 insert into sd_servicerequest_history (ActionPerformedBy, ChildOf, CurrentTime, FIELDID, NatureOfChange, NewStateID, NewValue, OldStateID, OldValue, Parameter, ProblemId, userid) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) | 74 | 70,232 | 1,644 | 7,210,002 | 108,810 | 0.04 |
| insert into sd_servicereq_additionalparams (Data, DataId, InstanceID, ProblemID, ProjectID, FIELDID) values (?, ?, ?, ?, ?, ?) | 14 | 72,018 | 301 | 7,209,846 | 46,532 | 0.00 |
| select sdaddition0_.FIELDID as FIELDID1_180_0_, sdaddition0_.AssetColumn as AssetCol2_180_0_, sdaddition0_.ClientSideValidationScript as ClientSi3_180_0_, sdaddition0_.CustomValidationScript as CustomVa4_180_0_, sdaddition0_.DependentFieldPopulaterQuery as Dependen5_180_0_, sdaddition0_.FIELD_DISPLAYNAME as FIELD_DI6_180_0_, sdaddition0_.field_name as field_na7_180_0_, sdaddition0_.FIELD_STORAGE_TYPE as FIELD_ST8_180_0_, sdaddition0_.GridControlFieldID as GridCont9_180_0_, sdaddition0_.IsAssetField as IsAsset10_180_0_, sdaddition0_.IsMobileChangeVisibility as IsMobil11_180_0_, sdaddition0_.IsMobileListVisibility as IsMobil12_180_0_, sdaddition0_.IsMobileVisibility as IsMobil13_180_0_, sdaddition0_.MACROID as MACROID14_180_0_, sdaddition0_.ORDERBY as ORDERBY15_180_0_, sdaddition0_.ScriptProperties as ScriptP16_180_0_, sdaddition0_.ProjectID as Project19_180_0_, sdaddition0_.Status as Status17_180_0_, sdaddition0_.URL as URL18_180_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? | 0 | 653,365 | 1 | 728 | 8 | 0.00 |
| {call AutoAssign()} | 0 | 2,057 | 476 | 60,530 | 1,358 | 0.00 |
| Select sm.Problemid as attribute1,sm.currentstatus as attribute2 from sd_servicereqmaster sm Inner join fino_dispatch_update du on du.dispatch_number=sm.RequestID Where du.processed=0 And du.config_name='Update Courier' And sm.CurrentStatus in (26,68) | 0 | 473 | 1,818 | 61,110 | 4,800 | 0.00 |
| select sdservicer0_.ProblemId as ProblemI1_264_0_, sdservicer0_.AlertID as AlertID2_264_0_, sdservicer0_.AlternativeEmail as Alternat3_264_0_, sdservicer0_.ApprovalManager as Approval4_264_0_, sdservicer0_.AssetNumber as AssetNum5_264_0_, sdservicer0_.Attachment as Attachme6_264_0_, sdservicer0_.Category as Category7_264_0_, sdservicer0_.CcMailId as CcMailId8_264_0_, sdservicer0_.ContactNumber as ContactN9_264_0_, sdservicer0_.ConversionType as Convers10_264_0_, sdservicer0_.CreationTime as Creatio11_264_0_, sdservicer0_.CSI as CSI12_264_0_, sdservicer0_.CurrentStatus as Current13_264_0_, sdservicer0_.DelegatedFrom_ApprovalManager as Delegat14_264_0_, sdservicer0_.DelegatedFrom_Owner as Delegat15_264_0_, sdservicer0_.DepartmentID as Departm16_264_0_, sdservicer0_.DerivedField1 as Derived17_264_0_, sdservicer0_.DerivedField2 as Derived18_264_0_, sdservicer0_.DerivedField3 as Derived19_264_0_, sdservicer0_.Enclosure as Enclosu20_264_0_, sdservicer0_.ExpectedClosureTime as Expecte21_264_0_, sdservicer0_.GroupID as GroupID22_264_0_, sdservicer0_.ImpactID as ImpactI23_264_0_, sdservicer0_.IncidentType as Inciden24_264_0_, sdservicer0_.isLinked as isLinke25_264_0_, sdservicer0_.IsRead as IsRead26_264_0_, sdservicer0_.IsRead_UserID as IsRead_27_264_0_, sdservicer0_.IsTransferred as IsTrans28_264_0_, sdservicer0_.LastOperatedTime as LastOpe29_264_0_, sdservicer0_.LevelOneStatus as LevelOn30_264_0_, sdservicer0_.LevelTwoStatus as LevelTw31_264_0_, sdservicer0_.LocationID as Locatio32_264_0_, sdservicer0_.Owner as Owner33_264_0_, sdservicer0_.ParentID as ParentI34_264_0_, sdservicer0_.Platform as Platfor35_264_0_, sdservicer0_.Priority as Priorit36_264_0_, sdservicer0_.ProbDescription as ProbDes37_264_0_, sdservicer0_.ProjectTransferComment as Project38_264_0_, sdservicer0_.ProxySubmittedBy as ProxySu39_264_0_, sdservicer0_.ReferenceID as Referen40_264_0_, sdservicer0_.RepeatCall as RepeatC41_264_0_, sdservicer0_.RequestID as Request42_264_0_, sdservicer0_.REQUESTTYPE as REQUEST43_264_0_, sdservicer0_.Resolution_CauseID as Resolut44_264_0_, sdservicer0_.ResolutionComment as Resolut45_264_0_, sdservicer0_.Resolution_Days as Resolut46_264_0_, sdservicer0_.Resolution_Hours as Resolut47_264_0_, sdservicer0_.Resolution_Minutes as Resolut48_264_0_, sdservicer0_.ProjectID as Project57_264_0_, sdservicer0_.ServiceID as Service58_264_0_, sdservicer0_.Severity as Severit49_264_0_, sdservicer0_.SLAViolationComment as SLAViol50_264_0_, sdservicer0_.SubCategory as SubCate51_264_0_, sdservicer0_.SubmittedBy as Submitt52_264_0_, sdservicer0_.SubmittedThrough as Submitt53_264_0_, sdservicer0_.Title as Title54_264_0_, sdservicer0_.UrgencyID as Urgency55_264_0_, sdservicer0_.version as version56_264_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? | 0 | 96,781 | 8 | 60,097 | 273 | 0.00 |
| {call Escalation_Info(2)} | 0 | 587 | 1,364 | 62,008 | 2,609 | 0.00 |
SELECT sap.problemid as attribute1,IF(DATA=(SELECT COUNT(*) FROM kit_details WHERE sapphire_req_id='CIMS\-BR08250026'),'Yes','No') as attribute6 FROM sd_servicereqmaster sm INNER JOIN sd_servicereq_additionalparams sap ON sap.problemid=sm.problemid WHERE sm.requestid='CIMS\-BR08250026' AND sap.fieldID=26
| 0 | 20,000 | 28 | 915 | 23 | 0.00 |
| call AssetNumberGenerator(20017,'CM/',2) | 0 | 538 | 847 | 3,328 | 502 | 0.00 |
| Select SettingValue from sd_configsettings where SettingKEY=? and ProjectID=? and (ServiceID=? or ServiceID=0) | 0 | 162,600 | 2 | 460 | 11 | 0.00 |
| SELECT AccessPermission FROM sd_additionalparams_access_details where FieldAccessCategory = ? and FIELDID = ? limit ? | 0 | 281,150 | 1 | 595 | 6 | 0.00 |
| select sdattachme0_.AttachmentID as col_0_0_ from sd_attachmentdetails sdattachme0_ where sdattachme0_.Attachment=? | 0 | 3,322 | 98 | 60,200 | 1,044 | 0.00 |
| select usermgmtma0_.sno as sno1_336_, usermgmtma0_.AccessID as AccessID2_336_, usermgmtma0_.AccountExpireDate as AccountE3_336_, usermgmtma0_.BadLoginCount as BadLogin4_336_, usermgmtma0_.BaseDN as BaseDN5_336_, usermgmtma0_.Cell_No as Cell_No6_336_, usermgmtma0_.City as City7_336_, usermgmtma0_.Collookup as Collooku8_336_, usermgmtma0_.DepartmentID as Departme9_336_, usermgmtma0_.EmailAddress as EmailAd10_336_, usermgmtma0_.EmployeeID as Employe11_336_, usermgmtma0_.FullName as FullNam12_336_, usermgmtma0_.GOC as GOC13_336_, usermgmtma0_.ImmediateManagerID as Immedia14_336_, usermgmtma0_.IsAccountLocked as IsAccou15_336_, usermgmtma0_.IsManager as IsManag16_336_, usermgmtma0_.LastAssignedTime as LastAss17_336_, usermgmtma0_.LastLoginTime as LastLog18_336_, usermgmtma0_.LocationID as Locatio19_336_, usermgmtma0_.ManagerID as Manager20_336_, usermgmtma0_.ProfilePicture as Profile21_336_, usermgmtma0_.RecentLoginTime as RecentL22_336_, usermgmtma0_.SpecializationID as Special23_336_, usermgmtma0_.TelephoneNumber as Telepho24_336_, usermgmtma0_.uiInterface as uiInter25_336_, usermgmtma0_.UserID as UserID27_336_, usermgmtma0_.Wing as Wing26_336_ from usermgmt_master usermgmtma0_ where usermgmtma0_.UserID=? | 0 | 119,616 | 2 | 60,063 | 173 | 0.00 |
| Update sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = ? and sd.SiteID = ? AND ProbeId = ? | 0 | 31,061 | 9 | 3,808 | 71 | 0.00 |
| SELECT r.FIELDID FROM sd_additionalparams_details r,sd_additionalparams_details su, sd_additionalparams_details st, sd_additionalparams_details df1,sd_additionalparams_details df2,sd_additionalparams_details df3 where r.FIELDID = su.FIELDID and r.FIELDID = st.FIELDID and st.FIELDID = su.FIELDID and su.FIELDID = df1.FIELDID and df1.FIELDID = df2.FIELDID and df2.FIELDID = df3.FIELDID and r.FIELDID in (SELECT FIELDID FROM sd_additionalparams where Status=0 and GridControlFieldID=0 and ProjectID = ? ) and r.CONTROLFLOW_CATEGORYID =1 and ( r.CONTROLFLOW_CATEGORY_VALUE=0 OR r.CONTROLFLOW_CATEGORY_VALUE = ? ) and st.CONTROLFLOW_CATEGORYID =3 and (st.CONTROLFLOW_CATEGORY_VALUE=0 OR st.CONTROLFLOW_CATEGORY_VALUE = ? ) and df1.CONTROLFLOW_CATEGORYID=4 and (df1.CONTROLFLOW_CATEGORY_VALUE=0 OR df1.CONTROLFLOW_CATEGORY_VALUE = ? ) and df2.CONTROLFLOW_CATEGORYID=5 and (df2.CONTROLFLOW_CATEGORY_VALUE=0 OR df2.CONTROLFLOW_CATEGORY_VALUE = ? ) and df3.CONTROLFLOW_CATEGORYID=6 and (df3.CONTROLFLOW_CATEGORY_VALUE=0 OR df3.CONTROLFLOW_CATEGORY_VALUE = ? ) and su.CONTROLFLOW_CATEGORYID =2 and (su.CONTROLFLOW_CATEGORY_VALUE=0 OR su.CONTROLFLOW_CATEGORY_VALUE = ? ) group by r.FIELDID order by r.FIELDID | 0 | 12,208 | 21 | 60,076 | 543 | 0.00 |
| select sdservicer0_.ParamID as ParamID1_260_, sdservicer0_.Data as Data2_260_, sdservicer0_.DataId as DataId3_260_, sdservicer0_.InstanceID as Instance4_260_, sdservicer0_.ProblemID as ProblemI5_260_, sdservicer0_.ProjectID as ProjectI6_260_, sdservicer0_.FIELDID as FIELDID7_260_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.ProblemID=? | 0 | 68,381 | 3 | 60,062 | 230 | 0.00 |
| select useradditi0_.Id as Id1_329_, useradditi0_.additionalFieldID as addition2_329_, useradditi0_.additionalFieldValue as addition3_329_, useradditi0_.userID as userID4_329_ from user_additionalfieldvalues useradditi0_ where useradditi0_.userID=? | 0 | 119,616 | 2 | 60,056 | 173 | 0.00 |
| Update sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 5015 and sd.SiteID = 1 | 0 | 25,702 | 8 | 3,907 | 70 | 0.00 |
| Update sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 5014 and sd.SiteID = 1 | 0 | 25,701 | 8 | 3,879 | 66 | 0.00 |
| select sdconfigse0_.SettingValue as col_0_0_ from sd_configsettings sdconfigse0_ where sdconfigse0_.ProjectID=? and (sdconfigse0_.ServiceID=? or sdconfigse0_.ServiceID=0) and sdconfigse0_.SettingKEY=? | 0 | 117,816 | 1 | 403 | 7 | 0.00 |
| select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod = 0 and vm.fieldId not in (9,10,11,13,14,15) | 0 | 23,188 | 8 | 60,074 | 394 | 0.00 |
SELECT sap.problemid as attribute1,IF(DATA=(SELECT COUNT(*) FROM kit_details WHERE sapphire_req_id='CIMS\-BR08250025'),'Yes','No') as attribute6 FROM sd_servicereqmaster sm INNER JOIN sd_servicereq_additionalparams sap ON sap.problemid=sm.problemid WHERE sm.requestid='CIMS\-BR08250025' AND sap.fieldID=26
| 0 | 9,775 | 18 | 287 | 20 | 0.00 |
| select distinct userdetail2_.UserID as col_0_0_, usermgmtma0_.FullName as col_1_0_ from usermgmt_master usermgmtma0_ inner join userdetails userdetail2_ on usermgmtma0_.UserID=userdetail2_.UserID cross join sd_project_roles_details sdprojectr1_ inner join sd_project_roles sdprojectr3_ on sdprojectr1_.ProjectRoleID=sdprojectr3_.ProjectRoleID inner join sd_project_master sdprojectm4_ on sdprojectr3_.ProjectID=sdprojectm4_.ProjectID cross join groupdetail groupdetai5_ where userdetail2_.UserStatus=0 and groupdetai5_.UserID=userdetail2_.UserID and groupdetai5_.UserID=userdetail2_.UserID and sdprojectr1_.UserID=userdetail2_.UserID and sdprojectm4_.ProjectID=1 and sdprojectr3_.RoleName='Technician' group by userdetail2_.UserID order by usermgmtma0_.FullName | 0 | 3,629 | 48 | 608 | 50 | 0.00 |
| SELECT AccessPermission FROM sd_additionalparams_access_details where FieldAccessCategory = ? and FIELDID = ? and (AccessID = ? or AccessID=0) limit ? | 0 | 135,138 | 1 | 296 | 6 | 0.00 |
| select sdservicer0_.Data as col_0_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.FIELDID=? and sdservicer0_.ProblemID=? limit ? | 0 | 90,252 | 1 | 555 | 7 | 0.00 |
| select distinct sdprojectr1_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID where sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID and sdprojectr1_.ProjectID=? and sdprojectr0_.UserID=? | 0 | 77,603 | 2 | 338 | 9 | 0.00 |
| select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod = 0 | 0 | 14,820 | 9 | 60,077 | 493 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 55,993 | 2 | 60,097 | 254 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 83,539 | 1 | 287 | 7 | 0.00 |
| select escalation0_.slno as slno1_85_, escalation0_.EmailEsca_1 as EmailEsc2_85_, escalation0_.EmailEsca_2 as EmailEsc3_85_, escalation0_.EmailEsca_3 as EmailEsc4_85_, escalation0_.Esca_1 as Esca_5_85_, escalation0_.Esca1_BreachTime as Esca6_85_, escalation0_.Esca1_SendTime as Esca7_85_, escalation0_.Esca_2 as Esca_8_85_, escalation0_.Esca2_BreachTime as Esca9_85_, escalation0_.Esca2_SendTime as Esca10_85_, escalation0_.Esca_3 as Esca_11_85_, escalation0_.Esca3_BreachTime as Esca12_85_, escalation0_.Esca3_SendTime as Esca13_85_, escalation0_.Estimated_Esca1_BreachTime as Estimat14_85_, escalation0_.Estimated_Esca2_BreachTime as Estimat15_85_, escalation0_.Estimated_Esca3_BreachTime as Estimat16_85_, escalation0_.Estimated_GracePeriod_BreachTime as Estimat17_85_, escalation0_.Estimated_SLABreachTime as Estimat18_85_, escalation0_.IsActualResolutionTimeConsider as IsActua19_85_, escalation0_.IsEsca1_Breached as IsEsca20_85_, escalation0_.IsEsca2_Breached as IsEsca21_85_, escalation0_.IsEsca3_Breached as IsEsca22_85_, escalation0_.IsSLA_Breached as IsSLA_B23_85_, escalation0_.IsTicketActive as IsTicke24_85_, escalation0_.LastCalculatedTime as LastCal25_85_, escalation0_.Previous_Status as Previou26_85_, escalation0_.ProblemID as Problem27_85_, escalation0_.SiteID as SiteID28_85_, escalation0_.SLA_BreachTime as SLA_Bre29_85_, escalation0_.SlaID as SlaID30_85_, escalation0_.TicketGenStatus as TicketG31_85_, escalation0_.TotalTimeConsider as TotalTi32_85_ from escalation_lookup escalation0_ where escalation0_.ProblemID=? | 0 | 47,634 | 2 | 812 | 11 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 86,474 | 1 | 277 | 7 | 0.00 |
| select MAX(SNO),ProcedureName from ims_callableprocedures where Retries < 4 and SNO <= 7362890 group by ProcedureName | 0 | 1 | 121,461 | 121,461 | 0 | 100.00 |
| select sdaddition0_.FIELDID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.GridControlFieldID=? limit ? | 0 | 85,952 | 1 | 282 | 7 | 0.00 |
| SELECT SettingValue as OutputValue FROM configsettings WHERE SettingKey = 'ATTACHMENTSPATH'; | 0 | 51,403 | 2 | 60,071 | 265 | 0.00 |
| select sdaddition0_.GridControlFieldID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? limit ? | 0 | 85,952 | 1 | 302 | 7 | 0.00 |
| select MAX(SNO),ProcedureName from ims_callableprocedures where Retries < 4 and SNO <= 7361842 group by ProcedureName | 0 | 1 | 111,311 | 111,311 | 0 | 100.00 |
| SELECT pr.ProjectRoleID FROM sd_project_roles_details prd, sd_project_roles pr WHERE prd.ProjectRoleID = pr.ProjectRoleID AND pr.ProjectID=? AND prd.UserID=? | 0 | 71,762 | 1 | 364 | 7 | 0.00 |
| select sdprojectm0_.ProjectID as ProjectI1_227_0_, sdprojectm0_.color as color2_227_0_, sdprojectm0_.DisplayOrder as DisplayO3_227_0_, sdprojectm0_.image as image4_227_0_, sdprojectm0_.ProjectDescription as ProjectD5_227_0_, sdprojectm0_.ProjectName as ProjectN6_227_0_, sdprojectm0_.shortname as shortnam7_227_0_, sdprojectm0_.Status as Status8_227_0_, sdprojectm0_.VERSION as VERSION9_227_0_ from sd_project_master sdprojectm0_ where sdprojectm0_.ProjectID=? | 0 | 25,499 | 4 | 60,061 | 376 | 0.00 |
| insert into assethistory (ActionPerformedBy, AssetDetailsID, AssetID, ChangeType, ChildOf, FieldDisplayName, ItemTypeID, NewValue, NewValueID, OldValue, OldValueID, TimePeriod, AssetHistoryID, SiteID) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) | 0 | 12,853 | 8 | 666 | 27 | 0.00 |
| SELECT ks.Slno FROM knowledge_store ks,knowledge_tickets kt where ks.Status = 0 and ks.BaseType=? and ks.Slno=kt.Slno and kt.TicketID=? | 0 | 24,288 | 3 | 60,139 | 385 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 19,044 | 4 | 60,097 | 435 | 0.00 |
| select UDF_dayhour(?,?) | 0 | 20,892 | 4 | 60,061 | 415 | 0.00 |
| select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod <> 0 and vm.fieldId not in (9,10,11,13,14,15) | 0 | 23,188 | 3 | 319 | 13 | 0.00 |
| select this_.ProblemId as ProblemI1_264_0_, this_.AlertID as AlertID2_264_0_, this_.AlternativeEmail as Alternat3_264_0_, this_.ApprovalManager as Approval4_264_0_, this_.AssetNumber as AssetNum5_264_0_, this_.Attachment as Attachme6_264_0_, this_.Category as Category7_264_0_, this_.CcMailId as CcMailId8_264_0_, this_.ContactNumber as ContactN9_264_0_, this_.ConversionType as Convers10_264_0_, this_.CreationTime as Creatio11_264_0_, this_.CSI as CSI12_264_0_, this_.CurrentStatus as Current13_264_0_, this_.DelegatedFrom_ApprovalManager as Delegat14_264_0_, this_.DelegatedFrom_Owner as Delegat15_264_0_, this_.DepartmentID as Departm16_264_0_, this_.DerivedField1 as Derived17_264_0_, this_.DerivedField2 as Derived18_264_0_, this_.DerivedField3 as Derived19_264_0_, this_.Enclosure as Enclosu20_264_0_, this_.ExpectedClosureTime as Expecte21_264_0_, this_.GroupID as GroupID22_264_0_, this_.ImpactID as ImpactI23_264_0_, this_.IncidentType as Inciden24_264_0_, this_.isLinked as isLinke25_264_0_, this_.IsRead as IsRead26_264_0_, this_.IsRead_UserID as IsRead_27_264_0_, this_.IsTransferred as IsTrans28_264_0_, this_.LastOperatedTime as LastOpe29_264_0_, this_.LevelOneStatus as LevelOn30_264_0_, this_.LevelTwoStatus as LevelTw31_264_0_, this_.LocationID as Locatio32_264_0_, this_.Owner as Owner33_264_0_, this_.ParentID as ParentI34_264_0_, this_.Platform as Platfor35_264_0_, this_.Priority as Priorit36_264_0_, this_.ProbDescription as ProbDes37_264_0_, this_.ProjectTransferComment as Project38_264_0_, this_.ProxySubmittedBy as ProxySu39_264_0_, this_.ReferenceID as Referen40_264_0_, this_.RepeatCall as RepeatC41_264_0_, this_.RequestID as Request42_264_0_, this_.REQUESTTYPE as REQUEST43_264_0_, this_.Resolution_CauseID as Resolut44_264_0_, this_.ResolutionComment as Resolut45_264_0_, this_.Resolution_Days as Resolut46_264_0_, this_.Resolution_Hours as Resolut47_264_0_, this_.Resolution_Minutes as Resolut48_264_0_, this_.ProjectID as Project57_264_0_, this_.ServiceID as Service58_264_0_, this_.Severity as Severit49_264_0_, this_.SLAViolationComment as SLAViol50_264_0_, this_.SubCategory as SubCate51_264_0_, this_.SubmittedBy as Submitt52_264_0_, this_.SubmittedThrough as Submitt53_264_0_, this_.Title as Title54_264_0_, this_.UrgencyID as Urgency55_264_0_, this_.version as version56_264_0_ from sd_servicereqmaster this_ where this_.ParentID=? | 0 | 29,705 | 2 | 423 | 11 | 0.00 |
| insert into automailer (New_State, Old_State, ProblemID, Retries_Count, State, templateId, Update_UserID) values (?, ?, ?, ?, ?, ?, ?) | 0 | 14,733 | 5 | 60,147 | 495 | 0.00 |
| select SQL_CACHE t.scripttype, if(scripttype =0 ,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content,(select NewUIContent from validationscript_details t1 where t1.scriptid = t.scriptid) as NewUIContent, isExistingScript,vm.scriptid from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid where vm.fieldid = 0 and vm.fieldtype = 0 and vm.projectID = ? | 0 | 7,190 | 11 | 734 | 27 | 0.00 |
| select methodmapp0_.MethodName as col_0_0_, methodmapp0_.NewUIMethodName as col_1_0_ from method_mapping methodmapp0_ where methodmapp0_.MappingID<>21 | 0 | 46,825 | 1 | 533 | 9 | 0.00 |
| select this_.ProblemId as ProblemI1_264_0_, this_.AlertID as AlertID2_264_0_, this_.AlternativeEmail as Alternat3_264_0_, this_.ApprovalManager as Approval4_264_0_, this_.AssetNumber as AssetNum5_264_0_, this_.Attachment as Attachme6_264_0_, this_.Category as Category7_264_0_, this_.CcMailId as CcMailId8_264_0_, this_.ContactNumber as ContactN9_264_0_, this_.ConversionType as Convers10_264_0_, this_.CreationTime as Creatio11_264_0_, this_.CSI as CSI12_264_0_, this_.CurrentStatus as Current13_264_0_, this_.DelegatedFrom_ApprovalManager as Delegat14_264_0_, this_.DelegatedFrom_Owner as Delegat15_264_0_, this_.DepartmentID as Departm16_264_0_, this_.DerivedField1 as Derived17_264_0_, this_.DerivedField2 as Derived18_264_0_, this_.DerivedField3 as Derived19_264_0_, this_.Enclosure as Enclosu20_264_0_, this_.ExpectedClosureTime as Expecte21_264_0_, this_.GroupID as GroupID22_264_0_, this_.ImpactID as ImpactI23_264_0_, this_.IncidentType as Inciden24_264_0_, this_.isLinked as isLinke25_264_0_, this_.IsRead as IsRead26_264_0_, this_.IsRead_UserID as IsRead_27_264_0_, this_.IsTransferred as IsTrans28_264_0_, this_.LastOperatedTime as LastOpe29_264_0_, this_.LevelOneStatus as LevelOn30_264_0_, this_.LevelTwoStatus as LevelTw31_264_0_, this_.LocationID as Locatio32_264_0_, this_.Owner as Owner33_264_0_, this_.ParentID as ParentI34_264_0_, this_.Platform as Platfor35_264_0_, this_.Priority as Priorit36_264_0_, this_.ProbDescription as ProbDes37_264_0_, this_.ProjectTransferComment as Project38_264_0_, this_.ProxySubmittedBy as ProxySu39_264_0_, this_.ReferenceID as Referen40_264_0_, this_.RepeatCall as RepeatC41_264_0_, this_.RequestID as Request42_264_0_, this_.REQUESTTYPE as REQUEST43_264_0_, this_.Resolution_CauseID as Resolut44_264_0_, this_.ResolutionComment as Resolut45_264_0_, this_.Resolution_Days as Resolut46_264_0_, this_.Resolution_Hours as Resolut47_264_0_, this_.Resolution_Minutes as Resolut48_264_0_, this_.ProjectID as Project57_264_0_, this_.ServiceID as Service58_264_0_, this_.Severity as Severit49_264_0_, this_.SLAViolationComment as SLAViol50_264_0_, this_.SubCategory as SubCate51_264_0_, this_.SubmittedBy as Submitt52_264_0_, this_.SubmittedThrough as Submitt53_264_0_, this_.Title as Title54_264_0_, this_.UrgencyID as Urgency55_264_0_, this_.version as version56_264_0_ from sd_servicereqmaster this_ where this_.isLinked=? | 0 | 29,705 | 2 | 574 | 11 | 0.00 |
| select macromaste1_.MACRO_HTML_TYPE as col_0_0_ from sd_additionalparams sdaddition0_ cross join macromaster macromaste1_ where macromaste1_.MACROID=sdaddition0_.MACROID and sdaddition0_.FIELDID=? limit ? | 0 | 47,384 | 1 | 256 | 8 | 0.00 |
| update sd_servicereqmaster set AlertID=?, AlternativeEmail=?, ApprovalManager=?, AssetNumber=?, Attachment=?, Category=?, CcMailId=?, ContactNumber=?, ConversionType=?, CreationTime=?, CSI=?, CurrentStatus=?, DelegatedFrom_ApprovalManager=?, DelegatedFrom_Owner=?, DepartmentID=?, DerivedField1=?, DerivedField2=?, DerivedField3=?, Enclosure=?, ExpectedClosureTime=?, GroupID=?, ImpactID=?, IncidentType=?, isLinked=?, IsRead=?, IsRead_UserID=?, IsTransferred=?, LastOperatedTime=?, LevelOneStatus=?, LevelTwoStatus=?, LocationID=?, Owner=?, ParentID=?, Platform=?, Priority=?, ProbDescription=?, ProjectTransferComment=?, ProxySubmittedBy=?, ReferenceID=?, RepeatCall=?, RequestID=?, REQUESTTYPE=?, Resolution_CauseID=?, ResolutionComment=?, Resolution_Days=?, Resolution_Hours=?, Resolution_Minutes=?, ProjectID=?, ServiceID=?, Severity=?, SLAViolationComment=?, SubCategory=?, SubmittedBy=?, SubmittedThrough=?, Title=?, UrgencyID=?, version=? where ProblemId=? | 0 | 30,239 | 2 | 1,926 | 15 | 0.08 |
| select sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.Status=0 and sdstatesma0_.IsEndState=1 and sdstatesma0_.ProjectID=? limit ? | 0 | 24,282 | 3 | 1,186 | 14 | 0.00 |
| select macromaste0_.MACRO_HTML_TYPE as col_0_0_, macromaste0_.MACRO_DEFAULT_VALUE as col_1_0_, macromaste0_.MACRO_DATASOURCE_TYPE as col_2_0_, macromaste0_.MACRO_QUERY as col_3_0_ from macromaster macromaste0_ where macromaste0_.MACROID=? | 0 | 49,380 | 1 | 325 | 8 | 0.00 |
| select sdstatesfi0_.InputId as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.Input='Multi App ID' and sdstatesfi0_.StateID=? | 0 | 10,300 | 7 | 60,088 | 592 | 0.00 |
| SELECT IsServer as OutputValue FROM SiteDetail; | 0 | 51,403 | 1 | 918 | 7 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-BR08250001%' or sd.Title like '%CIMS-BR08250001%' or sd.ProbDescription like '%CIMS-BR08250001%')) and (SubmittedBy=74 or Owner=74 or ApprovalManager=74 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=74) or ProxySubmittedBy=74)) or ((((sd.RequestID like '%CIMS-BR08250001%' or sd.Title like '%CIMS-BR08250001%' or sd.ProbDescription like '%CIMS-BR08250001%'))))) order by ProblemID DESC | 0 | 4 | 17,811 | 61,825 | 29,396 | 0.00 |
| select fieldId from sd_additionalparams_access_details where accesspermission =? and fieldAccessCategory = 7 limit ? | 0 | 30,533 | 2 | 345 | 7 | 0.00 |
| select userdetail0_.UserID as UserID1_333_0_, userdetail0_.tfauth_status as tfauth_s2_333_0_, userdetail0_.DeletionAllowed as Deletion3_333_0_, userdetail0_.DomainID as DomainID4_333_0_, userdetail0_.Guid as Guid5_333_0_, userdetail0_.isAvailable as isAvaila6_333_0_, userdetail0_.IsFirstLogIn as IsFirstL7_333_0_, userdetail0_.IsLoginAllowed as IsLoginA8_333_0_, userdetail0_.login_failed_attempt as login_fa9_333_0_, userdetail0_.NotifiedAlertCount as Notifie10_333_0_, userdetail0_.OUName as OUName11_333_0_, userdetail0_.Password as Passwor12_333_0_, userdetail0_.Server as Server13_333_0_, userdetail0_.SystemID as SystemI14_333_0_, userdetail0_.UserName as UserNam15_333_0_, userdetail0_.UserPreSyncStatus as UserPre16_333_0_, userdetail0_.UserStatus as UserSta17_333_0_, userdetail0_.whenChanged as whenCha18_333_0_ from userdetails userdetail0_ where userdetail0_.UserID=? | 0 | 39,290 | 1 | 485 | 8 | 0.00 |
| select macromaste0_.MACROID as col_0_0_ from macromaster macromaste0_ where macromaste0_.MACROID=? limit ? | 0 | 48,556 | 1 | 294 | 7 | 0.00 |
| SELECT wm.WorkGroupID, wm.WorkGroupName FROM sd_workgroupmaster wm, sd_workgroupdetails wd, sd_project_roles rm, sd_project_roles_details rd where wm.ProjectID = ? and wm.ProjectID = rm.ProjectID and wm.WorkGroupStatus = 0 and wm.WorkGroupID = wd.WorkGroupID and ((wd.WorkGroupType = 6 and (wd.WorkGroupValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID = ? ))) union (SELECT wm.WorkGroupID, wm.WorkGroupName FROM sd_workgroupmaster wm, sd_workgroupdetails wd,sd_project_roles rm where wm.ProjectID = ? and wm.ProjectID = rm.ProjectID and wm.WorkGroupStatus = 0 and wm.WorkGroupID = wd.WorkGroupID and wd.WorkGroupType = 7 and wd.WorkGroupValue = ? ) | 0 | 2,552 | 26 | 675 | 35 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255316%' or sd.Title like '%CIMS-MO08255316%' or sd.ProbDescription like '%CIMS-MO08255316%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255316%' or sd.Title like '%CIMS-MO08255316%' or sd.ProbDescription like '%CIMS-MO08255316%'))))) order by ProblemID DESC limit ? | 0 | 1 | 66,278 | 66,278 | 0 | 0.00 |
| select SQL_CACHE t.scripttype, if(scripttype =0 ,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content,(select NewUIContent from validationscript_details t1 where t1.scriptid = t.scriptid) as NewUIContent, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid where vm.fieldtype = 0 and vm.fieldid = 39 and vm.projectID = ? | 0 | 7,246 | 8 | 501 | 21 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243298/INV/10/24/1' | 0 | 442 | 136 | 60,100 | 2,858 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 38,314 | 1 | 244 | 7 | 0.00 |
| select fixedfield0_.NewUI_ElementId as col_0_0_ from fixedfieldscriptelementids_lookup fixedfield0_ where fixedfield0_.FieldId=? limit ? | 0 | 38,554 | 1 | 1,202 | 10 | 0.00 |
| select sdservice0_.ServiceID as ServiceI1_254_0_, sdservice0_.DefaultImageName as DefaultI2_254_0_, sdservice0_.IsMobileVisibility as IsMobile3_254_0_, sdservice0_.ProjectID as ProjectI8_254_0_, sdservice0_.ServiceDescription as ServiceD4_254_0_, sdservice0_.ServiceName as ServiceN5_254_0_, sdservice0_.ShortName as ShortNam6_254_0_, sdservice0_.Status as Status7_254_0_ from sd_service sdservice0_ where sdservice0_.ServiceID=? | 0 | 33,700 | 1 | 494 | 9 | 0.00 |
| select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod = 0 and vm.fieldId in (9,10,11,13,14,15) | 0 | 7,250 | 7 | 390 | 21 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=? and sdstatesma0_.Status=0 | 0 | 39,880 | 1 | 274 | 7 | 0.00 |
| SELECT distinct AState FROM sd_workflowmaster sw inner join sd_workflowdetail s on sw.StateMovementID=s.StateMovementID and s.WORKFLOW_CATEGORYID =1 inner join sd_workflowdetail d on d.StateMovementID = s.StateMovementID and d.WORKFLOW_CATEGORYID =2 inner join sd_workflowdetail e on e.StateMovementID = d.StateMovementID and (e.WORKFLOW_CATEGORYID =3 and find_in_set(e.WORKFLOW_CATEGORY_VALUE,?)) inner join sd_workflowdetail f on d.StateMovementID = f.StateMovementID inner join sd_workflowdetail g on f.StateMovementID = g.StateMovementID inner join sd_workflowdetail h on g.StateMovementID = h.StateMovementID inner join sd_servicereqmaster sd on sd.currentstatus=sw.PState and sw.projectid=sd.projectid and sd.serviceid=s.WORKFLOW_CATEGORY_VALUE and (d.WORKFLOW_CATEGORY_VALUE=0 OR d.WORKFLOW_CATEGORY_VALUE=sd.subcategory) and (f.WORKFLOW_CATEGORYID=4 and (f.WORKFLOW_CATEGORY_VALUE=0 OR f.WORKFLOW_CATEGORY_VALUE=sd.derivedField1)) and (g.WORKFLOW_CATEGORYID=5 and (g.WORKFLOW_CATEGORY_VALUE=0 OR g.WORKFLOW_CATEGORY_VALUE =sd.derivedField2)) and (h.WORKFLOW_CATEGORYID=6 and (h.WORKFLOW_CATEGORY_VALUE=0 OR h.WORKFLOW_CATEGORY_VALUE =sd.derivedField3)) where sd.problemid = ? | 0 | 10,239 | 5 | 375 | 12 | 0.00 |
| delete from sd_servicereq_additionalparams where FIELDID=? and ProblemID=? | 0 | 30,159 | 1 | 291 | 8 | 0.00 |
| select sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.ProjectID=? and sdstatesma0_.IsEndState=1 and sdstatesma0_.Status=0 limit ? | 0 | 14,039 | 3 | 1,245 | 22 | 0.00 |
| SELECT SettingValue as OutputValue FROM configsettings WHERE SettingKey = 'MAIL_RETRIEVAL_INTERVAL'; | 0 | 51,403 | 0 | 265 | 4 | 0.00 |
| SELECT SettingValue as OutputValue FROM configsettings WHERE SettingKey = 'ENABLE_SERVICEDESK_EMAIL_REQUEST_FEATURE'; | 0 | 51,403 | 0 | 447 | 4 | 0.00 |
| select sdservicer0_.Data as col_0_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.FIELDID=? and sdservicer0_.ProblemID=? | 0 | 28,194 | 1 | 278 | 8 | 0.00 |
| select sdstatecat0_.StateCategoryID as col_0_0_, sdstatecat1_.StateCategoryName as col_1_0_ from sd_statecategory_details sdstatecat0_ cross join sd_statecategory_master sdstatecat1_ where sdstatecat0_.StateID=? and sdstatecat0_.StateCategoryID=sdstatecat1_.StateCategoryID and sdstatecat1_.ProjectID=? | 0 | 24,005 | 1 | 311 | 9 | 0.00 |
| select sduserfeed0_.ID as col_0_0_, sduserfeed0_.Name as col_1_0_, sduserfeed0_.Rating as col_2_0_, sduserfeed0_.isDefault as col_3_0_ from sd_userfeedback_options sduserfeed0_ where sduserfeed0_.Status=0 and sduserfeed0_.ProjectID=? order by sduserfeed0_.DisplayOrder | 0 | 22,656 | 1 | 272 | 8 | 0.00 |
| insert into ims_callableprocedures (CurrentStatus, ProcedureName, Retries) values (?, ?, ?) | 0 | 29,465 | 1 | 667 | 8 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 31,365 | 1 | 278 | 6 | 0.00 |
| select vcm.methodNames,vcm.arguments,vcm.actions from validationscript_custommethods vcm inner join validationscript_mapping vm on vm.scriptid = vcm.scriptid and vm.projectId =? and vm.fieldtype=? and vm.fieldId =? limit ? | 0 | 23,188 | 1 | 891 | 10 | 0.00 |
| select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod <> 0 | 0 | 14,820 | 2 | 227 | 10 | 0.00 |
| select sdstatecat0_.StateCategoryID as col_0_0_ from sd_statecategory_master sdstatecat0_ cross join sd_statecategory_details sdstatecat1_ where sdstatecat0_.StateCategoryID=sdstatecat1_.StateCategoryID and sdstatecat0_.ProjectID=? and sdstatecat1_.StateID=? | 0 | 28,532 | 1 | 314 | 7 | 0.00 |
| select StateId from sd_statesmaster where projectID=? and IsStartState=1 | 0 | 16,077 | 2 | 413 | 12 | 0.00 |
| select assetvalue FROM assetdetails where itemdetailsid=151 and assetid in (select assetid from assetdetails where assetvalue='120201-s3-mvb-bangalore') limit 1 | 0 | 6 | 6,488 | 10,555 | 2,024 | 0.00 |
| SELECT TimeZone FROM customermaster | 0 | 15,740 | 2 | 1,255 | 15 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 27,927 | 1 | 295 | 6 | 0.00 |
| insert into sd_servicerequest_history (access, ActionPerformedBy, ChildOf, CurrentTime, FIELDID, NatureOfChange, NewStateID, NewValue, OldStateID, OldValue, Parameter, ProblemId, userId) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) | 0 | 19,830 | 1 | 568 | 8 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SMS_TO_TICKET_FEATURE' | 0 | 25,680 | 1 | 628 | 6 | 0.00 |
| select sdcategory0_.CategoryName as col_0_0_ from sd_categorymaster sdcategory0_ where sdcategory0_.CategoryId=? | 0 | 24,288 | 1 | 252 | 7 | 0.00 |
| select count(sdattachme0_.AttachmentID) as col_0_0_ from sd_attachmentdetails sdattachme0_ where (sdattachme0_.DisplayType in (0 , 1)) and sdattachme0_.ProblemId=? | 0 | 21,216 | 1 | 501 | 8 | 0.00 |
| select methodmapp0_.MappingID as col_0_0_ from method_mapping methodmapp0_ where methodmapp0_.MethodName=? and methodmapp0_.NewUIMethodName<>'x' limit ? | 0 | 23,188 | 1 | 265 | 7 | 0.00 |
| SELECT SettingValue,DisplayName,mailType FROM sd_configsettings where SettingKey="FROM_ADDRESS" and ProjectID=1 and (ServiceID=10 or ServiceID=0) | 0 | 7,843 | 4 | 492 | 18 | 0.00 |
| select count(sdmailnoti0_.ID) as col_0_0_ from sd_mailnotification sdmailnoti0_ where sdmailnoti0_.ProblemID=? | 0 | 20,892 | 1 | 1,295 | 11 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='TLS_AUTH_ENABLE' | 0 | 16,418 | 1 | 1,260 | 14 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=4 | 0 | 19,177 | 1 | 605 | 9 | 0.00 |
| select sdsubcateg0_.SubCategoryName as col_0_0_ from sd_subcategorymaster sdsubcateg0_ where sdsubcateg0_.SubCategoryId=? | 0 | 24,288 | 1 | 415 | 7 | 0.00 |
| SELECT RequestID as RequestID,sd.problemId as ProblemId,Title as Title,ifnull((select ifnull(concat('',u.fullname,(select concat(' (Delegated from ',fullname,')') from usermgmt_master where userid=(select DelegatedFrom_Owner from sd_servicereqmaster s1 where s1.problemid=sd.problemid))),(select fullname from usermgmt_master where userid=sd.owner)) from usermgmt_master u where u.userid=sd.owner),'') as Owner,ifnull((SELECT StateName FROM sd_statesmaster where Stateid=sd.CurrentStatus),'') as CurrentStatus,CreationTime as CreationTime,ifnull((SELECT FullName FROM usermgmt_master where UserID=sd.SubmittedBy),'') as SubmittedBy,'' as EmailConversations,'' as Attachments,ifnull((select isread from sd_readUnreadRecords where ProblemID=sd.problemid and userId = 2266),'1') as isRead,(SELECT ifnull(group_concat(Status),'0') FROM sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.problemid) as multiApprovalStatus,(SELECT ifnull(group_concat(Issla_breached),'2') FROM escalation_lookup el WHERE el.ProblemID = sd.problemid) as slaStatusDisplay ,(select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.problemid and sb.userid = 2266) as bookmarkColor FROM sd_servicereqmaster sd WHERE sd.projectID =1 AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2266 OR Owner = 2266 OR ( ApprovalManager = 2266 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2266 ) OR ProxySubmittedBy = 2266 ) and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC limit ? | 0 | 15 | 2,061 | 3,950 | 1,737 | 0.00 |
| select SettingValue from configsettings where SettingKEY='BLOCK_POWERED_BY_LINK' | 0 | 14,826 | 1 | 1,260 | 17 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SUBMIT_SMS_AS_TICKET' | 0 | 25,680 | 1 | 296 | 5 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SMS_TO_TICKET_INTERVAL' | 0 | 25,680 | 1 | 1,550 | 10 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='ACKNOWLEDGEMENT_SMS_AS_TICKET' | 0 | 25,680 | 1 | 265 | 5 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SSL_AUTH_ENABLE' | 0 | 16,418 | 1 | 301 | 9 | 0.00 |
| select sdservicer0_.CurrentStatus as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? | 0 | 21,995 | 1 | 255 | 6 | 0.00 |
| select globalconf0_.SettingValue as col_0_0_ from configsettings globalconf0_ where globalconf0_.SettingKEY=? | 0 | 19,592 | 1 | 196 | 6 | 0.00 |
| select distinct q.QuestionID, q.Question from sd_questionnaire_questions q,sd_questionnaire_questions_details qd1,sd_questionnaire_questions_details qd2,sd_questionnaire_questions_details qd3,sd_questionnaire_questions_details qd4,sd_questionnaire_questions_details qd5,sd_questionnaire_questions_details qd6,sd_questionnaire_questions_details qd7 where q.QID=-1 and q.Status=0 and q.QuestionID=qd1.QuestionID and q.QuestionID=qd2.QuestionID and q.QuestionID=qd3.QuestionID and q.QuestionID=qd4.QuestionID and q.QuestionID=qd5.QuestionID and q.QuestionID=qd6.QuestionID and q.QuestionID=qd7.QuestionID and qd1.parameterid=1 and qd1.ParameterValue=11 and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd2.QuestionID and ParameterID=2 limit 1) is NuLL,1,(qd2.parameterid=2 and (qd2.ParameterValue=0 or qd2.ParameterValue=8)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd3.QuestionID and ParameterID=3 limit 1) is NuLL,1,(qd3.parameterid=3 and (qd3.ParameterValue=0 or qd3.ParameterValue=69)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd4.QuestionID and ParameterID=4 limit 1) is NuLL,1,(qd4.parameterid=4 and (qd4.ParameterValue=0 or qd4.ParameterValue=0)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd5.QuestionID and ParameterID=5 limit 1) is NuLL,1,(qd5.parameterid=5 and (qd5.ParameterValue=0 or qd5.ParameterValue=0)))) and (if((Select QuestionID from sd_questionnaire_questions_details where QuestionID= qd6.QuestionID and ParameterID=6 limit 1) is NuLL,1,(qd6.parameterid=6 and (qd6.ParameterValue=0 or qd6.ParameterValue=0)))) and qd7.parameterid=7 and qd7.ParameterValue in(0,0) order by q.DisplayOrder | 0 | 896 | 29 | 971 | 87 | 0.00 |
| SELECT sw.ScriptName, sw.ScriptProperties,sq.currentStatus FROM sd_workflowmaster sw inner join sd_servicereqmaster sq on sw.pstate = sq.currentstatus where AState = ? and sw.ProjectID=sq.projectid and sq.projectid = ? and sq.problemid = ? | 0 | 14,086 | 1 | 290 | 7 | 0.00 |
| select macromaste1_.MACRO_HTML_TYPE as col_0_0_ from sd_additionalparams sdaddition0_ cross join macromaster macromaste1_ where sdaddition0_.FIELDID=? and sdaddition0_.MACROID=macromaste1_.MACROID | 0 | 21,391 | 1 | 225 | 6 | 0.00 |
| insert into sd_encldetails (Access, EnclComment, EnclName, EnclSubmittedBy, EnclSubmittedTime, EnclText, ProblemId) values (?, ?, ?, ?, ?, ?, ?) | 0 | 13,458 | 1 | 529 | 10 | 0.00 |
| {call GetGenericNotificationUserDetails(2)} | 0 | 587 | 41 | 4,098 | 222 | 0.00 |
| select sdquestion0_.SelectedStates as col_0_0_, sdquestion0_.Status as col_1_0_ from sd_questionnaire sdquestion0_ where sdquestion0_.Status=0 and sdquestion0_.ProjectID=? | 0 | 16,270 | 1 | 203 | 6 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ?)) | 0 | 17,282 | 1 | 210 | 7 | 0.00 |
| select SettingValue from configsettings where SettingKEY='SAPPHIREIMS_URL' | 0 | 14,825 | 1 | 862 | 10 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=5) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 3,240 | 7 | 240 | 12 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? and sdstatesfi0_.Input=? and sdstatesfi0_.TypeOfInput=1 limit ? | 0 | 17,246 | 1 | 201 | 6 | 0.00 |
| SELECT SettingValue,DisplayName,mailType FROM sd_configsettings where SettingKey="FROM_ADDRESS" and ProjectID=1 and (ServiceID=11 or ServiceID=0) | 0 | 6,939 | 3 | 360 | 14 | 0.00 |
| SELECT r.FIELDID FROM sd_additionalparams_details r,sd_additionalparams_details su, sd_additionalparams_details st, sd_additionalparams_details df1,sd_additionalparams_details df2,sd_additionalparams_details df3 where r.FIELDID = su.FIELDID and r.FIELDID = st.FIELDID and st.FIELDID = su.FIELDID and su.FIELDID = df1.FIELDID and df1.FIELDID = df2.FIELDID and df2.FIELDID = df3.FIELDID and r.FIELDID in (SELECT FIELDID FROM sd_additionalparams where Status=0 and GridControlFieldID=0 and ProjectID = ? and FIELDID in (?, ?, ?, ?, ?, ?) ) and r.CONTROLFLOW_CATEGORYID =1 and ( r.CONTROLFLOW_CATEGORY_VALUE=0 OR r.CONTROLFLOW_CATEGORY_VALUE = ? ) and st.CONTROLFLOW_CATEGORYID =3 and (st.CONTROLFLOW_CATEGORY_VALUE=0 OR st.CONTROLFLOW_CATEGORY_VALUE = ? ) and df1.CONTROLFLOW_CATEGORYID=4 and (df1.CONTROLFLOW_CATEGORY_VALUE=0 OR df1.CONTROLFLOW_CATEGORY_VALUE = ? ) and df2.CONTROLFLOW_CATEGORYID=5 and (df2.CONTROLFLOW_CATEGORY_VALUE=0 OR df2.CONTROLFLOW_CATEGORY_VALUE = ? ) and df3.CONTROLFLOW_CATEGORYID=6 and (df3.CONTROLFLOW_CATEGORY_VALUE=0 OR df3.CONTROLFLOW_CATEGORY_VALUE = ? ) and su.CONTROLFLOW_CATEGORYID =2 and (su.CONTROLFLOW_CATEGORY_VALUE=0 OR su.CONTROLFLOW_CATEGORY_VALUE = ? ) group by r.FIELDID order by r.FIELDID | 0 | 3,882 | 5 | 1,407 | 26 | 0.00 |
| insert into assetdetails (AssetID, AssetValue, FlowType, GroupType, ItemDetailsID, ItemTypeID, AssetDetailsID, SiteID) values (?, ?, ?, ?, ?, ?, ?, ?) | 0 | 12,371 | 1 | 1,512 | 17 | 0.00 |
| select sdservicer0_.ProblemId as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ParentID=? and (sdservicer0_.CurrentStatus not in (select sdstatecat1_.StateID from sd_statecategory_details sdstatecat1_ where sdstatecat1_.StateCategoryID in (? , ?))) | 0 | 10,300 | 2 | 361 | 11 | 0.00 |
| select distinct sdprojectr1_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID where sdprojectr1_.ProjectID=? and sdprojectr0_.UserID=? and sdprojectr1_.RoleName<>'Submitter' | 0 | 14,773 | 1 | 284 | 6 | 0.00 |
| update sd_readunreadrecords set isRead=0 where problemId=? and userId<>? | 0 | 13,456 | 1 | 430 | 8 | 0.00 |
| SELECT r.FIELDID FROM sd_additionalparams_details r,sd_additionalparams_details su, sd_additionalparams_details st,sd_additionalparams_details df1,sd_additionalparams_details df2,sd_additionalparams_details df3 where r.FIELDID = su.FIELDID and r.FIELDID = st.FIELDID and st.FIELDID = su.FIELDID and su.FIELDID = df1.FIELDID and df1.FIELDID = df2.FIELDID and df2.FIELDID = df3.FIELDID and r.FIELDID in (SELECT FIELDID FROM sd_additionalparams where Status=0 and ProjectID=1) and r.CONTROLFLOW_CATEGORYID =1 and ( r.CONTROLFLOW_CATEGORY_VALUE=0 OR r.CONTROLFLOW_CATEGORY_VALUE =11) and st.CONTROLFLOW_CATEGORYID =3 and (st.CONTROLFLOW_CATEGORY_VALUE=0 OR st.CONTROLFLOW_CATEGORY_VALUE=68) and df1.CONTROLFLOW_CATEGORYID=4 and (df1.CONTROLFLOW_CATEGORY_VALUE=0 OR df1.CONTROLFLOW_CATEGORY_VALUE=0) and df2.CONTROLFLOW_CATEGORYID=5 and (df2.CONTROLFLOW_CATEGORY_VALUE=0 OR df2.CONTROLFLOW_CATEGORY_VALUE=0) and df3.CONTROLFLOW_CATEGORYID=6 and (df3.CONTROLFLOW_CATEGORY_VALUE=0 OR df3.CONTROLFLOW_CATEGORY_VALUE=0) and su.CONTROLFLOW_CATEGORYID =2 and (su.CONTROLFLOW_CATEGORY_VALUE=0 OR su.CONTROLFLOW_CATEGORY_VALUE=69) order by r.FIELDID | 0 | 896 | 23 | 269 | 35 | 0.00 |
| select SQL_CACHE QID , QName from sd_questionnaire where Status=0 and ProjectID=? and ? in(?, ?) | 0 | 16,270 | 1 | 270 | 7 | 0.00 |
| select assetdetai_.AssetDetailsID, assetdetai_.SiteID, assetdetai_.AssetID as AssetID3_26_, assetdetai_.AssetValue as AssetVal4_26_, assetdetai_.FlowType as FlowType5_26_, assetdetai_.GroupType as GroupTyp6_26_, assetdetai_.ItemDetailsID as ItemDeta7_26_, assetdetai_.ItemTypeID as ItemType8_26_ from assetdetails assetdetai_ where assetdetai_.AssetDetailsID=? and assetdetai_.SiteID=? | 0 | 12,371 | 1 | 334 | 9 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 13,864 | 1 | 264 | 6 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 8,626 | 2 | 960 | 14 | 0.00 |
| select usermgmtma0_.ProfilePicture as col_0_0_ from usermgmt_master usermgmtma0_ where usermgmtma0_.UserID=? | 0 | 14,024 | 1 | 303 | 7 | 0.00 |
| Update sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 4010 and sd.ProbeID = 1 and sd.SiteID = 1 | 0 | 2,140 | 8 | 4,395 | 103 | 0.00 |
| select sdattachme0_.AttachmentID as Attachme1_183_, sdattachme0_.Access as Access2_183_, sdattachme0_.Attachment as Attachme3_183_, sdattachme0_.AttachmentName as Attachme4_183_, sdattachme0_.Comment as Comment5_183_, sdattachme0_.DisplayType as DisplayT6_183_, sdattachme0_.FieldID as FieldID7_183_, sdattachme0_.ProblemId as Problem12_183_, sdattachme0_.StateID as StateID8_183_, sdattachme0_.Time as Time9_183_, sdattachme0_.Type as Type10_183_, sdattachme0_.UserID as UserID11_183_ from sd_attachmentdetails sdattachme0_ where sdattachme0_.ProblemId=? and (sdattachme0_.DisplayType in (0 , 1)) and sdattachme0_.Access<>1 | 0 | 3,652 | 5 | 229 | 13 | 0.00 |
| select sdservicer0_.Owner as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? | 0 | 10,239 | 1 | 328 | 10 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 7,239 | 2 | 1,103 | 17 | 0.00 |
| select count(sdencldeta0_.EnclID) as col_0_0_ from sd_encldetails sdencldeta0_ where (sdencldeta0_.EnclName like ?) and sdencldeta0_.ProblemId=? | 0 | 9,232 | 1 | 249 | 8 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=4 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 10,453 | 1 | 483 | 9 | 0.00 |
| SELECT ProjectID FROM sd_service where ServiceID=10 | 0 | 11,096 | 1 | 274 | 8 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.Status=0 and sdstatesma0_.StateId=? | 0 | 14,266 | 1 | 215 | 6 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ?)) | 0 | 11,490 | 1 | 1,576 | 16 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 11,663 | 1 | 255 | 6 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 10,225 | 1 | 312 | 8 | 0.00 |
| select announceme0_.Announcement_Id as col_0_0_, announceme0_.Announcement_Text as col_1_0_, announceme0_.Announcement_StartTime as col_2_0_, announceme0_.Announcement_EndTime as col_3_0_, announceme0_.Announcement_Title as col_4_0_, announceme0_.Announcement_SubmittedBy as col_5_0_ from announcementsmaster announceme0_ order by announceme0_.Announcement_StartTime | 0 | 3,525 | 4 | 1,534 | 48 | 0.00 |
| select sdstatesfi0_.Parameter as col_0_0_, sdstatesfi0_.DisplayName as col_1_0_, sdstatesfi0_.isVisible as col_2_0_, sdstatesfi0_.isMandatory as col_3_0_ from sd_states_fixedfields_permissions sdstatesfi0_ where sdstatesfi0_.Parameter=? and sdstatesfi0_.StateInputId=? | 0 | 7,264 | 2 | 236 | 9 | 0.00 |
| select distinct sdsmsnotif0_.ForState as col_0_0_ from sd_sms_notification_master sdsmsnotif0_ where sdsmsnotif0_.ForState=? | 0 | 10,459 | 1 | 270 | 7 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 13,351 | 1 | 202 | 5 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? | 0 | 10,239 | 1 | 281 | 7 | 0.00 |
| select locationname,locationname FROM servicedesklocationmaster where servicedesklocationmaster.locationname like ? limit 0,100 | 0 | 3,654 | 4 | 264 | 14 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ?)) | 0 | 10,265 | 1 | 290 | 7 | 0.00 |
| select SQL_CACHE vm.fieldid, vm.mappingid, t.scripttype, if(scripttype =0 ,(select newUIContent from validationscript_details t1 where t1.scriptid = t.scriptid),(select scriptname from validationscript_details t2 where t2.scriptid = t.scriptid)) as content, vm.custommethod,mm.newUImethodname,(select content from validationscript_details t1 where t1.scriptid = t.scriptid),isScriptUpgradeRequires, isExistingScript,vm.scriptId from validationscript_details t inner join validationscript_mapping vm on vm.scriptid = t.scriptid inner join method_mapping mm on mm.mappingid = vm.mappingid where vm.fieldtype =? and vm.fieldId not in (0,39) and vm.projectID =? and vm.CustomMethod <> 0 and vm.fieldId in (9,10,11,13,14,15) | 0 | 7,250 | 2 | 221 | 8 | 0.00 |
| update sd_readunreadrecords set isRead=1 where problemId=? and userId=? | 0 | 9,216 | 1 | 197 | 6 | 0.00 |
| select FromMailAddress, MailDetailsID, ServerName, Port, UserName, Password, APopAuthentication, ServiceID, Category, SubCategory, Mode, ProjectID, RegularExpressions, SSLEnabled, MaxMailSize, FilterMailID, MailsPerConn, TransportType, UrgencyID, ImpactID, IsDomainFilter, DomainFilterValue, FolderList, QueryRule, IsActive, EmailCommandEnable, EmailCommandSubject, EmailCommandDelimiter, DomainLookupEnable,AutoSubmissionEnable from mailserverdetails where TransportType <> 'Exchange' ; | 0 | 1,936 | 7 | 3,249 | 75 | 0.00 |
| select sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 | 0 | 9,471 | 1 | 273 | 8 | 0.00 |
| select sdsmsnotif0_.SMS_NotificationID as col_0_0_ from sd_sms_notification_master sdsmsnotif0_ where sdsmsnotif0_.ProjectID=? and sdsmsnotif0_.ForState=? limit ? | 0 | 8,040 | 1 | 265 | 9 | 0.00 |
| select sdfixedfil0_.SNO as col_0_0_, sdfixedfil0_.FieldID as col_1_0_, sdfixedfil0_.AccessToRole as col_2_0_, sdfixedfil0_.DisplayName as col_3_0_, case when sum(sdfixedfil0_.IsMandatory)>=1 then 1 else 0 end as col_4_0_, sdfixedfil0_.ProjectID as col_5_0_, case when sum(sdfixedfil0_.IsVisible)>=1 then 1 else 0 end as col_6_0_, sdfixedfil0_.IsVisibleInChildCall as col_7_0_, sdfixedfil0_.LoadIfSameProject as col_8_0_, sdfixedfil0_.LoadIfDifferentProject as col_9_0_, case when sum(sdfixedfil0_.IsReadOnly)=count(sdfixedfil0_.IsReadOnly) then 1 else 0 end as col_10_0_, sdfixedfil0_.IsReadOnlyInChildCall as col_11_0_, sdfixedfil0_.IsMobileVisibility as col_12_0_, sdfixedfil0_.IsMobileListVisibility as col_13_0_, sdfixedfil0_.IsMobileChangeVisibility as col_14_0_, sdfixedfil0_.IsCollapsed as col_15_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (?)) and (sdfixedfil0_.FieldID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? and (sdfixedfil0_.IsMandatory=1 or sdfixedfil0_.IsMobileChangeVisibility=1 or sdfixedfil0_.IsMobileListVisibility=1 or sdfixedfil0_.IsReadOnly=0 or sdfixedfil0_.IsReadOnlyInChildCall=1 or sdfixedfil0_.IsVisible=1 or sdfixedfil0_.LoadIfDifferentProject=1 or sdfixedfil0_.LoadIfSameProject=1) group by sdfixedfil0_.FieldID | 0 | 3,678 | 3 | 269 | 11 | 0.00 |
| Select FIELD_DISPLAYNAME from sd_additionalparams where FIELDID=118 | 0 | 5,830 | 2 | 289 | 11 | 0.00 |
| select el.Estimated_SLABreachTime,el.Previous_Status,el.IsTicketActive,el.TotalTimeConsider ,ed.ResolveTime_Min,ed.SLA_ID,el.IsSLA_Breached,ed.Interval_time, ed.NBD_cutoff_time, ed.NBD_without_cutofftime_Businessday from escalation_lookup el, escalation_details ed where el.ProblemID = ? and el.SlaID = ed.SLA_ID and el.Estimated_SLABreachTime <> '0000-00-00 00:00:00' | 0 | 4,093 | 3 | 1,023 | 28 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 7,966 | 1 | 538 | 9 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID where sdprojectr1_.RoleName=? and sdprojectr1_.ProjectID=? and sdprojectr0_.UserID=? | 0 | 8,159 | 1 | 218 | 7 | 0.00 |
| select sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 | 0 | 13,202 | 0 | 251 | 5 | 0.00 |
| Select ifnull(count(ProblemId),0) from sd_servicereqmaster sd where projectId = 1 AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2236 OR Owner = 2236 OR ( ApprovalManager = 2236 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2236 ) OR ProxySubmittedBy = 2236 ) | 0 | 6 | 2,114 | 3,411 | 796 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 1688 OR Owner = 1688 OR ( ApprovalManager = 1688 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 1688 ) OR ProxySubmittedBy = 1688 ) and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC limit ? | 0 | 10 | 1,263 | 2,053 | 503 | 0.00 |
| select sdaddition0_.FIELDID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.GridControlFieldID=? and sdaddition0_.Status=0 | 0 | 8,325 | 1 | 197 | 7 | 0.00 |
| select locationname,locationname FROM servicedesklocationmaster limit 1 | 0 | 3,654 | 3 | 2,265 | 39 | 0.00 |
| select sdaddition0_.MACROID as col_0_0_ from sd_additionalparams sdaddition0_ cross join macromaster macromaste1_ where sdaddition0_.MACROID=macromaste1_.MACROID and sdaddition0_.FIELDID=? and sdaddition0_.ProjectID=? and sdaddition0_.Status=0 limit ? | 0 | 9,239 | 1 | 190 | 6 | 0.00 |
| select distinct gridControlFieldId from sd_additionalParams where gridcontrolFieldId != 0 and projectId=? and status =0 | 0 | 3,152 | 3 | 192 | 8 | 0.00 |
| select sdworkgrou0_.WorkGroupID as col_0_0_ from sd_workgroupdetails sdworkgrou0_ inner join sd_workgroupmaster sdworkgrou1_ on sdworkgrou0_.WorkGroupID=sdworkgrou1_.WorkGroupID where sdworkgrou0_.WorkGroupType=11 and sdworkgrou0_.WorkGroupValue=? and sdworkgrou1_.WorkGroupStatus=0 and sdworkgrou1_.ProjectID=? | 0 | 4,022 | 2 | 606 | 13 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254198%' or sd.Title like '%CIMS-MO08254198%' or sd.ProbDescription like '%CIMS-MO08254198%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ? | 0 | 2 | 5,583 | 7,087 | 2,126 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 7,103 | 1 | 269 | 8 | 0.00 |
| select FromMailAddress, MailDetailsID, ServerName, Port, UserName, Password, APopAuthentication, ServiceID, Category, SubCategory, Mode, ProjectID, RegularExpressions, SSLEnabled, MaxMailSize, FilterMailID, MailsPerConn, TransportType, UrgencyID, ImpactID, IsDomainFilter, DomainFilterValue, FolderList, QueryRule, IsActive, EmailCommandEnable, EmailCommandSubject, EmailCommandDelimiter, DomainLookupEnable,AutoSubmissionEnable from mailserverdetails where TransportType = 'Exchange'; | 0 | 1,923 | 5 | 195 | 12 | 0.00 |
| select count(*) as col_0_0_ from sd_encldetails sdencldeta0_ where (sdencldeta0_.EnclName like ?) and sdencldeta0_.ProblemId=? | 0 | 3,921 | 2 | 537 | 16 | 0.00 |
| select ifnull(group_concat(data),0) from sd_servicereq_additionalparams where fieldId = ? and problemid = ? limit ? | 0 | 1,973 | 5 | 1,088 | 28 | 0.00 |
| select sdaddition0_.MACROID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? limit ? | 0 | 6,187 | 1 | 1,392 | 19 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 9,408 | 1 | 181 | 6 | 0.00 |
| select configsett0_.SettingValue as col_0_0_ from configsettings configsett0_ where configsett0_.SettingKEY=? | 0 | 7,200 | 1 | 2,300 | 27 | 0.00 |
| select sdaddition0_.DependentFieldPopulaterQuery as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID=? | 0 | 7,140 | 1 | 248 | 7 | 0.00 |
| select sdstatesfi0_.DisplayName as col_0_0_, sdstatesfi0_.isVisible as col_1_0_ from sd_states_fixedfields_permissions sdstatesfi0_ cross join sd_states_fixedfields sdstatesfi1_ cross join sd_states_fixedfields sdstatesfi2_ where sdstatesfi0_.StateInputId=sdstatesfi2_.InputId and sdstatesfi0_.StateInputId=sdstatesfi1_.InputId and sdstatesfi2_.StateID=? and sdstatesfi2_.Input='Comment' and sdstatesfi0_.Parameter='Comment' | 0 | 3,921 | 2 | 406 | 10 | 0.00 |
| select this_.sno as sno1_336_0_, this_.AccessID as AccessID2_336_0_, this_.AccountExpireDate as AccountE3_336_0_, this_.BadLoginCount as BadLogin4_336_0_, this_.BaseDN as BaseDN5_336_0_, this_.Cell_No as Cell_No6_336_0_, this_.City as City7_336_0_, this_.Collookup as Collooku8_336_0_, this_.DepartmentID as Departme9_336_0_, this_.EmailAddress as EmailAd10_336_0_, this_.EmployeeID as Employe11_336_0_, this_.FullName as FullNam12_336_0_, this_.GOC as GOC13_336_0_, this_.ImmediateManagerID as Immedia14_336_0_, this_.IsAccountLocked as IsAccou15_336_0_, this_.IsManager as IsManag16_336_0_, this_.LastAssignedTime as LastAss17_336_0_, this_.LastLoginTime as LastLog18_336_0_, this_.LocationID as Locatio19_336_0_, this_.ManagerID as Manager20_336_0_, this_.ProfilePicture as Profile21_336_0_, this_.RecentLoginTime as RecentL22_336_0_, this_.SpecializationID as Special23_336_0_, this_.TelephoneNumber as Telepho24_336_0_, this_.uiInterface as uiInter25_336_0_, this_.UserID as UserID27_336_0_, this_.Wing as Wing26_336_0_ from usermgmt_master this_ where this_.UserID=? | 0 | 3,925 | 2 | 303 | 11 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 7,480 | 1 | 165 | 5 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 6,525 | 1 | 311 | 7 | 0.00 |
SELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 490023 LIMIT 1 | 0 | 4 | 2,533 | 5,075 | 1,701 | 0.00 |
| SELECT ProjectID FROM sd_service where ServiceID=11 | 0 | 7,457 | 1 | 165 | 6 | 0.00 |
| SELECT AD1.ASSETVALUE,AD1.ASSETVALUE FROM ASSETMASTER AM INNER JOIN ASSETDETAILS AD ON AM.ASSETID=AD.ASSETID AND AM.ITEMTYPEID=20019 AND AD.ITEMDETAILSID=382 INNER JOIN ASSETDETAILS AD1 ON AD.ASSETID=AD1.ASSETID AND AD1.ITEMDETAILSID=383 WHERE AD.ASSETVALUE=(SELECT CATEGORYNAME FROM SD_CATEGORYMASTER WHERE CATEGORYID=8 ) AND AM.STATUS=0 ORDER BY ASSETVALUE ASC limit 1 | 0 | 2,357 | 4 | 974 | 25 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ?)) | 0 | 7,285 | 1 | 271 | 6 | 0.00 |
| Select FromMailAddress from mailserverdetails where ModuleType=0 and ProjectID=1 limit 1 | 0 | 914 | 10 | 338 | 33 | 0.00 |
| select sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.ProjectID=? and sdstatesma0_.IsStartState=1 | 0 | 4,428 | 2 | 290 | 11 | 0.00 |
| select sdprojectm0_.ProjectID as col_0_0_ from sd_project_master sdprojectm0_ cross join sd_project_details sdprojectd1_ where sdprojectd1_.ParameterID=3 and sdprojectd1_.ParameterValue=? and sdprojectd1_.ProjectID=sdprojectm0_.ProjectID and sdprojectm0_.Status=0 and (sdprojectm0_.ProjectID in (select distinct sdprojectr2_.ProjectID from sd_project_roles sdprojectr2_ cross join sd_project_roles_details sdprojectr3_ where sdprojectr2_.ProjectRoleID=sdprojectr3_.ProjectRoleID and sdprojectr3_.UserID=?)) | 0 | 5,926 | 1 | 231 | 7 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=75 | 0 | 835 | 11 | 5,028 | 175 | 0.00 |
| select macromaste0_.MACRO_HTML_TYPE as col_0_0_ from macromaster macromaste0_ cross join sd_additionalparams sdaddition1_ where sdaddition1_.MACROID=macromaste0_.MACROID and sdaddition1_.FIELDID=? | 0 | 6,856 | 1 | 253 | 7 | 0.00 |
| select sdstatecat0_.StateCategoryID as col_0_0_, sdstatecat1_.StateCategoryName as col_1_0_ from sd_statecategory_details sdstatecat0_ cross join sd_statecategory_master sdstatecat1_ where sdstatecat0_.StateID=? and sdstatecat0_.StateCategoryID=sdstatecat1_.StateCategoryID | 0 | 3,893 | 2 | 1,639 | 27 | 0.00 |
| select isMobile from sd_popupnotification_master where projectId=? and event=? | 0 | 4,023 | 2 | 992 | 17 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 5,601 | 1 | 238 | 7 | 0.00 |
| select group_concat(acd.fieldId) from sd_additionalparams_access_details acd, sd_additionalparams sda, macromaster mm where acd.fieldId = sda.fieldid and sda.macroid = mm.macroid and acd.accesspermission =? and acd.fieldAccessCategory = 7 and mm.macro_html_type =4 limit ? | 0 | 2,129 | 4 | 350 | 15 | 0.00 |
| select SQL_CACHE OptionValue from sd_servicereq_questionnairedata where QID=? and QuestionID=? and ProblemId=? | 0 | 3,893 | 2 | 267 | 9 | 0.00 |
| select "Kit ACK is Successful in CIMS" as attribute6, '1' as attribute7 | 0 | 7,872 | 1 | 205 | 6 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255143%' or sd.Title like '%CIMS-MO08255143%' or sd.ProbDescription like '%CIMS-MO08255143%')) and (SubmittedBy=2272 or Owner=2272 or ApprovalManager=2272 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2272) or ProxySubmittedBy=2272 or groupid in (27,622,159,721,722,723,148) ))) order by ProblemID DESC limit ? | 0 | 2 | 4,376 | 5,441 | 1,505 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255109%' or sd.Title like '%CIMS-MO08255109%' or sd.ProbDescription like '%CIMS-MO08255109%')) and (SubmittedBy=1690 or Owner=1690 or ApprovalManager=1690 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1690) or ProxySubmittedBy=1690 or groupid in (27,622,159,721,722,723,146) ))) order by ProblemID DESC | 0 | 4 | 2,186 | 4,197 | 1,341 | 0.00 |
| select sortdir from macromaster where macroid=? | 0 | 6,477 | 1 | 485 | 9 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_, sdstatesma0_.StateId as col_1_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=(select sdservicer1_.CurrentStatus from sd_servicereqmaster sdservicer1_ where sdservicer1_.ProblemId=?) | 0 | 3,921 | 2 | 272 | 12 | 0.00 |
| select sdstatesfi0_.Input as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? | 0 | 3,921 | 2 | 256 | 10 | 0.00 |
| select group_concat(acd.fieldId) from sd_additionalparams_access_details acd, sd_additionalparams sda, macromaster mm where acd.fieldId = sda.fieldid and sda.macroid = mm.macroid and acd.accesspermission =? and acd.fieldAccessCategory = 7 and mm.macro_html_type =20 limit ? | 0 | 2,232 | 3 | 237 | 10 | 0.00 |
| select sdquestion0_.Question as col_0_0_ from sd_questionnaire_questions sdquestion0_ where sdquestion0_.QID=? and sdquestion0_.QuestionID=? and sdquestion0_.Status=0 limit ? | 0 | 3,893 | 2 | 239 | 8 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 3,620 | 2 | 227 | 8 | 0.00 |
| Select ArchivalPath from logmonlocationmaster | 0 | 4,997 | 1 | 1,093 | 16 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Shipment Dispatched' | 0 | 3,271 | 2 | 1,241 | 23 | 0.00 |
SELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 751016 LIMIT 1 | 0 | 4 | 1,985 | 3,039 | 713 | 0.00 |
| select ud.userid,max(signintime) from sd_project_roles_details sprd ,sd_project_roles spr,admin_auditlog al , userdetails ud where sprd.projectroleid=spr.projectroleid and sprd.userid=ud.userid and al.adminid=ud.userid and ud.isAvailable=1 and ud.userstatus=0 and spr.rolename='Technician' group by ud.userid | 0 | 2,001 | 3 | 813 | 24 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=5 | 0 | 3,271 | 2 | 341 | 11 | 0.00 |
| select surveymast0_.SurveyID as col_0_0_, surveymast0_.CreationTime as col_1_0_, surveymast0_.ClosedTime as col_2_0_, surveymast0_.SurveyName as col_3_0_, surveymast0_.SurveyDescription as col_4_0_ from survey_master surveymast0_ where surveymast0_.SurveyStatus=1 order by surveymast0_.CreationTime | 0 | 3,525 | 2 | 178 | 9 | 0.00 |
| select sdservicer0_.FIELDID as col_0_0_, sdservicer0_.Data as col_1_0_ from sd_servicereq_additionalparams sdservicer0_ cross join sd_additionalparams sdaddition1_ where sdservicer0_.ProblemID=? and sdservicer0_.FIELDID=sdaddition1_.FIELDID and sdaddition1_.Status=0 and sdaddition1_.GridControlFieldID=? order by sdservicer0_.ParamID | 0 | 3,712 | 2 | 203 | 8 | 0.00 |
| SELECT EnclName,EnclComment,EnclID,EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where Access=0 and Problemid= ? and EnclID <= ? | 0 | 898 | 8 | 853 | 37 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 2,956 | 2 | 246 | 11 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255102%' or sd.Title like '%CIMS-MO08255102%' or sd.ProbDescription like '%CIMS-MO08255102%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255102%' or sd.Title like '%CIMS-MO08255102%' or sd.ProbDescription like '%CIMS-MO08255102%'))))) order by ProblemID DESC | 0 | 2 | 3,710 | 3,840 | 183 | 0.00 |
| select macrodetai0_.ColumnName as col_0_0_, macrodetai0_.ColumnType as col_1_0_, macrodetai0_.ColumnMacroId as col_2_0_, macrodetai0_.ColumnWidth as col_3_0_, (select macromaste2_.MACRO_HTML_TYPE from macromaster macromaste2_ where macromaste2_.MACROID=macrodetai0_.ColumnMacroId) as col_4_0_ from macrodetails_griddata macrodetai0_ cross join sd_additionalparams sdaddition1_ where macrodetai0_.MacroId=sdaddition1_.MACROID and sdaddition1_.Status=0 and sdaddition1_.FIELDID=? | 0 | 2,824 | 2 | 322 | 12 | 0.00 |
| SELECT TemplateBody FROM sd_notification_template where TemplateID=34 and ProjectID=1 | 0 | 1,820 | 3 | 327 | 19 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=13 | 0 | 3,264 | 2 | 203 | 10 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254889%' or sd.Title like '%CIMS-MO08254889%' or sd.ProbDescription like '%CIMS-MO08254889%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC | 0 | 3 | 2,368 | 4,081 | 1,483 | 0.00 |
| select FieldID,DisplayName from sd_fixedfileds_permissions where ProjectID=1 and AccessToRole=0 | 0 | 2,742 | 2 | 626 | 15 | 0.00 |
| SELECT AD1.ASSETVALUE,AD1.ASSETVALUE FROM ASSETMASTER AM INNER JOIN ASSETDETAILS AD ON AM.ASSETID=AD.ASSETID AND AM.ITEMTYPEID=20019 AND AD.ITEMDETAILSID=382 INNER JOIN ASSETDETAILS AD1 ON AD.ASSETID=AD1.ASSETID AND AD1.ITEMDETAILSID=383 WHERE AD.ASSETVALUE=(SELECT CATEGORYNAME FROM SD_CATEGORYMASTER where AD1.ASSETVALUE like ? and AD1.ASSETVALUE IN ('Other Branch Location') and CATEGORYID=8 ) AND AM.STATUS=0 ORDER BY ASSETVALUE ASC | 0 | 2,274 | 2 | 181 | 10 | 0.00 |
| select sdstatesfi0_.Input as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? and (sdstatesfi0_.Input in ('User ID' , 'App ID' , 'Multi App ID')) | 0 | 3,893 | 1 | 179 | 8 | 0.00 |
| select sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID | 0 | 2,895 | 2 | 214 | 10 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255109%' or sd.Title like '%CIMS-MO08255109%' or sd.ProbDescription like '%CIMS-MO08255109%')) and (SubmittedBy=1690 or Owner=1690 or ApprovalManager=1690 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1690) or ProxySubmittedBy=1690 or groupid in (27,622,159,721,722,723,146) ))) order by ProblemID DESC limit ? | 0 | 2 | 3,292 | 4,911 | 2,288 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 4,890 | 1 | 269 | 6 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254130%' or sd.Title like '%CIMS-MO08254130%' or sd.ProbDescription like '%CIMS-MO08254130%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ? | 0 | 1 | 6,391 | 6,391 | 0 | 0.00 |
| select AutomailerID, ProblemID, State, Update_UserID,Old_State, New_State from automailer where Retries_Count < 4 limit 200 | 0 | 587 | 10 | 2,672 | 112 | 0.00 |
| select group_concat(acd.fieldId) from sd_additionalparams_access_details acd, sd_additionalparams sda, macromaster mm where acd.fieldId = sda.fieldid and sda.macroid = mm.macroid and acd.accesspermission =? and acd.fieldAccessCategory = 7 and mm.macro_html_type =1 limit ? | 0 | 2,129 | 2 | 130 | 6 | 0.00 |
| select GroupID from groupdetail where UserID = ? | 0 | 3,525 | 1 | 175 | 7 | 0.00 |
| update sd_servicereq_additionalparams set Data=?, DataId=?, InstanceID=?, ProblemID=?, ProjectID=?, FIELDID=? where ParamID=? | 0 | 4,492 | 1 | 111 | 4 | 0.00 |
| select sdenclosur0_.TemplateId as col_0_0_, sdenclosur0_.TemplateName as col_1_0_ from sd_enclosure_template sdenclosur0_ where sdenclosur0_.Type=? and sdenclosur0_.ProjectID=? | 0 | 2,933 | 2 | 227 | 9 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 3,223 | 1 | 191 | 9 | 0.00 |
| Select ifnull(count(ProblemId),0) from sd_servicereqmaster sd where projectId = 1 AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2268 OR Owner = 2268 OR ( ApprovalManager = 2268 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2268 ) OR ProxySubmittedBy = 2268 ) | 0 | 1 | 6,038 | 6,038 | 0 | 0.00 |
| select sdservicer0_.ProblemId as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.isLinked=? | 0 | 4,022 | 1 | 213 | 7 | 0.00 |
| select SettingKey,SettingValue from configsettings where SettingKey in ('SOFTWARE_METER_STATUS', 'BLACKLIST_SOFTWARE_UNINSTALLATION','EXTENDEDAGENT_JOB_CHECKTIME','BLACKLIST_ALERT_TITLE','BLACKLIST_ALERT_MSG','BLACKLIST_SOFTWARE_ALERT_STATUS') | 0 | 3,564 | 1 | 286 | 7 | 0.00 |
| Select settingvalue from configsettings where settingkey = 'IS_INVENTORY_SCHEMA_PULL_AUTO_ENABLED'; | 0 | 4,997 | 1 | 194 | 5 | 0.00 |
| select sdstatesma0_.IsEndState as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=? | 0 | 4,052 | 1 | 304 | 8 | 0.00 |
| select userdetail0_.UserID as UserID1_333_, userdetail0_.tfauth_status as tfauth_s2_333_, userdetail0_.DeletionAllowed as Deletion3_333_, userdetail0_.DomainID as DomainID4_333_, userdetail0_.Guid as Guid5_333_, userdetail0_.isAvailable as isAvaila6_333_, userdetail0_.IsFirstLogIn as IsFirstL7_333_, userdetail0_.IsLoginAllowed as IsLoginA8_333_, userdetail0_.login_failed_attempt as login_fa9_333_, userdetail0_.NotifiedAlertCount as Notifie10_333_, userdetail0_.OUName as OUName11_333_, userdetail0_.Password as Passwor12_333_, userdetail0_.Server as Server13_333_, userdetail0_.SystemID as SystemI14_333_, userdetail0_.UserName as UserNam15_333_, userdetail0_.UserPreSyncStatus as UserPre16_333_, userdetail0_.UserStatus as UserSta17_333_, userdetail0_.whenChanged as whenCha18_333_ from userdetails userdetail0_ where userdetail0_.UserName=? | 0 | 3,061 | 1 | 197 | 9 | 0.00 |
| Update sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 2009 and sd.ProbeID = 1 and sd.SiteID = 1 | 0 | 714 | 8 | 324 | 30 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254723%' or sd.Title like '%CIMS-MO08254723%' or sd.ProbDescription like '%CIMS-MO08254723%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC | 0 | 3 | 1,970 | 2,488 | 450 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 4,637 | 1 | 202 | 5 | 0.00 |
| select Distinct i.SystemID as AgentMeterNodes from probescheduledetail pd inner join probemaster pm on pd.probeid=pm.probeid inner join inventorymaster i on i.siteid=pm.siteid and i.SystemID=pd.ProbeschedulerID where pd.TaskTypeID=16 and i.managenode=1 and i.isvpnclient=1 and pm.siteid=1 | 0 | 3,564 | 1 | 155 | 5 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=72 | 0 | 1,309 | 4 | 404 | 21 | 0.00 |
| select sdencldeta0_.Access as col_0_0_ from sd_encldetails sdencldeta0_ where sdencldeta0_.ProblemId=? and sdencldeta0_.EnclComment=? | 0 | 2,002 | 2 | 148 | 8 | 0.00 |
| select assetitemtypeid,cd.ProcedureName,cd.isinbuilt from assetdepreciation ad , customdepreciation cd where ad.schedulerconfig = 1 and cd.id=ad.depreciationtypeid | 0 | 674 | 8 | 1,220 | 52 | 0.00 |
| select sdservicer0_.ParamID as col_0_0_, sdservicer0_.ProblemID as col_1_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.ProblemID=? and sdservicer0_.ProjectID=? and sdservicer0_.FIELDID=? | 0 | 3,102 | 1 | 124 | 6 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 2,790 | 1 | 190 | 9 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785961 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=785961 and fieldid=132) limit 1 | 0 | 3 | 1,798 | 2,753 | 1,128 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 2,500 | 2 | 212 | 8 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_, sdstatesma0_.ShortName as col_1_0_, sdstatesma0_.Color as col_2_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=? | 0 | 4,022 | 1 | 76 | 5 | 0.00 |
| select sduserfeed0_.ID as col_0_0_, sduserfeed0_.Name as col_1_0_, sduserfeed0_.Weightage as col_2_0_ from sd_userfeedback_questions sduserfeed0_ where sduserfeed0_.ModuleType=1 and sduserfeed0_.Status=0 and sduserfeed0_.ProjectID=? order by sduserfeed0_.DisplayOrder | 0 | 2,937 | 1 | 177 | 6 | 0.00 |
| Update sh_timers_status_detail sd Set sd.LastResponseTime = now() Where sd.Type = 2 and sd.TimerID = 2007 and sd.ProbeID = 1 and sd.SiteID = 1 | 0 | 791 | 6 | 1,194 | 60 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 4,512 | 1 | 168 | 5 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787074 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787074 AND FieldID=132) | 0 | 3 | 1,763 | 2,661 | 960 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=48) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 760 | 6 | 193 | 12 | 0.00 |
| select sduserfeed0_.Name as col_0_0_ from sd_userfeedback_questions sduserfeed0_ where sduserfeed0_.ModuleType=2 and sduserfeed0_.Status=0 and sduserfeed0_.ProjectID=? limit ? | 0 | 2,937 | 1 | 186 | 7 | 0.00 |
| select sdreadunre0_.sno as col_0_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.problemId=? and sdreadunre0_.userId=? limit ? | 0 | 3,124 | 1 | 153 | 7 | 0.00 |
| select sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and (sdaddition0_.AccessToRole in (?)) and sdaddition0_.LoadInChild=1 | 0 | 3,758 | 1 | 199 | 7 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255160%' or sd.Title like '%CIMS-MO08255160%' or sd.ProbDescription like '%CIMS-MO08255160%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255160%' or sd.Title like '%CIMS-MO08255160%' or sd.ProbDescription like '%CIMS-MO08255160%'))))) order by ProblemID DESC | 0 | 1 | 5,054 | 5,054 | 0 | 0.00 |
| SELECT ScheduleID,Scheduletime,IntervalTime,SurveyID,ScheduledStatus FROM Survey_Schedule_Master where status = 0 | 0 | 1,072 | 4 | 687 | 32 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255385%' or sd.Title like '%CIMS-MO08255385%' or sd.ProbDescription like '%CIMS-MO08255385%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255385%' or sd.Title like '%CIMS-MO08255385%' or sd.ProbDescription like '%CIMS-MO08255385%'))))) order by ProblemID DESC | 0 | 1 | 4,935 | 4,935 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254573%' or sd.Title like '%CIMS-MO08254573%' or sd.ProbDescription like '%CIMS-MO08254573%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ? | 0 | 1 | 4,864 | 4,864 | 0 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='361280' LIMIT 1),'No') AS attribute6 | 0 | 2 | 2,384 | 3,348 | 1,362 | 0.00 |
| select sdservicer0_.ParamID as ParamID1_260_0_, sdservicer0_.Data as Data2_260_0_, sdservicer0_.DataId as DataId3_260_0_, sdservicer0_.InstanceID as Instance4_260_0_, sdservicer0_.ProblemID as ProblemI5_260_0_, sdservicer0_.ProjectID as ProjectI6_260_0_, sdservicer0_.FIELDID as FIELDID7_260_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.ParamID=? | 0 | 2,723 | 1 | 258 | 9 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787122 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787122 AND FieldID=132) | 0 | 5 | 950 | 1,159 | 275 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=13 | 0 | 3,264 | 1 | 170 | 7 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254833%' or sd.Title like '%CIMS-MO08254833%' or sd.ProbDescription like '%CIMS-MO08254833%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ? | 0 | 1 | 4,721 | 4,721 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ?)) and sdprojectr0_.AccessValue=? | 0 | 2,916 | 1 | 222 | 8 | 0.00 |
| select sdreadunre0_.userId as col_0_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.problemId=? and sdreadunre0_.userId=? | 0 | 2,594 | 1 | 273 | 10 | 0.00 |
| Select ProfileID from imsprofilevalues where ColumnID=210 and ProfileValues=1 and SiteID=1 | 0 | 2,140 | 2 | 734 | 18 | 0.00 |
| select FieldValue from sd_notification_template_details where TemplateID=34 and FieldType=6 | 0 | 898 | 5 | 311 | 21 | 0.00 |
| select this_.AttachmentID as Attachme1_183_0_, this_.Access as Access2_183_0_, this_.Attachment as Attachme3_183_0_, this_.AttachmentName as Attachme4_183_0_, this_.Comment as Comment5_183_0_, this_.DisplayType as DisplayT6_183_0_, this_.FieldID as FieldID7_183_0_, this_.ProblemId as Problem12_183_0_, this_.StateID as StateID8_183_0_, this_.Time as Time9_183_0_, this_.Type as Type10_183_0_, this_.UserID as UserID11_183_0_ from sd_attachmentdetails this_ where this_.AttachmentID=? | 0 | 1,443 | 3 | 236 | 13 | 0.00 |
| select sdenclosur0_.TemplateId as col_0_0_, sdenclosur0_.TemplateName as col_1_0_ from sd_enclosure_template sdenclosur0_ where sdenclosur0_.Type=1 and sdenclosur0_.ProjectID=1 | 0 | 2,937 | 1 | 135 | 6 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 2,758 | 1 | 228 | 7 | 0.00 |
| SELECT DISTINCT tm.TeamID FROM sd_team_master tm, sd_team_details td, sd_project_roles rm, sd_project_roles_details rd where tm.ProjectID = ? and tm.ProjectID = rm.ProjectID and tm.Status = 0 and tm.TeamID = td.TeamID and ((td.ParameterType = 1 and (td.ParameterValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID = ? )) or (td.ParameterType = 2 and td.ParameterValue = ? )) limit 1 | 0 | 1,262 | 3 | 215 | 12 | 0.00 |
| select sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ?)) and sdaddition0_.LoadInChild=1 | 0 | 3,075 | 1 | 209 | 9 | 0.00 |
| select count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? | 0 | 1,257 | 3 | 864 | 31 | 0.00 |
| SELECT jd.SystemID, psd.ProbeSchedulerID as JobID FROM probescheduledetail psd INNER JOIN jobdetails jd on jd.JobID=psd.ProbeSchedulerID INNER JOIN inventorymaster i on i.siteid=jd.siteid and i.SystemID=jd.SystemID where i.ManageNode=1 and psd.TaskTypeID=3 and psd.MonitoringID=4 and i.SiteID=1 Group by jd.SystemID | 0 | 2,140 | 2 | 248 | 9 | 0.00 |
| select fullname from sd_servicerequest_multiapproval sm,usermgmt_master um where sm.owner=um.UserID and sm.ProblemID=? | 0 | 1,828 | 2 | 363 | 13 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 2,853 | 1 | 270 | 8 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=14) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 519 | 8 | 364 | 21 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786121 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786121 and fieldid=132) limit 1 | 0 | 3 | 1,376 | 1,727 | 306 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=22) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 507 | 8 | 153 | 12 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=9) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 519 | 7 | 253 | 13 | 0.00 |
| select assetstatu_.AssetStatus_ID, assetstatu_.SiteID, assetstatu_.ActionPerformedBy as ActionPe3_48_, assetstatu_.AssetID as AssetID4_48_, assetstatu_.FilterID as FilterID5_48_, assetstatu_.ItemTypeID as ItemType6_48_, assetstatu_.Project as Project7_48_, assetstatu_.TimePeriod as TimePeri8_48_, assetstatu_.UserID as UserID9_48_ from assetstatus assetstatu_ where assetstatu_.AssetStatus_ID=? and assetstatu_.SiteID=? | 0 | 429 | 9 | 1,199 | 72 | 0.00 |
| insert into assetmaster (AcceptanceTemplate, AssetCreationTime, AssetDenyRemarks, AssetImportTempID, AssetNumber, AuditStatus, AuditTemplate, Department, ExtensionNo, FilterID, IsArchived, IsChildAsset, ItemTypeID, Lastupdatedtime, Location, MappingKeyValueOne, MappingKeyValueTwo, ParentAsset, Project, SiteID, SiteName, Status, SystemID, SystemName, tempSystemID, UserApproveStatus, UserID) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) | 0 | 538 | 7 | 229 | 24 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786949 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786949 and fieldid=132) limit 1 | 0 | 5 | 783 | 1,506 | 404 | 0.00 |
| Select Group_Concat(Distinct SystemID) as Systems from UserFormPublishInfo where status=0 and siteid=1 | 0 | 2,140 | 1 | 224 | 6 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2252 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 1,999 | 1 | 157 | 9 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ? , ?)) | 0 | 2,500 | 1 | 211 | 9 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785751 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=785751 and fieldid=132) limit 1 | 0 | 3 | 1,246 | 1,424 | 265 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 2,840 | 1 | 164 | 5 | 0.00 |
| select sdmailnoti0_.ID as col_0_0_ from sd_mailnotification sdmailnoti0_ where sdmailnoti0_.ProblemID=? order by sdmailnoti0_.MailSentTime desc limit ? | 0 | 1,697 | 2 | 249 | 10 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251875%' or sd.Title like '%CIMS-MO08251875%' or sd.ProbDescription like '%CIMS-MO08251875%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ? | 0 | 1 | 3,709 | 3,709 | 0 | 0.00 |
| select fullname from sd_servicereqmaster sm,usermgmt_master um where sm.ApprovalManager=um.UserID and sm.ProblemID=? | 0 | 1,820 | 1 | 168 | 9 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254158%' or sd.Title like '%CIMS-MO08254158%' or sd.ProbDescription like '%CIMS-MO08254158%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08254158%' or sd.Title like '%CIMS-MO08254158%' or sd.ProbDescription like '%CIMS-MO08254158%'))))) order by ProblemID DESC | 0 | 1 | 3,615 | 3,615 | 0 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=72) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 590 | 6 | 188 | 10 | 0.00 |
| select sdstatesfi0_.StateInputId as StateInp6_279_0_, sdstatesfi0_.StateLookupId as StateLoo1_280_0_, sdstatesfi0_.StateLookupId as StateLoo1_280_1_, sdstatesfi0_.DisplayName as DisplayN2_280_1_, sdstatesfi0_.isMandatory as isMandat3_280_1_, sdstatesfi0_.isVisible as isVisibl4_280_1_, sdstatesfi0_.Parameter as Paramete5_280_1_, sdstatesfi0_.StateInputId as StateInp6_280_1_ from sd_states_fixedfields_permissions sdstatesfi0_ where sdstatesfi0_.StateInputId=? | 0 | 2,310 | 1 | 260 | 7 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=0 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 898 | 3 | 245 | 17 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=41 | 0 | 795 | 4 | 284 | 19 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=48 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 1,707 | 2 | 199 | 11 | 0.00 |
| select assetflowd0_.FlowDetailsID as FlowDeta1_29_, assetflowd0_.SiteID as SiteID2_29_, assetflowd0_.ModuleID as ModuleID3_29_, assetflowd0_.Value as Value4_29_ from assetflowdetails assetflowd0_ where assetflowd0_.ModuleID=? and assetflowd0_.SiteID=? | 0 | 1,619 | 2 | 139 | 8 | 0.00 |
| select profileid as db_profile_ids from imsprofilemaster where siteid=1 and tableID=34 | 0 | 2,140 | 1 | 193 | 8 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=73 | 0 | 674 | 5 | 285 | 23 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Waiting for SPOC Assign' | 0 | 1,384 | 2 | 310 | 12 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254343%' or sd.Title like '%CIMS-MO08254343%' or sd.ProbDescription like '%CIMS-MO08254343%')) and (SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 or groupid in (27,622,159,721,722,723,154) ))) order by ProblemID DESC limit ? | 0 | 2 | 1,717 | 1,753 | 50 | 0.00 |
| select sdprojectm0_.ProjectID as ProjectI1_227_, sdprojectm0_.color as color2_227_, sdprojectm0_.DisplayOrder as DisplayO3_227_, sdprojectm0_.image as image4_227_, sdprojectm0_.ProjectDescription as ProjectD5_227_, sdprojectm0_.ProjectName as ProjectN6_227_, sdprojectm0_.shortname as shortnam7_227_, sdprojectm0_.Status as Status8_227_, sdprojectm0_.VERSION as VERSION9_227_ from sd_project_master sdprojectm0_ where sdprojectm0_.ProjectName=? | 0 | 1,912 | 1 | 220 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254350%' or sd.Title like '%CIMS-MO08254350%' or sd.ProbDescription like '%CIMS-MO08254350%')) and (SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 or groupid in (622,159,721,722,723,155,634,644,662,664,676) ))) order by ProblemID DESC limit ? | 0 | 2 | 1,710 | 1,784 | 104 | 0.00 |
| select sdstatesfi0_.Input as col_0_0_, sdstatesfi0_.HelpText as col_1_0_, sdstatesfi0_.TypeOfInput as col_2_0_, sdstatesfi0_.InputId as col_3_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? | 0 | 2,938 | 1 | 156 | 5 | 0.00 |
| select customerma0_.TimeZone as col_0_0_ from customermaster customerma0_ | 0 | 1,853 | 1 | 202 | 9 | 0.00 |
| select psd.ProbeSchedulerID as ProbeSchedulerID from probescheduledetail psd inner join probemaster pm on pm.probeid=psd.probeid inner join inventorymaster i on i.siteid=pm.siteid and psd.probeschedulerid=i.systemid and i.managenode=1 and psd.TaskTypeID=1 and psd.MonitoringID=4; | 0 | 2,140 | 1 | 126 | 6 | 0.00 |
| select configparamvalue, details.taskconfigid as TaskConfigID from agenttaskconfigdetails details inner join agenttaskconfigmaster master on master.taskconfigid = details.taskconfigid and master.taskid = 1 and configparamid = 1 | 0 | 1,409 | 2 | 354 | 13 | 0.00 |
| select FieldValue,FieldType from sd_notification_template_details where TemplateID=34 and FieldType in (5,0,1,2,3,4) order by DisplayOrder | 0 | 898 | 3 | 348 | 16 | 0.00 |
| select SelectedStates from sd_questionnaire where Status=0 and ProjectID=1 | 0 | 898 | 3 | 351 | 20 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 2,196 | 1 | 181 | 6 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255320%' or sd.Title like '%CIMS-MO08255320%' or sd.ProbDescription like '%CIMS-MO08255320%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ? | 0 | 1 | 3,291 | 3,291 | 0 | 0.00 |
| update sd_servicereq_additionalparams set Data=? where ProjectID=? and ProblemID=? and FIELDID=? | 0 | 1,639 | 1 | 147 | 7 | 0.00 |
| select sdsearchpr0_.ProfileType as col_0_0_ from sd_searchprofiles_master sdsearchpr0_ where sdsearchpr0_.ProfileID=? | 0 | 1,338 | 2 | 885 | 25 | 0.00 |
| select count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 1,310 | 2 | 173 | 9 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=48 | 0 | 801 | 4 | 264 | 17 | 0.00 |
| select usermgmtde0_.AccessType as col_0_0_ from usermgmt_details usermgmtde0_ where (usermgmtde0_.AccessID in (select groupdetai1_.GroupID from groupdetail groupdetai1_ where groupdetai1_.UserID=?)) and (usermgmtde0_.AccessNodes like ?) | 0 | 1,614 | 1 | 141 | 8 | 0.00 |
| select sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ? , ? , ? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID | 0 | 982 | 3 | 279 | 15 | 0.00 |
| SELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=7 | 0 | 437 | 7 | 184 | 21 | 0.00 |
| select sdprojectt1_.ProjectTypeID as col_0_0_ from sd_project_details sdprojectd0_ cross join sd_projecttype_master sdprojectt1_ where sdprojectd0_.ParameterID=3 and sdprojectd0_.ProjectID=? and sdprojectd0_.ParameterValue=sdprojectt1_.ProjectTypeID | 0 | 1,789 | 1 | 183 | 8 | 0.00 |
| select count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 1,280 | 2 | 270 | 11 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=82 | 0 | 427 | 7 | 431 | 38 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252533%' or sd.Title like '%CIMS-MO08252533%' or sd.ProbDescription like '%CIMS-MO08252533%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ? | 0 | 1 | 3,077 | 3,077 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=1688 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 1,489 | 2 | 120 | 8 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=68) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 436 | 6 | 234 | 14 | 0.00 |
| select count(sdattachme0_.AttachmentID) as col_0_0_ from sd_attachmentdetails sdattachme0_ where (sdattachme0_.DisplayType in (0 , 1)) and sdattachme0_.ProblemId=? limit ? | 0 | 1,697 | 1 | 166 | 8 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=4 | 0 | 1,237 | 2 | 245 | 12 | 0.00 |
| Select DATE_FORMAT(now(), '%Y-%m-%d %H:%i:%s') | 0 | 2,009 | 1 | 153 | 6 | 0.00 |
| SELECT DisplayName,mailType FROM configsettings where SettingKey="FROM_ADDRESS" | 0 | 1,350 | 2 | 141 | 9 | 0.00 |
| select assetvalue FROM assetdetails where itemdetailsid=151 and assetid in (select assetid from assetdetails where assetvalue='seshaasai - maharashtra') limit 1 | 0 | 1 | 2,956 | 2,956 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20)) and sdprojectr0_.AccessValue=17 | 0 | 1,166 | 2 | 256 | 14 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252672%' or sd.Title like '%CIMS-MO08252672%' or sd.ProbDescription like '%CIMS-MO08252672%')) and (SubmittedBy=2256 or Owner=2256 or ApprovalManager=2256 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2256) or ProxySubmittedBy=2256 or groupid in (622,721,722,723,159) ))) order by ProblemID DESC | 0 | 2 | 1,465 | 1,483 | 25 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255510%' or sd.Title like '%CIMS-MO08255510%' or sd.ProbDescription like '%CIMS-MO08255510%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC | 0 | 2 | 1,459 | 1,460 | 1 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255409%' or sd.Title like '%CIMS-MO08255409%' or sd.ProbDescription like '%CIMS-MO08255409%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255409%' or sd.Title like '%CIMS-MO08255409%' or sd.ProbDescription like '%CIMS-MO08255409%'))))) order by ProblemID DESC | 0 | 1 | 2,887 | 2,887 | 0 | 0.00 |
| SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=0 | 0 | 898 | 3 | 554 | 23 | 0.00 |
| Select ID,ProjectID,ServiceID,Category,SubCategory,LocationID,DepartmentID,Title,Description,SubmittedBy,SubmittedThrough,ReferenceID,CcMailId,UrgencyID,ImpactID,IncidentType,DerivedField1,DerivedField2,DerivedField3,AssetNumber,HTMLDescription from sd_autorecordoperations_master where ModuleType=1 and Status=0 | 0 | 669 | 4 | 144 | 11 | 0.00 |
| Select TypeOfInput from sd_states_fixedfields where StateID=(Select StateID from sd_statesmaster where Status=0 and ProjectID=1 and StateName='Waiting for Dispatch Information' order by StateID desc limit 1) and Input='Attachments in Email Communications' and TypeOfInput=1 | 0 | 898 | 3 | 207 | 13 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=6 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 1,571 | 1 | 270 | 12 | 0.00 |
| SELECT sw.ScriptName, sw.ScriptProperties FROM sd_workflowmaster sw where PState = ? and AState=? and sw.projectid = ? | 0 | 1,694 | 1 | 274 | 9 | 0.00 |
| select distinct sdprojectr1_.ProjectID as col_0_0_, sdprojectm4_.ProjectName as col_1_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID, sd_project_master sdprojectm4_ where sdprojectr1_.ProjectID=sdprojectm4_.ProjectID and sdprojectr0_.UserID=? and sdprojectm4_.Status=0 order by sdprojectm4_.DisplayOrder ASC, col_0_0_ | 0 | 739 | 3 | 167 | 14 | 0.00 |
| select count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 1,445 | 1 | 152 | 8 | 0.00 |
| call GetRequestID(1,787658,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,791 | 2,791 | 0 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 1,241 | 2 | 175 | 10 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255428%' or sd.Title like '%CIMS-MO08255428%' or sd.ProbDescription like '%CIMS-MO08255428%')) and (SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 or groupid in (622,159,721,722,723,626,628,630,646,678,708,710,716,718,725,726) ))) order by ProblemID DESC | 0 | 1 | 2,765 | 2,765 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255165%' or sd.Title like '%CIMS-MO08255165%' or sd.ProbDescription like '%CIMS-MO08255165%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC | 0 | 1 | 2,758 | 2,758 | 0 | 0.00 |
| select * from groupdetail where UserID = ? and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = ? )) | 0 | 1,614 | 1 | 137 | 6 | 0.00 |
| select count(routingid) from sd_mailroutingconfigurationmaster where isenabled =1 and projectID= ? | 0 | 437 | 6 | 600 | 37 | 0.00 |
| SELECT DISTINCT pm.ProjectID, pm.ProjectName FROM sd_project_master pm,sd_project_roles pr,sd_project_roles_details prd ,sd_project_roles_access pra where pm.Status=0 and pm.ProjectID=pr.ProjectID and pr.ProjectRoleID=prd.ProjectRoleID and prd.UserID = ? and prd.ProjectRoleID=pra.ProjectRoleID and pra.accessvalue = ? union SELECT sdpm.ProjectID , sdpm.ProjectName FROM sd_project_master sdpm , sd_project_details sdpd where sdpm.Status=0 and sdpm.ProjectID=sdpd.ProjectID and (sdpd.ParameterID=1 or sdpd.ParameterID=5) and sdpd.ParameterValue = ? | 0 | 1,014 | 2 | 268 | 11 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786625 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786625 and fieldid=132) limit 1 | 0 | 3 | 896 | 1,600 | 609 | 0.00 |
| select this_.UserID as UserID1_333_0_, this_.tfauth_status as tfauth_s2_333_0_, this_.DeletionAllowed as Deletion3_333_0_, this_.DomainID as DomainID4_333_0_, this_.Guid as Guid5_333_0_, this_.isAvailable as isAvaila6_333_0_, this_.IsFirstLogIn as IsFirstL7_333_0_, this_.IsLoginAllowed as IsLoginA8_333_0_, this_.login_failed_attempt as login_fa9_333_0_, this_.NotifiedAlertCount as Notifie10_333_0_, this_.OUName as OUName11_333_0_, this_.Password as Passwor12_333_0_, this_.Server as Server13_333_0_, this_.SystemID as SystemI14_333_0_, this_.UserName as UserNam15_333_0_, this_.UserPreSyncStatus as UserPre16_333_0_, this_.UserStatus as UserSta17_333_0_, this_.whenChanged as whenCha18_333_0_ from userdetails this_ where this_.UserID=? | 0 | 844 | 3 | 189 | 13 | 0.00 |
| select sdconfigse0_.SettingValue as col_0_0_ from sd_configsettings sdconfigse0_ where sdconfigse0_.SettingKEY='SLA_VIOLATION_DISPLAY_PRIVILEGE' and sdconfigse0_.ProjectID=1 limit ? | 0 | 1,697 | 1 | 255 | 9 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255204%' or sd.Title like '%CIMS-MO08255204%' or sd.ProbDescription like '%CIMS-MO08255204%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC limit ? | 0 | 1 | 2,653 | 2,653 | 0 | 0.00 |
| call GetRequestID(1,787976,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,633 | 2,633 | 0 | 0.00 |
| SELECT srml.timeZone FROM ServiceReqMaster_Lookup srml WHERE srml.userName in ( SELECT ud.userName FROM UserDetails ud WHERE ud.userId = ? ) limit ? | 0 | 1,858 | 1 | 59 | 3 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=4 | 0 | 1,237 | 2 | 164 | 10 | 0.00 |
| SELECT SubCategoryName FROM sd_subcategorymaster where SubCategoryid=69 | 0 | 896 | 2 | 285 | 15 | 0.00 |
| select sdaddition0_.MACROID as col_0_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.GridControlFieldID=? | 0 | 1,704 | 1 | 203 | 8 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=1688 | 0 | 1,347 | 1 | 176 | 8 | 0.00 |
| select sdsearchpr0_.ProfileDetailsID as ProfileD1_252_, sdsearchpr0_.ParameterID as Paramete2_252_, sdsearchpr0_.ParameterValue as Paramete3_252_, sdsearchpr0_.ProfileID as ProfileI4_252_ from sd_searchprofiles_details sdsearchpr0_ where sdsearchpr0_.ProfileID=? and sdsearchpr0_.ParameterValue<>? | 0 | 865 | 2 | 266 | 13 | 0.00 |
| select distinct el.problemid, ed.name from escalation_lookup el, escalation_details ed where ed.sla_id = el.slaid and el.problemid =? and el.issla_breached=1 | 0 | 1,697 | 1 | 145 | 6 | 0.00 |
| select SystemID from perf_poller where SiteID = 1 group by SystemID | 0 | 666 | 3 | 1,130 | 44 | 0.00 |
| call GetRequestID(1,787877,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,523 | 2,523 | 0 | 0.00 |
| call GetRequestID(1,787898,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,520 | 2,520 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254373%' or sd.Title like '%CIMS-MO08254373%' or sd.ProbDescription like '%CIMS-MO08254373%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ? | 0 | 1 | 2,499 | 2,499 | 0 | 0.00 |
| call GetRequestID(1,787868,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,495 | 2,495 | 0 | 0.00 |
| select sdworkgrou0_.WorkGroupID as WorkGrou4_298_0_, sdworkgrou0_.WorkGroupDetailsID as WorkGrou1_297_0_, sdworkgrou0_.WorkGroupDetailsID as WorkGrou1_297_1_, sdworkgrou0_.WorkGroupID as WorkGrou4_297_1_, sdworkgrou0_.WorkGroupType as WorkGrou2_297_1_, sdworkgrou0_.WorkGroupValue as WorkGrou3_297_1_ from sd_workgroupdetails sdworkgrou0_ where sdworkgrou0_.WorkGroupID=? | 0 | 1,941 | 1 | 73 | 3 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='FROM_ADDRESS' | 0 | 1,456 | 1 | 130 | 7 | 0.00 |
| select isSummaryIncluded, isStateUpdatesIncluded from sd_notification_template where templateid = ? | 0 | 898 | 2 | 296 | 13 | 0.00 |
| call Fino_GRN_Number_Generation(786996,108,284); -- Query should return value | 0 | 39 | 62 | 236 | 52 | 0.00 |
| select sdprojectm0_.ProjectID as col_0_0_, sdprojectm0_.ProjectName as col_1_0_ from sd_project_master sdprojectm0_ cross join sd_project_details sdprojectd1_ where sdprojectd1_.ParameterID=3 and sdprojectd1_.ParameterValue=? and sdprojectd1_.ProjectID=sdprojectm0_.ProjectID and sdprojectm0_.Status=0 and (sdprojectm0_.ProjectID in (select distinct sdprojectr2_.ProjectID from sd_project_roles sdprojectr2_ cross join sd_project_roles_details sdprojectr3_ where sdprojectr2_.ProjectRoleID=sdprojectr3_.ProjectRoleID and sdprojectr3_.UserID=?)) order by sdprojectm0_.ProjectID | 0 | 644 | 3 | 243 | 16 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SMTP_AUTH_ENABLE' | 0 | 1,456 | 1 | 108 | 6 | 0.00 |
| call GetRequestID(1,787967,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,431 | 2,431 | 0 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SMTP_ADDRESS' | 0 | 1,456 | 1 | 150 | 7 | 0.00 |
| call GetRequestID(1,788047,0,0,0,0,'{Project}|&|1||&&||{Service}|&|10||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 2,398 | 2,398 | 0 | 0.00 |
| SELECT sb.bookmarkid,sb.name,sb.color FROM sd_bookmarks sb, sd_bookmark_details sbd WHERE sb.bookmarkid = sbd.bookmarkid and sb.projectid = ? and sb.userid = ? group by sb.name | 0 | 426 | 5 | 359 | 24 | 0.00 |
| select sdconfigse0_.SettingValue as col_0_0_ from sd_configsettings sdconfigse0_ where sdconfigse0_.ProjectID=? and sdconfigse0_.ServiceID=0 and sdconfigse0_.SettingKEY='SERVICEDESK_ALL_REQUEST_FLAG' limit ? | 0 | 1,598 | 1 | 135 | 6 | 0.00 |
| insert into sd_readunreadrecords (isRead, ownerId, problemId, submittedBy, userId) values (?, ?, ?, ?, ?) | 0 | 1,283 | 1 | 113 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251871%' or sd.Title like '%CIMS-MO08251871%' or sd.ProbDescription like '%CIMS-MO08251871%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ? | 0 | 1 | 2,306 | 2,306 | 0 | 0.00 |
| select 1 | 0 | 791 | 2 | 178 | 13 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255149%' or sd.Title like '%CIMS-MO08255149%' or sd.ProbDescription like '%CIMS-MO08255149%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC | 0 | 1 | 2,287 | 2,287 | 0 | 0.00 |
| select SettingValue from sd_configsettings where SettingKEY='ENABLE_OR_DISABLE_OF_LOGO' and ProjectID=1 | 0 | 898 | 2 | 124 | 9 | 0.00 |
| SELECT TemplateType,TemplateID FROM sd_notification_master where projectid=1 and ForState=0 and TemplateType in (9,10) | 0 | 520 | 4 | 200 | 19 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=68 | 0 | 437 | 5 | 307 | 27 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254683%' or sd.Title like '%CIMS-MO08254683%' or sd.ProbDescription like '%CIMS-MO08254683%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ? | 0 | 1 | 2,231 | 2,231 | 0 | 0.00 |
| SELECT psd.ProbeSchedulerID as JobID, jd.SystemID as SystemID FROM probescheduledetail psd INNER JOIN jobdetails jd on jd.JobID=psd.ProbeSchedulerID INNER JOIN inventorymaster i on i.siteid=jd.siteid and i.SystemID=jd.SystemID where i.ManageNode=1 and psd.TaskTypeID=3 and psd.MonitoringID=4 and i.SiteID=1 | 0 | 791 | 2 | 184 | 9 | 0.00 |
| select DepartmentName from departmentmaster where DepartmentID=3 | 0 | 480 | 4 | 320 | 22 | 0.00 |
| select sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ? , ? , ? , ? , ? , ? , ? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID | 0 | 845 | 2 | 282 | 13 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SMTP_PORT' | 0 | 1,456 | 1 | 336 | 10 | 0.00 |
| select jd.SystemID, jd.SchedularID, jd.jobid from jobsmasterdetail jm, jobdetails jd, jobsmaster j where jd.jobtypeid = 10063 and jd.status = 0 and jd.SchedularID = jm.SchedularID and j.schedularid=jd.schedularid and jm.siteid=jd.siteid and jd.siteid= 1 | 0 | 791 | 2 | 135 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255414%' or sd.Title like '%CIMS-MO08255414%' or sd.ProbDescription like '%CIMS-MO08255414%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255414%' or sd.Title like '%CIMS-MO08255414%' or sd.ProbDescription like '%CIMS-MO08255414%'))))) order by ProblemID DESC limit ? | 0 | 1 | 2,115 | 2,115 | 0 | 0.00 |
| SELECT count(*) FROM sd_additionalparams_access_details where FIELDID= ? and FieldAccessCategory=1 and (AccessID in (?) or AccessID=0) | 0 | 1,450 | 1 | 263 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255392%' or sd.Title like '%CIMS-MO08255392%' or sd.ProbDescription like '%CIMS-MO08255392%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255392%' or sd.Title like '%CIMS-MO08255392%' or sd.ProbDescription like '%CIMS-MO08255392%'))))) order by ProblemID DESC limit ? | 0 | 1 | 2,049 | 2,049 | 0 | 0.00 |
| insert into sd_attachmentdetails (Access, Attachment, AttachmentName, Comment, DisplayType, FieldID, ProblemId, StateID, Time, Type, UserID) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) | 0 | 352 | 5 | 290 | 23 | 0.00 |
| select usermgmtde0_.SettingAccess as col_0_0_ from usermgmt_details usermgmtde0_ where usermgmtde0_.AccessID in (select groupdetai1_.GroupID from groupdetail groupdetai1_ where groupdetai1_.UserID=?) | 0 | 1,352 | 1 | 144 | 7 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=22 | 0 | 528 | 3 | 189 | 15 | 0.00 |
| SELECT RequestID as RequestID,ProblemId as ProblemId,Title as Title,ifnull((select ifnull(concat('',u.fullname,(select concat(' (Delegated from ',fullname,')') from usermgmt_master where userid=(select DelegatedFrom_Owner from sd_servicereqmaster s1 where s1.problemid=sd.problemid))),(select fullname from usermgmt_master where userid=sd.owner)) from usermgmt_master u where u.userid=sd.owner),'') as Owner,ifnull((SELECT StateName FROM sd_statesmaster where Stateid=sd.CurrentStatus),'') as CurrentStatus,CreationTime as CreationTime,'' as EmailConversations,'' as Attachments,ifnull((select isread from sd_readUnreadRecords where ProblemID=sd.problemid and userId = 1688 limit 1),'1') as isRead,(SELECT ifnull(group_concat(Status),'0') FROM sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.problemid) as multiApprovalStatus,(SELECT ifnull(group_concat(Issla_breached),'2') FROM escalation_lookup el WHERE el.ProblemID = sd.problemid) as slaStatusDisplay FROM sd_servicereqmaster sd WHERE sd.projectID =1 and ((((sd.RequestID like '%CIMS-MO08255322%' or sd.Title like '%CIMS-MO08255322%' or sd.ProbDescription like '%CIMS-MO08255322%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255322%' or sd.Title like '%CIMS-MO08255322%' or sd.ProbDescription like '%CIMS-MO08255322%'))))) order by sd.ProblemID DESC limit ? | 0 | 1 | 2,027 | 2,027 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255314%' or sd.Title like '%CIMS-MO08255314%' or sd.ProbDescription like '%CIMS-MO08255314%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255314%' or sd.Title like '%CIMS-MO08255314%' or sd.ProbDescription like '%CIMS-MO08255314%'))))) order by ProblemID DESC limit ? | 0 | 1 | 2,017 | 2,017 | 0 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='BLOCK_POWERED_BY_LINK' | 0 | 1,350 | 1 | 80 | 6 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2048 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 1,111 | 1 | 198 | 9 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=872 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 1,168 | 1 | 188 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255149%' or sd.Title like '%CIMS-MO08255149%' or sd.ProbDescription like '%CIMS-MO08255149%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ? | 0 | 1 | 2,002 | 2,002 | 0 | 0.00 |
| call Fino_GRN_Number_Generation(787391,108,284); -- Query should return value | 0 | 38 | 52 | 175 | 34 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255262%' or sd.Title like '%CIMS-MO08255262%' or sd.ProbDescription like '%CIMS-MO08255262%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255262%' or sd.Title like '%CIMS-MO08255262%' or sd.ProbDescription like '%CIMS-MO08255262%'))))) order by ProblemID DESC limit ? | 0 | 1 | 1,974 | 1,974 | 0 | 0.00 |
| select count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 990 | 1 | 174 | 7 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255140%' or sd.Title like '%CIMS-MO08255140%' or sd.ProbDescription like '%CIMS-MO08255140%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255140%' or sd.Title like '%CIMS-MO08255140%' or sd.ProbDescription like '%CIMS-MO08255140%'))))) order by ProblemID DESC limit ? | 0 | 1 | 1,969 | 1,969 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-BR08250013%' or sd.Title like '%CIMS-BR08250013%' or sd.ProbDescription like '%CIMS-BR08250013%')) and (SubmittedBy=74 or Owner=74 or ApprovalManager=74 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=74) or ProxySubmittedBy=74)) or ((((sd.RequestID like '%CIMS-BR08250013%' or sd.Title like '%CIMS-BR08250013%' or sd.ProbDescription like '%CIMS-BR08250013%'))))) order by ProblemID DESC | 0 | 1 | 1,969 | 1,969 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255118%' or sd.Title like '%CIMS-MO08255118%' or sd.ProbDescription like '%CIMS-MO08255118%')) and (SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688)) or ((((sd.RequestID like '%CIMS-MO08255118%' or sd.Title like '%CIMS-MO08255118%' or sd.ProbDescription like '%CIMS-MO08255118%'))))) order by ProblemID DESC limit ? | 0 | 1 | 1,966 | 1,966 | 0 | 0.00 |
| Select FullName from usermgmt_master where UserID=4 | 0 | 898 | 2 | 118 | 9 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255348%' or sd.Title like '%CIMS-MO08255348%' or sd.ProbDescription like '%CIMS-MO08255348%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255348%' or sd.Title like '%CIMS-MO08255348%' or sd.ProbDescription like '%CIMS-MO08255348%'))))) order by ProblemID DESC | 0 | 1 | 1,951 | 1,951 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255357%' or sd.Title like '%CIMS-MO08255357%' or sd.ProbDescription like '%CIMS-MO08255357%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255357%' or sd.Title like '%CIMS-MO08255357%' or sd.ProbDescription like '%CIMS-MO08255357%'))))) order by ProblemID DESC | 0 | 1 | 1,950 | 1,950 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255265%' or sd.Title like '%CIMS-MO08255265%' or sd.ProbDescription like '%CIMS-MO08255265%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255265%' or sd.Title like '%CIMS-MO08255265%' or sd.ProbDescription like '%CIMS-MO08255265%'))))) order by ProblemID DESC limit ? | 0 | 1 | 1,947 | 1,947 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254163%' or sd.Title like '%CIMS-MO08254163%' or sd.ProbDescription like '%CIMS-MO08254163%')) and (SubmittedBy=1848 or Owner=1848 or ApprovalManager=1848 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1848) or ProxySubmittedBy=1848)) or ((((sd.RequestID like '%CIMS-MO08254163%' or sd.Title like '%CIMS-MO08254163%' or sd.ProbDescription like '%CIMS-MO08254163%'))))) order by ProblemID DESC limit ? | 0 | 1 | 1,936 | 1,936 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255225%' or sd.Title like '%CIMS-MO08255225%' or sd.ProbDescription like '%CIMS-MO08255225%')) and (SubmittedBy=2254 or Owner=2254 or ApprovalManager=2254 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2254) or ProxySubmittedBy=2254 or groupid in (159,721,622,722,723) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,928 | 1,928 | 0 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=9 | 0 | 520 | 3 | 312 | 19 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20 , 6 , 19 , 37 , 14)) and sdprojectr0_.AccessValue=17 | 0 | 844 | 2 | 300 | 12 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786740 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786740 and fieldid=132) limit 1 | 0 | 3 | 634 | 793 | 138 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 19 , 37 , 14 , 7)) and sdprojectr0_.AccessValue=17 | 0 | 927 | 2 | 178 | 9 | 0.00 |
| Select wd.WorkGroupID from sd_workgroupdetails wd where wd.WorkGroupID = ? and (if((Select wd1.WorkGroupValue from sd_workgroupdetails wd1 where wd1.WorkGroupID = wd.WorkGroupID and wd1.WorkGroupType = ? limit 1) is NULL,1,(if((wd.WorkGroupType = ? and wd.WorkGroupValue = ? ),1,0)))) limit ? | 0 | 2,563 | 0 | 34 | 1 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2252 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 868 | 2 | 334 | 13 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255296%' or sd.Title like '%CIMS-MO08255296%' or sd.ProbDescription like '%CIMS-MO08255296%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255296%' or sd.Title like '%CIMS-MO08255296%' or sd.ProbDescription like '%CIMS-MO08255296%'))))) order by ProblemID DESC | 0 | 1 | 1,894 | 1,894 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Assigned to Logistic Workgroup' | 0 | 836 | 2 | 180 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601676,'SLA',"PopulateSMSInfo(601676,82,now())",now()) | 0 | 15 | 125 | 1,874 | 483 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2271 | 0 | 1,447 | 1 | 213 | 7 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='MAX_ALERTS_TO_SEND' | 0 | 1,350 | 1 | 286 | 9 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255287%' or sd.Title like '%CIMS-MO08255287%' or sd.ProbDescription like '%CIMS-MO08255287%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255287%' or sd.Title like '%CIMS-MO08255287%' or sd.ProbDescription like '%CIMS-MO08255287%'))))) order by ProblemID DESC | 0 | 1 | 1,879 | 1,879 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Approve Without Discount' | 0 | 795 | 2 | 160 | 9 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 1,839 | 1 | 87 | 3 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='SPOC Self Assign' | 0 | 674 | 2 | 274 | 13 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='New' | 0 | 520 | 3 | 199 | 16 | 0.00 |
| SELECT Count(*) FROM sd_servicereqmaster sd WHERE sd.projectID =1 and ((((sd.RequestID like '%CIMS-MO08255100%' or sd.Title like '%CIMS-MO08255100%' or sd.ProbDescription like '%CIMS-MO08255100%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255100%' or sd.Title like '%CIMS-MO08255100%' or sd.ProbDescription like '%CIMS-MO08255100%'))))) | 0 | 1 | 1,855 | 1,855 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Assign to Other Branch' | 0 | 801 | 2 | 101 | 6 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787290 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787290 and fieldid=132) limit 1 | 0 | 3 | 611 | 757 | 126 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=872 | 0 | 1,186 | 1 | 120 | 6 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255329%' or sd.Title like '%CIMS-MO08255329%' or sd.ProbDescription like '%CIMS-MO08255329%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255329%' or sd.Title like '%CIMS-MO08255329%' or sd.ProbDescription like '%CIMS-MO08255329%'))))) order by ProblemID DESC | 0 | 1 | 1,830 | 1,830 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252839/INV/08/25/1%' or sd.Title like '%CIMS-MO08252839/INV/08/25/1%' or sd.ProbDescription like '%CIMS-MO08252839/INV/08/25/1%')) and (SubmittedBy=2256 or Owner=2256 or ApprovalManager=2256 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2256) or ProxySubmittedBy=2256 or groupid in (622,721,722,723,159) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,828 | 1,828 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255339%' or sd.Title like '%CIMS-MO08255339%' or sd.ProbDescription like '%CIMS-MO08255339%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255339%' or sd.Title like '%CIMS-MO08255339%' or sd.ProbDescription like '%CIMS-MO08255339%'))))) order by ProblemID DESC | 0 | 1 | 1,824 | 1,824 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Inventory Updated' | 0 | 528 | 3 | 225 | 15 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1962 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1962) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252083%' or sd.Title like '%CIMS-MO08252083%' or sd.ProbDescription like '%CIMS-MO08252083%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,810 | 1,810 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255210%' or sd.Title like '%CIMS-MO08255210%' or sd.ProbDescription like '%CIMS-MO08255210%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,809 | 1,809 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255418%' or sd.Title like '%CIMS-MO08255418%' or sd.ProbDescription like '%CIMS-MO08255418%')) and (SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872)) or ((((sd.RequestID like '%CIMS-MO08255418%' or sd.Title like '%CIMS-MO08255418%' or sd.ProbDescription like '%CIMS-MO08255418%'))))) order by ProblemID DESC | 0 | 1 | 1,809 | 1,809 | 0 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=11 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 1,059 | 1 | 195 | 10 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254554%' or sd.Title like '%CIMS-MO08254554%' or sd.ProbDescription like '%CIMS-MO08254554%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,784 | 1,784 | 0 | 0.00 |
| select sdfixedfil0_.SNO as col_0_0_, sdfixedfil0_.FieldID as col_1_0_, sdfixedfil0_.AccessToRole as col_2_0_, sdfixedfil0_.DisplayName as col_3_0_, case when sum(sdfixedfil0_.IsMandatory)>=1 then 1 else 0 end as col_4_0_, sdfixedfil0_.ProjectID as col_5_0_, case when sum(sdfixedfil0_.IsVisible)>=1 then 1 else 0 end as col_6_0_, sdfixedfil0_.IsVisibleInChildCall as col_7_0_, sdfixedfil0_.LoadIfSameProject as col_8_0_, sdfixedfil0_.LoadIfDifferentProject as col_9_0_, case when sum(sdfixedfil0_.IsReadOnly)=count(sdfixedfil0_.IsReadOnly) then 1 else 0 end as col_10_0_, sdfixedfil0_.IsReadOnlyInChildCall as col_11_0_, sdfixedfil0_.IsMobileVisibility as col_12_0_, sdfixedfil0_.IsMobileListVisibility as col_13_0_, sdfixedfil0_.IsMobileChangeVisibility as col_14_0_, sdfixedfil0_.IsCollapsed as col_15_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (?)) and (sdfixedfil0_.FieldID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? and (sdfixedfil0_.IsMandatory=1 or sdfixedfil0_.IsMobileChangeVisibility=1 or sdfixedfil0_.IsMobileListVisibility=1 or sdfixedfil0_.IsReadOnly=0 or sdfixedfil0_.IsReadOnlyInChildCall=1 or sdfixedfil0_.IsVisibleInChildCall=1 or sdfixedfil0_.LoadIfDifferentProject=1 or sdfixedfil0_.LoadIfSameProject=1) group by sdfixedfil0_.FieldID | 0 | 449 | 3 | 185 | 15 | 0.00 |
| select count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? | 0 | 678 | 2 | 147 | 10 | 0.00 |
| Select StateID from sd_statesmaster where ProjectID=1 and StateName='Waiting for Dispatch Information' | 0 | 898 | 1 | 125 | 7 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=59 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 1,121 | 1 | 159 | 7 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1688 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 927 | 1 | 137 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255136%' or sd.Title like '%CIMS-MO08255136%' or sd.ProbDescription like '%CIMS-MO08255136%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,734 | 1,734 | 0 | 0.00 |
| select count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ? , ? , ? , ? , ?)) and sdfixedfil0_.ProjectID=? | 0 | 402 | 4 | 559 | 32 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255181%' or sd.Title like '%CIMS-MO08255181%' or sd.ProbDescription like '%CIMS-MO08255181%')) and (SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 or groupid in (622,159,721,722,723,150) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,724 | 1,724 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786829 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786829 AND FieldID=132) | 0 | 3 | 571 | 605 | 29 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787025 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787025 and fieldid=132) limit 1 | 0 | 3 | 569 | 578 | 9 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254043%' or sd.Title like '%CIMS-MO08254043%' or sd.ProbDescription like '%CIMS-MO08254043%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,703 | 1,703 | 0 | 0.00 |
| SELECT StateName FROM sd_statesmaster where ProjectID=1 and Stateid=68 | 0 | 896 | 1 | 163 | 10 | 0.00 |
| select assetstatu0_.AssetStatus_ID as AssetSta1_48_, assetstatu0_.SiteID as SiteID2_48_, assetstatu0_.ActionPerformedBy as ActionPe3_48_, assetstatu0_.AssetID as AssetID4_48_, assetstatu0_.FilterID as FilterID5_48_, assetstatu0_.ItemTypeID as ItemType6_48_, assetstatu0_.Project as Project7_48_, assetstatu0_.TimePeriod as TimePeri8_48_, assetstatu0_.UserID as UserID9_48_ from assetstatus assetstatu0_ where assetstatu0_.AssetID=? order by assetstatu0_.AssetStatus_ID desc limit ? | 0 | 538 | 3 | 195 | 11 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255132%' or sd.Title like '%CIMS-MO08255132%' or sd.ProbDescription like '%CIMS-MO08255132%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,696 | 1,696 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254602%' or sd.Title like '%CIMS-MO08254602%' or sd.ProbDescription like '%CIMS-MO08254602%')) and (SubmittedBy=2272 or Owner=2272 or ApprovalManager=2272 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2272) or ProxySubmittedBy=2272 or groupid in (27,622,159,721,722,723,148) ))) order by ProblemID DESC limit ? | 0 | 1 | 1,688 | 1,688 | 0 | 0.00 |
| insert into assetstatus (ActionPerformedBy, AssetID, FilterID, ItemTypeID, Project, TimePeriod, UserID, AssetStatus_ID, SiteID) values (?, ?, ?, ?, ?, ?, ?, ?, ?) | 0 | 538 | 3 | 297 | 15 | 0.00 |
| SELECT CategoryName FROM sd_categorymaster where Categoryid=8 | 0 | 896 | 1 | 147 | 7 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=54 | 0 | 1,042 | 1 | 97 | 6 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255095%' or sd.Title like '%CIMS-MO08255095%' or sd.ProbDescription like '%CIMS-MO08255095%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC | 0 | 1 | 1,667 | 1,667 | 0 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='271307' LIMIT 1),'No') AS attribute6 | 0 | 2 | 828 | 1,042 | 301 | 0.00 |
| select QID from sd_questionnaire where Status=0 and ProjectID=1 | 0 | 898 | 1 | 126 | 8 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='SAPPHIREIMS_URL' | 0 | 1,350 | 1 | 180 | 6 | 0.00 |
| SELECT ProjectName FROM sd_project_master where ProjectID =1 | 0 | 898 | 1 | 182 | 8 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786944 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786944 and fieldid=132) limit 1 | 0 | 3 | 548 | 557 | 8 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786215 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786215 AND FieldID=132) | 0 | 3 | 547 | 548 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08253731%' or sd.Title like '%CIMS-MO08253731%' or sd.ProbDescription like '%CIMS-MO08253731%')) and (SubmittedBy=2236 or Owner=2236 or ApprovalManager=2236 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2236) or ProxySubmittedBy=2236 or groupid in (622,721,722,723,159,698) ))) order by ProblemID DESC | 0 | 1 | 1,638 | 1,638 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08251959%' or sd.Title like '%CIMS-MO08251959%' or sd.ProbDescription like '%CIMS-MO08251959%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC | 0 | 1 | 1,630 | 1,630 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2236 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 618 | 2 | 199 | 13 | 0.00 |
| select SettingValue from sd_configsettings where SettingKEY='POSITION_OF_LOGO' and ProjectID=1 | 0 | 898 | 1 | 124 | 7 | 0.00 |
| select RefGUID, Data from Agent_Data_Details | 0 | 714 | 2 | 192 | 10 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255177%' or sd.Title like '%CIMS-MO08255177%' or sd.ProbDescription like '%CIMS-MO08255177%')) and (SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 or groupid in (622,159,721,722,723,634,644,660,662,664) ))) order by ProblemID DESC | 0 | 1 | 1,599 | 1,599 | 0 | 0.00 |
| SELECT StateName FROM sd_statesmaster where ProjectID=1 and Stateid=1 | 0 | 520 | 3 | 250 | 17 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787216 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787216 AND FieldID=132) | 0 | 3 | 530 | 558 | 24 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 948 | 1 | 136 | 6 | 0.00 |
| Select CategoryId,CategoryName from sd_categorymaster sdcm, sd_service_parameters_details sdspd where parameterid =1 and sdcm.categoryId = sdspd.Parametervalue and sdcm.status = 0 and sdcm.projectId = 1 and CategoryName like '%%' and ServiceId in (11) order by CategoryName | 0 | 407 | 3 | 248 | 15 | 0.00 |
SELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 396210 LIMIT 1 | 0 | 1 | 1,573 | 1,573 | 0 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=14 | 0 | 520 | 3 | 172 | 12 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 19 | 0 | 698 | 2 | 204 | 11 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255413%' or sd.Title like '%CIMS-MO08255413%' or sd.ProbDescription like '%CIMS-MO08255413%')) and (SubmittedBy=1962 or Owner=1962 or ApprovalManager=1962 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1962) or ProxySubmittedBy=1962 or groupid in (622,159,721,722,723,138,618) ))) order by ProblemID DESC | 0 | 1 | 1,549 | 1,549 | 0 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 600 | 2 | 210 | 14 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255132%' or sd.Title like '%CIMS-MO08255132%' or sd.ProbDescription like '%CIMS-MO08255132%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC | 0 | 1 | 1,544 | 1,544 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252308%' or sd.Title like '%CIMS-MO08252308%' or sd.ProbDescription like '%CIMS-MO08252308%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC | 0 | 1 | 1,544 | 1,544 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255520%' or sd.Title like '%CIMS-MO08255520%' or sd.ProbDescription like '%CIMS-MO08255520%')) and (SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 or groupid in (622,159,721,722,723,626,628,630,646,678,708,710,716,718,725,726) ))) order by ProblemID DESC | 0 | 1 | 1,530 | 1,530 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254622%' or sd.Title like '%CIMS-MO08254622%' or sd.ProbDescription like '%CIMS-MO08254622%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC | 0 | 1 | 1,523 | 1,523 | 0 | 0.00 |
| insert into userlogindetails (IPAddress, LoggedInTime, login_type, time_spent, Type, Userid) values (?, ?, ?, ?, ?, ?) | 0 | 326 | 4 | 267 | 17 | 0.00 |
| select assetitemt0_.ItemTypeID as ItemType1_35_0_, assetitemt0_.SiteID as SiteID2_35_0_, assetitemt0_.AssetModule_ID as AssetMod3_35_0_, assetitemt0_.cmdbViewPrefix as cmdbView4_35_0_, assetitemt0_.Description as Descript5_35_0_, assetitemt0_.Format as Format6_35_0_, assetitemt0_.IsDisplay as IsDispla7_35_0_, assetitemt0_.IsInBuilt as IsInBuil8_35_0_, assetitemt0_.ItemType as ItemType9_35_0_, assetitemt0_.MappingKeyType as Mapping10_35_0_ from assetitemtype_master assetitemt0_ where assetitemt0_.ItemTypeID=? and assetitemt0_.SiteID=? | 0 | 505 | 2 | 221 | 12 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255347%' or sd.Title like '%CIMS-MO08255347%' or sd.ProbDescription like '%CIMS-MO08255347%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC | 0 | 1 | 1,509 | 1,509 | 0 | 0.00 |
SELECT DISTINCT IF(COUNT(am1.AssetID)>0,ad3.Assetvalue,'--') AS attribute7, IF(COUNT(am1.AssetID)>0,ad4.Assetvalue,'--') AS attribute8,
IF(COUNT(am1.AssetID)>0,ad5.Assetvalue,'--') AS attribute6
FROM Assetmaster am
INNER JOIN Assetdetails ad ON am.AssetID=ad.AssetID AND ad.ItemDetailsID=121
INNER JOIN Assetdetails ad1 ON ad.AssetID=ad1.AssetID AND ad1.ItemDetailsID =202
INNER JOIN Assetdetails ad6 ON ad.AssetID=ad6.AssetID AND ad6.ItemdetailsID=506
LEFT JOIN AssetDetails ad2 ON ad1.Assetvalue=ad2.Assetvalue AND ad2.ItemDetailsID=508
INNER JOIN AssetMaster am1 ON ad2.AssetID=am1.AssetID AND am1.Status=0 AND am1.ItemTypeID=20013
Inner JOIN AssetDetails ad7 ON am1.AssetID=ad7.assetID AND ad7.ItemdetailsID=510 AND ad6.Assetvalue=ad7.assetvalue
LEFT JOIN AssetDetails ad3 ON am1.AssetID=ad3.AssetID AND ad3.ItemDetailsID=206
LEFT JOIN AssetDetails ad4 ON am1.AssetID=ad4.AssetID AND ad4.ItemDetailsID=208
LEFT JOIN AssetDetails ad5 ON am1.AssetID=ad5.AssetID AND ad5.ItemDetailsID=210
WHERE am.Status=0 AND am.ItemTypeID=20005 AND am.assetnumber= 226020 LIMIT 1 | 0 | 1 | 1,491 | 1,491 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254955%' or sd.Title like '%CIMS-MO08254955%' or sd.ProbDescription like '%CIMS-MO08254955%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC | 0 | 1 | 1,486 | 1,486 | 0 | 0.00 |
| Select getbsmrolebasedsystems(?,?,?,?,?) | 0 | 845 | 1 | 174 | 9 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254808%' or sd.Title like '%CIMS-MO08254808%' or sd.ProbDescription like '%CIMS-MO08254808%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC | 0 | 1 | 1,468 | 1,468 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08255213%' or sd.Title like '%CIMS-MO08255213%' or sd.ProbDescription like '%CIMS-MO08255213%')) and (SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 or groupid in (622,159,721,722,723,151) ))) order by ProblemID DESC | 0 | 1 | 1,466 | 1,466 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2048 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 823 | 1 | 112 | 7 | 0.00 |
| SELECT det.JobID, det.FormID,master.JobName, det.SystemID FROM UserFormPublishInfoMaster master INNER JOIN UserFormPublishInfo det on det.SiteID=master.SiteID and master.JobID=det.JobID and master.FormID=det.FormID INNER JOIN Inventorymaster i on i.siteid=master.SiteID and i.SystemID=det.SystemID WHERE det.Status=0 and det.SiteID= 1 and i.Managenode=1 | 0 | 791 | 1 | 77 | 4 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08252114%' or sd.Title like '%CIMS-MO08252114%' or sd.ProbDescription like '%CIMS-MO08252114%')) and (SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 or groupid in (622,159,721,722,723,421) ))) order by ProblemID DESC | 0 | 1 | 1,452 | 1,452 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and ((((sd.RequestID like '%CIMS-MO08254472%' or sd.Title like '%CIMS-MO08254472%' or sd.ProbDescription like '%CIMS-MO08254472%')) and (SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 or groupid in (622,159,721,722,723,632,652,654,656,658,666,672,674,727) ))) order by ProblemID DESC | 0 | 1 | 1,445 | 1,445 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 19 , 10 , 16)) and sdprojectr0_.AccessValue=17 | 0 | 823 | 1 | 250 | 10 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 72 OR Owner = 72 OR ( ApprovalManager = 72 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 72 ) OR ProxySubmittedBy = 72 ) and ( SubmittedBy=72 or Owner=72 or ApprovalManager=72 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=72) or ProxySubmittedBy=72 ) order by ProblemID DESC | 0 | 1 | 1,418 | 1,418 | 0 | 0.00 |
| SELECT ServiceName FROM sd_service where ServiceID =11 | 0 | 898 | 1 | 121 | 6 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=78 | 0 | 190 | 7 | 397 | 37 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 50 OR Owner = 50 OR ( ApprovalManager = 50 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 50 ) OR ProxySubmittedBy = 50 ) and ( SubmittedBy=50 or Owner=50 or ApprovalManager=50 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=50) or ProxySubmittedBy=50 ) order by ProblemID DESC | 0 | 1 | 1,399 | 1,399 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=54 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 844 | 1 | 129 | 6 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=1690 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 615 | 2 | 111 | 9 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Waiting for Dispatch Information' | 0 | 437 | 3 | 304 | 17 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=75 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 554 | 2 | 142 | 11 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 6 , 20 , 19)) and sdprojectr0_.AccessValue=17 | 0 | 868 | 1 | 107 | 6 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2266 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 955 | 1 | 138 | 7 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2274 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 422 | 3 | 400 | 21 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,19,37,14,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 216 | 6 | 140 | 15 | 0.00 |
| SELECT ParameterValue FROM sd_notification_details where NotificationID=291 and ParameterType=11 | 0 | 437 | 3 | 115 | 11 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=8 | 0 | 755 | 1 | 249 | 11 | 0.00 |
| Select ad.ViewAccessID from sd_viewaccess_details ad,sd_project_roles rm,sd_project_roles_details rd where ad.ProjectID=1 and ad.ProjectID=rm.ProjectID and ((ad.ModuleType=1 and ad.AccessType=6 and (ad.AccessValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID =2271)) or (ad.ModuleType=2 and ad.AccessValue =2271)) group by ad.ViewAccessID | 0 | 180 | 7 | 611 | 46 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 840 | 1 | 226 | 10 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=872 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 708 | 1 | 128 | 8 | 0.00 |
| select distinct bj.SchedularID, bj.SystemID from jobsmasterlookup jm, BackupJobDetails bj where bj.SchedularID=jm.schedularid and jm.siteid=bj.siteid and jm.siteid= 1 | 0 | 791 | 1 | 93 | 5 | 0.00 |
| insert into softwaremeterdetail (siteid,systemid) select DISTINCT smsr.siteid,smsr.systemid from softwaremeterstatusrecord smsr left join softwaremeterdetail smd on smd.siteid=smsr.siteid and smd.systemid=smsr.systemid where smsr.siteid=1 and smd.systemid is null; | 0 | 791 | 1 | 95 | 4 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='Submitter' | 0 | 437 | 2 | 255 | 18 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='KB Manager' | 0 | 437 | 2 | 244 | 15 | 0.00 |
| select sitedetail0_.IsServer as col_0_0_, sitedetail0_.SiteID as col_1_0_ from sitedetail sitedetail0_ | 0 | 322 | 3 | 146 | 14 | 0.00 |
| select psd.ProbeSchedulerID as ProbeSchedulerID from probescheduledetail psd inner join probemaster pm on pm.probeid=psd.probeid inner join inventorymaster i on i.siteid=pm.siteid and psd.probeschedulerid=i.systemid and i.managenode=1 and psd.TaskTypeID=1 and psd.MonitoringID=4 and i.SiteID = 1 | 0 | 791 | 1 | 112 | 4 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='471001' LIMIT 1),'No') AS attribute6 | 0 | 2 | 622 | 643 | 29 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=872 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 644 | 1 | 191 | 10 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='473001' LIMIT 1),'No') AS attribute6 | 0 | 2 | 604 | 625 | 29 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583652,'SLA',"PopulateSMSInfo(583652,76,now())",now()) | 0 | 15 | 80 | 1,164 | 299 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,19,37,14,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 166 | 7 | 112 | 12 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2271 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 1,021 | 1 | 131 | 4 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=59 | 0 | 813 | 1 | 96 | 6 | 0.00 |
| select usermgmtde0_.AccessType as col_0_0_ from usermgmt_details usermgmtde0_ where usermgmtde0_.AccessID in (select groupdetai1_.GroupID from groupdetail groupdetai1_ where groupdetai1_.UserID=?) | 0 | 766 | 1 | 148 | 6 | 0.00 |
| select DepartmentName from departmentmaster where DepartmentID=4 | 0 | 262 | 4 | 213 | 18 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 196 | 6 | 338 | 36 | 0.00 |
| Select group_concat(ProfileID) as ProfileIds from imsprofilevalues where ColumnID=210 and ProfileValues=1 and SiteID= ? | 0 | 791 | 1 | 177 | 7 | 0.00 |
| select modulename from asset_module_master where moduleid=? | 0 | 790 | 1 | 108 | 6 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=76 | 0 | 197 | 5 | 330 | 30 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=82) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,6,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 204 | 5 | 113 | 9 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 17 | 0 | 698 | 1 | 108 | 6 | 0.00 |
| select sdprojectr1_.ProjectID as col_0_0_ from sd_project_roles_details sdprojectr0_ inner join sd_project_roles sdprojectr1_ on sdprojectr0_.ProjectRoleID=sdprojectr1_.ProjectRoleID cross join sd_project_master sdprojectm4_ where sdprojectr1_.ProjectID=sdprojectm4_.ProjectID and sdprojectr0_.UserID=? and sdprojectm4_.Status=0 limit ? | 0 | 702 | 1 | 166 | 8 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=75) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (20,11,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 185 | 6 | 209 | 15 | 0.00 |
| select profileid, dataid, Systemid, applicationid from addm_application_details where resourcestatus = 0 and length(profileid)> 0 | 0 | 703 | 1 | 84 | 6 | 0.00 |
| select count(distinct sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 358 | 3 | 143 | 11 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) | 0 | 534 | 2 | 134 | 10 | 0.00 |
| select this_.UserID as UserID1_333_0_, this_.tfauth_status as tfauth_s2_333_0_, this_.DeletionAllowed as Deletion3_333_0_, this_.DomainID as DomainID4_333_0_, this_.Guid as Guid5_333_0_, this_.isAvailable as isAvaila6_333_0_, this_.IsFirstLogIn as IsFirstL7_333_0_, this_.IsLoginAllowed as IsLoginA8_333_0_, this_.login_failed_attempt as login_fa9_333_0_, this_.NotifiedAlertCount as Notifie10_333_0_, this_.OUName as OUName11_333_0_, this_.Password as Passwor12_333_0_, this_.Server as Server13_333_0_, this_.SystemID as SystemI14_333_0_, this_.UserName as UserNam15_333_0_, this_.UserPreSyncStatus as UserPre16_333_0_, this_.UserStatus as UserSta17_333_0_, this_.whenChanged as whenCha18_333_0_ from userdetails this_ where this_.UserName=? and this_.UserStatus=? and this_.IsLoginAllowed=? | 0 | 588 | 1 | 64 | 6 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=1688 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 684 | 1 | 142 | 7 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=24 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 382 | 2 | 163 | 14 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787170,133, 134, 135,132 ); -- Query should return value | 0 | 2 | 568 | 634 | 93 | 0.00 |
| DELETE smsr FROM softwaremeterstatusrecord smsr INNER JOIN inventorymaster i ON i.siteid=smsr.siteid and i.systemid=smsr.systemid where smsr.siteid=1 and i.Managenode !=1 | 0 | 791 | 1 | 73 | 4 | 0.00 |
| SELECT ParameterValue FROM sd_notification_details where NotificationID=291 and ParameterType=12 | 0 | 437 | 2 | 200 | 12 | 0.00 |
| select groupdetai0_.GroupID as col_0_0_ from groupdetail groupdetai0_ where groupdetai0_.UserID=? | 0 | 641 | 1 | 187 | 11 | 0.00 |
| select additional0_.FIELDID as FIELDID5_180_0_, additional0_.id as id1_181_0_, additional0_.id as id1_181_1_, additional0_.AccessID as AccessID2_181_1_, additional0_.AccessPermission as AccessPe3_181_1_, additional0_.FIELDID as FIELDID5_181_1_, additional0_.FieldAccessCategory as FieldAcc4_181_1_ from sd_additionalparams_access_details additional0_ where additional0_.FIELDID=? | 0 | 657 | 1 | 84 | 6 | 0.00 |
| select sdworkflow0_.StateMovementID as StateMov4_296_0_, sdworkflow0_.SdWorkFlowDetailId as SdWorkFl1_295_0_, sdworkflow0_.SdWorkFlowDetailId as SdWorkFl1_295_1_, sdworkflow0_.StateMovementID as StateMov4_295_1_, sdworkflow0_.WORKFLOW_CATEGORYID as WORKFLOW2_295_1_, sdworkflow0_.WORKFLOW_CATEGORY_VALUE as WORKFLOW3_295_1_ from sd_workflowdetail sdworkflow0_ where sdworkflow0_.StateMovementID=? | 0 | 570 | 1 | 68 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235150/INV/09/23/1' | 0 | 928 | 1 | 187 | 6 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 883 | 1 | 140 | 6 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=442 | 0 | 370 | 2 | 212 | 14 | 0.00 |
| SELECT pm.ProjectID FROM sd_project_master pm,sd_project_details pd where pd.ParameterID=3 and pd.ParameterValue = ? and pd.ProjectID=pm.ProjectID and pm.Status=0 and pm.ProjectID in ( SELECT distinct(ProjectID) FROM sd_project_roles rm,sd_project_roles_details rd where rm.ProjectRoleID=rd.ProjectRoleID and rd.UserID = ?) | 0 | 644 | 1 | 97 | 6 | 0.00 |
| SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=2271 | 0 | 368 | 2 | 336 | 19 | 0.00 |
| delete from sd_servicereq_additionalparams where ProjectID=? and ProblemID=? and (FIELDID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) | 0 | 321 | 3 | 191 | 12 | 0.00 |
| Delete smd from softwaremeterdetail smd left join softwaremeterstatusrecord smsr on smd.siteid=smsr.siteid and smd.systemid=smsr.systemid where smd.siteid=1 and smsr.siteid is null; | 0 | 791 | 1 | 114 | 4 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20 , 6 , 14 , 37 , 17 , 7)) and sdprojectr0_.AccessValue=17 | 0 | 644 | 1 | 210 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235119/INV/09/23/1' | 0 | 920 | 1 | 188 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10233902/INV/10/23/1' | 0 | 460 | 2 | 250 | 16 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=2 | 0 | 317 | 3 | 309 | 22 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='396210' LIMIT 1),'No') AS attribute6 | 0 | 2 | 518 | 523 | 6 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2236 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 412 | 2 | 111 | 10 | 0.00 |
| SELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=10 | 0 | 437 | 2 | 162 | 11 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2271 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 827 | 1 | 82 | 4 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=1 | 0 | 520 | 1 | 144 | 8 | 0.00 |
| DELETE smsr FROM softwaremeterstatusrecord smsr LEFT JOIN inventorymaster i ON i.siteid=smsr.siteid and i.systemid=smsr.systemid where smsr.siteid=1 and i.systemid is null | 0 | 791 | 1 | 67 | 3 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=82) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,6,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 204 | 4 | 37 | 4 | 0.00 |
| select sdstatesma1_.StateId as col_0_0_, sdstatesma1_.StateName as col_1_0_ from sd_states_fixedfields sdstatesfi0_ cross join sd_statesmaster sdstatesma1_ where sdstatesfi0_.StateID=sdstatesma1_.StateId and sdstatesfi0_.Input='App ID' and sdstatesma1_.ProjectID=? | 0 | 415 | 2 | 80 | 6 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='207124' LIMIT 1),'No') AS attribute6 | 0 | 2 | 502 | 506 | 5 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 11 | 0 | 698 | 1 | 46 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02252480/INV/02/25/1' | 0 | 920 | 1 | 178 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559340,'SLA',"PopulateSMSInfo(559340,75,now())",now()) | 0 | 16 | 61 | 946 | 235 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=72 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 585 | 1 | 103 | 6 | 0.00 |
| select WORKFLOW_CATEGORY_VALUE from sd_workflowdetail where StateMovementID=? and WORKFLOW_CATEGORYID=? | 0 | 900 | 1 | 94 | 4 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=422 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 318 | 3 | 159 | 15 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1690 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 378 | 2 | 165 | 12 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and ((FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID = 0) and (AccessPermission = 0 or AccessPermission in( ? ))) or (FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? )))) limit ? | 0 | 684 | 1 | 110 | 6 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 10 | 0 | 698 | 1 | 84 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09231923/INV/09/23/1' | 0 | 460 | 2 | 342 | 16 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 785707,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 944 | 944 | 0 | 0.00 |
| select sdtemplate0_.id as id1_285_0_, sdtemplate0_.attachment_name as attachme2_285_0_, sdtemplate0_.name as name3_285_0_, sdtemplate0_.project_id as project_6_285_0_, sdtemplate0_.template as template4_285_0_, sdtemplate0_.type as type5_285_0_ from sd_template sdtemplate0_ where sdtemplate0_.id=? | 0 | 352 | 2 | 57 | 5 | 0.00 |
| select SettingValue from configsettings where SettingKEY='SERVICEDESK_OWNER_DISPLAY_FOR_USERS' | 0 | 587 | 1 | 64 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243541/INV/10/24/1' | 0 | 1,187 | 0 | 67 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253540/INV/03/25/1' | 0 | 928 | 1 | 69 | 3 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Transfer Kits to DMS' | 0 | 520 | 1 | 90 | 4 | 0.00 |
| select sdservicer0_.RequestID as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? limit ? | 0 | 566 | 1 | 264 | 14 | 0.00 |
| SELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=8 | 0 | 437 | 2 | 90 | 7 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,14,19,10,6,37,20)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 152 | 5 | 132 | 12 | 0.00 |
| select sdquickcal0_.TemplateID as col_0_0_, sdquickcal0_.TemplateName as col_1_0_, sdquickcal0_.DisplayImage as col_2_0_ from sd_quickcalltemplates_master sdquickcal0_ where sdquickcal0_.Display=1 order by sdquickcal0_.DisplayOrder asc | 0 | 152 | 5 | 259 | 23 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=8 | 0 | 755 | 1 | 154 | 6 | 0.00 |
| select sdmenuname0_.MenuID as col_0_0_, sdmenuname0_.MenuName as col_1_0_, sdmenuname0_.Link as col_2_0_, sdmenuname0_.NewTab as col_3_0_ from sd_menunames sdmenuname0_ where sdmenuname0_.Type=2 and sdmenuname0_.Status=0 | 0 | 161 | 5 | 140 | 15 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=78 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 | 0 | 512 | 1 | 217 | 10 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=54 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 774 | 1 | 40 | 3 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2270 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 414 | 2 | 156 | 9 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Generate Invoice' | 0 | 427 | 2 | 116 | 7 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 700 | 1 | 107 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (536708,'SLA',"PopulateSMSInfo(536708,107,now())",now()) | 0 | 16 | 54 | 854 | 213 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,14,37,17,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 175 | 5 | 49 | 4 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Inventory Allocated' | 0 | 520 | 1 | 92 | 5 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='140001' LIMIT 1),'No') AS attribute6 | 0 | 2 | 436 | 441 | 7 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2252 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 396 | 2 | 175 | 13 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2266 | 0 | 838 | 1 | 80 | 4 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=1962 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 734 | 1 | 47 | 3 | 0.00 |
| SELECT ParameterValue FROM sd_notification_details where NotificationID=290 and ParameterType=9 | 0 | 437 | 1 | 140 | 9 | 0.00 |
| select sdaddition0_.ID as ID1_179_, sdaddition0_.AccessToRole as AccessTo2_179_, sdaddition0_.FieldID as FieldID3_179_, sdaddition0_.LoadInChild as LoadInCh4_179_, sdaddition0_.ProjectID as ProjectI5_179_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? | 0 | 657 | 1 | 123 | 6 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='Approval Manager' | 0 | 437 | 1 | 133 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08252152/INV/08/25/1 ' | 0 | 918 | 0 | 48 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243515/INV/10/24/1' | 0 | 928 | 0 | 45 | 2 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2266 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 534 | 1 | 266 | 12 | 0.00 |
| select "Kit doesnt exist in CIMS" as attribute6 | 0 | 935 | 0 | 53 | 3 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=14 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 330 | 2 | 181 | 13 | 0.00 |
| select DepartmentName from departmentmaster where DepartmentID=2 | 0 | 124 | 6 | 242 | 28 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2252 | 0 | 754 | 1 | 194 | 7 | 0.00 |
| SELECT IFNULL((SELECT IF(ad1.AssetValue='No Service', 'No', 'Yes') AS attribute6 FROM Assetmaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID WHERE am.Status=0 AND am.ItemTypeID=20005 AND ad.ItemDetailsID=121 AND ad1.ItemDetailsID=128 AND ad.AssetValue='822118' LIMIT 1),'No') AS attribute6 | 0 | 2 | 404 | 410 | 7 | 0.00 |
| select additional0_.FIELDID as FIELDID4_180_0_, additional0_.id as id1_182_0_, additional0_.id as id1_182_1_, additional0_.FIELDID as FIELDID4_182_1_, additional0_.CONTROLFLOW_CATEGORY_VALUE as CONTROLF2_182_1_, additional0_.CONTROLFLOW_CATEGORYID as CONTROLF3_182_1_ from sd_additionalparams_details additional0_ where additional0_.FIELDID=? | 0 | 657 | 1 | 48 | 3 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 18)) and sdprojectr0_.AccessValue=17 | 0 | 615 | 1 | 52 | 4 | 0.00 |
| select settingValue from configsettings where settingkey = 'ATTACHMENTSPATH' | 0 | 579 | 1 | 126 | 6 | 0.00 |
| select sdstaterol0_.ParameterValue as col_0_0_ from sd_state_roles sdstaterol0_ where sdstaterol0_.Parameter=1 and sdstaterol0_.ProjectID=1 and sdstaterol0_.StateID=82 | 0 | 324 | 2 | 229 | 13 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246607/INV/10/24/1' | 0 | 920 | 0 | 47 | 2 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectRoleID=22 and RoleName='Technician' | 0 | 437 | 1 | 135 | 8 | 0.00 |
| select sdprojectd0_.ProjectDetailsID as col_0_0_, sdprojectd0_.ProjectID as col_1_0_, sdprojectd0_.ParameterID as col_2_0_, sdprojectd0_.ParameterValue as col_3_0_ from sd_project_details sdprojectd0_ inner join sd_project_master sdprojectm1_ on sdprojectd0_.ProjectID=sdprojectm1_.ProjectID where sdprojectm1_.ProjectID=sdprojectd0_.ProjectID and (sdprojectd0_.ParameterID=1 or sdprojectd0_.ParameterID=5) and sdprojectd0_.ParameterValue=? and sdprojectm1_.Status=0 | 0 | 322 | 2 | 124 | 8 | 0.00 |
| SELECT ad.assetvalue AS attribute6,ad.assetvalue AS attribute7 FROM assetmaster am INNER JOIN assetdetails ad ON am.assetid=ad.assetid INNER JOIN assetdetails ad1 ON am.assetid=ad1.assetid WHERE am.itemtypeid=20025 AND am.status=0 AND ad.itemdetailsid=450 AND ad1.itemdetailsid=449 AND ad1.assetvalue='Devices' | 0 | 216 | 3 | 134 | 10 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11224024/INV/12/22/1' | 0 | 460 | 1 | 193 | 9 | 0.00 |
| select sdservicer0_.RequestID as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=? | 0 | 742 | 1 | 80 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11240938/INV/11/24/1' | 0 | 663 | 1 | 194 | 7 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 6 , 17)) and sdprojectr0_.AccessValue=17 | 0 | 827 | 0 | 64 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235705/INV/09/23/1' | 0 | 460 | 1 | 108 | 7 | 0.00 |
| SELECT AccessType FROM usermgmt_details where AccessID in (1,5) | 0 | 375 | 1 | 179 | 11 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 280 | 2 | 154 | 10 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2271 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 450 | 1 | 155 | 8 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=59 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 309 | 2 | 257 | 15 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2274 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 259 | 2 | 174 | 12 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=73) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,14,37,17,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 93 | 7 | 137 | 17 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510270/INV/05/25/1' | 0 | 459 | 1 | 275 | 13 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,14,37,17,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 175 | 3 | 30 | 3 | 0.00 |
| select rpaprocess0_.id as id1_177_0_, rpaprocess0_.active as active2_177_0_, rpaprocess0_.description as descript3_177_0_, rpaprocess0_.external_ref_id as external4_177_0_, rpaprocess0_.name as name5_177_0_, rpaprocess0_.process as process6_177_0_, rpaprocess0_.processId as processI7_177_0_, rpaprocess0_.project_id as project_8_177_0_, rpaprocess0_.type as type9_177_0_ from rpa_process rpaprocess0_ where rpaprocess0_.id=? | 0 | 168 | 4 | 55 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12249222/INV/12/24/1' | 0 | 460 | 1 | 143 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08250513/INV/08/25/1' | 0 | 459 | 1 | 194 | 9 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=422 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 615 | 1 | 42 | 2 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=82 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 265 | 2 | 113 | 12 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 174 | 3 | 151 | 15 | 0.00 |
| SELECT assetvalue AS attribute6 FROM assetdetails WHERE itemdetailsid = 516 AND itemtypeid = 20030; | 0 | 614 | 1 | 75 | 4 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201 -N4-MVB-Lucknow') limit 1 | 0 | 89 | 7 | 255 | 26 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=59 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 542 | 1 | 88 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250893/INV/06/25/1' | 0 | 459 | 1 | 57 | 5 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=1962 | 0 | 520 | 1 | 92 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07259331/INV/07/25/1 ' | 0 | 459 | 1 | 104 | 5 | 0.00 |
| DELETE FROM notify_userids_mailids WHERE AlertSentType=9 and Retries >= 4 | 0 | 61 | 10 | 161 | 28 | 0.00 |
| select sdprojectt1_.ProjectTypeName as col_0_0_ from sd_project_details sdprojectd0_ cross join sd_projecttype_master sdprojectt1_ where sdprojectd0_.ParameterID=3 and sdprojectd0_.ProjectID=? and sdprojectd0_.ParameterValue=sdprojectt1_.ProjectTypeID | 0 | 366 | 1 | 86 | 5 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=422 | 0 | 335 | 1 | 73 | 7 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787056,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 627 | 627 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05240663/INV/05/24/1' | 0 | 464 | 1 | 71 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236299/INV/10/23/1' | 0 | 464 | 1 | 63 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04252737/INV/04/25/1 ' | 0 | 464 | 1 | 73 | 4 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2234 OR Owner = 2234 OR ( ApprovalManager = 2234 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2234 ) OR ProxySubmittedBy = 2234 ) and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC limit ? | 0 | 7 | 85 | 259 | 85 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2272 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 166 | 3 | 271 | 21 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235496/INV/10/23/1' | 0 | 460 | 1 | 69 | 4 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=50 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 157 | 3 | 176 | 16 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2256 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 235 | 2 | 103 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256123/INV/02/25/1 ' | 0 | 375 | 1 | 167 | 9 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2272 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 281 | 2 | 141 | 10 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787419,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 579 | 579 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234577/INV/10/23/1' | 0 | 460 | 1 | 94 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243488/INV/12/24/1' | 0 | 460 | 1 | 68 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251490/INV/06/25/1 ' | 0 | 459 | 1 | 91 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06234157/INV/06/23/1' | 0 | 460 | 1 | 67 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575314,'SLA',"PopulateSMSInfo(575314,76,now())",now()) | 0 | 22 | 25 | 413 | 90 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=5 | 0 | 317 | 1 | 192 | 11 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01256772/INV/01/25/1 ' | 0 | 460 | 1 | 83 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06232097/INV/06/23/1' | 0 | 460 | 1 | 159 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246585/INV/10/24/1' | 0 | 663 | 0 | 51 | 2 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 17)) and sdprojectr0_.AccessValue=17 | 0 | 498 | 1 | 86 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09237987/INV/10/23/1' | 0 | 464 | 1 | 91 | 5 | 0.00 |
| select count(sdfixedfil0_.FieldID) as col_0_0_ from sd_fixedfileds_permissions sdfixedfil0_ where (sdfixedfil0_.AccessToRole in (? , ? , ?)) and sdfixedfil0_.ProjectID=? | 0 | 295 | 1 | 85 | 5 | 0.00 |
| SELECT LAST_INSERT_ID() | 0 | 538 | 1 | 37 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236873/INV/09/23/1' | 0 | 460 | 1 | 66 | 5 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2248 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 262 | 2 | 68 | 7 | 0.00 |
| SELECT UserID FROM userdetails where UserName = ? | 0 | 385 | 1 | 87 | 6 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 14 , 19 , 10 , 6 , 37 , 20)) and sdprojectr0_.AccessValue=17 | 0 | 399 | 1 | 128 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08253206/INV/08/25/1 ' | 0 | 459 | 1 | 90 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07230363/INV/07/23/1' | 0 | 464 | 1 | 56 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259855/INV/06/25/1' | 0 | 357 | 1 | 137 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244594/INV/12/24/1' | 0 | 464 | 1 | 79 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07236345/INV/07/23/1' | 0 | 460 | 1 | 99 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247837/INV/11/24/1' | 0 | 460 | 1 | 48 | 4 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 459 | 1 | 53 | 4 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=1962 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 360 | 1 | 68 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246415/INV/10/24/1' | 0 | 442 | 1 | 157 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253977/INV/03/25/1 ' | 0 | 442 | 1 | 133 | 7 | 0.00 |
| select sdmultiapp0_.AppRuleID as AppRuleI1_215_, sdmultiapp0_.AppModuleType as AppModul2_215_, sdmultiapp0_.AppType as AppType3_215_, sdmultiapp0_.isEditable as isEditab4_215_, sdmultiapp0_.MinimumApprovals as MinimumA5_215_, sdmultiapp0_.NoOfApp as NoOfApp6_215_, sdmultiapp0_.StateID as StateID7_215_ from sd_multiapproval_master sdmultiapp0_ where sdmultiapp0_.StateID=? | 0 | 354 | 1 | 84 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-BR06230009/INV/06/23/1' | 0 | 464 | 1 | 79 | 4 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=41) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,14,19,10,6,37,20)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 152 | 3 | 20 | 2 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2248 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 164 | 3 | 100 | 11 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246872/INV/10/24/1' | 0 | 442 | 1 | 96 | 5 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786120,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 507 | 507 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258207/INV/07/25/1 ' | 0 | 375 | 1 | 135 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06252631/INV/06/25/1' | 0 | 463 | 1 | 50 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243487/INV/10/24/1' | 0 | 442 | 1 | 127 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244163/INV/12/24/1' | 0 | 460 | 1 | 46 | 3 | 0.00 |
| select distinct sdprojectd0_.ProjectID as col_0_0_ from sd_project_details sdprojectd0_ where sdprojectd0_.ProjectID=? and (sdprojectd0_.ParameterID=1 or sdprojectd0_.ParameterID=5) and sdprojectd0_.ParameterValue=? | 0 | 157 | 3 | 142 | 13 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245179/INV/12/24/1' | 0 | 460 | 1 | 57 | 3 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=1690 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 306 | 1 | 41 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510183/INV/07/25/1' | 0 | 357 | 1 | 168 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243322/INV/10/24/1' | 0 | 442 | 1 | 131 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246427/INV/10/24/1' | 0 | 442 | 1 | 158 | 7 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 6 , 7 , 18 , 20 , 10 , 14)) and sdprojectr0_.AccessValue=17 | 0 | 226 | 2 | 109 | 9 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Branch Approved' | 0 | 190 | 2 | 100 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01230088/INV/02/23/1' | 0 | 357 | 1 | 60 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08252158/INV/08/25/1 ' | 0 | 375 | 1 | 91 | 6 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2270 | 0 | 300 | 1 | 125 | 8 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1962 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 498 | 0 | 22 | 1 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787358,133, 134, 135,132 ); -- Query should return value | 0 | 2 | 242 | 267 | 34 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2256 | 0 | 240 | 2 | 70 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254555/INV/01/25/1' | 0 | 460 | 1 | 39 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246536/INV/10/24/1' | 0 | 442 | 1 | 52 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246460/INV/10/24/1' | 0 | 442 | 1 | 106 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254950/INV/06/25/1 ' | 0 | 459 | 1 | 79 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06257330/INV/06/25/1' | 0 | 357 | 1 | 48 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246452/INV/10/24/1' | 0 | 442 | 1 | 46 | 3 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=70 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 | 0 | 431 | 1 | 66 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08250011/INV/08/25/1' | 0 | 357 | 1 | 96 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251824/INV/08/25/1' | 0 | 459 | 1 | 54 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246581/INV/10/24/1' | 0 | 442 | 1 | 67 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01253892/INV/01/25/1' | 0 | 460 | 1 | 53 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246472/INV/10/24/1' | 0 | 442 | 1 | 86 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07251836/INV/07/25/1' | 0 | 442 | 1 | 73 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245133/INV/12/24/1' | 0 | 460 | 1 | 86 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12249331/INV/12/24/1' | 0 | 442 | 1 | 94 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06256241/INV/06/25/1 ' | 0 | 463 | 1 | 42 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240136/INV/12/24/1' | 0 | 460 | 1 | 41 | 2 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2236 | 0 | 216 | 2 | 117 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231706/INV/10/23/1' | 0 | 460 | 1 | 53 | 3 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787019,133, 134, 135,132 ); -- Query should return value | 0 | 2 | 230 | 236 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246474/INV/10/24/1' | 0 | 442 | 1 | 61 | 3 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201 -N2-MVB-Lucknow') limit 1 | 0 | 94 | 4 | 32 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04251761/INV/04/25/1 ' | 0 | 460 | 0 | 36 | 2 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786361,133, 134, 135,132 ); -- Query should return value | 0 | 2 | 228 | 235 | 9 | 0.00 |
| select sdstatesfi0_.StateID as StateID6_281_0_, sdstatesfi0_.InputId as InputId1_279_0_, sdstatesfi0_.InputId as InputId1_279_1_, sdstatesfi0_.DeletionAllowed as Deletion2_279_1_, sdstatesfi0_.HelpText as HelpText3_279_1_, sdstatesfi0_.Input as Input4_279_1_, sdstatesfi0_.StateID as StateID6_279_1_, sdstatesfi0_.TypeOfInput as TypeOfIn5_279_1_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=? | 0 | 354 | 1 | 76 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12222386/INV/12/22/1' | 0 | 375 | 1 | 45 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11234348/INV/11/23/1' | 0 | 460 | 0 | 47 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510804/INV/07/25/1 ' | 0 | 459 | 0 | 35 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06236507/INV/07/23/1' | 0 | 460 | 0 | 27 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12242858/INV/12/24/1 ' | 0 | 442 | 1 | 49 | 3 | 0.00 |
| select sdprojectd0_.ParameterValue as col_0_0_ from sd_project_details sdprojectd0_ where sdprojectd0_.ProjectID=? and sdprojectd0_.ParameterID=3 | 0 | 322 | 1 | 60 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258572/INV/02/25/1 ' | 0 | 375 | 1 | 69 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05257593/INV/05/25/1' | 0 | 459 | 0 | 38 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240173/INV/12/24/1' | 0 | 442 | 1 | 69 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258027/INV/07/25/1' | 0 | 459 | 0 | 50 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241427/INV/12/24/1' | 0 | 442 | 0 | 124 | 5 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=389 | 0 | 52 | 8 | 144 | 27 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12242758/INV/12/24/1' | 0 | 442 | 0 | 41 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243368/INV/10/24/1' | 0 | 442 | 0 | 46 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246598/INV/10/24/1' | 0 | 442 | 0 | 82 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254831/INV/01/25/1' | 0 | 460 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05251143/INV/05/25/1 ' | 0 | 376 | 1 | 162 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236786/INV/09/23/1' | 0 | 375 | 1 | 42 | 3 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=82 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 | 0 | 324 | 1 | 223 | 12 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04254651/INV/04/25/1 ' | 0 | 375 | 1 | 46 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243435/INV/10/24/1' | 0 | 442 | 0 | 49 | 3 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=7 | 0 | 317 | 1 | 127 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03255975/INV/03/25/1' | 0 | 464 | 0 | 39 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122410184/INV/12/24/1 ' | 0 | 442 | 0 | 55 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11223693/INV/11/22/1' | 0 | 375 | 1 | 80 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510394/INV/05/25/1' | 0 | 459 | 0 | 79 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12226551/INV/12/22/1' | 0 | 460 | 0 | 37 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257421/INV/07/25/1' | 0 | 442 | 0 | 43 | 3 | 0.00 |
| select sdstatecat0_.StateID as StateID4_281_0_, sdstatecat0_.DetailsID as DetailsI1_277_0_, sdstatecat0_.DetailsID as DetailsI1_277_1_, sdstatecat0_.StateID as StateID4_277_1_, sdstatecat0_.ServiceID as ServiceI2_277_1_, sdstatecat0_.StateCategoryID as StateCat3_277_1_ from sd_statecategory_details sdstatecat0_ where sdstatecat0_.StateID=? | 0 | 354 | 1 | 58 | 4 | 0.00 |
| Select Kit_History_Details_Data_Population(787798,3) as attribute4 | 0 | 1 | 427 | 427 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06232588/INV/07/23/1' | 0 | 357 | 1 | 45 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12224823/INV/12/22/1' | 0 | 375 | 1 | 41 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246372/INV/10/24/1' | 0 | 442 | 0 | 140 | 6 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2254 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 385 | 1 | 47 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236253/INV/10/23/1' | 0 | 460 | 0 | 36 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06253954/INV/06/25/1' | 0 | 459 | 0 | 59 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246629/INV/10/24/1' | 0 | 442 | 0 | 38 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241397/INV/12/24/1' | 0 | 460 | 0 | 34 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07252671/INV/07/25/1 ' | 0 | 459 | 0 | 41 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257511/INV/01/25/1 ' | 0 | 357 | 1 | 83 | 5 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2266 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 399 | 1 | 27 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256141/INV/03/25/1 ' | 0 | 460 | 0 | 39 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02251129/INV/02/25/1' | 0 | 460 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243272/INV/10/24/1' | 0 | 442 | 0 | 40 | 2 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=5 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 170 | 2 | 48 | 7 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=392 | 0 | 82 | 5 | 206 | 24 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240426/INV/12/24/1' | 0 | 375 | 1 | 45 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03243701/INV/03/24/1' | 0 | 375 | 1 | 68 | 4 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Maharashtra' | 0 | 139 | 2 | 95 | 8 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=396 | 0 | 48 | 8 | 180 | 29 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235232/INV/11/23/1' | 0 | 460 | 0 | 41 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05237215/INV/08/23/1' | 0 | 375 | 1 | 42 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257632/INV/02/25/1 ' | 0 | 442 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250954/INV/07/25/1 ' | 0 | 459 | 0 | 24 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245117/INV/12/24/1' | 0 | 460 | 0 | 54 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256049/INV/03/25/1 ' | 0 | 375 | 1 | 62 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02259947/INV/03/25/1 ' | 0 | 460 | 0 | 37 | 2 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2256 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 179 | 2 | 146 | 11 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='900247-mum17-mahim e' and ad1.itemdetailsid=152 limit 1 | 0 | 34 | 11 | 179 | 37 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256242/INV/03/25/1 ' | 0 | 375 | 1 | 96 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243371/INV/10/24/1' | 0 | 442 | 0 | 44 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257244/INV/02/25/1' | 0 | 357 | 1 | 57 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07256912/INV/07/25/1' | 0 | 442 | 0 | 41 | 2 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2234 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 226 | 1 | 57 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246448/INV/10/24/1' | 0 | 442 | 0 | 45 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06233947/INV/06/23/1' | 0 | 357 | 1 | 119 | 6 | 0.00 |
| Select FIELD_DISPLAYNAME from sd_additionalparams where FIELDID=98 | 0 | 317 | 1 | 132 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05253615/INV/05/25/1 ' | 0 | 463 | 0 | 27 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240477/INV/12/24/1' | 0 | 375 | 1 | 50 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255186/INV/06/25/1' | 0 | 375 | 1 | 52 | 3 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=5 | 0 | 317 | 1 | 150 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08242021/INV/08/24/1' | 0 | 464 | 0 | 23 | 1 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 19 , 20)) and sdprojectr0_.AccessValue=17 | 0 | 309 | 1 | 56 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246881/INV/10/24/1' | 0 | 442 | 0 | 44 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246644/INV/10/24/1' | 0 | 442 | 0 | 57 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246721/INV/10/24/1' | 0 | 442 | 0 | 41 | 2 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Logistic Self Assign' | 0 | 197 | 1 | 56 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08222578/INV/09/22/1' | 0 | 375 | 1 | 82 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258151/INV/01/25/1' | 0 | 375 | 1 | 57 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09240004/INV/09/24/1' | 0 | 442 | 0 | 43 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257935/INV/01/25/1 ' | 0 | 442 | 0 | 49 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07251036/INV/07/25/1 ' | 0 | 442 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510147/INV/03/25/1 ' | 0 | 375 | 1 | 42 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510165/INV/06/25/1 ' | 0 | 442 | 0 | 31 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258521/INV/02/25/1 ' | 0 | 375 | 1 | 36 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07255199/INV/07/25/1' | 0 | 459 | 0 | 27 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243399/INV/10/24/1' | 0 | 442 | 0 | 47 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246380/INV/10/24/1' | 0 | 442 | 0 | 41 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243170/INV/10/24/1' | 0 | 442 | 0 | 28 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510425/INV/07/25/1' | 0 | 375 | 0 | 71 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10232542/INV/10/23/1' | 0 | 375 | 0 | 42 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07254056/INV/07/25/1 ' | 0 | 375 | 0 | 45 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246678/INV/10/24/1' | 0 | 442 | 0 | 39 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250168/INV/01/25/1' | 0 | 357 | 1 | 41 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02246353/INV/03/24/1' | 0 | 460 | 0 | 23 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246750/INV/10/24/1' | 0 | 442 | 0 | 43 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243377/INV/10/24/1' | 0 | 442 | 0 | 32 | 1 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786859,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 368 | 368 | 0 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2272 | 0 | 151 | 2 | 70 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246368/INV/10/24/1' | 0 | 442 | 0 | 34 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243195/INV/10/24/1' | 0 | 442 | 0 | 39 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246641/INV/10/24/1' | 0 | 442 | 0 | 30 | 2 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='900213-GUJ14-Changodar GIDC') limit 1 | 0 | 78 | 4 | 17 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247437/INV/12/24/1 ' | 0 | 375 | 0 | 44 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246655/INV/10/24/1' | 0 | 442 | 0 | 32 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246388/INV/10/24/1' | 0 | 442 | 0 | 38 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246558/INV/10/24/1' | 0 | 442 | 0 | 51 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250073/INV/06/25/1 ' | 0 | 375 | 0 | 43 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08231544/INV/08/23/1' | 0 | 357 | 1 | 43 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510036/INV/06/25/1' | 0 | 375 | 0 | 25 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02254450/INV/02/25/1' | 0 | 442 | 0 | 30 | 1 | 0.00 |
| Select FIELD_DISPLAYNAME from sd_additionalparams where FIELDID=171 | 0 | 317 | 1 | 103 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251280/INV/06/25/1' | 0 | 375 | 0 | 41 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07242166/INV/07/24/1' | 0 | 357 | 0 | 40 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04232314/INV/10/23/1' | 0 | 375 | 0 | 45 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07233377/INV/07/23/1' | 0 | 460 | 0 | 4 | 0 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(785593,1,25); -- Query should return value | 0 | 1 | 353 | 353 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256721/INV/02/25/1' | 0 | 357 | 0 | 53 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10233271/INV/11/23/1' | 0 | 375 | 0 | 24 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05254336/INV/05/25/1 ' | 0 | 442 | 0 | 50 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243279/INV/10/24/1' | 0 | 442 | 0 | 45 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246855/INV/10/24/1' | 0 | 442 | 0 | 44 | 2 | 0.00 |
| select sdnotifica0_.TemplateID as Template5_218_0_, sdnotifica0_.TemplateDetailsID as Template1_219_0_, sdnotifica0_.TemplateDetailsID as Template1_219_1_, sdnotifica0_.DisplayOrder as DisplayO2_219_1_, sdnotifica0_.FieldType as FieldTyp3_219_1_, sdnotifica0_.FieldValue as FieldVal4_219_1_, sdnotifica0_.TemplateID as Template5_219_1_ from sd_notification_template_details sdnotifica0_ where sdnotifica0_.TemplateID=? | 0 | 105 | 3 | 79 | 10 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246442/INV/10/24/1' | 0 | 442 | 0 | 26 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122410188/INV/12/24/1 ' | 0 | 357 | 0 | 44 | 3 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=3 | 0 | 317 | 1 | 100 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257567/INV/07/25/1' | 0 | 442 | 0 | 30 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02259978/INV/03/25/1' | 0 | 375 | 0 | 46 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258550/INV/02/25/1' | 0 | 375 | 0 | 46 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246431/INV/10/24/1' | 0 | 442 | 0 | 33 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243295/INV/10/24/1' | 0 | 442 | 0 | 43 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234974/INV/10/23/1' | 0 | 357 | 0 | 47 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243557/INV/10/24/1' | 0 | 442 | 0 | 20 | 1 | 0.00 |
| Select Kit_History_Details_Data_Population(788007,3) as attribute4 | 0 | 1 | 340 | 340 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510858/INV/04/25/1' | 0 | 442 | 0 | 39 | 2 | 0.00 |
| call Fino_Order_invoice_number_generation(785629,159,106,169); -- Query should return value | 0 | 1 | 338 | 338 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510474/INV/06/25/1 ' | 0 | 375 | 0 | 51 | 2 | 0.00 |
| select locationvi0_.LocationID as col_0_0_ from locationviewmaster locationvi0_ where locationvi0_.LocationParent=1 | 0 | 59 | 5 | 163 | 21 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03257502/INV/03/25/1' | 0 | 357 | 0 | 50 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11244910/INV/11/24/1' | 0 | 375 | 0 | 42 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10245854/INV/10/24/1' | 0 | 375 | 0 | 46 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243496/INV/10/24/1' | 0 | 442 | 0 | 37 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236301/INV/10/23/1' | 0 | 375 | 0 | 30 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03258785/INV/03/25/1 ' | 0 | 375 | 0 | 52 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246379/INV/10/24/1' | 0 | 442 | 0 | 38 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257499/INV/01/25/1 ' | 0 | 442 | 0 | 15 | 0 | 0.00 |
| SELECT GROUP_CONCAT(GroupID) FROM groupdetail where UserID=1848 | 0 | 345 | 0 | 29 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240984/INV/12/24/1' | 0 | 375 | 0 | 28 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03259636/INV/03/25/1 ' | 0 | 375 | 0 | 29 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251632/INV/06/25/1' | 0 | 375 | 0 | 43 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244429/INV/12/24/1' | 0 | 442 | 0 | 14 | 1 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 240 | 1 | 76 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510464/INV/05/25/1' | 0 | 375 | 0 | 37 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246840/INV/10/24/1' | 0 | 442 | 0 | 14 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07256935/INV/07/25/1' | 0 | 442 | 0 | 12 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235962/INV/11/23/1' | 0 | 375 | 0 | 42 | 2 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=1 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 344 | 0 | 19 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01255598/INV/01/25/1' | 0 | 442 | 0 | 19 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246659/INV/10/24/1' | 0 | 442 | 0 | 37 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11234159/INV/11/23/1' | 0 | 357 | 0 | 35 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04240777/INV/04/24/1' | 0 | 357 | 0 | 39 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253537/INV/03/25/1' | 0 | 442 | 0 | 10 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234574/INV/10/23/1' | 0 | 375 | 0 | 41 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629589,'SLA',"PopulateSMSInfo(629589,1,now())",now()) | 0 | 14 | 22 | 299 | 79 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246827/INV/10/24/1' | 0 | 442 | 0 | 19 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246876/INV/10/24/1' | 0 | 442 | 0 | 18 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247065/INV/11/24/1' | 0 | 375 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12249941/INV/01/25/1' | 0 | 375 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243176/INV/10/24/1' | 0 | 442 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258762/INV/07/25/1' | 0 | 375 | 0 | 35 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01257938/INV/01/25/1' | 0 | 460 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09231994/INV/09/23/1' | 0 | 357 | 0 | 25 | 1 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2234 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 204 | 1 | 105 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO012510287/INV/01/25/1 ' | 0 | 375 | 0 | 37 | 2 | 0.00 |
| select sdservicep0_.DetailsID as DetailsI1_256_, sdservicep0_.ParameterValue as Paramete2_256_, sdservicep0_.ParameterID as Paramete4_256_, sdservicep0_.ServiceID as ServiceI3_256_ from sd_service_parameters_details sdservicep0_ where sdservicep0_.ServiceID=? and sdservicep0_.ParameterID=1 and sdservicep0_.ParameterValue=? | 0 | 108 | 2 | 109 | 12 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786230 and Slno=knowledge_store.Slno)) | 0 | 8 | 38 | 276 | 96 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256303/INV/03/25/1' | 0 | 375 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251816/INV/08/25/1' | 0 | 375 | 0 | 36 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259089/INV/06/25/1' | 0 | 357 | 0 | 45 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12246321/INV/12/24/1' | 0 | 375 | 0 | 38 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243000/INV/12/24/1' | 0 | 375 | 0 | 36 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05257580/INV/05/25/1' | 0 | 442 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243432/INV/10/24/1' | 0 | 442 | 0 | 10 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (20 , 12 , 10 , 16)) and sdprojectr0_.AccessValue=17 | 0 | 195 | 1 | 50 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578830,'SLA',"PopulateSMSInfo(578830,14,now())",now()) | 0 | 15 | 20 | 283 | 72 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246557/INV/10/24/1' | 0 | 442 | 0 | 21 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08232219/INV/08/23/1' | 0 | 375 | 0 | 23 | 1 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ?)) | 0 | 271 | 1 | 85 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04250052/INV/04/25/1' | 0 | 375 | 0 | 35 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10249696/INV/12/24/1' | 0 | 442 | 0 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (785624,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 295 | 295 | 0 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Jharkhand' | 0 | 95 | 3 | 52 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588056,'SLA',"PopulateSMSInfo(588056,72,now())",now()) | 0 | 15 | 19 | 198 | 53 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03255320/INV/03/25/1 ' | 0 | 375 | 0 | 18 | 1 | 0.00 |
Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Maharashtra' | 0 | 138 | 2 | 17 | 1 | 0.00 |
| select sdaddition0_.LoadInChild as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole=0 or sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) | 0 | 208 | 1 | 122 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256442/INV/05/25/1' | 0 | 375 | 0 | 13 | 1 | 0.00 |
| select macrodetai0_.MacroId as MacroId7_140_0_, macrodetai0_.ID as ID1_139_0_, macrodetai0_.ID as ID1_139_1_, macrodetai0_.ColumnMacroId as ColumnMa2_139_1_, macrodetai0_.ColumnName as ColumnNa3_139_1_, macrodetai0_.ColumnOrder as ColumnOr4_139_1_, macrodetai0_.ColumnType as ColumnTy5_139_1_, macrodetai0_.ColumnWidth as ColumnWi6_139_1_, macrodetai0_.MacroId as MacroId7_139_1_ from macrodetails_griddata macrodetai0_ where macrodetai0_.MacroId=? | 0 | 159 | 1 | 42 | 5 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786224,1,25); -- Query should return value | 0 | 1 | 289 | 289 | 0 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787423,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 288 | 288 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259911/INV/06/25/1' | 0 | 375 | 0 | 22 | 1 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=82 | 0 | 324 | 0 | 27 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251492/INV/08/25/1' | 0 | 442 | 0 | 15 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=785200 | 0 | 4 | 71 | 282 | 140 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02251002/INV/02/25/1' | 0 | 375 | 0 | 14 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04254724/INV/04/25/1' | 0 | 357 | 0 | 18 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244887/INV/12/24/1 ' | 0 | 357 | 0 | 20 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03258066/INV/03/25/1 ' | 0 | 375 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247520/INV/12/24/1' | 0 | 375 | 0 | 8 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02258339/INV/02/25/1' | 0 | 375 | 0 | 12 | 0 | 0.00 |
| Select ad.ViewAccessID from sd_viewaccess_details ad,sd_project_roles rm,sd_project_roles_details rd where ad.ProjectID=1 and ad.ProjectID=rm.ProjectID and ((ad.ModuleType=1 and ad.AccessType=6 and (ad.AccessValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID =1962)) or (ad.ModuleType=2 and ad.AccessValue =1962)) group by ad.ViewAccessID | 0 | 14 | 19 | 79 | 29 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05254481/INV/05/25/1' | 0 | 442 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250887/INV/06/25/1' | 0 | 357 | 0 | 21 | 1 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 20 , 6 , 16)) and sdprojectr0_.AccessValue=17 | 0 | 166 | 1 | 37 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510162/INV/07/25/1 ' | 0 | 357 | 0 | 38 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122410600/INV/01/25/1' | 0 | 357 | 0 | 12 | 0 | 0.00 |
| Select Kit_History_Details_Data_Population(787389,3) as attribute4 | 0 | 45 | 5 | 28 | 5 | 0.00 |
| select sdstatesfi0_.StateID as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.Input='Multi App ID' and sdstatesfi0_.StateID=? limit ? | 0 | 244 | 1 | 27 | 2 | 0.00 |
| SELECT um.UserID,um.EmailAddress,um.AccessID FROM usermgmt_master um,userdetails ud where um.UserID=1962 and um.UserID=ud.UserID and ud.UserStatus=0 | 0 | 14 | 18 | 78 | 28 | 0.00 |
| SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=1962 | 0 | 52 | 5 | 129 | 19 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12248214/INV/12/24/1 ' | 0 | 357 | 0 | 11 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256103/INV/02/25/1 ' | 0 | 375 | 0 | 3 | 0 | 0.00 |
Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Jharkhand' | 0 | 95 | 2 | 39 | 4 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=3 | 0 | 317 | 0 | 43 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240071/INV/12/24/1' | 0 | 357 | 0 | 4 | 0 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201-E3-MVB-Varanasi') limit 1 | 0 | 30 | 8 | 140 | 24 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786554 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 128 | 129 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557920,'SLA',"PopulateSMSInfo(557920,6,now())",now()) | 0 | 6 | 42 | 253 | 103 | 0.00 |
| SELECT um.UserID,um.EmailAddress,um.AccessID FROM usermgmt_master um,userdetails ud where um.UserID=2271 and um.UserID=ud.UserID and ud.UserStatus=0 | 0 | 180 | 1 | 19 | 2 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787325,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 253 | 253 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247809/INV/12/24/1' | 0 | 375 | 0 | 16 | 1 | 0.00 |
| Select SubCategoryId,SubCategoryName from sd_subcategorymaster sdcm, sd_service_parameters_details sdspd where parameterid =2 and sdcm.SubCategoryId = sdspd.Parametervalue and sdcm.status = 0 and sdcm.projectId = 2 and SubCategoryName like '%%' and CategoryId in (37) order by SubCategoryName | 0 | 36 | 7 | 9 | 0 | 0.00 |
| select "Kit Already exist in CIMS" as attribute6 | 0 | 105 | 2 | 93 | 10 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245638/INV/12/24/1' | 0 | 357 | 0 | 5 | 0 | 0.00 |
| SELECT COUNT(*) FROM sd_project_roles sd_pr INNER JOIN sd_project_roles_details sd_prd ON sd_pr.ProjectRoleID=sd_prd.ProjectRoleID WHERE sd_pr.ProjectID=? AND sd_pr.RoleName='Approval Manager' AND sd_prd.UserID=? | 0 | 358 | 0 | 4 | 0 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=1690 | 0 | 245 | 1 | 23 | 2 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 150 | 1 | 43 | 4 | 0.00 |
| select dashboardc1_.Dashboardtype as col_0_0_, dashboardc0_.ModuleId as col_1_0_, dashboardc1_.DashboardName as col_2_0_, dashboardc0_.ClickFuntion as col_3_0_, dashboardc0_.TemplateId as col_4_0_, dashboardc1_.isCustomDashboard as col_5_0_, dashboardc0_.MacroId as col_6_0_, dashboardc0_.repositoryId as col_7_0_, dashboardc0_.colorCode as col_8_0_, dashboardc0_.chartType as col_9_0_, dashboardc0_.isMultiSeriesChart as col_10_0_, dashboardc0_.xaxisName as col_11_0_, dashboardc0_.yaxisName as col_12_0_, dashboardc0_.filters as col_13_0_, dashboardc0_.SummaryColNames as col_14_0_, dashboardc0_.ClickURL as col_15_0_, dashboardc0_.isVertical as col_16_0_ from dashboardconfiguration_details dashboardc0_, dashboardconfiguration dashboardc1_ where dashboardc0_.DashboardId=dashboardc1_.Dashboard_DetailsId and dashboardc0_.DashboardId=? | 0 | 65 | 3 | 60 | 10 | 0.00 |
| select macromaste0_.MACROID as MACROID1_140_0_, macromaste0_.IsCalendarEventColumn as IsCalend2_140_0_, macromaste0_.IS_DELETION_ALLOWED as IS_DELET3_140_0_, macromaste0_.ISInbuilt as ISInbuil4_140_0_, macromaste0_.MACRO_DATASOURCE_TYPE as MACRO_DA5_140_0_, macromaste0_.MACRO_DEFAULT_VALUE as MACRO_DE6_140_0_, macromaste0_.MACRO_DESC as MACRO_DE7_140_0_, macromaste0_.MACRO_HTML_TYPE as MACRO_HT8_140_0_, macromaste0_.MACRO_NAME as MACRO_NA9_140_0_, macromaste0_.MACRO_QUERY as MACRO_Q10_140_0_ from macromaster macromaste0_ where macromaste0_.MACROID=? | 0 | 159 | 1 | 43 | 5 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786863,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 247 | 247 | 0 | 0.00 |
| select NotificationID,TemplateID,TemplateType from sd_notification_master where ProjectID=1 and TemplateType in (0,1,5) and ForState=15 | 0 | 76 | 3 | 69 | 10 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236501/INV/10/23/1' | 0 | 357 | 0 | 8 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787934 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 120 | 174 | 76 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672431 | 0 | 2 | 120 | 239 | 168 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787209 and Slno=knowledge_store.Slno)) | 0 | 38 | 6 | 75 | 15 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 14 , 6 , 7 , 19 , 20 , 10 , 37)) and sdprojectr0_.AccessValue=17 | 0 | 157 | 1 | 45 | 4 | 0.00 |
Select
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787362 And sm.ProjectID=1 limit 1 | 0 | 47 | 5 | 73 | 10 | 0.00 |
| select servicedes0_.LocationID as Location1_306_0_, servicedes0_.LocationName as Location2_306_0_, servicedes0_.shortname as shortnam3_306_0_ from servicedesklocationmaster servicedes0_ where servicedes0_.LocationID=? | 0 | 87 | 2 | 49 | 7 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787591'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='787591')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='787591' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 235 | 235 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-BR07240041/INV/07/24/1' | 0 | 357 | 0 | 4 | 0 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 91 | 2 | 63 | 7 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 785797,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 234 | 234 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370444 | 0 | 21 | 11 | 221 | 48 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786973,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 229 | 229 | 0 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 787570,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 229 | 229 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580826,'SLA',"PopulateSMSInfo(580826,82,now())",now()) | 0 | 15 | 15 | 211 | 54 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787602,1,25); -- Query should return value | 0 | 1 | 227 | 227 | 0 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 783032,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 224 | 224 | 0 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786740'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='786740')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786740' | 0 | 1 | 223 | 223 | 0 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786705'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786705')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786705' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 223 | 223 | 0 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 785919,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 223 | 223 | 0 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786659,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 223 | 223 | 0 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786822,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 222 | 222 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609104,'SLA',"PopulateSMSInfo(609104,73,now())",now()) | 0 | 15 | 14 | 197 | 50 | 0.00 |
| Call Update_CMDB_Stock_Quantity ( 786626,133, 134, 135,132 ); -- Query should return value | 0 | 1 | 220 | 220 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621334,'SLA',"PopulateSMSInfo(621334,4,now())",now()) | 0 | 14 | 15 | 174 | 46 | 0.00 |
| SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=2256 | 0 | 50 | 4 | 120 | 17 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784856 | 0 | 6 | 36 | 133 | 56 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781696 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 108 | 203 | 134 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2267 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 146 | 1 | 54 | 4 | 0.00 |
| select sdencldeta1_.Access as col_0_0_ from sd_servicerequest_history sdauditlog0_ cross join sd_encldetails sdencldeta1_ where sdencldeta1_.ProblemId=? and sdencldeta1_.ProblemId=sdauditlog0_.ProblemId and sdauditlog0_.NewStateID=? and sdencldeta1_.EnclName='Generate Invoice_Enclosure' and sdencldeta1_.Access<>0 and sdauditlog0_.CurrentTime=sdencldeta1_.EnclSubmittedTime | 0 | 25 | 8 | 121 | 24 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610686,'SLA',"PopulateSMSInfo(610686,73,now())",now()) | 0 | 15 | 14 | 194 | 49 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=7 | 0 | 317 | 0 | 46 | 2 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='785961'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='785961')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='785961' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 211 | 211 | 0 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=10 and (AccessID in ( ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 200 | 1 | 55 | 4 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='900274-Warje') limit 1 | 0 | 44 | 4 | 24 | 3 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=2248 | 0 | 126 | 1 | 34 | 4 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=2 | 0 | 317 | 0 | 12 | 1 | 0.00 |
| Select Kit_History_Details_Data_Population(786309,3) as attribute4 | 0 | 1 | 207 | 207 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579134,'SLA',"PopulateSMSInfo(579134,48,now())",now()) | 0 | 15 | 13 | 150 | 38 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250021/INV/01/25/1' | 0 | 62 | 3 | 162 | 20 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=54 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 188 | 1 | 40 | 2 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2265 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 133 | 1 | 74 | 6 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=76) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,6,20,19)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 43 | 4 | 21 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579798,'SLA',"PopulateSMSInfo(579798,1,now())",now()) | 0 | 15 | 13 | 149 | 38 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (786575,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 197 | 197 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167810 | 0 | 15 | 13 | 189 | 48 | 0.00 |
| select dashboardt0_.labelName as col_0_0_, dashboardt0_.DataQuery as col_1_0_, dashboardt0_.TemplateId as col_2_0_, dashboardc1_.repositoryId as col_3_0_, dashboardc1_.colorCode as col_4_0_, dashboardc1_.ClickURL as col_5_0_, dashboardc1_.ClickFuntion as col_6_0_ from dashboardtemplate_macrodetails dashboardt0_ cross join dashboardconfiguration_details dashboardc1_ where dashboardt0_.MacroId=dashboardc1_.MacroId and dashboardc1_.DashboardId=? | 0 | 30 | 6 | 94 | 19 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 128 | 1 | 47 | 4 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786743 | 0 | 106 | 1 | 56 | 5 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=2271) | 0 | 204 | 0 | 6 | 0 | 0.00 |
| call Fino_GRN_Number_Generation(787400,108,284); -- Query should return value | 0 | 1 | 192 | 192 | 0 | 0.00 |
| select macrodetai0_.MACROID as MACROID4_140_0_, macrodetai0_.SLNO as SLNO1_137_0_, macrodetai0_.SLNO as SLNO1_137_1_, macrodetai0_.MACROLINK as MACROLIN2_137_1_, macrodetai0_.MACROID as MACROID4_137_1_, macrodetai0_.MACROVALUE as MACROVAL3_137_1_ from macrodetails macrodetai0_ where macrodetai0_.MACROID=? | 0 | 159 | 1 | 40 | 3 | 0.00 |
| select macrodetai0_.ID as ID1_138_, macrodetai0_.ColumnMacroId as ColumnMa2_138_, macrodetai0_.ColumnName as ColumnNa3_138_, macrodetai0_.ColumnOrder as ColumnOr4_138_, macrodetai0_.ColumnType as ColumnTy5_138_, macrodetai0_.ColumnWidth as ColumnWi6_138_, macrodetai0_.MacroId as MacroId7_138_ from macrodetails_calendarevent_griddata macrodetai0_ where macrodetai0_.MacroId=? | 0 | 108 | 1 | 34 | 4 | 0.00 |
| Update sd_servicereqmaster sm inner join sd_servicereq_additionalparams sdp on sm.problemid=sdp.problemid inner join kit_details kt on sm.requestid=kt.sapphire_child_reqid inner Join (select am.assetid,am.itemtypeid,ad.assetvalue as 'Subbranchcode',ad1.assetvalue As 'LocationCode' from assetmaster am inner join assetdetails ad on ad.assetid=am.assetid inner join assetdetails ad1 on ad1.assetid=am.assetid where am.status=0 and am.itemtypeid=20009 and ad.itemdetailsid=166 and ad1.itemdetailsid=163)temp on temp.Subbranchcode=sdp.data set location=temp.LocationCode,Acknowledged_DateTime=CURDATE() where kt.kit_number='71898325' and sdp.fieldid=185 and sm.projectid=1 | 0 | 2 | 94 | 131 | 51 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696262 | 0 | 22 | 8 | 174 | 36 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='144615-MP19-Kalani Nagar') limit 1 | 0 | 36 | 5 | 37 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590642,'SLA',"PopulateSMSInfo(590642,6,now())",now()) | 0 | 15 | 12 | 163 | 41 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628895,'SLA',"PopulateSMSInfo(628895,76,now())",now()) | 0 | 14 | 13 | 99 | 31 | 0.00 |
| {call PopulateSMSInfo(610660,4,now())} | 0 | 15 | 12 | 118 | 32 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787212,1,25); -- Query should return value | 0 | 1 | 185 | 185 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587576,'SLA',"PopulateSMSInfo(587576,1,now())",now()) | 0 | 15 | 12 | 168 | 43 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 102 | 1 | 129 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578592,'SLA',"PopulateSMSInfo(578592,76,now())",now()) | 0 | 15 | 12 | 161 | 41 | 0.00 |
| {call PopulateSMSInfo(564186,4,now())} | 0 | 16 | 11 | 132 | 33 | 0.00 |
| select events0_.rpa_process_id as rpa_proc8_177_0_, events0_.id as id1_176_0_, events0_.id as id1_176_1_, events0_.action_type as action_t2_176_1_, events0_.asynchronous as asynchro3_176_1_, events0_.description as descript4_176_1_, events0_.event_type as event_ty5_176_1_, events0_.project_id as project_6_176_1_, events0_.rpa_process_id as rpa_proc8_176_1_, events0_.state_ids as state_id7_176_1_ from rpa_event events0_ where events0_.rpa_process_id=? | 0 | 168 | 1 | 34 | 2 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786549 | 0 | 4 | 45 | 178 | 88 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785922 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n1%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=785922 and fieldid=132) limit 1 | 0 | 1 | 180 | 180 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786572 | 0 | 4 | 44 | 178 | 88 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2254 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 157 | 1 | 18 | 1 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787695 and Slno=knowledge_store.Slno)) | 0 | 16 | 11 | 162 | 40 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609252,'SLA',"PopulateSMSInfo(609252,5,now())",now()) | 0 | 15 | 11 | 157 | 40 | 0.00 |
| select this_.HistoryID as HistoryI1_266_0_, this_.access as access2_266_0_, this_.ActionPerformedBy as ActionPe3_266_0_, this_.ChildOf as ChildOf4_266_0_, this_.CurrentTime as CurrentT5_266_0_, this_.FIELDID as FIELDID6_266_0_, this_.NatureOfChange as NatureOf7_266_0_, this_.NewStateID as NewState8_266_0_, this_.NewValue as NewValue9_266_0_, this_.OldStateID as OldStat10_266_0_, this_.OldValue as OldValu11_266_0_, this_.Parameter as Paramet12_266_0_, this_.ProblemId as Problem14_266_0_, this_.userId as userId13_266_0_ from sd_servicerequest_history this_ where this_.ProblemId=? and this_.ChildOf=? order by this_.HistoryID asc | 0 | 48 | 3 | 18 | 3 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 1 | 0 | 101 | 1 | 39 | 5 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 18 , 6 , 10 , 20)) and sdprojectr0_.AccessValue=17 | 0 | 146 | 1 | 27 | 3 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=27) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 31 | 5 | 29 | 5 | 0.00 |
| Select Kit_History_Details_Data_Population(786565,3) as attribute4 | 0 | 1 | 172 | 172 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10)) and sdprojectr0_.AccessValue=17 | 0 | 157 | 1 | 15 | 1 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Close' | 0 | 95 | 1 | 29 | 3 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786439 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 85 | 169 | 118 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593862,'SLA',"PopulateSMSInfo(593862,73,now())",now()) | 0 | 15 | 11 | 76 | 22 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559620,'SLA',"PopulateSMSInfo(559620,73,now())",now()) | 0 | 16 | 10 | 150 | 37 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11232834/INV/11/23/1' | 0 | 61 | 2 | 125 | 15 | 0.00 |
| Select Kit_History_Details_Data_Population(787672,3) as attribute4 | 0 | 1 | 167 | 167 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618862,'SLA',"PopulateSMSInfo(618862,78,now())",now()) | 0 | 21 | 7 | 135 | 29 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579916,'SLA',"PopulateSMSInfo(579916,48,now())",now()) | 0 | 22 | 7 | 137 | 28 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626717,'SLA',"PopulateSMSInfo(626717,1,now())",now()) | 0 | 21 | 7 | 89 | 21 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575328,'SLA',"PopulateSMSInfo(575328,70,now())",now()) | 0 | 22 | 7 | 134 | 28 | 0.00 |
| Select Kit_History_Details_Data_Population(786918,3) as attribute4 | 0 | 29 | 5 | 51 | 9 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='120201 -N3-MVB-Jaipur') limit 1 | 0 | 40 | 4 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(618922,73,now())} | 0 | 14 | 11 | 153 | 40 | 0.00 |
| select sdprojectr0_.ProjectRoleID as ProjectR1_229_, sdprojectr0_.RoleDescription as RoleDesc2_229_, sdprojectr0_.RoleDisplayName as RoleDisp3_229_, sdprojectr0_.RoleName as RoleName4_229_, sdprojectr0_.ProjectID as ProjectI5_229_ from sd_project_roles sdprojectr0_ where sdprojectr0_.ProjectID=1 and sdprojectr0_.RoleName='Child Request Access' and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2256)) limit ? | 0 | 7 | 22 | 151 | 56 | 0.00 |
| select assetcontr0_.ControlFlowConfig_ID as ControlF1_21_, assetcontr0_.ControlFlowCategory_ID as ControlF2_21_, assetcontr0_.ControlFlowCategory_Value as ControlF3_21_, assetcontr0_.ControlFlow_ID as ControlF4_21_ from assetcontrolflowconfig_details assetcontr0_ where assetcontr0_.ControlFlowCategory_Value=? | 0 | 65 | 2 | 36 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257809/INV/02/25/1 ' | 0 | 62 | 2 | 114 | 14 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786210 and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC | 0 | 4 | 38 | 99 | 44 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12230686/INV/12/23/1' | 0 | 61 | 2 | 87 | 12 | 0.00 |
| select sdprojectr0_.ProjectRoleID as ProjectR3_229_0_, sdprojectr0_.RoleDetailsID as RoleDeta1_231_0_, sdprojectr0_.RoleDetailsID as RoleDeta1_231_1_, sdprojectr0_.ProjectRoleID as ProjectR3_231_1_, sdprojectr0_.UserID as UserID2_231_1_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.ProjectRoleID=? | 0 | 81 | 1 | 21 | 2 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786844,1,25); -- Query should return value | 0 | 1 | 152 | 152 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613424,'SLA',"PopulateSMSInfo(613424,72,now())",now()) | 0 | 15 | 10 | 135 | 34 | 0.00 |
| {call PopulateSMSInfo(610508,68,now())} | 0 | 15 | 10 | 145 | 37 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2267 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 120 | 1 | 34 | 3 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 99 | 1 | 70 | 7 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786991,1,25); -- Query should return value | 0 | 1 | 148 | 148 | 0 | 0.00 |
| Select Kit_History_Details_Data_Population(787786,3) as attribute4 | 0 | 1 | 147 | 147 | 0 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =11 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=27) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 31 | 4 | 10 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633284,'SLA',"PopulateSMSInfo(633284,70,now())",now()) | 0 | 4 | 36 | 142 | 70 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585058,'SLA',"PopulateSMSInfo(585058,1,now())",now()) | 0 | 15 | 9 | 116 | 29 | 0.00 |
| {call PopulateSMSInfo(576842,5,now())} | 0 | 15 | 9 | 130 | 33 | 0.00 |
| Select Kit_History_Details_Data_Population(785189,3) as attribute4 | 0 | 1 | 144 | 144 | 0 | 0.00 |
| SELECT um.UserID,um.EmailAddress,um.AccessID FROM usermgmt_master um,userdetails ud where um.UserID=2256 and um.UserID=ud.UserID and ud.UserStatus=0 | 0 | 25 | 5 | 64 | 13 | 0.00 |
| select sdprojectr0_.ProjectRoleID as ProjectR3_229_0_, sdprojectr0_.AccessID as AccessID1_230_0_, sdprojectr0_.AccessID as AccessID1_230_1_, sdprojectr0_.AccessValue as AccessVa2_230_1_, sdprojectr0_.ProjectRoleID as ProjectR3_230_1_ from sd_project_roles_access sdprojectr0_ where sdprojectr0_.ProjectRoleID=? | 0 | 81 | 1 | 34 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10232638/INV/10/23/1' | 0 | 61 | 2 | 72 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565392,'SLA',"PopulateSMSInfo(565392,72,now())",now()) | 0 | 6 | 23 | 131 | 52 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565390,'SLA',"PopulateSMSInfo(565390,1,now())",now()) | 0 | 16 | 8 | 118 | 29 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 110 | 1 | 24 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252512/INV/01/25/1' | 0 | 62 | 2 | 104 | 13 | 0.00 |
| select SettingValue from configsettings where SettingKEY=? | 0 | 102 | 1 | 37 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593110,'SLA',"PopulateSMSInfo(593110,41,now())",now()) | 0 | 15 | 9 | 117 | 29 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628407,'SLA',"PopulateSMSInfo(628407,76,now())",now()) | 0 | 14 | 9 | 52 | 18 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597582,'SLA',"PopulateSMSInfo(597582,22,now())",now()) | 0 | 15 | 9 | 78 | 22 | 0.00 |
| {call PopulateSMSInfo(627756,41,now())} | 0 | 14 | 9 | 126 | 33 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787106 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 67 | 129 | 86 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620158,'SLA',"PopulateSMSInfo(620158,76,now())",now()) | 0 | 14 | 9 | 71 | 21 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 2 | 0 | 101 | 1 | 29 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11233997/INV/11/23/1' | 0 | 61 | 2 | 93 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650313,'SLA',"PopulateSMSInfo(650313,22,now())",now()) | 0 | 5 | 26 | 129 | 57 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 8 | 0 | 101 | 1 | 80 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609850,'SLA',"PopulateSMSInfo(609850,1,now())",now()) | 0 | 15 | 8 | 110 | 28 | 0.00 |
| Select ad.ViewAccessID from sd_viewaccess_details ad,sd_project_roles rm,sd_project_roles_details rd where ad.ProjectID=1 and ad.ProjectID=rm.ProjectID and ((ad.ModuleType=1 and ad.AccessType=6 and (ad.AccessValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID =2256)) or (ad.ModuleType=2 and ad.AccessValue =2256)) group by ad.ViewAccessID | 0 | 25 | 5 | 69 | 13 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787002 | 0 | 16 | 8 | 117 | 29 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615846,'SLA',"PopulateSMSInfo(615846,4,now())",now()) | 0 | 15 | 8 | 108 | 27 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Madhya Pradesh' | 0 | 17 | 7 | 95 | 22 | 0.00 |
| SELECT sapphireAppsAccess FROM UserMgmt_Details um WHERE accessId in (?) | 0 | 66 | 1 | 49 | 6 | 0.00 |
| Select Kit_History_Details_Data_Population(786953,3) as attribute4 | 0 | 27 | 4 | 44 | 8 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786322 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 63 | 100 | 51 | 0.00 |
| Select Kit_History_Details_Data_Population(787449,3) as attribute4 | 0 | 49 | 2 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(578852,4,now())} | 0 | 15 | 8 | 112 | 28 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787505,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 126 | 126 | 0 | 0.00 |
| select sdservicec0_.Sno as Sno1_258_, sdservicec0_.CategoryId as Category2_258_, sdservicec0_.Charge as Charge3_258_, sdservicec0_.Duration as Duration4_258_, sdservicec0_.ServiceId as ServiceI5_258_, sdservicec0_.SubCategoryId as SubCateg6_258_ from sd_servicecatalogue_categorydetails sdservicec0_ where sdservicec0_.ServiceId=? | 0 | 42 | 2 | 28 | 5 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 3 | 0 | 101 | 1 | 39 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594662,'SLA',"PopulateSMSInfo(594662,78,now())",now()) | 0 | 15 | 8 | 102 | 25 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606308,'SLA',"PopulateSMSInfo(606308,48,now())",now()) | 0 | 22 | 5 | 89 | 18 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786701 | 0 | 45 | 2 | 43 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626502,'SLA',"PopulateSMSInfo(626502,1,now())",now()) | 0 | 14 | 8 | 53 | 17 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562402,'SLA',"PopulateSMSInfo(562402,73,now())",now()) | 0 | 16 | 7 | 73 | 18 | 0.00 |
| select sdservicec0_.Sno as Sno1_259_, sdservicec0_.`Availability of services` as Availabi2_259_, sdservicec0_.`Contact details` as Contact3_259_, sdservicec0_.`Currency Format` as Currency4_259_, sdservicec0_.`Out of scope` as Out5_259_, sdservicec0_.ServiceId as ServiceI6_259_, sdservicec0_.`Service scope` as Service7_259_, sdservicec0_.`Service Status` as Service8_259_, sdservicec0_.`Service Target` as Service9_259_ from sd_servicecatalogue_details sdservicec0_ where sdservicec0_.ServiceId=? | 0 | 42 | 2 | 45 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603130,'SLA',"PopulateSMSInfo(603130,4,now())",now()) | 0 | 15 | 7 | 98 | 24 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640653,'SLA',"PopulateSMSInfo(640653,41,now())",now()) | 0 | 13 | 8 | 99 | 27 | 0.00 |
| {call PopulateSMSInfo(544648,106,now())} | 0 | 16 | 7 | 105 | 26 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609466,'SLA',"PopulateSMSInfo(609466,72,now())",now()) | 0 | 15 | 7 | 97 | 24 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787066 | 0 | 15 | 7 | 78 | 20 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787569,1,25); -- Query should return value | 0 | 1 | 115 | 115 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626504,'SLA',"PopulateSMSInfo(626504,9,now())",now()) | 0 | 14 | 8 | 82 | 21 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 17 , 6 , 14)) and sdprojectr0_.AccessValue=17 | 0 | 20 | 5 | 93 | 20 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08231727/INV/08/23/1' | 0 | 61 | 1 | 68 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578488,'SLA',"PopulateSMSInfo(578488,72,now())",now()) | 0 | 22 | 5 | 86 | 18 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10241892/INV/10/24/1' | 0 | 61 | 1 | 75 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213740 | 0 | 21 | 5 | 101 | 21 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453272 | 0 | 15 | 7 | 106 | 27 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574652,'SLA',"PopulateSMSInfo(574652,22,now())",now()) | 0 | 15 | 7 | 78 | 19 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786555 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 55 | 110 | 77 | 0.00 |
| {call PopulateSMSInfo(584306,1,now())} | 0 | 15 | 7 | 100 | 25 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559576,'SLA',"PopulateSMSInfo(559576,73,now())",now()) | 0 | 23 | 4 | 87 | 17 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510050/INV/06/25/1' | 0 | 62 | 1 | 73 | 9 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=52 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 13 | 8 | 83 | 22 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202640 | 0 | 15 | 7 | 99 | 25 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626306,'SLA',"PopulateSMSInfo(626306,75,now())",now()) | 0 | 21 | 5 | 54 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559376,'SLA',"PopulateSMSInfo(559376,1,now())",now()) | 0 | 16 | 6 | 87 | 21 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05255643/INV/05/25/1 ' | 0 | 62 | 1 | 70 | 8 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:28\:20\.33',
`merchant_id`='106570009',
`dispatch_status`='InStock',
`Acknowledged_By`='MR GAJENDRA KUMAR',
`location`='106570009'
WHERE `KIT_number`='80872462' | 0 | 1 | 107 | 107 | 0 | 0.00 |
| SELECT PM.PRIVILEGEID FROM Privilege_Master PM where PM.PRIVILEGE_NAME=? | 0 | 59 | 1 | 25 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10246994/INV/10/24/1' | 0 | 61 | 1 | 60 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578444,'SLA',"PopulateSMSInfo(578444,78,now())",now()) | 0 | 15 | 7 | 84 | 21 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569672,'SLA',"PopulateSMSInfo(569672,1,now())",now()) | 0 | 22 | 4 | 71 | 14 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514629 | 0 | 15 | 7 | 56 | 17 | 0.00 |
| select dashboardf0_.FilterId as col_0_0_, dashboardf0_.FilterName as col_1_0_, dashboardf0_.DisplayQuery as col_2_0_, dashboardf0_.filterDisplayQuery as col_3_0_, dashboardf0_.paramName as col_4_0_, dashboardf0_.filterURL as col_5_0_, dashboardf0_.defaultValueQuery as col_6_0_, dashboardf0_.filterClass as col_7_0_, dashboardf0_.isMultipleSelect as col_8_0_, dashboardf0_.MacroName as col_9_0_, dashboardf0_.defaultQuery as col_10_0_ from dashboardfilters dashboardf0_ where dashboardf0_.FilterId in (?) | 0 | 30 | 3 | 52 | 9 | 0.00 |
| select assetdepre0_.AssetItemTypeID as AssetIte1_25_, assetdepre0_.assetDeclinePercent as assetDec2_25_, assetdepre0_.assetScheduleMonthYear as assetSch3_25_, assetdepre0_.assetUsefulMonths as assetUse4_25_, assetdepre0_.assetUsefulYear as assetUse5_25_, assetdepre0_.autoUpdateCurrentCost as autoUpda6_25_, assetdepre0_.CostFieldID as CostFiel7_25_, assetdepre0_.depreciationtypeID as deprecia8_25_, assetdepre0_.EffectiveDate as Effectiv9_25_, assetdepre0_.EffectiveFlag as Effecti10_25_, assetdepre0_.individualStatus as individ11_25_, assetdepre0_.IsEnabled as IsEnabl12_25_, assetdepre0_.issaveddata as issaved13_25_, assetdepre0_.purchaseFieldID as purchas14_25_, assetdepre0_.salvageFieldID as salvage15_25_, assetdepre0_.schedulerConfig as schedul16_25_, assetdepre0_.siteID as siteID17_25_ from assetdepreciation assetdepre0_ where assetdepre0_.AssetItemTypeID=? | 0 | 20 | 5 | 50 | 13 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 784072 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 3 | 34 | 94 | 51 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628016,'SLA',"PopulateSMSInfo(628016,72,now())",now()) | 0 | 14 | 7 | 80 | 20 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626174,'SLA',"PopulateSMSInfo(626174,75,now())",now()) | 0 | 14 | 7 | 85 | 22 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632211,'SLA',"PopulateSMSInfo(632211,4,now())",now()) | 0 | 21 | 4 | 72 | 15 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564496,'SLA',"PopulateSMSInfo(564496,1,now())",now()) | 0 | 16 | 6 | 45 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626132,'SLA',"PopulateSMSInfo(626132,5,now())",now()) | 0 | 14 | 7 | 85 | 22 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633457,'SLA',"PopulateSMSInfo(633457,1,now())",now()) | 0 | 18 | 5 | 80 | 18 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583734,'SLA',"PopulateSMSInfo(583734,41,now())",now()) | 0 | 22 | 4 | 62 | 13 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=787917 and Access=0 | 0 | 2 | 50 | 100 | 70 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786710 | 0 | 104 | 0 | 6 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575078,'SLA',"PopulateSMSInfo(575078,72,now())",now()) | 0 | 15 | 6 | 87 | 22 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572282,'SLA',"PopulateSMSInfo(572282,41,now())",now()) | 0 | 15 | 6 | 76 | 19 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 33 | 3 | 71 | 12 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243443/INV/01/25/1' | 0 | 61 | 1 | 57 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620218,'SLA',"PopulateSMSInfo(620218,48,now())",now()) | 0 | 14 | 7 | 52 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565984,'SLA',"PopulateSMSInfo(565984,6,now())",now()) | 0 | 22 | 4 | 72 | 15 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626661,'SLA',"PopulateSMSInfo(626661,76,now())",now()) | 0 | 14 | 7 | 46 | 14 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787354 | 0 | 7 | 14 | 94 | 35 | 0.00 |
| {call PopulateSMSInfo(589374,78,now())} | 0 | 15 | 6 | 91 | 23 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180838 | 0 | 15 | 6 | 47 | 16 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128250 | 0 | 15 | 6 | 91 | 23 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='West Bengal' | 0 | 16 | 6 | 33 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576630,'SLA',"PopulateSMSInfo(576630,75,now())",now()) | 0 | 5 | 19 | 95 | 42 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606666,'SLA',"PopulateSMSInfo(606666,5,now())",now()) | 0 | 15 | 6 | 57 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599934,'SLA',"PopulateSMSInfo(599934,1,now())",now()) | 0 | 15 | 6 | 80 | 20 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 10 , 19 , 20 , 6 , 14 , 37)) and sdprojectr0_.AccessValue=17 | 0 | 133 | 0 | 3 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787544 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787544 | 0 | 1 | 97 | 97 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=784071 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=784071 and fieldid=132) limit 0,100 | 0 | 3 | 32 | 95 | 54 | 100.00 |
| SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=59 | 0 | 82 | 1 | 21 | 2 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787034 | 0 | 2 | 48 | 95 | 66 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606762,'SLA',"PopulateSMSInfo(606762,22,now())",now()) | 0 | 15 | 6 | 56 | 14 | 0.00 |
| {call PopulateSMSInfo(601872,73,now())} | 0 | 15 | 6 | 82 | 20 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638687,'SLA',"PopulateSMSInfo(638687,14,now())",now()) | 0 | 13 | 7 | 77 | 20 | 0.00 |
| SELECT fieldid FROM sd_additionalparams_access_details where FIELDID = ? and FieldAccessCategory=9 and (AccessID in ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) or AccessID=0) and (AccessPermission=0 or AccessPermission in( ? ) ) limit ? | 0 | 44 | 2 | 35 | 5 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 5 | 0 | 101 | 0 | 34 | 3 | 0.00 |
Select
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=779524 And sm.ProjectID=1 limit 1 | 0 | 13 | 7 | 65 | 17 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787406 | 0 | 17 | 5 | 77 | 18 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787020 | 0 | 7 | 13 | 87 | 32 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629571,'SLA',"PopulateSMSInfo(629571,48,now())",now()) | 0 | 21 | 4 | 66 | 14 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 422 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 422) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 784098 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 4 | 23 | 53 | 23 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614372,'SLA',"PopulateSMSInfo(614372,75,now())",now()) | 0 | 22 | 4 | 63 | 13 | 0.00 |
| {call PopulateSMSInfo(595160,9,now())} | 0 | 15 | 6 | 79 | 20 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630658,'SLA',"PopulateSMSInfo(630658,9,now())",now()) | 0 | 14 | 6 | 64 | 16 | 0.00 |
| select sdprojectr0_.ProjectRoleID as ProjectR1_229_, sdprojectr0_.RoleDescription as RoleDesc2_229_, sdprojectr0_.RoleDisplayName as RoleDisp3_229_, sdprojectr0_.RoleName as RoleName4_229_, sdprojectr0_.ProjectID as ProjectI5_229_ from sd_project_roles sdprojectr0_ where sdprojectr0_.ProjectID=1 and sdprojectr0_.RoleName='Child Request Access' and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=54)) limit ? | 0 | 5 | 18 | 88 | 38 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853400 | 0 | 22 | 4 | 43 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633464,'SLA',"PopulateSMSInfo(633464,6,now())",now()) | 0 | 18 | 5 | 39 | 10 | 0.00 |
| SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=0),'') FROM usermgmt_master where UserID=2252 | 0 | 100 | 0 | 10 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595882,'SLA',"PopulateSMSInfo(595882,72,now())",now()) | 0 | 15 | 6 | 74 | 18 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787927', 'Current account Platinum RuPay card combo kit', 147,'1'),
('787927', '40002553', 148, '1'),
('787927', '10', 149, '1'),
('787927', 'Numbers', 151, '1'),
('787927', '0', 154, '1'),
('787927', round(IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0),0), 150, '1'),
('787927', IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=92 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0), 152, '1'),
('787927', round(cast((Ifnull((select cast(ad1.assetvalue as decimal(11,2)) from Assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 153, '1'),
('787927', round(cast((IfNull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am inner join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=115 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 155, '1'),
('787927', round(cast((ifnull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am Inner join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=397 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 156, '1')
| 0 | 1 | 91 | 91 | 0 | 0.00 |
| select sdaddition0_.FIELDID as col_0_0_, sdaddition0_.MACROID as col_1_0_, sdaddition0_.FIELD_STORAGE_TYPE as col_2_0_, sdaddition0_.FIELD_DISPLAYNAME as col_3_0_, sdaddition0_.ORDERBY as col_4_0_, sdaddition0_.CustomValidationScript as col_5_0_, sdaddition0_.ClientSideValidationScript as col_6_0_, sdaddition0_.URL as col_7_0_, sdaddition0_.DependentFieldPopulaterQuery as col_8_0_ from sd_additionalparams sdaddition0_ where sdaddition0_.FIELDID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?) order by sdaddition0_.ORDERBY, sdaddition0_.FIELDID | 0 | 62 | 1 | 11 | 1 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 6 | 0 | 101 | 0 | 20 | 2 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 7 | 0 | 101 | 0 | 6 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (545864,'SLA',"PopulateSMSInfo(545864,6,now())",now()) | 0 | 6 | 15 | 85 | 34 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787964', 'Current account Platinum RuPay card combo kit', 147,'1'),
('787964', '40002553', 148, '1'),
('787964', '20', 149, '1'),
('787964', 'Numbers', 151, '1'),
('787964', '0', 154, '1'),
('787964', round(IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0),0), 150, '1'),
('787964', IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=92 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0), 152, '1'),
('787964', round(cast((Ifnull((select cast(ad1.assetvalue as decimal(11,2)) from Assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("20" as decimal(11,2)))) as decimal(11,2)),0), 153, '1'),
('787964', round(cast((IfNull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am inner join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=115 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("20" as decimal(11,2)))) as decimal(11,2)),0), 155, '1'),
('787964', round(cast((ifnull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am Inner join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=397 and ad.assetvalue='Current account Platinum RuPay card combo kit'),0) * (cast("20" as decimal(11,2)))) as decimal(11,2)),0), 156, '1')
| 0 | 1 | 90 | 90 | 0 | 0.00 |
| {call PopulateSMSInfo(586274,76,now())} | 0 | 15 | 6 | 77 | 19 | 0.00 |
| {call PopulateSMSInfo(612328,4,now())} | 0 | 15 | 6 | 78 | 19 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786550 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 44 | 54 | 13 | 0.00 |
| {call PopulateSMSInfo(577874,73,now())} | 0 | 15 | 5 | 73 | 18 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578852,'SLA',"PopulateSMSInfo(578852,4,now())",now()) | 0 | 15 | 5 | 73 | 18 | 0.00 |
| {call PopulateSMSInfo(551890,48,now())} | 0 | 16 | 5 | 80 | 19 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786133 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786133 | 0 | 1 | 88 | 88 | 0 | 0.00 |
| {call PopulateSMSInfo(614180,76,now())} | 0 | 15 | 5 | 78 | 19 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 10 , 6 , 14 , 17 , 37 , 7)) and sdprojectr0_.AccessValue=17 | 0 | 51 | 1 | 15 | 2 | 0.00 |
| select distinct det.Appcode, Port, master.ntimeout as TimeOut from connectiondetails det , applicationdiscmaster master where det.appcode = master.appcode and length(master.sensorname)>0 and length(port)>0 and Master.AppCode = 9 | 0 | 101 | 0 | 16 | 1 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786731 | 0 | 79 | 1 | 12 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568198,'SLA',"PopulateSMSInfo(568198,139,now())",now()) | 0 | 15 | 5 | 54 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586618,'SLA',"PopulateSMSInfo(586618,6,now())",now()) | 0 | 15 | 5 | 70 | 17 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631622,'SLA',"PopulateSMSInfo(631622,1,now())",now()) | 0 | 14 | 6 | 73 | 19 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600638,'SLA',"PopulateSMSInfo(600638,76,now())",now()) | 0 | 15 | 5 | 37 | 11 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786745 | 0 | 29 | 2 | 43 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718034 | 0 | 15 | 5 | 81 | 20 | 0.00 |
| {call PopulateSMSInfo(601822,41,now())} | 0 | 15 | 5 | 72 | 18 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635975,'SLA',"PopulateSMSInfo(635975,5,now())",now()) | 0 | 15 | 5 | 65 | 16 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 54 | 1 | 40 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510442/INV/07/25/1' | 0 | 62 | 1 | 24 | 3 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=784915 and Access=0 | 0 | 2 | 42 | 85 | 60 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558280,'SLA',"PopulateSMSInfo(558280,1,now())",now()) | 0 | 16 | 5 | 69 | 16 | 0.00 |
| update kit_details set branch_id='120201',merchant_id='165628702',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08255201/INV/08/25/1' | 0 | 1 | 85 | 85 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607728,'SLA',"PopulateSMSInfo(607728,113,now())",now()) | 0 | 15 | 5 | 61 | 15 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600488,'SLA',"PopulateSMSInfo(600488,22,now())",now()) | 0 | 15 | 5 | 63 | 15 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583578,'SLA',"PopulateSMSInfo(583578,72,now())",now()) | 0 | 15 | 5 | 67 | 16 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590120,'SLA',"PopulateSMSInfo(590120,1,now())",now()) | 0 | 22 | 3 | 50 | 10 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787004 | 0 | 45 | 1 | 54 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627748,'SLA',"PopulateSMSInfo(627748,73,now())",now()) | 0 | 14 | 6 | 66 | 17 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597850,'SLA',"PopulateSMSInfo(597850,70,now())",now()) | 0 | 15 | 5 | 39 | 11 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=2158 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 51 | 1 | 12 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140380 | 0 | 15 | 5 | 75 | 19 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588470,'SLA',"PopulateSMSInfo(588470,1,now())",now()) | 0 | 22 | 3 | 37 | 8 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=797 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 20 | 4 | 53 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588314,'SLA',"PopulateSMSInfo(588314,73,now())",now()) | 0 | 15 | 5 | 64 | 16 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633793,'SLA',"PopulateSMSInfo(633793,72,now())",now()) | 0 | 18 | 4 | 63 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586626,'SLA',"PopulateSMSInfo(586626,73,now())",now()) | 0 | 15 | 5 | 48 | 13 | 0.00 |
| {call PopulateSMSInfo(631756,14,now())} | 0 | 14 | 5 | 72 | 19 | 0.00 |
| select assetmanag0_.SNO as SNO1_38_, assetmanag0_.AssetType as AssetTyp2_38_, assetmanag0_.DisplayName as DisplayN3_38_, assetmanag0_.FieldID as FieldID4_38_, assetmanag0_.IsMandatory as IsMandat5_38_, assetmanag0_.Isdisplayed as Isdispla6_38_, assetmanag0_.ModuleType as ModuleTy7_38_, assetmanag0_.readonly as readonly8_38_, assetmanag0_.roleid as roleid9_38_ from assetmanagement_fixedfields assetmanag0_ where assetmanag0_.AssetType=? | 0 | 20 | 4 | 17 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766237 | 0 | 5 | 16 | 81 | 36 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787855 and fieldid in (26) | 0 | 1 | 81 | 81 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619288,'SLA',"PopulateSMSInfo(619288,14,now())",now()) | 0 | 14 | 5 | 53 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625464,'SLA',"PopulateSMSInfo(625464,1,now())",now()) | 0 | 21 | 3 | 55 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561094,'SLA',"PopulateSMSInfo(561094,73,now())",now()) | 0 | 16 | 5 | 46 | 11 | 0.00 |
Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='West Bengal' | 0 | 16 | 5 | 17 | 6 | 0.00 |
| {call PopulateSMSInfo(653682,6,now())} | 0 | 5 | 16 | 76 | 33 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787362 | 0 | 47 | 1 | 27 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630590,'SLA',"PopulateSMSInfo(630590,75,now())",now()) | 0 | 14 | 5 | 62 | 16 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626788,'SLA',"PopulateSMSInfo(626788,1,now())",now()) | 0 | 14 | 5 | 57 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565216,'SLA',"PopulateSMSInfo(565216,48,now())",now()) | 0 | 16 | 5 | 53 | 12 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718038 | 0 | 15 | 5 | 74 | 19 | 0.00 |
| {call PopulateSMSInfo(603674,1,now())} | 0 | 22 | 3 | 60 | 12 | 0.00 |
| {call PopulateSMSInfo(632024,41,now())} | 0 | 21 | 3 | 64 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609496,'SLA',"PopulateSMSInfo(609496,72,now())",now()) | 0 | 15 | 5 | 34 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628091,'SLA',"PopulateSMSInfo(628091,75,now())",now()) | 0 | 14 | 5 | 53 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621076,'SLA',"PopulateSMSInfo(621076,75,now())",now()) | 0 | 14 | 5 | 60 | 15 | 0.00 |
| select sdserviced0_.ServiceDetailsID as ServiceD1_255_, sdserviced0_.ParamValue as ParamVal2_255_, sdserviced0_.ParamID as ParamID3_255_, sdserviced0_.ServiceID as ServiceI4_255_ from sd_service_details sdserviced0_ where sdserviced0_.ServiceID=? | 0 | 42 | 1 | 19 | 3 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 72 | 1 | 21 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666114,'SLA',"PopulateSMSInfo(666114,41,now())",now()) | 0 | 4 | 19 | 74 | 36 | 0.00 |
| {call PopulateSMSInfo(592816,9,now())} | 0 | 22 | 3 | 61 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572874,'SLA',"PopulateSMSInfo(572874,9,now())",now()) | 0 | 22 | 3 | 24 | 6 | 0.00 |
| {call PopulateSMSInfo(625554,22,now())} | 0 | 21 | 3 | 54 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567212,'SLA',"PopulateSMSInfo(567212,72,now())",now()) | 0 | 15 | 5 | 45 | 11 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787959', 'Savings account Platinum RuPay card combo kit', 147,'1'),
('787959', '40002552', 148, '1'),
('787959', '10', 149, '1'),
('787959', 'Numbers', 151, '1'),
('787959', '0', 154, '1'),
('787959', round(IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0),0), 150, '1'),
('787959', IfNull((select ad1.assetvalue from assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=92 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0), 152, '1'),
('787959', round(cast((Ifnull((select cast(ad1.assetvalue as decimal(11,2)) from Assetmaster am Inner Join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=114 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 153, '1'),
('787959', round(cast((IfNull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am inner join assetdetails ad on am.assetid=ad.assetid Inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.Status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=115 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 155, '1'),
('787959', round(cast((ifnull((select cast(ad1.assetvalue as decimal(11,2)) from assetmaster am Inner join assetdetails ad on am.assetid=ad.assetid inner join assetdetails ad1 on am.assetid=ad1.assetid where am.itemtypeid=20004 and am.status=0 and ad.itemdetailsid=81 and ad1.itemdetailsid=397 and ad.assetvalue='Savings account Platinum RuPay card combo kit'),0) * (cast("10" as decimal(11,2)))) as decimal(11,2)),0), 156, '1')
| 0 | 1 | 77 | 77 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787916 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 38 | 75 | 51 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786719 | 0 | 63 | 1 | 14 | 1 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787911 | 0 | 4 | 19 | 65 | 30 | 0.00 |
| {call PopulateSMSInfo(615358,1,now())} | 0 | 15 | 5 | 66 | 16 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587108,'SLA',"PopulateSMSInfo(587108,73,now())",now()) | 0 | 22 | 3 | 27 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559982,'SLA',"PopulateSMSInfo(559982,72,now())",now()) | 0 | 16 | 4 | 33 | 8 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787573 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%d%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787573 and fieldid=132) limit 1 | 0 | 1 | 77 | 77 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766133 | 0 | 7 | 11 | 74 | 27 | 0.00 |
Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Madhya Pradesh' | 0 | 17 | 4 | 37 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12246155/INV/12/24/1' | 0 | 61 | 1 | 39 | 4 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785614 and Slno=knowledge_store.Slno)) | 0 | 6 | 12 | 73 | 29 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560738,'SLA',"PopulateSMSInfo(560738,48,now())",now()) | 0 | 16 | 4 | 47 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626360,'SLA',"PopulateSMSInfo(626360,9,now())",now()) | 0 | 14 | 5 | 44 | 11 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Uttar Pradesh' | 0 | 40 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562734,'SLA',"PopulateSMSInfo(562734,72,now())",now()) | 0 | 23 | 3 | 34 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634717,'SLA',"PopulateSMSInfo(634717,6,now())",now()) | 0 | 18 | 4 | 38 | 9 | 0.00 |
| {call PopulateSMSInfo(604576,22,now())} | 0 | 15 | 5 | 63 | 16 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766129 | 0 | 7 | 10 | 73 | 27 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786556 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 37 | 72 | 49 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567524,'SLA',"PopulateSMSInfo(567524,48,now())",now()) | 0 | 15 | 4 | 58 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616150,'SLA',"PopulateSMSInfo(616150,82,now())",now()) | 0 | 15 | 4 | 51 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609290,'SLA',"PopulateSMSInfo(609290,78,now())",now()) | 0 | 15 | 4 | 54 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569744,'SLA',"PopulateSMSInfo(569744,1,now())",now()) | 0 | 22 | 3 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589278,'SLA',"PopulateSMSInfo(589278,48,now())",now()) | 0 | 15 | 4 | 50 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561026,'SLA',"PopulateSMSInfo(561026,1,now())",now()) | 0 | 23 | 3 | 46 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804468 | 0 | 15 | 4 | 66 | 16 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576562,'SLA',"PopulateSMSInfo(576562,4,now())",now()) | 0 | 22 | 3 | 24 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563472,'SLA',"PopulateSMSInfo(563472,1,now())",now()) | 0 | 23 | 3 | 40 | 8 | 0.00 |
| {call PopulateSMSInfo(577988,4,now())} | 0 | 22 | 3 | 55 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616142,'SLA',"PopulateSMSInfo(616142,4,now())",now()) | 0 | 22 | 3 | 42 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620010,'SLA',"PopulateSMSInfo(620010,72,now())",now()) | 0 | 14 | 5 | 37 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128202 | 0 | 15 | 4 | 49 | 12 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Bihar' | 0 | 34 | 2 | 6 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257369/INV/07/25/1' | 0 | 62 | 1 | 13 | 2 | 0.00 |
| {call PopulateSMSInfo(596558,4,now())} | 0 | 22 | 3 | 54 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602164,'SLA',"PopulateSMSInfo(602164,4,now())",now()) | 0 | 15 | 4 | 57 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572652,'SLA',"PopulateSMSInfo(572652,4,now())",now()) | 0 | 15 | 4 | 53 | 13 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188304 | 0 | 22 | 3 | 44 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596320,'SLA',"PopulateSMSInfo(596320,78,now())",now()) | 0 | 15 | 4 | 51 | 13 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191908 | 0 | 14 | 5 | 43 | 12 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155826 | 0 | 15 | 4 | 68 | 17 | 0.00 |
| select assetcompo0_.MappingID as MappingI1_17_, assetcompo0_.SiteID as SiteID2_17_, assetcompo0_.ComponentID as Componen3_17_, assetcompo0_.DisplayName as DisplayN4_17_, assetcompo0_.DisplayOrder as DisplayO5_17_, assetcompo0_.FieldID as FieldID6_17_, assetcompo0_.HTML_TYPE as HTML_TYP7_17_, assetcompo0_.IsMandatory as IsMandat8_17_, assetcompo0_.IsVisibleMyAsset as IsVisibl9_17_, assetcompo0_.ItemTypeID as ItemTyp10_17_ from assetcomponentfixedfields_mapping assetcompo0_ where assetcompo0_.ItemTypeID=? | 0 | 20 | 3 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627438,'SLA',"PopulateSMSInfo(627438,75,now())",now()) | 0 | 14 | 5 | 37 | 9 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=394 | 0 | 100 | 0 | 21 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235953/INV/10/23/1' | 0 | 61 | 1 | 23 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625836,'SLA',"PopulateSMSInfo(625836,1,now())",now()) | 0 | 14 | 5 | 47 | 12 | 0.00 |
| {call PopulateSMSInfo(585964,78,now())} | 0 | 15 | 4 | 58 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596090,'SLA',"PopulateSMSInfo(596090,68,now())",now()) | 0 | 22 | 3 | 38 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577498,'SLA',"PopulateSMSInfo(577498,41,now())",now()) | 0 | 15 | 4 | 51 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582542,'SLA',"PopulateSMSInfo(582542,73,now())",now()) | 0 | 15 | 4 | 52 | 13 | 0.00 |
| {call PopulateSMSInfo(577462,72,now())} | 0 | 15 | 4 | 60 | 15 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250415/INV/07/25/1' | 0 | 62 | 1 | 24 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253340/INV/03/25/1' | 0 | 62 | 1 | 35 | 4 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786839,1,25); -- Query should return value | 0 | 1 | 69 | 69 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595544,'SLA',"PopulateSMSInfo(595544,48,now())",now()) | 0 | 15 | 4 | 52 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584230,'SLA',"PopulateSMSInfo(584230,73,now())",now()) | 0 | 15 | 4 | 30 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586988,'SLA',"PopulateSMSInfo(586988,72,now())",now()) | 0 | 15 | 4 | 39 | 9 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08231485/INV/08/23/1' | 0 | 61 | 1 | 28 | 3 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786555 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 34 | 53 | 26 | 0.00 |
| {call PopulateSMSInfo(601300,6,now())} | 0 | 15 | 4 | 53 | 13 | 0.00 |
| {call PopulateSMSInfo(599808,70,now())} | 0 | 22 | 3 | 50 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626724,'SLA',"PopulateSMSInfo(626724,6,now())",now()) | 0 | 21 | 3 | 38 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598082,'SLA',"PopulateSMSInfo(598082,72,now())",now()) | 0 | 22 | 3 | 28 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631809,'SLA',"PopulateSMSInfo(631809,72,now())",now()) | 0 | 21 | 3 | 14 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593214,'SLA',"PopulateSMSInfo(593214,4,now())",now()) | 0 | 15 | 4 | 43 | 10 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357494 | 0 | 14 | 4 | 45 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595360,'SLA',"PopulateSMSInfo(595360,82,now())",now()) | 0 | 15 | 4 | 32 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600446,'SLA',"PopulateSMSInfo(600446,72,now())",now()) | 0 | 15 | 4 | 53 | 13 | 0.00 |
| select sdsearchpr0_.ProfileID as ProfileI4_253_0_, sdsearchpr0_.ProfileDetailsID as ProfileD1_252_0_, sdsearchpr0_.ProfileDetailsID as ProfileD1_252_1_, sdsearchpr0_.ParameterID as Paramete2_252_1_, sdsearchpr0_.ParameterValue as Paramete3_252_1_, sdsearchpr0_.ProfileID as ProfileI4_252_1_ from sd_searchprofiles_details sdsearchpr0_ where sdsearchpr0_.ProfileID=? | 0 | 99 | 0 | 6 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766233 | 0 | 5 | 13 | 65 | 28 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786552 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 33 | 42 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585956,'SLA',"PopulateSMSInfo(585956,1,now())",now()) | 0 | 22 | 3 | 36 | 7 | 0.00 |
| call Fino_GRN_Number_Generation(786985,108,284); -- Query should return value | 0 | 2 | 33 | 34 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561852,'SLA',"PopulateSMSInfo(561852,1,now())",now()) | 0 | 16 | 4 | 45 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576844,'SLA',"PopulateSMSInfo(576844,72,now())",now()) | 0 | 15 | 4 | 43 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594278,'SLA',"PopulateSMSInfo(594278,76,now())",now()) | 0 | 15 | 4 | 45 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582492,'SLA',"PopulateSMSInfo(582492,6,now())",now()) | 0 | 15 | 4 | 43 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586488,'SLA',"PopulateSMSInfo(586488,48,now())",now()) | 0 | 15 | 4 | 52 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580124,'SLA',"PopulateSMSInfo(580124,1,now())",now()) | 0 | 15 | 4 | 46 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580950,'SLA',"PopulateSMSInfo(580950,70,now())",now()) | 0 | 22 | 3 | 19 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240750/INV/12/24/1' | 0 | 61 | 1 | 26 | 3 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787091,1,25); -- Query should return value | 0 | 1 | 66 | 66 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566060,'SLA',"PopulateSMSInfo(566060,41,now())",now()) | 0 | 22 | 3 | 31 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625250,'SLA',"PopulateSMSInfo(625250,41,now())",now()) | 0 | 14 | 4 | 43 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591960,'SLA',"PopulateSMSInfo(591960,72,now())",now()) | 0 | 15 | 4 | 43 | 10 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10233961/INV/10/23/1' | 0 | 61 | 1 | 12 | 1 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786729 | 0 | 37 | 1 | 13 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602938,'SLA',"PopulateSMSInfo(602938,73,now())",now()) | 0 | 15 | 4 | 50 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628245,'SLA',"PopulateSMSInfo(628245,72,now())",now()) | 0 | 14 | 4 | 39 | 10 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787446 | 0 | 39 | 1 | 39 | 6 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236013/INV/10/23/1' | 0 | 61 | 1 | 36 | 4 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=78) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 16 | 4 | 9 | 1 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786736 | 0 | 39 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627962,'SLA',"PopulateSMSInfo(627962,72,now())",now()) | 0 | 14 | 4 | 37 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502637 | 0 | 14 | 4 | 57 | 15 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612680,'SLA',"PopulateSMSInfo(612680,5,now())",now()) | 0 | 15 | 4 | 46 | 11 | 0.00 |
| Select ad.ViewAccessID from sd_viewaccess_details ad,sd_project_roles rm,sd_project_roles_details rd where ad.ProjectID=1 and ad.ProjectID=rm.ProjectID and ((ad.ModuleType=1 and ad.AccessType=6 and (ad.AccessValue = rm.ProjectRoleID and rm.ProjectRoleID = rd.ProjectRoleID and rd.UserID =2252)) or (ad.ModuleType=2 and ad.AccessValue =2252)) group by ad.ViewAccessID | 0 | 50 | 1 | 7 | 1 | 0.00 |
Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Uttar Pradesh' | 0 | 40 | 1 | 3 | 0 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='778781'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='778781')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='778781' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 63 | 63 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('78754171','78754172','78754173','78754174','78754175','78754176','78754177','78754178','78754179','78754180') | 0 | 1 | 63 | 63 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588174,'SLA',"PopulateSMSInfo(588174,70,now())",now()) | 0 | 15 | 4 | 30 | 8 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785961 and ( SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 ) order by ProblemID DESC | 0 | 1 | 63 | 63 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594338,'SLA',"PopulateSMSInfo(594338,48,now())",now()) | 0 | 15 | 4 | 29 | 7 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792036 | 0 | 15 | 4 | 56 | 14 | 0.00 |
| {call PopulateSMSInfo(559914,76,now())} | 0 | 16 | 3 | 54 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606646,'SLA',"PopulateSMSInfo(606646,72,now())",now()) | 0 | 15 | 4 | 26 | 6 | 0.00 |
| {call PopulateSMSInfo(628945,1,now())} | 0 | 14 | 4 | 54 | 14 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624810,'SLA',"PopulateSMSInfo(624810,73,now())",now()) | 0 | 21 | 3 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614676,'SLA',"PopulateSMSInfo(614676,48,now())",now()) | 0 | 15 | 4 | 45 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580788,'SLA',"PopulateSMSInfo(580788,4,now())",now()) | 0 | 22 | 2 | 32 | 6 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202616 | 0 | 15 | 4 | 54 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599192,'SLA',"PopulateSMSInfo(599192,5,now())",now()) | 0 | 15 | 4 | 44 | 11 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07237697/INV/07/23/1' | 0 | 61 | 1 | 25 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856932 | 0 | 16 | 3 | 53 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609254,'SLA',"PopulateSMSInfo(609254,9,now())",now()) | 0 | 5 | 12 | 55 | 23 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588122,'SLA',"PopulateSMSInfo(588122,73,now())",now()) | 0 | 15 | 4 | 40 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603650,'SLA',"PopulateSMSInfo(603650,1,now())",now()) | 0 | 15 | 4 | 45 | 11 | 0.00 |
Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID
where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Bihar' | 0 | 35 | 1 | 5 | 1 | 0.00 |
| select sdpriority0_.priorityMetricsId as priority1_225_, sdpriority0_.impactID as impactID2_225_, sdpriority0_.priorityID as priority3_225_, sdpriority0_.serviceID as serviceI4_225_, sdpriority0_.urgencyID as urgencyI5_225_ from sd_prioritymetrics sdpriority0_ where sdpriority0_.serviceID=? | 0 | 42 | 1 | 9 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02259082/INV/02/25/1 ' | 0 | 62 | 0 | 31 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251245/INV/08/25/1 ' | 0 | 62 | 0 | 25 | 3 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=785200 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 30 | 59 | 41 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630499,'SLA',"PopulateSMSInfo(630499,1,now())",now()) | 0 | 14 | 4 | 42 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593900,'SLA',"PopulateSMSInfo(593900,48,now())",now()) | 0 | 15 | 4 | 24 | 6 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786703 | 0 | 25 | 2 | 36 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590740,'SLA',"PopulateSMSInfo(590740,78,now())",now()) | 0 | 15 | 4 | 41 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630759,'SLA',"PopulateSMSInfo(630759,73,now())",now()) | 0 | 14 | 4 | 44 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636080,'SLA',"PopulateSMSInfo(636080,68,now())",now()) | 0 | 15 | 4 | 40 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634298 | 0 | 4 | 14 | 57 | 28 | 0.00 |
| {call PopulateSMSInfo(610262,72,now())} | 0 | 15 | 3 | 49 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577450,'SLA',"PopulateSMSInfo(577450,1,now())",now()) | 0 | 15 | 3 | 24 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559392,'SLA',"PopulateSMSInfo(559392,72,now())",now()) | 0 | 16 | 3 | 41 | 9 | 0.00 |
| call Fino_Order_invoice_number_generation(786300,159,106,169); -- Query should return value | 0 | 1 | 59 | 59 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557630,'SLA',"PopulateSMSInfo(557630,78,now())",now()) | 0 | 16 | 3 | 33 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202600 | 0 | 15 | 3 | 39 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587036,'SLA',"PopulateSMSInfo(587036,41,now())",now()) | 0 | 15 | 3 | 41 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631168,'SLA',"PopulateSMSInfo(631168,78,now())",now()) | 0 | 14 | 4 | 39 | 10 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=81 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 89 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(628614,48,now())} | 0 | 14 | 4 | 45 | 11 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044528 | 0 | 15 | 3 | 54 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591532,'SLA',"PopulateSMSInfo(591532,76,now())",now()) | 0 | 15 | 3 | 39 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370464 | 0 | 21 | 2 | 44 | 9 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786329 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 29 | 42 | 18 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616506,'SLA',"PopulateSMSInfo(616506,1,now())",now()) | 0 | 15 | 3 | 41 | 10 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853408 | 0 | 22 | 2 | 42 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630584,'SLA',"PopulateSMSInfo(630584,1,now())",now()) | 0 | 14 | 4 | 42 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632096,'SLA',"PopulateSMSInfo(632096,14,now())",now()) | 0 | 14 | 4 | 37 | 9 | 0.00 |
| {call PopulateSMSInfo(580138,1,now())} | 0 | 15 | 3 | 44 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631005,'SLA',"PopulateSMSInfo(631005,75,now())",now()) | 0 | 14 | 4 | 41 | 10 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997172 | 0 | 15 | 3 | 48 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560714,'SLA',"PopulateSMSInfo(560714,73,now())",now()) | 0 | 16 | 3 | 32 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255228/INV/06/25/1' | 0 | 62 | 0 | 13 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620594,'SLA',"PopulateSMSInfo(620594,4,now())",now()) | 0 | 14 | 4 | 27 | 6 | 0.00 |
| {call PopulateSMSInfo(617916,75,now())} | 0 | 21 | 2 | 25 | 6 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769604 | 0 | 15 | 3 | 49 | 12 | 0.00 |
| {call PopulateSMSInfo(608416,6,now())} | 0 | 15 | 3 | 43 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627802,'SLA',"PopulateSMSInfo(627802,14,now())",now()) | 0 | 14 | 4 | 42 | 10 | 0.00 |
| {call PopulateSMSInfo(604360,1,now())} | 0 | 22 | 2 | 39 | 8 | 0.00 |
| call Fino_Order_invoice_number_generation(786586,159,106,169); -- Query should return value | 0 | 1 | 57 | 57 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=74 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 42 | 1 | 29 | 4 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900262',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:10\:27\.863',
`merchant_id`='117313',
`dispatch_status`='InStock',
`Acknowledged_By`='Neha Pandey',
`location`='117313'
WHERE `KIT_number`='80485212' | 0 | 1 | 56 | 56 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590342,'SLA',"PopulateSMSInfo(590342,6,now())",now()) | 0 | 15 | 3 | 34 | 8 | 0.00 |
| {call PopulateSMSInfo(603560,41,now())} | 0 | 22 | 2 | 36 | 7 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus AND ServiceID IN ( 10 ) AND ( SubmittedBy = 2248 OR Owner = 2248 OR ( ApprovalManager = 2248 and currentStatus in (11,18,34,28,37,31,54,55,2,23,48,80,81,112,115,118,125) ) OR ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,0,0)))) and sm.Owner = 2248 ) OR ProxySubmittedBy = 2248 ) and ( SubmittedBy=2248 or Owner=2248 or ApprovalManager=2248 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2248) or ProxySubmittedBy=2248 ) order by ProblemID DESC limit ?, ? | 0 | 1 | 56 | 56 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591428,'SLA',"PopulateSMSInfo(591428,72,now())",now()) | 0 | 15 | 3 | 37 | 9 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781699 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 27 | 43 | 21 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787074 | 0 | 6 | 9 | 37 | 15 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257753/INV/02/25/1 ' | 0 | 62 | 0 | 12 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718086 | 0 | 15 | 3 | 46 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626655,'SLA',"PopulateSMSInfo(626655,82,now())",now()) | 0 | 14 | 3 | 42 | 10 | 0.00 |
| {call PopulateSMSInfo(572542,78,now())} | 0 | 15 | 3 | 38 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564172,'SLA',"PopulateSMSInfo(564172,78,now())",now()) | 0 | 16 | 3 | 29 | 6 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2118886 | 0 | 22 | 2 | 24 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604298,'SLA',"PopulateSMSInfo(604298,6,now())",now()) | 0 | 22 | 2 | 27 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580330,'SLA',"PopulateSMSInfo(580330,70,now())",now()) | 0 | 22 | 2 | 18 | 3 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254017/INV/08/25/1' | 0 | 43 | 1 | 6 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787019 | 0 | 10 | 5 | 48 | 14 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786688 and Slno=knowledge_store.Slno)) | 0 | 22 | 2 | 26 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2637900 | 0 | 15 | 3 | 42 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628208,'SLA',"PopulateSMSInfo(628208,76,now())",now()) | 0 | 14 | 3 | 36 | 9 | 0.00 |
| {call PopulateSMSInfo(626573,22,now())} | 0 | 21 | 2 | 33 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563910,'SLA',"PopulateSMSInfo(563910,72,now())",now()) | 0 | 23 | 2 | 24 | 4 | 0.00 |
| {call PopulateSMSInfo(589342,6,now())} | 0 | 15 | 3 | 44 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580138,'SLA',"PopulateSMSInfo(580138,72,now())",now()) | 0 | 15 | 3 | 32 | 8 | 0.00 |
| {call PopulateSMSInfo(594748,14,now())} | 0 | 15 | 3 | 24 | 7 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128222 | 0 | 15 | 3 | 48 | 12 | 0.00 |
| select sdservicep0_.DetailsID as DetailsI1_256_, sdservicep0_.ParameterValue as Paramete2_256_, sdservicep0_.ParameterID as Paramete4_256_, sdservicep0_.ServiceID as ServiceI3_256_ from sd_service_parameters_details sdservicep0_ where sdservicep0_.ServiceID=? | 0 | 42 | 1 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05255849/INV/05/25/1 ' | 0 | 62 | 0 | 17 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247631/INV/11/24/1' | 0 | 61 | 0 | 11 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587718,'SLA',"PopulateSMSInfo(587718,22,now())",now()) | 0 | 22 | 2 | 20 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706054 | 0 | 15 | 3 | 45 | 11 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570924,'SLA',"PopulateSMSInfo(570924,70,now())",now()) | 0 | 15 | 3 | 20 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627897,'SLA',"PopulateSMSInfo(627897,1,now())",now()) | 0 | 21 | 2 | 29 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592768,'SLA',"PopulateSMSInfo(592768,1,now())",now()) | 0 | 15 | 3 | 33 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2118894 | 0 | 22 | 2 | 39 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585362,'SLA',"PopulateSMSInfo(585362,73,now())",now()) | 0 | 22 | 2 | 21 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626647,'SLA',"PopulateSMSInfo(626647,9,now())",now()) | 0 | 21 | 2 | 11 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256238/INV/05/25/1 ' | 0 | 62 | 0 | 12 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258061/INV/01/25/1' | 0 | 62 | 0 | 13 | 1 | 0.00 |
select ud.username as attribute6 from usermgmt_master um inner join userdetails ud on um.userid=ud.userid and ud.userstatus = 0 where um.telephonenumber <> '' and um.telephonenumber=(select ad1.assetvalue from assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163
and ad1.itemdetailsid=166 and ad.assetvalue='900247-MUM17-Mahim E') limit 1 | 0 | 1 | 52 | 52 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01255574/INV/01/25/1 ' | 0 | 62 | 0 | 22 | 2 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786741 | 0 | 39 | 1 | 11 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577672,'SLA',"PopulateSMSInfo(577672,68,now())",now()) | 0 | 22 | 2 | 29 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617538,'SLA',"PopulateSMSInfo(617538,4,now())",now()) | 0 | 14 | 3 | 37 | 9 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787339 | 0 | 3 | 17 | 50 | 28 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618390,'SLA',"PopulateSMSInfo(618390,72,now())",now()) | 0 | 14 | 3 | 40 | 10 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787391 | 0 | 38 | 1 | 26 | 4 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787389 | 0 | 45 | 1 | 13 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609180,'SLA',"PopulateSMSInfo(609180,5,now())",now()) | 0 | 15 | 3 | 33 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562578,'SLA',"PopulateSMSInfo(562578,5,now())",now()) | 0 | 16 | 3 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567226,'SLA',"PopulateSMSInfo(567226,1,now())",now()) | 0 | 22 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612280,'SLA',"PopulateSMSInfo(612280,48,now())",now()) | 0 | 15 | 3 | 19 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998032 | 0 | 15 | 3 | 40 | 10 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254634/INV/01/25/1 ' | 0 | 62 | 0 | 8 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241276/INV/12/24/1' | 0 | 61 | 0 | 14 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05223721/INV/08/22/1' | 0 | 61 | 0 | 14 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06230761/INV/06/23/1' | 0 | 61 | 0 | 10 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11232795/INV/11/23/1' | 0 | 61 | 0 | 14 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258370/INV/01/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624970,4,now())} | 0 | 4 | 12 | 49 | 24 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787925' | 0 | 1 | 51 | 51 | 0 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='120201-e4-mvb-guwahati' and ad1.itemdetailsid=152 limit 0,100 | 0 | 39 | 1 | 17 | 2 | 0.00 |
| {call PopulateSMSInfo(628678,1,now())} | 0 | 14 | 3 | 42 | 11 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985156 | 0 | 22 | 2 | 40 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560886,'SLA',"PopulateSMSInfo(560886,1,now())",now()) | 0 | 23 | 2 | 20 | 3 | 0.00 |
| {call PopulateSMSInfo(626638,5,now())} | 0 | 14 | 3 | 41 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607158,'SLA',"PopulateSMSInfo(607158,72,now())",now()) | 0 | 15 | 3 | 32 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590606,'SLA',"PopulateSMSInfo(590606,70,now())",now()) | 0 | 15 | 3 | 30 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609658,'SLA',"PopulateSMSInfo(609658,76,now())",now()) | 0 | 15 | 3 | 33 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629090,'SLA',"PopulateSMSInfo(629090,76,now())",now()) | 0 | 14 | 3 | 34 | 8 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03255412/INV/03/25/1 ' | 0 | 62 | 0 | 7 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02245047/INV/02/24/1' | 0 | 61 | 0 | 10 | 1 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787924' | 0 | 1 | 50 | 50 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138407 | 0 | 4 | 12 | 49 | 24 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104236 | 0 | 22 | 2 | 41 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973146 | 0 | 15 | 3 | 40 | 10 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779064 | 0 | 15 | 3 | 43 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558504,'SLA',"PopulateSMSInfo(558504,41,now())",now()) | 0 | 23 | 2 | 17 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620040,'SLA',"PopulateSMSInfo(620040,72,now())",now()) | 0 | 14 | 3 | 26 | 6 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116294 | 0 | 15 | 3 | 43 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616244,'SLA',"PopulateSMSInfo(616244,76,now())",now()) | 0 | 22 | 2 | 24 | 4 | 0.00 |
| {call PopulateSMSInfo(628544,68,now())} | 0 | 14 | 3 | 41 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582558,'SLA',"PopulateSMSInfo(582558,41,now())",now()) | 0 | 22 | 2 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(620256,9,now())} | 0 | 14 | 3 | 39 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563388,'SLA',"PopulateSMSInfo(563388,41,now())",now()) | 0 | 23 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616296,'SLA',"PopulateSMSInfo(616296,73,now())",now()) | 0 | 15 | 3 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620276,'SLA',"PopulateSMSInfo(620276,70,now())",now()) | 0 | 14 | 3 | 17 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632315,'SLA',"PopulateSMSInfo(632315,41,now())",now()) | 0 | 14 | 3 | 32 | 8 | 0.00 |
| select assetitemt0_.ItemDetailsID as ItemDeta1_34_, assetitemt0_.ItemTypeID as ItemType2_34_, assetitemt0_.SiteID as SiteID3_34_, assetitemt0_.ClientSideValidationScript as ClientSi4_34_, assetitemt0_.ComponentId as Componen5_34_, assetitemt0_.CustomValidationScript as CustomVa6_34_, assetitemt0_.DependentFieldPopulaterQuery as Dependen7_34_, assetitemt0_.Description as Descript8_34_, assetitemt0_.DisplayAfter as DisplayA9_34_, assetitemt0_.field_name as field_n10_34_, assetitemt0_.GridControlFieldID as GridCon11_34_, assetitemt0_.IsMyAssetVisible as IsMyAss12_34_, assetitemt0_.MacroID as MacroID13_34_, assetitemt0_.ParameterName as Paramet14_34_, assetitemt0_.Position as Positio15_34_, assetitemt0_.ScriptProperties as ScriptP16_34_, assetitemt0_.Status as Status17_34_ from assetitemtype_configuration assetitemt0_ where assetitemt0_.ItemTypeID=? | 0 | 20 | 2 | 8 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234723/INV/10/23/1' | 0 | 61 | 0 | 13 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12245069/INV/12/24/1' | 0 | 61 | 0 | 4 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787919' | 0 | 1 | 49 | 49 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598118,'SLA',"PopulateSMSInfo(598118,75,now())",now()) | 0 | 15 | 3 | 23 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603424,'SLA',"PopulateSMSInfo(603424,5,now())",now()) | 0 | 15 | 3 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621024,'SLA',"PopulateSMSInfo(621024,78,now())",now()) | 0 | 14 | 3 | 32 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370450 | 0 | 21 | 2 | 32 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (536206,'SLA',"PopulateSMSInfo(536206,52,now())",now()) | 0 | 16 | 3 | 31 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568486,'SLA',"PopulateSMSInfo(568486,41,now())",now()) | 0 | 15 | 3 | 35 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561226,'SLA',"PopulateSMSInfo(561226,73,now())",now()) | 0 | 16 | 3 | 17 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997180 | 0 | 15 | 3 | 44 | 11 | 0.00 |
| {call PopulateSMSInfo(614194,1,now())} | 0 | 15 | 3 | 38 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628503,'SLA',"PopulateSMSInfo(628503,73,now())",now()) | 0 | 14 | 3 | 32 | 8 | 0.00 |
| {call PopulateSMSInfo(579744,22,now())} | 0 | 15 | 3 | 36 | 9 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786743 | 0 | 42 | 1 | 21 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02255622/INV/02/25/1 ' | 0 | 62 | 0 | 11 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250432/INV/01/25/1 ' | 0 | 61 | 0 | 12 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657346,'SLA',"PopulateSMSInfo(657346,9,now())",now()) | 0 | 5 | 9 | 43 | 18 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11231328/INV/11/23/1' | 0 | 61 | 0 | 8 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766089 | 0 | 5 | 9 | 46 | 20 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11231748/INV/11/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12241169/INV/12/24/1' | 0 | 61 | 0 | 6 | 1 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787923' | 0 | 1 | 48 | 48 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510079/INV/07/25/1' | 0 | 62 | 0 | 12 | 1 | 0.00 |
| call Fino_Order_invoice_number_generation(786535,159,106,169); -- Query should return value | 0 | 1 | 48 | 48 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787359 | 0 | 47 | 1 | 10 | 1 | 0.00 |
select iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='120201 -N5-MVB-Ranchi' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787380' | 0 | 1 | 48 | 48 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999792 | 0 | 22 | 2 | 36 | 7 | 0.00 |
| {call PopulateSMSInfo(631856,70,now())} | 0 | 14 | 3 | 38 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629118,'SLA',"PopulateSMSInfo(629118,72,now())",now()) | 0 | 14 | 3 | 27 | 6 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999756 | 0 | 22 | 2 | 31 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582342,'SLA',"PopulateSMSInfo(582342,1,now())",now()) | 0 | 15 | 3 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623216,'SLA',"PopulateSMSInfo(623216,14,now())",now()) | 0 | 21 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589938,'SLA',"PopulateSMSInfo(589938,1,now())",now()) | 0 | 15 | 3 | 28 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594102,'SLA',"PopulateSMSInfo(594102,1,now())",now()) | 0 | 15 | 3 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626948,'SLA',"PopulateSMSInfo(626948,72,now())",now()) | 0 | 14 | 3 | 35 | 9 | 0.00 |
| {call PopulateSMSInfo(626642,5,now())} | 0 | 14 | 3 | 23 | 6 | 0.00 |
| {call PopulateSMSInfo(604180,41,now())} | 0 | 15 | 3 | 38 | 9 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N5-MVB-Ranchi' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N5-MVB-Ranchi' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787800' | 0 | 1 | 48 | 48 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179802 | 0 | 15 | 3 | 34 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601504,'SLA',"PopulateSMSInfo(601504,1,now())",now()) | 0 | 15 | 3 | 24 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584938,'SLA',"PopulateSMSInfo(584938,73,now())",now()) | 0 | 22 | 2 | 14 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06253776/INV/06/25/1 ' | 0 | 62 | 0 | 12 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235412/INV/09/23/1' | 0 | 61 | 0 | 7 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253949/INV/03/25/1' | 0 | 62 | 0 | 6 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247355/INV/11/24/1' | 0 | 61 | 0 | 14 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250891/INV/07/25/1 ' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=124280 | 0 | 11 | 4 | 40 | 11 | 0.00 |
| call Fino_Order_invoice_number_generation(786532,159,106,169); -- Query should return value | 0 | 1 | 47 | 47 | 0 | 0.00 |
| call Fino_Order_invoice_number_generation(786346,159,106,169); -- Query should return value | 0 | 1 | 47 | 47 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787922' | 0 | 1 | 47 | 47 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607260,'SLA',"PopulateSMSInfo(607260,1,now())",now()) | 0 | 15 | 3 | 32 | 8 | 0.00 |
| {call PopulateSMSInfo(606954,78,now())} | 0 | 15 | 3 | 36 | 9 | 0.00 |
| {call PopulateSMSInfo(590390,73,now())} | 0 | 22 | 2 | 19 | 3 | 0.00 |
| {call PopulateSMSInfo(564104,1,now())} | 0 | 16 | 2 | 37 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583858,'SLA',"PopulateSMSInfo(583858,70,now())",now()) | 0 | 15 | 3 | 29 | 7 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787997 | 0 | 4 | 11 | 42 | 20 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081502 | 0 | 22 | 2 | 30 | 6 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477211 | 0 | 15 | 3 | 37 | 9 | 0.00 |
| {call PopulateSMSInfo(633739,5,now())} | 0 | 18 | 2 | 33 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626839,'SLA',"PopulateSMSInfo(626839,48,now())",now()) | 0 | 14 | 3 | 32 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213744 | 0 | 21 | 2 | 33 | 7 | 0.00 |
| select sdvd.IsVisible,sdvd.displayorder,sdvd.dashboardid,sdvd.chartName,sdvd.rowvalue,sdvd.columnvalue,sdvd.x_axis,sdvd.y_axis,sdvd.width,sdvd.height from sd_dashboard_view_details sdvd inner join sd_dashboard_viewer sdv on sdvd.dashboardid = sdv.dashboardid where sdvd.type =? and sdvd.chartName =? and sdv.projectid = ? and sdv.userid = ? and sdv.type = ? | 0 | 55 | 0 | 5 | 0 | 0.00 |
| SELECT um.UserID,um.EmailAddress,um.AccessID FROM usermgmt_master um,userdetails ud where um.UserID=2252 and um.UserID=ud.UserID and ud.UserStatus=0 | 0 | 50 | 0 | 5 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 6 , 10 , 17 , 20 , 40)) and sdprojectr0_.AccessValue=17 | 0 | 42 | 1 | 12 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09245237/INV/09/24/1' | 0 | 61 | 0 | 11 | 1 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787757 and Slno=knowledge_store.Slno)) | 0 | 4 | 11 | 43 | 21 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510242/INV/07/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787921' | 0 | 1 | 46 | 46 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786324 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 23 | 30 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593890,'SLA',"PopulateSMSInfo(593890,1,now())",now()) | 0 | 22 | 2 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1868994 | 0 | 16 | 2 | 38 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927772 | 0 | 16 | 2 | 37 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626806,'SLA',"PopulateSMSInfo(626806,68,now())",now()) | 0 | 21 | 2 | 18 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600424,'SLA',"PopulateSMSInfo(600424,75,now())",now()) | 0 | 15 | 3 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560900,'SLA',"PopulateSMSInfo(560900,1,now())",now()) | 0 | 23 | 2 | 11 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369470 | 0 | 14 | 3 | 39 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562584,'SLA',"PopulateSMSInfo(562584,4,now())",now()) | 0 | 16 | 2 | 25 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626645,'SLA',"PopulateSMSInfo(626645,1,now())",now()) | 0 | 21 | 2 | 14 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128218 | 0 | 15 | 3 | 39 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081554 | 0 | 22 | 2 | 32 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603942,'SLA',"PopulateSMSInfo(603942,22,now())",now()) | 0 | 15 | 3 | 14 | 4 | 0.00 |
| select ClassName , Name from sd_pre_post_actions where ID=11 | 0 | 34 | 1 | 19 | 3 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=2158 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 16 | 2 | 30 | 7 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03258496/INV/03/25/1 ' | 0 | 62 | 0 | 7 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04255389/INV/04/25/1 ' | 0 | 62 | 0 | 5 | 0 | 0.00 |
Select
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787397 And sm.ProjectID=1 limit 1 | 0 | 16 | 2 | 8 | 1 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787022 | 0 | 2 | 22 | 44 | 30 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243609/INV/12/24/1' | 0 | 61 | 0 | 20 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO012511811/INV/02/25/1' | 0 | 62 | 0 | 13 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254603/INV/01/25/1' | 0 | 62 | 0 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565120,'SLA',"PopulateSMSInfo(565120,41,now())",now()) | 0 | 6 | 7 | 38 | 14 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231456/INV/10/23/1' | 0 | 61 | 0 | 7 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787926' | 0 | 1 | 45 | 45 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593362,'SLA',"PopulateSMSInfo(593362,1,now())",now()) | 0 | 15 | 3 | 21 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211124 | 0 | 14 | 3 | 35 | 9 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1866334 | 0 | 16 | 2 | 36 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600210,'SLA',"PopulateSMSInfo(600210,78,now())",now()) | 0 | 15 | 3 | 28 | 6 | 0.00 |
| {call PopulateSMSInfo(636281,68,now())} | 0 | 15 | 3 | 34 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891272 | 0 | 16 | 2 | 36 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588170,'SLA',"PopulateSMSInfo(588170,1,now())",now()) | 0 | 15 | 3 | 29 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580168,'SLA',"PopulateSMSInfo(580168,72,now())",now()) | 0 | 15 | 3 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571844,'SLA',"PopulateSMSInfo(571844,82,now())",now()) | 0 | 22 | 2 | 15 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684274 | 0 | 15 | 3 | 25 | 7 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=784881 and Slno=knowledge_store.Slno)) | 0 | 34 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596032,'SLA',"PopulateSMSInfo(596032,73,now())",now()) | 0 | 15 | 3 | 27 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609002,'SLA',"PopulateSMSInfo(609002,41,now())",now()) | 0 | 15 | 3 | 30 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562026,'SLA',"PopulateSMSInfo(562026,78,now())",now()) | 0 | 16 | 2 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582344,'SLA',"PopulateSMSInfo(582344,9,now())",now()) | 0 | 15 | 3 | 27 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607882,'SLA',"PopulateSMSInfo(607882,76,now())",now()) | 0 | 22 | 2 | 22 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631803,'SLA',"PopulateSMSInfo(631803,41,now())",now()) | 0 | 21 | 2 | 7 | 2 | 0.00 |
| select sdstaterol0_.ParameterValue as col_0_0_ from sd_state_roles sdstaterol0_ where sdstaterol0_.Parameter=1 and sdstaterol0_.ProjectID=1 and sdstaterol0_.StateID=27 | 0 | 32 | 1 | 8 | 1 | 0.00 |
| select dashboardr0_.RepositoryId as col_0_0_, dashboardr0_.Attachment as col_1_0_ from dashboardrepository dashboardr0_ where dashboardr0_.RepositoryId=? | 0 | 60 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255569/INV/06/25/1' | 0 | 62 | 0 | 9 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251590/INV/06/25/1' | 0 | 62 | 0 | 9 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240181/INV/12/24/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258153/INV/07/25/1 ' | 0 | 62 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03259565/INV/03/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06259245/INV/06/25/1 ' | 0 | 62 | 0 | 16 | 2 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05253572/INV/05/25/1 ' | 0 | 62 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250421/INV/01/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786740 | 0 | 1 | 44 | 44 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='120201 -N4-MVB-Lucknow' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='787927' | 0 | 1 | 44 | 44 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('80732983','80735980','80735981','80735982','80735983','80735984','80735985','80735986','80735987','80735988','80735989','80735990','80735991','80735992','80735993','80735994','80735995','80735996','80735997','80735998','80735999','80736060','80736061','80736062','80736063','80736064','80736065','80736066','80736068','80736069') | 0 | 1 | 44 | 44 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588182,'SLA',"PopulateSMSInfo(588182,73,now())",now()) | 0 | 15 | 2 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597540,'SLA',"PopulateSMSInfo(597540,72,now())",now()) | 0 | 22 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569594,'SLA',"PopulateSMSInfo(569594,6,now())",now()) | 0 | 15 | 2 | 26 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591816,'SLA',"PopulateSMSInfo(591816,1,now())",now()) | 0 | 15 | 2 | 28 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618242,'SLA',"PopulateSMSInfo(618242,78,now())",now()) | 0 | 21 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600472,'SLA',"PopulateSMSInfo(600472,4,now())",now()) | 0 | 22 | 2 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104292 | 0 | 22 | 2 | 22 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590762,'SLA',"PopulateSMSInfo(590762,75,now())",now()) | 0 | 15 | 2 | 29 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583674,'SLA',"PopulateSMSInfo(583674,127,now())",now()) | 0 | 15 | 2 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566686,'SLA',"PopulateSMSInfo(566686,72,now())",now()) | 0 | 15 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606294,'SLA',"PopulateSMSInfo(606294,1,now())",now()) | 0 | 15 | 2 | 29 | 7 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816436 | 0 | 15 | 2 | 38 | 9 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 784962 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 22 | 29 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605138,'SLA',"PopulateSMSInfo(605138,73,now())",now()) | 0 | 22 | 2 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628793,'SLA',"PopulateSMSInfo(628793,9,now())",now()) | 0 | 14 | 3 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567362,'SLA',"PopulateSMSInfo(567362,48,now())",now()) | 0 | 22 | 2 | 12 | 2 | 0.00 |
| {call PopulateSMSInfo(626806,68,now())} | 0 | 14 | 3 | 35 | 9 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786647 | 0 | 42 | 1 | 10 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05255550/INV/05/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244436/INV/12/24/1' | 0 | 61 | 0 | 9 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08235092/INV/08/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06230519/INV/06/23/1' | 0 | 61 | 0 | 12 | 1 | 0.00 |
| {call PopulateSMSInfo(628367,78,now())} | 0 | 13 | 3 | 33 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603998,'SLA',"PopulateSMSInfo(603998,41,now())",now()) | 0 | 22 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583490,'SLA',"PopulateSMSInfo(583490,72,now())",now()) | 0 | 22 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604094,'SLA',"PopulateSMSInfo(604094,68,now())",now()) | 0 | 15 | 2 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622938,'SLA',"PopulateSMSInfo(622938,78,now())",now()) | 0 | 21 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600992,'SLA',"PopulateSMSInfo(600992,1,now())",now()) | 0 | 15 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632140,'SLA',"PopulateSMSInfo(632140,6,now())",now()) | 0 | 14 | 3 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603046,'SLA',"PopulateSMSInfo(603046,6,now())",now()) | 0 | 22 | 1 | 18 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902812 | 0 | 15 | 2 | 33 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623030,'SLA',"PopulateSMSInfo(623030,107,now())",now()) | 0 | 14 | 3 | 19 | 4 | 0.00 |
| {call PopulateSMSInfo(580282,75,now())} | 0 | 15 | 2 | 32 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576328,'SLA',"PopulateSMSInfo(576328,1,now())",now()) | 0 | 15 | 2 | 20 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578680,'SLA',"PopulateSMSInfo(578680,70,now())",now()) | 0 | 15 | 2 | 12 | 3 | 0.00 |
| {call PopulateSMSInfo(626260,73,now())} | 0 | 14 | 3 | 31 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558230,'SLA',"PopulateSMSInfo(558230,72,now())",now()) | 0 | 16 | 2 | 21 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081542 | 0 | 22 | 1 | 26 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616082,'SLA',"PopulateSMSInfo(616082,72,now())",now()) | 0 | 15 | 2 | 12 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02255292/INV/02/25/1 ' | 0 | 62 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231766/INV/10/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07240506/INV/07/24/1' | 0 | 61 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256861/INV/03/25/1' | 0 | 62 | 0 | 5 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=666727 and Slno=knowledge_store.Slno)) | 0 | 42 | 1 | 9 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08235898/INV/08/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07256082/INV/07/25/1 ' | 0 | 62 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06256210/INV/07/25/1' | 0 | 62 | 0 | 8 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122411171/INV/01/25/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787586'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='787586')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='787586' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 42 | 42 | 0 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786686'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786686')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786686' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 42 | 42 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236706/INV/10/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=784794 and Slno=knowledge_store.Slno)) | 0 | 14 | 3 | 27 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628157,'SLA',"PopulateSMSInfo(628157,78,now())",now()) | 0 | 21 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633529,'SLA',"PopulateSMSInfo(633529,5,now())",now()) | 0 | 18 | 2 | 11 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590350,'SLA',"PopulateSMSInfo(590350,41,now())",now()) | 0 | 22 | 1 | 10 | 2 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786540'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786540')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786540' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 42 | 42 | 0 | 0.00 |
| {call PopulateSMSInfo(605346,1,now())} | 0 | 15 | 2 | 31 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667263,'SLA',"PopulateSMSInfo(667263,14,now())",now()) | 0 | 4 | 10 | 39 | 19 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=76) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 4 | 10 | 29 | 12 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629595,'SLA',"PopulateSMSInfo(629595,4,now())",now()) | 0 | 14 | 3 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572580,'SLA',"PopulateSMSInfo(572580,4,now())",now()) | 0 | 15 | 2 | 22 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179806 | 0 | 15 | 2 | 33 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619624,'SLA',"PopulateSMSInfo(619624,72,now())",now()) | 0 | 14 | 3 | 22 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09235156/INV/09/23/1' | 0 | 61 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06234120/INV/06/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08237527/INV/09/23/1' | 0 | 61 | 0 | 13 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11235899/INV/11/23/1' | 0 | 61 | 0 | 8 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08233818/INV/08/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01253162/INV/01/25/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252239/INV/01/25/1' | 0 | 62 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11220468/INV/11/22/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398685','11001398685','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:25\.347','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 41 | 41 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240029/INV/12/24/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255031/INV/07/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04251541/INV/04/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05253772/INV/05/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05257817/INV/05/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786625'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='786625')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='786625' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 41 | 41 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07230659/INV/07/23/1' | 0 | 61 | 0 | 15 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07237294/INV/07/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787002 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 20 | 28 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590780,'SLA',"PopulateSMSInfo(590780,50,now())",now()) | 0 | 15 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567516,'SLA',"PopulateSMSInfo(567516,41,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627401,'SLA',"PopulateSMSInfo(627401,73,now())",now()) | 0 | 14 | 2 | 24 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602318,'SLA',"PopulateSMSInfo(602318,73,now())",now()) | 0 | 15 | 2 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598076,'SLA',"PopulateSMSInfo(598076,4,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619828,'SLA',"PopulateSMSInfo(619828,22,now())",now()) | 0 | 14 | 2 | 15 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804400 | 0 | 15 | 2 | 35 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620530,'SLA',"PopulateSMSInfo(620530,1,now())",now()) | 0 | 14 | 2 | 20 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616118,'SLA',"PopulateSMSInfo(616118,75,now())",now()) | 0 | 15 | 2 | 15 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631239,'SLA',"PopulateSMSInfo(631239,5,now())",now()) | 0 | 14 | 2 | 11 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565054,'SLA',"PopulateSMSInfo(565054,48,now())",now()) | 0 | 16 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596806,'SLA',"PopulateSMSInfo(596806,70,now())",now()) | 0 | 15 | 2 | 27 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598326,'SLA',"PopulateSMSInfo(598326,41,now())",now()) | 0 | 22 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558098,'SLA',"PopulateSMSInfo(558098,78,now())",now()) | 0 | 16 | 2 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582488,'SLA',"PopulateSMSInfo(582488,22,now())",now()) | 0 | 15 | 2 | 22 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745694 | 0 | 15 | 2 | 30 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579156,'SLA',"PopulateSMSInfo(579156,41,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07258021/INV/07/25/1 ' | 0 | 62 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236265/INV/10/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09236783/INV/09/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04242696/INV/04/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787182 and Slno=knowledge_store.Slno)) | 0 | 6 | 6 | 35 | 13 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787283'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='787283')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787283' | 0 | 1 | 40 | 40 | 0 | 0.00 |
Select
If(sap.Data='RAW CARD LOCATION',
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787019'),
(Select If(ad1.AssetValue=sap1.Data,'Yes', 'No') from AssetMaster am
Inner Join AssetDetails ad on ad.AssetID=am.AssetID
Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID
Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue
Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=67 And sap2.ProblemID='787019')
) As 'attribute7'
From Sd_ServicereqMaster sm
Inner Join sd_servicereq_additionalparams sap on sap.ProblemID=sm.ProblemID
Inner Join sd_servicereq_additionalparams sap1 on sap1.ProblemID=sm.ProblemID
Where sm.ProblemID='787019' And sap.FieldID=132 And sap1.FieldID=108 | 0 | 1 | 40 | 40 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590696,'SLA',"PopulateSMSInfo(590696,78,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213788 | 0 | 21 | 1 | 29 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563718,'SLA',"PopulateSMSInfo(563718,70,now())",now()) | 0 | 16 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618108,'SLA',"PopulateSMSInfo(618108,70,now())",now()) | 0 | 14 | 2 | 27 | 6 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2256 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2256) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785403 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 3 | 13 | 24 | 10 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235112 | 0 | 14 | 2 | 32 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502619 | 0 | 13 | 3 | 31 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604148,'SLA',"PopulateSMSInfo(604148,1,now())",now()) | 0 | 15 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609126,'SLA',"PopulateSMSInfo(609126,70,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565178,'SLA',"PopulateSMSInfo(565178,73,now())",now()) | 0 | 16 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620320,'SLA',"PopulateSMSInfo(620320,70,now())",now()) | 0 | 21 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588308,'SLA',"PopulateSMSInfo(588308,48,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571230,'SLA',"PopulateSMSInfo(571230,76,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615690,'SLA',"PopulateSMSInfo(615690,48,now())",now()) | 0 | 15 | 2 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628934,'SLA',"PopulateSMSInfo(628934,14,now())",now()) | 0 | 14 | 2 | 9 | 2 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780632 | 0 | 3 | 13 | 39 | 22 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598298,'SLA',"PopulateSMSInfo(598298,5,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| {call PopulateSMSInfo(628021,70,now())} | 0 | 14 | 2 | 18 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579812,'SLA',"PopulateSMSInfo(579812,1,now())",now()) | 0 | 15 | 2 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615814,'SLA',"PopulateSMSInfo(615814,41,now())",now()) | 0 | 15 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600418,'SLA',"PopulateSMSInfo(600418,81,now())",now()) | 0 | 15 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601578,'SLA',"PopulateSMSInfo(601578,72,now())",now()) | 0 | 15 | 2 | 24 | 5 | 0.00 |
| {call PopulateSMSInfo(601998,1,now())} | 0 | 15 | 2 | 31 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594986,'SLA',"PopulateSMSInfo(594986,1,now())",now()) | 0 | 15 | 2 | 23 | 5 | 0.00 |
| {call PopulateSMSInfo(599706,72,now())} | 0 | 22 | 1 | 24 | 5 | 0.00 |
| select sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 | 0 | 83 | 0 | 2 | 0 | 0.00 |
| select sduipdetai0_.DetailsID as DetailsI1_287_, sduipdetai0_.parameterID as paramete2_287_, sduipdetai0_.parameterValue as paramete3_287_, sduipdetai0_.ID as ID4_287_ from sd_uip_details sduipdetai0_ where sduipdetai0_.ID=? | 0 | 33 | 1 | 7 | 1 | 0.00 |
| SELECT FullName FROM usermgmt_master where UserID=74 | 0 | 21 | 1 | 17 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03252820/INV/03/25/1' | 0 | 62 | 0 | 6 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12246020/INV/12/24/1 ' | 0 | 61 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10235976/INV/10/23/1' | 0 | 61 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256169/INV/05/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787273 and Slno=knowledge_store.Slno)) | 0 | 20 | 1 | 13 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-BR03250025/INV/03/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062511024/INV/07/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08253759/INV/08/25/1 ' | 0 | 62 | 0 | 6 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08250685/INV/08/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06252440/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02254433/INV/02/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04250861/INV/04/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630878,'SLA',"PopulateSMSInfo(630878,6,now())",now()) | 0 | 21 | 1 | 6 | 1 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:57\:19\.63',
`merchant_id`='158677594',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Kumar',
`location`='158677594'
WHERE `KIT_number`='80539692' | 0 | 1 | 39 | 39 | 0 | 0.00 |
| {call PopulateSMSInfo(570872,4,now())} | 0 | 15 | 2 | 28 | 7 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891252 | 0 | 16 | 2 | 31 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597366,'SLA',"PopulateSMSInfo(597366,14,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569750,'SLA',"PopulateSMSInfo(569750,4,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631024,'SLA',"PopulateSMSInfo(631024,1,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627826,'SLA',"PopulateSMSInfo(627826,1,now())",now()) | 0 | 21 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619906,'SLA',"PopulateSMSInfo(619906,48,now())",now()) | 0 | 21 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624804,'SLA',"PopulateSMSInfo(624804,48,now())",now()) | 0 | 21 | 1 | 7 | 2 | 0.00 |
| {call PopulateSMSInfo(629850,14,now())} | 0 | 21 | 1 | 23 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593208,'SLA',"PopulateSMSInfo(593208,1,now())",now()) | 0 | 15 | 2 | 20 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584754,'SLA',"PopulateSMSInfo(584754,76,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618116,'SLA',"PopulateSMSInfo(618116,73,now())",now()) | 0 | 21 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(582590,48,now())} | 0 | 15 | 2 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629289,'SLA',"PopulateSMSInfo(629289,1,now())",now()) | 0 | 21 | 1 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202604 | 0 | 15 | 2 | 24 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583146,'SLA',"PopulateSMSInfo(583146,4,now())",now()) | 0 | 15 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601216,'SLA',"PopulateSMSInfo(601216,73,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| {call PopulateSMSInfo(614104,72,now())} | 0 | 15 | 2 | 24 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632233,'SLA',"PopulateSMSInfo(632233,76,now())",now()) | 0 | 21 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(622648,5,now())} | 0 | 14 | 2 | 28 | 7 | 0.00 |
| {call PopulateSMSInfo(586646,48,now())} | 0 | 22 | 1 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580802,'SLA',"PopulateSMSInfo(580802,4,now())",now()) | 0 | 22 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(620394,1,now())} | 0 | 21 | 1 | 23 | 4 | 0.00 |
| {call PopulateSMSInfo(622084,41,now())} | 0 | 21 | 1 | 27 | 5 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03251962/INV/03/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03254572/INV/03/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10241503/INV/10/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04251451/INV/04/25/1' | 0 | 62 | 0 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240429/INV/12/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04240729/INV/04/24/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236042/INV/10/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254049/INV/06/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243871/INV/12/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254545/INV/08/25/1 ' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07251375/INV/07/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05250324/INV/05/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03256010/INV/03/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08232619/INV/08/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
Select
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787386 And sm.ProjectID=1 limit 1 | 0 | 11 | 3 | 8 | 2 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787339'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='787339')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787339' | 0 | 1 | 38 | 38 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11247834/INV/11/24/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255209/INV/06/25/1 ' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05259912/INV/05/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='785882'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='785882')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='785882' | 0 | 1 | 38 | 38 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254339/INV/06/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559332,'SLA',"PopulateSMSInfo(559332,72,now())",now()) | 0 | 23 | 1 | 5 | 1 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786510'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='786510')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786510' | 0 | 1 | 38 | 38 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696290 | 0 | 22 | 1 | 27 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021486 | 0 | 16 | 2 | 30 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566186,'SLA',"PopulateSMSInfo(566186,48,now())",now()) | 0 | 22 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598340,'SLA',"PopulateSMSInfo(598340,73,now())",now()) | 0 | 22 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593208,'SLA',"PopulateSMSInfo(593208,5,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601858,'SLA',"PopulateSMSInfo(601858,136,now())",now()) | 0 | 22 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560002,'SLA',"PopulateSMSInfo(560002,1,now())",now()) | 0 | 16 | 2 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614054,'SLA',"PopulateSMSInfo(614054,70,now())",now()) | 0 | 15 | 2 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645294,'SLA',"PopulateSMSInfo(645294,4,now())",now()) | 0 | 8 | 4 | 29 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584860,'SLA',"PopulateSMSInfo(584860,1,now())",now()) | 0 | 15 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564334,'SLA',"PopulateSMSInfo(564334,78,now())",now()) | 0 | 23 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (547984,'SLA',"PopulateSMSInfo(547984,52,now())",now()) | 0 | 16 | 2 | 7 | 2 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=781417 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 19 | 34 | 21 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586028,'SLA',"PopulateSMSInfo(586028,70,now())",now()) | 0 | 15 | 2 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575176,'SLA',"PopulateSMSInfo(575176,82,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577902,'SLA',"PopulateSMSInfo(577902,78,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581598,'SLA',"PopulateSMSInfo(581598,14,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578532,'SLA',"PopulateSMSInfo(578532,72,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571888,'SLA',"PopulateSMSInfo(571888,41,now())",now()) | 0 | 15 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628791,'SLA',"PopulateSMSInfo(628791,1,now())",now()) | 0 | 14 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (550896,'SLA',"PopulateSMSInfo(550896,75,now())",now()) | 0 | 16 | 2 | 9 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104268 | 0 | 22 | 1 | 20 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619078,'SLA',"PopulateSMSInfo(619078,1,now())",now()) | 0 | 14 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613860,'SLA',"PopulateSMSInfo(613860,75,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01258171/INV/01/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03259264/INV/03/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510845/INV/07/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10230677/INV/10/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07259651/INV/07/25/1 ' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01256763/INV/01/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12242345/INV/12/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256352/INV/05/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07242470/INV/07/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251293/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510351/INV/03/25/1 ' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252085/INV/05/25/1 ' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247704/INV/12/24/1 ' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07238414/INV/08/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781242 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 18 | 21 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03257400/INV/03/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787432 | 0 | 47 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595102,'SLA',"PopulateSMSInfo(595102,14,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562328,'SLA',"PopulateSMSInfo(562328,73,now())",now()) | 0 | 16 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583836,'SLA',"PopulateSMSInfo(583836,73,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629972,'SLA',"PopulateSMSInfo(629972,1,now())",now()) | 0 | 14 | 2 | 11 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1866314 | 0 | 16 | 2 | 28 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630284,'SLA',"PopulateSMSInfo(630284,1,now())",now()) | 0 | 14 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637380,'SLA',"PopulateSMSInfo(637380,9,now())",now()) | 0 | 14 | 2 | 25 | 6 | 0.00 |
| {call PopulateSMSInfo(558194,1,now())} | 0 | 16 | 2 | 25 | 6 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787383 | 0 | 24 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566786,'SLA',"PopulateSMSInfo(566786,1,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606220,'SLA',"PopulateSMSInfo(606220,48,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619116,'SLA',"PopulateSMSInfo(619116,41,now())",now()) | 0 | 14 | 2 | 12 | 3 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=766771 and Slno=knowledge_store.Slno)) | 0 | 36 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558802,'SLA',"PopulateSMSInfo(558802,4,now())",now()) | 0 | 16 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586162,'SLA',"PopulateSMSInfo(586162,78,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583876,'SLA',"PopulateSMSInfo(583876,14,now())",now()) | 0 | 15 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596320,'SLA',"PopulateSMSInfo(596320,1,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672278 | 0 | 16 | 2 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617228,'SLA',"PopulateSMSInfo(617228,78,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602784,'SLA',"PopulateSMSInfo(602784,76,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580264,'SLA',"PopulateSMSInfo(580264,73,now())",now()) | 0 | 15 | 2 | 21 | 5 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787467 | 0 | 39 | 0 | 10 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04256733/INV/04/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11243393/INV/11/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08246521/INV/08/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250397/INV/06/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03257935/INV/03/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236747/INV/11/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO052510415/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11223648/INV/11/22/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06251773/INV/06/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06254284/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09230195/INV/09/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08236880/INV/09/23/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11233836/INV/11/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='787437'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='787437')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787437' | 0 | 1 | 36 | 36 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01254544/INV/01/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
select iF(Data = "RAW Card Location",
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=147 And sap2.FieldID=157 And sap2.ProblemID='786819'),
(Select ad1.AssetValue As 'attribute8' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner join sd_servicereq_additionalparams sap2 on sap2.data=ad.AssetValue Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=169 And sap2.FieldID=157 And sap2.ProblemID='786819')) As 'attribute8' from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786819' | 0 | 1 | 36 | 36 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251216/INV/08/25/1 ' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252886/INV/05/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582304,'SLA',"PopulateSMSInfo(582304,68,now())",now()) | 0 | 5 | 7 | 32 | 13 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02254126/INV/02/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786717 | 0 | 30 | 1 | 6 | 1 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786711 | 0 | 45 | 0 | 2 | 0 | 0.00 |
SELECT k.sapphire_child_reqid AS attribute6, convert((Select Count(distinct kt.Kit_Number) From Kit_Details kt Where kt.Sapphire_Child_ReqID=k.Sapphire_Child_ReqID ), CHAR) AS attribute7, convert(Sum(If(ACK_Status_API=0,1,0)),CHAR) AS attribute8 FROM `kit_details` k WHERE k.`Merchant_ID` ='127125211' AND k.`Sapphire_Child_ReqID` IS NOT NULL and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Dispatched','Delivered') Group By sapphire_child_reqid
| 0 | 4 | 9 | 21 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614002,'SLA',"PopulateSMSInfo(614002,73,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(580470,73,now())} | 0 | 15 | 2 | 24 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601026,'SLA',"PopulateSMSInfo(601026,82,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584632,'SLA',"PopulateSMSInfo(584632,1,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579140,'SLA',"PopulateSMSInfo(579140,73,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616312,'SLA',"PopulateSMSInfo(616312,82,now())",now()) | 0 | 15 | 2 | 16 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155850 | 0 | 15 | 2 | 28 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625150,'SLA',"PopulateSMSInfo(625150,22,now())",now()) | 0 | 14 | 2 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608312,'SLA',"PopulateSMSInfo(608312,75,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613466,'SLA',"PopulateSMSInfo(613466,22,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626283,'SLA',"PopulateSMSInfo(626283,68,now())",now()) | 0 | 21 | 1 | 13 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616148,'SLA',"PopulateSMSInfo(616148,75,now())",now()) | 0 | 15 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610840,'SLA',"PopulateSMSInfo(610840,4,now())",now()) | 0 | 15 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579878,'SLA',"PopulateSMSInfo(579878,73,now())",now()) | 0 | 15 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627969,'SLA',"PopulateSMSInfo(627969,1,now())",now()) | 0 | 21 | 1 | 4 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252583/INV/01/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO072510160/INV/07/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03253990/INV/03/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11231235/INV/11/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10244672/INV/10/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01253185/INV/01/25/1 ' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07240441/INV/07/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04250832/INV/04/25/1 ' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10236135/INV/10/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01250875/INV/01/25/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06250991/INV/06/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO062510935/INV/07/25/1' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603424,'SLA',"PopulateSMSInfo(603424,9,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568784,'SLA',"PopulateSMSInfo(568784,4,now())",now()) | 0 | 15 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565650,'SLA',"PopulateSMSInfo(565650,73,now())",now()) | 0 | 22 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602100,'SLA',"PopulateSMSInfo(602100,9,now())",now()) | 0 | 15 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598804,'SLA',"PopulateSMSInfo(598804,72,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608996,'SLA',"PopulateSMSInfo(608996,22,now())",now()) | 0 | 15 | 2 | 20 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608658,'SLA',"PopulateSMSInfo(608658,9,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602176,'SLA',"PopulateSMSInfo(602176,22,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629274,'SLA',"PopulateSMSInfo(629274,73,now())",now()) | 0 | 14 | 2 | 16 | 3 | 0.00 |
| {call PopulateSMSInfo(616368,68,now())} | 0 | 22 | 1 | 21 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625176,'SLA',"PopulateSMSInfo(625176,41,now())",now()) | 0 | 14 | 2 | 17 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854332 | 0 | 16 | 2 | 26 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632287,'SLA',"PopulateSMSInfo(632287,82,now())",now()) | 0 | 14 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625990,'SLA',"PopulateSMSInfo(625990,1,now())",now()) | 0 | 14 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617324,'SLA',"PopulateSMSInfo(617324,75,now())",now()) | 0 | 14 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583002,'SLA',"PopulateSMSInfo(583002,76,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589188,'SLA',"PopulateSMSInfo(589188,72,now())",now()) | 0 | 15 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572646,'SLA',"PopulateSMSInfo(572646,5,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574864,'SLA',"PopulateSMSInfo(574864,1,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611848,'SLA',"PopulateSMSInfo(611848,41,now())",now()) | 0 | 15 | 2 | 15 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853432 | 0 | 22 | 1 | 23 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606624,'SLA',"PopulateSMSInfo(606624,75,now())",now()) | 0 | 15 | 2 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616136,'SLA',"PopulateSMSInfo(616136,5,now())",now()) | 0 | 22 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618478,'SLA',"PopulateSMSInfo(618478,72,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (545810,'SLA',"PopulateSMSInfo(545810,106,now())",now()) | 0 | 16 | 2 | 16 | 3 | 0.00 |
| call Fino_GRN_Number_Generation(786941,108,284); -- Query should return value | 0 | 1 | 35 | 35 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563408,'SLA',"PopulateSMSInfo(563408,72,now())",now()) | 0 | 23 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627305,'SLA',"PopulateSMSInfo(627305,76,now())",now()) | 0 | 14 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590356,'SLA',"PopulateSMSInfo(590356,76,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565060,'SLA',"PopulateSMSInfo(565060,73,now())",now()) | 0 | 16 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578644,'SLA',"PopulateSMSInfo(578644,41,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| select sdservicer0_.Data as col_0_0_ from sd_servicereq_additionalparams sdservicer0_ where sdservicer0_.InstanceID=0 and sdservicer0_.FIELDID=? and sdservicer0_.ProblemID=? | 0 | 41 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06252801/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07259795/INV/07/25/1' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02256907/INV/02/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11242318/INV/11/24/1' | 0 | 61 | 0 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11244995/INV/11/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252397/INV/01/25/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select br.siteid from bsmrolebasedsystem_info br inner join resourcepollermapping rpm on br.siteid =rpm.siteid and br.systemid = rpm.resourceid inner join businessservicemaster bsm on rpm.siteid = bsm.siteid and rpm.resourceid = bsm.resourceid inner join sla_master sm on bsm.siteid = sm.siteid and bsm.ruleid = sm.bsmRuleID where br.custompoller=1 and br.rootid = 0 and br.userid = ? limit 1 | 0 | 8 | 4 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03243662/INV/03/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06258312/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254249/INV/08/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07257360/INV/07/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06255012/INV/06/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583888,'SLA',"PopulateSMSInfo(583888,6,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613678,'SLA',"PopulateSMSInfo(613678,14,now())",now()) | 0 | 15 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633406,'SLA',"PopulateSMSInfo(633406,27,now())",now()) | 0 | 18 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622842,'SLA',"PopulateSMSInfo(622842,75,now())",now()) | 0 | 14 | 2 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603266,'SLA',"PopulateSMSInfo(603266,72,now())",now()) | 0 | 22 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618880,'SLA',"PopulateSMSInfo(618880,1,now())",now()) | 0 | 14 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606440,'SLA',"PopulateSMSInfo(606440,78,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591548,'SLA',"PopulateSMSInfo(591548,48,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606182,'SLA',"PopulateSMSInfo(606182,73,now())",now()) | 0 | 22 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626425,'SLA',"PopulateSMSInfo(626425,4,now())",now()) | 0 | 14 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567376,'SLA',"PopulateSMSInfo(567376,6,now())",now()) | 0 | 22 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574980,'SLA',"PopulateSMSInfo(574980,78,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597716,'SLA',"PopulateSMSInfo(597716,1,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631905,'SLA',"PopulateSMSInfo(631905,73,now())",now()) | 0 | 14 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602724,'SLA',"PopulateSMSInfo(602724,72,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621356,'SLA',"PopulateSMSInfo(621356,73,now())",now()) | 0 | 14 | 2 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598296,'SLA',"PopulateSMSInfo(598296,73,now())",now()) | 0 | 15 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629231,'SLA',"PopulateSMSInfo(629231,1,now())",now()) | 0 | 21 | 1 | 6 | 1 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786634,1,25); -- Query should return value | 0 | 1 | 34 | 34 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621120,'SLA',"PopulateSMSInfo(621120,75,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583120,'SLA',"PopulateSMSInfo(583120,70,now())",now()) | 0 | 22 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615062,'SLA',"PopulateSMSInfo(615062,41,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580844,'SLA',"PopulateSMSInfo(580844,22,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178928 | 0 | 14 | 2 | 26 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630890,'SLA',"PopulateSMSInfo(630890,4,now())",now()) | 0 | 21 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599096,'SLA',"PopulateSMSInfo(599096,78,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| {call PopulateSMSInfo(612156,82,now())} | 0 | 15 | 2 | 23 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595980,'SLA',"PopulateSMSInfo(595980,82,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(607356,70,now())} | 0 | 15 | 2 | 30 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615916,'SLA',"PopulateSMSInfo(615916,73,now())",now()) | 0 | 15 | 2 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624198,'SLA',"PopulateSMSInfo(624198,1,now())",now()) | 0 | 21 | 1 | 7 | 1 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=2270 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 46 | 0 | 2 | 0 | 0.00 |
| select sdpreposta0_.MasterID as MasterID4_223_0_, sdpreposta0_.ID as ID1_224_0_, sdpreposta0_.ID as ID1_224_1_, sdpreposta0_.CategoryID as Category2_224_1_, sdpreposta0_.CategoryValue as Category3_224_1_, sdpreposta0_.MasterID as MasterID4_224_1_ from sd_pre_post_actions_details sdpreposta0_ where sdpreposta0_.MasterID=? | 0 | 39 | 0 | 7 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10245919/INV/10/24/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO122411252/INV/01/25/1 ' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08241825/INV/08/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07250083/INV/07/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10231340/INV/10/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO032510862/INV/04/25/1 ' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09245192/INV/09/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10234729/INV/10/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| call Fino_GRN_Number_Generation(786930,108,284); -- Query should return value | 0 | 1 | 33 | 33 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07226842/INV/11/22/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786361,1,25); -- Query should return value | 0 | 1 | 33 | 33 | 0 | 0.00 |
| {call PopulateSMSInfo(603956,73,now())} | 0 | 15 | 2 | 18 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237736 | 0 | 14 | 2 | 27 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628650,'SLA',"PopulateSMSInfo(628650,9,now())",now()) | 0 | 14 | 2 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605480,'SLA',"PopulateSMSInfo(605480,82,now())",now()) | 0 | 15 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582714,'SLA',"PopulateSMSInfo(582714,1,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627382,'SLA',"PopulateSMSInfo(627382,1,now())",now()) | 0 | 14 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563372,'SLA',"PopulateSMSInfo(563372,73,now())",now()) | 0 | 16 | 2 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575840,'SLA',"PopulateSMSInfo(575840,82,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610608,'SLA',"PopulateSMSInfo(610608,9,now())",now()) | 0 | 15 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629368,'SLA',"PopulateSMSInfo(629368,6,now())",now()) | 0 | 14 | 2 | 7 | 2 | 0.00 |
| {call PopulateSMSInfo(599372,68,now())} | 0 | 22 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628407,'SLA',"PopulateSMSInfo(628407,72,now())",now()) | 0 | 21 | 1 | 11 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056520 | 0 | 22 | 1 | 20 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632258,'SLA',"PopulateSMSInfo(632258,14,now())",now()) | 0 | 14 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593058,'SLA',"PopulateSMSInfo(593058,6,now())",now()) | 0 | 15 | 2 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627090,'SLA',"PopulateSMSInfo(627090,4,now())",now()) | 0 | 14 | 2 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558968,'SLA',"PopulateSMSInfo(558968,72,now())",now()) | 0 | 16 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565236,'SLA',"PopulateSMSInfo(565236,5,now())",now()) | 0 | 16 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627733,'SLA',"PopulateSMSInfo(627733,72,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620672,'SLA',"PopulateSMSInfo(620672,22,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603880,'SLA',"PopulateSMSInfo(603880,41,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597572,'SLA',"PopulateSMSInfo(597572,1,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584256,'SLA',"PopulateSMSInfo(584256,6,now())",now()) | 0 | 15 | 2 | 18 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477227 | 0 | 14 | 2 | 28 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613328,'SLA',"PopulateSMSInfo(613328,75,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603378,'SLA',"PopulateSMSInfo(603378,41,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610724,'SLA',"PopulateSMSInfo(610724,48,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628991,'SLA',"PopulateSMSInfo(628991,73,now())",now()) | 0 | 14 | 2 | 18 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696210 | 0 | 22 | 1 | 21 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595506,'SLA',"PopulateSMSInfo(595506,41,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619828,'SLA',"PopulateSMSInfo(619828,4,now())",now()) | 0 | 21 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628037,'SLA',"PopulateSMSInfo(628037,1,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599108,'SLA',"PopulateSMSInfo(599108,1,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612868,'SLA',"PopulateSMSInfo(612868,72,now())",now()) | 0 | 15 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590270,'SLA',"PopulateSMSInfo(590270,6,now())",now()) | 0 | 22 | 1 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597038,'SLA',"PopulateSMSInfo(597038,72,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(592078,72,now())} | 0 | 22 | 1 | 19 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612248,'SLA',"PopulateSMSInfo(612248,72,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786427 and Slno=knowledge_store.Slno)) | 0 | 10 | 3 | 25 | 7 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles sdprojectr0_ cross join sd_project_roles_details sdprojectr1_ where sdprojectr1_.UserID=74 and sdprojectr1_.ProjectRoleID=sdprojectr0_.ProjectRoleID and sdprojectr0_.ProjectID=1 | 0 | 19 | 1 | 21 | 4 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252829/INV/05/25/1 ' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05254178/INV/05/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247244/INV/12/24/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO06237743/INV/07/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO09232049/INV/09/23/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05258728/INV/05/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 778605 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 16 | 17 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01255850/INV/01/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04253328/INV/04/25/2' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786320 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 16 | 17 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03251243/INV/03/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621554,'SLA',"PopulateSMSInfo(621554,1,now())",now()) | 0 | 13 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560146,'SLA',"PopulateSMSInfo(560146,70,now())",now()) | 0 | 16 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559076,'SLA',"PopulateSMSInfo(559076,1,now())",now()) | 0 | 16 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629473,'SLA',"PopulateSMSInfo(629473,73,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593736,'SLA',"PopulateSMSInfo(593736,72,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637226,'SLA',"PopulateSMSInfo(637226,9,now())",now()) | 0 | 14 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627234,'SLA',"PopulateSMSInfo(627234,4,now())",now()) | 0 | 14 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589188,'SLA',"PopulateSMSInfo(589188,76,now())",now()) | 0 | 15 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592696,'SLA',"PopulateSMSInfo(592696,1,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625392,'SLA',"PopulateSMSInfo(625392,1,now())",now()) | 0 | 21 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614970,'SLA',"PopulateSMSInfo(614970,78,now())",now()) | 0 | 15 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572378,'SLA',"PopulateSMSInfo(572378,48,now())",now()) | 0 | 22 | 1 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634858,'SLA',"PopulateSMSInfo(634858,76,now())",now()) | 0 | 16 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603384,'SLA',"PopulateSMSInfo(603384,70,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615016,'SLA',"PopulateSMSInfo(615016,75,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603386,'SLA',"PopulateSMSInfo(603386,48,now())",now()) | 0 | 15 | 2 | 13 | 3 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 786327 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 16 | 18 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624552,'SLA',"PopulateSMSInfo(624552,72,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(618322,75,now())} | 0 | 14 | 2 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620288,'SLA',"PopulateSMSInfo(620288,1,now())",now()) | 0 | 14 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592472,'SLA',"PopulateSMSInfo(592472,72,now())",now()) | 0 | 15 | 2 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621262,'SLA',"PopulateSMSInfo(621262,48,now())",now()) | 0 | 14 | 2 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602348,'SLA',"PopulateSMSInfo(602348,73,now())",now()) | 0 | 15 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577430,'SLA',"PopulateSMSInfo(577430,76,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620230,'SLA',"PopulateSMSInfo(620230,1,now())",now()) | 0 | 14 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574564,'SLA',"PopulateSMSInfo(574564,1,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559244,'SLA',"PopulateSMSInfo(559244,78,now())",now()) | 0 | 16 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625092,'SLA',"PopulateSMSInfo(625092,1,now())",now()) | 0 | 14 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620224,'SLA',"PopulateSMSInfo(620224,73,now())",now()) | 0 | 14 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612396,'SLA',"PopulateSMSInfo(612396,70,now())",now()) | 0 | 15 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598968,'SLA',"PopulateSMSInfo(598968,1,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564510,'SLA',"PopulateSMSInfo(564510,1,now())",now()) | 0 | 16 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587020,'SLA',"PopulateSMSInfo(587020,73,now())",now()) | 0 | 15 | 2 | 8 | 1 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786859,1,25); -- Query should return value | 0 | 1 | 32 | 32 | 0 | 0.00 |
| {call PopulateSMSInfo(600638,48,now())} | 0 | 15 | 2 | 20 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640779,'SLA',"PopulateSMSInfo(640779,48,now())",now()) | 0 | 13 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597658,'SLA',"PopulateSMSInfo(597658,72,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558378,'SLA',"PopulateSMSInfo(558378,76,now())",now()) | 0 | 16 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620868,'SLA',"PopulateSMSInfo(620868,48,now())",now()) | 0 | 14 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600166,'SLA',"PopulateSMSInfo(600166,1,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599036,'SLA',"PopulateSMSInfo(599036,1,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615696,'SLA',"PopulateSMSInfo(615696,5,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO04240610/INV/04/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12244253/INV/12/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240730/INV/12/24/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO02257650/INV/02/25/1 ' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12238137/INV/01/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12247467/INV/12/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07230256/INV/07/23/1' | 0 | 61 | 0 | 3 | 0 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787599,1,25); -- Query should return value | 0 | 1 | 31 | 31 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05256227/INV/05/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO10243163/INV/10/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| Select ifnull((SELECT LocationName FROM servicedesklocationmaster sl, sd_servicereqmaster sd where sl.LocationID=sd.LocationID and sd.problemID=787999),''),ifnull((SELECT departmentname FROM departmentmaster dm, sd_servicereqmaster sd where dm.DepartmentID=sd.DepartmentID and sd.problemID=787999),''),ifnull((SELECT FilterName FROM sd_sourcefilter ss,sd_servicereqmaster sd where ss.sourceFilterId=sd.SubmittedThrough and ss.sourceFilterStatus=0 and sd.problemID=787999 and ss.projectid=1),''),ifnull((SELECT am.AssetNumber FROM assetmaster am, sd_servicereqmaster sd where am.AssetID=sd.AssetNumber and sd.problemID=787999),''),title,probDescription,ccMailId,contactNumber,ifnull((SELECT CategoryName FROM sd_categorymaster sc,sd_servicereqmaster sd where sc.CategoryID=sd.Category and sd.problemID=787999),''),ifnull((SELECT SubCategoryName FROM sd_subcategorymaster sub,sd_servicereqmaster sd where sub.SubCategoryID=sd.SubCategory and sd.problemID=787999),''),ifnull((SELECT ServiceName FROM sd_service ss,sd_servicereqmaster sd where ss.ServiceID=sd.ServiceID and sd.problemID=787999),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField1 and moduleid=1 and sd.problemID=787999),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField2 and moduleid=2 and sd.problemID=787999),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField3 and moduleid=3 and sd.problemID=787999),''),ifnull((SELECT umgmaster.fullname FROM usermgmt_master umgmaster,sd_servicereqmaster sd where umgmaster.userid=sd.ApprovalManager and sd.problemID=787999),''),ifnull((SELECT WorkGroupName FROM sd_workgroupmaster sw,sd_servicereqmaster sd where sw.WorkGroupID=sd.GroupID and sd.problemID=787999),''),ifnull((SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=(Select DelegatedFrom_Owner from sd_servicereqmaster where ProblemId=sd_servicereqmaster.ProblemID limit 1)),'') FROM usermgmt_master um, sd_servicereqmaster sd where um.UserID=sd.Owner and sd.problemid=787999),''),ifnull((SELECT Name FROM sd_uip_master su,sd_servicereqmaster sd where su.ID=sd.UrgencyID and type=1 and sd.problemID=787999),''),ifnull((SELECT Name FROM sd_uip_master si,sd_servicereqmaster sd where si.ID=sd.ImpactID and type=2 and sd.problemID=787999),''),ifnull((SELECT Name FROM sd_uip_master sp, sd_servicereqmaster sd where sp.ID=sd.Priority and type=3 and sd.problemID=787999),''),ifnull((SELECT Name FROM sd_requesttype sr,sd_servicereqmaster sd where sr.ID=sd.IncidentType and sd.problemID=787999),''),expectedClosureTime from sd_servicereqmaster where problemID=? and projectID=? | 0 | 1 | 31 | 31 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787352 | 0 | 45 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582424,'SLA',"PopulateSMSInfo(582424,75,now())",now()) | 0 | 15 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631411,'SLA',"PopulateSMSInfo(631411,78,now())",now()) | 0 | 14 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594846,'SLA',"PopulateSMSInfo(594846,75,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(597190,72,now())} | 0 | 22 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (490354,'SLA',"PopulateSMSInfo(490354,41,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580418,'SLA',"PopulateSMSInfo(580418,70,now())",now()) | 0 | 15 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628937,'SLA',"PopulateSMSInfo(628937,9,now())",now()) | 0 | 14 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618522,'SLA',"PopulateSMSInfo(618522,72,now())",now()) | 0 | 14 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631102,'SLA',"PopulateSMSInfo(631102,4,now())",now()) | 0 | 14 | 2 | 9 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176340 | 0 | 15 | 2 | 25 | 6 | 0.00 |
| {call PopulateSMSInfo(628689,41,now())} | 0 | 21 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627689,'SLA',"PopulateSMSInfo(627689,72,now())",now()) | 0 | 14 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585518,'SLA',"PopulateSMSInfo(585518,48,now())",now()) | 0 | 15 | 2 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626815,'SLA',"PopulateSMSInfo(626815,73,now())",now()) | 0 | 14 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (547796,'SLA',"PopulateSMSInfo(547796,70,now())",now()) | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581600,'SLA',"PopulateSMSInfo(581600,68,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608206,'SLA',"PopulateSMSInfo(608206,115,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616804,'SLA',"PopulateSMSInfo(616804,72,now())",now()) | 0 | 15 | 2 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584034,'SLA',"PopulateSMSInfo(584034,1,now())",now()) | 0 | 15 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629218,'SLA',"PopulateSMSInfo(629218,1,now())",now()) | 0 | 21 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596048,'SLA',"PopulateSMSInfo(596048,41,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635904,'SLA',"PopulateSMSInfo(635904,1,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612964,'SLA',"PopulateSMSInfo(612964,73,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640033,'SLA',"PopulateSMSInfo(640033,41,now())",now()) | 0 | 13 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619438,'SLA',"PopulateSMSInfo(619438,68,now())",now()) | 0 | 14 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630813,'SLA',"PopulateSMSInfo(630813,1,now())",now()) | 0 | 21 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602236,'SLA',"PopulateSMSInfo(602236,4,now())",now()) | 0 | 15 | 2 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605544,'SLA',"PopulateSMSInfo(605544,72,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(622244,1,now())} | 0 | 21 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624140,'SLA',"PopulateSMSInfo(624140,1,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632205,'SLA',"PopulateSMSInfo(632205,1,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565906,'SLA',"PopulateSMSInfo(565906,1,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786440 and Slno=knowledge_store.Slno)) | 0 | 20 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588614,'SLA',"PopulateSMSInfo(588614,1,now())",now()) | 0 | 15 | 2 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587664,'SLA',"PopulateSMSInfo(587664,48,now())",now()) | 0 | 15 | 2 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(572128,9,now())} | 0 | 15 | 2 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585296,'SLA',"PopulateSMSInfo(585296,76,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600018,'SLA',"PopulateSMSInfo(600018,4,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576136,'SLA',"PopulateSMSInfo(576136,78,now())",now()) | 0 | 15 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615784,'SLA',"PopulateSMSInfo(615784,73,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630441,'SLA',"PopulateSMSInfo(630441,1,now())",now()) | 0 | 14 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (556852,'SLA',"PopulateSMSInfo(556852,70,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558646,'SLA',"PopulateSMSInfo(558646,6,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597690,'SLA',"PopulateSMSInfo(597690,48,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627711,'SLA',"PopulateSMSInfo(627711,75,now())",now()) | 0 | 14 | 2 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589718,'SLA',"PopulateSMSInfo(589718,4,now())",now()) | 0 | 15 | 2 | 11 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142962 | 0 | 15 | 2 | 24 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590710,'SLA',"PopulateSMSInfo(590710,78,now())",now()) | 0 | 15 | 2 | 7 | 2 | 0.00 |
| {call PopulateSMSInfo(571098,1,now())} | 0 | 15 | 2 | 22 | 5 | 0.00 |
| {call PopulateSMSInfo(629689,75,now())} | 0 | 14 | 2 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588218,'SLA',"PopulateSMSInfo(588218,76,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202612 | 0 | 15 | 2 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628098,'SLA',"PopulateSMSInfo(628098,73,now())",now()) | 0 | 14 | 2 | 9 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986048 | 0 | 15 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637530,'SLA',"PopulateSMSInfo(637530,72,now())",now()) | 0 | 14 | 2 | 16 | 4 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Delivery Acknowledgement' | 0 | 34 | 0 | 2 | 0 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787437,1,25); -- Query should return value | 0 | 1 | 30 | 30 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO01252453/INV/01/25/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO07241781/INV/07/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO11222133/INV/11/22/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786849,1,25); -- Query should return value | 0 | 1 | 30 | 30 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001395704','11001395704','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:14\.737','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 30 | 30 | 0 | 0.00 |
| {call PopulateSMSInfo(632397,76,now())} | 0 | 14 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585074,'SLA',"PopulateSMSInfo(585074,72,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(569236,9,now())} | 0 | 22 | 1 | 13 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591422,'SLA',"PopulateSMSInfo(591422,41,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620156,6,now())} | 0 | 14 | 2 | 14 | 3 | 0.00 |
| {call PopulateSMSInfo(544306,6,now())} | 0 | 16 | 1 | 20 | 4 | 0.00 |
| {call PopulateSMSInfo(628769,76,now())} | 0 | 14 | 2 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576854,'SLA',"PopulateSMSInfo(576854,1,now())",now()) | 0 | 15 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604324,'SLA',"PopulateSMSInfo(604324,78,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617400,'SLA',"PopulateSMSInfo(617400,1,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595360,'SLA',"PopulateSMSInfo(595360,4,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620684,'SLA',"PopulateSMSInfo(620684,82,now())",now()) | 0 | 14 | 2 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602836,'SLA',"PopulateSMSInfo(602836,41,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563618,'SLA',"PopulateSMSInfo(563618,9,now())",now()) | 0 | 16 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585976,'SLA',"PopulateSMSInfo(585976,48,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618652,'SLA',"PopulateSMSInfo(618652,1,now())",now()) | 0 | 21 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565008,'SLA',"PopulateSMSInfo(565008,1,now())",now()) | 0 | 16 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591666,'SLA',"PopulateSMSInfo(591666,6,now())",now()) | 0 | 15 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571910,'SLA',"PopulateSMSInfo(571910,48,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602756,'SLA',"PopulateSMSInfo(602756,1,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563616,'SLA',"PopulateSMSInfo(563616,1,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584106,'SLA',"PopulateSMSInfo(584106,1,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569640,'SLA',"PopulateSMSInfo(569640,48,now())",now()) | 0 | 15 | 2 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634601,'SLA',"PopulateSMSInfo(634601,48,now())",now()) | 0 | 18 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565554,'SLA',"PopulateSMSInfo(565554,72,now())",now()) | 0 | 15 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614216,'SLA',"PopulateSMSInfo(614216,70,now())",now()) | 0 | 15 | 2 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612988,'SLA',"PopulateSMSInfo(612988,48,now())",now()) | 0 | 15 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565710,'SLA',"PopulateSMSInfo(565710,41,now())",now()) | 0 | 15 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624214,'SLA',"PopulateSMSInfo(624214,9,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903724 | 0 | 23 | 1 | 18 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613240,'SLA',"PopulateSMSInfo(613240,75,now())",now()) | 0 | 15 | 2 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622820,'SLA',"PopulateSMSInfo(622820,1,now())",now()) | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615822,'SLA',"PopulateSMSInfo(615822,48,now())",now()) | 0 | 15 | 2 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637289,'SLA',"PopulateSMSInfo(637289,6,now())",now()) | 0 | 14 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593856,'SLA',"PopulateSMSInfo(593856,48,now())",now()) | 0 | 15 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575698,'SLA',"PopulateSMSInfo(575698,72,now())",now()) | 0 | 22 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684266 | 0 | 15 | 2 | 26 | 6 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787454 | 0 | 40 | 0 | 5 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785788 and Slno=knowledge_store.Slno)) | 0 | 10 | 2 | 18 | 5 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786710 | 0 | 40 | 0 | 2 | 0 | 0.00 |
| select sdaddition0_.ID as col_0_0_ from sd_additionalfields_permissions sdaddition0_ where sdaddition0_.ProjectID=? and sdaddition0_.FieldID=? and (sdaddition0_.AccessToRole in (? , ? , ? , ? , ? , ?)) and sdaddition0_.LoadInChild=1 | 0 | 84 | 0 | 1 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1848 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 27 | 1 | 4 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12240384/INV/12/24/1' | 0 | 61 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO03251765/INV/03/25/1' | 0 | 62 | 0 | 1 | 0 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=78) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,10,20,6,16)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 7 | 4 | 5 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO12243803/INV/12/24/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787367 | 0 | 39 | 0 | 2 | 0 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787017,1,25); -- Query should return value | 0 | 1 | 29 | 29 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786343 | 0 | 4 | 7 | 24 | 11 | 0.00 |
| {call PopulateSMSInfo(621554,27,now())} | 0 | 21 | 1 | 18 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570150,'SLA',"PopulateSMSInfo(570150,73,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575212,'SLA',"PopulateSMSInfo(575212,48,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927764 | 0 | 16 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607398,'SLA',"PopulateSMSInfo(607398,4,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(626383,82,now())} | 0 | 21 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582498,'SLA',"PopulateSMSInfo(582498,73,now())",now()) | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583002,'SLA',"PopulateSMSInfo(583002,72,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598554,'SLA',"PopulateSMSInfo(598554,78,now())",now()) | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608430,'SLA',"PopulateSMSInfo(608430,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603350,'SLA',"PopulateSMSInfo(603350,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628895,'SLA',"PopulateSMSInfo(628895,72,now())",now()) | 0 | 14 | 2 | 12 | 2 | 0.00 |
| {call PopulateSMSInfo(562606,1,now())} | 0 | 16 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627228,'SLA',"PopulateSMSInfo(627228,5,now())",now()) | 0 | 14 | 2 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629836,'SLA',"PopulateSMSInfo(629836,82,now())",now()) | 0 | 14 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588154,'SLA',"PopulateSMSInfo(588154,82,now())",now()) | 0 | 15 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577180,'SLA',"PopulateSMSInfo(577180,78,now())",now()) | 0 | 15 | 1 | 15 | 3 | 0.00 |
| {call PopulateSMSInfo(571038,5,now())} | 0 | 15 | 1 | 21 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179846 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577150,'SLA',"PopulateSMSInfo(577150,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140344 | 0 | 15 | 1 | 25 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568478,'SLA',"PopulateSMSInfo(568478,1,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625226,'SLA',"PopulateSMSInfo(625226,72,now())",now()) | 0 | 14 | 2 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(595076,76,now())} | 0 | 22 | 1 | 14 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618802,'SLA',"PopulateSMSInfo(618802,70,now())",now()) | 0 | 14 | 2 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629768,'SLA',"PopulateSMSInfo(629768,72,now())",now()) | 0 | 14 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597336,'SLA',"PopulateSMSInfo(597336,14,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155854 | 0 | 15 | 1 | 22 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589852,'SLA',"PopulateSMSInfo(589852,76,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579100,'SLA',"PopulateSMSInfo(579100,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594868,'SLA',"PopulateSMSInfo(594868,72,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613952,'SLA',"PopulateSMSInfo(613952,127,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 781691 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 14 | 15 | 0 | 0.00 |
| {call PopulateSMSInfo(615884,48,now())} | 0 | 15 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560000,'SLA',"PopulateSMSInfo(560000,48,now())",now()) | 0 | 16 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612042,'SLA',"PopulateSMSInfo(612042,78,now())",now()) | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635414,'SLA',"PopulateSMSInfo(635414,76,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(562706,4,now())} | 0 | 16 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596378,'SLA',"PopulateSMSInfo(596378,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619004,'SLA',"PopulateSMSInfo(619004,72,now())",now()) | 0 | 14 | 2 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141206 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585150,'SLA',"PopulateSMSInfo(585150,6,now())",now()) | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629222,'SLA',"PopulateSMSInfo(629222,76,now())",now()) | 0 | 21 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607704,'SLA',"PopulateSMSInfo(607704,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599162,'SLA',"PopulateSMSInfo(599162,75,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (551200,'SLA',"PopulateSMSInfo(551200,106,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565834,'SLA',"PopulateSMSInfo(565834,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(562610,1,now())} | 0 | 23 | 1 | 10 | 2 | 0.00 |
| {call PopulateSMSInfo(616722,48,now())} | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592752,'SLA',"PopulateSMSInfo(592752,70,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08252849/INV/08/25/1' | 0 | 62 | 0 | 3 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=787916 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 14 | 26 | 16 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786547 | 0 | 4 | 7 | 27 | 13 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787081 | 0 | 5 | 5 | 22 | 9 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787607,1,25); -- Query should return value | 0 | 1 | 28 | 28 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO05252045/INV/05/25/1 ' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787000 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 14 | 15 | 1 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786869,1,25); -- Query should return value | 0 | 1 | 28 | 28 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626873,'SLA',"PopulateSMSInfo(626873,1,now())",now()) | 0 | 14 | 2 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599960,'SLA',"PopulateSMSInfo(599960,41,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1893884 | 0 | 16 | 1 | 20 | 4 | 0.00 |
| {call PopulateSMSInfo(603028,1,now())} | 0 | 15 | 1 | 11 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623176,'SLA',"PopulateSMSInfo(623176,9,now())",now()) | 0 | 14 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587544,'SLA',"PopulateSMSInfo(587544,76,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635638,'SLA',"PopulateSMSInfo(635638,14,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622520,'SLA',"PopulateSMSInfo(622520,1,now())",now()) | 0 | 14 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614682,'SLA',"PopulateSMSInfo(614682,73,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2271 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2271) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 788036 and ( SubmittedBy=422 or Owner=422 or ApprovalManager=422 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=422) or ProxySubmittedBy=422 ) order by ProblemID DESC | 0 | 2 | 14 | 25 | 15 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597652,'SLA',"PopulateSMSInfo(597652,41,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575134,'SLA',"PopulateSMSInfo(575134,22,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613998,'SLA',"PopulateSMSInfo(613998,6,now())",now()) | 0 | 15 | 1 | 8 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780026 | 0 | 15 | 1 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602684,'SLA',"PopulateSMSInfo(602684,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601394,'SLA',"PopulateSMSInfo(601394,75,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619146,'SLA',"PopulateSMSInfo(619146,41,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582572,'SLA',"PopulateSMSInfo(582572,73,now())",now()) | 0 | 15 | 1 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615096,'SLA',"PopulateSMSInfo(615096,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593442,'SLA',"PopulateSMSInfo(593442,4,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570956,'SLA',"PopulateSMSInfo(570956,9,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562580,'SLA',"PopulateSMSInfo(562580,75,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557336,'SLA',"PopulateSMSInfo(557336,48,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558424,'SLA',"PopulateSMSInfo(558424,1,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586046,'SLA',"PopulateSMSInfo(586046,14,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587598,'SLA',"PopulateSMSInfo(587598,82,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(618896,6,now())} | 0 | 14 | 2 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576092,'SLA',"PopulateSMSInfo(576092,72,now())",now()) | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617502,'SLA',"PopulateSMSInfo(617502,41,now())",now()) | 0 | 14 | 2 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607972,'SLA',"PopulateSMSInfo(607972,48,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564976,'SLA',"PopulateSMSInfo(564976,75,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154994 | 0 | 14 | 2 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614004,'SLA',"PopulateSMSInfo(614004,82,now())",now()) | 0 | 22 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(605800,72,now())} | 0 | 15 | 1 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580914,'SLA',"PopulateSMSInfo(580914,41,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623624,'SLA',"PopulateSMSInfo(623624,4,now())",now()) | 0 | 14 | 2 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558850,'SLA',"PopulateSMSInfo(558850,72,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(590768,41,now())} | 0 | 15 | 1 | 16 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566324,'SLA',"PopulateSMSInfo(566324,73,now())",now()) | 0 | 22 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (553398,'SLA',"PopulateSMSInfo(553398,70,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142994 | 0 | 15 | 1 | 20 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592996,'SLA',"PopulateSMSInfo(592996,5,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143838 | 0 | 22 | 1 | 14 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570954,'SLA',"PopulateSMSInfo(570954,1,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787164,1,25); -- Query should return value | 0 | 1 | 28 | 28 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570792,'SLA',"PopulateSMSInfo(570792,70,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632078,'SLA',"PopulateSMSInfo(632078,70,now())",now()) | 0 | 14 | 2 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563528,'SLA',"PopulateSMSInfo(563528,48,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629701,'SLA',"PopulateSMSInfo(629701,70,now())",now()) | 0 | 14 | 2 | 13 | 3 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08230672/INV/08/23/1' | 0 | 61 | 0 | 2 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO012510243/INV/01/25/1' | 0 | 62 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662523,'SLA',"PopulateSMSInfo(662523,73,now())",now()) | 0 | 4 | 6 | 25 | 12 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787579,1,25); -- Query should return value | 0 | 1 | 27 | 27 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787004 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 13 | 14 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786259 and ( SubmittedBy=2272 or Owner=2272 or ApprovalManager=2272 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2272) or ProxySubmittedBy=2272 ) order by ProblemID DESC | 0 | 3 | 9 | 14 | 5 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786369 | 0 | 4 | 6 | 19 | 8 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786322 | 0 | 4 | 6 | 13 | 6 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786624,1,25); -- Query should return value | 0 | 1 | 27 | 27 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598256,'SLA',"PopulateSMSInfo(598256,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559448,'SLA',"PopulateSMSInfo(559448,1,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587390,'SLA',"PopulateSMSInfo(587390,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631909,'SLA',"PopulateSMSInfo(631909,1,now())",now()) | 0 | 14 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627212,'SLA',"PopulateSMSInfo(627212,14,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (551780,'SLA',"PopulateSMSInfo(551780,52,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626382,'SLA',"PopulateSMSInfo(626382,41,now())",now()) | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631280,'SLA',"PopulateSMSInfo(631280,41,now())",now()) | 0 | 21 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568278,'SLA',"PopulateSMSInfo(568278,75,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597346,'SLA',"PopulateSMSInfo(597346,9,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577518,'SLA',"PopulateSMSInfo(577518,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567434,'SLA',"PopulateSMSInfo(567434,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557268,'SLA',"PopulateSMSInfo(557268,73,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(620132,41,now())} | 0 | 14 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607468,'SLA',"PopulateSMSInfo(607468,70,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612380,'SLA',"PopulateSMSInfo(612380,1,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579448,'SLA',"PopulateSMSInfo(579448,68,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786659,1,25); -- Query should return value | 0 | 1 | 27 | 27 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626427,'SLA',"PopulateSMSInfo(626427,14,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606142,'SLA',"PopulateSMSInfo(606142,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787006 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 13 | 14 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081510 | 0 | 22 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579136,'SLA',"PopulateSMSInfo(579136,6,now())",now()) | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620772,'SLA',"PopulateSMSInfo(620772,41,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144734',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:16\:10\.03',
`merchant_id`='126457567',
`dispatch_status`='InStock',
`Acknowledged_By`='Damodar Sahu',
`location`='126457567'
WHERE `KIT_number`='80447572' | 0 | 1 | 27 | 27 | 0 | 0.00 |
| {call PopulateSMSInfo(623408,1,now())} | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (539406,'SLA',"PopulateSMSInfo(539406,73,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628588,'SLA',"PopulateSMSInfo(628588,50,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164310 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580670,'SLA',"PopulateSMSInfo(580670,72,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590178,'SLA',"PopulateSMSInfo(590178,1,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477213 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632183,'SLA',"PopulateSMSInfo(632183,41,now())",now()) | 0 | 14 | 1 | 11 | 2 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(785919,1,25); -- Query should return value | 0 | 1 | 27 | 27 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610818,'SLA',"PopulateSMSInfo(610818,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590940,'SLA',"PopulateSMSInfo(590940,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641104,'SLA',"PopulateSMSInfo(641104,70,now())",now()) | 0 | 13 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609010,'SLA',"PopulateSMSInfo(609010,48,now())",now()) | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626219,'SLA',"PopulateSMSInfo(626219,48,now())",now()) | 0 | 14 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594816,'SLA',"PopulateSMSInfo(594816,75,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=27 | 0 | 32 | 0 | 5 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056436 | 0 | 5 | 5 | 24 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668072,'SLA',"PopulateSMSInfo(668072,4,now())",now()) | 0 | 3 | 8 | 24 | 13 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(786907,1,25); -- Query should return value | 0 | 1 | 26 | 26 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900262',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:01\:19\.63',
`merchant_id`='117313',
`dispatch_status`='InStock',
`Acknowledged_By`='Neha Pandey',
`location`='117313'
WHERE `KIT_number`='80485204' | 0 | 1 | 26 | 26 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579598,'SLA',"PopulateSMSInfo(579598,75,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627982,'SLA',"PopulateSMSInfo(627982,1,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631368,'SLA',"PopulateSMSInfo(631368,41,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(601888,72,now())} | 0 | 15 | 1 | 17 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626328,'SLA',"PopulateSMSInfo(626328,72,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578246,'SLA',"PopulateSMSInfo(578246,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614048,'SLA',"PopulateSMSInfo(614048,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588914,'SLA',"PopulateSMSInfo(588914,1,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (548658,'SLA',"PopulateSMSInfo(548658,52,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615068,'SLA',"PopulateSMSInfo(615068,76,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558186,'SLA',"PopulateSMSInfo(558186,72,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618724,'SLA',"PopulateSMSInfo(618724,1,now())",now()) | 0 | 14 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559488,'SLA',"PopulateSMSInfo(559488,79,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176344 | 0 | 15 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597272,'SLA',"PopulateSMSInfo(597272,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582564,'SLA',"PopulateSMSInfo(582564,6,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589114,'SLA',"PopulateSMSInfo(589114,78,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587006,'SLA',"PopulateSMSInfo(587006,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| Select ifnull((SELECT LocationName FROM servicedesklocationmaster sl, sd_servicereqmaster sd where sl.LocationID=sd.LocationID and sd.problemID=787711),''),ifnull((SELECT departmentname FROM departmentmaster dm, sd_servicereqmaster sd where dm.DepartmentID=sd.DepartmentID and sd.problemID=787711),''),ifnull((SELECT FilterName FROM sd_sourcefilter ss,sd_servicereqmaster sd where ss.sourceFilterId=sd.SubmittedThrough and ss.sourceFilterStatus=0 and sd.problemID=787711 and ss.projectid=1),''),ifnull((SELECT am.AssetNumber FROM assetmaster am, sd_servicereqmaster sd where am.AssetID=sd.AssetNumber and sd.problemID=787711),''),title,probDescription,ccMailId,contactNumber,ifnull((SELECT CategoryName FROM sd_categorymaster sc,sd_servicereqmaster sd where sc.CategoryID=sd.Category and sd.problemID=787711),''),ifnull((SELECT SubCategoryName FROM sd_subcategorymaster sub,sd_servicereqmaster sd where sub.SubCategoryID=sd.SubCategory and sd.problemID=787711),''),ifnull((SELECT ServiceName FROM sd_service ss,sd_servicereqmaster sd where ss.ServiceID=sd.ServiceID and sd.problemID=787711),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField1 and moduleid=1 and sd.problemID=787711),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField2 and moduleid=2 and sd.problemID=787711),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField3 and moduleid=3 and sd.problemID=787711),''),ifnull((SELECT umgmaster.fullname FROM usermgmt_master umgmaster,sd_servicereqmaster sd where umgmaster.userid=sd.ApprovalManager and sd.problemID=787711),''),ifnull((SELECT WorkGroupName FROM sd_workgroupmaster sw,sd_servicereqmaster sd where sw.WorkGroupID=sd.GroupID and sd.problemID=787711),''),ifnull((SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=(Select DelegatedFrom_Owner from sd_servicereqmaster where ProblemId=sd_servicereqmaster.ProblemID limit 1)),'') FROM usermgmt_master um, sd_servicereqmaster sd where um.UserID=sd.Owner and sd.problemid=787711),''),ifnull((SELECT Name FROM sd_uip_master su,sd_servicereqmaster sd where su.ID=sd.UrgencyID and type=1 and sd.problemID=787711),''),ifnull((SELECT Name FROM sd_uip_master si,sd_servicereqmaster sd where si.ID=sd.ImpactID and type=2 and sd.problemID=787711),''),ifnull((SELECT Name FROM sd_uip_master sp, sd_servicereqmaster sd where sp.ID=sd.Priority and type=3 and sd.problemID=787711),''),ifnull((SELECT Name FROM sd_requesttype sr,sd_servicereqmaster sd where sr.ID=sd.IncidentType and sd.problemID=787711),''),expectedClosureTime from sd_servicereqmaster where problemID=? and projectID=? | 0 | 1 | 26 | 26 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575174,'SLA',"PopulateSMSInfo(575174,73,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(629935,1,now())} | 0 | 14 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574786,'SLA',"PopulateSMSInfo(574786,6,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(590866,6,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565462,'SLA',"PopulateSMSInfo(565462,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632133,'SLA',"PopulateSMSInfo(632133,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595536,'SLA',"PopulateSMSInfo(595536,41,now())",now()) | 0 | 15 | 1 | 8 | 2 | 0.00 |
| {call PopulateSMSInfo(581610,14,now())} | 0 | 15 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609174,'SLA',"PopulateSMSInfo(609174,14,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560958,'SLA',"PopulateSMSInfo(560958,1,now())",now()) | 0 | 23 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127378 | 0 | 15 | 1 | 12 | 2 | 0.00 |
| {call PopulateSMSInfo(594232,73,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572346,'SLA',"PopulateSMSInfo(572346,1,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565762,'SLA',"PopulateSMSInfo(565762,1,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612272,'SLA',"PopulateSMSInfo(612272,41,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(562664,48,now())} | 0 | 16 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575996,'SLA',"PopulateSMSInfo(575996,14,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620588,'SLA',"PopulateSMSInfo(620588,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587426,'SLA',"PopulateSMSInfo(587426,78,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607942,'SLA',"PopulateSMSInfo(607942,48,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575306,'SLA',"PopulateSMSInfo(575306,73,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568420,'SLA',"PopulateSMSInfo(568420,1,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587448,'SLA',"PopulateSMSInfo(587448,75,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630513,'SLA',"PopulateSMSInfo(630513,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584844,'SLA',"PopulateSMSInfo(584844,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632246,'SLA',"PopulateSMSInfo(632246,68,now())",now()) | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596586,'SLA',"PopulateSMSInfo(596586,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591406,'SLA',"PopulateSMSInfo(591406,75,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615468,'SLA',"PopulateSMSInfo(615468,1,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617922,'SLA',"PopulateSMSInfo(617922,6,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628452,'SLA',"PopulateSMSInfo(628452,75,now())",now()) | 0 | 14 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632569,'SLA',"PopulateSMSInfo(632569,4,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624796,'SLA',"PopulateSMSInfo(624796,73,now())",now()) | 0 | 21 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794604 | 0 | 15 | 1 | 20 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611242,'SLA',"PopulateSMSInfo(611242,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570356,'SLA',"PopulateSMSInfo(570356,5,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626430,'SLA',"PopulateSMSInfo(626430,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586782,'SLA',"PopulateSMSInfo(586782,78,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574492,'SLA',"PopulateSMSInfo(574492,1,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612368,'SLA',"PopulateSMSInfo(612368,48,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569816,'SLA',"PopulateSMSInfo(569816,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841418 | 0 | 15 | 1 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614294,'SLA',"PopulateSMSInfo(614294,6,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593158,'SLA',"PopulateSMSInfo(593158,22,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617758,'SLA',"PopulateSMSInfo(617758,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604974,'SLA',"PopulateSMSInfo(604974,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794612 | 0 | 15 | 1 | 21 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599996,'SLA',"PopulateSMSInfo(599996,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581396,'SLA',"PopulateSMSInfo(581396,73,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590320,'SLA',"PopulateSMSInfo(590320,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225712 | 0 | 14 | 1 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572922,'SLA',"PopulateSMSInfo(572922,72,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617024,'SLA',"PopulateSMSInfo(617024,6,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(615258,78,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (534958,'SLA',"PopulateSMSInfo(534958,106,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632351,'SLA',"PopulateSMSInfo(632351,70,now())",now()) | 0 | 21 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578652,'SLA',"PopulateSMSInfo(578652,48,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631538,'SLA',"PopulateSMSInfo(631538,48,now())",now()) | 0 | 21 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559708,'SLA',"PopulateSMSInfo(559708,73,now())",now()) | 0 | 23 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626240,'SLA',"PopulateSMSInfo(626240,72,now())",now()) | 0 | 14 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611116,'SLA',"PopulateSMSInfo(611116,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561780,'SLA',"PopulateSMSInfo(561780,1,now())",now()) | 0 | 16 | 1 | 8 | 1 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=1962) | 0 | 31 | 0 | 2 | 0 | 0.00 |
select iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='781368' | 0 | 1 | 25 | 25 | 0 | 0.00 |
| select osa.data,osa.fieldid ,(SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = osa.fieldid ) as displayname from sd_servicereq_additionalparams osa where osa.problemid = 787954 and osa.instanceid = 0 and osa.fieldid = (select if(count(distinct(sd.AccessID)) = count(distinct(u.accessid)),sd.FieldID,0) from sd_additionalparams_access_details sd,usermgmt_details u where sd.accessid <> 0 and FieldID = osa.fieldid ) | 0 | 2 | 12 | 13 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:05\:10\.19',
`merchant_id`='129221376',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Lalbar Ali',
`location`='129221376'
WHERE `KIT_number`='72953655' | 0 | 1 | 25 | 25 | 0 | 0.00 |
| Select ifnull((SELECT LocationName FROM servicedesklocationmaster sl, sd_servicereqmaster sd where sl.LocationID=sd.LocationID and sd.problemID=787703),''),ifnull((SELECT departmentname FROM departmentmaster dm, sd_servicereqmaster sd where dm.DepartmentID=sd.DepartmentID and sd.problemID=787703),''),ifnull((SELECT FilterName FROM sd_sourcefilter ss,sd_servicereqmaster sd where ss.sourceFilterId=sd.SubmittedThrough and ss.sourceFilterStatus=0 and sd.problemID=787703 and ss.projectid=1),''),ifnull((SELECT am.AssetNumber FROM assetmaster am, sd_servicereqmaster sd where am.AssetID=sd.AssetNumber and sd.problemID=787703),''),title,probDescription,ccMailId,contactNumber,ifnull((SELECT CategoryName FROM sd_categorymaster sc,sd_servicereqmaster sd where sc.CategoryID=sd.Category and sd.problemID=787703),''),ifnull((SELECT SubCategoryName FROM sd_subcategorymaster sub,sd_servicereqmaster sd where sub.SubCategoryID=sd.SubCategory and sd.problemID=787703),''),ifnull((SELECT ServiceName FROM sd_service ss,sd_servicereqmaster sd where ss.ServiceID=sd.ServiceID and sd.problemID=787703),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField1 and moduleid=1 and sd.problemID=787703),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField2 and moduleid=2 and sd.problemID=787703),''),ifnull((SELECT DependentFieldName FROM sd_dependent_master der,sd_servicereqmaster sd where der.DependentFieldID=sd.DerivedField3 and moduleid=3 and sd.problemID=787703),''),ifnull((SELECT umgmaster.fullname FROM usermgmt_master umgmaster,sd_servicereqmaster sd where umgmaster.userid=sd.ApprovalManager and sd.problemID=787703),''),ifnull((SELECT WorkGroupName FROM sd_workgroupmaster sw,sd_servicereqmaster sd where sw.WorkGroupID=sd.GroupID and sd.problemID=787703),''),ifnull((SELECT concat_ws('',FullName,(Select concat_ws('',' (Delegated from ',FullName,')') from usermgmt_master where UserID=(Select DelegatedFrom_Owner from sd_servicereqmaster where ProblemId=sd_servicereqmaster.ProblemID limit 1)),'') FROM usermgmt_master um, sd_servicereqmaster sd where um.UserID=sd.Owner and sd.problemid=787703),''),ifnull((SELECT Name FROM sd_uip_master su,sd_servicereqmaster sd where su.ID=sd.UrgencyID and type=1 and sd.problemID=787703),''),ifnull((SELECT Name FROM sd_uip_master si,sd_servicereqmaster sd where si.ID=sd.ImpactID and type=2 and sd.problemID=787703),''),ifnull((SELECT Name FROM sd_uip_master sp, sd_servicereqmaster sd where sp.ID=sd.Priority and type=3 and sd.problemID=787703),''),ifnull((SELECT Name FROM sd_requesttype sr,sd_servicereqmaster sd where sr.ID=sd.IncidentType and sd.problemID=787703),''),expectedClosureTime from sd_servicereqmaster where problemID=? and projectID=? | 0 | 1 | 25 | 25 | 0 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='120201-e2-mvb-kolkata' limit 0,100 | 0 | 9 | 2 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609628,'SLA',"PopulateSMSInfo(609628,72,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576366,'SLA',"PopulateSMSInfo(576366,41,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610090,'SLA',"PopulateSMSInfo(610090,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787919 | 0 | 4 | 6 | 23 | 11 | 0.00 |
| {call PopulateSMSInfo(602334,78,now())} | 0 | 15 | 1 | 17 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854348 | 0 | 16 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618736,'SLA',"PopulateSMSInfo(618736,73,now())",now()) | 0 | 21 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562114,'SLA',"PopulateSMSInfo(562114,72,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586870,'SLA',"PopulateSMSInfo(586870,72,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612218,'SLA',"PopulateSMSInfo(612218,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164362 | 0 | 14 | 1 | 14 | 3 | 0.00 |
| {call PopulateSMSInfo(564162,76,now())} | 0 | 16 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587544,'SLA',"PopulateSMSInfo(587544,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779032 | 0 | 15 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569588,'SLA',"PopulateSMSInfo(569588,41,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612410,'SLA',"PopulateSMSInfo(612410,70,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603580,'SLA',"PopulateSMSInfo(603580,9,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225780 | 0 | 14 | 1 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615068,'SLA',"PopulateSMSInfo(615068,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566188,'SLA',"PopulateSMSInfo(566188,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626939,'SLA',"PopulateSMSInfo(626939,6,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082486 | 0 | 15 | 1 | 20 | 5 | 0.00 |
| {call PopulateSMSInfo(615634,22,now())} | 0 | 15 | 1 | 18 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615786,'SLA',"PopulateSMSInfo(615786,82,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568344,'SLA',"PopulateSMSInfo(568344,72,now())",now()) | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596438,'SLA',"PopulateSMSInfo(596438,78,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| call Fino_SplitAddress_Into_MultipleFields(787574,1,25); -- Query should return value | 0 | 1 | 25 | 25 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575854,'SLA',"PopulateSMSInfo(575854,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(613780,41,now())} | 0 | 15 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601488,'SLA',"PopulateSMSInfo(601488,69,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607934,'SLA',"PopulateSMSInfo(607934,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (552886,'SLA',"PopulateSMSInfo(552886,70,now())",now()) | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612148,'SLA',"PopulateSMSInfo(612148,6,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585286,'SLA',"PopulateSMSInfo(585286,5,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630361,'SLA',"PopulateSMSInfo(630361,75,now())",now()) | 0 | 21 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575922,73,now())} | 0 | 15 | 1 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561610,'SLA',"PopulateSMSInfo(561610,75,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600238,'SLA',"PopulateSMSInfo(600238,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613420,'SLA',"PopulateSMSInfo(613420,5,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626159,'SLA',"PopulateSMSInfo(626159,76,now())",now()) | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594892,'SLA',"PopulateSMSInfo(594892,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626129,'SLA',"PopulateSMSInfo(626129,76,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(600444,70,now())} | 0 | 15 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609922,'SLA',"PopulateSMSInfo(609922,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593730,'SLA',"PopulateSMSInfo(593730,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575902,'SLA',"PopulateSMSInfo(575902,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600610,'SLA',"PopulateSMSInfo(600610,48,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590714,'SLA',"PopulateSMSInfo(590714,6,now())",now()) | 0 | 15 | 1 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587278,'SLA',"PopulateSMSInfo(587278,9,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624756,'SLA',"PopulateSMSInfo(624756,22,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(543534,107,now())} | 0 | 23 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608216,'SLA',"PopulateSMSInfo(608216,78,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853412 | 0 | 22 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636591,'SLA',"PopulateSMSInfo(636591,75,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571080,'SLA',"PopulateSMSInfo(571080,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627320,'SLA',"PopulateSMSInfo(627320,75,now())",now()) | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627255,'SLA',"PopulateSMSInfo(627255,41,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567272,'SLA',"PopulateSMSInfo(567272,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629824,'SLA',"PopulateSMSInfo(629824,4,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571902,'SLA',"PopulateSMSInfo(571902,41,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574416,'SLA',"PopulateSMSInfo(574416,4,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816432 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601078,'SLA',"PopulateSMSInfo(601078,48,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576658,'SLA',"PopulateSMSInfo(576658,68,now())",now()) | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609622,'SLA',"PopulateSMSInfo(609622,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985180 | 0 | 22 | 1 | 13 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628643,'SLA',"PopulateSMSInfo(628643,4,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630728,'SLA',"PopulateSMSInfo(630728,1,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593884,'SLA',"PopulateSMSInfo(593884,70,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770656 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596470,'SLA',"PopulateSMSInfo(596470,6,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599402,'SLA',"PopulateSMSInfo(599402,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617494,'SLA',"PopulateSMSInfo(617494,70,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565242,'SLA',"PopulateSMSInfo(565242,4,now())",now()) | 0 | 16 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590870,'SLA',"PopulateSMSInfo(590870,22,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597354,'SLA',"PopulateSMSInfo(597354,68,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587222,'SLA',"PopulateSMSInfo(587222,14,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566222,'SLA',"PopulateSMSInfo(566222,41,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(586128,41,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787466 | 0 | 39 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665566,'SLA',"PopulateSMSInfo(665566,48,now())",now()) | 0 | 4 | 6 | 18 | 8 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477331 | 0 | 4 | 6 | 21 | 10 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613330,'SLA',"PopulateSMSInfo(613330,82,now())",now()) | 0 | 5 | 4 | 21 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576510,'SLA',"PopulateSMSInfo(576510,68,now())",now()) | 0 | 5 | 4 | 18 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622526,'SLA',"PopulateSMSInfo(622526,48,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609726,'SLA',"PopulateSMSInfo(609726,82,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615754,'SLA',"PopulateSMSInfo(615754,73,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624136,'SLA',"PopulateSMSInfo(624136,22,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566598,'SLA',"PopulateSMSInfo(566598,78,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786327 | 0 | 4 | 6 | 15 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596298,'SLA',"PopulateSMSInfo(596298,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591216,'SLA',"PopulateSMSInfo(591216,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (551956,'SLA',"PopulateSMSInfo(551956,139,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572074,'SLA',"PopulateSMSInfo(572074,75,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567176,'SLA',"PopulateSMSInfo(567176,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(631351,9,now())} | 0 | 21 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627342,'SLA',"PopulateSMSInfo(627342,72,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570048,'SLA',"PopulateSMSInfo(570048,82,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786312 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 12 | 16 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626869,'SLA',"PopulateSMSInfo(626869,48,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (553398,'SLA',"PopulateSMSInfo(553398,6,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(636383,14,now())} | 0 | 15 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626249,'SLA',"PopulateSMSInfo(626249,48,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582528,'SLA',"PopulateSMSInfo(582528,41,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566700,'SLA',"PopulateSMSInfo(566700,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616064,'SLA',"PopulateSMSInfo(616064,9,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599296,'SLA',"PopulateSMSInfo(599296,41,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624726,'SLA',"PopulateSMSInfo(624726,22,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (545808,'SLA',"PopulateSMSInfo(545808,52,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560568,'SLA',"PopulateSMSInfo(560568,41,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(625618,6,now())} | 0 | 14 | 1 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596026,'SLA',"PopulateSMSInfo(596026,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610126,'SLA',"PopulateSMSInfo(610126,41,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599708,'SLA',"PopulateSMSInfo(599708,5,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563244,'SLA',"PopulateSMSInfo(563244,1,now())",now()) | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (539484,'SLA',"PopulateSMSInfo(539484,52,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629244,'SLA',"PopulateSMSInfo(629244,73,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590290,'SLA',"PopulateSMSInfo(590290,73,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620248,'SLA',"PopulateSMSInfo(620248,48,now())",now()) | 0 | 14 | 1 | 10 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128258 | 0 | 15 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560486,'SLA',"PopulateSMSInfo(560486,72,now())",now()) | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587706,'SLA',"PopulateSMSInfo(587706,76,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594862,'SLA',"PopulateSMSInfo(594862,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594104,'SLA',"PopulateSMSInfo(594104,9,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612684,'SLA',"PopulateSMSInfo(612684,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563396,'SLA',"PopulateSMSInfo(563396,48,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597702,'SLA',"PopulateSMSInfo(597702,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607416,'SLA',"PopulateSMSInfo(607416,73,now())",now()) | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599632,'SLA',"PopulateSMSInfo(599632,68,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570548,'SLA',"PopulateSMSInfo(570548,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(578396,1,now())} | 0 | 15 | 1 | 12 | 2 | 0.00 |
| {call PopulateSMSInfo(561972,75,now())} | 0 | 16 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618022,'SLA',"PopulateSMSInfo(618022,48,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600532,'SLA',"PopulateSMSInfo(600532,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629146,'SLA',"PopulateSMSInfo(629146,1,now())",now()) | 0 | 14 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589796,'SLA',"PopulateSMSInfo(589796,9,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606904,'SLA',"PopulateSMSInfo(606904,73,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577976,'SLA',"PopulateSMSInfo(577976,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477221 | 0 | 14 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609592,'SLA',"PopulateSMSInfo(609592,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567980,'SLA',"PopulateSMSInfo(567980,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584766,'SLA',"PopulateSMSInfo(584766,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606366,'SLA',"PopulateSMSInfo(606366,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604392,'SLA',"PopulateSMSInfo(604392,41,now())",now()) | 0 | 15 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(613864,1,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998044 | 0 | 15 | 1 | 17 | 4 | 0.00 |
| {call PopulateSMSInfo(631574,1,now())} | 0 | 14 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624826,'SLA',"PopulateSMSInfo(624826,41,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(629208,76,now())} | 0 | 14 | 1 | 15 | 3 | 0.00 |
| {call PopulateSMSInfo(575930,1,now())} | 0 | 15 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632191,'SLA',"PopulateSMSInfo(632191,48,now())",now()) | 0 | 14 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568690,'SLA',"PopulateSMSInfo(568690,68,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605116,'SLA',"PopulateSMSInfo(605116,9,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639736,'SLA',"PopulateSMSInfo(639736,6,now())",now()) | 0 | 13 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593590,'SLA',"PopulateSMSInfo(593590,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573476,'SLA',"PopulateSMSInfo(573476,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629668,'SLA',"PopulateSMSInfo(629668,6,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608334,'SLA',"PopulateSMSInfo(608334,72,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585880,'SLA',"PopulateSMSInfo(585880,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589350,'SLA',"PopulateSMSInfo(589350,70,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(599770,1,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575772,'SLA',"PopulateSMSInfo(575772,76,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569736,'SLA',"PopulateSMSInfo(569736,115,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(594144,1,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610968,'SLA',"PopulateSMSInfo(610968,127,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(587538,82,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578718,'SLA',"PopulateSMSInfo(578718,82,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621482,'SLA',"PopulateSMSInfo(621482,1,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629752,'SLA',"PopulateSMSInfo(629752,4,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620068,'SLA',"PopulateSMSInfo(620068,4,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609924,'SLA',"PopulateSMSInfo(609924,9,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(587978,48,now())} | 0 | 15 | 1 | 12 | 2 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786324 | 0 | 4 | 5 | 19 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573494,'SLA',"PopulateSMSInfo(573494,76,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609436,'SLA',"PopulateSMSInfo(609436,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612334,'SLA',"PopulateSMSInfo(612334,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581846,'SLA',"PopulateSMSInfo(581846,78,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558754,'SLA',"PopulateSMSInfo(558754,75,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623066,'SLA',"PopulateSMSInfo(623066,70,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576224,'SLA',"PopulateSMSInfo(576224,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623318,'SLA',"PopulateSMSInfo(623318,1,now())",now()) | 0 | 14 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(611458,41,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594958,'SLA',"PopulateSMSInfo(594958,48,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565836,'SLA',"PopulateSMSInfo(565836,48,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(589580,1,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602528,'SLA',"PopulateSMSInfo(602528,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578846,'SLA',"PopulateSMSInfo(578846,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566848,'SLA',"PopulateSMSInfo(566848,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(589338,6,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583304,'SLA',"PopulateSMSInfo(583304,6,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573626,'SLA',"PopulateSMSInfo(573626,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563940,'SLA',"PopulateSMSInfo(563940,72,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(576082,1,now())} | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628630,'SLA',"PopulateSMSInfo(628630,41,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575146,'SLA',"PopulateSMSInfo(575146,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623180,'SLA',"PopulateSMSInfo(623180,4,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640661,'SLA',"PopulateSMSInfo(640661,48,now())",now()) | 0 | 13 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(572240,4,now())} | 0 | 15 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560600,'SLA',"PopulateSMSInfo(560600,1,now())",now()) | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586966,'SLA',"PopulateSMSInfo(586966,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585332,'SLA',"PopulateSMSInfo(585332,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626713,'SLA',"PopulateSMSInfo(626713,41,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572834,'SLA',"PopulateSMSInfo(572834,78,now())",now()) | 0 | 15 | 1 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596858,'SLA',"PopulateSMSInfo(596858,113,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635135,'SLA',"PopulateSMSInfo(635135,41,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616734,'SLA',"PopulateSMSInfo(616734,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583208,'SLA',"PopulateSMSInfo(583208,70,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586180,'SLA',"PopulateSMSInfo(586180,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001393945'
| 0 | 1 | 23 | 23 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572258,'SLA',"PopulateSMSInfo(572258,72,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591444,'SLA',"PopulateSMSInfo(591444,1,now())",now()) | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589136,'SLA',"PopulateSMSInfo(589136,75,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639772,'SLA',"PopulateSMSInfo(639772,75,now())",now()) | 0 | 13 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563410,'SLA',"PopulateSMSInfo(563410,48,now())",now()) | 0 | 16 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(565006,72,now())} | 0 | 16 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621386,'SLA',"PopulateSMSInfo(621386,73,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592686,'SLA',"PopulateSMSInfo(592686,73,now())",now()) | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569050,'SLA',"PopulateSMSInfo(569050,48,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581426,'SLA',"PopulateSMSInfo(581426,41,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(577602,1,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582262,'SLA',"PopulateSMSInfo(582262,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128242 | 0 | 15 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600098,'SLA',"PopulateSMSInfo(600098,68,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626573,'SLA',"PopulateSMSInfo(626573,1,now())",now()) | 0 | 14 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572790,'SLA',"PopulateSMSInfo(572790,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597202,'SLA',"PopulateSMSInfo(597202,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619086,'SLA',"PopulateSMSInfo(619086,73,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616806,'SLA',"PopulateSMSInfo(616806,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624030,'SLA',"PopulateSMSInfo(624030,82,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068534 | 0 | 15 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613306,'SLA',"PopulateSMSInfo(613306,78,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571252,'SLA',"PopulateSMSInfo(571252,73,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587210,'SLA',"PopulateSMSInfo(587210,68,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572290,'SLA',"PopulateSMSInfo(572290,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631448,'SLA',"PopulateSMSInfo(631448,76,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563440,'SLA',"PopulateSMSInfo(563440,48,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641335,'SLA',"PopulateSMSInfo(641335,48,now())",now()) | 0 | 12 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589778,'SLA',"PopulateSMSInfo(589778,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(607966,72,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585154,82,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597606,'SLA',"PopulateSMSInfo(597606,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103370 | 0 | 15 | 1 | 19 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143886 | 0 | 22 | 1 | 10 | 2 | 0.00 |
| {call PopulateSMSInfo(598868,72,now())} | 0 | 22 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562292,'SLA',"PopulateSMSInfo(562292,70,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610162,'SLA',"PopulateSMSInfo(610162,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571896,'SLA',"PopulateSMSInfo(571896,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570054,'SLA',"PopulateSMSInfo(570054,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573612,'SLA',"PopulateSMSInfo(573612,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589866,'SLA',"PopulateSMSInfo(589866,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631839,'SLA',"PopulateSMSInfo(631839,76,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608586,'SLA',"PopulateSMSInfo(608586,9,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (557652,'SLA',"PopulateSMSInfo(557652,75,now())",now()) | 0 | 16 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604412,'SLA',"PopulateSMSInfo(604412,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(611264,48,now())} | 0 | 22 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599890,'SLA',"PopulateSMSInfo(599890,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570128,'SLA',"PopulateSMSInfo(570128,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598376,'SLA',"PopulateSMSInfo(598376,4,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626719,'SLA',"PopulateSMSInfo(626719,72,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(606004,48,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(633508,48,now())} | 0 | 18 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567154,'SLA',"PopulateSMSInfo(567154,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605044,'SLA',"PopulateSMSInfo(605044,9,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614970,'SLA',"PopulateSMSInfo(614970,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116258 | 0 | 15 | 1 | 16 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624744,'SLA',"PopulateSMSInfo(624744,76,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591460,'SLA',"PopulateSMSInfo(591460,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589416,'SLA',"PopulateSMSInfo(589416,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628518,'SLA',"PopulateSMSInfo(628518,78,now())",now()) | 0 | 14 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599376,'SLA',"PopulateSMSInfo(599376,76,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631733,'SLA',"PopulateSMSInfo(631733,22,now())",now()) | 0 | 14 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627307,'SLA',"PopulateSMSInfo(627307,6,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(560688,41,now())} | 0 | 23 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631765,'SLA',"PopulateSMSInfo(631765,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577482,'SLA',"PopulateSMSInfo(577482,73,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622504,'SLA',"PopulateSMSInfo(622504,82,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(628444,6,now())} | 0 | 14 | 1 | 13 | 3 | 0.00 |
| {call PopulateSMSInfo(598156,72,now())} | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622970,'SLA',"PopulateSMSInfo(622970,6,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585856,'SLA',"PopulateSMSInfo(585856,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785473 and Slno=knowledge_store.Slno)) | 0 | 18 | 1 | 3 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900274',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:48\:38\.35',
`merchant_id`='112399343',
`dispatch_status`='InStock',
`Acknowledged_By`='Mr Sunil Ramdas Panmand',
`location`='112399343'
WHERE `KIT_number`='80640659' | 0 | 1 | 22 | 22 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787923 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 11 | 21 | 14 | 0.00 |
SELECT k.sapphire_child_reqid AS attribute6, convert((Select Count(distinct kt.Kit_Number) From Kit_Details kt Where kt.Sapphire_Child_ReqID=k.Sapphire_Child_ReqID ), CHAR) AS attribute7, convert(Sum(If(ACK_Status_API=0,1,0)),CHAR) AS attribute8 FROM `kit_details` k WHERE k.`Merchant_ID` ='137932385' AND k.`Sapphire_Child_ReqID` IS NOT NULL and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Dispatched','Delivered') Group By sapphire_child_reqid
| 0 | 5 | 4 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645453,'SLA',"PopulateSMSInfo(645453,68,now())",now()) | 0 | 4 | 5 | 15 | 6 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786899 and Slno=knowledge_store.Slno)) | 0 | 26 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629824,'SLA',"PopulateSMSInfo(629824,22,now())",now()) | 0 | 13 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590792,'SLA',"PopulateSMSInfo(590792,75,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603552,'SLA',"PopulateSMSInfo(603552,68,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (549250,'SLA',"PopulateSMSInfo(549250,5,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (549904,'SLA',"PopulateSMSInfo(549904,75,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629451,'SLA',"PopulateSMSInfo(629451,72,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(621892,9,now())} | 0 | 14 | 1 | 12 | 3 | 0.00 |
| {call PopulateSMSInfo(598438,1,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610104,'SLA',"PopulateSMSInfo(610104,48,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(558862,76,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164390 | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608490,'SLA',"PopulateSMSInfo(608490,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611786,'SLA',"PopulateSMSInfo(611786,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590416,'SLA',"PopulateSMSInfo(590416,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637028,'SLA',"PopulateSMSInfo(637028,76,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576874,'SLA',"PopulateSMSInfo(576874,76,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601014,'SLA',"PopulateSMSInfo(601014,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585792,'SLA',"PopulateSMSInfo(585792,82,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250760 | 0 | 14 | 1 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(560494,48,now())} | 0 | 23 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(609212,14,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620750,'SLA',"PopulateSMSInfo(620750,48,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560058,'SLA',"PopulateSMSInfo(560058,76,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786709 | 0 | 19 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636198,'SLA',"PopulateSMSInfo(636198,68,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(590730,78,now())} | 0 | 15 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583076,'SLA',"PopulateSMSInfo(583076,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565828,'SLA',"PopulateSMSInfo(565828,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579914,'SLA',"PopulateSMSInfo(579914,70,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635023,'SLA',"PopulateSMSInfo(635023,72,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585900,'SLA',"PopulateSMSInfo(585900,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621182,'SLA',"PopulateSMSInfo(621182,1,now())",now()) | 0 | 14 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629374,'SLA',"PopulateSMSInfo(629374,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569432,'SLA',"PopulateSMSInfo(569432,78,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(597040,6,now())} | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612452,'SLA',"PopulateSMSInfo(612452,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565584,'SLA',"PopulateSMSInfo(565584,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(627513,72,now())} | 0 | 21 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627143,'SLA',"PopulateSMSInfo(627143,72,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570036,'SLA',"PopulateSMSInfo(570036,22,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626514,'SLA',"PopulateSMSInfo(626514,41,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635763,'SLA',"PopulateSMSInfo(635763,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594412,'SLA',"PopulateSMSInfo(594412,48,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611858,'SLA',"PopulateSMSInfo(611858,1,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(612588,6,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560576,'SLA',"PopulateSMSInfo(560576,48,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564564,22,now())} | 0 | 16 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559682,'SLA',"PopulateSMSInfo(559682,4,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595466,'SLA',"PopulateSMSInfo(595466,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626347,'SLA',"PopulateSMSInfo(626347,5,now())",now()) | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605998,'SLA',"PopulateSMSInfo(605998,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619440,'SLA',"PopulateSMSInfo(619440,75,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575860,'SLA',"PopulateSMSInfo(575860,70,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587662,'SLA',"PopulateSMSInfo(587662,70,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623014,'SLA',"PopulateSMSInfo(623014,73,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(595808,75,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:22\:00\.633',
`merchant_id`='115085840',
`dispatch_status`='InStock',
`Acknowledged_By`='Gandigude Chandrashekhar',
`location`='115085840'
WHERE `KIT_number`='79559035' | 0 | 1 | 22 | 22 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597916,'SLA',"PopulateSMSInfo(597916,73,now())",now()) | 0 | 22 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598610,'SLA',"PopulateSMSInfo(598610,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600566,'SLA',"PopulateSMSInfo(600566,48,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604696,'SLA',"PopulateSMSInfo(604696,14,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581718,'SLA',"PopulateSMSInfo(581718,68,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607182,'SLA',"PopulateSMSInfo(607182,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632676,'SLA',"PopulateSMSInfo(632676,73,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573240,'SLA',"PopulateSMSInfo(573240,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(561086,1,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853436 | 0 | 22 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631647,'SLA',"PopulateSMSInfo(631647,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583806,'SLA',"PopulateSMSInfo(583806,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370470 | 0 | 21 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605020,'SLA',"PopulateSMSInfo(605020,73,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625608,'SLA',"PopulateSMSInfo(625608,1,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604648,'SLA',"PopulateSMSInfo(604648,70,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(604394,41,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570950,1,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603856,'SLA',"PopulateSMSInfo(603856,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593116,'SLA',"PopulateSMSInfo(593116,72,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595054,'SLA',"PopulateSMSInfo(595054,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630515,'SLA',"PopulateSMSInfo(630515,72,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250025','FINO\-0000019604\-KITS','8112609','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-16','900247','Prashant Patil 9594636376 Unit No B 112 First Floor Punit Industrial Premises CHS Ltd Plot No D\-11 At Trans Thane Creek Turbhe Navi Mumbai 400705 Mumbai MH 400705 IN','Active'
,0,'','Platnum\-RuPy','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','Platnum\-RuPy',now(),'0','0','0') | 0 | 1 | 22 | 22 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563224,'SLA',"PopulateSMSInfo(563224,75,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565696,'SLA',"PopulateSMSInfo(565696,41,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128270 | 0 | 15 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631832,'SLA',"PopulateSMSInfo(631832,78,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179810 | 0 | 15 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578618,'SLA',"PopulateSMSInfo(578618,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577684,'SLA',"PopulateSMSInfo(577684,14,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588124,'SLA',"PopulateSMSInfo(588124,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(571216,5,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610646,'SLA',"PopulateSMSInfo(610646,22,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573532,'SLA',"PopulateSMSInfo(573532,82,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599862,'SLA',"PopulateSMSInfo(599862,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617140,'SLA',"PopulateSMSInfo(617140,78,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573598,'SLA',"PopulateSMSInfo(573598,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617760,'SLA',"PopulateSMSInfo(617760,78,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586324,'SLA',"PopulateSMSInfo(586324,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(623094,78,now())} | 0 | 14 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589794,'SLA',"PopulateSMSInfo(589794,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584216,'SLA',"PopulateSMSInfo(584216,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594684,'SLA',"PopulateSMSInfo(594684,75,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(572864,41,now())} | 0 | 22 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577222,'SLA',"PopulateSMSInfo(577222,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(621558,1,now())} | 0 | 21 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(602808,48,now())} | 0 | 22 | 1 | 9 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640932,'SLA',"PopulateSMSInfo(640932,72,now())",now()) | 0 | 13 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598030,'SLA',"PopulateSMSInfo(598030,75,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615202,'SLA',"PopulateSMSInfo(615202,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575004,'SLA',"PopulateSMSInfo(575004,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630656,'SLA',"PopulateSMSInfo(630656,1,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611500,'SLA',"PopulateSMSInfo(611500,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566944,'SLA',"PopulateSMSInfo(566944,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616428,'SLA',"PopulateSMSInfo(616428,73,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632257,'SLA',"PopulateSMSInfo(632257,82,now())",now()) | 0 | 14 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(591778,78,now())} | 0 | 15 | 1 | 15 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598540,'SLA',"PopulateSMSInfo(598540,9,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617458,'SLA',"PopulateSMSInfo(617458,41,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609914,'SLA',"PopulateSMSInfo(609914,68,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566230,'SLA',"PopulateSMSInfo(566230,48,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370492 | 0 | 20 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575830,'SLA',"PopulateSMSInfo(575830,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576284,'SLA',"PopulateSMSInfo(576284,76,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609564,'SLA',"PopulateSMSInfo(609564,82,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696246 | 0 | 22 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560500,'SLA',"PopulateSMSInfo(560500,72,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626268,'SLA',"PopulateSMSInfo(626268,4,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630641,'SLA',"PopulateSMSInfo(630641,73,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615098,'SLA',"PopulateSMSInfo(615098,76,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561632,'SLA',"PopulateSMSInfo(561632,72,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| select sdstatesma0_.StateId as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.IsStartState=1 and sdstatesma0_.ProjectID=? limit ? | 0 | 12 | 1 | 14 | 3 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 20 , 13 , 37 , 2 , 7 , 8 , 10 , 36 , 6 , 16 , 19 , 18 , 17 , 40 , 9 , 14 , 15 , 35 , 1 , 11 , 22 , 4)) and sdprojectr0_.AccessValue=17 | 0 | 27 | 0 | 3 | 0 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=27 and sdstatesfi0_.Input='Enclosure Template' and sdstatesfi0_.TypeOfInput=1 | 0 | 32 | 0 | 2 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787625,now(),'Field Updated',"Anurag Kumar","","1","Dummy",118,54) | 0 | 1 | 21 | 21 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787581 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 21 | 21 | 0 | 0.00 |
| SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787256 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 | 0 | 1 | 21 | 21 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79230669' | 0 | 1 | 21 | 21 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477291 | 0 | 4 | 5 | 19 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626295,'SLA',"PopulateSMSInfo(626295,14,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631021,'SLA',"PopulateSMSInfo(631021,41,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(588120,68,now())} | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591614,'SLA',"PopulateSMSInfo(591614,41,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625226,'SLA',"PopulateSMSInfo(625226,76,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595880,'SLA',"PopulateSMSInfo(595880,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628491,'SLA',"PopulateSMSInfo(628491,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623916,'SLA',"PopulateSMSInfo(623916,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566252,'SLA',"PopulateSMSInfo(566252,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628112,'SLA',"PopulateSMSInfo(628112,73,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(639801,73,now())} | 0 | 13 | 1 | 11 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191980 | 0 | 14 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614646,'SLA',"PopulateSMSInfo(614646,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(591652,9,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(629542,1,now())} | 0 | 21 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603488,'SLA',"PopulateSMSInfo(603488,4,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635143,'SLA',"PopulateSMSInfo(635143,48,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(566038,73,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565240,48,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566918,48,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626885,'SLA',"PopulateSMSInfo(626885,14,now())",now()) | 0 | 21 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610516,'SLA',"PopulateSMSInfo(610516,78,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560280,'SLA',"PopulateSMSInfo(560280,78,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(569296,70,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606034,73,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635667,'SLA',"PopulateSMSInfo(635667,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927760 | 0 | 16 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570056,'SLA',"PopulateSMSInfo(570056,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612620,'SLA',"PopulateSMSInfo(612620,14,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631252,'SLA',"PopulateSMSInfo(631252,5,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614712,'SLA',"PopulateSMSInfo(614712,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(567192,48,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985128 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599408,'SLA',"PopulateSMSInfo(599408,1,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(599996,76,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632426,'SLA',"PopulateSMSInfo(632426,4,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574044,'SLA',"PopulateSMSInfo(574044,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609192,'SLA',"PopulateSMSInfo(609192,68,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615168,'SLA',"PopulateSMSInfo(615168,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624512,'SLA',"PopulateSMSInfo(624512,5,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(626484,76,now())} | 0 | 21 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587348,'SLA',"PopulateSMSInfo(587348,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573298,'SLA',"PopulateSMSInfo(573298,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596002,'SLA',"PopulateSMSInfo(596002,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601360,'SLA',"PopulateSMSInfo(601360,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610096,'SLA',"PopulateSMSInfo(610096,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594404,'SLA',"PopulateSMSInfo(594404,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581976,'SLA',"PopulateSMSInfo(581976,9,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590946,'SLA',"PopulateSMSInfo(590946,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568108,68,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631850,'SLA',"PopulateSMSInfo(631850,1,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(588190,70,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592396,'SLA',"PopulateSMSInfo(592396,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577804,'SLA',"PopulateSMSInfo(577804,68,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(575236,75,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155870 | 0 | 15 | 1 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(593688,6,now())} | 0 | 22 | 0 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(635386,1,now())} | 0 | 16 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636050,'SLA',"PopulateSMSInfo(636050,6,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623246,'SLA',"PopulateSMSInfo(623246,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585954,'SLA',"PopulateSMSInfo(585954,82,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564006,'SLA',"PopulateSMSInfo(564006,22,now())",now()) | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581448,'SLA',"PopulateSMSInfo(581448,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602384,'SLA',"PopulateSMSInfo(602384,1,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622394,'SLA',"PopulateSMSInfo(622394,48,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603886,'SLA',"PopulateSMSInfo(603886,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610110,'SLA',"PopulateSMSInfo(610110,73,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591576,'SLA',"PopulateSMSInfo(591576,70,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632314,'SLA',"PopulateSMSInfo(632314,78,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583548,'SLA',"PopulateSMSInfo(583548,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816488 | 0 | 15 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583078,'SLA',"PopulateSMSInfo(583078,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631286,'SLA',"PopulateSMSInfo(631286,72,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559474,'SLA',"PopulateSMSInfo(559474,41,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593142,'SLA',"PopulateSMSInfo(593142,4,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617990,'SLA',"PopulateSMSInfo(617990,41,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627754,'SLA',"PopulateSMSInfo(627754,1,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631245,'SLA',"PopulateSMSInfo(631245,4,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569152,'SLA',"PopulateSMSInfo(569152,4,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608548,'SLA',"PopulateSMSInfo(608548,73,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612190,'SLA',"PopulateSMSInfo(612190,76,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191912 | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623480,'SLA',"PopulateSMSInfo(623480,76,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609702,'SLA',"PopulateSMSInfo(609702,4,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604684,'SLA',"PopulateSMSInfo(604684,68,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607690,'SLA',"PopulateSMSInfo(607690,72,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584872,'SLA',"PopulateSMSInfo(584872,70,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(562936,82,now())} | 0 | 23 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577816,'SLA',"PopulateSMSInfo(577816,14,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630774,'SLA',"PopulateSMSInfo(630774,72,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627168,'SLA',"PopulateSMSInfo(627168,14,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(565286,72,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593662,'SLA',"PopulateSMSInfo(593662,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591452,'SLA',"PopulateSMSInfo(591452,41,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974070 | 0 | 16 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621142,'SLA',"PopulateSMSInfo(621142,72,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598310,'SLA',"PopulateSMSInfo(598310,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582936,'SLA',"PopulateSMSInfo(582936,6,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(596402,73,now())} | 0 | 15 | 1 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(577888,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603852,1,now())} | 0 | 15 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(616064,82,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635981,'SLA',"PopulateSMSInfo(635981,4,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624986,'SLA',"PopulateSMSInfo(624986,68,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617848,'SLA',"PopulateSMSInfo(617848,78,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602916,'SLA',"PopulateSMSInfo(602916,76,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628951,'SLA',"PopulateSMSInfo(628951,22,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559362,'SLA',"PopulateSMSInfo(559362,72,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609630,'SLA',"PopulateSMSInfo(609630,48,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604494,'SLA',"PopulateSMSInfo(604494,73,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627793,'SLA',"PopulateSMSInfo(627793,76,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623952,'SLA',"PopulateSMSInfo(623952,78,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581682,'SLA',"PopulateSMSInfo(581682,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629888,'SLA',"PopulateSMSInfo(629888,48,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567124,'SLA',"PopulateSMSInfo(567124,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562358,'SLA',"PopulateSMSInfo(562358,73,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570428,'SLA',"PopulateSMSInfo(570428,68,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615570,'SLA',"PopulateSMSInfo(615570,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627372,'SLA',"PopulateSMSInfo(627372,72,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='900247-mum17-mahim e' and ad1.itemdetailsid=153 limit 0,100 | 0 | 7 | 2 | 13 | 4 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787530 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787530 | 0 | 1 | 20 | 20 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605006,'SLA',"PopulateSMSInfo(605006,41,now())",now()) | 0 | 5 | 4 | 17 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657884,'SLA',"PopulateSMSInfo(657884,73,now())",now()) | 0 | 5 | 4 | 16 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632866,'SLA',"PopulateSMSInfo(632866,68,now())",now()) | 0 | 13 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(618176,48,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631536,'SLA',"PopulateSMSInfo(631536,70,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601436,'SLA',"PopulateSMSInfo(601436,68,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636089,'SLA',"PopulateSMSInfo(636089,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602414,'SLA',"PopulateSMSInfo(602414,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589874,'SLA',"PopulateSMSInfo(589874,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569632,'SLA',"PopulateSMSInfo(569632,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592790,41,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786330 | 0 | 4 | 5 | 17 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626345,'SLA',"PopulateSMSInfo(626345,1,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605206,'SLA',"PopulateSMSInfo(605206,48,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593080,'SLA',"PopulateSMSInfo(593080,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621254,'SLA',"PopulateSMSInfo(621254,41,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(629701,6,now())} | 0 | 14 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(590788,48,now())} | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615260,'SLA',"PopulateSMSInfo(615260,6,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572332,'SLA',"PopulateSMSInfo(572332,76,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696294 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564378,'SLA',"PopulateSMSInfo(564378,72,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608482,'SLA',"PopulateSMSInfo(608482,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594462,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1570',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:21\:57\.777',
`merchant_id`='157066193',
`dispatch_status`='InStock',
`Acknowledged_By`='Jasvant Yadav',
`location`='157066193'
WHERE `KIT_number`='80871866' | 0 | 1 | 20 | 20 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786700 | 0 | 20 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578924,'SLA',"PopulateSMSInfo(578924,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582642,'SLA',"PopulateSMSInfo(582642,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570114,'SLA',"PopulateSMSInfo(570114,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577654,6,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617184,'SLA',"PopulateSMSInfo(617184,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576660,'SLA',"PopulateSMSInfo(576660,75,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(604300,5,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164374 | 0 | 14 | 1 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635923,'SLA',"PopulateSMSInfo(635923,70,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621172,'SLA',"PopulateSMSInfo(621172,76,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631950,'SLA',"PopulateSMSInfo(631950,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(571780,22,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623974,'SLA',"PopulateSMSInfo(623974,75,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628357,'SLA',"PopulateSMSInfo(628357,41,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614100,'SLA',"PopulateSMSInfo(614100,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561942,'SLA',"PopulateSMSInfo(561942,70,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188316 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056512 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(572800,1,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622600,'SLA',"PopulateSMSInfo(622600,4,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576352,'SLA',"PopulateSMSInfo(576352,82,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562056,'SLA',"PopulateSMSInfo(562056,78,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573576,'SLA',"PopulateSMSInfo(573576,41,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(581822,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596088,70,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574700,'SLA',"PopulateSMSInfo(574700,48,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570898,'SLA',"PopulateSMSInfo(570898,14,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559392,'SLA',"PopulateSMSInfo(559392,76,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576702,'SLA',"PopulateSMSInfo(576702,68,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613358,'SLA',"PopulateSMSInfo(613358,75,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594368,'SLA',"PopulateSMSInfo(594368,48,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853424 | 0 | 22 | 0 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(595152,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614652,'SLA',"PopulateSMSInfo(614652,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628985,'SLA',"PopulateSMSInfo(628985,48,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(590360,48,now())} | 0 | 22 | 0 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(573702,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (560870,'SLA',"PopulateSMSInfo(560870,78,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628843,'SLA',"PopulateSMSInfo(628843,75,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573112,'SLA',"PopulateSMSInfo(573112,14,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(561976,6,now())} | 0 | 23 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629481,'SLA',"PopulateSMSInfo(629481,76,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103398 | 0 | 15 | 1 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574678,'SLA',"PopulateSMSInfo(574678,41,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593936,'SLA',"PopulateSMSInfo(593936,107,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(595394,4,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574344,'SLA',"PopulateSMSInfo(574344,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617096,'SLA',"PopulateSMSInfo(617096,78,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628762,'SLA',"PopulateSMSInfo(628762,73,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561514,'SLA',"PopulateSMSInfo(561514,78,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626708,72,now())} | 0 | 14 | 1 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583054,'SLA',"PopulateSMSInfo(583054,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568122,'SLA',"PopulateSMSInfo(568122,9,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562920,'SLA',"PopulateSMSInfo(562920,41,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614144,'SLA',"PopulateSMSInfo(614144,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590784,'SLA',"PopulateSMSInfo(590784,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632439,'SLA',"PopulateSMSInfo(632439,70,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564568,'SLA',"PopulateSMSInfo(564568,1,now())",now()) | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614668,'SLA',"PopulateSMSInfo(614668,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604368,'SLA',"PopulateSMSInfo(604368,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595066,73,now())} | 0 | 22 | 0 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632646,'SLA',"PopulateSMSInfo(632646,73,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623686,'SLA',"PopulateSMSInfo(623686,70,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612662,'SLA',"PopulateSMSInfo(612662,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575328,70,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591340,'SLA',"PopulateSMSInfo(591340,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914820 | 0 | 15 | 1 | 12 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589314,'SLA',"PopulateSMSInfo(589314,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593848,'SLA',"PopulateSMSInfo(593848,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(626903,75,now())} | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583594,'SLA',"PopulateSMSInfo(583594,1,now())",now()) | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617466,'SLA',"PopulateSMSInfo(617466,48,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621762,'SLA',"PopulateSMSInfo(621762,72,now())",now()) | 0 | 21 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998048 | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567862,'SLA',"PopulateSMSInfo(567862,72,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562264,'SLA',"PopulateSMSInfo(562264,48,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629923,'SLA',"PopulateSMSInfo(629923,78,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585190,'SLA',"PopulateSMSInfo(585190,22,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586466,'SLA',"PopulateSMSInfo(586466,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(560742,73,now())} | 0 | 16 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610702,'SLA',"PopulateSMSInfo(610702,82,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587882,'SLA',"PopulateSMSInfo(587882,4,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630434,'SLA',"PopulateSMSInfo(630434,70,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611486,'SLA',"PopulateSMSInfo(611486,1,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573648,'SLA',"PopulateSMSInfo(573648,73,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755010 | 0 | 15 | 1 | 14 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627004,'SLA',"PopulateSMSInfo(627004,48,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585000,'SLA',"PopulateSMSInfo(585000,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605664,'SLA',"PopulateSMSInfo(605664,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624530,'SLA',"PopulateSMSInfo(624530,75,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672288 | 0 | 15 | 1 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589284,'SLA',"PopulateSMSInfo(589284,73,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081546 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (542310,'SLA',"PopulateSMSInfo(542310,52,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616362,'SLA',"PopulateSMSInfo(616362,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565158,'SLA',"PopulateSMSInfo(565158,6,now())",now()) | 0 | 16 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603564,'SLA',"PopulateSMSInfo(603564,14,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584724,'SLA',"PopulateSMSInfo(584724,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593096,'SLA',"PopulateSMSInfo(593096,41,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(616322,4,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=27 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 32 | 0 | 3 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=1960 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 20 | 0 | 2 | 0 | 0.00 |
| SELECT PropertyFileName,ProjectID FROM sd_pre_post_actions where ID=11 | 0 | 34 | 0 | 2 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786698 | 0 | 19 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670687,'SLA',"PopulateSMSInfo(670687,1,now())",now()) | 0 | 3 | 6 | 15 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580066,'SLA',"PopulateSMSInfo(580066,48,now())",now()) | 0 | 5 | 3 | 14 | 5 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "201305" and ad.itemtypeId = 20005 limit 1
| 0 | 7 | 2 | 8 | 2 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786322 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 9 | 19 | 13 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600562,'SLA',"PopulateSMSInfo(600562,22,now())",now()) | 0 | 5 | 3 | 14 | 5 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:13\:08\.197',
`merchant_id`='127569188',
`dispatch_status`='InStock',
`Acknowledged_By`='Amar Kumar',
`location`='127569188'
WHERE `KIT_number`='78384713' | 0 | 1 | 19 | 19 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641599,'SLA',"PopulateSMSInfo(641599,4,now())",now()) | 0 | 11 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590378,'SLA',"PopulateSMSInfo(590378,73,now())",now()) | 0 | 13 | 1 | 3 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='786350' AND sap3.FieldID=279 | 0 | 1 | 19 | 19 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607380,'SLA',"PopulateSMSInfo(607380,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642785,'SLA',"PopulateSMSInfo(642785,1,now())",now()) | 0 | 11 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630508,'SLA',"PopulateSMSInfo(630508,4,now())",now()) | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607070,'SLA',"PopulateSMSInfo(607070,72,now())",now()) | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627010,'SLA',"PopulateSMSInfo(627010,73,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(611212,22,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608208,129,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586050,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589912,'SLA',"PopulateSMSInfo(589912,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570794,'SLA',"PopulateSMSInfo(570794,48,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562370,'SLA',"PopulateSMSInfo(562370,6,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612750,'SLA',"PopulateSMSInfo(612750,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567000,6,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578962,48,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615482,'SLA',"PopulateSMSInfo(615482,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568492,'SLA',"PopulateSMSInfo(568492,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572952,'SLA',"PopulateSMSInfo(572952,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603030,73,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605556,'SLA',"PopulateSMSInfo(605556,22,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582860,'SLA',"PopulateSMSInfo(582860,78,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615410,'SLA',"PopulateSMSInfo(615410,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792024 | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607438,'SLA',"PopulateSMSInfo(607438,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569078,'SLA',"PopulateSMSInfo(569078,76,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613210,'SLA',"PopulateSMSInfo(613210,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591490,'SLA',"PopulateSMSInfo(591490,48,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591578,'SLA',"PopulateSMSInfo(591578,48,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592656,'SLA',"PopulateSMSInfo(592656,73,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094474 | 0 | 15 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(601702,81,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600630,'SLA',"PopulateSMSInfo(600630,6,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580418,'SLA',"PopulateSMSInfo(580418,6,now())",now()) | 0 | 15 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626674,'SLA',"PopulateSMSInfo(626674,68,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573540,'SLA',"PopulateSMSInfo(573540,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629234,'SLA',"PopulateSMSInfo(629234,22,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627228,'SLA',"PopulateSMSInfo(627228,1,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600538,'SLA',"PopulateSMSInfo(600538,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636115,'SLA',"PopulateSMSInfo(636115,5,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630545,'SLA',"PopulateSMSInfo(630545,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558474,'SLA',"PopulateSMSInfo(558474,73,now())",now()) | 0 | 16 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624840,'SLA',"PopulateSMSInfo(624840,73,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604076,'SLA',"PopulateSMSInfo(604076,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629762,'SLA',"PopulateSMSInfo(629762,41,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566014,'SLA',"PopulateSMSInfo(566014,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568460,'SLA',"PopulateSMSInfo(568460,22,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566202,'SLA',"PopulateSMSInfo(566202,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585358,'SLA',"PopulateSMSInfo(585358,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718042 | 0 | 15 | 1 | 16 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188300 | 0 | 22 | 0 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638548,'SLA',"PopulateSMSInfo(638548,5,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(587896,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628400,'SLA',"PopulateSMSInfo(628400,78,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627263,'SLA',"PopulateSMSInfo(627263,48,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613042,'SLA',"PopulateSMSInfo(613042,6,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595948,'SLA',"PopulateSMSInfo(595948,75,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(598370,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629907,'SLA',"PopulateSMSInfo(629907,115,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593806,'SLA',"PopulateSMSInfo(593806,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(632143,48,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583572,'SLA',"PopulateSMSInfo(583572,41,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576344,'SLA',"PopulateSMSInfo(576344,48,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606934,'SLA',"PopulateSMSInfo(606934,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841450 | 0 | 15 | 1 | 13 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566730,'SLA',"PopulateSMSInfo(566730,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617914,'SLA',"PopulateSMSInfo(617914,75,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587382,'SLA',"PopulateSMSInfo(587382,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570728,'SLA',"PopulateSMSInfo(570728,5,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(604352,70,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619182,'SLA',"PopulateSMSInfo(619182,70,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610234,'SLA',"PopulateSMSInfo(610234,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(559142,48,now())} | 0 | 16 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612752,'SLA',"PopulateSMSInfo(612752,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631987,'SLA',"PopulateSMSInfo(631987,6,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619744,'SLA',"PopulateSMSInfo(619744,48,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567478,'SLA',"PopulateSMSInfo(567478,70,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582520,'SLA',"PopulateSMSInfo(582520,76,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586252,'SLA',"PopulateSMSInfo(586252,1,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620752,'SLA',"PopulateSMSInfo(620752,6,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(594852,78,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572052,'SLA',"PopulateSMSInfo(572052,78,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588026,'SLA',"PopulateSMSInfo(588026,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562216,72,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587612,'SLA',"PopulateSMSInfo(587612,82,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578562,'SLA',"PopulateSMSInfo(578562,76,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(584132,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(553962,52,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601432,'SLA',"PopulateSMSInfo(601432,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566044,'SLA',"PopulateSMSInfo(566044,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629518,'SLA',"PopulateSMSInfo(629518,1,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608364,'SLA',"PopulateSMSInfo(608364,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(606310,4,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| {call PopulateSMSInfo(565736,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613218,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619046,'SLA',"PopulateSMSInfo(619046,22,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(581390,72,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606470,'SLA',"PopulateSMSInfo(606470,78,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578696,'SLA',"PopulateSMSInfo(578696,6,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(581388,4,now())} | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623658,'SLA',"PopulateSMSInfo(623658,48,now())",now()) | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607362,'SLA',"PopulateSMSInfo(607362,136,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636091,'SLA',"PopulateSMSInfo(636091,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615164,'SLA',"PopulateSMSInfo(615164,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593228,'SLA',"PopulateSMSInfo(593228,41,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115360 | 0 | 15 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602850,'SLA',"PopulateSMSInfo(602850,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571022,'SLA',"PopulateSMSInfo(571022,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(572934,72,now())} | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580950,'SLA',"PopulateSMSInfo(580950,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561362,73,now())} | 0 | 23 | 0 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(598390,48,now())} | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576690,'SLA',"PopulateSMSInfo(576690,75,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590976,'SLA',"PopulateSMSInfo(590976,76,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561566,'SLA',"PopulateSMSInfo(561566,75,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629074,'SLA',"PopulateSMSInfo(629074,1,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617700,'SLA',"PopulateSMSInfo(617700,1,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(577774,68,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(559414,82,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605036,'SLA',"PopulateSMSInfo(605036,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628678,'SLA',"PopulateSMSInfo(628678,22,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572302,'SLA',"PopulateSMSInfo(572302,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(607336,48,now())} | 0 | 15 | 1 | 8 | 1 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=786698 | 0 | 13 | 1 | 9 | 2 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=787449 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| SELECT GROUP_CONCAT(GroupID) FROM groupdetail where UserID=1 | 0 | 30 | 0 | 2 | 0 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=787000 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| Select Kit_History_Details_Data_Population(782025,3) as attribute4 | 0 | 1 | 18 | 18 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786214 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 3 | 6 | 11 | 4 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='120201-e3-mvb-varanasi' and ad1.itemdetailsid=152 limit 0,100 | 0 | 17 | 1 | 7 | 1 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787364 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587116,'SLA',"PopulateSMSInfo(587116,76,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629180,'SLA',"PopulateSMSInfo(629180,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631609,78,now())} | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(608484,73,now())} | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615732,'SLA',"PopulateSMSInfo(615732,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595234,5,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623128,82,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635968,'SLA',"PopulateSMSInfo(635968,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581314,'SLA',"PopulateSMSInfo(581314,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593136,'SLA',"PopulateSMSInfo(593136,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632227,'SLA',"PopulateSMSInfo(632227,82,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588646,'SLA',"PopulateSMSInfo(588646,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572418,'SLA',"PopulateSMSInfo(572418,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223148 | 0 | 14 | 1 | 10 | 2 | 0.00 |
| {call PopulateSMSInfo(568662,4,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631668,73,now())} | 0 | 14 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617442,'SLA',"PopulateSMSInfo(617442,73,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854344 | 0 | 16 | 1 | 11 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580582,'SLA',"PopulateSMSInfo(580582,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621080,1,now())} | 0 | 21 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915794 | 0 | 16 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(622108,78,now())} | 0 | 21 | 0 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(611368,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619124,'SLA',"PopulateSMSInfo(619124,48,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581076,'SLA',"PopulateSMSInfo(581076,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(580420,41,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632084,'SLA',"PopulateSMSInfo(632084,68,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755090 | 0 | 15 | 1 | 13 | 3 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786706 | 0 | 17 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568360,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (539026,'SLA',"PopulateSMSInfo(539026,52,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567080,'SLA',"PopulateSMSInfo(567080,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622226,'SLA',"PopulateSMSInfo(622226,116,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570654,'SLA',"PopulateSMSInfo(570654,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597008,'SLA',"PopulateSMSInfo(597008,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056508 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571026,82,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616364,'SLA',"PopulateSMSInfo(616364,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571254,'SLA',"PopulateSMSInfo(571254,82,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588238,'SLA',"PopulateSMSInfo(588238,6,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627093,'SLA',"PopulateSMSInfo(627093,41,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(579154,78,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570582,'SLA',"PopulateSMSInfo(570582,1,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617944,'SLA',"PopulateSMSInfo(617944,75,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576916,1,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624212,'SLA',"PopulateSMSInfo(624212,70,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607852,'SLA',"PopulateSMSInfo(607852,76,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618126,'SLA',"PopulateSMSInfo(618126,1,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592730,'SLA',"PopulateSMSInfo(592730,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094466 | 0 | 15 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(606070,48,now())} | 0 | 22 | 0 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607190,'SLA',"PopulateSMSInfo(607190,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576352,82,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628747,'SLA',"PopulateSMSInfo(628747,78,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569516,'SLA',"PopulateSMSInfo(569516,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581148,'SLA',"PopulateSMSInfo(581148,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188308 | 0 | 21 | 0 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631704,'SLA',"PopulateSMSInfo(631704,68,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566600,1,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566996,'SLA',"PopulateSMSInfo(566996,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370468 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569360,'SLA',"PopulateSMSInfo(569360,81,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(589398,1,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617472,'SLA',"PopulateSMSInfo(617472,73,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566268,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598240,'SLA',"PopulateSMSInfo(598240,5,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757610 | 0 | 15 | 1 | 12 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616834,'SLA',"PopulateSMSInfo(616834,72,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566968,'SLA',"PopulateSMSInfo(566968,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628525,'SLA',"PopulateSMSInfo(628525,70,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577468,'SLA',"PopulateSMSInfo(577468,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164330 | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632552,'SLA',"PopulateSMSInfo(632552,48,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598180,'SLA',"PopulateSMSInfo(598180,82,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622800,41,now())} | 0 | 21 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576256,'SLA',"PopulateSMSInfo(576256,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636037,'SLA',"PopulateSMSInfo(636037,6,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565764,'SLA',"PopulateSMSInfo(565764,9,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(630352,41,now())} | 0 | 21 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605796,72,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(577610,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605270,'SLA',"PopulateSMSInfo(605270,5,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587514,73,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056560 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626802,'SLA',"PopulateSMSInfo(626802,1,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630310,'SLA',"PopulateSMSInfo(630310,41,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(624422,68,now())} | 0 | 14 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(564452,72,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2539524 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628559,'SLA',"PopulateSMSInfo(628559,6,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620748,'SLA',"PopulateSMSInfo(620748,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167838 | 0 | 15 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591296,'SLA',"PopulateSMSInfo(591296,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601060,'SLA',"PopulateSMSInfo(601060,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626454,'SLA',"PopulateSMSInfo(626454,73,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(596134,41,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116234 | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630906,'SLA',"PopulateSMSInfo(630906,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617006,'SLA',"PopulateSMSInfo(617006,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068558 | 0 | 15 | 1 | 10 | 2 | 0.00 |
| {call PopulateSMSInfo(598140,73,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597186,'SLA',"PopulateSMSInfo(597186,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056584 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590838,72,now())} | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631355,'SLA',"PopulateSMSInfo(631355,14,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621484,'SLA',"PopulateSMSInfo(621484,9,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(593202,14,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609162,'SLA',"PopulateSMSInfo(609162,68,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569372,'SLA',"PopulateSMSInfo(569372,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599790,'SLA',"PopulateSMSInfo(599790,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587600,'SLA',"PopulateSMSInfo(587600,22,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672274 | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(567562,78,now())} | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586442,'SLA',"PopulateSMSInfo(586442,76,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370480 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557898,48,now())} | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625536,'SLA',"PopulateSMSInfo(625536,1,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(605112,6,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577520,'SLA',"PopulateSMSInfo(577520,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104280 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568384,1,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586452,70,now())} | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583666,'SLA',"PopulateSMSInfo(583666,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(569412,72,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632048,'SLA',"PopulateSMSInfo(632048,1,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612636,5,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627992,'SLA',"PopulateSMSInfo(627992,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(578794,72,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614992,'SLA',"PopulateSMSInfo(614992,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635547,'SLA',"PopulateSMSInfo(635547,75,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| select sdcategory0_.CategoryName as col_0_0_ from sd_categorymaster sdcategory0_ where sdcategory0_.CategoryId=? limit ? | 0 | 20 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766217 | 0 | 5 | 3 | 15 | 6 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=59) | 0 | 20 | 0 | 3 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2267 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2267) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786549 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 1 | 17 | 17 | 0 | 0.00 |
| Select KitCount('CIMS-MO08254765/INV/08/25/1') As attribute6 | 0 | 1 | 17 | 17 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670072,'SLA',"PopulateSMSInfo(670072,73,now())",now()) | 0 | 3 | 5 | 14 | 7 | 0.00 |
| {call PopulateSMSInfo(628096,48,now())} | 0 | 14 | 1 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608956,'SLA',"PopulateSMSInfo(608956,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575270,'SLA',"PopulateSMSInfo(575270,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "834001" and ad.itemtypeId = 20005 limit 1
| 0 | 2 | 8 | 15 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571156,'SLA',"PopulateSMSInfo(571156,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606264,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605114,'SLA',"PopulateSMSInfo(605114,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629525,'SLA',"PopulateSMSInfo(629525,6,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619492,'SLA',"PopulateSMSInfo(619492,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(564568,1,now())} | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608520,'SLA',"PopulateSMSInfo(608520,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623184,'SLA',"PopulateSMSInfo(623184,119,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595478,'SLA',"PopulateSMSInfo(595478,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570734,'SLA',"PopulateSMSInfo(570734,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630584,1,now())} | 0 | 21 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (542680,'SLA',"PopulateSMSInfo(542680,107,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595794,41,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624512,'SLA',"PopulateSMSInfo(624512,1,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(562480,22,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636974,'SLA',"PopulateSMSInfo(636974,72,now())",now()) | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056500 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587428,'SLA',"PopulateSMSInfo(587428,4,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598428,'SLA',"PopulateSMSInfo(598428,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609378,'SLA',"PopulateSMSInfo(609378,78,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094478 | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580886,'SLA',"PopulateSMSInfo(580886,82,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588832,'SLA',"PopulateSMSInfo(588832,41,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620838,'SLA',"PopulateSMSInfo(620838,48,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131806 | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(631753,68,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566914,'SLA',"PopulateSMSInfo(566914,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566800,'SLA',"PopulateSMSInfo(566800,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561662,72,now())} | 0 | 16 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721686 | 0 | 22 | 0 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(582372,41,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617598,4,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792004 | 0 | 15 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577522,'SLA',"PopulateSMSInfo(577522,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(579134,72,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(615362,1,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615260,'SLA',"PopulateSMSInfo(615260,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592442,'SLA',"PopulateSMSInfo(592442,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628907,41,now())} | 0 | 14 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623688,'SLA',"PopulateSMSInfo(623688,48,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625316,'SLA',"PopulateSMSInfo(625316,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785795 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 3 | 5 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (582284,'SLA',"PopulateSMSInfo(582284,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629081,'SLA',"PopulateSMSInfo(629081,6,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211160 | 0 | 14 | 1 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(605618,70,now())} | 0 | 15 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(620160,6,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629377,'SLA',"PopulateSMSInfo(629377,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573636,48,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155874 | 0 | 15 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(597984,48,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(579426,9,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594396,'SLA',"PopulateSMSInfo(594396,70,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (549052,'SLA',"PopulateSMSInfo(549052,52,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369460 | 0 | 14 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627291,'SLA',"PopulateSMSInfo(627291,70,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(571216,22,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614318,72,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068526 | 0 | 15 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(613362,75,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631957,'SLA',"PopulateSMSInfo(631957,70,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(587770,9,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596018,'SLA',"PopulateSMSInfo(596018,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104296 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637373,'SLA',"PopulateSMSInfo(637373,4,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784885 | 0 | 6 | 2 | 7 | 2 | 0.00 |
| {call PopulateSMSInfo(660160,1,now())} | 0 | 4 | 4 | 16 | 7 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629171,'SLA',"PopulateSMSInfo(629171,78,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600188,1,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616290,'SLA',"PopulateSMSInfo(616290,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629217,'SLA',"PopulateSMSInfo(629217,14,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213716 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615732,'SLA',"PopulateSMSInfo(615732,76,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(609074,48,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579664,'SLA',"PopulateSMSInfo(579664,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586268,1,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637768,'SLA',"PopulateSMSInfo(637768,48,now())",now()) | 0 | 14 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614492,'SLA',"PopulateSMSInfo(614492,82,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617162,'SLA',"PopulateSMSInfo(617162,75,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502657 | 0 | 13 | 1 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565870,'SLA',"PopulateSMSInfo(565870,68,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600342,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614372,1,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(582340,22,now())} | 0 | 15 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(591244,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617680,1,now())} | 0 | 14 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081530 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915706 | 0 | 16 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583526,'SLA',"PopulateSMSInfo(583526,75,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(557902,48,now())} | 0 | 16 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632245,'SLA',"PopulateSMSInfo(632245,22,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560544,72,now())} | 0 | 16 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567198,'SLA',"PopulateSMSInfo(567198,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628136,'SLA',"PopulateSMSInfo(628136,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596652,'SLA',"PopulateSMSInfo(596652,73,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617966,'SLA',"PopulateSMSInfo(617966,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(630491,70,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608794,76,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(625656,72,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696226 | 0 | 22 | 0 | 3 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:38\:55\.69',
`merchant_id`='158471933',
`dispatch_status`='InStock',
`Acknowledged_By`='Salamat Ansari',
`location`='158471933'
WHERE `KIT_number`='79213821' | 0 | 1 | 17 | 17 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903728 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611558,'SLA',"PopulateSMSInfo(611558,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628636,'SLA',"PopulateSMSInfo(628636,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611760,'SLA',"PopulateSMSInfo(611760,41,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609648,75,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081550 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627200,'SLA',"PopulateSMSInfo(627200,68,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605426,'SLA',"PopulateSMSInfo(605426,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576242,22,now())} | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591620,'SLA',"PopulateSMSInfo(591620,70,now())",now()) | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(623318,22,now())} | 0 | 21 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627718,'SLA',"PopulateSMSInfo(627718,73,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527500 | 0 | 15 | 1 | 8 | 1 | 0.00 |
| {call PopulateSMSInfo(569342,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641865,'SLA',"PopulateSMSInfo(641865,76,now())",now()) | 0 | 11 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561012,'SLA',"PopulateSMSInfo(561012,72,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178904 | 0 | 14 | 1 | 9 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589210,'SLA',"PopulateSMSInfo(589210,5,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903708 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596526,'SLA',"PopulateSMSInfo(596526,72,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(623880,1,now())} | 0 | 14 | 1 | 8 | 2 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 6 , 10 , 17 , 20 , 36 , 40)) and sdprojectr0_.AccessValue=17 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| select distinct sdviewacce0_.AccessValue as col_0_0_ from sd_viewaccess_details sdviewacce0_ inner join sd_viewaccess_master sdviewacce1_ on sdviewacce0_.ViewAccessID=sdviewacce1_.ViewAccessID where (sdviewacce1_.ViewAccessID in (select sdviewacce3_.ViewAccessID from sd_viewaccess_details sdviewacce2_ inner join sd_viewaccess_master sdviewacce3_ on sdviewacce2_.ViewAccessID=sdviewacce3_.ViewAccessID where sdviewacce2_.ProjectID=? and (sdviewacce2_.ModuleType=1 and sdviewacce2_.AccessType=6 and (sdviewacce2_.AccessValue in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) or sdviewacce2_.ModuleType=2 and sdviewacce2_.AccessValue=?) group by sdviewacce3_.ViewAccessID)) and sdviewacce0_.ModuleType=1 and sdviewacce0_.AccessType=? | 0 | 14 | 1 | 2 | 0 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (12 , 14 , 6 , 10 , 20 , 16 , 7 , 37)) and sdprojectr0_.AccessValue=17 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787952 | 0 | 3 | 5 | 15 | 8 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665955,'SLA',"PopulateSMSInfo(665955,70,now())",now()) | 0 | 4 | 4 | 11 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578482,'SLA',"PopulateSMSInfo(578482,41,now())",now()) | 0 | 5 | 3 | 11 | 4 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=78) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 2 | 8 | 8 | 0 | 0.00 |
| Select ad1.AssetValue As 'attribute6',ad2.assetvalue As 'attribute7' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20020 and ad.ItemDetailsID=384 and ad1.ItemDetailsID=389 and ad2.ItemDetailsID=388 and ad.assetvalue='Rajasthan' | 0 | 7 | 2 | 4 | 1 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787575 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 16 | 16 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138419 | 0 | 4 | 4 | 13 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632973,'SLA',"PopulateSMSInfo(632973,48,now())",now()) | 0 | 13 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591430,'SLA',"PopulateSMSInfo(591430,48,now())",now()) | 0 | 13 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(579420,14,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631418,'SLA',"PopulateSMSInfo(631418,72,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804448 | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628265,'SLA',"PopulateSMSInfo(628265,1,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629720,1,now())} | 0 | 14 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568186,'SLA',"PopulateSMSInfo(568186,4,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='786062' | 0 | 1 | 16 | 16 | 0 | 0.00 |
| {call PopulateSMSInfo(598026,6,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629997,'SLA',"PopulateSMSInfo(629997,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605142,4,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(579152,6,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607174,'SLA',"PopulateSMSInfo(607174,132,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576878,78,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593046,6,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(598616,1,now())} | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607852,'SLA',"PopulateSMSInfo(607852,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620894,73,now())} | 0 | 21 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(609008,48,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624740,'SLA',"PopulateSMSInfo(624740,5,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(633192,73,now())} | 0 | 18 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619736,'SLA',"PopulateSMSInfo(619736,41,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(614074,70,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583216,'SLA',"PopulateSMSInfo(583216,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597410,'SLA',"PopulateSMSInfo(597410,14,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(585118,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(616554,72,now())} | 0 | 15 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(617746,6,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597390,14,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(615866,9,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643214,'SLA',"PopulateSMSInfo(643214,41,now())",now()) | 0 | 10 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(631767,22,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915782 | 0 | 16 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(624060,48,now())} | 0 | 14 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(575752,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632582,'SLA',"PopulateSMSInfo(632582,4,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188312 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563316,'SLA',"PopulateSMSInfo(563316,1,now())",now()) | 0 | 16 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617388,72,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623848,'SLA',"PopulateSMSInfo(623848,70,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786301 | 0 | 4 | 4 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600702,'SLA',"PopulateSMSInfo(600702,6,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(574120,1,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619314,'SLA',"PopulateSMSInfo(619314,70,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632041,'SLA',"PopulateSMSInfo(632041,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606496,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999760 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561090,1,now())} | 0 | 16 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2975790 | 0 | 15 | 1 | 9 | 2 | 0.00 |
| {call PopulateSMSInfo(567106,41,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(607178,76,now())} | 0 | 15 | 1 | 8 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650793,'SLA',"PopulateSMSInfo(650793,9,now())",now()) | 0 | 7 | 2 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629945,'SLA',"PopulateSMSInfo(629945,75,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606796,115,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631889,5,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631748,1,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609156,'SLA',"PopulateSMSInfo(609156,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626721,'SLA',"PopulateSMSInfo(626721,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593892,73,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621792,'SLA',"PopulateSMSInfo(621792,72,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792016 | 0 | 15 | 1 | 10 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641463,'SLA',"PopulateSMSInfo(641463,5,now())",now()) | 0 | 12 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(564026,5,now())} | 0 | 16 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (565834,'SLA',"PopulateSMSInfo(565834,70,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370462 | 0 | 21 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045426 | 0 | 16 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(581532,76,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104288 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(592802,82,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623474,'SLA',"PopulateSMSInfo(623474,5,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643604,'SLA',"PopulateSMSInfo(643604,78,now())",now()) | 0 | 9 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(617372,73,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571882,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345496 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560046,72,now())} | 0 | 16 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(610660,68,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629333,48,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560578,1,now())} | 0 | 16 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166998 | 0 | 14 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(629712,41,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587880,73,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570266,72,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(566244,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557530,76,now())} | 0 | 16 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620792,75,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583270,76,now())} | 0 | 15 | 1 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696266 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581838,'SLA',"PopulateSMSInfo(581838,75,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586392,'SLA',"PopulateSMSInfo(586392,41,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622252,'SLA',"PopulateSMSInfo(622252,75,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585380,48,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629792,'SLA',"PopulateSMSInfo(629792,41,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570428,'SLA',"PopulateSMSInfo(570428,5,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045442 | 0 | 16 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213712 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592708,73,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610990,41,now())} | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617510,'SLA',"PopulateSMSInfo(617510,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607188,'SLA',"PopulateSMSInfo(607188,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608148,'SLA',"PopulateSMSInfo(608148,68,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081506 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594344,'SLA',"PopulateSMSInfo(594344,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254488/INV/08/25/1' | 0 | 17 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213700 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370456 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583886,22,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570644,'SLA',"PopulateSMSInfo(570644,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370452 | 0 | 21 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581540,'SLA',"PopulateSMSInfo(581540,6,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620104,1,now())} | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(567440,73,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617212,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629131,'SLA',"PopulateSMSInfo(629131,27,now())",now()) | 0 | 14 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104244 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606928,'SLA',"PopulateSMSInfo(606928,48,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104248 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985176 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631767,'SLA',"PopulateSMSInfo(631767,9,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631480,'SLA',"PopulateSMSInfo(631480,9,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213720 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593198,14,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566878,'SLA',"PopulateSMSInfo(566878,76,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632159,'SLA',"PopulateSMSInfo(632159,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625256,68,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(570694,41,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599782,'SLA',"PopulateSMSInfo(599782,75,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562714,72,now())} | 0 | 16 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370482 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602990,73,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(627226,22,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592798,82,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370486 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632433,'SLA',"PopulateSMSInfo(632433,5,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606184,9,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696230 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568936,41,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605042,'SLA',"PopulateSMSInfo(605042,1,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614216,'SLA',"PopulateSMSInfo(614216,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370494 | 0 | 21 | 0 | 7 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619750,'SLA',"PopulateSMSInfo(619750,73,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985196 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611736,'SLA',"PopulateSMSInfo(611736,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696242 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597790,70,now())} | 0 | 15 | 1 | 7 | 1 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783093 and Slno=knowledge_store.Slno)) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665337,'SLA',"PopulateSMSInfo(665337,1,now())",now()) | 0 | 4 | 3 | 9 | 3 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2048 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2048) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786801 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 15 | 15 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787091 | 0 | 2 | 7 | 14 | 9 | 0.00 |
SELECT k.sapphire_child_reqid AS attribute6, convert((Select Count(distinct kt.Kit_Number) From Kit_Details kt Where kt.Sapphire_Child_ReqID=k.Sapphire_Child_ReqID ), CHAR) AS attribute7, convert(Sum(If(ACK_Status_API=0,1,0)),CHAR) AS attribute8 FROM `kit_details` k WHERE k.`Merchant_ID` ='157998518' AND k.`Sapphire_Child_ReqID` IS NOT NULL and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Dispatched','Delivered') Group By sapphire_child_reqid
| 0 | 1 | 15 | 15 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='786066' | 0 | 1 | 15 | 15 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786313 | 0 | 4 | 3 | 11 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595542,'SLA',"PopulateSMSInfo(595542,70,now())",now()) | 0 | 13 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591372,'SLA',"PopulateSMSInfo(591372,1,now())",now()) | 0 | 13 | 1 | 2 | 0 | 0.00 |
| update kit_details set branch_id='120201',merchant_id='135484039',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254906/INV/08/25/1' | 0 | 1 | 15 | 15 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630884,'SLA',"PopulateSMSInfo(630884,5,now())",now()) | 0 | 13 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213792 | 0 | 13 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2118862 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590034,'SLA',"PopulateSMSInfo(590034,14,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623474,'SLA',"PopulateSMSInfo(623474,82,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(579564,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903744 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573562,'SLA',"PopulateSMSInfo(573562,82,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999796 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611680,72,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587286,70,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586712,41,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903748 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603926,48,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605680,9,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(603192,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(598716,5,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608804,72,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985100 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614062,'SLA',"PopulateSMSInfo(614062,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600544,1,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(566886,1,now())} | 0 | 15 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603118,'SLA',"PopulateSMSInfo(603118,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903796 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696298 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(619860,9,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607788,78,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188324 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577202,78,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140388 | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(583212,6,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580320,1,now())} | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(565154,48,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559566,'SLA',"PopulateSMSInfo(559566,22,now())",now()) | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570200,41,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629304,'SLA',"PopulateSMSInfo(629304,41,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613364,68,now())} | 0 | 15 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(633631,78,now())} | 0 | 18 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596300,75,now())} | 0 | 15 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632377,70,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(625196,1,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628314,48,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601054,'SLA',"PopulateSMSInfo(601054,73,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562210,76,now())} | 0 | 23 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(593922,76,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903776 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576792,48,now())} | 0 | 15 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(571940,1,now())} | 0 | 15 | 1 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621424,'SLA',"PopulateSMSInfo(621424,48,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(561474,75,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630977,1,now())} | 0 | 21 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573744,'SLA',"PopulateSMSInfo(573744,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(559498,75,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566006,6,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(613450,68,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588318,48,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598332,'SLA',"PopulateSMSInfo(598332,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=787082 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 7 | 14 | 9 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623174,'SLA',"PopulateSMSInfo(623174,5,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(556006,70,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(616994,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999752 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(613062,76,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(559980,76,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(610888,73,now())} | 0 | 15 | 1 | 8 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622894,'SLA',"PopulateSMSInfo(622894,72,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(560934,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565104,68,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582046,70,now())} | 0 | 15 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(629453,1,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(570578,68,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056536 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568060,73,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631269,73,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619314,'SLA',"PopulateSMSInfo(619314,6,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631177,'SLA',"PopulateSMSInfo(631177,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619976,'SLA',"PopulateSMSInfo(619976,1,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558284,41,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370478 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562002,72,now())} | 0 | 16 | 0 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578474,'SLA',"PopulateSMSInfo(578474,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628964,'SLA',"PopulateSMSInfo(628964,14,now())",now()) | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(557922,70,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631879,75,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626196,'SLA',"PopulateSMSInfo(626196,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056552 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(569726,1,now())} | 0 | 15 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606676,'SLA',"PopulateSMSInfo(606676,72,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627035,78,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(573130,1,now())} | 0 | 15 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(621020,5,now())} | 0 | 21 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(593170,70,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(632260,1,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(607976,75,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599726,27,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164314 | 0 | 14 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615968,'SLA',"PopulateSMSInfo(615968,70,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626279,70,now())} | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(627046,1,now())} | 0 | 21 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572146,76,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608418,73,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370454 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593018,70,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602082,14,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578010,'SLA',"PopulateSMSInfo(578010,82,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696282 | 0 | 22 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2828426 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2118890 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626868,9,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562016,6,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696218 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696214 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623552,'SLA',"PopulateSMSInfo(623552,4,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570674,'SLA',"PopulateSMSInfo(570674,76,now())",now()) | 0 | 15 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632607,'SLA',"PopulateSMSInfo(632607,68,now())",now()) | 0 | 14 | 1 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(621322,14,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081522 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623702,'SLA',"PopulateSMSInfo(623702,48,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618888,48,now())} | 0 | 14 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(626757,48,now())} | 0 | 14 | 1 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630154,'SLA',"PopulateSMSInfo(630154,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903720 | 0 | 23 | 0 | 2 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787420 and ( SubmittedBy=2254 or Owner=2254 or ApprovalManager=2254 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2254) or ProxySubmittedBy=2254 ) order by ProblemID DESC | 0 | 4 | 3 | 12 | 5 | 0.00 |
| {call PopulateSMSInfo(594482,48,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585942,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627197,'SLA',"PopulateSMSInfo(627197,82,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578402,70,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561252,107,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(572644,76,now())} | 0 | 15 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591516,'SLA',"PopulateSMSInfo(591516,1,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(574116,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622216,'SLA',"PopulateSMSInfo(622216,6,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(635205,116,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629085,'SLA',"PopulateSMSInfo(629085,14,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602192,22,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613174,'SLA',"PopulateSMSInfo(613174,78,now())",now()) | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636910,1,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(628856,1,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593636,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600842,14,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(611050,48,now())} | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(593862,48,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(569392,73,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573264,76,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(556562,61,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142986 | 0 | 15 | 1 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(611312,6,now())} | 0 | 15 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213748 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599302,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590232,78,now())} | 0 | 15 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(578110,1,now())} | 0 | 15 | 1 | 2 | 0 | 0.00 |
select iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='785194' | 0 | 1 | 14 | 14 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660009,'SLA',"PopulateSMSInfo(660009,73,now())",now()) | 0 | 4 | 3 | 12 | 5 | 0.00 |
| SELECT SettingValue,DisplayName FROM configsettings where SettingKey="FROM_ADDRESS" | 0 | 21 | 0 | 4 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786686 and Slno=knowledge_store.Slno)) | 0 | 20 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634800,'SLA',"PopulateSMSInfo(634800,6,now())",now()) | 0 | 4 | 3 | 10 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669783,'SLA',"PopulateSMSInfo(669783,41,now())",now()) | 0 | 3 | 4 | 11 | 5 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633323,'SLA',"PopulateSMSInfo(633323,6,now())",now()) | 0 | 4 | 3 | 10 | 4 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786598,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 14 | 14 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576504,'SLA',"PopulateSMSInfo(576504,70,now())",now()) | 0 | 5 | 2 | 11 | 4 | 0.00 |
| select sdprojectr0_.AccessValue as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? | 0 | 18 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583866,'SLA',"PopulateSMSInfo(583866,73,now())",now()) | 0 | 5 | 2 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576008,'SLA',"PopulateSMSInfo(576008,68,now())",now()) | 0 | 5 | 2 | 10 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660331,'SLA',"PopulateSMSInfo(660331,1,now())",now()) | 0 | 4 | 3 | 8 | 3 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786581 | 0 | 4 | 3 | 12 | 5 | 0.00 |
select iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=145 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute6',
iF(Data = "RAW Card Location" ,
ifnull((Select ad1.AssetValue As 'attribute6' from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Where am.ItemTypeId=20008 and ad.ItemDetailsID=142 and ad1.ItemDetailsID=152 and ad.assetvalue='900274-Warje' limit 1),'NA'),
ifnull((Select ad2.AssetValue from AssetMaster am Inner Join AssetDetails ad on ad.AssetID=am.AssetID Inner Join AssetDetails ad1 on ad1.AssetID=am.AssetID Inner Join AssetDetails ad2 on ad2.AssetID=am.AssetID Where am.ItemTypeId=20009 and ad.ItemDetailsID=163 and ad1.ItemDetailsID=161 And ad2.ItemDetailsID=172 And ad.assetvalue='900274-Warje' limit 1),'NA')) As 'attribute7'
from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='785198' | 0 | 1 | 14 | 14 | 0 | 0.00 |
SELECT
IFNULL((SELECT ad1.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute6',
IFNULL((SELECT ad2.AssetValue FROM AssetMaster am INNER JOIN AssetDetails ad ON ad.AssetID=am.AssetID
INNER JOIN AssetDetails ad1 ON ad1.AssetID=am.AssetID INNER JOIN AssetDetails ad2 ON ad2.AssetID=am.AssetID
WHERE am.ItemTypeId=20009 AND ad.ItemDetailsID=163 AND ad1.ItemDetailsID=161 AND ad2.ItemDetailsID=172
AND ad.assetvalue='900274-Warje' LIMIT 1),'NA') AS 'attribute7'
FROM sd_servicereq_additionalparams sap WHERE sap.fieldid = 132 AND sap.problemid='786065' | 0 | 1 | 14 | 14 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615070,'SLA',"PopulateSMSInfo(615070,48,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104224 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631078,78,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(606206,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188344 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596616,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597186,48,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(578128,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787914 | 0 | 4 | 3 | 11 | 5 | 0.00 |
| {call PopulateSMSInfo(621398,48,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(604286,78,now())} | 0 | 15 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2936192 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213784 | 0 | 21 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(613934,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626617,136,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(587536,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572136,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615438,14,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610482,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589810,'SLA',"PopulateSMSInfo(589810,9,now())",now()) | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594456,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985104 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557750,41,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604904,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589824,6,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563716,48,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632211,9,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603366,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612228,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(601288,73,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211156 | 0 | 14 | 1 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(573056,72,now())} | 0 | 15 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(562608,127,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577272,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582950,75,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588212,'SLA',"PopulateSMSInfo(588212,41,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597804,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706082 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721698 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614902,72,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626980,4,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625924 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787397 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(584846,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622972,78,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626718,75,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608118,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627714,70,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(569576,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626774,72,now())} | 0 | 14 | 1 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223124 | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632623,4,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571824,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721682 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(629363,73,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(639880,75,now())} | 0 | 13 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(584216,70,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(578900,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235104 | 0 | 14 | 1 | 10 | 2 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786300 | 0 | 4 | 3 | 8 | 3 | 0.00 |
| {call PopulateSMSInfo(567156,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629670,27,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621956,76,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626444,48,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570106,'SLA',"PopulateSMSInfo(570106,41,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854316 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602656,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721674 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630565,6,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(608350,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721670 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618734,76,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614800,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587428,22,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608608,'SLA',"PopulateSMSInfo(608608,41,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578444,41,now())} | 0 | 15 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164354 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(615302,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853428 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623156,5,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631005,41,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2165202 | 0 | 15 | 0 | 2 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 59 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 59) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787111 and ( SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 ) order by ProblemID DESC | 0 | 3 | 4 | 5 | 0 | 0.00 |
| {call PopulateSMSInfo(577508,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631968,72,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618844,1,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592860,'SLA',"PopulateSMSInfo(592860,6,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587670,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626805,1,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128254 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370466 | 0 | 21 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143898 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607360,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632318,75,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(593022,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585812,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596284,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658558,'SLA',"PopulateSMSInfo(658558,73,now())",now()) | 0 | 5 | 2 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(628245,73,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626062,72,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068522 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594766,'SLA',"PopulateSMSInfo(594766,4,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627763,'SLA',"PopulateSMSInfo(627763,72,now())",now()) | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370474 | 0 | 20 | 0 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(573698,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561924,1,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621484,5,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(635052,70,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(583514,78,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577904,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| select sdencldeta1_.Access as col_0_0_ from sd_servicerequest_history sdauditlog0_ cross join sd_encldetails sdencldeta1_ where sdencldeta1_.ProblemId=? and sdencldeta1_.ProblemId=sdauditlog0_.ProblemId and sdauditlog0_.NewStateID=? and sdencldeta1_.EnclName='Waiting for SPOC Assign_Enclosure' and sdencldeta1_.Access<>0 and sdauditlog0_.CurrentTime=sdencldeta1_.EnclSubmittedTime | 0 | 4 | 3 | 12 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370448 | 0 | 20 | 0 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(599594,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(577660,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578280,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647195,'SLA',"PopulateSMSInfo(647195,78,now())",now()) | 0 | 7 | 2 | 3 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787442 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 14 | 14 | 0 | 0.00 |
| {call PopulateSMSInfo(591548,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(559106,73,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(594944,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577686,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605094,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770600 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045458 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620672,4,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601456,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631042,72,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560532,127,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596084,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602294,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558766,73,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565788,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584226,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593734,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(584500,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558550,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3524015 | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621234,73,now())} | 0 | 14 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(605730,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903712 | 0 | 23 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3130994 | 0 | 15 | 0 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(622368,72,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757654 | 0 | 15 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794616 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627280,6,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594140,78,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(559406,72,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468700 | 0 | 15 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213728 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477209 | 0 | 14 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155846 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131886 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618156,41,now())} | 0 | 14 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104252 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569520,'SLA',"PopulateSMSInfo(569520,72,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731098 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757666 | 0 | 15 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(583802,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602934,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622688,78,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613306,78,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(560030,73,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(598290,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573340,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630534,22,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(577476,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564986,78,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(616912,39,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563654,78,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607264,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632641,48,now())} | 0 | 14 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068574 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(569610,73,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(570772,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628446,72,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586368,'SLA',"PopulateSMSInfo(586368,72,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612226,'SLA',"PopulateSMSInfo(612226,5,now())",now()) | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2698894 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(563264,41,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599940,48,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567974,'SLA',"PopulateSMSInfo(567974,41,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629275,1,now())} | 0 | 14 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903700 | 0 | 23 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804496 | 0 | 15 | 0 | 11 | 2 | 0.00 |
| {call PopulateSMSInfo(630684,4,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570688,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127362 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662133,'SLA',"PopulateSMSInfo(662133,76,now())",now()) | 0 | 4 | 3 | 10 | 4 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=785189 and Access=0 | 0 | 2 | 6 | 12 | 7 | 0.00 |
| call Fino_Order_invoice_number_generation(787923,159,106,169); -- Query should return value | 0 | 1 | 13 | 13 | 0 | 0.00 |
| select sap1.data as attribute6 from sd_servicereq_additionalparams sap inner join sd_servicereq_additionalparams sap1 on sap.problemid=sap1.problemid And sap.ParamID<sap1.ParamID where sap.fieldid=87 and sap.data='Savings account Platinum RuPay card combo kit' and sap.problemid='787273' and sap1.fieldid=91 Group By sap.ParamID limit 1 | 0 | 1 | 13 | 13 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633535,'SLA',"PopulateSMSInfo(633535,75,now())",now()) | 0 | 4 | 3 | 5 | 2 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80552536' | 0 | 1 | 13 | 13 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80777523' | 0 | 1 | 13 | 13 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2270 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2270) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787161 and ( SubmittedBy=2270 or Owner=2270 or ApprovalManager=2270 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2270) or ProxySubmittedBy=2270 ) order by ProblemID DESC | 0 | 2 | 6 | 9 | 3 | 0.00 |
Select
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787999 And sm.ProjectID=1 limit 1 | 0 | 3 | 4 | 9 | 4 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=75) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=2 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 3 | 4 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649561,'SLA',"PopulateSMSInfo(649561,72,now())",now()) | 0 | 4 | 3 | 10 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632609,'SLA',"PopulateSMSInfo(632609,73,now())",now()) | 0 | 4 | 3 | 6 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651028,'SLA',"PopulateSMSInfo(651028,48,now())",now()) | 0 | 5 | 2 | 5 | 1 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787311 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 6 | 13 | 9 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786306 | 0 | 4 | 3 | 13 | 6 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669546,'SLA',"PopulateSMSInfo(669546,78,now())",now()) | 0 | 3 | 4 | 11 | 5 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786337 | 0 | 4 | 3 | 10 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1866346 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581292,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607900,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915710 | 0 | 16 | 0 | 8 | 2 | 0.00 |
| {call PopulateSMSInfo(617900,76,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603758,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629079,22,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854352 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(553014,106,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104232 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597860,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612876,41,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(599086,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903740 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578082,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580772,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632376,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611546,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650959,'SLA',"PopulateSMSInfo(650959,41,now())",now()) | 0 | 7 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(560626,48,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628867,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570250,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593994,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706078 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1925112 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580548,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562292,76,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620512,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609658,78,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094486 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612696,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560712,48,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626601,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999748 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583902,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(572456,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(600922,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604678,'SLA',"PopulateSMSInfo(604678,70,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600078,27,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999740 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601506,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607452,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588520,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608784,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571276,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601160,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621118,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563474,6,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595880,41,now())} | 0 | 15 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(571928,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563344,75,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564950,72,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721694 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607430,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631467,22,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610702,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594500,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(584100,14,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(570594,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631911,6,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607040,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913106 | 0 | 16 | 0 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643834,'SLA',"PopulateSMSInfo(643834,41,now())",now()) | 0 | 9 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(567698,1,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629313,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567410,48,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(606028,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595534,48,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(570406,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622574,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618938,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(598134,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632661,'SLA',"PopulateSMSInfo(632661,72,now())",now()) | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611956,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611102,14,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999768 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626857,6,now())} | 0 | 14 | 0 | 7 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731006 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733666 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(559904,72,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581470,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601282,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(579386,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718046 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056516 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211172 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(593694,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584760,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587714,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631025,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2192810 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (562884,'SLA',"PopulateSMSInfo(562884,4,now())",now()) | 0 | 16 | 0 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:50\:48\.873',
`merchant_id`='170286975',
`dispatch_status`='InStock',
`Acknowledged_By`='Neem Lal Yadav',
`location`='170286975'
WHERE `KIT_number`='80207845' | 0 | 1 | 13 | 13 | 0 | 0.00 |
| {call PopulateSMSInfo(591600,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973134 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985112 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594258,75,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(575270,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068502 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(549272,5,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562438,82,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608112,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609530,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (596086,'SLA',"PopulateSMSInfo(596086,4,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164350 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630566,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056532 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143894 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565260,70,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853420 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(541578,106,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580318,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597236,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580962,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581188,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576256,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(589198,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590548,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626276,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757618 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624146,5,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632572,73,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696254 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614416,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2828474 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584928,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164322 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(609340,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620614,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583208,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622700,4,now())} | 0 | 14 | 0 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581182,'SLA',"PopulateSMSInfo(581182,72,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045438 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(596682,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745642 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566190,72,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(596428,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631143,14,now())} | 0 | 21 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643966,'SLA',"PopulateSMSInfo(643966,73,now())",now()) | 0 | 9 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564176,82,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568424,9,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(603444,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(635889,73,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998072 | 0 | 15 | 0 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(616704,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(627781,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(607486,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370440 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630879,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081514 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561980,6,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632660,14,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370442 | 0 | 21 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(619726,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628454,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630870,48,now())} | 0 | 14 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(609392,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596418,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577754,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583676,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602400,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605702,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617280,27,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582460,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629751,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841438 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178944 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(576130,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582870,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596632,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056568 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561484,78,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985188 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081538 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841402 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2057450 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213736 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621148,22,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045462 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127334 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903716 | 0 | 23 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628355,6,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576442,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631717,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596398,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(550294,70,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594178,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585242,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213724 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617614,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576426,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(552886,107,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564066,22,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580372,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602080,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563548,72,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605694,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142998 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632171,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139348 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(618820,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595778,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(559660,70,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081558 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696238 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593948,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573664,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592938,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127350 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856908 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998024 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591058,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565914,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624644,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997184 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595776,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602038,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502699 | 0 | 13 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914816 | 0 | 15 | 0 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(559854,48,now())} | 0 | 23 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(543458,52,now())} | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453224 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619044,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584476,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580496,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104276 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617498,1,now())} | 0 | 14 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(592472,1,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580354,48,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(616418,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564814,41,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143846 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632504,6,now())} | 0 | 14 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(601586,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600366,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903704 | 0 | 23 | 0 | 3 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787312 and Slno=knowledge_store.Slno)) | 0 | 12 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=781968 and Slno=knowledge_store.Slno)) | 0 | 12 | 1 | 2 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=786731 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564968,'SLA',"PopulateSMSInfo(564968,72,now())",now()) | 0 | 6 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657905,'SLA',"PopulateSMSInfo(657905,75,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785701 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=785701 and fieldid=132) limit 0,100 | 0 | 6 | 2 | 9 | 3 | 100.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587248,'SLA',"PopulateSMSInfo(587248,72,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660352,'SLA',"PopulateSMSInfo(660352,14,now())",now()) | 0 | 4 | 3 | 9 | 4 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785702 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC | 0 | 1 | 12 | 12 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636479,'SLA',"PopulateSMSInfo(636479,72,now())",now()) | 0 | 4 | 3 | 9 | 4 | 0.00 |
| {call PopulateSMSInfo(567232,70,now())} | 0 | 5 | 2 | 9 | 3 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786535 | 0 | 4 | 3 | 10 | 4 | 0.00 |
| {call PopulateSMSInfo(657325,41,now())} | 0 | 5 | 2 | 8 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657217,'SLA',"PopulateSMSInfo(657217,22,now())",now()) | 0 | 5 | 2 | 7 | 2 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786653 and Slno=knowledge_store.Slno)) | 0 | 14 | 0 | 2 | 0 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=70) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,17)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=69) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 4 | 3 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766061 | 0 | 5 | 2 | 11 | 4 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254592/INV/08/25/1' | 0 | 3 | 4 | 6 | 1 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=8 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625468,75,now())} | 0 | 13 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(574398,75,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591730,6,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007636 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2948176 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(608160,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755070 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626419,4,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626542,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568208,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617886,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608474,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2118866 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787917 | 0 | 4 | 3 | 9 | 4 | 0.00 |
| {call PopulateSMSInfo(560650,78,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(571454,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596738,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188348 | 0 | 21 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1940738 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573052,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627324,4,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(583490,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628561,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557804,6,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973122 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592774,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610146,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629485,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(616044,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589914,41,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595542,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625936 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590016,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767072 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140392 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580598,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007608 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(595874,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587232,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250756 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588358,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626631,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188320 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580186,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780054 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557342,27,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567324,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721690 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626108,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600162,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631099,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044524 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625920 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2649916 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584774,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999732 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188328 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582442,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583774,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593912,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582168,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577216,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(559970,73,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(633250,1,now())} | 0 | 18 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563542,76,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621916,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580510,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987784 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(603132,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211176 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566066,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(533094,106,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(585660,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755098 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999764 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622652,72,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(592924,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589054,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595464,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581874,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586676,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249748 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985116 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2008494 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601326,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622474,5,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(603206,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597704,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594860,6,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631258,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570126,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(603640,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176328 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603330,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590992,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903784 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594196,6,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647878,'SLA',"PopulateSMSInfo(647878,9,now())",now()) | 0 | 7 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(621432,22,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615396,107,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625940 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586168,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593254,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527516 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116274 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614054,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672292 | 0 | 15 | 0 | 6 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141230 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785736 and Slno=knowledge_store.Slno)) | 0 | 10 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(622796,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606284,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623234,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(627809,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628766,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629052,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841446 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(572222,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(559714,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605498,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626230,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567742,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570172,'SLA',"PopulateSMSInfo(570172,70,now())",now()) | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604672,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591964,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696250 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(568884,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631358,70,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561260,75,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644192,'SLA',"PopulateSMSInfo(644192,9,now())",now()) | 0 | 9 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(574708,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(538178,107,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558368,1,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(585130,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595686,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595464,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590410,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584724,73,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527524 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(574886,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2865416 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127382 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624538,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564666,72,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(583880,78,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589456,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(603848,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201736 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769624 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578026,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568158,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(596102,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502643 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587764,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453276 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568362,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(562432,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597214,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154986 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(631759,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577988,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607018,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594676,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566054,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696278 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589364,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562496,72,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2660286 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696274 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626391,41,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784899 | 0 | 2 | 6 | 10 | 5 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127398 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568670,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140372 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621736,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(615444,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608398,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502655 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213708 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563250,119,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179814 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154998 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617536,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562940,9,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613804,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583484,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116290 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585148,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626988,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619756,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139324 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609158,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974082 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624326,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585440,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593790,75,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(611478,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743014 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453254 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(580480,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745670 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131874 | 0 | 15 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985192 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(558218,41,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(616956,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094402 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589242,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(572444,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(622298,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068550 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(570978,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142970 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974074 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584892,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601712,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618226,72,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3296089 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2828418 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624072,9,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586304,78,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(594248,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581948,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609336,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116226 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081526 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565698,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582278,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045474 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627692,1,now())} | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560474,41,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590332,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(592988,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573270,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974066 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621740,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612346,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590324,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607122,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626553,5,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369490 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612956,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468708 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599686,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610984,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591552,6,now())} | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606032,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617088,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570708,75,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(580694,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607664,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628756,'SLA',"PopulateSMSInfo(628756,48,now())",now()) | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605186,70,now())} | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104264 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804480 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696234 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629303,'SLA',"PopulateSMSInfo(629303,1,now())",now()) | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104260 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178916 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561094,41,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(575114,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565080,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614912,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631140,68,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127354 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(558090,48,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(589164,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580316,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225704 | 0 | 14 | 0 | 4 | 1 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786473,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000303_1755582562003.pdf&fileNameOriginal=DC2726050000303_1755582562003.pdf",171,1) | 0 | 1 | 12 | 12 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770644 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627212,68,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614766,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782610 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620396,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116246 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560956,73,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104272 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(625552,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632160,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597734,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627377,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601258,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615924,'SLA',"PopulateSMSInfo(615924,72,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651826,'SLA',"PopulateSMSInfo(651826,4,now())",now()) | 0 | 5 | 2 | 8 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (561174,'SLA',"PopulateSMSInfo(561174,6,now())",now()) | 0 | 6 | 1 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651543,'SLA',"PopulateSMSInfo(651543,75,now())",now()) | 0 | 5 | 2 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502557 | 0 | 4 | 2 | 11 | 5 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786569 | 0 | 4 | 2 | 9 | 4 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655799,'SLA',"PopulateSMSInfo(655799,1,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786542 and Access=0 | 0 | 2 | 5 | 8 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658392,'SLA',"PopulateSMSInfo(658392,6,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581508,'SLA',"PopulateSMSInfo(581508,14,now())",now()) | 0 | 5 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (559332,'SLA',"PopulateSMSInfo(559332,76,now())",now()) | 0 | 6 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632276,'SLA',"PopulateSMSInfo(632276,1,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632735,'SLA',"PopulateSMSInfo(632735,78,now())",now()) | 0 | 4 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607240,'SLA',"PopulateSMSInfo(607240,75,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669390,'SLA',"PopulateSMSInfo(669390,68,now())",now()) | 0 | 3 | 3 | 9 | 4 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786453 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786453 | 0 | 1 | 11 | 11 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590636,'SLA',"PopulateSMSInfo(590636,78,now())",now()) | 0 | 5 | 2 | 5 | 1 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787480 and Slno=knowledge_store.Slno)) | 0 | 10 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612304,'SLA',"PopulateSMSInfo(612304,4,now())",now()) | 0 | 5 | 2 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(604378,113,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580898,73,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(635152,6,now())} | 0 | 12 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627210,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225756 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(572110,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617860,70,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586778,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614502,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(555076,76,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188340 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631841,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630586,48,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(617870,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(622956,6,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634396 | 0 | 9 | 1 | 7 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985152 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891224 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(625478,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3274729 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767036 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176368 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606344,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585020,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632098,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570390,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632077,70,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(588958,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602862,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782658 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571602,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731034 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094418 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617840,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733690 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630748,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(636097,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2613956 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(598258,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082498 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589112,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706070 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573204,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2637928 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628631,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780042 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632107,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(613464,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191984 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780046 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767068 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(576456,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2650904 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(607098,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619558,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235128 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(616222,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731026 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627258,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999744 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1868982 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021490 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794688 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632182,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622654,14,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1868986 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854336 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631256,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587296,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786707 | 0 | 12 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973110 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602042,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755094 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891240 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581222,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576158,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587504,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3247100 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(616224,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611070,115,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731018 | 0 | 15 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(620680,22,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578522,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656009,'SLA',"PopulateSMSInfo(656009,1,now())",now()) | 0 | 6 | 1 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(589776,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586626,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3404242 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609622,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794696 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582072,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617972,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(583296,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(623024,139,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587200,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590990,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631659,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608718,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223128 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587898,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913102 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567344,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527572 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891276 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630310,70,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2192806 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621046,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985120 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610486,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558134,6,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(616168,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591626,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582356,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596118,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(589932,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632328,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578626,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620366,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987788 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578682,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237760 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611308,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626683,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607200,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627411,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575338,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082470 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571018,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502615 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223136 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596154,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718026 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594804,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2613960 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903792 | 0 | 23 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044540 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591742,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593640,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767080 | 0 | 15 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961160 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608588,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591760,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585944,72,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(599766,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625058,9,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590192,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927732 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567880,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606636,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601110,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580404,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632008,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056528 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609572,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631440,9,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(632407,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621534,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625730,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604356,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632287,68,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891292 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(564572,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606502,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502663 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601708,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370460 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044552 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308513 | 0 | 14 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(603898,39,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696258 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104284 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477251 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(563532,73,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345490 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614198,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601488,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597324,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619158,68,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601572,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(612232,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602182,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357474 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588104,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654217,'SLA',"PopulateSMSInfo(654217,82,now())",now()) | 0 | 7 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(587016,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477249 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(608580,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045434 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370476 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611098,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621142,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2865412 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596886,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592682,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(619746,70,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140376 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627027,68,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560260,41,now())} | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626753,61,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081518 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627312,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631219,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154982 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582318,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565718,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626289,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370446 | 0 | 20 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986096 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602216,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570912,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141218 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562470,70,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696270 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141214 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584938,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140368 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998080 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585804,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745666 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606058,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599218,75,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(629097,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164318 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625374,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213704 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583358,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632522,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575190,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590538,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628943,68,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045450 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128262 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139380 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(625230,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696286 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626374,68,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589964,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617702,75,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369472 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612132,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572534,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167834 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202632 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564052,68,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166942 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770636 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(569860,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629963,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237708 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453252 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3524013 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(621982,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614424,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597448,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626716,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2926804 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104240 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131878 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585764,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622516,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620980,5,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576850,82,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629820,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628946,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573138,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684238 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577406,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2118882 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382499 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645179,'SLA',"PopulateSMSInfo(645179,22,now())",now()) | 0 | 8 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629186,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033494 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202644 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630557,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841410 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914832 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804464 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140308 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3284095 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745686 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623704,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237716 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619440,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769632 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647799,'SLA',"PopulateSMSInfo(647799,4,now())",now()) | 0 | 7 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(574820,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477205 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(631752,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629819,82,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068562 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902824 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(598234,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782634 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(580568,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167818 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998056 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(632513,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610126,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382491 | 0 | 14 | 0 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(605680,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816448 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201744 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617214,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628644,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(635670,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997192 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115376 | 0 | 15 | 0 | 7 | 1 | 0.00 |
| {call PopulateSMSInfo(612796,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635606,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(574584,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585100,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816464 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502685 | 0 | 13 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914800 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769660 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986044 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567654,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630613,5,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(637982,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566236,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563990,5,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627224,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(574672,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628767,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045486 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608108,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370488 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514667 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560758,72,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567456,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586272,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575022,75,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(624430,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611724,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(543564,106,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816472 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2698890 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(579742,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502695 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154950 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769656 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586574,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(601460,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131862 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631055,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582452,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617270,75,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(614650,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580500,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(549868,70,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608828,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755026 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(575748,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3093514 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| select count(sdprojectr0_.ProjectRoleID) as col_0_0_ from sd_project_roles_access sdprojectr0_ where (sdprojectr0_.ProjectRoleID in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?)) and sdprojectr0_.AccessValue=? order by ProjectRoleID | 0 | 10 | 1 | 3 | 0 | 0.00 |
| select dashboardc0_.dashboardId as col_0_0_ from dashboardconfiguration_access_details dashboardc0_ where dashboardc0_.dashboardId=? and (dashboardc0_.accessType=1 and dashboardc0_.accessValue=? or dashboardc0_.accessType=2 and (dashboardc0_.accessValue in (1 , 5))) | 0 | 18 | 0 | 3 | 0 | 0.00 |
| select usermgmtma0_.FullName as col_0_0_ from usermgmt_master usermgmtma0_ where usermgmtma0_.UserID=? limit ? | 0 | 20 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638470,'SLA',"PopulateSMSInfo(638470,76,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=787919 and Access=0 | 0 | 2 | 5 | 10 | 7 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787049 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (556890,'SLA',"PopulateSMSInfo(556890,73,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588898,'SLA',"PopulateSMSInfo(588898,72,now())",now()) | 0 | 5 | 2 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580072,'SLA',"PopulateSMSInfo(580072,73,now())",now()) | 0 | 5 | 2 | 4 | 1 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80485213' | 0 | 1 | 10 | 10 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586924,'SLA',"PopulateSMSInfo(586924,1,now())",now()) | 0 | 5 | 2 | 5 | 1 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786556 | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648924,'SLA',"PopulateSMSInfo(648924,4,now())",now()) | 0 | 4 | 2 | 5 | 1 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "8292" and ad.itemtypeId = 20005 limit 1
| 0 | 4 | 2 | 7 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618214,'SLA',"PopulateSMSInfo(618214,48,now())",now()) | 0 | 4 | 2 | 7 | 3 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787489 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 10 | 10 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:45\:55\.94',
`merchant_id`='170540672',
`dispatch_status`='InStock',
`Acknowledged_By`='Tamilarasan M',
`location`='170540672'
WHERE `KIT_number`='79843878' | 0 | 1 | 10 | 10 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (593808,'SLA',"PopulateSMSInfo(593808,1,now())",now()) | 0 | 5 | 2 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612152,'SLA',"PopulateSMSInfo(612152,73,now())",now()) | 0 | 5 | 2 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656672,'SLA',"PopulateSMSInfo(656672,78,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
| update kit_details set branch_id='120201',merchant_id='127310181',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254731/INV/08/25/1' | 0 | 1 | 10 | 10 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785525 and Slno=knowledge_store.Slno)) | 0 | 12 | 0 | 2 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "Ghanal" and ad.itemtypeId = 20005 limit 1
| 0 | 3 | 3 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636465,'SLA',"PopulateSMSInfo(636465,70,now())",now()) | 0 | 4 | 2 | 7 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653659,'SLA',"PopulateSMSInfo(653659,73,now())",now()) | 0 | 5 | 2 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623488,'SLA',"PopulateSMSInfo(623488,41,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654624,'SLA',"PopulateSMSInfo(654624,6,now())",now()) | 0 | 5 | 2 | 6 | 2 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "Pub" and ad.itemtypeId = 20005 limit 1
| 0 | 2 | 5 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646883,'SLA',"PopulateSMSInfo(646883,41,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| {call PopulateSMSInfo(620082,68,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| select distinct sdprojectr0_.ProjectRoleID as col_0_0_ from sd_project_roles_details sdprojectr0_ where sdprojectr0_.UserID=72 and (sdprojectr0_.ProjectRoleID in (select sdprojectr1_.ProjectRoleID from sd_project_roles sdprojectr1_ where sdprojectr1_.RoleName<>'Submitter' and sdprojectr1_.ProjectID=1)) | 0 | 20 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(592982,78,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(633749,75,now())} | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572390,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626601,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636628,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626161,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(582456,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624546,82,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082442 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573476,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(564264,136,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591452,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176360 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891220 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560468,76,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620568,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582940,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599274,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854356 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1866338 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607022,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743094 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582998,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596698,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581334,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609918,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211120 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3455849 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613672,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2948168 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(572270,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770684 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1939752 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(588586,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613860,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594558,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577326,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007600 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223144 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(582358,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223140 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628196,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631258,9,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094482 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575124,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176356 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927768 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021498 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625932 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021494 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779044 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623714,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794684 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632262,70,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235120 | 0 | 14 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(562628,73,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915790 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(613078,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140396 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3404234 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082494 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644390,'SLA',"PopulateSMSInfo(644390,73,now())",now()) | 0 | 9 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627193,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915778 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007612 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(585076,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568508,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(583702,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629772,5,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(581034,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628474,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3247108 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767056 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599402,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572852,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780058 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094470 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632414,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211148 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961140 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607168,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578848,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733678 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628589,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961148 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(624866,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(582640,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140384 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607468,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180810 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718054 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627295,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596270,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626297,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502601 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(635983,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621562,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767088 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594116,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094462 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614602,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563886,1,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613200,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235100 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588648,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767096 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021470 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625956 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615950,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594790,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731002 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180826 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794660 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164342 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502609 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622464,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794664 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585586,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721678 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223132 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(558616,6,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225792 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563114,1,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(588300,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2192818 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706062 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(623384,22,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804404 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044544 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021466 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987772 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767084 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558278,76,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650095,'SLA',"PopulateSMSInfo(650095,76,now())",now()) | 0 | 7 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706058 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(576504,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625944 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094458 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961168 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624384,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629181,41,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056524 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502617 | 0 | 13 | 0 | 6 | 1 | 0.00 |
| {call PopulateSMSInfo(563986,5,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620482,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595368,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(576712,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116278 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558716,41,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201716 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597314,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191948 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650863,'SLA',"PopulateSMSInfo(650863,1,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632189,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357484 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587412,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308511 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629280,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345498 | 0 | 21 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(557630,6,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045422 | 0 | 16 | 0 | 5 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2865400 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345492 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586060,76,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308503 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056544 | 0 | 22 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(602832,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164334 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582144,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056540 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308509 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629547,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140348 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201708 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610572,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179838 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602792,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630504,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502671 | 0 | 13 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(627793,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2153222 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587324,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045430 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477245 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155882 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(571936,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557490,70,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578580,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(569626,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578796,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770616 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(590574,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167842 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641275,73,now())} | 0 | 12 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621016,5,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628860,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566322,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628641,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986088 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139388 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(579632,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745650 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591066,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583364,127,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626787,22,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986092 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178956 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575948,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757634 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477233 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615670,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583108,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628944,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(598254,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590510,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577360,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769616 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(581920,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770604 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565932,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(559188,72,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998084 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575932,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629898,6,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631499,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(639327,82,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604182,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502651 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743002 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568224,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594980,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611528,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033470 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590624,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139376 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(623592,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605480,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370458 | 0 | 21 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902808 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620828,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477225 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369476 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589466,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610378,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(564240,14,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645373,'SLA',"PopulateSMSInfo(645373,9,now())",now()) | 0 | 8 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(547718,106,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140364 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632117,76,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560152,78,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626382,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140312 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033482 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225720 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382489 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(584990,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382487 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745674 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769640 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082418 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629907,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2698886 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604174,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597466,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477219 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3081534 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638055,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178932 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624810,6,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154962 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986072 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632664,5,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602720,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631523,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(584128,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(631540,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621036,72,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782626 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566836,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(623848,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605584,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596204,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563440,78,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167822 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225728 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577788,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127330 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997160 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973194 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140300 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615410,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587910,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(641690,41,now())} | 0 | 12 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(622154,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563478,41,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986076 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578942,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597904,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(592004,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617306,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587614,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599708,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611410,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369494 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202648 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572324,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201740 | 0 | 14 | 0 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(613686,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591442,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630459,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2104256 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628927,48,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656022,'SLA',"PopulateSMSInfo(656022,1,now())",now()) | 0 | 6 | 1 | 6 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816460 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155818 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370484 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632082,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139340 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(602220,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600984,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131850 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769664 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213756 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583072,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632302,76,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068578 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599636,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608576,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902856 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684250 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131858 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804484 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590126,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583016,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902852 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620416,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225708 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582006,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(619080,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591458,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(598086,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585310,61,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573666,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115388 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617086,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082402 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2057466 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595308,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619166,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(568406,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(557684,48,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626474,73,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(594034,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178900 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(603942,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370498 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986060 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624112,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593628,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629475,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3093518 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974086 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128226 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786684 and Slno=knowledge_store.Slno)) | 0 | 10 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626661,'SLA',"PopulateSMSInfo(626661,72,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787290 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%gu%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787290 AND FieldID=132) | 0 | 1 | 9 | 9 | 0 | 0.00 |
| {call PopulateSMSInfo(625854,72,now())} | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657752,'SLA',"PopulateSMSInfo(657752,41,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787009 | 0 | 12 | 0 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 44 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 44) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787453 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 9 | 9 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648747,'SLA',"PopulateSMSInfo(648747,75,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657522,'SLA',"PopulateSMSInfo(657522,78,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662836,'SLA',"PopulateSMSInfo(662836,1,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652189,'SLA',"PopulateSMSInfo(652189,73,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616064,'SLA',"PopulateSMSInfo(616064,1,now())",now()) | 0 | 5 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651160,'SLA',"PopulateSMSInfo(651160,78,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654475,'SLA',"PopulateSMSInfo(654475,1,now())",now()) | 0 | 5 | 1 | 5 | 1 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787827' AND sap3.FieldID=279 | 0 | 1 | 9 | 9 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666219,'SLA',"PopulateSMSInfo(666219,14,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577398,'SLA',"PopulateSMSInfo(577398,22,now())",now()) | 0 | 5 | 1 | 7 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608208,'SLA',"PopulateSMSInfo(608208,75,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867964 | 0 | 5 | 1 | 6 | 2 | 0.00 |
| {call PopulateSMSInfo(564746,1,now())} | 0 | 6 | 1 | 5 | 1 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2234 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2234) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786560 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 1 | 9 | 9 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639883,'SLA',"PopulateSMSInfo(639883,1,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627099,'SLA',"PopulateSMSInfo(627099,76,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='120201-s4-mvb-kochi' limit 0,100 | 0 | 3 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648994,'SLA',"PopulateSMSInfo(648994,6,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652204,'SLA',"PopulateSMSInfo(652204,48,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574192,'SLA',"PopulateSMSInfo(574192,1,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647883,'SLA',"PopulateSMSInfo(647883,6,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (785629,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 9 | 9 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786230 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786230 | 0 | 1 | 9 | 9 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659779,'SLA',"PopulateSMSInfo(659779,5,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673743 | 0 | 2 | 4 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580814,'SLA',"PopulateSMSInfo(580814,22,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664021,'SLA',"PopulateSMSInfo(664021,4,now())",now()) | 0 | 4 | 2 | 5 | 1 | 0.00 |
| {call PopulateSMSInfo(565824,78,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188352 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985168 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786346 | 0 | 4 | 2 | 8 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770692 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627122,82,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225748 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562840,6,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915714 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007632 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617682,76,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(607940,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1939744 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779020 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1940730 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769696 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786329 | 0 | 4 | 2 | 8 | 3 | 0.00 |
| {call PopulateSMSInfo(621384,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767032 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600424,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116202 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634392 | 0 | 9 | 1 | 3 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787912 | 0 | 4 | 2 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891228 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643611,'SLA',"PopulateSMSInfo(643611,70,now())",now()) | 0 | 9 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094410 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(593866,6,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2936196 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237732 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997136 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213780 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779012 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816424 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(614312,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249708 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502627 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587082,22,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3247112 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2975782 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913126 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605450,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(625726,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620838,76,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617078,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854340 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(586932,1,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(544124,106,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607184,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629449,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1866326 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987760 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(596068,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1925104 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578302,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731022 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606978,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566418,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(607974,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755074 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(564122,48,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629141,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(592576,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602838,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628957,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188336 | 0 | 21 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3247104 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164378 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249768 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2975770 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913118 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250752 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913114 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631277,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191972 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1868978 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621448,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(582152,76,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767060 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235136 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987756 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913122 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658426,'SLA',"PopulateSMSInfo(658426,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612732,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590208,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(605320,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250744 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570182,6,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973142 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180818 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191968 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782686 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223120 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178992 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1903780 | 0 | 23 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2613972 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(581024,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782682 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706050 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609338,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854324 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191960 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581002,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597724,70,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628146,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915770 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1913110 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(615152,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733662 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1939704 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502613 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915754 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2613964 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225796 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(570006,27,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706066 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(630509,1,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891264 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527584 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(585218,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927740 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782694 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2192814 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927736 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780038 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044548 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629703,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656066,'SLA',"PopulateSMSInfo(656066,72,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021462 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237776 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3262708 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595864,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630116,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580272,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139368 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561030,6,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856968 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140356 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308517 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854308 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502667 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357488 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502665 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632242,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745630 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623274,14,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610838,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502661 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629137,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178972 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769600 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587580,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068510 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684270 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477257 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(622344,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563840,82,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(616376,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033446 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141238 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(589416,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127374 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606350,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632357,48,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116266 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615366,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201704 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609506,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607762,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033450 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594012,119,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164338 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127390 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(557404,48,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572718,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357476 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841454 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628232,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357472 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357470 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609924,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620182,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587728,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(570876,22,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178964 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2660290 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625142,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605012,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684282 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(593414,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2660294 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116270 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607842,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(584228,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757622 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033458 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617322,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141246 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573508,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202608 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997196 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611762,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566622,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116298 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610878,70,now())} | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769628 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068538 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856940 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597726,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2660282 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568488,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045446 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(600654,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658413,'SLA',"PopulateSMSInfo(658413,14,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(583624,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757630 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103382 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477231 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127394 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998068 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201732 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627313,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624970,5,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141222 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167830 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201724 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626239,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853416 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631281,4,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116282 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453262 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624068,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841430 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630435,5,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745662 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453268 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068546 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617804,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477229 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652444,'SLA',"PopulateSMSInfo(652444,27,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651036,'SLA',"PopulateSMSInfo(651036,82,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757646 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178948 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369478 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103378 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045454 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624138,68,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514631 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(596706,6,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573484,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632197,82,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(558268,73,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585096,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597536,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082414 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142974 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3130990 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1962096 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804456 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782622 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629364,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856920 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986068 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116238 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591174,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3130998 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573534,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631470,41,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902836 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997164 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201752 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128214 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628533,6,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166954 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(571384,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743026 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3284093 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082422 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382497 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567876,1,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770624 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(577962,14,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082426 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115364 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154970 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631952,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127346 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627810,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3130986 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178920 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155842 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(541624,70,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477203 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647813,'SLA',"PopulateSMSInfo(647813,4,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045478 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696222 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902820 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786542 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 4 | 8 | 4 | 0.00 |
| {call PopulateSMSInfo(617428,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369496 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627094,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1844940 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631451,75,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627163,48,now())} | 0 | 14 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(608600,118,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769668 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627038,76,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(570764,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626210,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745698 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608870,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567386,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(589620,9,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178912 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128234 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621748,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974098 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619352,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2515540 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382461 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617108,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590914,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731086 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3093502 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201776 | 0 | 14 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201768 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770648 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2828438 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602940,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(568388,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(616864,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596528,6,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502693 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(623304,68,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743042 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632356,4,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(609288,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620522,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(639170,68,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068586 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575188,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902848 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068582 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(578616,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648134,'SLA',"PopulateSMSInfo(648134,75,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(621946,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757682 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468728 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997176 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731074 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632661,70,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787002,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646536,'SLA',"PopulateSMSInfo(646536,82,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (567156,'SLA',"PopulateSMSInfo(567156,1,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640197,'SLA',"PopulateSMSInfo(640197,1,now())",now()) | 0 | 4 | 2 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645230,'SLA',"PopulateSMSInfo(645230,1,now())",now()) | 0 | 4 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638047,'SLA',"PopulateSMSInfo(638047,22,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628909,'SLA',"PopulateSMSInfo(628909,70,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609364,'SLA',"PopulateSMSInfo(609364,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786635 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 3 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658527,'SLA',"PopulateSMSInfo(658527,9,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669260,'SLA',"PopulateSMSInfo(669260,5,now())",now()) | 0 | 3 | 2 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (564578,'SLA',"PopulateSMSInfo(564578,75,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586922,'SLA',"PopulateSMSInfo(586922,41,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633033,'SLA',"PopulateSMSInfo(633033,73,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592250,'SLA',"PopulateSMSInfo(592250,72,now())",now()) | 0 | 5 | 1 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660120,'SLA',"PopulateSMSInfo(660120,5,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| Select SubCategoryId,SubCategoryName from sd_subcategorymaster sdcm, sd_service_parameters_details sdspd where parameterid =2 and sdcm.SubCategoryId = sdspd.Parametervalue and sdcm.status = 0 and sdcm.projectId = 2 and SubCategoryName like '%%' and CategoryId in (54) order by SubCategoryName | 0 | 2 | 4 | 5 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631942,'SLA',"PopulateSMSInfo(631942,73,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80453958' | 0 | 1 | 8 | 8 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590246,'SLA',"PopulateSMSInfo(590246,41,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607352,'SLA',"PopulateSMSInfo(607352,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657085,'SLA',"PopulateSMSInfo(657085,22,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787294 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787294 | 0 | 1 | 8 | 8 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575830,'SLA',"PopulateSMSInfo(575830,70,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655869,'SLA',"PopulateSMSInfo(655869,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602320,'SLA',"PopulateSMSInfo(602320,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577548,'SLA',"PopulateSMSInfo(577548,72,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786574 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 4 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (619034,'SLA',"PopulateSMSInfo(619034,72,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636221,'SLA',"PopulateSMSInfo(636221,73,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646151,'SLA',"PopulateSMSInfo(646151,76,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648099,'SLA',"PopulateSMSInfo(648099,41,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591290,'SLA',"PopulateSMSInfo(591290,41,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635916,'SLA',"PopulateSMSInfo(635916,78,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631143,'SLA',"PopulateSMSInfo(631143,22,now())",now()) | 0 | 4 | 2 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647069,'SLA',"PopulateSMSInfo(647069,73,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787348 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787348 and fieldid=132) limit 0,100 | 0 | 3 | 2 | 5 | 2 | 100.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583518,'SLA',"PopulateSMSInfo(583518,72,now())",now()) | 0 | 5 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654630,'SLA',"PopulateSMSInfo(654630,5,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634651,'SLA',"PopulateSMSInfo(634651,1,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642793,'SLA',"PopulateSMSInfo(642793,4,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615946,'SLA',"PopulateSMSInfo(615946,73,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646624,'SLA',"PopulateSMSInfo(646624,1,now())",now()) | 0 | 4 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652262,'SLA',"PopulateSMSInfo(652262,6,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(535050,107,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785820 and Slno=knowledge_store.Slno)) | 0 | 10 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786342 | 0 | 4 | 2 | 5 | 2 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786340 | 0 | 4 | 2 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755058 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779028 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3274723 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794636 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(535588,48,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225752 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608514,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(588018,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617820,41,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(556870,70,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116206 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672433 | 0 | 2 | 4 | 7 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634394 | 0 | 9 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743086 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3262744 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804452 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3019616 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718078 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770680 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997132 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816428 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792028 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3247116 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(613266,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514605 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623770,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237784 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2650900 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(620750,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2963798 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961136 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718062 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780050 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007616 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631930,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(562282,72,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(612752,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1925100 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891244 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139396 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578620,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706086 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891248 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595408,4,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211144 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021482 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131802 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622362,76,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961144 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(640671,41,now())} | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1868970 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237792 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164370 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731010 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(589696,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056504 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563498,48,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779036 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628281,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(613250,73,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854328 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502603 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082478 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611182,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(638871,78,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021478 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250748 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044532 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593724,75,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176336 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997108 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044536 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(638851,72,now())} | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610604,116,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237764 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(600790,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652210,'SLA',"PopulateSMSInfo(652210,73,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2613968 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915758 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779060 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164358 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804408 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973130 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891260 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626702,76,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767076 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641109,68,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(580798,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891268 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(607316,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780034 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650960,9,now())} | 0 | 7 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854312 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672297,'SLA',"PopulateSMSInfo(672297,68,now())",now()) | 0 | 1 | 8 | 8 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235116 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733658 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961164 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527592 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794672 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611030,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779056 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794676 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745638 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164326 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630120,1,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816484 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647891,'SLA',"PopulateSMSInfo(647891,9,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769608 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998096 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578800,14,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357486 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841442 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139360 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2153218 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656093,'SLA',"PopulateSMSInfo(656093,5,now())",now()) | 0 | 6 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(632015,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629762,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854300 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357480 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115396 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176312 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178976 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645190,27,now())} | 0 | 8 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(641361,72,now())} | 0 | 12 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477255 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369468 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369462 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382441 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684278 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601390,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(614202,68,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(581952,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2141242 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610560,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308505 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566206,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502677 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502675 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891288 | 0 | 16 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(629676,22,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(558450,75,now())} | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176300 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601756,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628409,41,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369456 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629205,78,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477241 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611976,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164306 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577220,4,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502641 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2659298 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131890 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627402,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178952 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684290 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902816 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131898 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179822 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657189,'SLA',"PopulateSMSInfo(657189,1,now())",now()) | 0 | 5 | 1 | 6 | 2 | 0.00 |
| {call PopulateSMSInfo(565982,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477235 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606498,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128274 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(577890,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(612148,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662642,'SLA',"PopulateSMSInfo(662642,78,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369480 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562322,78,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502659 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166974 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116286 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357496 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841434 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357492 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2153206 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646619,'SLA',"PopulateSMSInfo(646619,4,now())",now()) | 0 | 8 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357490 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128266 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2659290 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477223 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(572622,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369474 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608454,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649133,'SLA',"PopulateSMSInfo(649133,4,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082410 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915702 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139328 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856928 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672250 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453250 | 0 | 15 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3524011 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599472,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657661,14,now())} | 0 | 5 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155834 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769644 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743010 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155830 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178936 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804460 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045466 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615658,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3296085 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2686894 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(589034,5,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770632 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2686898 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(624250,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033498 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567242,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139312 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225732 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998060 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629887,76,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2698870 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816452 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599100,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1962084 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631937,4,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2698878 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595160,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986080 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566230,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1962092 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3296071 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629549,4,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684242 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618424,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127342 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590380,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590446,78,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167814 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743038 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166926 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914804 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116250 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140336 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(597330,82,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804476 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767000 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743034 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743030 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115372 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(622302,41,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757678 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782602 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514663 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816456 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167806 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045482 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684258 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660762,'SLA',"PopulateSMSInfo(660762,70,now())",now()) | 0 | 4 | 2 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468724 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527504 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202624 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(628162,41,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567172,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786154 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786154 | 0 | 1 | 8 | 8 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1986056 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571280,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655377,'SLA',"PopulateSMSInfo(655377,73,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115384 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2515536 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654688,'SLA',"PopulateSMSInfo(654688,1,now())",now()) | 0 | 6 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127366 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804492 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602828,70,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(604906,75,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782614 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3370496 | 0 | 20 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770640 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202628 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201760 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632104,75,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514673 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998036 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201764 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=778781 and Slno=knowledge_store.Slno)) | 0 | 10 | 0 | 2 | 0 | 0.00 |
| Select distinct(rm.ProjectRoleID) from sd_project_roles rm,sd_project_roles_details rd where rd.UserID=74 and rd.ProjectRoleID = rm.ProjectRoleID and rm.ProjectID=1 | 0 | 10 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571696,'SLA',"PopulateSMSInfo(571696,41,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598612,'SLA',"PopulateSMSInfo(598612,72,now())",now()) | 0 | 5 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660107,'SLA',"PopulateSMSInfo(660107,5,now())",now()) | 0 | 4 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651647,'SLA',"PopulateSMSInfo(651647,73,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613422,'SLA',"PopulateSMSInfo(613422,5,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (556876,'SLA',"PopulateSMSInfo(556876,41,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655496,'SLA',"PopulateSMSInfo(655496,78,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572036,'SLA',"PopulateSMSInfo(572036,72,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "484330" and ad.itemtypeId = 20005 limit 1
| 0 | 3 | 2 | 5 | 2 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787016 | 0 | 9 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599928,'SLA',"PopulateSMSInfo(599928,73,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656165,'SLA',"PopulateSMSInfo(656165,9,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(641278,72,now())} | 0 | 4 | 1 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656306,'SLA',"PopulateSMSInfo(656306,27,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624070,'SLA',"PopulateSMSInfo(624070,5,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670581,'SLA',"PopulateSMSInfo(670581,75,now())",now()) | 0 | 3 | 2 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602446,'SLA',"PopulateSMSInfo(602446,48,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592598,'SLA',"PopulateSMSInfo(592598,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618988,'SLA',"PopulateSMSInfo(618988,41,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585738,'SLA',"PopulateSMSInfo(585738,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648021,'SLA',"PopulateSMSInfo(648021,68,now())",now()) | 0 | 4 | 1 | 3 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787397,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 16 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='625016' | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570304,'SLA',"PopulateSMSInfo(570304,78,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787952' AND sap3.FieldID=279 | 0 | 1 | 7 | 7 | 0 | 0.00 |
| {call PopulateSMSInfo(562670,14,now())} | 0 | 6 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650974,'SLA',"PopulateSMSInfo(650974,48,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('71673991','71673992','71673993','71673994','71673995','71673996','71673997','71673998','71673999','71674000') | 0 | 1 | 7 | 7 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617058,'SLA',"PopulateSMSInfo(617058,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (573184,'SLA',"PopulateSMSInfo(573184,70,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584562,'SLA',"PopulateSMSInfo(584562,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(665982,6,now())} | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568178,'SLA',"PopulateSMSInfo(568178,52,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614748,'SLA',"PopulateSMSInfo(614748,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645560,'SLA',"PopulateSMSInfo(645560,48,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585090,'SLA',"PopulateSMSInfo(585090,78,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647805,'SLA',"PopulateSMSInfo(647805,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(572106,48,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627359,'SLA',"PopulateSMSInfo(627359,82,now())",now()) | 0 | 4 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613830,'SLA',"PopulateSMSInfo(613830,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (550284,'SLA',"PopulateSMSInfo(550284,78,now())",now()) | 0 | 6 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632986,'SLA',"PopulateSMSInfo(632986,75,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853360 | 0 | 5 | 1 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853372 | 0 | 5 | 1 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656091,'SLA',"PopulateSMSInfo(656091,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (598910,'SLA',"PopulateSMSInfo(598910,1,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786562 and Slno=knowledge_store.Slno)) | 0 | 10 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786574 | 0 | 4 | 1 | 6 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640548,'SLA',"PopulateSMSInfo(640548,70,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663832,'SLA',"PopulateSMSInfo(663832,72,now())",now()) | 0 | 4 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637439,'SLA',"PopulateSMSInfo(637439,9,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784867 | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576010,'SLA',"PopulateSMSInfo(576010,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=781366 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 3 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610398,'SLA',"PopulateSMSInfo(610398,72,now())",now()) | 0 | 5 | 1 | 3 | 1 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2265 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2265) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787008 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 7 | 7 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671492,'SLA',"PopulateSMSInfo(671492,70,now())",now()) | 0 | 2 | 3 | 6 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594708,'SLA',"PopulateSMSInfo(594708,14,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650929,'SLA',"PopulateSMSInfo(650929,6,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650299,'SLA',"PopulateSMSInfo(650299,22,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006684 | 0 | 4 | 1 | 5 | 2 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786348 | 0 | 4 | 1 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659849,'SLA',"PopulateSMSInfo(659849,22,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787435 | 0 | 9 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637772,'SLA',"PopulateSMSInfo(637772,68,now())",now()) | 0 | 4 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610906,'SLA',"PopulateSMSInfo(610906,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664110,'SLA',"PopulateSMSInfo(664110,48,now())",now()) | 0 | 4 | 1 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612226,'SLA',"PopulateSMSInfo(612226,1,now())",now()) | 0 | 5 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628290,'SLA',"PopulateSMSInfo(628290,75,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786378 | 0 | 4 | 1 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572266,'SLA',"PopulateSMSInfo(572266,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787923 | 0 | 4 | 1 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (591450,'SLA',"PopulateSMSInfo(591450,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644384,'SLA',"PopulateSMSInfo(644384,48,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622878,'SLA',"PopulateSMSInfo(622878,1,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188356 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(648918,68,now())} | 0 | 7 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585842,73,now())} | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(615690,70,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(594322,1,now())} | 0 | 13 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657203,'SLA',"PopulateSMSInfo(657203,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636257,4,now())} | 0 | 12 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997140 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(615720,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1939748 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770688 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3274721 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973178 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610924,41,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660178,'SLA',"PopulateSMSInfo(660178,9,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915718 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3274727 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191992 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1893888 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718070 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767040 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733698 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626290,5,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131826 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731030 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250768 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502621 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249772 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743098 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2706074 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2963790 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590076,5,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237788 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(625548,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2649900 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(616690,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2649904 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(650471,82,now())} | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733686 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082490 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(614684,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733682 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563930,68,now())} | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601686,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502635 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786342 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 3 | 6 | 3 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223156 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3223152 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625928 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044520 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176348 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718050 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651919,'SLA',"PopulateSMSInfo(651919,72,now())",now()) | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792032 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656167,'SLA',"PopulateSMSInfo(656167,27,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502639 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779072 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250740 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225784 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609844,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854320 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(645581,68,now())} | 0 | 8 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584510,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178996 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767092 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787384 | 0 | 8 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237768 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1901116 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527580 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961152 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997104 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='SPOC Rejected' | 0 | 1 | 7 | 7 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779068 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643492,6,now())} | 0 | 10 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(575374,48,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| Select Kit_History_Details_Data_Population(787311,3) as attribute4 | 0 | 3 | 2 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2008498 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(619060,41,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631264,82,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178980 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176324 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2625948 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094454 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211164 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733654 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667172,'SLA',"PopulateSMSInfo(667172,75,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033442 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201712 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2057410 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745634 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308519 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357482 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453298 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2527512 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477259 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176316 | 0 | 14 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369466 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2865404 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586148,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621270,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369464 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127370 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191932 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382459 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033454 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502679 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891284 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745646 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786355 and Slno=knowledge_store.Slno)) | 0 | 8 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139352 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178960 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179830 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155886 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477247 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477243 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684286 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369452 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166966 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(652710,6,now())} | 0 | 7 | 1 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191920 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770612 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502645 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033462 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139384 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3453278 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131894 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2179826 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477239 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514627 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369488 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103386 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| select siteId,probeId from probemaster where status = 1 limit 1 | 0 | 5 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684294 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653360,82,now())} | 0 | 7 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166962 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167846 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587636,78,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(571002,22,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357498 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(625356,73,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659792,'SLA',"PopulateSMSInfo(659792,5,now())",now()) | 0 | 4 | 1 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(630620,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902804 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140360 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757642 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902800 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2660274 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769648 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202636 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914824 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(575092,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140316 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743018 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766103 | 0 | 7 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766101 | 0 | 7 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(586772,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131870 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786650 and Slno=knowledge_store.Slno)) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237704 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672258 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128210 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2686890 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2926808 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757658 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997168 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630031,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655232,'SLA',"PopulateSMSInfo(655232,14,now())",now()) | 0 | 6 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(565504,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974078 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587052,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770628 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033490 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3284097 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131882 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647807,'SLA',"PopulateSMSInfo(647807,5,now())",now()) | 0 | 7 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745682 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623698,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782638 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2926816 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745690 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755006 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804472 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630237,72,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178924 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659638,'SLA',"PopulateSMSInfo(659638,9,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(608668,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997156 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128206 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755002 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140332 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502689 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502687 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(604962,72,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767004 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(619626,4,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2131854 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514665 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128230 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770652 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(579002,48,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997188 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757670 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167802 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974090 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166930 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116242 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(650860,6,now())} | 0 | 7 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140328 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468720 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(603714,9,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(579342,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786936 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 4 | 1 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684262 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757686 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(591656,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816468 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620400,73,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225716 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140320 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644662,'SLA',"PopulateSMSInfo(644662,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656174,'SLA',"PopulateSMSInfo(656174,27,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| select if(ad1.assetvalue='Passbook request','Yes','No') as attribute6 from assetmaster am inner join assetdetails ad on am.assetid = ad.assetid and ad.itemdetailsid = 82 inner join assetdetails ad1 on am.assetid = ad1.assetid and ad1.itemdetailsid = 83 inner join (select data from sd_servicereqmaster sm inner join sd_servicereq_additionalparams sap on sm.problemid=sap.problemid and sap.fieldid = 25 where sm.problemid=787881 limit 1)t on ad.assetvalue=t.data where am.itemtypeid=20004 and am.status =0 and am.filterid = 13 | 0 | 1 | 6 | 6 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631017,'SLA',"PopulateSMSInfo(631017,4,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:10\:24\.67',
`merchant_id`='170410513',
`dispatch_status`='InStock',
`Acknowledged_By`='Payal Wagle',
`location`='170410513'
WHERE `KIT_number`='77994108' | 0 | 1 | 6 | 6 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652042,'SLA',"PopulateSMSInfo(652042,5,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (580546,'SLA',"PopulateSMSInfo(580546,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578886,'SLA',"PopulateSMSInfo(578886,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650980,'SLA',"PopulateSMSInfo(650980,73,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605780,'SLA',"PopulateSMSInfo(605780,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649256,'SLA',"PopulateSMSInfo(649256,139,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648246,'SLA',"PopulateSMSInfo(648246,48,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787059 | 0 | 12 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665459,'SLA',"PopulateSMSInfo(665459,68,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606684,'SLA',"PopulateSMSInfo(606684,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651974,'SLA',"PopulateSMSInfo(651974,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647961,'SLA',"PopulateSMSInfo(647961,9,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599796,'SLA',"PopulateSMSInfo(599796,73,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (558658,'SLA',"PopulateSMSInfo(558658,78,now())",now()) | 0 | 6 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (612234,'SLA',"PopulateSMSInfo(612234,4,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610280,'SLA',"PopulateSMSInfo(610280,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590340,'SLA',"PopulateSMSInfo(590340,6,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (614744,'SLA',"PopulateSMSInfo(614744,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (585360,'SLA',"PopulateSMSInfo(585360,68,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609372,'SLA',"PopulateSMSInfo(609372,82,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999632 | 0 | 5 | 1 | 3 | 1 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787931 and Slno=knowledge_store.Slno)) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581374,'SLA',"PopulateSMSInfo(581374,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613322,'SLA',"PopulateSMSInfo(613322,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636115,'SLA',"PopulateSMSInfo(636115,9,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867944 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786560 | 0 | 4 | 1 | 5 | 2 | 0.00 |
| {call PopulateSMSInfo(565102,73,now())} | 0 | 6 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (574912,'SLA',"PopulateSMSInfo(574912,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572852,'SLA',"PopulateSMSInfo(572852,14,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08255171/INV/08/25/1' | 0 | 2 | 3 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650650,'SLA',"PopulateSMSInfo(650650,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563318,'SLA',"PopulateSMSInfo(563318,1,now())",now()) | 0 | 6 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611396,73,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648998,'SLA',"PopulateSMSInfo(648998,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618206,'SLA',"PopulateSMSInfo(618206,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(563396,48,now())} | 0 | 6 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631161,'SLA',"PopulateSMSInfo(631161,72,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631796,'SLA',"PopulateSMSInfo(631796,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(630068,1,now())} | 0 | 4 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(578576,48,now())} | 0 | 5 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(567268,73,now())} | 0 | 5 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (553188,'SLA',"PopulateSMSInfo(553188,106,now())",now()) | 0 | 6 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664528,'SLA',"PopulateSMSInfo(664528,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655952,'SLA',"PopulateSMSInfo(655952,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600196,'SLA',"PopulateSMSInfo(600196,70,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637796,'SLA',"PopulateSMSInfo(637796,78,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603776,'SLA',"PopulateSMSInfo(603776,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576602,'SLA',"PopulateSMSInfo(576602,41,now())",now()) | 0 | 5 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658596,'SLA',"PopulateSMSInfo(658596,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650736,'SLA',"PopulateSMSInfo(650736,78,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618360,'SLA',"PopulateSMSInfo(618360,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630739,'SLA',"PopulateSMSInfo(630739,14,now())",now()) | 0 | 4 | 1 | 2 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633040,'SLA',"PopulateSMSInfo(633040,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(584192,68,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (597422,'SLA',"PopulateSMSInfo(597422,78,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665350,'SLA',"PopulateSMSInfo(665350,1,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572724,'SLA',"PopulateSMSInfo(572724,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618074,'SLA',"PopulateSMSInfo(618074,41,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625624,'SLA',"PopulateSMSInfo(625624,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566290,'SLA',"PopulateSMSInfo(566290,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624178,'SLA',"PopulateSMSInfo(624178,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661294,'SLA',"PopulateSMSInfo(661294,27,now())",now()) | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586018,'SLA',"PopulateSMSInfo(586018,6,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654619,'SLA',"PopulateSMSInfo(654619,9,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477295 | 0 | 4 | 1 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571710,'SLA',"PopulateSMSInfo(571710,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (576874,'SLA',"PopulateSMSInfo(576874,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579790,'SLA',"PopulateSMSInfo(579790,73,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| Select SQL_CACHE SettingKey, settingvalue from configsettings where settingkey in ('ENABLE_VNC_FEATURE','ENABLE_USER_ACCEPTANCE_VNC','VNC_DEFAULT_ACTION','VNC_TIMEOUT','DISABLE_LOCAL_INPUT_VNC','CUSTOM_MESSAGE_VNC','VNC_SETTINGS_COLLECTION_TIME','DEFAULT_PASSWORD','VNC_PASSWORD') | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622436,'SLA',"PopulateSMSInfo(622436,72,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616976,'SLA',"PopulateSMSInfo(616976,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(561576,72,now())} | 0 | 6 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662364,'SLA',"PopulateSMSInfo(662364,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617936,'SLA',"PopulateSMSInfo(617936,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625352,'SLA',"PopulateSMSInfo(625352,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633019,'SLA',"PopulateSMSInfo(633019,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643850,'SLA',"PopulateSMSInfo(643850,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655947,'SLA',"PopulateSMSInfo(655947,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648023,'SLA',"PopulateSMSInfo(648023,6,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630340,'SLA',"PopulateSMSInfo(630340,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:03\:44\.61',
`merchant_id`='160004470',
`dispatch_status`='InStock',
`Acknowledged_By`='Vikas Gupta',
`location`='160004470'
WHERE `KIT_number`='8073215' | 0 | 1 | 6 | 6 | 0 | 0.00 |
| {call PopulateSMSInfo(595294,1,now())} | 0 | 5 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651910,'SLA',"PopulateSMSInfo(651910,6,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (590866,'SLA',"PopulateSMSInfo(590866,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787942' | 0 | 1 | 6 | 6 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646988,'SLA',"PopulateSMSInfo(646988,14,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610142,'SLA',"PopulateSMSInfo(610142,82,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (607860,'SLA',"PopulateSMSInfo(607860,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('80759422','80759423','80759424','80759425','80759426','80759427','80759428','80759429','80759430','80759431','80759432','80759433','80759434','80759435','80759436','80759437','80759438','80759439','80759440','80759441') | 0 | 1 | 6 | 6 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (615570,'SLA',"PopulateSMSInfo(615570,76,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (594094,'SLA',"PopulateSMSInfo(594094,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629055,'SLA',"PopulateSMSInfo(629055,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648385,'SLA',"PopulateSMSInfo(648385,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646764,'SLA',"PopulateSMSInfo(646764,76,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657092,'SLA',"PopulateSMSInfo(657092,22,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631908,'SLA',"PopulateSMSInfo(631908,14,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605634,'SLA',"PopulateSMSInfo(605634,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587604,'SLA',"PopulateSMSInfo(587604,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639653,'SLA',"PopulateSMSInfo(639653,70,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787444 | 0 | 2 | 3 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603390,'SLA',"PopulateSMSInfo(603390,68,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601660,'SLA',"PopulateSMSInfo(601660,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663877,'SLA',"PopulateSMSInfo(663877,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639884,'SLA',"PopulateSMSInfo(639884,48,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623480,'SLA',"PopulateSMSInfo(623480,72,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654553,'SLA',"PopulateSMSInfo(654553,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633073,'SLA',"PopulateSMSInfo(633073,138,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(643231,22,now())} | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599628,'SLA',"PopulateSMSInfo(599628,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345402 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637505,'SLA',"PopulateSMSInfo(637505,22,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595406,'SLA',"PopulateSMSInfo(595406,22,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (651898,'SLA',"PopulateSMSInfo(651898,70,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787926 | 0 | 4 | 1 | 6 | 3 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664491,'SLA',"PopulateSMSInfo(664491,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652064,'SLA',"PopulateSMSInfo(652064,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602592,'SLA',"PopulateSMSInfo(602592,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=780899 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 3 | 5 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650973,'SLA',"PopulateSMSInfo(650973,73,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786450 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 3 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213796 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(626308,68,now())} | 0 | 13 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654632,'SLA',"PopulateSMSInfo(654632,9,now())",now()) | 0 | 6 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(603000,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164386 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249716 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731042 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2948172 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1940734 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2804444 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782650 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211128 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658294,'SLA',"PopulateSMSInfo(658294,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3019612 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3262740 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731038 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164394 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779016 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502623 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658399,'SLA',"PopulateSMSInfo(658399,14,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235124 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961132 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718066 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237780 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792020 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1866322 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502629 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249760 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2975778 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973118 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673707 | 0 | 2 | 3 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237796 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514611 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602512,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235132 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573254,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792008 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249756 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659240,'SLA',"PopulateSMSInfo(659240,78,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2613976 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176332 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787386 | 0 | 11 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2021474 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792000 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605614,68,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997100 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180822 | 0 | 15 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786278 and ( SubmittedBy=2234 or Owner=2234 or ApprovalManager=2234 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2234) or ProxySubmittedBy=2234 ) order by ProblemID DESC | 0 | 4 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(629190,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2975794 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1939700 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191956 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624294,70,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2782698 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1939708 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250736 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178984 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180830 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608734,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| select sdsmsnotif0_.SMS_TemplateID as SMS_Temp1_273_, sdsmsnotif0_.Description as Descript2_273_, sdsmsnotif0_.IsDeletionAllowed as IsDeleti3_273_, sdsmsnotif0_.ProjectID as ProjectI7_273_, sdsmsnotif0_.SMS_TemplateName as SMS_Temp4_273_, sdsmsnotif0_.TemplateBody as Template5_273_, sdsmsnotif0_.TemplateType as Template6_273_ from sd_sms_notification_template sdsmsnotif0_ where sdsmsnotif0_.ProjectID=? | 0 | 1 | 6 | 6 | 0 | 0.00 |
| {call PopulateSMSInfo(586350,72,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2792012 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915762 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237772 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718030 | 0 | 15 | 0 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3262704 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308515 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816480 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502669 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1998092 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166986 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653753,14,now())} | 0 | 7 | 0 | 2 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786476 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 3 | 6 | 4 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139364 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155878 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597630,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191940 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631663,1,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068514 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2153210 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(617982,75,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477253 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=787721 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 3 | 5 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3140352 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650611,41,now())} | 0 | 7 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(651758,41,now())} | 0 | 7 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816492 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891280 | 0 | 16 | 0 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3357478 | 0 | 14 | 0 | 1 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "361280" and ad.itemtypeId = 20005 limit 1
| 0 | 2 | 3 | 4 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502673 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608832,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670765,'SLA',"PopulateSMSInfo(670765,4,now())",now()) | 0 | 3 | 2 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369450 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103394 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659108,'SLA',"PopulateSMSInfo(659108,48,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853404 | 0 | 22 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191924 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(646202,5,now())} | 0 | 8 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155858 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(623810,78,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769620 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757638 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(569730,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684298 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369482 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(618012,72,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201728 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(589754,1,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166978 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743006 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033474 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769612 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770608 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178940 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2660270 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658383,'SLA',"PopulateSMSInfo(658383,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(651134,1,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2033486 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745678 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816440 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116230 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237700 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213732 | 0 | 21 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127338 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2769636 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201748 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856916 | 0 | 16 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743022 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660266,'SLA',"PopulateSMSInfo(660266,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672266 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3068566 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902828 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369498 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655472,48,now())} | 0 | 6 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2997152 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468712 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649111,72,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914808 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2116254 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856904 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617038,41,now())} | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3127358 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468716 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627376,9,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2202620 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631091,48,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731082 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139336 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1974094 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2672282 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(644909,22,now())} | 0 | 8 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045494 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154958 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045498 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3142982 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(596128,76,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| select sdreadunre0_.userId as col_0_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.problemId=? and sdreadunre0_.userId=? limit ? | 0 | 12 | 0 | 1 | 0 | 0.00 |
| select sdservice0_.ServiceName as col_0_0_ from sd_service sdservice0_ where sdservice0_.ServiceID=? limit ? | 0 | 20 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786937,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 11 | 0 | 2 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=781317 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 2 | 4 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660381,'SLA',"PopulateSMSInfo(660381,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923428 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923426 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787025 | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662362,'SLA',"PopulateSMSInfo(662362,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(579556,9,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599854,48,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(663245,1,now())} | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (581146,'SLA',"PopulateSMSInfo(581146,1,now())",now()) | 0 | 5 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608710,'SLA',"PopulateSMSInfo(608710,75,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662278,'SLA',"PopulateSMSInfo(662278,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667039,'SLA',"PopulateSMSInfo(667039,78,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188236 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138547 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898008 | 0 | 5 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(552342,6,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573256,1,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659984,'SLA',"PopulateSMSInfo(659984,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602848,76,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (583092,'SLA',"PopulateSMSInfo(583092,72,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(654805,5,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579198,'SLA',"PopulateSMSInfo(579198,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585478,6,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667256,'SLA',"PopulateSMSInfo(667256,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593080,6,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213668 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(656767,6,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787057 | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654766,'SLA',"PopulateSMSInfo(654766,4,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654850,'SLA',"PopulateSMSInfo(654850,6,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631810,'SLA',"PopulateSMSInfo(631810,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604772,82,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(547900,70,now())} | 0 | 6 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570994,41,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| update kit_details set branch_id='900274',merchant_id='167303510',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08251863/INV/08/25/1' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654724,'SLA',"PopulateSMSInfo(654724,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652057,'SLA',"PopulateSMSInfo(652057,41,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642679,'SLA',"PopulateSMSInfo(642679,75,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656935,'SLA',"PopulateSMSInfo(656935,68,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590736,6,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578104,'SLA',"PopulateSMSInfo(578104,72,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640660,'SLA',"PopulateSMSInfo(640660,73,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645978,'SLA',"PopulateSMSInfo(645978,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:03\:42\.12',
`merchant_id`='155377420',
`dispatch_status`='InStock',
`Acknowledged_By`='Somil Sachan',
`location`='155377420'
WHERE `KIT_number`='80385707' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787501 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577752,'SLA',"PopulateSMSInfo(577752,9,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609182,'SLA',"PopulateSMSInfo(609182,5,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626617,'SLA',"PopulateSMSInfo(626617,136,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782025 and Slno=knowledge_store.Slno)) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (588540,'SLA',"PopulateSMSInfo(588540,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660240,'SLA',"PopulateSMSInfo(660240,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645508,'SLA',"PopulateSMSInfo(645508,4,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (613420,'SLA',"PopulateSMSInfo(613420,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658236,75,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853304 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502543 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786554 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657773,'SLA',"PopulateSMSInfo(657773,75,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669560,'SLA',"PopulateSMSInfo(669560,70,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784994 | 0 | 6 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642625,'SLA',"PopulateSMSInfo(642625,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=780910 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 2 | 4 | 2 | 0.00 |
| {call PopulateSMSInfo(598090,1,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648918,'SLA',"PopulateSMSInfo(648918,5,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638625,'SLA',"PopulateSMSInfo(638625,6,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654549,'SLA',"PopulateSMSInfo(654549,9,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649262,'SLA',"PopulateSMSInfo(649262,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update kit_details set branch_id='900274',merchant_id='164473294',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08251959/INV/08/25/1' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (621780,'SLA',"PopulateSMSInfo(621780,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634647,'SLA',"PopulateSMSInfo(634647,6,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643827,'SLA',"PopulateSMSInfo(643827,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661512,'SLA',"PopulateSMSInfo(661512,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579072,'SLA',"PopulateSMSInfo(579072,9,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657642,6,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603908,'SLA',"PopulateSMSInfo(603908,41,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056444 | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661663,'SLA',"PopulateSMSInfo(661663,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786545 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642813,'SLA',"PopulateSMSInfo(642813,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606162,'SLA',"PopulateSMSInfo(606162,14,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649709,'SLA',"PopulateSMSInfo(649709,48,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631322,'SLA',"PopulateSMSInfo(631322,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640352,'SLA',"PopulateSMSInfo(640352,5,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(604078,72,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2252 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2252) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787557 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649281,'SLA',"PopulateSMSInfo(649281,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (608002,'SLA',"PopulateSMSInfo(608002,5,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(603132,73,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (605634,'SLA',"PopulateSMSInfo(605634,6,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653225,'SLA',"PopulateSMSInfo(653225,9,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696346 | 0 | 5 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610012,'SLA',"PopulateSMSInfo(610012,4,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999696 | 0 | 5 | 1 | 2 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (563512,'SLA',"PopulateSMSInfo(563512,72,now())",now()) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (625492,'SLA',"PopulateSMSInfo(625492,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585980,48,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666610,'SLA',"PopulateSMSInfo(666610,6,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787587 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 5 | 5 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766245 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633786,'SLA',"PopulateSMSInfo(633786,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633918,'SLA',"PopulateSMSInfo(633918,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660396,'SLA',"PopulateSMSInfo(660396,6,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786863 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644257,'SLA',"PopulateSMSInfo(644257,76,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (568406,'SLA',"PopulateSMSInfo(568406,14,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595424,'SLA',"PopulateSMSInfo(595424,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985076 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213628 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652071,'SLA',"PopulateSMSInfo(652071,73,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646534,'SLA',"PopulateSMSInfo(646534,73,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(657583,4,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658064,'SLA',"PopulateSMSInfo(658064,78,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634944,'SLA',"PopulateSMSInfo(634944,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600466,'SLA',"PopulateSMSInfo(600466,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653467,72,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (610984,'SLA',"PopulateSMSInfo(610984,6,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664349,'SLA',"PopulateSMSInfo(664349,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628533,'SLA',"PopulateSMSInfo(628533,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785400 and Slno=knowledge_store.Slno)) | 0 | 8 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642272,'SLA',"PopulateSMSInfo(642272,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721706 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609752,'SLA',"PopulateSMSInfo(609752,68,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766049 | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597518,6,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=780904 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 2 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661168,'SLA',"PopulateSMSInfo(661168,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646771,'SLA',"PopulateSMSInfo(646771,76,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:30\:05\.123',
`merchant_id`='161990714',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Marla',
`location`='161990714'
WHERE `KIT_number`='78934811' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653010,'SLA',"PopulateSMSInfo(653010,70,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632346,'SLA',"PopulateSMSInfo(632346,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590554,41,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664100,'SLA',"PopulateSMSInfo(664100,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640276,'SLA',"PopulateSMSInfo(640276,6,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643235,'SLA',"PopulateSMSInfo(643235,75,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(538178,106,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664096,'SLA',"PopulateSMSInfo(664096,48,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662393,'SLA',"PopulateSMSInfo(662393,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644524,'SLA',"PopulateSMSInfo(644524,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:06\:50\.383',
`merchant_id`='104980974',
`dispatch_status`='InStock',
`Acknowledged_By`='Devendra Kumar',
`location`='104980974'
WHERE `KIT_number`='80276776' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663212,'SLA',"PopulateSMSInfo(663212,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867984 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640280,'SLA',"PopulateSMSInfo(640280,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (578018,'SLA',"PopulateSMSInfo(578018,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (587276,'SLA',"PopulateSMSInfo(587276,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586058,'SLA',"PopulateSMSInfo(586058,78,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(612662,41,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (601730,'SLA',"PopulateSMSInfo(601730,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(562594,68,now())} | 0 | 6 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633949,'SLA',"PopulateSMSInfo(633949,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623990,'SLA',"PopulateSMSInfo(623990,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867960 | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648510,'SLA',"PopulateSMSInfo(648510,70,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664082,'SLA',"PopulateSMSInfo(664082,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786580 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(655996,4,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417941' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867976 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666248,'SLA',"PopulateSMSInfo(666248,82,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654711,'SLA',"PopulateSMSInfo(654711,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606666,'SLA',"PopulateSMSInfo(606666,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787714 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586678,'SLA',"PopulateSMSInfo(586678,70,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638689,'SLA',"PopulateSMSInfo(638689,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923376 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923374 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(560158,73,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640211,'SLA',"PopulateSMSInfo(640211,1,now())",now()) | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (641605,'SLA',"PopulateSMSInfo(641605,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663065,'SLA',"PopulateSMSInfo(663065,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(652369,1,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635526,'SLA',"PopulateSMSInfo(635526,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999848 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(643046,22,now())} | 0 | 4 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(598186,5,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617288,'SLA',"PopulateSMSInfo(617288,78,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (579212,'SLA',"PopulateSMSInfo(579212,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639729,'SLA',"PopulateSMSInfo(639729,5,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(658191,9,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=740316 | 0 | 12 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (602940,'SLA',"PopulateSMSInfo(602940,41,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645217,'SLA',"PopulateSMSInfo(645217,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(596270,73,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(596458,1,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:05\:52\.227',
`merchant_id`='135421001',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Abullais',
`location`='135421001'
WHERE `KIT_number`='80564197' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (575382,'SLA',"PopulateSMSInfo(575382,6,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644036,'SLA',"PopulateSMSInfo(644036,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| call GetRequestID(1,788033,1,786819,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644190,'SLA',"PopulateSMSInfo(644190,5,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786728 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637265,'SLA',"PopulateSMSInfo(637265,75,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (571222,'SLA',"PopulateSMSInfo(571222,73,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (599496,'SLA',"PopulateSMSInfo(599496,48,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599070,75,now())} | 0 | 5 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(570052,5,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (611756,'SLA',"PopulateSMSInfo(611756,127,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653364,'SLA',"PopulateSMSInfo(653364,1,now())",now()) | 0 | 5 | 1 | 2 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672420 | 0 | 2 | 2 | 4 | 2 | 0.00 |
| {call PopulateSMSInfo(655521,68,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655882,'SLA',"PopulateSMSInfo(655882,1,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='394110' | 0 | 4 | 1 | 4 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654835,'SLA',"PopulateSMSInfo(654835,73,now())",now()) | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635045,'SLA',"PopulateSMSInfo(635045,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787934 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(639998,72,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999776 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('7293370','7293371','7293372','7293373','7293374','7293375','7293376','7293377','7293378','7293379') | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666128,'SLA',"PopulateSMSInfo(666128,75,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985164 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2973190 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1927708 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191996 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3274725 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1893880 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634398 | 0 | 9 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660818,70,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787808' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669664,'SLA',"PopulateSMSInfo(669664,76,now())",now()) | 0 | 3 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743090 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733694 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250764 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755082 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(647023,48,now())} | 0 | 7 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767064 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176352 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1891256 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3404236 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2963794 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987764 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923346 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665267,'SLA',"PopulateSMSInfo(665267,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755078 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779040 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502633 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502631 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999736 | 0 | 22 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923338 | 0 | 5 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211140 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2180814 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2718058 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733670 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3164346 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502605 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225788 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659651,'SLA',"PopulateSMSInfo(659651,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662623,'SLA',"PopulateSMSInfo(662623,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2192802 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657016,78,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667672,'SLA',"PopulateSMSInfo(667672,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(649212,14,now())} | 0 | 7 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502611 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2780030 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2094450 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211168 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082482 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1854304 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(625056,22,now())} | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3044556 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(648811,78,now())} | 0 | 7 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665823,'SLA',"PopulateSMSInfo(665823,78,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757614 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661520,'SLA',"PopulateSMSInfo(661520,4,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816476 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2165206 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191936 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3308507 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664623,'SLA',"PopulateSMSInfo(664623,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369458 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3176304 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128246 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(655336,68,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3178968 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645018,72,now())} | 0 | 8 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663804,'SLA',"PopulateSMSInfo(663804,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841426 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477237 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2128278 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369486 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649645,78,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785350 and ( SubmittedBy=54 or Owner=54 or ApprovalManager=54 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=54) or ProxySubmittedBy=54 ) order by ProblemID DESC | 0 | 1 | 5 | 5 | 0 | 0.00 |
| {call PopulateSMSInfo(655666,41,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629508,75,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155862 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201756 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2914828 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225724 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3115356 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3191900 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2698882 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841406 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477215 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684230 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382483 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757650 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766119 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2468704 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766117 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3093534 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660886,'SLA',"PopulateSMSInfo(660886,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787432 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 2 | 4 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3130982 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3382493 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2770620 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658315,70,now())} | 0 | 5 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166950 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045470 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225736 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2757662 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2767008 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(652448,72,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3225700 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=779524 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787505 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502683 | 0 | 13 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155814 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2155810 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3154942 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='782279' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08252122/INV/08/25/1' limit 1; | 0 | 1 | 5 | 5 | 0 | 0.00 |
| SELECT * FROM privilege_details where GroupID in (select GroupID from groupdetail where UserID=50) and PrivilegeID=4 | 0 | 2 | 2 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755014 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599904,73,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937907 | 0 | 5 | 1 | 4 | 1 | 0.00 |
| {call PopulateSMSInfo(618198,115,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663447,'SLA',"PopulateSMSInfo(663447,68,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502697 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649831,82,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2082406 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=785611 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2743050 | 0 | 15 | 0 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900274',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 18\:43\:26\.967',
`merchant_id`='135635441',
`dispatch_status`='InStock',
`Acknowledged_By`='Pratik Ramdas Pokharkar',
`location`='135635441'
WHERE `KIT_number`='80997295' | 0 | 1 | 5 | 5 | 0 | 0.00 |
| {call PopulateSMSInfo(642461,4,now())} | 0 | 11 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902840 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636638,75,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658493,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (620216,'SLA',"PopulateSMSInfo(620216,70,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573178,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626935,1,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632681,27,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(579352,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999660 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (603126,'SLA',"PopulateSMSInfo(603126,73,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138537 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(562012,76,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624710,4,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786538 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 2 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589794,'SLA',"PopulateSMSInfo(589794,9,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661372,'SLA',"PopulateSMSInfo(661372,9,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80759653' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(610912,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3648898 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632980,'SLA',"PopulateSMSInfo(632980,48,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3648896 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669553,'SLA',"PopulateSMSInfo(669553,78,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923410 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(606462,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645290,82,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188248 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666476,'SLA',"PopulateSMSInfo(666476,76,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138545 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898006 | 0 | 5 | 0 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(649015,70,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631237,'SLA',"PopulateSMSInfo(631237,5,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898002 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637380,'SLA',"PopulateSMSInfo(637380,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898000 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656066,1,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(639992,1,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578112,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923446 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563232,73,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999684 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638352,'SLA',"PopulateSMSInfo(638352,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188220 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634071,'SLA',"PopulateSMSInfo(634071,48,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668592,'SLA',"PopulateSMSInfo(668592,72,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634274 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626370,82,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662774,'SLA',"PopulateSMSInfo(662774,70,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(603244,72,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update kit_details set branch_id='120201',merchant_id='151925902',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254020/INV/08/25/1' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(654401,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(561550,72,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637851,'SLA',"PopulateSMSInfo(637851,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787051 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(614086,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634964,'SLA',"PopulateSMSInfo(634964,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(644065,22,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787417 and Slno=knowledge_store.Slno)) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=773339 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786779 and Slno=knowledge_store.Slno)) | 0 | 4 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:54\:15\.23',
`merchant_id`='135609686',
`dispatch_status`='InStock',
`Acknowledged_By`='Amit Singh Kushwaha',
`location`='135609686'
WHERE `KIT_number`='8017589' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647600,'SLA',"PopulateSMSInfo(647600,4,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(623766,48,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (653512,'SLA',"PopulateSMSInfo(653512,72,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667285,'SLA',"PopulateSMSInfo(667285,82,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999620 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923462 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188216 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631744,9,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502515 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(616050,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=781709 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 2 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923458 | 0 | 5 | 0 | 2 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='476224' and am.itemtypeid=20005 and am.status=0 | 0 | 2 | 2 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(580888,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644416,'SLA',"PopulateSMSInfo(644416,68,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(606934,72,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663533,'SLA',"PopulateSMSInfo(663533,14,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(599360,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985004 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(567568,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (663562,'SLA',"PopulateSMSInfo(663562,82,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(615844,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786910 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 2 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(604708,1,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999648 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76325651','76325652','76325653','76325654','76325655','76325656','76325657','76325658','76325659','76325660') | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999644 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923488 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999640 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670821,'SLA',"PopulateSMSInfo(670821,22,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='0' limit 1 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138511 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721798 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721794 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (604156,'SLA',"PopulateSMSInfo(604156,4,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670819,'SLA',"PopulateSMSInfo(670819,82,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635749,'SLA',"PopulateSMSInfo(635749,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923478 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056408 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649055,'SLA',"PopulateSMSInfo(649055,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(585954,22,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636596,'SLA',"PopulateSMSInfo(636596,68,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659027,48,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923472 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(642937,76,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(652814,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643194,'SLA',"PopulateSMSInfo(643194,14,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786552 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786550 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502541 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787922 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(660534,6,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:27\:14\.16',
`merchant_id`='153875783',
`dispatch_status`='InStock',
`Acknowledged_By`='Gaurav Kumar',
`location`='153875783'
WHERE `KIT_number`='78374612' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(609292,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867940 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631340,5,now())} | 0 | 4 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(563066,1,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605654,1,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622946,'SLA',"PopulateSMSInfo(622946,41,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786568 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(606848,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578444,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646688,'SLA',"PopulateSMSInfo(646688,4,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656915,5,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654341,'SLA',"PopulateSMSInfo(654341,78,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631962,75,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (655994,'SLA',"PopulateSMSInfo(655994,22,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056432 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(661537,72,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627763,'SLA',"PopulateSMSInfo(627763,6,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766201 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617664,'SLA',"PopulateSMSInfo(617664,73,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786532 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666608,'SLA',"PopulateSMSInfo(666608,76,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586864,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(606054,9,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786488 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786488 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (609614,'SLA',"PopulateSMSInfo(609614,78,now())",now()) | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665837,'SLA',"PopulateSMSInfo(665837,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630821,'SLA',"PopulateSMSInfo(630821,4,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664987,'SLA',"PopulateSMSInfo(664987,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(557754,78,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (652037,'SLA',"PopulateSMSInfo(652037,8,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(579434,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(613994,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477349 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477345 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659777,'SLA',"PopulateSMSInfo(659777,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006816 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646081,'SLA',"PopulateSMSInfo(646081,14,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138569 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (659573,'SLA',"PopulateSMSInfo(659573,6,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642863,'SLA',"PopulateSMSInfo(642863,4,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502585 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787845 and Slno=knowledge_store.Slno)) | 0 | 2 | 2 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867908 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628540,'SLA',"PopulateSMSInfo(628540,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(581936,68,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(611482,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627176,1,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867900 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654771,'SLA',"PopulateSMSInfo(654771,1,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696330 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662656,'SLA',"PopulateSMSInfo(662656,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622652,'SLA',"PopulateSMSInfo(622652,41,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638178,4,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766239 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626786,'SLA',"PopulateSMSInfo(626786,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658015,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637252,'SLA',"PopulateSMSInfo(637252,48,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138571 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664075,'SLA',"PopulateSMSInfo(664075,14,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786528 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213604 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786526 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477325 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477323 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(633709,6,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668747,'SLA',"PopulateSMSInfo(668747,48,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666497,'SLA',"PopulateSMSInfo(666497,70,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656907,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79805639' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999692 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573504,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667644,'SLA',"PopulateSMSInfo(667644,5,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(647986,78,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (586560,'SLA',"PopulateSMSInfo(586560,78,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056472 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787508 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631308,'SLA',"PopulateSMSInfo(631308,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(656517,41,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787797 and fieldid=47 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(654670,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661320,9,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985092 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923406 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(636427,75,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787084 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580934,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785660 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622290,'SLA',"PopulateSMSInfo(622290,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056480 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636214,'SLA',"PopulateSMSInfo(636214,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(585812,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633527,'SLA',"PopulateSMSInfo(633527,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666320,'SLA',"PopulateSMSInfo(666320,5,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "32651" and ad.itemtypeId = 20005 limit 1
| 0 | 1 | 4 | 4 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787094 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(591786,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (624212,'SLA',"PopulateSMSInfo(624212,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056492 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636336,82,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664234,'SLA',"PopulateSMSInfo(664234,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648880,'SLA',"PopulateSMSInfo(648880,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664360,'SLA',"PopulateSMSInfo(664360,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633470,'SLA',"PopulateSMSInfo(633470,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635256,1,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345416 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636042,'SLA',"PopulateSMSInfo(636042,22,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566134,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345410 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588994,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668755,'SLA',"PopulateSMSInfo(668755,82,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664156,'SLA',"PopulateSMSInfo(664156,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006634 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670686,'SLA',"PopulateSMSInfo(670686,48,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588894,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669429,'SLA',"PopulateSMSInfo(669429,82,now())",now()) | 0 | 3 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668488,'SLA',"PopulateSMSInfo(668488,76,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(544662,52,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628784,'SLA',"PopulateSMSInfo(628784,70,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(611794,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=116 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006664 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628519,'SLA',"PopulateSMSInfo(628519,41,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (646411,'SLA',"PopulateSMSInfo(646411,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636472,'SLA',"PopulateSMSInfo(636472,70,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853364 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (570006,'SLA',"PopulateSMSInfo(570006,22,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650548,4,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766041 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635797,78,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(604028,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(604062,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006656 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590580,13,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635787,75,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853376 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(660679,48,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786155' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786155' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786155' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042056 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(619148,14,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647689,'SLA',"PopulateSMSInfo(647689,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624092,14,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628805,'SLA',"PopulateSMSInfo(628805,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787122 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 4 | 4 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787560 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 4 | 4 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787419 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766069 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787931 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=780775 and Access=0 | 0 | 2 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647882,'SLA',"PopulateSMSInfo(647882,4,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666107,'SLA',"PopulateSMSInfo(666107,41,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(560760,1,now())} | 0 | 6 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629550,'SLA',"PopulateSMSInfo(629550,14,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639402,'SLA',"PopulateSMSInfo(639402,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647735,'SLA',"PopulateSMSInfo(647735,1,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(583446,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640674,'SLA',"PopulateSMSInfo(640674,75,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "Dipe" and ad.itemtypeId = 20005 limit 1
| 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477281 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786575 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649328,6,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(642541,41,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787941' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(607102,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='201305' | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (600544,'SLA',"PopulateSMSInfo(600544,4,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766091 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636179,'SLA',"PopulateSMSInfo(636179,4,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660031,'SLA',"PopulateSMSInfo(660031,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(651690,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608280,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567242,73,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853332 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629207,'SLA',"PopulateSMSInfo(629207,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345488 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657279,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(597830,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787394 and Slno=knowledge_store.Slno)) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(637882,1,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923390 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(564264,75,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671129,'SLA',"PopulateSMSInfo(671129,70,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631869,72,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658455,'SLA',"PopulateSMSInfo(658455,5,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669908,'SLA',"PopulateSMSInfo(669908,41,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634418 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638730,'SLA',"PopulateSMSInfo(638730,82,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656322,'SLA',"PopulateSMSInfo(656322,68,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630124,'SLA',"PopulateSMSInfo(630124,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(582610,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642539,'SLA',"PopulateSMSInfo(642539,76,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(558822,48,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563582,1,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721766 | 0 | 5 | 0 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985204 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650770,76,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599700,76,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (617790,'SLA',"PopulateSMSInfo(617790,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638007,1,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644179,'SLA',"PopulateSMSInfo(644179,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (569638,'SLA',"PopulateSMSInfo(569638,76,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT k.`id` AS attribute1, k.Uniquecode AS attribute10, k.`KIT_number` AS attribute6, k.Sapphire_Product_Name AS attribute7, k.`sapphire_child_reqid` AS attribute8 , ( CASE WHEN k.`ACK_Status_API` = 0 THEN 'NOT_APPLICABLE' WHEN k.`ACK_Status_API` = 1 THEN 'ACCEPTED' ELSE 'NOT_APPLICABLE' END ) AS attribute9 FROM `kit_details` k WHERE k.`Merchant_ID` = '116142292' AND k.`Sapphire_Child_ReqID`='CIMS\-MO08254884\/INV\/08\/25\/1' and k.`dispatch_status`in ('Dispatched','Delivered') and k.`ACK_Status_API` = 0 and k.`hotlist_Status` = '0' order by k.`outward_date` desc -- k.`Sapphire_Child_ReqID` asc LIMIT 0,1000 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (584562,'SLA',"PopulateSMSInfo(584562,72,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999840 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635798,'SLA',"PopulateSMSInfo(635798,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626568,'SLA',"PopulateSMSInfo(626568,4,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632115,'SLA',"PopulateSMSInfo(632115,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647076,'SLA',"PopulateSMSInfo(647076,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566028,70,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| Select Kit_History_Details_Data_Population(787404,3) as attribute4 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643855,'SLA',"PopulateSMSInfo(643855,75,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587326,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610470,76,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787418 and Slno=knowledge_store.Slno)) | 0 | 2 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721746 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662140,'SLA',"PopulateSMSInfo(662140,76,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='77825740' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(596998,72,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649952,'SLA',"PopulateSMSInfo(649952,76,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661748,72,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788046' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (654459,'SLA',"PopulateSMSInfo(654459,78,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666246,'SLA',"PopulateSMSInfo(666246,73,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (647460,'SLA',"PopulateSMSInfo(647460,75,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659169,76,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721734 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(637833,9,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(573772,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787841 and Slno=knowledge_store.Slno)) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638476,'SLA',"PopulateSMSInfo(638476,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (589730,'SLA',"PopulateSMSInfo(589730,6,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650470,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617006,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (644655,'SLA',"PopulateSMSInfo(644655,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642716,'SLA',"PopulateSMSInfo(642716,1,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623878,'SLA',"PopulateSMSInfo(623878,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(583078,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634490 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (636340,'SLA',"PopulateSMSInfo(636340,78,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653796,41,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (648008,'SLA',"PopulateSMSInfo(648008,70,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628508,41,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668990,'SLA',"PopulateSMSInfo(668990,76,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (630886,'SLA',"PopulateSMSInfo(630886,9,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661709,'SLA',"PopulateSMSInfo(661709,76,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787421 | 0 | 2 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670618,'SLA',"PopulateSMSInfo(670618,9,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660644,'SLA',"PopulateSMSInfo(660644,72,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667151,'SLA',"PopulateSMSInfo(667151,41,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (616990,'SLA',"PopulateSMSInfo(616990,73,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(664772,48,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586680,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (650716,'SLA',"PopulateSMSInfo(650716,6,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138405 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (566066,'SLA',"PopulateSMSInfo(566066,72,now())",now()) | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188376 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937959 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635911,'SLA',"PopulateSMSInfo(635911,6,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985144 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937951 | 0 | 4 | 1 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985140 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923308 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (632965,'SLA',"PopulateSMSInfo(632965,41,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (606314,'SLA',"PopulateSMSInfo(606314,73,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(565432,1,now())} | 0 | 6 | 0 | 3 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622822,'SLA',"PopulateSMSInfo(622822,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138409 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668502,'SLA',"PopulateSMSInfo(668502,76,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669797,'SLA',"PopulateSMSInfo(669797,75,now())",now()) | 0 | 3 | 1 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138411 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645336,'SLA',"PopulateSMSInfo(645336,72,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985132 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786307 | 0 | 4 | 1 | 2 | 1 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786311 | 0 | 4 | 1 | 2 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "486661" and ad.itemtypeId = 20005 limit 1
| 0 | 2 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595296,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213760 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999772 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650575,73,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655133,76,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(644656,6,now())} | 0 | 9 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658843,118,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138423 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787348 | 0 | 3 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249700 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787294 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%e3%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787294 AND FieldID=132) | 0 | 2 | 2 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1952712 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923312 | 0 | 5 | 0 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 1688 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 1688) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786747 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(655426,70,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502625 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(648242,1,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3007604 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(661932,68,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1561',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:19\:54\.1',
`merchant_id`='167924965',
`dispatch_status`='InStock',
`Acknowledged_By`='Rameshvar Bajotiya',
`location`='167924965'
WHERE `KIT_number`='78606429' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(657560,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3211152 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| call GetRequestID(1,787718,1,786100,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(661747,68,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(652777,41,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669374,82,now())} | 0 | 3 | 1 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787393 | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923336 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733674 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923330 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(785992,now(),'Field Updated',"Boini Manikyam","1","1","Dummy",118,2234) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(617586,22,now())} | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3235108 | 0 | 14 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670770,'SLA',"PopulateSMSInfo(670770,1,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| update kit_details set branch_id='144734',merchant_id='160785136',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08255131/INV/08/25/1' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2961156 | 0 | 15 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786374 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786374 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664017,'SLA',"PopulateSMSInfo(664017,9,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923366 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3250732 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3249744 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2987776 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609958,114,now())} | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658462,'SLA',"PopulateSMSInfo(658462,6,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668111,'SLA',"PopulateSMSInfo(668111,72,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(667325,75,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1856964 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (665948,'SLA',"PopulateSMSInfo(665948,70,now())",now()) | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(654496,75,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138499 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(656541,72,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(656845,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166990 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502649 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2745658 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2841422 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785473 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(660795,22,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(651225,76,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655287,48,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661324,1,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502653 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2659286 | 0 | 15 | 0 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787999 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784936 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 2 | 3 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3514637 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661769,6,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666596,27,now())} | 0 | 4 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(665745,70,now())} | 0 | 4 | 1 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76319588','76319589','76319590','76319591','76319592','76319593','76319594','76319595','76319596','76319597') | 0 | 1 | 4 | 4 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:13\:43\.377',
`merchant_id`='149645251',
`dispatch_status`='InStock',
`Acknowledged_By`='Kanalal Choyal',
`location`='149645251'
WHERE `KIT_number`='79451390' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| {call PopulateSMSInfo(652810,9,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(644756,9,now())} | 0 | 9 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='7823319' | 0 | 1 | 4 | 4 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=786775 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2167826 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2794600 | 0 | 15 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786353 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786353 | 0 | 1 | 4 | 4 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766113 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3237712 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662998,'SLA',"PopulateSMSInfo(662998,48,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2816444 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664851,'SLA',"PopulateSMSInfo(664851,22,now())",now()) | 0 | 4 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731090 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502681 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671069,1,now())} | 0 | 3 | 1 | 3 | 1 | 0.00 |
| {call PopulateSMSInfo(654995,1,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2684254 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766135 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3166938 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138471 | 0 | 4 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669929,'SLA',"PopulateSMSInfo(669929,75,now())",now()) | 0 | 3 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2755022 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2902844 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2045490 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| select sdsubcateg0_.SubCategoryName as col_0_0_ from sd_subcategorymaster sdsubcateg0_ where sdsubcateg0_.SubCategoryId=? limit ? | 0 | 20 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595788,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634270 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213656 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923424 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923422 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923420 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(599986,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620290,6,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608038,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660986,'SLA',"PopulateSMSInfo(660986,48,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188244 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985016 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138531 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634256 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898012 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898010 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787954 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634250 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666606,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(614460,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923416 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786451 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786451 AND FieldID=132) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(610874,136,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658454,9,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51341272' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3648892 | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787927' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(665900,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(577272,82,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629842,'SLA',"PopulateSMSInfo(629842,72,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138543 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898004 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138541 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660729,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634290 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666388,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632808,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999680 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(621052,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(616402,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138555 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138551 | 0 | 4 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787502 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787502 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(657323,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669590,9,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660812,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (642385,'SLA',"PopulateSMSInfo(642385,75,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650118,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923436 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(660082,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923432 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787455 | 0 | 3 | 1 | 2 | 1 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786124 | 0 | 3 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(590222,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502505 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(574672,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='900274-Warje' limit 1) where problemid='784097' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (577878,'SLA',"PopulateSMSInfo(577878,1,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923468 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587570,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502507 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923460 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (631937,'SLA',"PopulateSMSInfo(631937,82,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602380,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666878,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(648285,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563370,48,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660804,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641723,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631958,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786183 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213684 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999612 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671585,1,now())} | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(653808,82,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653500,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586784,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923454 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923452 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502519 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(587328,6,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(631252,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638267,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (638477,'SLA',"PopulateSMSInfo(638477,70,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138501 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78729993' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(651750,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985000 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787359 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787008 | 0 | 3 | 1 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923486 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138505 | 0 | 4 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786121 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC | 0 | 3 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787018 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999636 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787492 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633647,'SLA',"PopulateSMSInfo(633647,48,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787499 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(653602,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923474 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056404 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502545 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(590914,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417938' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(657007,132,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638966,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786555 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640646,'SLA',"PopulateSMSInfo(640646,41,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665640,75,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477371 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696370 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(616262,82,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853316 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056420 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634342,'SLA',"PopulateSMSInfo(634342,72,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(668644,9,now())} | 0 | 3 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(645015,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786567 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502551 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(667711,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(637106,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786635 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=778545 and Slno=knowledge_store.Slno)) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867956 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:02\:44\.953',
`merchant_id`='171420502',
`dispatch_status`='InStock',
`Acknowledged_By`='Abdul Khalek Ali',
`location`='171420502'
WHERE `KIT_number`='7329935' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867952 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(662549,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647451,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid=20009 and ad.itemdetailsid=163 and ad1.itemdetailsid=160 and ad.assetvalue='120201-e1-mvb-bhubaneshwar' limit 1 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(626581,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (635828,'SLA',"PopulateSMSInfo(635828,6,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766207 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669924,'SLA',"PopulateSMSInfo(669924,82,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006820 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636981,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639019,'SLA',"PopulateSMSInfo(639019,78,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502521 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671018,'SLA',"PopulateSMSInfo(671018,72,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (622660,'SLA',"PopulateSMSInfo(622660,48,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80314341' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(629465,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867924 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:45\:05\.31',
`merchant_id`='105470917',
`dispatch_status`='InStock',
`Acknowledged_By`='Kemburu Srinivasarao',
`location`='105470917'
WHERE `KIT_number`='80404308' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(631850,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786683 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477351 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(575882,1,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=781613 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006826 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629551,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006824 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006812 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006810 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502535 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786542 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766211 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661620,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786580 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672924,'SLA',"PopulateSMSInfo(672924,68,now())",now()) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(644276,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867936 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661920,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (634991,'SLA',"PopulateSMSInfo(634991,73,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666675,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT k.`ID` AS attribute1, CAST(k.`KIT_number` AS CHAR) AS attribute6, k.Sapphire_Product_Name AS attribute7, k.`sapphire_child_reqid` AS attribute8 , ( CASE WHEN k.`hotlist_Status` = 0 THEN 'NOT_APPLICABLE' WHEN k.`hotlist_Status` = 1 THEN 'ACCEPTED' ELSE 'NOT_APPLICABLE' END ) AS attribute9 FROM `kit_details` k WHERE k.`Merchant_ID` = '164691769' AND k.`Sapphire_Child_ReqID`='CIMS\-MO07254591\/INV\/07\/25\/1' and k.`cbs_status` = 'Unused' and k.`hotlist_Status` = '0' and k.`dispatch_status` in ('Delivered','instock','Dispatched') order by k.`outward_date` desc -- k.`Sapphire_Child_ReqID` asc LIMIT 0,1000 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(640167,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660046,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(654107,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(651611,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766229 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655690,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766227 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(634092,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609984,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985068 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641085,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985064 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213616 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:20\:37\.753',
`merchant_id`='155484189',
`dispatch_status`='InStock',
`Acknowledged_By`='Reetu \.\.',
`location`='155484189'
WHERE `KIT_number`='80647066' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696338 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213612 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477335 | 0 | 4 | 0 | 2 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787252 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787252 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(570434,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (618220,'SLA',"PopulateSMSInfo(618220,73,now())",now()) | 0 | 4 | 0 | 2 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787067 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(666474,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658747,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786107 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786107 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786524 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786521 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787995 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766231 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786522 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502593 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787999 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661849,14,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867912 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(651056,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696342 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (656797,'SLA',"PopulateSMSInfo(656797,70,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787291 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787291 and fieldid=132) limit 0,100 | 0 | 3 | 1 | 1 | 0 | 100.00 |
| {call PopulateSMSInfo(653286,27,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659044,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(568254,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138589 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766249 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502567 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(592846,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502563 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766243 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985088 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502561 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(642835,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477319 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213636 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477317 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(667897,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653266,9,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660986,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923404 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923402 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(579578,41,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (657999,'SLA',"PopulateSMSInfo(657999,22,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=785660 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=785660 and fieldid=132) limit 0,100 | 0 | 3 | 1 | 1 | 0 | 100.00 |
| {call PopulateSMSInfo(647266,68,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(594716,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628474,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580794,82,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056488 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138599 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766257 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627423,'SLA',"PopulateSMSInfo(627423,115,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138591 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477305 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985080 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213620 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670319,'SLA',"PopulateSMSInfo(670319,22,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635801,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638940,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(670972,48,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (595128,'SLA',"PopulateSMSInfo(595128,1,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645283,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629366,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006646 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650448,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657206,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645200,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006640 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766025 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766023 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(506202,27,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660998,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661435,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(662900,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671514,1,now())} | 0 | 2 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042088 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666107,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602934,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670579,'SLA',"PopulateSMSInfo(670579,68,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(639995,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787291 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%kol%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787291 and fieldid=132) limit 1 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(657289,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766033 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853396 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766031 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781319 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602482,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345422 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665942,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(642591,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (781686,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (660494,'SLA',"PopulateSMSInfo(660494,22,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781605 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787930 and Slno=knowledge_store.Slno)) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006668 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660423,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628693,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006662 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766043 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629376,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(637730,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (629458,'SLA',"PopulateSMSInfo(629458,70,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629762,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(598168,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(596260,70,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668090,'SLA',"PopulateSMSInfo(668090,70,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042060 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672090,'SLA',"PopulateSMSInfo(672090,1,now())",now()) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784987 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "471001" and ad.itemtypeId = 20005 limit 1
| 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006650 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766057 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(656445,70,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766053 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766051 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696206 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345442 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787306 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(646016,113,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786100 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%hyd%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786100 AND FieldID=132) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006600 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (633540,'SLA',"PopulateSMSInfo(633540,1,now())",now()) | 0 | 4 | 0 | 2 | 0 | 0.00 |
Select
Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=320 Limit 1),'NA') As attribute6
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute7
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=322 Limit 1),'NA') As attribute8
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=323 Limit 1),'NA') As attribute9
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=329 Limit 1),'NA') As attribute10
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=330 Limit 1),'NA') As attribute11
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=321 Limit 1),'NA') As attribute12
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=332 Limit 1),'NA') As attribute13
,Ifnull((Select ad.Assetvalue From Assetdetails ad Where ad.AssetID=am.AssetID And ad.ItemDetailsID=328 Limit 1),'NA') As attribute14
From sd_ServicereqMaster sm Inner Join Assetmaster am On sm.RequestID=am.SystemName And am.Status=0 And am.ItemTypeID=20017 Where sm.problemid=787280 And sm.ProjectID=1 limit 1 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(600722,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (786342,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766065 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853340 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042048 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(646034,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345454 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345452 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781319 and Access=0 | 0 | 2 | 1 | 3 | 2 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006606 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(566958,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631186,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766079 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766077 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608998,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (640054,'SLA',"PopulateSMSInfo(640054,75,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659255,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(560346,72,now())} | 0 | 6 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(591500,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647608,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(618028,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633435,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649937,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601324,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477287 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(602924,22,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477285 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867992 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853328 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624406,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649836,22,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(573336,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143790 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634400 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641983,1,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786576 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670330,'SLA',"PopulateSMSInfo(670330,78,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786577 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766087 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(627621,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select distinct sdservicer0_.CurrentStatus as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ?) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(634919,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042020 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477279 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477277 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661010,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (623018,'SLA',"PopulateSMSInfo(623018,1,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006612 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786584 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042012 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477269 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921878' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(631203,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(644887,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(636437,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(593912,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=780869 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 3 | 2 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786737 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721786 | 0 | 5 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787810' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634422 | 0 | 4 | 0 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='490023' and am.itemtypeid=20005 and am.status=0 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786469 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=786469 and fieldid=132) limit 0,100 | 0 | 3 | 1 | 1 | 0 | 100.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999828 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999820 | 0 | 5 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788042' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923388 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923384 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660996,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923382 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(646756,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(662523,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721774 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(570632,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721770 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (626788,'SLA',"PopulateSMSInfo(626788,5,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601178,1,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637365,'SLA',"PopulateSMSInfo(637365,1,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('80765547','80765548','80765549','80765550','80765551','80765552','80765553','80765554','80765555') | 0 | 1 | 3 | 3 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786650 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786650 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999816 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633838,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635774,23,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(669968,6,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999812 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635367,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667637,'SLA',"PopulateSMSInfo(667637,4,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923378 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:04\:15\.573',
`merchant_id`='121539049',
`dispatch_status`='InStock',
`Acknowledged_By`='Muppalla Hemavathi',
`location`='121539049'
WHERE `KIT_number`='79554469' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(605196,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669078,1,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634446 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655347,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721762 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985200 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785403 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787503 and Slno=knowledge_store.Slno)) | 0 | 8 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(564254,72,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787946' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666727,'SLA',"PopulateSMSInfo(666727,41,now())",now()) | 0 | 4 | 0 | 2 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "7831" and ad.itemtypeId = 20005 limit 1
| 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(593258,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643755,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634438 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671004,'SLA',"PopulateSMSInfo(671004,78,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634434 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634430 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669175,'SLA',"PopulateSMSInfo(669175,1,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657395,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633056,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (639670,'SLA',"PopulateSMSInfo(639670,1,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=785088 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650476,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787812' | 0 | 1 | 3 | 3 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786935 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786935 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(654647,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659245,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721742 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(639626,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787448 | 0 | 2 | 1 | 3 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (592768,'SLA',"PopulateSMSInfo(592768,5,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567304,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787442 | 0 | 3 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:24\:45\.623',
`merchant_id`='161808723',
`dispatch_status`='InStock',
`Acknowledged_By`='Sonu Singh Yadav',
`location`='161808723'
WHERE `KIT_number`='79161484' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643583,'SLA',"PopulateSMSInfo(643583,76,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721730 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006672 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(640342,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(670350,1,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254031/INV/08/25/1' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(663950,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787437 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| call Fino_GRN_Number_Generation(780772,108,284); -- Query should return value | 0 | 1 | 3 | 3 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786103 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786101 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641371,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79074344' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(640266,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (658307,'SLA',"PopulateSMSInfo(658307,76,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(563420,72,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999808 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select SettingValue from configsettings where SettingKEY='PASSWORD_CHANGE_UNLOCK_ACCOUNT_AUDITLOG_PURGING' | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(657003,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79863425' | 0 | 1 | 3 | 3 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788048' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786300 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 2 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=788036 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787420 | 0 | 3 | 1 | 2 | 1 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787817' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721714 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188268 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(604846,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631270,1,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(608476,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721710 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(639517,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(646392,1,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634478 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577482,78,now())} | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345404 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787586 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787586 and fieldid=132) limit 0,100 | 0 | 3 | 1 | 1 | 0 | 100.00 |
| {call PopulateSMSInfo(579390,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (572260,'SLA',"PopulateSMSInfo(572260,48,now())",now()) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670943,'SLA',"PopulateSMSInfo(670943,78,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665871,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666625,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721718 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783335 and Slno=knowledge_store.Slno)) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(652244,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937957 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937955 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937953 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787924 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (643981,'SLA',"PopulateSMSInfo(643981,5,now())",now()) | 0 | 4 | 0 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787922 | 0 | 4 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786418 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786418 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(602014,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (666750,'SLA',"PopulateSMSInfo(666750,82,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(640107,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138413 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188364 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620518,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937965 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663011,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (627911,'SLA',"PopulateSMSInfo(627911,1,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630933,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634372 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(658410,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663901,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787358 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138417 | 0 | 4 | 0 | 2 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787806' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138425 | 0 | 4 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786914 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786914 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937935 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787506 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 2 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80596039' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(660171,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923326 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787127 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%N4%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787127 AND FieldID=132) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669931,'SLA',"PopulateSMSInfo(669931,82,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138429 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786552 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 1 | 3 | 2 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668574,'SLA',"PopulateSMSInfo(668574,22,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787910 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937943 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937941 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923316 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923314 | 0 | 5 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 785135 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138439 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80361361' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923350 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=784108 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%rje%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=784108 AND FieldID=132) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=785135 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 3 | 3 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:00\:10\.42',
`merchant_id`='130072534',
`dispatch_status`='InStock',
`Acknowledged_By`='Hansraj \.\.',
`location`='130072534'
WHERE `KIT_number`='80656339' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671947,'SLA',"PopulateSMSInfo(671947,6,now())",now()) | 0 | 2 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779048 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787848 and fieldid=47 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1915774 | 0 | 16 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786469 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786469 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787395 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(657375,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923332 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664003,'SLA',"PopulateSMSInfo(664003,68,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923370 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937979 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937973 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937971 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787720 and fieldid=47 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(665606,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76322468','76322469','76322470','76322471','76322472','76322473','76322474','76322475','76322476','76322477') | 0 | 1 | 3 | 3 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786901 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%900247%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786901 AND FieldID=132) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(778781,now(),'Field Updated',"Naresh Pawar","1","1","Dummy",118,74) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659430,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666278,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937989 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update kit_details set branch_id='120201',merchant_id='134144092',Acknowledgement_Status='Pending' where sapphire_child_reqid='CIMS-MO08254434/INV/08/25/1' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937983 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937981 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80239856' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(669663,73,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:37\:07\.54',
`merchant_id`='148906978',
`dispatch_status`='InStock',
`Acknowledged_By`='Averaj Gurjar',
`location`='148906978'
WHERE `KIT_number`='79193589' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=781638 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923356 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138489 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| call GetRequestID(1,787769,1,786681,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(659149,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663971,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787437 and ( SubmittedBy=2254 or Owner=2254 or ApprovalManager=2254 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2254) or ProxySubmittedBy=2254 ) order by ProblemID DESC | 0 | 3 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900274',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 12\:01\:22\.267',
`merchant_id`='170712327',
`dispatch_status`='InStock',
`Acknowledged_By`='Amit Bijendra Singh',
`location`='170712327'
WHERE `KIT_number`='77923979' | 0 | 1 | 3 | 3 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787833' AND sap3.FieldID=279 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(656551,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786819 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786819 | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(654114,76,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
| SELECT DISTINCT(r.MasterID) FROM sd_pre_post_actions_details r,sd_pre_post_actions_details su, sd_pre_post_actions_details st ,sd_pre_post_actions_details sdr,sd_pre_post_actions_details sd1,sd_pre_post_actions p,sd_pre_post_actions_details sd2,sd_pre_post_actions_details sd3 where r.MasterID = su.MasterID and r.MasterID = st.MasterID and st.MasterID = su.MasterID and sdr.MasterID = su.MasterID and sdr.MasterID = sd1.MasterID and sd1.MasterID = sd2.MasterID and sd2.MasterID = sd3.MasterID and r.MasterID= p.id and r.CategoryID =1 and r.CategoryValue =10 and st.CategoryID =3 and (st.CategoryValue=0 OR st.CategoryValue=127) and sdr.CategoryID =4 and (sdr.CategoryValue=0 OR sdr.CategoryValue in (12,20,10,19,37,14,7)) and su.CategoryID =2 and (su.CategoryValue=0 OR su.CategoryValue=91) and sd1.CategoryID =6 and (sd1.CategoryValue=0 OR sd1.CategoryValue=0) and sd2.CategoryID =7 and (sd2.CategoryValue=0 OR sd2.CategoryValue=0) and sd3.CategoryID =8 and (sd3.CategoryValue=0 OR sd3.CategoryValue=0) and p.Pre_Post_Action=1 and p.ProjectID=1 order by p.LaunchingOrder | 0 | 1 | 3 | 3 | 0 | 0.00 |
| call GetRequestID(1,787959,1,787328,0,0,'{Project}|&|1||&&||{Service}|&|11||&&||{Category}|&|8||&&||{Category Short Name}|&|8',@Result) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138497 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369454 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('76325841','76325842','76325843','76325844','76325845','76325846','76325847','76325848','76325849','76325850') | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(670795,6,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787455 and ( SubmittedBy=2248 or Owner=2248 or ApprovalManager=2248 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2248) or ProxySubmittedBy=2248 ) order by ProblemID DESC | 0 | 3 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658432,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786096 | 0 | 2 | 1 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3369484 | 0 | 14 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666589,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select assetroles0_.AssetRoleID as AssetRol1_46_, assetroles0_.AddAccess as AddAcces2_46_, assetroles0_.AssetImportTab as AssetImp3_46_, assetroles0_.defaultRole as defaultR4_46_, assetroles0_.DeleteAccess as DeleteAc5_46_, assetroles0_.EditAccess as EditAcce6_46_, assetroles0_.InheritedFrom as Inherite7_46_, assetroles0_.IsPurgeEnabled as IsPurgeE8_46_, assetroles0_.ModuleID as ModuleID9_46_, assetroles0_.RoleDesc as RoleDes10_46_, assetroles0_.RoleName as RoleNam11_46_, assetroles0_.StateChangeAccess as StateCh12_46_ from assetroles assetroles0_ where assetroles0_.ModuleID=? | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(660260,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787715', 'FB Passbook', 87,'1'),
('787715', '40002755', 88, '1'),
('787715', '2', 89, '1'),
('787715', '2', 90, '1'),
('787715', '0', 91, '1')
| 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671499,'SLA',"PopulateSMSInfo(671499,72,now())",now()) | 0 | 2 | 1 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(670804,48,now())} | 0 | 3 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(659159,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780633 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661544,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:21\:54\.51',
`merchant_id`='108854553',
`dispatch_status`='InStock',
`Acknowledged_By`='Pradeep Kumar',
`location`='108854553'
WHERE `KIT_number`='80482885' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3201720 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (661429,'SLA',"PopulateSMSInfo(661429,1,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766105 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80513810' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138443 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937913 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670441,'SLA',"PopulateSMSInfo(670441,76,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79650697' | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(670895,9,now())} | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 1844932 | 0 | 16 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=780889 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 2 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786260) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785660 | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138455 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3139316 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766111 | 0 | 7 | 0 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2266 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2266) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786301 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 1 | 3 | 3 | 0 | 0.00 |
| {call PopulateSMSInfo(662455,6,now())} | 0 | 4 | 0 | 2 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786625 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%19%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786625 AND FieldID=132) | 0 | 1 | 3 | 3 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (670074,'SLA',"PopulateSMSInfo(670074,82,now())",now()) | 0 | 3 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786219 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 3 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138469 | 0 | 4 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138467 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138465 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138463 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (664123,'SLA',"PopulateSMSInfo(664123,75,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(667526,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766139 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937903 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138473 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2731078 | 0 | 15 | 0 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 872 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 872) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787059 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC | 0 | 1 | 3 | 3 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634266 | 0 | 4 | 0 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='700070' and am.itemtypeid=20005 and am.status=0 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634264 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787028 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786154 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787483 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787480 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213652 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643009,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631793,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787488 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787489 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787486 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(608164,9,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138533 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898016 | 0 | 5 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787625 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787625 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(644085,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634252 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786624 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(595128,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627681,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787836 and fieldid in (26) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80598427' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(622672,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:38\:00\.337',
`merchant_id`='168619382',
`dispatch_status`='InStock',
`Acknowledged_By`='Navee Hasan',
`location`='168619382'
WHERE `KIT_number`='79650697' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786683' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786683' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786683' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923418 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653862,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647966,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923414 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665455,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (662111,'SLA',"PopulateSMSInfo(662111,75,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787477 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3648890 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(634942,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(610104,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985044 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985040 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634282 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787923 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (645329,'SLA',"PopulateSMSInfo(645329,72,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788028' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784097 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(577488,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626316,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923448 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786137 | 0 | 2 | 1 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923442 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786135 | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923440 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(670920,22,now())} | 0 | 3 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138549 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138559 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188224 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138557 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144878',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:32\:14\.717',
`merchant_id`='156457190',
`dispatch_status`='InStock',
`Acknowledged_By`='Nagaraj \.\.',
`location`='156457190'
WHERE `KIT_number`='80713611' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(632509,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138553 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660901,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634278 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650687,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787930 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(574784,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787931 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(571802,14,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786436 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786120 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634280 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647191,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001399961'
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787999,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923438 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787053 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787459 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923434 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632992,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787055 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923430 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999672 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188228 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787453 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923470 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624410,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502501 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628558,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(654436,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787216' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787216' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787216' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(667693,136,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781353 | 0 | 2 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:58\:34\.39',
`merchant_id`='152972080',
`dispatch_status`='InStock',
`Acknowledged_By`='Ravi Singh',
`location`='152972080'
WHERE `KIT_number`='8031239' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213696 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999624 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786191 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(586034,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001393499'
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923466 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645287,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781356 | 0 | 2 | 1 | 2 | 1 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782275 and Slno=knowledge_store.Slno)) | 0 | 2 | 1 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='848101' and am.itemtypeid=20005 and am.status=0 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502513 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628743,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787919 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661715,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787911 | 0 | 1 | 2 | 2 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788029' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213688 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999616 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(644834,4,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786185 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645446,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N5-MVB-Ranchi' limit 1) where problemid='785707' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(643251,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669850,68,now())} | 0 | 3 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923450 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188204 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661847,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update kit_details set KIT_Transfer_API_Remark='Success',KIT_Transfer_API_Response='0',KIT_transfer_API_HIT_DateTime=now() where kit_number in ('8021530','8021531','8021532','8021533','8021534','8021535','8021536','8021537','8021538','8021539') | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985008 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80336040' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(638085,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643951,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787005 | 0 | 3 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635501,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(549612,106,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(668433,73,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786170 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787003 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(570236,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(634544,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923484 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(646321,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056400 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923480 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138513 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79022440' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(642126,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649922,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786164 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787494 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781360 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786160 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671624,'SLA',"PopulateSMSInfo(671624,70,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666160,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=781742 and Slno=knowledge_store.Slno)) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138519 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661646,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138517 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853308 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643570,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006800 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787813 and fieldid in (26) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867948 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602976,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657900,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(558208,1,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477375 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(654216,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696374 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006808 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006802 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587610,9,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502559 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502555 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(662928,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853312 | 0 | 5 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786861 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786861 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(634043,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:31\:54\.363',
`merchant_id`='161590914',
`dispatch_status`='InStock',
`Acknowledged_By`='Ankit Yadav',
`location`='161590914'
WHERE `KIT_number`='80490437' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=1690) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| SELECT AccessValue FROM sd_project_roles_access where ProjectRoleID in(12,10,19,20) and AccessValue=27 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80404301' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477369 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477367 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696386 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056424 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006822 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502525 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(632186,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786530 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624446,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502523 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(651508,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786538 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786539 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786536 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:35\:35\.11',
`merchant_id`='127699811',
`dispatch_status`='InStock',
`Acknowledged_By`='Pruthaviraj Babubhai Ninama',
`location`='127699811'
WHERE `KIT_number`='80290275' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477357 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628887,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786681 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696398 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867920 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781640 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696394 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80586345' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696390 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(587712,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766219 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502537 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635467,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(664669,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056440 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787002 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787004 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502531 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787006 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786686 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671363,'SLA',"PopulateSMSInfo(671363,22,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (786937,'Waiting for Dispatch Information','Khushboo.roy@finobank.com',now(),34) | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:15\:15\.35',
`merchant_id`='170540672',
`dispatch_status`='InStock',
`Acknowledged_By`='Tamilarasan M',
`location`='170540672'
WHERE `KIT_number`='80815604' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668825,'SLA',"PopulateSMSInfo(668825,5,now())",now()) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006818 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056448 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006814 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787999,now(),'Post Action completed (DC Form Download Link)','Khuman Deshmukh','--','SUCCESS','',2248) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056456 | 0 | 5 | 0 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='382732' and am.itemtypeid=20005 and am.status=0 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=780767 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656138,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(668693,1,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784897 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056452 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138565 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766225 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138563 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786512 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update fino_dispatch_update set processed=1 where id='787314' | 0 | 2 | 1 | 2 | 1 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786513 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766221 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656511,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(609922,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='784915' AND sap3.FieldID=279 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502581 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(648457,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select distinct sdservicer0_.CurrentStatus as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (? , ? , ?) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(618932,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867904 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477333 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 50 where problemid = 787826 and fieldid in (26,52,89,90) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(613734,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:36\:45\.37',
`merchant_id`='163017794',
`dispatch_status`='InStock',
`Acknowledged_By`='Sukhaprit Kaur',
`location`='163017794'
WHERE `KIT_number`='80484530' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787064 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138579 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(583292,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138577 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502599 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138575 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502597 | 0 | 4 | 0 | 1 | 0 | 0.00 |
INSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES
('CIMS-MO08255401', 'Savings account Platinum RuPay card combo kit', '10','CIMS-MO08255401/INV/08/25/1')
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(647240,68,now())} | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502595 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='10' where paramId = '51318305' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787997 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985052 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502591 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786525 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=786214 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=786214 AND FieldID=132) | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144878',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:01\:40\.4',
`merchant_id`='124581064516',
`dispatch_status`='InStock',
`Acknowledged_By`='Vinod \.\.',
`location`='124581064516'
WHERE `KIT_number`='80713853' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786686 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213600 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659518,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786529 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:29\:36\.497',
`merchant_id`='115603237',
`dispatch_status`='InStock',
`Acknowledged_By`='MISS SUSHMA LODHI',
`location`='115603237'
WHERE `KIT_number`='79152348' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(610562,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477321 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(642495,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595986,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='411036' | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787072 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056476 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138587 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502565 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138585 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201-E3-MVB-Varanasi' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='787294' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138581 | 0 | 4 | 0 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787955', 'Platinum RuPay INSTA Kit', 87,'1'),
('787955', '40002395', 88, '1'),
('787955', '1', 89, '1'),
('787955', '1', 90, '1'),
('787955', '0', 91, '1')
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477313 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660703,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923400 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696350 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661823,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635619,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786469,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Khushboo Roy','--','SUCCESS','',2252) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502579 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(640141,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138597 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502575 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138595 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766255 | 0 | 5 | 0 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502573 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477309 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766251 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477307 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641143,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78136788' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696366 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(590808,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696362 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042092 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (784906,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787245 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%N4%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787245 AND FieldID=132) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(671965,76,now())} | 0 | 2 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1112',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:21\:49\.917',
`merchant_id`='110157',
`dispatch_status`='InStock',
`Acknowledged_By`='Karna Ravi Kumar',
`location`='110157'
WHERE `KIT_number`='80783755' | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1339',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:40\:29\.94',
`merchant_id`='104479',
`dispatch_status`='InStock',
`Acknowledged_By`='Rajeev Kumar',
`location`='104479'
WHERE `KIT_number`='7646297' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056496 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766027 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(668355,82,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:57\:08\.453',
`merchant_id`='137480898',
`dispatch_status`='InStock',
`Acknowledged_By`='Arvind Kumar Singh',
`location`='137480898'
WHERE `KIT_number`='80549944' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201 -N5-MVB-Ranchi' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='787143' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345418 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624870,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630847,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345412 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042084 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(567090,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(640256,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(662010,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006648 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649143,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006632 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766039 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006630 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785797 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1562',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:36\:00\.623',
`merchant_id`='165153867',
`dispatch_status`='InStock',
`Acknowledged_By`='Ahamed Ashrak H',
`location`='165153867'
WHERE `KIT_number`='7618338' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853392 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345424 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08254995/INV/08/25/1' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345420 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(668622,1,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900257',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:40\:46\.547',
`merchant_id`='157791639',
`dispatch_status`='InStock',
`Acknowledged_By`='BOJJA GANESH',
`location`='157791639'
WHERE `KIT_number`='80774743' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853368 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638148,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='201301' | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345438 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345434 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=787287 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042064 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(652330,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345430 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635507,22,now())} | 0 | 4 | 0 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(591600,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(588734,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001392607','11001392607','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:00\.573','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786122,"1",118,1) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(589752,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006652 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (787367,'Waiting for Dispatch Information','Khushboo.roy@finobank.com',now(),34) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(661065,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '784108' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '784108' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='784108' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345448 | 0 | 4 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786826 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786826 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787091 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(639985,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345440 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787761 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'DC%' LIMIT 1 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006602 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786590 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853348 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853344 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620238,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630023,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766067 | 0 | 5 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786155 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042044 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345456 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(645969,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867988 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656455,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477297 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:43\:50\.117',
`merchant_id`='163930039',
`dispatch_status`='InStock',
`Acknowledged_By`='Nayan Sonwaniya',
`location`='163930039'
WHERE `KIT_number`='79443233' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006608 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477293 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006604 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(600128,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853356 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(601714,78,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671812,'SLA',"PopulateSMSInfo(671812,9,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787802' AND sap3.FieldID=279 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853352 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633080,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787287,now(),'Post Action Launched (DC Form Download Link)','Prashant Patil','','','',2236) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766083 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653782,9,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477289 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345464 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345460 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477283 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(572206,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='781368' AND sap3.FieldID=279 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634404 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006620 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853324 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='782107' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08252013/INV/08/25/1' limit 1; | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853320 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787504 and Slno=knowledge_store.Slno)) | 0 | 6 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:51\:32\.763',
`merchant_id`='161059373',
`dispatch_status`='InStock',
`Acknowledged_By`='ALOK KUMAR',
`location`='161059373'
WHERE `KIT_number`='80869414' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042028 | 0 | 5 | 0 | 2 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=787194 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=787194 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766085 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80297763' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80116809' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042024 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786230 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n5%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786230 and fieldid=132) limit 1 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766093 | 0 | 5 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786949 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786949 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(658025,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477275 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477273 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345470 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477271 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006628 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628542,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006626 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(620614,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006614 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(635708,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006610 | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787940' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853336 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786586 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633001,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766099 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (628381,'SLA',"PopulateSMSInfo(628381,14,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787067 | 0 | 2 | 1 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477267 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345486 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (667714,'SLA',"PopulateSMSInfo(667714,5,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79588004' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(636813,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006618 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006616 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923394 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:59\:36\.853',
`merchant_id`='167360178',
`dispatch_status`='InStock',
`Acknowledged_By`='Vikash Kumar Singh',
`location`='167360178'
WHERE `KIT_number`='80671958' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923392 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(667627,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='383205' | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721782 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042008 | 0 | 5 | 0 | 1 | 0 | 0.00 |
select (select ad1.assetvalue from assetdetails ad1 where ad1.itemdetailsId =202 and ad1.assetId = ad.assetId and ad1.itemtypeId = ad.itemtypeId) as attribute6, (select ad2.assetvalue from assetdetails ad2 where ad2.itemdetailsId =203 and ad2.assetId = ad.assetId and ad2.itemtypeId = ad.itemtypeId) as attribute7, (select ad3.assetvalue from assetdetails ad3 where ad3.itemdetailsId =398 and ad3.assetId = ad.assetId and ad3.itemtypeId = ad.itemtypeId) as attribute8, (select IF((ad5.assetvalue='Regular Service'),'',(select ad4.assetvalue from assetdetails ad4 where ad4.itemdetailsId =445 and ad4.assetId = ad.assetId and ad4.itemtypeId = ad.itemtypeId)) from assetdetails ad5 where ad5.itemdetailsId =128 and ad5.assetId = ad.assetId and ad5.itemtypeId = ad.itemtypeId )as attribute9 from assetmaster ad where ad.assetnumber= "P" and ad.itemtypeId = 20005 limit 1
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(654846,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787276,now(),'Post Action completed (ACK GRN Number Generation)','Prashant Patil','--','SUCCESS','',2236) | 0 | 1 | 2 | 2 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786365 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786365 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(669478,73,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781319 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781312 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781314 | 0 | 2 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(647385,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721778 | 0 | 5 | 0 | 1 | 0 | 0.00 |
SELECT sd.RequestId AS RequestID , sd.Title AS Title,sd.probDescription AS ProbDescription,user.FullName AS SubmittedBy ,sd.LastOperatedTime
AS LastOperatedTime , sd.CreationTime AS CreationTime,state.StateName AS Status, ifnull((select isread from sd_readUnreadRecords where
ProblemID=sd.ProblemID and userId = 2236 Limit 1),'1') AS isRead, ifnull(user1.FullName,'') AS Owner,ifnull(user1.ProfilePicture,'')
AS ProfilePicture,(SELECT ifnull(group_concat(Issla_breached),'2') from escalation_lookup WHERE ProblemID=sd.ProblemID ) AS SlaStatus,
(SELECT ifnull(group_concat(Status),'0') from sd_servicerequest_multiapproval WHERE Status=3 and ProblemID=sd.ProblemID ) AS AppStatus,
state.color AS Color,'Feedback Rating' as FeedbackRating
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID ),Char) As ChildCount
,Convert((Select Count(*) From sd_ServicereqMaster s1 Where s1.ParentID=sd.ProblemID and s1.ProjectID=sd.ProjectID And s1.CurrentStatus IN (54,55,69) ),Char) As ChildConsignCount
,ifnull((select ifnull(data,'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),user.fullname) as MerchantName
,ifnull((select ifnull((concat('Rs.',data)),'--') from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1),'Rs.0') as OrderValue
,ifnull((concat((select ifnull((data),ifnull((user.FullName),'--')) from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 28 limit 1),' || ',(select ifnull((group_concat(data)),'--')
from sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 24 limit 1),' || ', (select ifnull((concat('Rs.',data)),'--') from
sd_servicereq_additionalparams where problemId =sd.ProblemID and fieldId = 45 limit 1))),sd.title) as ProductNames
,sd.problemid AS JProblemId,currentStatus AS JStatus,SubmittedBy As JSubmittedBy, ApprovalManager As AppId , (select sb.color from sd_bookmarks sb,sd_bookmark_details sbs where sb.bookmarkid=sbs.bookmarkid and sbs.problemid = sd.ProblemID and sb.userid = 2236) AS bookmarkColor FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787005 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634410 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655610,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781615 and Access=0 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select LocationName from servicedesklocationmaster where LocationID=9 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786259 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%kol%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=786259 and fieldid=132) limit 1 | 0 | 1 | 2 | 2 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788041' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(650080,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985208 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627892,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786562 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786562 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672292,'SLA',"PopulateSMSInfo(672292,75,now())",now()) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(646343,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634442 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671234,'SLA',"PopulateSMSInfo(671234,41,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80910965' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=785092 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655420,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634436 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634432 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721750 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=787952 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(644615,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(778781,now(),'Post Action completed (StockMaster_Inventory_Status_Update_branch)','Naresh Pawar','--','SUCCESS','',74) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786567 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(640469,68,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788043' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update kit_details set `CBS_Status`='Used',`card_issue_datetime`='2024\-12\-27',`account_number`=If('20091763127'='',0,'20091763127'),`Card_number`='',`dispatch_status`='Consumed', `UsedKIT_BranchID`='144615' where kit_number='62626439' | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923398 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006688 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671868,'SLA',"PopulateSMSInfo(671868,1,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(654501,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188296 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:11\:06\.483',
`merchant_id`='117944672',
`dispatch_status`='InStock',
`Acknowledged_By`='Mr Hasim Miya',
`location`='117944672'
WHERE `KIT_number`='80289735' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(540958,107,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634464 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787440 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671341,68,now())} | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(636198,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787660 and fieldid in (89,90) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786113 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787445 | 0 | 2 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787815' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786929 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT ProjectID, ProjectName FROM sd_project_master where Status=0 and ProjectID in (SELECT distinct(ProjectID) FROM sd_project_roles where ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=50)) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787428 | 0 | 3 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632434,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188280 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787000 | 0 | 2 | 1 | 2 | 1 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:40\:10\.853',
`merchant_id`='109621740',
`dispatch_status`='InStock',
`Acknowledged_By`='Badri Viswanath',
`location`='109621740'
WHERE `KIT_number`='80862486' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(642108,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (637295,'SLA',"PopulateSMSInfo(637295,1,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=787336 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(627427,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(655896,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786104 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(649490,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787436 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786932 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(559706,72,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201-E3-MVB-Varanasi' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='787018' | 0 | 1 | 2 | 2 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786768 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786768 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787237 and attachmentname like '%.pdf' and attachmentname like 'invoice%' | 0 | 2 | 1 | 2 | 1 | 0.00 |
| {call PopulateSMSInfo(633195,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787419 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634488 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188272 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633476,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634486 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668818,'SLA',"PopulateSMSInfo(668818,4,now())",now()) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad1.assetvalue like ? and ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='120201-e2-mvb-kolkata' and ad1.itemdetailsid=153 limit 0,100 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786545 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (787910,'Waiting for Dispatch Information','ramlal.singh@finobank.com',now(),34) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(629918,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(606944,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188264 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(639846,41,now())} | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006694 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006692 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785992,now(),'Post Action completed (ACK GRN Number Generation)','Boini Manikyam','--','SUCCESS','',2234) | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787057 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%e3%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787057 AND FieldID=132) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345400 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(658411,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786397 and ( SubmittedBy=2048 or Owner=2048 or ApprovalManager=2048 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2048) or ProxySubmittedBy=2048 ) order by ProblemID DESC | 0 | 3 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(595946,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787410 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787459 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787459 AND FieldID=132) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(652346,22,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(566074,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672422 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80935013' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787925 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787363 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669379,22,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787927 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786320 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672425 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923304 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select KitCount('CIMS-MO08254553/INV/08/25/1') As attribute6 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(642179,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 10 where problemid = 787759 and fieldid in (26,52,89,90) | 0 | 1 | 2 | 2 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='122001' | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(648627,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138415 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985136 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780772,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672412 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787931 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634376 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(560128,48,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786308 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937963 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(636957,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634374 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(630535,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213768 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634380 | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788037' | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1567',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 09\:28\:18\.64',
`merchant_id`='135401950',
`dispatch_status`='InStock',
`Acknowledged_By`='Vijay Kumar Verma',
`location`='135401950'
WHERE `KIT_number`='79814334' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(588118,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138421 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672446 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937931 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787517,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672442 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672440 | 0 | 2 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:10\:30\.197',
`merchant_id`='160421602',
`dispatch_status`='InStock',
`Acknowledged_By`='Anil Singh',
`location`='160421602'
WHERE `KIT_number`='77346974' | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:49\:46\.403',
`merchant_id`='167809262',
`dispatch_status`='InStock',
`Acknowledged_By`='Deepak Sarkar',
`location`='167809262'
WHERE `KIT_number`='79765219' | 0 | 1 | 2 | 2 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787477 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787477 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786019 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787345 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923320 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138437 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787002 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138435 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=787346 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937945 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672435 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787330 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT UserID FROM userdetails where UserName = ? and UserStatus=0 and IsLoginAllowed=0 | 0 | 2 | 1 | 2 | 1 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788039' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787916 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923318 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923310 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781419 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786851 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2779052 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966733' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937997 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786269) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673718 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787505,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Yashendra Singh','','','',1688) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=787123 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%hyd%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=787123 AND FieldID=132) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923344 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671876,78,now())} | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923342 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(670847,75,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 15\:54\:19\.583',
`merchant_id`='136004882',
`dispatch_status`='InStock',
`Acknowledged_By`='Rahul Tiwari',
`location`='136004882'
WHERE `KIT_number`='80061741' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(671258,14,now())} | 0 | 2 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set owner=(select userid from sd_servicerequest_history where problemid=786740 and NewStateID in (76) order by currenttime desc limit 1),
currentstatus=24 where problemid=786740 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(663300,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672402 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=778605 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5673736 | 0 | 2 | 1 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923364 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502607 | 0 | 13 | 0 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=785903) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937987 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937985 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937991 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660897,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(656582,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923358 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2733650 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923354 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923352 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787127' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787127' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787127' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(647407,6,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:52\:55\.02',
`merchant_id`='169460096',
`dispatch_status`='InStock',
`Acknowledged_By`='Manikandan Gopal',
`location`='169460096'
WHERE `KIT_number`='80818113' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669040,'SLA',"PopulateSMSInfo(669040,4,now())",now()) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138485 | 0 | 4 | 0 | 2 | 1 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138481 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (669044,'SLA',"PopulateSMSInfo(669044,76,now())",now()) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(654407,70,now())} | 0 | 6 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786532 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786512 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787747 and fieldid in (89,90) | 0 | 1 | 2 | 2 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786608 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786608 | 0 | 1 | 2 | 2 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='844118' | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(670020,75,now())} | 0 | 3 | 0 | 2 | 1 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=783032 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n3%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=783032 and fieldid=132) limit 1 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138493 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201-S5-MVB-Madurai' limit 1) where problemid='787019' | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787921' AND sap3.FieldID=279 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671221,'SLA',"PopulateSMSInfo(671221,14,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138491 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:41\:35\.96',
`merchant_id`='158293403',
`dispatch_status`='InStock',
`Acknowledged_By`='Pavan Chaurasia',
`location`='158293403'
WHERE `KIT_number`='79021280' | 0 | 1 | 2 | 2 | 0 | 0.00 |
INSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES
('CIMS-MO08255054', 'Savings account Platinum RuPay card combo kit', '20','CIMS-MO08255054/INV/08/25/1')
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(663981,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001392632','11001392632','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:00\.69','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 2 | 2 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (668097,'SLA',"PopulateSMSInfo(668097,72,now())",now()) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (781681,'Waiting for Dispatch Information','tushar.p@finobank.com',now(),34) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006702 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502647 | 0 | 14 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786907 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786907 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(664287,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
INSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES
('CIMS-MO08253946', 'Saving Account Welcome Kit', '10','CIMS-MO08253946/INV/08/25/1')
| 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006708 | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='411045' | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786210' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786210' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786210' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006706 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=780775 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 1 | 2 | 1 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781645 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 1 | 2 | 1 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787498 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787498 | 0 | 1 | 2 | 2 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001393118','11001393118','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:03\.4','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786782 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786781 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3103374 | 0 | 15 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (671250,'SLA',"PopulateSMSInfo(671250,82,now())",now()) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='74517247' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138449 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937919 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937917 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766107 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937915 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='785795' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08254303/INV/08/25/1' limit 1; | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138441 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786775 | 0 | 1 | 2 | 2 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787740 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC | 0 | 2 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787067 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782271 and Slno=knowledge_store.Slno)) | 0 | 2 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660700,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138457 | 0 | 4 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787506 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937925 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787280,now(),'Field Updated',"Prashant Patil","","","Download Invoice",98,2236) | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138453 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138451 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787358 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%e3%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where problemid=787358 and fieldid=132) limit 1 | 0 | 1 | 2 | 2 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='786447' AND sap3.FieldID=279 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786991 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:52\:14\.337',
`merchant_id`='112428893',
`dispatch_status`='InStock',
`Acknowledged_By`='Rituraj Choudhary',
`location`='112428893'
WHERE `KIT_number`='79452563' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=780772 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786560 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 1 | 2 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786759 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766127 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766125 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766123 | 0 | 7 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660638,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:47\:54\.287',
`merchant_id`='158375922',
`dispatch_status`='InStock',
`Acknowledged_By`='Mohidur Rahman',
`location`='158375922'
WHERE `KIT_number`='80452095' | 0 | 1 | 2 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786760 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| {call PopulateSMSInfo(664208,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138479 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937905 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138475 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787952 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=784108 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786768 | 0 | 1 | 2 | 2 | 0 | 0.00 |
| select sdstatesfi0_.TypeOfInput as col_0_0_ from sd_states_fixedfields sdstatesfi0_ where sdstatesfi0_.StateID=16 and sdstatesfi0_.Input='Cancel Record' and sdstatesfi0_.TypeOfInput=1 | 0 | 3 | 0 | 1 | 0 | 0.00 |
| select sdstatesma0_.StateName as col_0_0_ from sd_statesmaster sdstatesma0_ where sdstatesma0_.StateId=78 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdstaterol0_.ParameterValue as col_0_0_ from sd_state_roles sdstaterol0_ where sdstaterol0_.Parameter=1 and sdstaterol0_.ProjectID=1 and sdstaterol0_.StateID=13 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 15:55:56'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787304) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898022 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786610 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898020 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634262 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80598426' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634260 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787482 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80354035' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(784910,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784076 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999668 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80782574' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784071 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786530,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000317_1755582927489.pdf&fileNameOriginal=DC2726050000317_1755582927489.pdf","DC Form Download",171,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784072 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 11:59:54'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786683) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787712 and fieldid=26 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787455,now(),'Field Updated',"Khuman Deshmukh","1","1","Dummy",118,2248) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786155 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786626 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138535 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786628 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='7295315' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898018 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(628446,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787909 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3898014 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(672701,78,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786622 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786625 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787924,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (649339,'SLA',"PopulateSMSInfo(649339,78,now())",now()) | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 14:25:10'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786944) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786019,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213640 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(673195,72,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787711 and attachmentname like '%.pdf' and attachmentname like 'invoice%' limit 0,100 | 0 | 1 | 1 | 1 | 0 | 100.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999656 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:31\:47\.923',
`merchant_id`='150125777',
`dispatch_status`='InStock',
`Acknowledged_By`='Shivkumar Banvarilal Gupta',
`location`='150125777'
WHERE `KIT_number`='80290702' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923412 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787479 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3648894 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=785629 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787358 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787924 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787925 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784945 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966727' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787926 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787927 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188232 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787914,now(),'Post Action completed (Invoice Download link)','Ram Lal Singh','--','SUCCESS','',59) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634286 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634284 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787921 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787922 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213676 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(779524,now(),'Post Action Launched (Invoice Download link)','Ifaz Beige','','','',2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213672 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785890,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923444 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787469 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51246149' | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:22\:48\.59',
`merchant_id`='169691554',
`dispatch_status`='InStock',
`Acknowledged_By`='Pavan Kumar',
`location`='169691554'
WHERE `KIT_number`='80518800' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786133 | 0 | 2 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:27\:16\.017',
`merchant_id`='126442417',
`dispatch_status`='InStock',
`Acknowledged_By`='Rakesh Lalwani',
`location`='126442417'
WHERE `KIT_number`='80276875' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786608 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 10:31:39'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785180) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634276 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787668 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985032 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(651228,75,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634272 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=777601 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786603 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787934 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786121 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787452 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787688 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254500/INV/08/25/1' | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:34\:54\.37',
`merchant_id`='124269497',
`dispatch_status`='InStock',
`Acknowledged_By`='Upendra Yadav',
`location`='124269497'
WHERE `KIT_number`='80875582' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787056 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=782571 and Slno=knowledge_store.Slno)) | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51337686' | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='144615',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:40\:52\.13',
`merchant_id`='162595646',
`dispatch_status`='InStock',
`Acknowledged_By`='Ganesh Sawner',
`location`='162595646'
WHERE `KIT_number`='79432204' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(673272,4,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:56\:39\.153',
`merchant_id`='168672981',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Masum Reja',
`location`='168672981'
WHERE `KIT_number`='79963395' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786122 | 0 | 2 | 0 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='473222' and am.itemtypeid=20005 and am.status=0 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=367768 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188212 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787500,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502503 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:15\:47\.67',
`merchant_id`='164276256',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Chandra',
`location`='164276256'
WHERE `KIT_number`='80921215' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786190 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672529,'SLA',"PopulateSMSInfo(672529,48,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787416,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999628 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786831,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(638042,14,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398736','11001398736','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:25\.51','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785890,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 12:32:56'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787311) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213692 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(673284,70,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787455) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923464 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(632529,78,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502509 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787789 and fieldid=26 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502517 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188200 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787968 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787916 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT Owner FROM sd_servicerequest_multiapproval where ProblemID = ? and Owner = ? | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787917 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502511 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(642884,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634296 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='900274-Warje' limit 1) where problemid='784098' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787910 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787912 | 0 | 2 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001402543'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=787997 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213680 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188208 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671510,9,now())} | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787744 and fieldid=26 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786189 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138503 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923490 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=775027 | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001393930','11001393930','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:06\.807','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1005',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 10\:56\:34\.81',
`merchant_id`='117642',
`dispatch_status`='InStock',
`Acknowledged_By`='Yarrangula Krishna',
`location`='117642'
WHERE `KIT_number`='80776251' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784959 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786512,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1596',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:07\:09\.337',
`merchant_id`='114548',
`dispatch_status`='InStock',
`Acknowledged_By`='Abhay Kumar Kamra',
`location`='114548'
WHERE `KIT_number`='67767316' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784910 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51336227' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786759,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select distinct sdservicer0_.ServiceID as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (787526 , 787521 , 787512 , 787507 , 787501 , 787499 , 787495 , 787486 , 787483 , 787477) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786174 | 0 | 2 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:56\:15\.693',
`merchant_id`='169486065',
`dispatch_status`='InStock',
`Acknowledged_By`='Biswaranjan Sahoo',
`location`='169486065'
WHERE `KIT_number`='80881386' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80485214' | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001395074','11001395074','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:12\.31','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138509 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138507 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923482 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138515 | 0 | 4 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787604 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787604 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787868 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=775032 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=775027 and Slno=knowledge_store.Slno)) | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786121) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(622898,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785614,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787495 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787017 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787493 | 0 | 2 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787469 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdreadunre0_.sno as sno1_245_0_, sdreadunre0_.isRead as isRead2_245_0_, sdreadunre0_.ownerId as ownerId3_245_0_, sdreadunre0_.problemId as problemI4_245_0_, sdreadunre0_.submittedBy as submitte5_245_0_, sdreadunre0_.userId as userId6_245_0_ from sd_readunreadrecords sdreadunre0_ where sdreadunre0_.sno=? | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:07\:18\.467',
`merchant_id`='120261752',
`dispatch_status`='InStock',
`Acknowledged_By`='Ghanchi Sohilkumar Abdulbhai',
`location`='120261752'
WHERE `KIT_number`='80283587' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787452) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786538,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(602390,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(626771,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787497 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787498 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08255113/INV/08/25/1' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056412 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502549 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502547 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79620461' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787477,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=785700 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=785700 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(661395,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(652445,73,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786990,now(),'Post Action completed (DC Form Download Link)','Khushboo Roy','--','SUCCESS','',2252) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787638 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696378 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80781117' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477373 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006806 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select distinct sdservicer0_.DerivedField1 as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (787246 , 787070 , 787024) group by sdservicer0_.DerivedField1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006804 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786512,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(637366,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672041,'SLA',"PopulateSMSInfo(672041,78,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 21\:24\:52\.47',
`merchant_id`='136326673',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Kudus',
`location`='136326673'
WHERE `KIT_number`='80571223' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787870 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502553 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786476,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000304_1755582582672.pdf&fileNameOriginal=DC2726050000304_1755582582672.pdf",171,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417939' | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787164 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787164 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(631876,76,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786342,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000288_1755581332069.pdf&fileNameOriginal=DC2726050000288_1755581332069.pdf",171,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT AccessValue FROM sd_project_roles_access where ProjectRoleID in(12,10,19,20) and AccessValue=28 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(577380,4,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643056,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477365 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select * from groupdetail where UserID=72 and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = 'Settings')) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786806,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787919 and ( SubmittedBy=59 or Owner=59 or ApprovalManager=59 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=59) or ProxySubmittedBy=59 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477361 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056428 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51277890 and problemid='786944' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643857,75,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001401750'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502527 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79007903' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786435,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:36\:05\.183',
`merchant_id`='150364553',
`dispatch_status`='InStock',
`Acknowledged_By`='Ravikumar Rakeshkumar Mehta',
`location`='150364553'
WHERE `KIT_number`='78441593' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='8017769' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786533 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select KitCount('CIMS-MO08251004/INV/08/25/1') As attribute6 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786677 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477359 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786528,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787339,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Ram Lal Singh','--','SUCCESS','',59) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477355 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786847,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 10 where problemid = 787828 and fieldid in (26,52,89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:25\:59\.95',
`merchant_id`='152175305',
`dispatch_status`='InStock',
`Acknowledged_By`='Satpal \.\.',
`location`='152175305'
WHERE `KIT_number`='80921879' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787028,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(569392,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502539 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787000 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787873 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502533 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766213 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(588944,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786684 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='75001244' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79957472' | 0 | 1 | 1 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='453331' and am.itemtypeid=20005 and am.status=0 | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001399716','11001399716','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:28\.67','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=786548 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=787934 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:32\:03\.687',
`merchant_id`='169120609',
`dispatch_status`='InStock',
`Acknowledged_By`='Ramakant Singh',
`location`='169120609'
WHERE `KIT_number`='79804997' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477347 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80404303' | 0 | 1 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787373 and ( SubmittedBy=872 or Owner=872 or ApprovalManager=872 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=872) or ProxySubmittedBy=872 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(636895,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786694 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477341 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select if(count(*)>0, 'Yes', 'No') as attribute6 from sd_servicereqmaster where problemid='639458' and currentstatus in (15,40,27) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785360 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51338246' | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001394320','11001394320','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:08\.37','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT ReferenceID FROM sd_servicereqmaster where ProblemID=787999 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT ReferenceID FROM sd_servicereqmaster where ProblemID=787997 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786659 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime, templateId) values (787384,'Waiting for Dispatch Information','Khushboo.roy@finobank.com',now(),34) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138567 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502589 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select Hostname, IPAddress, Port, IsSSLEnabled from probemaster where siteid = ? and probeid = ? | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786329 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786651 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138561 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502583 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786521,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786655 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787287,now(),'Field Updated',"Prashant Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000356_1755586768758.pdf&fileNameOriginal=DC2726050000356_1755586768758.pdf","DC Form Download",171,2236) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787874 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477339 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786532,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477337 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660627,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 15:49:20'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(784071) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665092,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787887 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(671777,27,now())} | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT Title, SubmittedBy, Owner, CurrentStatus, Category, SubCategory, CreationTime, ProbDescription, CcMailId, ContactNumber, ApprovalManager, LocationID, DepartmentID, SubmittedThrough, LastOperatedTime, ResolutionComment, AssetNumber, DerivedField1, DerivedField2, DerivedField3, RequestID, ProjectID,ServiceID, ProblemId,GroupID, DelegatedFrom_Owner, DelegatedFrom_ApprovalManager,urgencyID,impactId,priority,expectedClosureTime FROM sd_servicereqmaster where ProblemId=787066 | 0 | 2 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787259 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787259 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056460 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985056 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213608 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:40\:52\.54',
`merchant_id`='169486065',
`dispatch_status`='InStock',
`Acknowledged_By`='Biswaranjan Sahoo',
`location`='169486065'
WHERE `KIT_number`='80881385' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(664755,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Branch HOD Approval' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477329 | 0 | 4 | 0 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787743', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787743', '40002552', 88, '1'),
('787743', '2', 89, '1'),
('787743', '2', 90, '1'),
('787743', '0', 91, '1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001395957','11001395957','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:15\.497','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672271,'SLA',"PopulateSMSInfo(672271,41,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786684 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787079 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786683 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786681 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 788001 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787073 | 0 | 2 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787612 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='786230' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08254573/INV/08/25/1' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502569 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786635 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923408 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696358 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213632 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79637221' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786536,now(),'Post Action completed (InvoiceNumberUpdate)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787664 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787067,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663921,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786649 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780767,now(),'Post Action completed (DC Form Download Link)','Ifaz Beige','--','SUCCESS','',2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056484 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787971 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138593 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417937' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502571 | 0 | 4 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001393656'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786174,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787925,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213624 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477303 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(672571,68,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:46\:42\.887',
`merchant_id`='167897493',
`dispatch_status`='InStock',
`Acknowledged_By`='Vikas \.\.',
`location`='167897493'
WHERE `KIT_number`='80906643' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=780770 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:53\:26\.96',
`merchant_id`='163348931',
`dispatch_status`='InStock',
`Acknowledged_By`='Prakash Singh',
`location`='163348931'
WHERE `KIT_number`='80538948' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721702 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672298,'SLA',"PopulateSMSInfo(672298,4,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006644 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006642 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80923047' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 788009 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785663 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(582282,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345414 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787911,now(),'Field Updated',"Ram Lal Singh","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC0926050000359_1755597868003.pdf&fileNameOriginal=DC0926050000359_1755597868003.pdf","DC Form Download",171,59) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787094 | 0 | 3 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672156,'SLA',"PopulateSMSInfo(672156,6,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:24\:55\.917',
`merchant_id`='158405596',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Akhtar Ansari',
`location`='158405596'
WHERE `KIT_number`='80471876' | 0 | 1 | 1 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787884', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787884', '40002552', 88, '1'),
('787884', '1', 89, '1'),
('787884', '1', 90, '1'),
('787884', '0', 91, '1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787164,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786994 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N5-MVB-Ranchi' limit 1) where problemid='786183' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(672727,78,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672792,'SLA',"PopulateSMSInfo(672792,68,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='382213' | 0 | 2 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786854 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786854 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787373,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786861,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641311,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766035 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=20 where problemid=787784 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345428 | 0 | 4 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398435','11001398435','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:24\.64','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345426 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:41\:02\.143',
`merchant_id`='115437176',
`dispatch_status`='InStock',
`Acknowledged_By`='Avadhesh Kumar',
`location`='115437176'
WHERE `KIT_number`='79215426' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787833 and attachmentname like '%.pdf' and attachmentname like 'invoice%' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 788044 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006638 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786998,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786107' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '786107' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='786107' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787094 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006666 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006660 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786705 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766045 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(659574,41,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787705 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345432 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(779524,now(),'Post Action completed (Invoice Download link)','Ifaz Beige','--','SUCCESS','',2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785198,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006658 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669927,5,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766059 | 0 | 5 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001402422','11001402422','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:37\.08','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(785922,now(),'Field Updated',"Narendra Kumar","1","1","Dummy",118,2048) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783844 and Slno=knowledge_store.Slno)) | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345446 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696202 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786330,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000284_1755581230861.pdf&fileNameOriginal=DC2726050000284_1755581230861.pdf",171,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785135,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000368_1755588767079.pdf&fileNameOriginal=DC2726050000368_1755588767079.pdf",171,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780772,now(),'Post Action completed (DC Form Download Link)','Ifaz Beige','--','SUCCESS','',2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673350,'SLA',"PopulateSMSInfo(673350,6,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT EnclName, Access, EnclComment, EnclSubmittedBy, EnclSubmittedTime FROM sd_encldetails where problemid=786998 and EnclName like 'Waiting for Dispatch Information%' order by Enclsubmittedtime desc limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 10:53:37'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786715) | 0 | 1 | 1 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787906', 'FB Passbook', 87,'1'),
('787906', '40002755', 88, '1'),
('787906', '10', 89, '1'),
('787906', '10', 90, '1'),
('787906', '0', 91, '1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786337,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786728 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 100 where problemid = 787891 and fieldid in (26,52,89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001399969','11001399969','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:29\.45','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785774,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Khushboo Roy','','','',2252) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=780769 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477299 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921879' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select distinct sdservicer0_.DerivedField2 as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId in (787018 , 786829 , 786826) group by sdservicer0_.DerivedField2 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345450 | 0 | 4 | 0 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787895', 'FB Passbook', 87,'1'),
('787895', '40002755', 88, '1'),
('787895', '1', 89, '1'),
('787895', '1', 90, '1'),
('787895', '0', 91, '1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='8053880' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785890,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:24\:08\.97',
`merchant_id`='149426364',
`dispatch_status`='InStock',
`Acknowledged_By`='Pawan Kumar',
`location`='149426364'
WHERE `KIT_number`='80004470' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787453,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787930 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3042036 | 0 | 5 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001394690','11001394690','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:10\.5','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786435,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345468 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51235238' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867996 | 0 | 5 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398527','11001398527','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:24\.89','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08255209/INV/08/25/1' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663456,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(633874,48,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634406 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006624 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006622 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781640 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787922,now(),'Post Action Launched (InvoiceNumberUpdate)','Ram Lal Singh','','','',59) | 0 | 1 | 1 | 1 | 0 | 0.00 |
INSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES
('CIMS-MO08254602', 'Savings account Platinum RuPay card combo kit', '10','CIMS-MO08254602/INV/08/25/1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787844 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51299369' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417940' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(672717,75,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 30 where problemid = 787766 and fieldid in (26,52,89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786552,"",98,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345474 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786575,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51270662 and problemid='786834' | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='788040' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786863 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143798 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787064 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=20 where problemid=787694 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(605922,76,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51340699' | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:14\:11\.36',
`merchant_id`='162440722',
`dispatch_status`='InStock',
`Acknowledged_By`='Mithlesh Thakur',
`location`='162440722'
WHERE `KIT_number`='80449712' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786737 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787066 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 11:48:15'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786768) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=787999 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785400 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786307 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51341897' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345484 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786473 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786944,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867972 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477261 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672021,'SLA',"PopulateSMSInfo(672021,1,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345480 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786608,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634428 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80803716' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634424 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 50 where problemid = 787768 and fieldid in (26,52,89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787572 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787572 | 0 | 1 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787432 and ( SubmittedBy=2252 or Owner=2252 or ApprovalManager=2252 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2252) or ProxySubmittedBy=2252 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(670301,9,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787890 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999824 | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:06\:59\.837',
`merchant_id`='165527538',
`dispatch_status`='InStock',
`Acknowledged_By`='Sonal Devi',
`location`='165527538'
WHERE `KIT_number`='80034846' | 0 | 1 | 1 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001398105'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786550,now(),'Post Action completed (InvoiceNumberUpdate)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787761 and attachmentname like '%.pdf' and attachmentname like 'invoice%' limit 0,100 | 0 | 1 | 1 | 1 | 0 | 100.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787404 | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787944' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787400 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923386 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786548,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634416 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923380 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634412 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(578642,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(580546,6,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786533,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(640774,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785633,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 20\:55\:02\.82',
`merchant_id`='170888220',
`dispatch_status`='InStock',
`Acknowledged_By`='KUMMARI CHANDRAMOULI',
`location`='170888220'
WHERE `KIT_number`='80793299' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787846 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786705,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Narendra Kumar','','','',2048) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786882,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(571684,72,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(642116,70,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787416,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=788033 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=786522 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=186 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634448 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786973,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51294453 and problemid='787234' | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:51\:49\.207',
`merchant_id`='112883152',
`dispatch_status`='InStock',
`Acknowledged_By`='Shailesh Pandey',
`location`='112883152'
WHERE `KIT_number`='80875832' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665656,22,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786154 and ( SubmittedBy=2266 or Owner=2266 or ApprovalManager=2266 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2266) or ProxySubmittedBy=2266 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634440 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select KitCount('CIMS-MO08252372/INV/08/25/1') As attribute6 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786806,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647961,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(646057,122,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787921,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC0926050000365_1755597981911.pdf&fileNameOriginal=DC0926050000365_1755597981911.pdf",171,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786869 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select * from groupdetail where UserID=50 and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = 'Reports')) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=787125 and Slno=knowledge_store.Slno)) | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51333499' | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='212216' | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 788005 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786444,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000300_1755581723368.pdf&fileNameOriginal=DC2726050000300_1755581723368.pdf","DC Form Download",171,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787437,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Suresh Joshi','','','',2254) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data = 10 where problemid = 787876 and fieldid in (26,52,89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786521,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634468 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006686 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787596,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Yashendra Singh','','','',1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786608 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634466 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787539,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79237969' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51353265' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006682 | 0 | 4 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001396351','11001396351','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:16\.687','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188292 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(643451,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:31\:49\.603',
`merchant_id`='134002680',
`dispatch_status`='InStock',
`Acknowledged_By`='Raju Prasad',
`location`='134002680'
WHERE `KIT_number`='79480231' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634460 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786456,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647056,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673202,'SLA',"PopulateSMSInfo(673202,1,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(624436,73,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787139,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Santhana Kumar R','','','',2270) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787246,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781709 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787209) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79074343' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006678 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188288 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634458 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006676 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(629779,9,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188284 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786572,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000338_1755584547710.pdf&fileNameOriginal=DC2726050000338_1755584547710.pdf",171,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634454 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787004 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51351703' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787006 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786369 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='10' where paramId = '51277888' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787726 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51348572' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select * from groupdetail where UserID=59 and GroupID in (select distinct(GroupID) from privilege_details where PrivilegeID in (select PRIVILEGEID from privilege_master where PRIVILEGE_NAME = 'Settings')) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786107 | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787814' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785624,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787974 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672086,'SLA',"PopulateSMSInfo(672086,6,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786100 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721738 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT * FROM sd_project_roles, sd_project_master, sd_project_roles_details where sd_project_master.ProjectID = sd_project_roles.ProjectID and sd_project_master.status = 0 and RoleName='Technician' and sd_project_roles.ProjectRoleID = sd_project_roles_details.ProjectRoleID and sd_project_roles_details.UserID=72 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721726 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785198,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787883 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188276 | 0 | 4 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787150 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634484 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT CurrentStatus,SubmittedBy,Owner,SubCategory,Ccmailid,ApprovalManager,ServiceID,ProjectID,Category,DerivedField1,DerivedField2,DerivedField3 FROM sd_servicereqmaster where ProblemId=777598 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634482 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786985,now(),'Post Action Launched (ACK GRN Number Generation)','System','','','',4) | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634480 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786831,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001398553','11001398553','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:24\.963','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999804 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 15:22:16'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787605) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 12:58:57'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(784934) | 0 | 1 | 1 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001401172'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787425 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select distinct sdservicer0_.SubCategory as col_0_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.SubCategory<>0 and (sdservicer0_.ProblemId in (787604 , 787590 , 787587 , 787575 , 787574 , 787569 , 787562 , 787560 , 787535 , 787530)) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787423 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(641938,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787871 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673009,'SLA',"PopulateSMSInfo(673009,78,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(653434,48,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006698 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787409 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 12:25:53'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787280) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006696 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634476 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT * FROM sd_project_roles, sd_project_master, sd_project_roles_details where sd_project_master.ProjectID = sd_project_roles.ProjectID and sd_project_master.status = 0 and RoleName='Technician' and sd_project_roles.ProjectRoleID = sd_project_roles_details.ProjectRoleID and sd_project_roles_details.UserID=59 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188260 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Select KitCount('CIMS-MO08251778/INV/08/25/1') As attribute6 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634474 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 12:30:28'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786374) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669373,78,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006690 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787111,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Ram Lal Singh','','','',59) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345406 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634470 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786348,now(),'Post Action Launched (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:04\:30\.41',
`merchant_id`='128064728',
`dispatch_status`='InStock',
`Acknowledged_By`='Prahlad Kumar Jaiswal',
`location`='128064728'
WHERE `KIT_number`='80712738' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 13:30:38'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787586) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786372 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787673 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787416 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673415,'SLA',"PopulateSMSInfo(673415,1,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(574734,41,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT * FROM sd_project_roles, sd_project_master, sd_project_roles_details where sd_project_master.ProjectID = sd_project_roles.ProjectID and sd_project_master.status = 0 and RoleName='Technician' and sd_project_roles.ProjectRoleID = sd_project_roles_details.ProjectRoleID and sd_project_roles_details.UserID=50 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786737 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785403 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138401 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785400 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787263,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786439,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634388 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80107587' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(669653,70,now())} | 0 | 3 | 0 | 1 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787891 and fieldid in (26) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786932 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787921 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634386 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Select KitCount('CIMS-MO08251951/INV/08/25/1') As attribute6 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785408 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79220820' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213776 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:56\:44\.197',
`merchant_id`='164736920',
`dispatch_status`='InStock',
`Acknowledged_By`='Santosh Ramesh Shirgire',
`location`='164736920'
WHERE `KIT_number`='80391912' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923306 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786361,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:13\:11\.47',
`merchant_id`='122912767',
`dispatch_status`='InStock',
`Acknowledged_By`='Goutam Kumar',
`location`='122912767'
WHERE `KIT_number`='80676553' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923302 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999784 | 0 | 5 | 0 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 780770 and ( SubmittedBy=2267 or Owner=2267 or ApprovalManager=2267 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2267) or ProxySubmittedBy=2267 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786348 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999780 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(615534,68,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188368 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786747 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785415 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785414 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786749 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785412 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937967 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188360 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(650679,14,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:02\:20\.87',
`merchant_id`='158459694',
`dispatch_status`='InStock',
`Acknowledged_By`='Patrawala Husen Idrish',
`location`='158459694'
WHERE `KIT_number`='80290277' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787930 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663786,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update kit_details set dispatch_status='Dispatched' where sapphire_child_reqid='CIMS-MO08255174/INV/08/25/1' | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781264 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786312 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672418 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213764 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672414 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673273,'SLA',"PopulateSMSInfo(673273,5,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787356 | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51308107 and problemid='787437' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673081,'SLA',"PopulateSMSInfo(673081,22,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=153 Limit 1),'0') As attribute6,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute7,
Ifnull((Select CAST(Round(Sum(sap.Data),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=156 Limit 1),'0') As attribute8,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute9,
Ifnull((Select CAST(Round(Sum(sap.Data/2),2) As Char(50)) From sd_Servicereq_Additionalparams sap Where sap.ProblemID=sdm.ProblemID And sap.FieldID=155 Limit 1),'0') As attribute10
From sd_Servicereqmaster sdm Where sdm.ProjectID=1 And sdm.ProblemID='787939' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937939 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937937 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786718 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787299,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Suresh Joshi','--','SUCCESS','',2254) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='900213',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:13\:20\.823',
`merchant_id`='162509332',
`dispatch_status`='InStock',
`Acknowledged_By`='Pramod Kumar',
`location`='162509332'
WHERE `KIT_number`='80587068' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937933 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672444 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672008,'SLA',"PopulateSMSInfo(672008,1,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=787912 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='245101' and am.itemtypeid=20005 and am.status=0 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787340 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923328 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787094,now(),'Post Action completed (ACK GRN Number Generation)','Prashant Patil','--','SUCCESS','',2236) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787347 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786488,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787346 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select sap1.data as attribute6 from sd_servicereq_additionalparams sap inner join sd_servicereq_additionalparams sap1 on sap.problemid=sap1.problemid And sap.ParamID<sap1.ParamID where sap.fieldid=87 and sap.data='Savings account Platinum RuPay card combo kit' and sap.problemid='787019' and sap1.fieldid=91 Group By sap.ParamID limit 1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(662952,72,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select ad1.assetvalue FROM assetdetails ad inner join assetdetails ad1 on ad.assetid=ad1.assetid where ad.itemtypeid =20008 and ad.itemdetailsid=142 and ad.assetvalue='seshaasai - maharashtra' and ad1.itemdetailsid=153 limit 1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-19 15:37:40'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787291) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937949 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786728 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138433 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937947 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138431 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select sap1.data as attribute6 from sd_servicereq_additionalparams sap inner join sd_servicereq_additionalparams sap1 on sap.problemid=sap1.problemid And sap.ParamID<sap1.ParamID where sap.fieldid=87 and sap.data='Savings account Platinum RuPay card combo kit' and sap.problemid='785800' and sap1.fieldid=91 Group By sap.ParamID limit 1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787004 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid from sd_workgroupmaster where workgroupname='120201-S2-MVB-Hyderabad' AND WORKGROUPSTATUS=0 LIMIT 1) where problemid='786210' | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 13\:16\:17\.207',
`merchant_id`='127101116',
`dispatch_status`='InStock',
`Acknowledged_By`='Md Kalamuddin',
`location`='127101116'
WHERE `KIT_number`='80459419' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787002 | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787751' AND sap3.FieldID=279 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787000 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787732,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Anurag Kumar','--','SUCCESS','',54) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemID=786332 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 09\:28\:12\.233',
`merchant_id`='100943579',
`dispatch_status`='InStock',
`Acknowledged_By`='Bharat Lal',
`location`='100943579'
WHERE `KIT_number`='80874614' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672437 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select CAST(data AS CHAR(50)) as attribute6, paramid as attribute5 from sd_servicereq_additionalparams where problemid= 787830 and fieldid=26 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786944,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787336 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787055,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786797,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787049 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%9%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787049 and fieldid=132) limit 0,100 | 0 | 1 | 1 | 1 | 0 | 100.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='782506' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08252259/INV/08/25/1' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787480,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Santhana Kumar R','','','',2270) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='783952' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08253289/INV/08/25/1' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672675,'SLA',"PopulateSMSInfo(672675,72,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786074 | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:29\:30\.127',
`merchant_id`='161075065',
`dispatch_status`='InStock',
`Acknowledged_By`='Pavithra Selvam',
`location`='161075065'
WHERE `KIT_number`='80814792' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(665800,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923348 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(657746,1,now())} | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786887,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786078 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781237 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786705 | 0 | 1 | 1 | 1 | 0 | 0.00 |
select
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=122 and itemtypeid=20005 limit 1),'Default')as attribute6,
ifnull((SELECT group_concat(assetvalue) from assetdetails where assetid=am.assetid and itemdetailsid=124 and itemtypeid=20005 limit 1),'Default') as attribute7
from assetmaster am where am.assetnumber='854203' and am.itemtypeid=20005 and am.status=0 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787778 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786135) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786268) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787262,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Santhana Kumar R','--','SUCCESS','',2270) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787396 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786825,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923334 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| SELECT assetvalue,assetvalue FROM assetdetails WHERE itemdetailsid=142 AND (SELECT IF(DATA='RAW Card Location',1,0) FROM sd_servicereq_additionalparams WHERE problemid=785660 AND FieldID=132 ) UNION SELECT locationname,locationname FROM servicedesklocationmaster where locationname like '%n5%' and (SELECT IF(DATA='RAW Card Location',0,1) FROM sd_servicereq_additionalparams WHERE problemid=785660 AND FieldID=132) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787399 | 0 | 1 | 1 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787247', 'FB Passbook', 87,'1'),
('787247', '40002755', 88, '1'),
('787247', '10', 89, '1'),
('787247', '10', 90, '1'),
('787247', '0', 91, '1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923372 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787508,now(),'Field Updated',"Yashendra Singh","1","1","Dummy",118,1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:40\:07\.8',
`merchant_id`='170662360',
`dispatch_status`='InStock',
`Acknowledged_By`='MANORAMA NATH',
`location`='170662360'
WHERE `KIT_number`='80414436' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787960 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787579 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787579 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787292,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Santhana Kumar R','','','',2270) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672400 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787132,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:45\:54\.72',
`merchant_id`='127178985',
`dispatch_status`='InStock',
`Acknowledged_By`='Rinku Kumar Sah',
`location`='127178985'
WHERE `KIT_number`='7292723' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787224 and attachmentname like '%.pdf' and attachmentname like 'dc%' limit 0,100 | 0 | 1 | 1 | 1 | 0 | 100.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786312,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923368 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923362 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923360 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786789,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787544,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Santhana Kumar R','--','SUCCESS','',2270) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781686 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79146424' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787374 | 0 | 2 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:17\:25\.32',
`merchant_id`='113156355',
`dispatch_status`='InStock',
`Acknowledged_By`='Manjunatha T M',
`location`='113156355'
WHERE `KIT_number`='80712732' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781242 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787373 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787371 | 0 | 3 | 0 | 1 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=780825 and Slno=knowledge_store.Slno)) | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=784986 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select ud.username as attribute6 from sd_servicerequest_history sh inner join userdetails ud on sh.userid=ud.userid where newvalue in ('Approve With Discount','Branch SPOC Approved','Approve Without Discount') and ud.userstatus=0 and problemid=785716 limit 1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786825,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138487 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:03\:49\.86',
`merchant_id`='170887720',
`dispatch_status`='InStock',
`Acknowledged_By`='Budaga Jangam Veeresham',
`location`='170887720'
WHERE `KIT_number`='79539167' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138483 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784108 | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE Sd_ServicereqMaster sm
INNER JOIN sd_servicereq_additionalparams sap1 ON sap1.ProblemID=sm.ProblemID AND sap1.FieldID=108
INNER JOIN sd_servicereq_additionalparams sap2 ON sap2.ProblemID=sm.ProblemID AND sap2.FieldID=159
INNER JOIN sd_servicereq_additionalparams sap3 ON sap3.ProblemID=sm.ProblemID
SET sap3.Data=IF(sap1.Data=sap2.Data, 'No', 'Yes')
WHERE sm.ProblemID='787708' AND sap3.FieldID=279 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786768 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786767 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786765 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786774 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787077,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=20 where problemid=787980 and fieldid in (89,90) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787778,now(),'Field Updated',"Anurag Kumar","1","1","Dummy",118,54) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80561188' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786756 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787345,now(),'Field Updated',"Santhana Kumar R","1","1","Dummy",118,2270) | 0 | 1 | 1 | 1 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787328 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786764 | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:52\:43\.763',
`merchant_id`='158481996',
`dispatch_status`='InStock',
`Acknowledged_By`='Niranjan Prajapati',
`location`='158481996'
WHERE `KIT_number`='7783818' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='KIT No Received and Details shared to Vendor' | 0 | 2 | 0 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673490,'SLA',"PopulateSMSInfo(673490,76,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(647066,75,now())} | 0 | 7 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001396085'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1562',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:38\:38\.75',
`merchant_id`='165153867',
`dispatch_status`='InStock',
`Acknowledged_By`='Ahamed Ashrak H',
`location`='165153867'
WHERE `KIT_number`='71417898' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786796 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT * FROM sd_project_roles where ProjectID=1 and RoleName='Technician' and ProjectRoleID in (SELECT ProjectRoleID FROM sd_project_roles_details where UserID=50) | 0 | 3 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001395292'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(784936,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781638 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=74 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787814 and attachmentname like '%.pdf' and attachmentname like 'dc%' limit 0,100 | 0 | 1 | 1 | 1 | 0 | 100.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784897 | 0 | 2 | 0 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787586 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787586 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006704 | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 11\:39\:50\.933',
`merchant_id`='109548418',
`dispatch_status`='InStock',
`Acknowledged_By`='Dalip Singh',
`location`='109548418'
WHERE `KIT_number`='80500083' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(784915,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select KitCount('CIMS-MO08252634/INV/08/25/1') As attribute6 | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786622 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786622 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786348,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787995 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786779 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786649,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(672902,75,now())} | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(779522,now(),'Post Action Launched (InvoiceNumberUpdate)','Ifaz Beige','','','',2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=781319 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 0 | 1 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=785198 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(660790,82,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787999,now(),'Field Updated',"System","1","1","Dummy",118,4) | 0 | 3 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138447 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138445 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=114),'--') as `attribute6`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=136),'--') as `attribute7`,ifnull((SELECT data FROM sd_servicereq_additionalparams ignore index(fieldid) where ProblemID=sdm.parentid and FIELDID=137),'--') as `attribute8`,'CIMS' as attribute9,kd.kit_type as attribute10 from sd_servicereqmaster sdm inner join kit_details kd on sdm.requestid = kd.Sapphire_Child_ReqID WHERE parentid ='786936' and ProjectID=1 and kd.Sapphire_Child_ReqID='CIMS-MO08255068/INV/08/25/1' limit 1; | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787778,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Anurag Kumar','','','',54) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780769,now(),'Post Action Launched (Invoice Download link)','Ifaz Beige','','','',2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786548,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780767 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787912,now(),'Post Action completed (Invoice Download link)','Ram Lal Singh','--','SUCCESS','',59) | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:28\:04\.103',
`merchant_id`='137583819',
`dispatch_status`='InStock',
`Acknowledged_By`='Radha Kumari',
`location`='137583819'
WHERE `KIT_number`='80359573' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138459 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937929 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937927 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787230' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787230' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787230' | 0 | 1 | 1 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250025','FINO\-0000019604\-KITS','8111797','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-16','900247','Prashant Patil 9594636376 Unit No B 112 First Floor Punit Industrial Premises CHS Ltd Plot No D\-11 At Trans Thane Creek Turbhe Navi Mumbai 400705 Mumbai MH 400705 IN','Active'
,0,'','Platnum\-RuPy','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','Platnum\-RuPy',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787150,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937921 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787493,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786785 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786789 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787257,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 1 | 1 | 0 | 0.00 |
INSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES
('CIMS-MO08255038', 'Savings account Platinum RuPay card combo kit', '10','CIMS-MO08255038/INV/08/25/1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N4-MVB-Lucknow' limit 1) where problemid='787212' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786103,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=785473 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786792 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786793 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51331316' | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=786805 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=786805 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780768 | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=504 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='411048' | 0 | 2 | 0 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=781666 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001401111','11001401111','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:33\.163','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(667936,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 12\:16\:44\.32',
`merchant_id`='121803950',
`dispatch_status`='InStock',
`Acknowledged_By`='SUNIL KUMAR',
`location`='121803950'
WHERE `KIT_number`='80207269' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787129,"1",118,1) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786753 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786754 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786755 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786569,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
update sd_servicereqmaster
set approvalmanager=(select userid from sd_servicerequest_history where problemid=787593 and NewStateID in (73) order by currenttime desc limit 1),
currentstatus=11 where problemid=787593 | 0 | 1 | 1 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='465001' | 0 | 2 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001396820'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(663619,6,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786488,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780769 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='10' where paramId = '51300357' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(666772,1,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80714839' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786769 | 0 | 1 | 1 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='8114825'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select if(('2025-08-18 16:23:44'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786178) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786124,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80473119' | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786556,now(),'Post Action completed (Invoice Download link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786340,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138477 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787703 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937901 | 0 | 5 | 0 | 1 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787722 and fieldid=47 | 0 | 1 | 1 | 1 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='1561',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-18 09\:44\:25\.62',
`merchant_id`='161579928',
`dispatch_status`='InStock',
`Acknowledged_By`='Yogesh Yadav',
`location`='161579928'
WHERE `KIT_number`='79141447' | 0 | 1 | 1 | 1 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787739', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787739', '40002552', 88, '1'),
('787739', '1', 89, '1'),
('787739', '1', 90, '1'),
('787739', '0', 91, '1')
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| Select AttachmentName,Attachment from sd_attachmentdetails where DisplayType in(0,1) and ProblemID=786983 and Access=0 | 0 | 2 | 0 | 1 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001394738'
| 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(780774,now(),'Field Updated',"Ifaz Beige","","1","Dummy",118,2267) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (673255,'SLA',"PopulateSMSInfo(673255,82,now())",now()) | 0 | 1 | 1 | 1 | 0 | 0.00 |
| {call PopulateSMSInfo(664001,5,now())} | 0 | 4 | 0 | 1 | 0 | 0.00 |
Select ad1.assetvalue as 'attribute8'
From assetmaster am Inner Join AssetDetails ad on ad.assetid=am.assetid and ad.itemdetailsid=121 and ad.assetvalue=am.assetnumber
Inner join AssetDetails ad1 on ad1.assetid=am.assetid and ad1.itemdetailsid=506 Where am.status=0 and am.ItemTypeid=20005
and am.assetnumber='122004' | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786486 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 0 | 1 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=782288 | 0 | 1 | 1 | 1 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937909 | 0 | 4 | 0 | 1 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966725' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985020 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786613 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787024 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80552537' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138529 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80309555' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138527 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787285,now(),'Post Action completed (DC Form Download Link)','Prashant Patil','--','SUCCESS','',2236) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634258 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2985012 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213648 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='78966724' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213644 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786580,now(),'Field Updated',"Tushar Sarjerao Patil","","1","Dummy",118,2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT AccessType FROM usermgmt_details where AccessID in (5) | 0 | 2 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787919 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999652 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='75005916' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787493,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80921880' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(652620,70,now())} | 0 | 5 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(637049,14,now())} | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138539 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787475 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787313,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=784098 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780767,now(),'Post Action Launched (InvoiceNumberUpdate)','Ifaz Beige','','','',2267) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787465 | 0 | 2 | 0 | 0 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001400329'
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(667994,70,now())} | 0 | 3 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787925,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 1 | 0 | 0 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787874', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787874', '40002552', 88, '1'),
('787874', '1', 89, '1'),
('787874', '1', 90, '1'),
('787874', '0', 91, '1')
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213664 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787917 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3213660 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2143922 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51333729' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08251819/INV/08/25/1' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80715077' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787409,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786124) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80485212' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=786635 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n5%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=786635 and fieldid=132) limit 0,100 | 0 | 1 | 0 | 0 | 0 | 100.00 |
| update sd_servicereq_additionalParams set data='30' where paramId = '51266113' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=787914 | 0 | 1 | 0 | 0 | 0 | 0.00 |
INSERT INTO fino_inventory_dispatch ( order_number, product_name, quantity,dispatch_number) VALUES
('CIMS-MO08254677', 'Platinum RuPay INSTA Kit', '10','CIMS-MO08254677/INV/08/25/1')
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923456 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923492 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786510,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Narendra Kumar','--','SUCCESS','',2048) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(657131,48,now())} | 0 | 5 | 0 | 0 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787586) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(670940,78,now())} | 0 | 3 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787279,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787313,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781364 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781366 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923476 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781368 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786533,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2853300 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786590,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=784991 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477379 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786580,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000343_1755584631981.pdf&fileNameOriginal=DC2726050000343_1755584631981.pdf",171,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(597658,78,now())} | 0 | 5 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056416 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787725 and attachmentname like '%.pdf' and attachmentname like 'dc%' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786983,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 2 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=785347 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766205 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787282,now(),'Post Action completed (Branch and Card Invoice Generation)','Prashant Patil','--','SUCCESS','',2236) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787925,now(),'Post Action completed (InvoiceNumberUpdate)','Ram Lal Singh','--','SUCCESS','',59) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787280,now(),'Post Action completed (InvoiceNumberUpdate)','Prashant Patil','--','SUCCESS','',2236) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477353 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006828 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787954,now(),'Post Action completed (Invoice Download link)','Suman Das','--','SUCCESS','',1690) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502529 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786792,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867932 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| SELECT ReferenceID FROM sd_servicereqmaster where ProblemID=787995 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT Title,CurrentStatus,ProbDescription,Category,SubCategory,CreationTime,SubmittedBy,Platform,Severity,Priority,CcMailid,AlternativeEmail,ContactNumber,Owner,LocationID,DepartmentID,ServiceID,ProjectID,RequestID FROM sd_servicereqmaster where Problemid=782368 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787108,now(),'Field Updated',"Yashendra Singh","1","1","Dummy",118,1688) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502587 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| select assetvalue,assetvalue FROM assetdetails where itemdetailsid=142 and (select if(data='raw card location',1,0) from sd_servicereq_additionalparams where problemid=787212 and fieldid=132 ) union select locationname,locationname from servicedesklocationmaster where locationname like '%n4%' and (select if(data='raw card location',0,1) from sd_servicereq_additionalparams where .assetvalue like ? and problemid=787212 and fieldid=132) limit 0,100 | 0 | 1 | 0 | 0 | 0 | 100.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786567,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
INSERT INTO `sd_servicereq_additionalparams` (ProblemID, DATA, FIELDID, ProjectID)VALUES
('787787', 'Savings account Platinum RuPay card combo kit', 87,'1'),
('787787', '40002552', 88, '1'),
('787787', '1', 89, '1'),
('787787', '1', 90, '1'),
('787787', '0', 91, '1')
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787053,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Yashendra Singh','','','',1688) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(784934,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786397,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Narendra Kumar','','','',2048) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786851,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696334 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| SELECT CategoryName FROM sd_categorymaster where Categoryid=15 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(782025,now(),'Post Action completed (ACK GRN Number Generation)','Boini Manikyam','--','SUCCESS','',2234) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787509,now(),'Field Updated',"Yashendra Singh","","1","Dummy",118,1688) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787494,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138573 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(784934,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80676529' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787793 and attachmentname like '%.pdf' and attachmentname like 'invoice%' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867916 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417935' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787077 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| select sdservicer0_.SubmittedBy as col_0_0_, sdservicer0_.CurrentStatus as col_1_0_, sdservicer0_.ParentID as col_2_0_, sdservicer0_.ServiceID as col_3_0_, sdservicer0_.ProjectID as col_4_0_, sdservicer0_.Owner as col_5_0_ from sd_servicereqmaster sdservicer0_ where sdservicer0_.ProblemId=787070 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3056468 | 0 | 5 | 0 | 0 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 787498 and ( SubmittedBy=1688 or Owner=1688 or ApprovalManager=1688 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=1688) or ProxySubmittedBy=1688 ) order by ProblemID DESC | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138583 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08254072/INV/08/25/1' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=781417 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='71417936' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477315 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786894,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477311 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2696354 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787299,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786659,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3502577 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786624,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477301 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786650 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786577 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787125 and attachmentname like '%.pdf' and attachmentname like 'dc%' limit 0,100 | 0 | 1 | 0 | 0 | 0 | 100.00 |
| Select if(('2025-08-19 15:55:53'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785716) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data =(data/10) where problemid = 787724 and fieldid=47 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786861 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787587,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006636 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| Select Slno from knowledge_store where Status = 0 and projectID=? and IsApproved=1 and (BaseType=1 or isKBVisible=1) and ( ( concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ? or concat(',',keywords,',') like ?) or (Select Slno from knowledge_tickets where TicketID=783211 and Slno=knowledge_store.Slno)) | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787022,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787825,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(647556,1,now())} | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786950,now(),'Post Action Launched (Branch and Card Invoice Generation)','Khushboo Roy','','','',2252) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786545 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update fino_dispatch_update set processed=1 where id='787336' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345436 | 0 | 4 | 0 | 0 | 0 | 0.00 |
UPDATE
sd_servicereq_additionalparams
SET
data =
(
CASE
WHEN
(10 > 10)
THEN
'Shipped'
WHEN
(10 = 10)
THEN
'Shipped'
ELSE
'Ordered'
END
)
WHERE
paramid = 51271142 and problemid='786839' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786478,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80123161' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(672723,1,now())} | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(593292,75,now())} | 0 | 5 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785795 | 0 | 3 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalparams set data=10 where problemid=787899 and fieldid in (89,90) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786998,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereqmaster set groupid=(select workgroupid as attribute6 from sd_workgroupmaster where workgroupname='120201 -N4-MVB-Lucknow' limit 1) where problemid='787339' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786545 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(672819,5,now())} | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787252,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Santhana Kumar R','','','',2270) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2867980 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786718 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select (SELECT FIELD_DISPLAYNAME FROM sd_additionalparams where FIELDID = sda.fieldid),sda.Data from sd_servicereq_additionalparams sda inner join sd_additionalparams_access_details sa on sda.FieldID = sa.FieldID where sda.ProblemID=784915 and sa.FieldAccessCategory=1 and sa.AccessID=0 and sa.FieldID=158 limit 1 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766073 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(668763,5,now())} | 0 | 3 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786598,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787302,now(),'Field Updated',"System","1","1","Dummy",118,4) | 0 | 2 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(668028,6,now())} | 0 | 3 | 0 | 0 | 0 | 0.00 |
| Select if(('2025-08-19 11:42:36'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(786760) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785630,now(),'Post Action Launched (Invoice Download link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786577,now(),'Post Action Launched (DC Form Download Link)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3766097 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786365,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477265 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3477263 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787339) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787009,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787582,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787591,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select ServiceID,Category,SubCategory,DerivedField1,DerivedField2,Derivedfield3 from sd_servicereqmaster where ProblemID=781317 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786603 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786562,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786811,now(),'Field Updated',"Arun Prakash Sarang","","1","Dummy",118,872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=787934 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787997,now(),'Field Updated',"System","1","1","Dummy",118,4) | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787910,now(),'Post Action completed (ACK GRN Number Generation)','System','--','SUCCESS','',4) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787582,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786802,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787545,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='80597362' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select sdprojectf0_.filterValue as col_0_0_ from sd_template_filters sdprojectf0_ where sdprojectf0_.projectId=1 and sdprojectf0_.filterId=4 and sdprojectf0_.filterName='Service' limit ? | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786528,now(),'Post Action completed (Invoice Download link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785597,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=786867 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(780769,"Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2926050000037_1755595349621.pdf&fileNameOriginal=DC2926050000037_1755595349621.pdf",171,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2721758 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786322,now(),'Post Action completed (Invoice Download link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79553276' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT SettingValue FROM configsettings where SettingKEY='HRMS_SYNCH_TYPE' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787911,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 2999836 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786443,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787495,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3923396 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(669952,14,now())} | 0 | 3 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79074342' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006680 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787512,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select if(('2025-08-19 15:54:58'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(784108) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select if(('2025-08-19 12:29:36'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785903) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(673192,73,now())} | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787525,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006674 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787914,now(),'Post Action Launched (Branch and Card Invoice Generation)','Ram Lal Singh','','','',59) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634452 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006670 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| SELECT RequestID FROM sd_servicereqmaster where ProblemId=787002 | 0 | 2 | 0 | 0 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001402254'
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787254,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Suresh Joshi','--','SUCCESS','',2254) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787024,now(),'Field Updated',"Arun Prakash Sarang","1","1","Dummy",118,872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787569,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=785408 | 0 | 3 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(633720,76,now())} | 0 | 4 | 0 | 0 | 0 | 0.00 |
| select Concat("Download PDF DC $|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786522 and attachmentname like '%.pdf' and attachmentname like 'DC%' limit 1; | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3345408 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634472 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update fino_dispatch_update set processed=1 where id='786393' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select KitCount('CIMS-MO08254020/INV/08/25/1') As attribute6 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='SDH Approved' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138403 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785194,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3188372 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51316086' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3634382 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(634021,1,now())} | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937969 | 0 | 4 | 0 | 0 | 0 | 0.00 |
insert into kit_details (Sapphire_Req_ID,DMS_Request_Number,KIT_number,CommonBranchID,account_number,CIF_Number,Inventory_Profile_GenDate,DebitCard_Generated,Card_number,CheckBook_Generated,DMS_Kit_ResponseStatus,DSC_ID,Card_Type,Product_Group,Product_Type,Product_Desc,Submission_Time,Merchant_ID,DMS_Request_Address,Order_Status,
Sapphire_Product_Code,DMS_Product_code,DMS_Product_Name,Sapphire_Product_Name,Quantity,KIT_type,hotlist_Date,cbs_status,hotlist_status,DMS_Integration_Value,KIT_Response_API_Date_Time,Branch_ID,UsedKIT_BranchID,KitAck_BranchID)
values
('CIMS\-BR08250026','11001396291','11001396291','9001','0','','0000\-00\-00 00\:00\:00','','',
'','','','','','','','2025\-08\-18 20\:00\:16\.517','','101102 Prithvi Icon Behind Nyati building nr Radha Hotel Baner 411045','Active'
,0,'','9999','',1,'INSTA','0000-00-00 00:00:00','UnUsed','0','9999',now(),'0','0','0') | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786547,now(),'Field Updated',"Tushar Sarjerao Patil","","","Download Invoice",98,2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786397) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786740 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937961 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786342,now(),'Post Action Launched (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='77953358' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672416 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51349297' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT EnclID FROM sd_encldetails where Problemid=786525 and EnclName like 'Waiting for Dispatch Information%' order by EnclID desc | 0 | 2 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138427 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787009,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51225520' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(672482,9,now())} | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(672341,5,now())} | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51336477' | 0 | 1 | 0 | 0 | 0 | 0.00 |
select count(sd.problemid) FROM usermgmt_master USER, sd_statesmaster state,usermgmt_master user1 RIGHT JOIN sd_servicereqmaster sd ON user1.UserID=sd.Owner WHERE sd.projectID =1 AND
user.UserID=sd.SubmittedBy AND state.stateID=sd.currentStatus and sd.problemId = 786513 and ( SubmittedBy=2271 or Owner=2271 or ApprovalManager=2271 or ProblemID in(Select DISTINCT sm.ProblemID from sd_servicerequest_multiapproval sm,sd_multiapproval_master am where sm.StateID=am.StateID and (if((am.AppType<>0),1,(if(sm.Status<>0,1,0)))) and sm.Owner=2271) or ProxySubmittedBy=2271 ) order by ProblemID DESC | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672448 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787914,now(),'Field Updated',"Ram Lal Singh","","","Download Invoice",98,59) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787343 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT LocationID, DepartmentID,SubCategory,ServiceID,Category FROM sd_servicereqmaster where ProblemId=787006 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51346532' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where problemid=787832 and attachmentname like '%.pdf' and attachmentname like 'invoice%' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(786476,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787816 and fieldid in (26) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into servicedesk_emails_sent(ProblemID, ForState, EmailAddress, SentTime) values (672085,'SLA',"PopulateSMSInfo(672085,4,now())",now()) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select if(('2025-08-19 11:24:07'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(785797) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786320,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000279_1755581134372.pdf&fileNameOriginal=DC2726050000279_1755581134372.pdf","DC Form Download",171,2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787604,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','--','SUCCESS','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937995 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(785696,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Harminder Singh','','','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(785736,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787281,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786224,now(),'Field Updated',"Harminder Singh","1","1","Dummy",118,2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937975 | 0 | 4 | 0 | 0 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='11001401461'
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786170,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=787388 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(787216,now(),'Field Updated',"Suman Das","1","1","Dummy",118,1690) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=786266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select iF(Data = "RAW Card Location",(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787051' limit 1),(select data from sd_servicereq_additionalparams where fieldid=67 and problemid = '787051' limit 1)) AS attribute6 from sd_servicereq_additionalparams sap where sap.fieldid = 132 and sap.problemid='787051' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786348,now(),'Field Updated',"Tushar Sarjerao Patil","","Download PDF DC $|&&|$https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=DC2726050000291_1755581394902.pdf&fileNameOriginal=DC2726050000291_1755581394902.pdf","DC Form Download",171,2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786538,now(),'Post Action completed (DC Form Download Link)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Concat("Download PDF Invoice$|&&|$","","https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=",attachmentname,"&fileNameOriginal=",attachmentname) from sd_attachmentdetails where problemid=786567 and attachmentname like '%.pdf' and attachmentname like 'Gst%' limit 1; | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(785815,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
UPDATE kit_details SET
`KitAck_BranchID`='120201',
`acknowledgement_status`='Received',
acknowledged_datetime='2025\-08\-19 13\:28\:55\.253',
`merchant_id`='138839659',
`dispatch_status`='InStock',
`Acknowledged_By`='Antony Arockiadass',
`location`='138839659'
WHERE `KIT_number`='80821166' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787568,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
select if (count(kit_number)>0,'Yes','No') as attribute6 from kit_Details where kit_number='8113297'
| 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(661190,14,now())} | 0 | 4 | 0 | 0 | 0 | 0.00 |
| Select if(('2025-08-19 13:15:11'>=LastOperatedTime),'true','false') from sd_servicereqmaster where ProblemId in(787283) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='20' where paramId = '51258148' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(780885,now(),'Post Action Launched (InvoiceNumberUpdate)','Tushar Sarjerao Patil','','','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| {call PopulateSMSInfo(672277,14,now())} | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786907,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Harminder Singh','','','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select DATE_FORMAT(LastOperatedTime,'%Y-%m-%d %H:%i:%s') from sd_servicereqmaster where ProblemId=780763 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786533,now(),'Post Action completed (Branch and Card Invoice Generation)','Tushar Sarjerao Patil','--','SUCCESS','',2271) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select CAST(sum(data) as CHAR(50)) as attribute6 from sd_servicereq_additionalparams where fieldid=90 and problemid=786760 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787591,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787254,now(),'Post Action Launched (StockMaster_Inventory_Status_Update)','Suresh Joshi','','','',2254) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4006700 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=118 and ProblemID=786090 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786797 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) FROM sd_attachmentdetails where .concat('','https://uatcims.finobank.com:7443/sapphireims/downloadfile.do?filename=',attachmentname,'&filenameoriginal=',attachmentname) like ? and problemid=787730 and attachmentname like '%.pdf' and attachmentname like 'invoice%' limit 0,100 | 0 | 1 | 0 | 0 | 0 | 100.00 |
| SELECT IF(COUNT(kit_number)>0, 'Yes','No') AS attribute6,IF(COUNT(kit_number)>0, '1','0') AS attribute7 FROM kit_details WHERE `KIT_number`='79859819' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| Select Data from sd_servicereq_additionalparams where FIELDID=171 and ProblemID=787094 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select Problemid as attribute1,currentstatus as attribute2 from sd_servicereqmaster where requestid='CIMS-MO08255274/INV/08/25/1' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='10' where paramId = '51289862' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(788033,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(788036,now(),'Post Action Launched (Branch and Card Invoice Generation)','Sathish Kumar K R','','','',422) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672461 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data=0 where paramId = '51339455' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicereq_additionalparams(ProblemID, Data,FIELDID,ProjectID) values(787952,"1",118,1) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786826,now(),'Post Action completed (Split Address Into Multiple Additional Fields)','Yashendra Singh','--','SUCCESS','',1688) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(786852,now(),'Post Action Launched (Split Address Into Multiple Additional Fields)','Arun Prakash Sarang','','','',872) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT StateId FROM sd_statesmaster where ProjectID=1 and Status = 0 and StateName='Waiting For CSO Approval' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 3937923 | 0 | 5 | 0 | 0 | 0 | 0.00 |
| Update sd_servicereq_additionalparams set Data="1" where FIELDID=118 and ProblemID=786786 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787493,now(),'Post Action completed (StockMaster_Inventory_Status_Update)','Harminder Singh','--','SUCCESS','',2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select LTRIM(ud.username) AS attribute6 from userdetails ud where ud.userid=( select owner from sd_servicereqmaster where problemid=787591) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select State,Old_State, New_State,Update_UserID from automailer where AutomailerID=5672458 | 0 | 2 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter,FIELDID, userId) values(786281,now(),'Field Updated',"Harminder Singh","","1","Dummy",118,2266) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| update ims_callableprocedures set CurrentStatus=1 where SNO = 4138461 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| SELECT CONCAT('','https://uatcims.finobank.com:7443/SapphireIMS/downloadFile.do?fileName=',attachmentname,'&fileNameOriginal=',attachmentname) FROM sd_attachmentdetails WHERE problemid=787851 AND attachmentname LIKE '%.pdf' AND attachmentname LIKE 'Invoice%' LIMIT 1 | 0 | 1 | 0 | 0 | 0 | 0.00 |
| insert into sd_servicerequest_history(ProblemId, CurrentTime, NatureOfChange, ActionPerformedBy,OldValue, NewValue, Parameter, userId) values(787302,now(),'Post Action completed (Invoice Download link)','Prashant Patil','--','SUCCESS','',2236) | 0 | 1 | 0 | 0 | 0 | 0.00 |
| SELECT projectId FROM sd_servicereqmaster where ProblemId=787954 | 0 | 4 | 0 | 0 | 0 | 0.00 |
| update sd_servicereq_additionalParams set data='0' where paramId = '51329396' | 0 | 1 | 0 | 0 | 0 | 0.00 |
| select data as attribute6 from sd_servicereq_additionalparams where problemid=787872 and fieldid in (26) | 0 | 1 | 0 | 0 | 0 | 0.00 |
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Windows Server 2012 R2, , amd64/64 (12 cores)
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