: at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) 68
ERROR: at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) 68
SEVERE: -- org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177) 68
ERROR: at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) 68
ERROR: at com.sapphireims.util.APIFilter.doFilter(APIFilter.java:98) 68
SEVERE: -- org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) 68
ERROR: at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81) 68
ERROR: at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830) 68
SEVERE: -- org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68) 68
ERROR: at urlfilter.UrlFilter.doFilter(UrlFilter.java:63) 68
ERROR: at sapphire.reports.SessionTimeOutFilter.doFilter(SessionTimeOutFilter.java:110) 68
ERROR: at io.undertow.server.session.InMemorySessionManager$SessionImpl.invalidate(InMemorySessionManager.java:574) 68
SEVERE: -- urlfilter.UrlFilter.doFilter(UrlFilter.java:63) 68
SEVERE: -- org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) 68
ERROR: at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) 68
SEVERE: -- io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129) 68
SEVERE: -- io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) 68
SEVERE: -- io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135) 68
ERROR: at urlfilter.DecodePopUp.doFilter(DecodePopUp.java:84) 68
ERROR: at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:67) 68
ERROR: at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272) 68
ERROR: at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487) 68
ERROR: at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) 68
ERROR: java.lang.IllegalStateException: UT000021: Session already invalidated 68
ERROR: at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985) 68
ERROR: at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) 68
ERROR: at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) 68
ERROR: at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:215) 68
ERROR: at io.undertow.server.session.InMemorySessionManager$SessionImpl.invalidate(InMemorySessionManager.java:560) 68
ERROR: at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138) 68
ERROR: at io.undertow.servlet.spec.HttpSessionImpl.invalidate(HttpSessionImpl.java:198) 68
ERROR: at org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68) 68
ERROR: at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81) 68
ERROR: ... 17 more 66
ERROR [teckno.log] -- io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
66
SEVERE: stateId :: 1, projectId :: 1, serviceId 11, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 69, 1 66
ERROR [stderr] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
61
ERROR [com.sapphireims.rpa.api.client.invoker.ApiClient] An error occurred while making the REST call from method invokeAPI():
55
ERROR: at java.net.Socket.connect(Socket.java:589) 54
ERROR: at java.lang.reflect.Method.invoke(Method.java:498) 54
ERROR [stderr] at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
49
ERROR [stderr] at java.net.Socket.connect(Socket.java:589)
49
ERROR [stderr] at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
49
ERROR [stderr] Caused by: java.net.ConnectException: Connection refused: connect
49
ERROR [stderr] at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
49
ERROR [stderr] at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
49
ERROR [stderr] at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
49
ERROR [stderr] at java.lang.reflect.Method.invoke(Method.java:498)
49
ERROR [stderr] at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
49
ERROR [stderr] at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
49
ERROR: Deadlock found when trying to get lock; try restarting transaction 48
ERROR [teckno.log] -- io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
39
ERROR [teckno.log] -- com.sapphireims.util.APIFilter.doFilter(APIFilter.java:80)
39
SEVERE: Next possible states for 210228 are ;{} 39
ERROR [stderr] at org.springframework.scheduling.concurrent.ReschedulingRunnable.run(ReschedulingRunnable.java:81)
36
SEVERE: newValue :: 33
ERROR [stderr] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
27
SEVERE: Next possible states for 770553 are ;{53=Re Share Details DMS} 27
SEVERE: data :: 24
ERROR [stderr] line 593 column 61 - Warning: discarding unexpected </b>
21
ERROR: line 4 column 17 - Warning: <style> lacks "type" attribute 20
ERROR: line 255 column 33 - Warning: trimming empty <div> 20
ERROR: line 268 column 50 - Warning: trimming empty <p> 20
ERROR: line 256 column 34 - Warning: trimming empty <div> 20
ERROR: line 379 column 73 - Warning: <h2> isn't allowed in <tr> elements 18
ERROR: line 291 column 56 - Warning: trimming empty <p> 18
ERROR: line 383 column 81 - Warning: <b> isn't allowed in <tr> elements 18
ERROR: line 340 column 61 - Warning: missing <td> 18
ERROR: line 384 column 81 - Warning: missing <td> 18
ERROR: line 384 column 81 - Warning: trimming empty <b> 18
ERROR: line 337 column 73 - Warning: <h2> isn't allowed in <tr> elements 18
ERROR: line 386 column 93 - Warning: inserting implicit <b> 18
ERROR: line 381 column 90 - <b> is probably intended as </b> 18
SEVERE: Next possible states for 613764 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 18
ERROR: line 381 column 107 - Warning: discarding unexpected </b> 18
SEVERE: Next possible states for 608318 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location} 18
ERROR: line 381 column 90 - Warning: trimming empty <b> 18
ERROR: line 540 column 48 - Warning: inserting missing 'title' element 16
ERROR: line 348 column 80 - Warning: trimming empty <p> 16
ERROR [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] Deadlock found when trying to get lock; try restarting transaction
16
ERROR: 21 warnings, no errors were found! 16
ERROR: line 525 column 11 - Warning: Warning: unescaped & which should be written as &amp; 16
ERROR [stderr] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
16
ERROR: at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:449) 16
ERROR [ITSM.log] Next possible states for 661343 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
15
SEVERE: Next possible states for 787123 are ;{} 15
ERROR: line 492 column 169 - Warning: discarding unexpected </b> 12
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786210 and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC
12
ERROR: line 485 column 241 - Warning: discarding unexpected </b> 12
SEVERE: stateId :: 70, projectId :: 1, serviceId 10, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 69, 1 12
ERROR: line 499 column 153 - Warning: discarding unexpected </b> 12
SEVERE: Next possible states for 787539 are ;{78=Branch Approved, 79=Branch Rejected} 12
SEVERE: Next possible states for 787612 are ;{78=Branch Approved, 79=Branch Rejected} 12
ERROR [ITSM.log] newValue ::
11
ERROR: line 485 column 185 - Warning: discarding unexpected </b> 10
ERROR: line 593 column 63 - Warning: discarding unexpected </b> 10
SEVERE: Next possible states for 778781 are ;{} 9
SEVERE: Next possible states for 786225 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 9
SEVERE: Next possible states for 260572 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 9
SEVERE: newValue :: 0.00 9
ERROR: line 588 column 49 - Warning: discarding unexpected </b> 8
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254786%' or sd.Title like '%CIMS-MO08254786%' or sd.ProbDescription like '%CIMS-MO08254786%')) and (SubmittedBy=2256 or Owner=2256 or ApprovalManager=2256 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2256) or ProxySubmittedBy=2256 or groupid in (622,721,722,723,159) ))) order by ProblemID DESC
6
SEVERE: Next possible states for 787582 are ;{78=Branch Approved, 79=Branch Rejected} 6
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787161 and ( SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 ) order by ProblemID DESC
6
SEVERE: Next possible states for 787603 are ;{78=Branch Approved, 79=Branch Rejected} 6
SEVERE: Next possible states for 787591 are ;{78=Branch Approved, 79=Branch Rejected} 6
ERROR [ITSM.log] Next possible states for 785514 are ;{}
6
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-BR08250027%' or sd.Title like '%CIMS-BR08250027%' or sd.ProbDescription like '%CIMS-BR08250027%')) and (SubmittedBy=2265 or Owner=2265 or ApprovalManager=2265 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2265) or ProxySubmittedBy=2265 or groupid in (622,159,721,722,723,153) ))) order by ProblemID DESC
6
SEVERE: Next possible states for 787254 are ;{78=Branch Approved, 79=Branch Rejected} 6
ERROR [ITSM.log] stateId :: 73, projectId :: 1, serviceId 10, derivedField1Id :: 0, derivedField2Id 0, derivedField3Id 0, subCategoryId 91, 1
6
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786090 and ( SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 ) order by ProblemID DESC
6
SEVERE: Next possible states for 786101 are ;{13=Reassign Stock Location, 71=SPOC Rejected} 6
SEVERE: Next possible states for 778545 are ;{} 6
ERROR [stderr] line 381 column 90 - Warning: trimming empty <b>
5
ERROR [ITSM.log] Next possible states for 786278 are ;{78=Branch Approved, 79=Branch Rejected}
5
ERROR [ITSM.log] Next possible states for 787695 are ;{}
4
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786469 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
4
SEVERE: Next possible states for 786308 are ;{65=Dispatch On Hold, 82=Generate Invoice} 3
SEVERE: Next possible states for 787373 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 779173 are ;{} 3
SEVERE: Next possible states for 785797 are ;{75=Assigned to Logistic Workgroup} 3
SEVERE: Next possible states for 787019 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 782531 are ;{} 3
SEVERE: Next possible states for 787695 are ;{72=Waiting for SPOC Assign} 3
SEVERE: Next possible states for 787530 are ;{73=SPOC Self Assign} 3
SEVERE: Next possible states for 787952 are ;{5=Shipment Dispatched} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786525 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
3
SEVERE: Next possible states for 786340 are ;{5=Shipment Dispatched} 3
ERROR [ITSM.log] Next possible states for 785595 are ;{}
3
SEVERE: Next possible states for 787358 are ;{} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2048 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2048) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786378 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
3
SEVERE: Next possible states for 786852 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252478%' or sd.Title like '%CIMS-MO08252478%' or sd.ProbDescription like '%CIMS-MO08252478%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785473 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC
3
SEVERE: Next possible states for 786816 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254364%' or sd.Title like '%CIMS-MO08254364%' or sd.ProbDescription like '%CIMS-MO08254364%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786598 and ( SubmittedBy=2265 or Owner=2265 or ApprovalManager=2265 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2265) or ProxySubmittedBy=2265 ) order by ProblemID DESC
3
SEVERE: Next possible states for 787437 are ;{76=Logistic Self Assign} 3
SEVERE: Next possible states for 780774 are ;{65=Dispatch On Hold, 82=Generate Invoice} 3
SEVERE: Next possible states for 757396 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255317%' or sd.Title like '%CIMS-MO08255317%' or sd.ProbDescription like '%CIMS-MO08255317%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 785660 are ;{} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786651 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255095%' or sd.Title like '%CIMS-MO08255095%' or sd.ProbDescription like '%CIMS-MO08255095%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 787189 are ;{78=Branch Approved, 79=Branch Rejected} 3
SEVERE: Next possible states for 786488 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 785815 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254500%' or sd.Title like '%CIMS-MO08254500%' or sd.ProbDescription like '%CIMS-MO08254500%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 787057 are ;{78=Branch Approved, 79=Branch Rejected} 3
SEVERE: Next possible states for 786549 are ;{} 3
SEVERE: Next possible states for 786444 are ;{} 3
SEVERE: Next possible states for 787136 are ;{73=SPOC Self Assign} 3
SEVERE: Next possible states for 786547 are ;{65=Dispatch On Hold, 82=Generate Invoice} 3
SEVERE: Next possible states for 787279 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 787245 are ;{78=Branch Approved, 79=Branch Rejected} 3
SEVERE: Next possible states for 787409 are ;{5=Shipment Dispatched} 3
SEVERE: Next possible states for 786355 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 786451 are ;{78=Branch Approved, 79=Branch Rejected} 3
SEVERE: Next possible states for 784664 are ;{} 3
SEVERE: Next possible states for 787254 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786155 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC
3
ERROR [ITSM.log] Next possible states for 786873 are ;{78=Branch Approved, 79=Branch Rejected}
3
SEVERE: Next possible states for 786831 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO072510787%' or sd.Title like '%CIMS-MO072510787%' or sd.ProbDescription like '%CIMS-MO072510787%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 786211 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254663%' or sd.Title like '%CIMS-MO08254663%' or sd.ProbDescription like '%CIMS-MO08254663%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 787497 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255403%' or sd.Title like '%CIMS-MO08255403%' or sd.ProbDescription like '%CIMS-MO08255403%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255403%' or sd.Title like '%CIMS-MO08255403%' or sd.ProbDescription like '%CIMS-MO08255403%'))))) order by ProblemID DESC
3
SEVERE: Next possible states for 786808 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 782754 are ;{} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786694 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255032%' or sd.Title like '%CIMS-MO08255032%' or sd.ProbDescription like '%CIMS-MO08255032%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255032%' or sd.Title like '%CIMS-MO08255032%' or sd.ProbDescription like '%CIMS-MO08255032%'))))) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254767%' or sd.Title like '%CIMS-MO08254767%' or sd.ProbDescription like '%CIMS-MO08254767%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 787732 are ;{} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 54 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 54) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785400 and ( SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 ) order by ProblemID DESC
3
SEVERE: Next possible states for 787257 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255046%' or sd.Title like '%CIMS-MO08255046%' or sd.ProbDescription like '%CIMS-MO08255046%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255046%' or sd.Title like '%CIMS-MO08255046%' or sd.ProbDescription like '%CIMS-MO08255046%'))))) order by ProblemID DESC
3
SEVERE: Next possible states for 787453 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787022 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786189 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254990%' or sd.Title like '%CIMS-MO08254990%' or sd.ProbDescription like '%CIMS-MO08254990%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08254990%' or sd.Title like '%CIMS-MO08254990%' or sd.ProbDescription like '%CIMS-MO08254990%'))))) order by ProblemID DESC
3
SEVERE: Next possible states for 788033 are ;{65=Dispatch On Hold, 82=Generate Invoice} 3
SEVERE: Next possible states for 787057 are ;{70=Card Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location} 3
SEVERE: Next possible states for 787016 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 422 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 422) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254491%' or sd.Title like '%CIMS-MO08254491%' or sd.ProbDescription like '%CIMS-MO08254491%')) and (SubmittedBy=2274 or Owner=2274 or ApprovalManager=2274 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2274) or ProxySubmittedBy=2274 or groupid in (622,159,721,722,723,149,680) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 784975 are ;{70=Card Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787070 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
3
SEVERE: Next possible states for 786973 are ;{73=SPOC Self Assign} 3
SEVERE: Next possible states for 787573 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254264%' or sd.Title like '%CIMS-MO08254264%' or sd.ProbDescription like '%CIMS-MO08254264%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 785182 are ;{76=Logistic Self Assign} 3
SEVERE: Next possible states for 787228 are ;{} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787257 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252525%' or sd.Title like '%CIMS-MO08252525%' or sd.ProbDescription like '%CIMS-MO08252525%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 786533 are ;{5=Shipment Dispatched} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787582 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
3
SEVERE: Next possible states for 787507 are ;{73=SPOC Self Assign} 3
SEVERE: Next possible states for 787212 are ;{73=SPOC Self Assign} 3
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787573 and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC
3
SEVERE: Next possible states for 786168 are ;{75=Assigned to Logistic Workgroup} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2048 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2048) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786796 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
3
SEVERE: Next possible states for 787059 are ;{73=SPOC Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787583 and ( SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 ) order by ProblemID DESC
3
SEVERE: Next possible states for 784968 are ;{76=Logistic Self Assign} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786869 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786530 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
3
SEVERE: Next possible states for 786819 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign} 3
SEVERE: Next possible states for 787291 are ;{70=Card Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location} 3
SEVERE: Next possible states for 784990 are ;{75=Assigned to Logistic Workgroup} 3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2048 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2048) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252387%' or sd.Title like '%CIMS-MO08252387%' or sd.ProbDescription like '%CIMS-MO08252387%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254286%' or sd.Title like '%CIMS-MO08254286%' or sd.ProbDescription like '%CIMS-MO08254286%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC
3
SEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254543%' or sd.Title like '%CIMS-MO08254543%' or sd.ProbDescription like '%CIMS-MO08254543%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC
3
SEVERE: Next possible states for 786429 are ;{70=Card Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location} 3
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where ProblemID=sd.ProblemID and userId = 2270),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'') AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus, state.color AS Color,'Feedback Rating' as FeedbackRating ,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER,sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =2 AND user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ( SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 ) order by ProblemID DESC
2
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786090 and ( SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 ) order by ProblemID DESC
2
ERROR [ITSM.log] Next possible states for 787663 are ;{129=Retry Remove hold Purchase}
2
ERROR [ITSM.log] Next possible states for 532208 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
2
ERROR [ITSM.log] Next possible states for 787288 are ;{78=Branch Approved, 79=Branch Rejected}
2
SEVERE: In CallableProceduresTimer.java ***** Error writing file 'E:\tempDB\MYCF04.tmp' (Errcode: 28 - No space left on device) 2
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08253918%' or sd.Title like '%CIMS-MO08253918%' or sd.ProbDescription like '%CIMS-MO08253918%')) and (SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 or groupid in (622,159,721,722,723,138,618) ))) order by ProblemID DESC
2
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787292 and ( SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 ) order by ProblemID DESC
2
ERROR [ITSM.log] Next possible states for 787382 are ;{78=Branch Approved, 79=Branch Rejected}
2
ERROR [ITSM.log] Next possible states for 779431 are ;{}
2
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254601%' or sd.Title like '%CIMS-MO08254601%' or sd.ProbDescription like '%CIMS-MO08254601%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
2
ERROR [ITSM.log] Next possible states for 787471 are ;{78=Branch Approved, 79=Branch Rejected}
2
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 1962 OR Owner = 1962 OR ( ApprovalManager = 1962 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 1962 ) OR ProxySubmittedBy = 1962 ) and ( SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 ) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254932%' or sd.Title like '%CIMS-MO08254932%' or sd.ProbDescription like '%CIMS-MO08254932%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255032%' or sd.Title like '%CIMS-MO08255032%' or sd.ProbDescription like '%CIMS-MO08255032%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255032%' or sd.Title like '%CIMS-MO08255032%' or sd.ProbDescription like '%CIMS-MO08255032%'))))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786882 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Next possible states for 786686 are ;{76=Logistic Self Assign}
1
ERROR [ITSM.log] Next possible states for 786944 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255282%' or sd.Title like '%CIMS-MO08255282%' or sd.ProbDescription like '%CIMS-MO08255282%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 782025 are ;{69=Consignment Lost, 27=Delivery Acknowledgement}
1
ERROR [ITSM.log] Next possible states for 787299 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254434%' or sd.Title like '%CIMS-MO08254434%' or sd.ProbDescription like '%CIMS-MO08254434%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO07259929%' or sd.Title like '%CIMS-MO07259929%' or sd.ProbDescription like '%CIMS-MO07259929%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786449 are ;{}
1
ERROR [ITSM.log] Next possible states for 786332 are ;{65=Dispatch On Hold, 82=Generate Invoice}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-BR08250013%' or sd.Title like '%CIMS-BR08250013%' or sd.ProbDescription like '%CIMS-BR08250013%')) and (SubmittedBy=74 or Owner=74 or ApprovalManager=74 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=74) or ProxySubmittedBy=74)) or ((((sd.RequestID like '%CIMS-BR08250013%' or sd.Title like '%CIMS-BR08250013%' or sd.ProbDescription like '%CIMS-BR08250013%'))))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 787475 are ;{70=Card Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252377%' or sd.Title like '%CIMS-MO08252377%' or sd.ProbDescription like '%CIMS-MO08252377%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255034%' or sd.Title like '%CIMS-MO08255034%' or sd.ProbDescription like '%CIMS-MO08255034%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255034%' or sd.Title like '%CIMS-MO08255034%' or sd.ProbDescription like '%CIMS-MO08255034%'))))) order by ProblemID DESC
1
ERROR [teckno.log] In CallableProceduresTimer.java ***** Error writing file 'E:\tempDB\MY3E10.tmp' (Errcode: 28 - No space left on device)
1
ERROR [ITSM.log] Next possible states for 785660 are ;{76=Logistic Self Assign}
1
ERROR [ITSM.log] Next possible states for 787371 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Next possible states for 785812 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255202%' or sd.Title like '%CIMS-MO08255202%' or sd.ProbDescription like '%CIMS-MO08255202%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254370%' or sd.Title like '%CIMS-MO08254370%' or sd.ProbDescription like '%CIMS-MO08254370%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787259 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 787573 are ;{76=Logistic Self Assign}
1
ERROR [ITSM.log] Next possible states for 781368 are ;{}
1
ERROR [ITSM.log] Next possible states for 787347 are ;{76=Logistic Self Assign}
1
ERROR [ITSM.log] Next possible states for 780510 are ;{}
1
ERROR [ITSM.log] Next possible states for 787418 are ;{78=Branch Approved, 79=Branch Rejected}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255033%' or sd.Title like '%CIMS-MO08255033%' or sd.ProbDescription like '%CIMS-MO08255033%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255033%' or sd.Title like '%CIMS-MO08255033%' or sd.ProbDescription like '%CIMS-MO08255033%'))))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786872 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254469%' or sd.Title like '%CIMS-MO08254469%' or sd.ProbDescription like '%CIMS-MO08254469%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254133%' or sd.Title like '%CIMS-MO08254133%' or sd.ProbDescription like '%CIMS-MO08254133%')) and (SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 or groupid in (622,159,721,722,723,138,618) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 779988 are ;{}
1
ERROR [ITSM.log] Next possible states for 786346 are ;{}
1
ERROR [ITSM.log] Next possible states for 786819 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Next possible states for 785961 are ;{75=Assigned to Logistic Workgroup}
1
ERROR [ITSM.log] Next possible states for 786553 are ;{}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254126%' or sd.Title like '%CIMS-MO08254126%' or sd.ProbDescription like '%CIMS-MO08254126%')) and (SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 or groupid in (622,159,721,722,723,138,618) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786190 are ;{76=Logistic Self Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786643 and ( SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 787091 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787922 and ( SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786449 are ;{65=Dispatch On Hold, 82=Generate Invoice}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252412%' or sd.Title like '%CIMS-MO08252412%' or sd.ProbDescription like '%CIMS-MO08252412%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787020 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786677 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254411%' or sd.Title like '%CIMS-MO08254411%' or sd.ProbDescription like '%CIMS-MO08254411%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 781713 are ;{65=Dispatch On Hold, 82=Generate Invoice}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786522 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 783365 are ;{}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 72 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 72) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08250050%' or sd.Title like '%CIMS-MO08250050%' or sd.ProbDescription like '%CIMS-MO08250050%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786926 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786854 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 787302 are ;{65=Dispatch On Hold, 82=Generate Invoice}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787025 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785663 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 781314 are ;{}
1
ERROR [ITSM.log] Next possible states for 786202 are ;{}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786542 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786813 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787740 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
1
ERROR [stderr] Exception in thread "xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\apps.war\]-0" java.lang.IllegalMonitorStateException
1
ERROR [ITSM.log] Next possible states for 786733 are ;{}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255510%' or sd.Title like '%CIMS-MO08255510%' or sd.ProbDescription like '%CIMS-MO08255510%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 785298 are ;{}
1
ERROR [ITSM.log] Next possible states for 782987 are ;{}
1
ERROR [ITSM.log] Next possible states for 787276 are ;{65=Dispatch On Hold, 82=Generate Invoice}
1
ERROR [ITSM.log] Next possible states for 787527 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Next possible states for 787339 are ;{75=Assigned to Logistic Workgroup}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255246%' or sd.Title like '%CIMS-MO08255246%' or sd.ProbDescription like '%CIMS-MO08255246%')) and (SubmittedBy=1690 or Owner=1690 or ApprovalManager=1690 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1690) or ProxySubmittedBy=1690 or groupid in (27,622,159,721,722,723,146) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 781665 are ;{}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785135 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254479%' or sd.Title like '%CIMS-MO08254479%' or sd.ProbDescription like '%CIMS-MO08254479%')) and (SubmittedBy=1690 or Owner=1690 or ApprovalManager=1690 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1690) or ProxySubmittedBy=1690 or groupid in (27,622,159,721,722,723,146) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786078 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Next possible states for 787034 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 422 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 422) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%MO08254323%' or sd.Title like '%MO08254323%' or sd.ProbDescription like '%MO08254323%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 784620 are ;{}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08250751%' or sd.Title like '%CIMS-MO08250751%' or sd.ProbDescription like '%CIMS-MO08250751%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC
1
ERROR [teckno.log] In CallableProceduresTimer.java ***** Error writing file 'E:\tempDB\MY49A2.tmp' (Errcode: 28 - No space left on device)
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 54 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 54) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%120201-S4-MVB-Kochi%' or sd.Title like '%120201-S4-MVB-Kochi%' or sd.ProbDescription like '%120201-S4-MVB-Kochi%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 422 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 422) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787208 and ( SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 787471 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786907 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2274 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2274) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2274 OR Owner = 2274 OR ( ApprovalManager = 2274 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2274 ) OR ProxySubmittedBy = 2274 ) and ( SubmittedBy=2274 or Owner=2274 or ApprovalManager=2274 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2274) or ProxySubmittedBy=2274 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786266 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787505 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 785919 are ;{73=SPOC Self Assign}
1
ERROR [ITSM.log] Next possible states for 787377 are ;{65=Dispatch On Hold, 82=Generate Invoice}
1
ERROR [ITSM.log] Next possible states for 787143 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
1
ERROR [ITSM.log] Next possible states for 786461 are ;{78=Branch Approved, 79=Branch Rejected}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254820%' or sd.Title like '%CIMS-MO08254820%' or sd.ProbDescription like '%CIMS-MO08254820%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC
1
ERROR [ITSM.log] Next possible states for 786737 are ;{75=Assigned to Logistic Workgroup}
1
ERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785627 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC
1
Only the 100 last errors are displayed
DateRequestError
8/19/25 4:03:26 PM ERROR:  at org.jboss.threads.JBossThread.run(JBossThread.java:485)
8/19/25 4:03:26 PM ERROR [stderr]  at org.jboss.threads.JBossThread.run(JBossThread.java:485)
8/19/25 4:03:27 PM/getTicketRecords.do ajax POSTSEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime  , sd.CreationTime AS CreationTime,state.StateName AS  Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2158 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID a
8/19/25 4:03:27 PM/getTicketRecords.do ajax POSTSEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime  , sd.CreationTime AS CreationTime,state.StateName AS  Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2158 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID a
8/19/25 4:03:27 PM/getTicketRecords.do ajax POSTSEVERE: Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime  , sd.CreationTime AS CreationTime,state.StateName AS  Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2158 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID a
8/19/25 4:03:27 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Final List view Query =SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime  , sd.CreationTime AS CreationTime,state.StateName AS  Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2158 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.Pr
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 677921 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 677921 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 677921 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 677921 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 532208 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 532208 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 532208 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 532208 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 494432 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 494432 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 494432 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 494432 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 484602 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 484602 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 484602 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:31 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 484602 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 450034 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 450034 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 450034 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 450034 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 408934 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 408934 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 408934 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 408934 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 403650 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 403650 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 403650 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 403650 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 396742 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 396742 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 396742 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 396742 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 392274 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 392274 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 392274 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 392274 are ;{12=Initiate Dispatch, 77=Logistic Re-Assign, 13=Reassign Stock Location}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 391580 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 391580 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTSEVERE: Next possible states for 391580 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:32 PM/getTicketRecords.do ajax POSTERROR [ITSM.log] Next possible states for 391580 are ;{41=Approve Without Discount, 71=SPOC Rejected, 74=SPOC Self Re-Assign}
8/19/25 4:03:33 PM ERROR: Exception in thread "Weld Thread Pool -- 8" java.lang.IllegalMonitorStateException
8/19/25 4:03:33 PM ERROR: Exception in thread "Weld Thread Pool -- 8" java.lang.IllegalMonitorStateException
8/19/25 4:03:33 PM ERROR [stderr] Exception in thread "Weld Thread Pool -- 8" java.lang.IllegalMonitorStateException
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.locks.ReentrantLock$Sync.tryRelease(ReentrantLock.java:151)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.locks.ReentrantLock$Sync.tryRelease(ReentrantLock.java:151)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.locks.ReentrantLock$Sync.tryRelease(ReentrantLock.java:151)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.locks.AbstractQueuedSynchronizer.release(AbstractQueuedSynchronizer.java:1261)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.locks.AbstractQueuedSynchronizer.release(AbstractQueuedSynchronizer.java:1261)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.locks.AbstractQueuedSynchronizer.release(AbstractQueuedSynchronizer.java:1261)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.locks.ReentrantLock.unlock(ReentrantLock.java:457)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.locks.ReentrantLock.unlock(ReentrantLock.java:457)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.locks.ReentrantLock.unlock(ReentrantLock.java:457)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:449)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:449)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:449)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
8/19/25 4:03:33 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
8/19/25 4:03:33 PM ERROR [stderr]  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
8/19/25 4:03:33 PM ERROR:  at java.lang.Thread.run(Thread.java:748)
8/19/25 4:03:33 PM ERROR:  at java.lang.Thread.run(Thread.java:748)
8/19/25 4:03:33 PM ERROR [stderr]  at java.lang.Thread.run(Thread.java:748)
8/19/25 4:03:33 PM ERROR:  at org.jboss.threads.JBossThread.run(JBossThread.java:485)
8/19/25 4:03:33 PM ERROR:  at org.jboss.threads.JBossThread.run(JBossThread.java:485)
8/19/25 4:03:33 PM ERROR [stderr]  at org.jboss.threads.JBossThread.run(JBossThread.java:485)
8/19/25 4:03:36 PM ERROR: Exception in thread "pool-16-thread-1" java.lang.IllegalMonitorStateException
8/19/25 4:03:36 PM ERROR: Exception in thread "pool-16-thread-1" java.lang.IllegalMonitorStateException
8/19/25 4:03:36 PM ERROR [stderr] Exception in thread "pool-16-thread-1" java.lang.IllegalMonitorStateException
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.signal(AbstractQueuedSynchronizer.java:1939)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.signal(AbstractQueuedSynchronizer.java:1939)
8/19/25 4:03:36 PM ERROR [stderr]  at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.signal(AbstractQueuedSynchronizer.java:1939)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1103)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1103)
8/19/25 4:03:36 PM ERROR [stderr]  at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1103)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
8/19/25 4:03:36 PM ERROR [stderr]  at java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
8/19/25 4:03:36 PM ERROR [stderr]  at java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
8/19/25 4:03:36 PM ERROR [stderr]  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
8/19/25 4:03:36 PM ERROR:  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
8/19/25 4:03:36 PM ERROR [stderr]  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
8/19/25 4:03:36 PM ERROR:  at java.lang.Thread.run(Thread.java:748)
8/19/25 4:03:36 PM ERROR:  at java.lang.Thread.run(Thread.java:748)
8/19/25 4:03:36 PM ERROR [stderr]  at java.lang.Thread.run(Thread.java:748)

Current requests Current requests

None

System information System information

Execute the garbage collector Execute the garbage collector     Generate a heap dump Generate a heap dump     View memory histogram View memory histogram     Invalidate http sessions Invalidate http sessions     View http sessions View http sessions
     View deployment descriptor View deployment descriptor     MBeans MBeans     View OS processes View OS processes     JNDI tree JNDI tree     Opened jdbc connections Opened jdbc connections     Database Database
Host: PRODCIMSAPP1@10.101.12.56
Java memory used: graph7,012 Mb / 12,288 Mb    ++++++++++++
Nb of http sessions: graph44
Nb of active threads
(current http requests):
graph0
Nb of active jdbc connections: graph0
Nb of used jdbc connections
(opened if no datasource):
graph2
% System CPUgraph6.90    ++++++++++++







      Details


OS: OS Windows Server 2012 R2, , amd64/64 (12 cores)
Java: Java(TM) SE Runtime Environment, 1.8.0_162-b12
JVM: Java HotSpot(TM) 64-Bit Server VM, 25.162-b12, mixed mode
PID of process: 6860
Server: Server WildFly Full 12.0.0.Final (WildFly Core 4.0.0.Final) - 2.0.0.Final
Webapp context: /SapphireIMS
Start: 8/19/25 10:49 AM
JVM arguments: -Dprogram.name=StartWebConsole.bat
-Xms12288M
-Xmx12288M
-XX:MetaspaceSize=96M
-XX:MaxMetaspaceSize=512m
-XX:+UseG1GC
-XX:+UseStringDeduplication
-Dfile.encoding=UTF-8
-Dsun.rmi.dgc.client.gcInterval=3600000
-Dsun.rmi.dgc.server.gcInterval=3600000
-Djava.net.preferIPv4Stack=true
-Dorg.jboss.resolver.warning=true
-Djboss.modules.system.pkgs=org.jboss.byteman
-Djboss.server.default.config=standalone.xml
-Dorg.jboss.boot.log.file=E:\SapphireIMS\WebManagement\standalone\log\server.log
-Dlogging.configuration=file:E:\SapphireIMS\WebManagement\standalone\configuration/logging.properties
-Djavamelody.storage-directory=E:\SapphireIMS\WebManagement\ApplicationReport
Mean age of http sessions (min): graph62
Memory: Non heap memory = 444 Mb (Perm Gen, Code Cache),
Buffered memory = 7 Mb,
Loaded classes = 44,339,
Garbage collection time = 80,631 ms,
Process cpu time = 18,112,843 ms,
Committed virtual memory = 13,920 Mb,
Free physical memory = 11,986 Mb,
Total physical memory = 36,863 Mb
Free disk space: 20,197 Mb
Usable disk space: 20,197 Mb
DataBase: java://MySqlIMS:
jdbc:mysql://10.101.13.58:3306/ims?zeroDateTimeBehavior=convertToNull&useOldAliasMetadataBehavior=true&autoReconnect=true
MySQL, 5.7.20-log
Driver JDBC:
MySQL-AB JDBC Driver, mysql-connector-java-5.1.18 ( Revision: tonci.grgin@oracle.com-20110930151701-jfj14ddfq48ifkfq )

java://MySqlIMSAgent:
jdbc:mysql://10.101.13.58:3306/ims?zeroDateTimeBehavior=convertToNull&useOldAliasMetadataBehavior=true&autoReconnect=true
MySQL, 5.7.20-log
Driver JDBC:
MySQL-AB JDBC Driver, mysql-connector-java-5.1.18 ( Revision: tonci.grgin@oracle.com-20110930151701-jfj14ddfq48ifkfq )
Dependencies:
Dependencies Dependencies

Threads Threads

Threads on PRODCIMSAPP1@10.101.12.56: Number = 160, Maximum = 253, Total started = 3,143       Details

ThreadDaemon ?PriorityStateExecuted methodCpu time (ms)User time (ms)Interrupt Kill
AMQP Connection 127.0.0.1:5671
java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
java.net.SocketInputStream.read(SocketInputStream.java:171)
java.net.SocketInputStream.read(SocketInputStream.java:141)
sun.security.ssl.InputRecord.readFully(InputRecord.java:465)
sun.security.ssl.InputRecord.read(InputRecord.java:503)
sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:983)
sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:940)
sun.security.ssl.AppInputStream.read(AppInputStream.java:105)
java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
java.io.BufferedInputStream.read(BufferedInputStream.java:265)
java.io.DataInputStream.readUnsignedByte(DataInputStream.java:288)
com.rabbitmq.client.impl.Frame.readFrom(Frame.java:91)
com.rabbitmq.client.impl.SocketFrameHandler.readFrame(SocketFrameHandler.java:164)
com.rabbitmq.client.impl.AMQConnection$MainLoop.run(AMQConnection.java:580)
java.lang.Thread.run(Thread.java:748)
AMQP Connection 127.0.0.1:5671
no 5 RUNNABLERUNNABLE java.net.SocketInputStream.socketRead0(Native Method) 15 15 Send a thread interrupt signal to AMQP Connection 127.0.0.1:5671. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread AMQP Connection 127.0.0.1:5671
AMQP Connection 127.0.0.1:5671
java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
java.net.SocketInputStream.read(SocketInputStream.java:171)
java.net.SocketInputStream.read(SocketInputStream.java:141)
sun.security.ssl.InputRecord.readFully(InputRecord.java:465)
sun.security.ssl.InputRecord.read(InputRecord.java:503)
sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:983)
sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:940)
sun.security.ssl.AppInputStream.read(AppInputStream.java:105)
java.io.BufferedInputStream.fill(BufferedInputStream.java:246)
java.io.BufferedInputStream.read(BufferedInputStream.java:265)
java.io.DataInputStream.readUnsignedByte(DataInputStream.java:288)
com.rabbitmq.client.impl.Frame.readFrom(Frame.java:91)
com.rabbitmq.client.impl.SocketFrameHandler.readFrame(SocketFrameHandler.java:164)
com.rabbitmq.client.impl.AMQConnection$MainLoop.run(AMQConnection.java:580)
java.lang.Thread.run(Thread.java:748)
AMQP Connection 127.0.0.1:5671
no 5 RUNNABLERUNNABLE java.net.SocketInputStream.socketRead0(Native Method) 15 15 Send a thread interrupt signal to AMQP Connection 127.0.0.1:5671. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread AMQP Connection 127.0.0.1:5671
Attach Listener yes 5 RUNNABLERUNNABLE   0 0 Send a thread interrupt signal to Attach Listener. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Attach Listener
ConnectionValidator
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2163)
org.jboss.jca.core.connectionmanager.pool.validator.ConnectionValidator$ConnectionValidatorRunner.run(ConnectionValidator.java:263)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
ConnectionValidator
yes 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to ConnectionValidator. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread ConnectionValidator
default Accept
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:101)
org.xnio.nio.WorkerThread.run(WorkerThread.java:532)
default Accept
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 7,578 3,531 Send a thread interrupt signal to default Accept. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default Accept
default I/O-1
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-1
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,390 4,312 Send a thread interrupt signal to default I/O-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-1
default I/O-11
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-11
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 4,250 3,578 Send a thread interrupt signal to default I/O-11. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-11
default I/O-12
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-12
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,562 4,250 Send a thread interrupt signal to default I/O-12. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-12
default I/O-13
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:101)
org.xnio.nio.WorkerThread.run(WorkerThread.java:532)
default I/O-13
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,625 4,546 Send a thread interrupt signal to default I/O-13. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-13
default I/O-14
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-14
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 6,390 4,875 Send a thread interrupt signal to default I/O-14. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-14
default I/O-16
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-16
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 4,656 3,562 Send a thread interrupt signal to default I/O-16. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-16
default I/O-17
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-17
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 6,187 4,625 Send a thread interrupt signal to default I/O-17. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-17
default I/O-18
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-18
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 4,578 3,593 Send a thread interrupt signal to default I/O-18. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-18
default I/O-19
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-19
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,421 4,062 Send a thread interrupt signal to default I/O-19. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-19
default I/O-21
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-21
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,171 4,000 Send a thread interrupt signal to default I/O-21. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-21
default I/O-22
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-22
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 4,875 3,781 Send a thread interrupt signal to default I/O-22. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-22
default I/O-23
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-23
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,250 3,953 Send a thread interrupt signal to default I/O-23. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-23
default I/O-7
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-7
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,484 4,046 Send a thread interrupt signal to default I/O-7. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-7
default I/O-8
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-8
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 7,375 5,578 Send a thread interrupt signal to default I/O-8. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-8
default I/O-9
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
org.xnio.nio.WorkerThread.run(WorkerThread.java:551)
default I/O-9
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 5,015 4,015 Send a thread interrupt signal to default I/O-9. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default I/O-9
default task-1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-1
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 424,859 400,968 Send a thread interrupt signal to default task-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-1
default task-10
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-10
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 455,484 432,843 Send a thread interrupt signal to default task-10. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-10
default task-11
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-11
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 494,265 466,750 Send a thread interrupt signal to default task-11. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-11
default task-12
java.util.zip.Deflater.deflateBytes(Native Method)
java.util.zip.Deflater.deflate(Deflater.java:444)
java.util.zip.Deflater.deflate(Deflater.java:366)
java.util.zip.DeflaterOutputStream.deflate(DeflaterOutputStream.java:251)
java.util.zip.DeflaterOutputStream.write(DeflaterOutputStream.java:211)
java.util.zip.GZIPOutputStream.write(GZIPOutputStream.java:145)
net.bull.javamelody.internal.model.CounterStorage$CounterOutputStream.write(CounterStorage.java:73)
java.io.ObjectOutputStream$BlockDataOutputStream.drain(ObjectOutputStream.java:1877)
java.io.ObjectOutputStream$BlockDataOutputStream.write(ObjectOutputStream.java:1841)
java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1534)
java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1509)
java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1432)
java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1178)
java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:348)
java.util.LinkedHashMap.internalWriteEntries(LinkedHashMap.java:333)
java.util.HashMap.writeObject(HashMap.java:1363)
sun.reflect.GeneratedMethodAccessor198.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
java.io.ObjectStreamClass.invokeWriteObject(ObjectStreamClass.java:1128)
java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1496)
java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1432)
java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1178)
java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1548)
java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1509)
java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1432)
java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1178)
java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:348)
java.util.concurrent.ConcurrentHashMap.writeObject(ConcurrentHashMap.java:1413)
sun.reflect.GeneratedMethodAccessor373.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
java.io.ObjectStreamClass.invokeWriteObject(ObjectStreamClass.java:1128)
java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1496)
java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1432)
java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1178)
java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1548)
java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1509)
java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1432)
java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1178)
java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:348)
net.bull.javamelody.internal.model.CounterStorage.writeToFile(CounterStorage.java:125)
net.bull.javamelody.internal.model.CounterStorage.writeToFile(CounterStorage.java:117)
net.bull.javamelody.internal.model.Counter.writeToFile(Counter.java:944)
net.bull.javamelody.internal.model.Collector.collectCounterRequestsAndErrorsData(Collector.java:772)
net.bull.javamelody.internal.model.Collector.collectCounterData(Collector.java:751)
net.bull.javamelody.internal.model.Collector.collect(Collector.java:363)
net.bull.javamelody.internal.model.Collector.collectWithoutErrors(Collector.java:329)
net.bull.javamelody.internal.model.Collector.collectLocalContextWithoutErrors(Collector.java:318)
net.bull.javamelody.internal.web.HtmlController.doHtml(HtmlController.java:98)
net.bull.javamelody.internal.web.MonitoringController.doCompressedHtml(MonitoringController.java:280)
net.bull.javamelody.internal.web.MonitoringController.doReportCore(MonitoringController.java:230)
net.bull.javamelody.internal.web.MonitoringController.doReport(MonitoringController.java:209)
net.bull.javamelody.internal.web.MonitoringController.doActionIfNeededAndReport(MonitoringController.java:163)
net.bull.javamelody.MonitoringFilter.doMonitoring(MonitoringFilter.java:408)
net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:206)
io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:67)
io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction$$Lambda$820/440899985.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
io.undertow.server.Connectors.executeRootHandler(Connectors.java:360)
io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1378)
java.lang.Thread.run(Thread.java:748)
default task-12
no 5 RUNNABLERUNNABLE java.util.zip.Deflater.deflateBytes(Native Method) 922,281 871,093 Send a thread interrupt signal to default task-12. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-12
default task-13
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-13
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 327,843 311,343 Send a thread interrupt signal to default task-13. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-13
default task-14
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-14
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 885,781 837,781 Send a thread interrupt signal to default task-14. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-14
default task-15
java.util.zip.Inflater.inflateBytes(Native Method)
java.util.zip.Inflater.inflate(Inflater.java:259)
java.util.zip.InflaterInputStream.read(InflaterInputStream.java:152)
java.util.zip.GZIPInputStream.read(GZIPInputStream.java:117)
java.io.ObjectInputStream$PeekInputStream.read(ObjectInputStream.java:2653)
java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2669)
java.io.ObjectInputStream$BlockDataInputStream.readUTFBody(ObjectInputStream.java:3416)
java.io.ObjectInputStream$BlockDataInputStream.readUTF(ObjectInputStream.java:3216)
java.io.ObjectInputStream.readString(ObjectInputStream.java:1896)
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1558)
java.io.ObjectInputStream.readObject(ObjectInputStream.java:427)
java.util.HashMap.readObject(HashMap.java:1407)
sun.reflect.GeneratedMethodAccessor195.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1158)
java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:2169)
java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2060)
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1567)
java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:2278)
java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:2202)
java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2060)
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1567)
java.io.ObjectInputStream.readObject(ObjectInputStream.java:427)
java.util.concurrent.ConcurrentHashMap.readObject(ConcurrentHashMap.java:1445)
sun.reflect.GeneratedMethodAccessor196.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1158)
java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:2169)
java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2060)
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1567)
java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:2278)
java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:2202)
java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2060)
java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1567)
java.io.ObjectInputStream.readObject(ObjectInputStream.java:427)
net.bull.javamelody.internal.model.CounterStorage.readFromFile(CounterStorage.java:156)
net.bull.javamelody.internal.model.CounterStorage.readFromFile(CounterStorage.java:145)
net.bull.javamelody.internal.model.Counter.readFromFile(Counter.java:952)
net.bull.javamelody.internal.model.PeriodCounterFactory.getDayCounterAtDate(PeriodCounterFactory.java:61)
net.bull.javamelody.internal.model.PeriodCounterFactory.addRequestsAndErrorsForRange(PeriodCounterFactory.java:115)
net.bull.javamelody.internal.model.PeriodCounterFactory.getWeekCounter(PeriodCounterFactory.java:86)
net.bull.javamelody.internal.model.Collector.getRangeCounter(Collector.java:271)
net.bull.javamelody.internal.model.Collector.getRangeCounters(Collector.java:254)
net.bull.javamelody.internal.model.Collector.getRangeCountersToBeDisplayed(Collector.java:289)
net.bull.javamelody.internal.web.html.HtmlCoreReport.toHtml(HtmlCoreReport.java:104)
net.bull.javamelody.internal.web.html.HtmlReport.toHtml(HtmlReport.java:101)
net.bull.javamelody.internal.web.HtmlController.doHtml(HtmlController.java:107)
net.bull.javamelody.internal.web.MonitoringController.doCompressedHtml(MonitoringController.java:280)
net.bull.javamelody.internal.web.MonitoringController.doReportCore(MonitoringController.java:230)
net.bull.javamelody.internal.web.MonitoringController.doReport(MonitoringController.java:209)
net.bull.javamelody.internal.web.MonitoringController.doActionIfNeededAndReport(MonitoringController.java:163)
net.bull.javamelody.MonitoringFilter.doMonitoring(MonitoringFilter.java:408)
net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:206)
io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:67)
io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction$$Lambda$820/440899985.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
io.undertow.server.Connectors.executeRootHandler(Connectors.java:360)
io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1378)
java.lang.Thread.run(Thread.java:748)
default task-15
no 5 RUNNABLERUNNABLE java.util.zip.Inflater.inflateBytes(Native Method) 655,015 621,312 Send a thread interrupt signal to default task-15. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-15
default task-16
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-16
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 219,859 207,468 Send a thread interrupt signal to default task-16. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-16
default task-17
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-17
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 987,687 935,281 Send a thread interrupt signal to default task-17. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-17
default task-19
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-19
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 793,328 756,218 Send a thread interrupt signal to default task-19. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-19
default task-2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-2
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 573,765 541,765 Send a thread interrupt signal to default task-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-2
default task-21
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-21
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 368,515 351,015 Send a thread interrupt signal to default task-21. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-21
default task-22
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-22
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 682,375 647,046 Send a thread interrupt signal to default task-22. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-22
default task-23
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-23
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 602,796 568,656 Send a thread interrupt signal to default task-23. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-23
default task-24
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-24
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 803,703 763,750 Send a thread interrupt signal to default task-24. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-24
default task-26
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-26
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 145,031 137,937 Send a thread interrupt signal to default task-26. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-26
default task-27
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-27
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 857,187 808,453 Send a thread interrupt signal to default task-27. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-27
default task-28
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-28
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 431,062 409,140 Send a thread interrupt signal to default task-28. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-28
default task-29
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-29
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 252,500 236,953 Send a thread interrupt signal to default task-29. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-29
default task-3
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-3
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 357,531 336,843 Send a thread interrupt signal to default task-3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-3
default task-30
java.lang.Thread.dumpThreads(Native Method)
java.lang.Thread.getAllStackTraces(Thread.java:1610)
net.bull.javamelody.internal.model.JavaInformations.buildThreadInformationsList(JavaInformations.java:327)
net.bull.javamelody.internal.model.JavaInformations.<init>(JavaInformations.java:202)
net.bull.javamelody.internal.web.MonitoringController.doActionIfNeededAndReport(MonitoringController.java:158)
net.bull.javamelody.MonitoringFilter.doMonitoring(MonitoringFilter.java:408)
net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:206)
io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:67)
io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68)
io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction$$Lambda$820/440899985.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1526)
org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction$$Lambda$822/871751491.call(Unknown Source)
io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
io.undertow.server.Connectors.executeRootHandler(Connectors.java:360)
io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1985)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1487)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1378)
java.lang.Thread.run(Thread.java:748)
default task-30
no 5 RUNNABLERUNNABLE java.lang.Thread.dumpThreads(Native Method) 601,812 571,328 Send a thread interrupt signal to default task-30. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-30
default task-4
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-4
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 415,453 394,250 Send a thread interrupt signal to default task-4. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-4
default task-5
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1422)
java.lang.Thread.run(Thread.java:748)
default task-5
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 115,937 111,343 Send a thread interrupt signal to default task-5. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-5
default task-6
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-6
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 411,078 389,843 Send a thread interrupt signal to default task-6. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-6
default task-7
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-7
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 475,203 449,500 Send a thread interrupt signal to default task-7. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-7
default task-8
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
default task-8
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 563,703 532,390 Send a thread interrupt signal to default task-8. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread default task-8
DefaultQuartzScheduler_QuartzSchedulerThread
java.lang.Object.wait(Native Method)
org.quartz.core.QuartzSchedulerThread.run(QuartzSchedulerThread.java:411)
DefaultQuartzScheduler_QuartzSchedulerThread
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 140 140 Send a thread interrupt signal to DefaultQuartzScheduler_QuartzSchedulerThread. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_QuartzSchedulerThread
DefaultQuartzScheduler_Worker-1
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-1
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 156 140 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-1
DefaultQuartzScheduler_Worker-10
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-10
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 109 109 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-10. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-10
DefaultQuartzScheduler_Worker-2
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-2
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 171 171 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-2
DefaultQuartzScheduler_Worker-3
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-3
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 125 109 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-3
DefaultQuartzScheduler_Worker-4
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-4
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 140 140 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-4. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-4
DefaultQuartzScheduler_Worker-5
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-5
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 187 156 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-5. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-5
DefaultQuartzScheduler_Worker-6
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-6
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 171 171 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-6. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-6
DefaultQuartzScheduler_Worker-7
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-7
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 78 78 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-7. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-7
DefaultQuartzScheduler_Worker-8
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-8
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 109 78 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-8. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-8
DefaultQuartzScheduler_Worker-9
java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
DefaultQuartzScheduler_Worker-9
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 125 93 Send a thread interrupt signal to DefaultQuartzScheduler_Worker-9. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DefaultQuartzScheduler_Worker-9
DeploymentScanner-threads - 1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836)
java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:870)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2083)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
DeploymentScanner-threads - 1
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 6,375 5,093 Send a thread interrupt signal to DeploymentScanner-threads - 1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DeploymentScanner-threads - 1
DeploymentScanner-threads - 2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1088)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
DeploymentScanner-threads - 2
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 3,437 3,343 Send a thread interrupt signal to DeploymentScanner-threads - 2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DeploymentScanner-threads - 2
DeploymentScanner-threads - 3
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836)
java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:870)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2083)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
DeploymentScanner-threads - 3
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 15 15 Send a thread interrupt signal to DeploymentScanner-threads - 3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DeploymentScanner-threads - 3
DeploymentScanner-threads - 3
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1088)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
DeploymentScanner-threads - 3
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to DeploymentScanner-threads - 3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DeploymentScanner-threads - 3
DestroyJavaVM no 5 RUNNABLERUNNABLE   859 796 Send a thread interrupt signal to DestroyJavaVM. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread DestroyJavaVM
expiration-thread--p3-t1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
org.wildfly.clustering.service.concurrent.ClassLoaderThreadFactory.lambda$newThread$0(ClassLoaderThreadFactory.java:47)
org.wildfly.clustering.service.concurrent.ClassLoaderThreadFactory$$Lambda$784/1682832668.run(Unknown Source)
java.lang.Thread.run(Thread.java:748)
expiration-thread--p3-t1
yes 1 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to expiration-thread--p3-t1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread expiration-thread--p3-t1
Finalizer
java.lang.Object.wait(Native Method)
java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143)
java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:164)
java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java:212)
Finalizer
yes 8 WAITINGWAITING java.lang.Object.wait(Native Method) 3,578 828 Send a thread interrupt signal to Finalizer. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Finalizer
IdleRemover
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
IdleRemover
yes 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to IdleRemover. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread IdleRemover
javamelody SapphireIMS
java.lang.Object.wait(Native Method)
java.util.TimerThread.mainLoop(Timer.java:552)
java.util.TimerThread.run(Timer.java:505)
javamelody SapphireIMS
yes 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 160,734 150,218 Send a thread interrupt signal to javamelody SapphireIMS. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread javamelody SapphireIMS
javamelody SapphireWS
java.lang.Object.wait(Native Method)
java.util.TimerThread.mainLoop(Timer.java:552)
java.util.TimerThread.run(Timer.java:505)
javamelody SapphireWS
yes 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 6,406 3,906 Send a thread interrupt signal to javamelody SapphireWS. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread javamelody SapphireWS
JCA PoolFiller
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:502)
org.jboss.jca.core.connectionmanager.pool.mcp.PoolFiller.run(PoolFiller.java:107)
java.lang.Thread.run(Thread.java:748)
JCA PoolFiller
yes 5 WAITINGWAITING java.lang.Object.wait(Native Method) 62 62 Send a thread interrupt signal to JCA PoolFiller. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread JCA PoolFiller
management Accept
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:101)
org.xnio.nio.WorkerThread.run(WorkerThread.java:532)
management Accept
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 0 0 Send a thread interrupt signal to management Accept. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread management Accept
management I/O-1
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:101)
org.xnio.nio.WorkerThread.run(WorkerThread.java:532)
management I/O-1
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 0 0 Send a thread interrupt signal to management I/O-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread management I/O-1
management I/O-2
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method)
sun.nio.ch.WindowsSelectorImpl$SubSelector.poll(WindowsSelectorImpl.java:296)
sun.nio.ch.WindowsSelectorImpl$SubSelector.access$400(WindowsSelectorImpl.java:278)
sun.nio.ch.WindowsSelectorImpl.doSelect(WindowsSelectorImpl.java:159)
sun.nio.ch.SelectorImpl.lockAndDoSelect(SelectorImpl.java:86)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:97)
sun.nio.ch.SelectorImpl.select(SelectorImpl.java:101)
org.xnio.nio.WorkerThread.run(WorkerThread.java:532)
management I/O-2
no 5 RUNNABLERUNNABLE sun.nio.ch.WindowsSelectorImpl$SubSelector.poll0(Native Method) 0 0 Send a thread interrupt signal to management I/O-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread management I/O-2
MSC service thread 1-3
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
MSC service thread 1-3
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 2,531 1,859 Send a thread interrupt signal to MSC service thread 1-3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread MSC service thread 1-3
MSC service thread 1-4
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
MSC service thread 1-4
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 1,875 1,609 Send a thread interrupt signal to MSC service thread 1-4. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread MSC service thread 1-4
MSC service thread 1-7
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
MSC service thread 1-7
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 4,578 3,921 Send a thread interrupt signal to MSC service thread 1-7. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread MSC service thread 1-7
MSC service thread 1-8
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
MSC service thread 1-8
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 1,500 1,375 Send a thread interrupt signal to MSC service thread 1-8. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread MSC service thread 1-8
Periodic Recovery
java.lang.Object.wait(Native Method)
com.arjuna.ats.internal.arjuna.recovery.PeriodicRecovery.doPeriodicWait(PeriodicRecovery.java:678)
com.arjuna.ats.internal.arjuna.recovery.PeriodicRecovery.run(PeriodicRecovery.java:398)
Periodic Recovery
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 15 15 Send a thread interrupt signal to Periodic Recovery. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Periodic Recovery
pool-10-thread-2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
pool-10-thread-2
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to pool-10-thread-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread pool-10-thread-2
pool-13-thread-2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
pool-13-thread-2
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to pool-13-thread-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread pool-13-thread-2
pool-1501-thread-1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill(SynchronousQueue.java:460)
java.util.concurrent.SynchronousQueue$TransferStack.transfer(SynchronousQueue.java:362)
java.util.concurrent.SynchronousQueue.poll(SynchronousQueue.java:941)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1073)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
pool-1501-thread-1
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 78 78 Send a thread interrupt signal to pool-1501-thread-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread pool-1501-thread-1
pool-1503-thread-1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.SynchronousQueue$TransferStack.awaitFulfill(SynchronousQueue.java:460)
java.util.concurrent.SynchronousQueue$TransferStack.transfer(SynchronousQueue.java:362)
java.util.concurrent.SynchronousQueue.poll(SynchronousQueue.java:941)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1073)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
pool-1503-thread-1
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to pool-1503-thread-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread pool-1503-thread-1
pool-16-thread-2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
pool-16-thread-2
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to pool-16-thread-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread pool-16-thread-2
Reference Handler
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:502)
java.lang.ref.Reference.tryHandlePending(Reference.java:191)
java.lang.ref.Reference$ReferenceHandler.run(Reference.java:153)
Reference Handler
yes 10 WAITINGWAITING java.lang.Object.wait(Native Method) 859 718 Send a thread interrupt signal to Reference Handler. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Reference Handler
Reference Reaper
java.lang.Object.wait(Native Method)
java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:143)
java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:164)
org.jboss.modules.ref.References$ReaperThread.run(References.java:64)
Reference Reaper
yes 5 WAITINGWAITING java.lang.Object.wait(Native Method) 0 0 Send a thread interrupt signal to Reference Reaper. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Reference Reaper
ServerService Thread Pool -- 1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1088)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
ServerService Thread Pool -- 1
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to ServerService Thread Pool -- 1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread ServerService Thread Pool -- 1
ServerService Thread Pool -- 33
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1093)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
ServerService Thread Pool -- 33
no 5 TIMED_WAITINGTIMED_WAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to ServerService Thread Pool -- 33. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread ServerService Thread Pool -- 33
ServerService Thread Pool -- 62
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1088)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
ServerService Thread Pool -- 62
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to ServerService Thread Pool -- 62. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread ServerService Thread Pool -- 62
ServerService Thread Pool -- 79
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:1088)
java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take(ScheduledThreadPoolExecutor.java:809)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
ServerService Thread Pool -- 79
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 15 0 Send a thread interrupt signal to ServerService Thread Pool -- 79. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread ServerService Thread Pool -- 79
ServerService Thread Pool -- 8
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1410)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
ServerService Thread Pool -- 8
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 93 93 Send a thread interrupt signal to ServerService Thread Pool -- 8. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread ServerService Thread Pool -- 8
Signal Dispatcher yes 9 RUNNABLERUNNABLE   0 0 Send a thread interrupt signal to Signal Dispatcher. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Signal Dispatcher
taskExecutor-10
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-10
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 375 359 Send a thread interrupt signal to taskExecutor-10. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-10
taskExecutor-11
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-11
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 453 421 Send a thread interrupt signal to taskExecutor-11. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-11
taskExecutor-12
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-12
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 281 250 Send a thread interrupt signal to taskExecutor-12. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-12
taskExecutor-13
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-13
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 312 281 Send a thread interrupt signal to taskExecutor-13. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-13
taskExecutor-14
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-14
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 343 328 Send a thread interrupt signal to taskExecutor-14. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-14
taskExecutor-16
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-16
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 484 468 Send a thread interrupt signal to taskExecutor-16. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-16
taskExecutor-17
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-17
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 453 453 Send a thread interrupt signal to taskExecutor-17. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-17
taskExecutor-18
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-18
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 296 250 Send a thread interrupt signal to taskExecutor-18. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-18
taskExecutor-19
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-19
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 359 359 Send a thread interrupt signal to taskExecutor-19. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-19
taskExecutor-2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-2
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 312 296 Send a thread interrupt signal to taskExecutor-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-2
taskExecutor-21
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-21
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to taskExecutor-21. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-21
taskExecutor-22
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-22
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to taskExecutor-22. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-22
taskExecutor-23
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-23
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to taskExecutor-23. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-23
taskExecutor-24
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-24
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to taskExecutor-24. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-24
taskExecutor-3
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-3
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 437 421 Send a thread interrupt signal to taskExecutor-3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-3
taskExecutor-4
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-4
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 187 171 Send a thread interrupt signal to taskExecutor-4. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-4
taskExecutor-5
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-5
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 484 468 Send a thread interrupt signal to taskExecutor-5. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-5
taskExecutor-6
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-6
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 437 406 Send a thread interrupt signal to taskExecutor-6. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-6
taskExecutor-7
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-7
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 390 375 Send a thread interrupt signal to taskExecutor-7. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-7
taskExecutor-9
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
taskExecutor-9
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 375 375 Send a thread interrupt signal to taskExecutor-9. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread taskExecutor-9
Thread-100
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Inventory.SMDataPopulate.run(SMDataPopulate.java:110)
Thread-100
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 203 156 Send a thread interrupt signal to Thread-100. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-100
Thread-101
java.lang.Thread.sleep(Native Method)
com.tkd.sims.ADDM.RelationShipMapper.run(RelationShipMapper.java:302)
Thread-101
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 93 31 Send a thread interrupt signal to Thread-101. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-101
Thread-102
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Performance.PerformanceProcessThread.run(PerformanceProcessThread.java:135)
Thread-102
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 312 281 Send a thread interrupt signal to Thread-102. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-102
Thread-104
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Performance.LateArrvMetrics.run(LateArrvMetrics.java:196)
Thread-104
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-104. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-104
Thread-105
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Performance.GenProActiveAlarm.run(GenProActiveAlarm.java:329)
Thread-105
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 31 31 Send a thread interrupt signal to Thread-105. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-105
Thread-126
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method)
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus(WindowsNativeDispatcher.java:1007)
sun.nio.fs.WindowsWatchService$Poller.run(WindowsWatchService.java:586)
java.lang.Thread.run(Thread.java:748)
Thread-126
yes 5 RUNNABLERUNNABLE sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method) 0 0 Send a thread interrupt signal to Thread-126. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-126
Thread-127
java.lang.Thread.sleep(Native Method)
com.tkd.sims.agent.processengine.discovery.DiscoveryTopicThread.run(DiscoveryTopicThread.java:62)
Thread-127
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 140 93 Send a thread interrupt signal to Thread-127. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-127
Thread-130
java.lang.Thread.sleep(Native Method)
com.tkd.sims.agent.jobprocessing.UpdateIMOperationThread.run(UpdateIMOperationThread.java:48)
Thread-130
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-130. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-130
Thread-158
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method)
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus(WindowsNativeDispatcher.java:1007)
sun.nio.fs.WindowsWatchService$Poller.run(WindowsWatchService.java:586)
java.lang.Thread.run(Thread.java:748)
Thread-158
yes 5 RUNNABLERUNNABLE sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method) 125 0 Send a thread interrupt signal to Thread-158. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-158
Thread-159
java.lang.Thread.sleep(Native Method)
com.sapphire.security.DefaultTokenStore$ReaperThread.run(DefaultTokenStore.java:102)
Thread-159
yes 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-159. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-159
Thread-163
java.lang.Thread.sleep(Native Method)
sapphire.reports.AutoMailer.run(AutoMailer.java:89)
Thread-163
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-163. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-163
Thread-166
java.lang.Thread.sleep(Native Method)
sapphire.reports.UserloginInfoPergeTimer.run(UserloginInfoPergeTimer.java:65)
Thread-166
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-166. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-166
Thread-180
java.lang.Thread.sleep(Native Method)
sapphire.reports.SignInSignOutTimer.run(SignInSignOutTimer.java:84)
Thread-180
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-180. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-180
Thread-182
java.lang.Thread.sleep(Native Method)
sapphire.reports.SLANotificationTimer.run(SLANotificationTimer.java:84)
Thread-182
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-182. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-182
Thread-187
java.lang.Thread.sleep(Native Method)
com.sapphire.bsm.service.BaselineMailer.run(BaselineMailer.java:76)
Thread-187
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-187. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-187
Thread-189
java.lang.Thread.sleep(Native Method)
sapphire.reports.OfflineReportPurgeTimer.run(OfflineReportPurgeTimer.java:63)
Thread-189
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-189. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-189
Thread-194
java.lang.Thread.sleep(Native Method)
com.tecknodreams.emailtorequest.EMailToTicket.run(EMailToTicket.java:137)
java.lang.Thread.run(Thread.java:748)
Thread-194
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 3,500 2,843 Send a thread interrupt signal to Thread-194. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-194
Thread-195
java.lang.Thread.sleep(Native Method)
com.tecknodreams.emailtorequest.EMailToTicket_EWS.run(EMailToTicket_EWS.java:171)
java.lang.Thread.run(Thread.java:748)
Thread-195
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 3,640 2,718 Send a thread interrupt signal to Thread-195. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-195
Thread-196
java.lang.Thread.sleep(Native Method)
com.tecknodreams.servicedesk.SMSToTicket.run(SMSToTicket.java:55)
java.lang.Thread.run(Thread.java:748)
Thread-196
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 9,359 8,375 Send a thread interrupt signal to Thread-196. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-196
Thread-79
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method)
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus(WindowsNativeDispatcher.java:1007)
sun.nio.fs.WindowsWatchService$Poller.run(WindowsWatchService.java:586)
java.lang.Thread.run(Thread.java:748)
Thread-79
yes 5 RUNNABLERUNNABLE sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method) 46 15 Send a thread interrupt signal to Thread-79. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-79
Thread-80
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method)
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus(WindowsNativeDispatcher.java:1007)
sun.nio.fs.WindowsWatchService$Poller.run(WindowsWatchService.java:586)
java.lang.Thread.run(Thread.java:748)
Thread-80
yes 5 RUNNABLERUNNABLE sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method) 0 0 Send a thread interrupt signal to Thread-80. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-80
Thread-91
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method)
sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus(WindowsNativeDispatcher.java:1007)
sun.nio.fs.WindowsWatchService$Poller.run(WindowsWatchService.java:586)
java.lang.Thread.run(Thread.java:748)
Thread-91
yes 5 RUNNABLERUNNABLE sun.nio.fs.WindowsNativeDispatcher.GetQueuedCompletionStatus0(Native Method) 0 0 Send a thread interrupt signal to Thread-91. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-91
Thread-92
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Configuration.TimersThread.run(TimersThread.java:249)
Thread-92
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 281 250 Send a thread interrupt signal to Thread-92. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-92
Thread-93
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Discovery.DiscoveryDetailsThread.run(DiscoveryDetailsThread.java:371)
Thread-93
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 93 78 Send a thread interrupt signal to Thread-93. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-93
Thread-94
java.lang.Thread.sleep(Native Method)
com.tkd.sims.JobProcessor.UpdatePingThread.run(UpdatePingThread.java:136)
Thread-94
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-94. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-94
Thread-95
java.lang.Thread.sleep(Native Method)
com.tkd.sims.JobProcessor.JobCheckThread.run(JobCheckThread.java:142)
Thread-95
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 281 218 Send a thread interrupt signal to Thread-95. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-95
Thread-96
java.lang.Thread.sleep(Native Method)
com.tkd.sims.JobProcessor.CoreDataThread.run(CoreDataThread.java:104)
Thread-96
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-96. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-96
Thread-98
java.lang.Thread.sleep(Native Method)
com.tkd.sims.SapphireVNC.VNCThread.run(VNCThread.java:125)
Thread-98
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 0 0 Send a thread interrupt signal to Thread-98. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-98
Thread-99
java.lang.Thread.sleep(Native Method)
com.tkd.sims.Inventory.InventoryCheck.run(InventoryCheck.java:83)
Thread-99
no 5 TIMED_WAITINGTIMED_WAITING java.lang.Thread.sleep(Native Method) 62 46 Send a thread interrupt signal to Thread-99. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Thread-99
Timer-1
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:502)
java.util.TimerThread.mainLoop(Timer.java:526)
java.util.TimerThread.run(Timer.java:505)
Timer-1
no 5 WAITINGWAITING java.lang.Object.wait(Native Method) 0 0 Send a thread interrupt signal to Timer-1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Timer-1
Timer-2
java.lang.Object.wait(Native Method)
java.util.TimerThread.mainLoop(Timer.java:552)
java.util.TimerThread.run(Timer.java:505)
Timer-2
yes 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 31 31 Send a thread interrupt signal to Timer-2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Timer-2
Transaction Expired Entry Monitor
java.lang.Object.wait(Native Method)
com.arjuna.ats.internal.arjuna.recovery.ExpiredEntryMonitor.run(ExpiredEntryMonitor.java:190)
Transaction Expired Entry Monitor
yes 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 0 0 Send a thread interrupt signal to Transaction Expired Entry Monitor. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Transaction Expired Entry Monitor
Transaction Reaper
java.lang.Object.wait(Native Method)
com.arjuna.ats.internal.arjuna.coordinator.ReaperThread.run(ReaperThread.java:90)
Transaction Reaper
yes 5 TIMED_WAITINGTIMED_WAITING java.lang.Object.wait(Native Method) 0 0 Send a thread interrupt signal to Transaction Reaper. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Transaction Reaper
Transaction Reaper Worker 0
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:502)
com.arjuna.ats.arjuna.coordinator.TransactionReaper.waitForCancellations(TransactionReaper.java:328)
com.arjuna.ats.internal.arjuna.coordinator.ReaperWorkerThread.run(ReaperWorkerThread.java:65)
Transaction Reaper Worker 0
yes 5 WAITINGWAITING java.lang.Object.wait(Native Method) 0 0 Send a thread interrupt signal to Transaction Reaper Worker 0. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Transaction Reaper Worker 0
Weld Thread Pool -- 1
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 1
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 62 62 Send a thread interrupt signal to Weld Thread Pool -- 1. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 1
Weld Thread Pool -- 10
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 10
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 93 93 Send a thread interrupt signal to Weld Thread Pool -- 10. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 10
Weld Thread Pool -- 11
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 11
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 46 46 Send a thread interrupt signal to Weld Thread Pool -- 11. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 11
Weld Thread Pool -- 13
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 13
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 93 93 Send a thread interrupt signal to Weld Thread Pool -- 13. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 13
Weld Thread Pool -- 14
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 14
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to Weld Thread Pool -- 14. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 14
Weld Thread Pool -- 15
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 15
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to Weld Thread Pool -- 15. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 15
Weld Thread Pool -- 16
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 16
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to Weld Thread Pool -- 16. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 16
Weld Thread Pool -- 17
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 17
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to Weld Thread Pool -- 17. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 17
Weld Thread Pool -- 2
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 2
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 62 62 Send a thread interrupt signal to Weld Thread Pool -- 2. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 2
Weld Thread Pool -- 3
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 3
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 93 62 Send a thread interrupt signal to Weld Thread Pool -- 3. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 3
Weld Thread Pool -- 5
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 5
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 78 62 Send a thread interrupt signal to Weld Thread Pool -- 5. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 5
Weld Thread Pool -- 7
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 7
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 125 125 Send a thread interrupt signal to Weld Thread Pool -- 7. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 7
Weld Thread Pool -- 9
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingQueue.take(LinkedBlockingQueue.java:442)
java.util.concurrent.ThreadPoolExecutor.getTask(ThreadPoolExecutor.java:1074)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1134)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
org.jboss.threads.JBossThread.run(JBossThread.java:485)
Weld Thread Pool -- 9
no 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 62 62 Send a thread interrupt signal to Weld Thread Pool -- 9. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread Weld Thread Pool -- 9
xnio-file-watcher[Watcher for E:\SapphireIMS\ConsoleManagement\ExternalWar\PatchManagement.war\]-0
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingDeque.takeFirst(LinkedBlockingDeque.java:492)
java.util.concurrent.LinkedBlockingDeque.take(LinkedBlockingDeque.java:680)
sun.nio.fs.AbstractWatchService.take(AbstractWatchService.java:118)
org.xnio.nio.WatchServiceFileSystemWatcher.run(WatchServiceFileSystemWatcher.java:86)
java.lang.Thread.run(Thread.java:748)
xnio-file-watcher[Watcher for E:\SapphireIMS\ConsoleManagement\ExternalWar\PatchManagement.war\]-0
yes 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to xnio-file-watcher[Watcher for E:\SapphireIMS\ConsoleManagement\ExternalWar\PatchManagement.war\]-0. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread xnio-file-watcher[Watcher for E:\SapphireIMS\ConsoleManagement\ExternalWar\PatchManagement.war\]-0
xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireIMS.war\]-0
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingDeque.takeFirst(LinkedBlockingDeque.java:492)
java.util.concurrent.LinkedBlockingDeque.take(LinkedBlockingDeque.java:680)
sun.nio.fs.AbstractWatchService.take(AbstractWatchService.java:118)
org.xnio.nio.WatchServiceFileSystemWatcher.run(WatchServiceFileSystemWatcher.java:86)
java.lang.Thread.run(Thread.java:748)
xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireIMS.war\]-0
yes 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireIMS.war\]-0. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireIMS.war\]-0
xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWebService.war\]-0
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingDeque.takeFirst(LinkedBlockingDeque.java:492)
java.util.concurrent.LinkedBlockingDeque.take(LinkedBlockingDeque.java:680)
sun.nio.fs.AbstractWatchService.take(AbstractWatchService.java:118)
org.xnio.nio.WatchServiceFileSystemWatcher.run(WatchServiceFileSystemWatcher.java:86)
java.lang.Thread.run(Thread.java:748)
xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWebService.war\]-0
yes 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWebService.war\]-0. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWebService.war\]-0
xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWS.war\]-0
sun.misc.Unsafe.park(Native Method)
java.util.concurrent.locks.LockSupport.park(LockSupport.java:175)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039)
java.util.concurrent.LinkedBlockingDeque.takeFirst(LinkedBlockingDeque.java:492)
java.util.concurrent.LinkedBlockingDeque.take(LinkedBlockingDeque.java:680)
sun.nio.fs.AbstractWatchService.take(AbstractWatchService.java:118)
org.xnio.nio.WatchServiceFileSystemWatcher.run(WatchServiceFileSystemWatcher.java:86)
java.lang.Thread.run(Thread.java:748)
xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWS.war\]-0
yes 5 WAITINGWAITING sun.misc.Unsafe.park(Native Method) 0 0 Send a thread interrupt signal to xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWS.war\]-0. The thread can test Thread.currentThread().isInterrupted() to stop itself. Kill the thread xnio-file-watcher[Watcher for E:\SapphireIMS\WebManagement\standalone\deployments\SapphireWS.war\]-0
The cpu times and user times of these threads are measured from the start of the server

Dump threads as text Dump threads as text       Threads View in a new page

Jobs Jobs

7 job(s) on PRODCIMSAPP1@10.101.12.56 with 0 running       Details

GroupNameClass nameLast errorMean timeRunning forPrevious executionNext executionPeriod or cron expressionPausedPauseResume
AutomationNotificationGroupjava:MySqlIMS AutomationNotificationjava:MySqlIMS sapphire.reports.AutomationMailer No error for the period 00:00:00   8/19/25 4:00 PM 8/19/25 4:05 PM 0 0/5 * * * ? no Pause Resume
AutoReminderGroupjava:MySqlIMS AutoReminderjava:MySqlIMS sapphire.reports.AutoReminderScheduler No error for the period 00:00:00   8/19/25 4:00 PM 8/19/25 4:15 PM 0 0/15 * * * ? no Pause Resume
EmailThreadMonjava:MySqlIMS EmailThreadMonjava:MySqlIMS com.tecknodreams.emailtorequest.EmailThreadMon No error for the period 00:00:00   8/19/25 4:00 PM 8/19/25 4:05 PM 0 0/5 * * * ? no Pause Resume
JobNotificationGroupjava:MySqlIMS JobNotificationjava:MySqlIMS sapphire.reports.JobMailer No error for the period 00:00:00   8/19/25 4:00 PM 8/19/25 4:05 PM 0 0/5 * * * ? no Pause Resume
ScheduleRequestGroupjava:MySqlIMS ScheduleRequestjava:MySqlIMS sapphire.reports.ScheduleTicketGenerate No error for the period 00:00:00   8/19/25 4:00 PM 8/19/25 4:12 PM 0 0/12 * * * ? no Pause Resume
ScheduleSurveyGroupjava:MySqlIMS ScheduleSurveyjava:MySqlIMS sapphire.reports.ScheduleSurveyGenerate No error for the period 00:00:00   8/19/25 4:02 PM 8/19/25 4:04 PM 0 0/2 * * * ? no Pause Resume
SMSThreadjava:MySqlIMS SMSThreadjava:MySqlIMS com.tecknodreams.servicedesk.SMSThread No error for the period 00:00:00   8/19/25 4:00 PM 8/19/25 4:05 PM 0 0/5 * * * ? no Pause Resume

job Statistics job - 1 day since midnight

Job% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb% of system errorMean hits sqlMean time sql (ms)
job global 100 1,398 108 77,074 2,111 100 2 182 0.00 5 24
job warning 0 0 -1 0 -1 0 -1 -1 0.00 -1 -1
job severe 0 0 -1 0 -1 0 -1 -1 0.00 -1 -1
7 jobs       Details       Last errors      
Job% of cumulative timeHitsMean time (ms)Max time (ms)Standard deviation% of cumulative cpu timeMean cpu time (ms)Mean allocated Kb% of system errorMean hits sqlMean time sql (ms)
graphScheduleSurveyGroupjava:MySqlIMS.ScheduleSurveyjava:MySqlIMS 17 481 56 17,019 778 14 0 45 0.00 2 14
graphJobNotificationGroupjava:MySqlIMS.JobNotificationjava:MySqlIMS 17 193 138 706 116 39 6 742 0.00 17 88
graphSMSThreadjava:MySqlIMS.SMSThreadjava:MySqlIMS 0 193 0 1 0 0 0 1 0.00 0 0
graphEmailThreadMonjava:MySqlIMS.EmailThreadMonjava:MySqlIMS 0 193 0 1 0 0 0 1 0.00 0 0
graphAutomationNotificationGroupjava:MySqlIMS.AutomationNotificationjava:MySqlIMS 11 193 87 456 86 42 6 422 0.00 16 42
graphScheduleRequestGroupjava:MySqlIMS.ScheduleRequestjava:MySqlIMS 52 80 985 77,074 8,614 0 0 58 0.00 2 14
graphAutoReminderGroupjava:MySqlIMS.AutoReminderjava:MySqlIMS 1 65 30 236 44 1 0 42 0.00 2 21
None

Last collect time: 387 ms
Display time: 427 ms
Memory overhead estimate: < 11 Mb
Disk usage: 394 Mb     Purge the obsolete files

JavaMelody 1.89.0-SNAPSHOT
Debugging logs

Only the last 50 messages are displayed
Tue Aug 19 16:00:46 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:00:47 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:00:59 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Thread-97 killed
Tue Aug 19 16:01:01 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:01:03 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:05 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:07 IST 2025     DEBUG     Action 'SEND_THREAD_INTERRUPT' executed. Result: Thread not found
Tue Aug 19 16:02:14 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:14 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:16 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:19 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:22 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:22 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Thread-132 killed
Tue Aug 19 16:02:22 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:24 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:26 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:29 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:32 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:37 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Weld Thread Pool -- 12 killed
Tue Aug 19 16:02:37 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:44 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Thread-191 killed
Tue Aug 19 16:02:47 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:48 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:51 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:02:57 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:00 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:01 IST 2025     DEBUG     Action 'SEND_THREAD_INTERRUPT' executed. Result: Thread not found
Tue Aug 19 16:03:03 IST 2025     DEBUG     Action 'SEND_THREAD_INTERRUPT' executed. Result: Thread not found
Tue Aug 19 16:03:04 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Thread-128 killed
Tue Aug 19 16:03:08 IST 2025     DEBUG     Action 'SEND_THREAD_INTERRUPT' executed. Result: Thread not found
Tue Aug 19 16:03:13 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread default I/O-5 killed
Tue Aug 19 16:03:13 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:14 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:15 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Thread-129 killed
Tue Aug 19 16:03:19 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:23 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:25 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:26 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread DeploymentScanner-threads - 2 killed
Tue Aug 19 16:03:30 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:30 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:31 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:33 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:33 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread Weld Thread Pool -- 8 killed
Tue Aug 19 16:03:34 IST 2025     DEBUG     Action 'SEND_THREAD_INTERRUPT' executed. Result: Thread not found
Tue Aug 19 16:03:36 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread pool-16-thread-1 killed
Tue Aug 19 16:03:36 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:36 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:39 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:39 IST 2025     DEBUG     Action 'KILL_THREAD' executed. Result: Thread not found
Tue Aug 19 16:03:39 IST 2025     DEBUG     Action 'SEND_THREAD_INTERRUPT' executed. Result: Thread not found
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